1,451 to 1,475 of 3,626 Customer Service Jobs in the UK

Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software … responding to first-line support queries from customers using the company's software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a … Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real More ❯

What does an IRT Analyst do at AWS? As an AWS IRT Analyst, you will employ physical security strategies and procedures in accordance with service level agreements concerning AWS security processes. You will work within the AWS PSOC while responding to physical security events affecting or threatening AWS physical … communications Triage trouble tickets Handling incoming queries Providing technical support to internal stakeholders The successful candidate should have a proven record of accomplishment of customer service, possess excellent verbal and written communication skills, and demonstrate good judgment while multi-tasking. The candidate will also be able to follow … remind team members to seek diverse perspectives, learn and be curious, and earn trust. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon More ❯

Role Overview Our client is seeking a dedicated and customer-oriented Junior IT Support Analyst to join their team. In this role, you will provide onsite support to a large userbase, addressing their IT issues and queries with efficiency and a high level of customer service. Your ability … with users will be key to ensuring their satisfaction. Your Responsibilities Deliver both proactive and reactive IT support directly to end users. Utilise IT Service Management (ITSM) systems to log and monitor incidents, ensuring adherence to Service Level Agreements (SLAs). Recognise and report recurring issues to the … use. What you'll need to succeed Willingness to travel to Welwyn Garden City five days a week. Strong problem-solving abilities and excellent customer service skills. Experience with ITSM systems for logging and tracking incidents. Capability to identify and escalate recurring issues. Effective teamwork skills to build More ❯

Role Overview Our client is seeking a dedicated and customer-oriented Junior IT Support Engineer to join their team. In this role, you will provide onsite support to a large userbase, addressing their IT issues and queries with efficiency and a high level of customer service. Your ability … with users will be key to ensuring their satisfaction. Your Responsibilities Deliver both proactive and reactive IT support directly to end users. Utilise IT Service Management (ITSM) systems to log and monitor incidents, ensuring adherence to Service Level Agreements (SLAs). Recognise and report recurring issues to the … use. What you'll need to succeed Willingness to travel to Welwyn Garden City five days a week. Strong problem-solving abilities and excellent customer service skills. Experience with ITSM systems for logging and tracking incidents. Capability to identify and escalate recurring issues. Effective teamwork skills to build More ❯

Role Overview Our client is seeking a dedicated and customer-oriented Junior IT Support Analyst to join their team. In this role, you will provide onsite support to a large userbase, addressing their IT issues and queries with efficiency and a high level of customer service. Your ability … with users will be key to ensuring their satisfaction. Your Responsibilities Deliver both proactive and reactive IT support directly to end users. Utilise IT Service Management (ITSM) systems to log and monitor incidents, ensuring adherence to Service Level Agreements (SLAs). Recognise and report recurring issues to the … use. What you'll need to succeed Willingness to travel to Welwyn Garden City five days a week. Strong problem-solving abilities and excellent customer service skills. Experience with ITSM systems for logging and tracking incidents. Capability to identify and escalate recurring issues. Effective teamwork skills to build More ❯

environment, with plenty of opportunities to influence and grow the technology area. The Senior Enterprise IT Engineer will drive consistency, operational excellence, and excellent customer service to our internal customers. The key values that we strive towards in Technology are: Ownership Continuous Improvement Mindset Trust Honesty Key Responsibilities … SMTP). Strong expertise in IT infrastructure, systems administration, network management and end user support services. Working Experience with Google Workspace. Working Experience with Service Management or Ticketing Tools. Proven communication skills, written and verbal, able to address all levels within the organisation and constructively address conflicts. Ability to … read & analyse business processes, procedures, and training material. Strong analytical & problem solving abilities. Good understanding of Client server & web based application architectures. Service oriented demeanour is a must. Driving change and handling difficult situations. Strong problem-solving skills, attention to detail, and ability to work independently and collaboratively in More ❯

content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content More ❯

Should you choose to accept, your responsibilities will encompass: Project Delivery (80%) Delivering implementation projects to our customers. Creating excellent documentation. Project handovers to service delivery. Implementing new technologies. Project Scoping Planning Training (20%) Internal training supporting staff members in their development Scoping and Planning successful projects Mentoring junior … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to More ❯

Should you choose to accept, your responsibilities will encompass: Project Delivery (80%) Delivering implementation projects to our customers. Creating excellent documentation. Project handovers to service delivery. Implementing new technologies. Project Scoping \ Planning \ Training (20%) Internal training supporting staff members in their development Scoping and Planning successful projects Mentoring junior … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to More ❯

Should you choose to accept, your responsibilities will encompass: Project Delivery (80%) Delivering implementation projects to our customers. Creating excellent documentation. Project handovers to service delivery. Implementing new technologies. Project Scoping \ Planning \ Training (20%) Internal training supporting staff members in their development Scoping and Planning successful projects Mentoring junior … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to More ❯

Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software … responding to first-line support queries from customers using the company's software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a … Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real More ❯

use innovative technologies to protect millions of homes and businesses throughout Canada. This role supports our commercial and residential customers while providing World Class customer service. They work directly with and support our Branch Managers, Technicians and other members of the Support Services team to ensure customer satisfaction … to invoicing or account changes. They are the support for both our internal and external customers so it is imperative that they possess excellent customer service skills, are able to manage self, troubleshoot independently and maintain positive relationships. This is an on-site role based out of our … Responsibilities: Data entry of new contracts, job sales, and product sales into our CRM software Upload and file copies of contracts for new customers Customer account maintenance. Contact updates, changes to billing, PO's, etc. Daily and consolidated month end invoicing Process and apply credit memos as required. Ensure More ❯

supporting Kindle Managed and Enterprise Publishers (KMP and KEP) to publish their content in Kindle smoothly by removing any blockers. Also, this role assesses customer issues in the view of technique and operation to improve customer experience, and provides solutions to ensure the best interaction between customer … tool through audit or data analysis of publisher contacts Work together with relevant stakeholders to solve publisher issues Identify improvement areas of efficiency for customer and team members through daily work observation Provide guidelines on time adherence and lobby management Encourage team to make a positive environment and to … Meeting with team/stakeholders (15%) Others (5%) BASIC QUALIFICATIONS Requirements: Demonstrated experience of at least 1 year in a front line external (customer or supplier) facing role requiring email, voice or message board type of interactions with customers/sellers Demonstrated ability to work as an effective team More ❯

MS Office applications with a strong emphasis on MS Excel and Financial acumen. Proactively identifies areas for improvement and shares lessons learned with colleagues. Customer focused with a passion and drive to deliver customer satisfaction and value to the business. Ability to operate in a complex, time critical … our cruise line partners and brand partners to 'make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023. Harding+ is an equal opportunities employer. We believe More ❯

Support Coordinator - Hybrid - Cambridge - £30,000 My client, a growing organisation in Cambridge, is looking for a dynamic Support Co-ordinator to join their high-performing business support team. This role is three days per week in their Cambridge office. More ❯

Should you choose to accept, your responsibilities will encompass: Project Delivery (80%) Delivering implementation projects to our customers. Creating excellent documentation. Project handovers to service delivery. Implementing new technologies. Project Scoping Planning Training (20%) Internal training supporting staff members in their development. Scoping and Planning successful projects. Mentoring junior … various technologies and being able to use these skills to troubleshoot and deliver five-star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer-facing skills and the ability to More ❯

One of the most influential, forward-thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops. END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we … with PSPs and acquiring banks. Analyse payment data to identify trends, opportunities, and areas of friction. Evaluate and integrate new payment methods based on customer needs and market trends. Collaborate with product and engineering teams on payment system enhancements. Lead the development and execution of our fraud prevention strategy. … Oversee the chargeback process end-to-end, from investigation to resolution. Identify root causes of chargebacks and implement strategies to reduce them. Collaborate with customer service and fulfilment teams to address high-risk areas. Track and report on chargeback metrics, win rates, and financial impact. Build strong relationships More ❯

are a leading IT Consultancy that prides itself on delivering efficient IT solutions to over four hundred sites nationwide, with a focus on exceptional customer service and lasting client relationships. Due to expansion, they are looking for a well-presented, customer-focused, and personable Network Engineer. You … are: Architecting scalable networking solutions based on individual business requirements. Creating network topologies and diagrams. Create recommendations for network hardware and software to improve service and profitability. Implementing new network technologies and upgrades. Monitoring network performance and identifying potential issues. Conduct problem analysis and investigation. Diagnosing and resolving complex … Experience advantageous Benefits include: Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin More ❯

are a leading IT Consultancy that prides itself on delivering efficient IT solutions to over four hundred sites nationwide, with a focus on exceptional customer service and lasting client relationships. Due to expansion, they are looking for a well-presented, customer-focused, and personable Network Engineer. You … are: Architecting scalable networking solutions based on individual business requirements. Creating network topologies and diagrams. Create recommendations for network hardware and software to improve service and profitability. Implementing new network technologies and upgrades. Monitoring network performance and identifying potential issues. Conduct problem analysis and investigation. Diagnosing and resolving complex … Experience advantageous Benefits include: Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin More ❯

new business opportunities, building strong relationships with customers, and providing technical expertise and support throughout the sales process. You will report directly to our Service Business Leader and will be based in the UK Northwest/Midland Region, with a combination of on-site and remote work. In this … role, you will have a direct impact on the success of our business by driving sales, delivering exceptional customer service, and promoting the adoption of our innovative solutions. Honeywell Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the … be Safer and More Operationally and Energy Efficient. Key Responsibilities Identify and pursue new business opportunities in the UK NW & Midlands Region, specifically: Quotes & Service Project Opportunities outside of the existing customer base, and Identify & support sales of service contracts to new customers Build and maintain strong More ❯

with Business users in a professional manner Ability to communicate directly with peers and customers remotely or face-to-face Excellent presentation skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised … lambda, step functions, S3) Experience in the Oracle Cloud Understanding of machine learning or data science, including python. History of tech leadership Understanding of Customer data sets Who you'll be working with This role would be working with one or more of our scrum teams to deliver value … across the business, initially within the customer space. The team handles data engineering and analysis for all of the interactions our customers have with us directly, or with our dealers, partners and manufacturers. We work in small, dynamic teams, with data engineers, data scientists and analysts working closely alongside More ❯

while providing a companion app for carers during their rounds. Requirements · Fluent in English, both written and spoken. · High standard of computer literacy. · Excellent customer service skills with a professional and friendly manner. · Ability to think logically and pragmatically when solving problems. · Self-motivated with the ability to … and on-site. · Creating help desk content. · Familiarity with support tools such as Intercom, Jira and HubSpot. The Role We are looking for a Customer Software Support Assistant with a passion for helping customers get the most out of our software. In this role, you'll be the first … point of contact for customer queries, ensuring a smooth experience while using our platform. Key Responsibilities: · Provide high-level customer support via telephone and email. · Guide customers through queries and help them maximise the value of our software. · Onboard new customers to the platform, ensuring a smooth transition. More ❯

while providing a companion app for carers during their rounds. Requirements · Fluent in English, both written and spoken. · High standard of computer literacy. · Excellent customer service skills with a professional and friendly manner. · Ability to think logically and pragmatically when solving problems. · Self-motivated with the ability to … and on-site. · Creating help desk content. · Familiarity with support tools such as Intercom, Jira and HubSpot. The Role We are looking for a Customer Software Support Assistant with a passion for helping customers get the most out of our software. In this role, you'll be the first … point of contact for customer queries, ensuring a smooth experience while using our platform. Key Responsibilities: · Provide high-level customer support via telephone and email. · Guide customers through queries and help them maximise the value of our software. · Onboard new customers to the platform, ensuring a smooth transition. More ❯

adhered to. Working within a regional team, you will build effective partnerships with repairers, leveraging those relationships to improve and maintain the highest level service for the Company's customers and clients. Role Profile Ensure that you are kept fully up to date with Insurer/Client SLAs and … multiple rejections in collaboration with the Regional Network Controller. Provide investigative feedback on repairs to the senior management team and clients as necessary. Progress customer claims within the company's management system meeting internally agreed SLA's. Manage daily tasks driven by the system as well as other ad … manage supplier performance metrics, breaches, and cancellations on a day-to-day basis. Build and nurture relationships within the repair network to ensure seamless customer repairs. Act as a point of contact for repair network members, clients, customers, and team members, providing progress updates as needed. Handle incoming calls More ❯

We are a rapidly growing organization seeking to expand our CCaaS (Contact Center as a Service) offering and are looking for an experienced and dynamic CCaaS Solution Consultant to join our team. This is a critical role that will bridge the gap between sales, technical teams, and customers, ensuring … that our CCaaS solutions meet and exceed customer expectations. The ideal candidate will have a deep understanding of the key components of CCaaS, experience across multiple CCaaS cloud vendors, and a passion for delivering exceptional customer experience solutions. Hybrid working: The places that you work from day to … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your Role The CCaaS Solution Consultant will play a key role in driving the sales cycle by providing expert advice and technical knowledge on More ❯