1,451 to 1,475 of 3,408 Customer Service Jobs in the UK

Learning Specialist you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration More ❯

trading infrastructure Prepare reports/analysis as required by your immediate manager and/or senior management Effectively consult and communicate with internal and external stakeholders such as Operations, Customer Services, Sales, Marketing, and Compliance Provide input to trading product roadmaps for the Pepperstone group Work collaboratively with others across multiple channels and teams to foster a collaborative culture More ❯

our newly formed business - with their incredible individual history's, innovation of products and some of the UK's most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some More ❯

with the support of the architect and technical leader. Involvement in every step of the process, from design, development, testing release changes and troubleshoot where necessary, providing a great customer service. Drive key discussions with your stakeholders and analyze the current landscape for opportunities to operate and code creative solutions. Required education None Preferred education Associate's Degree/ More ❯

with the support of the architect and technical leader. Involvement in every step of the process, from design, development, testing release changes and troubleshoot where necessary, providing a great customer service. Drive key discussions with your stakeholders and analyze the current landscape for opportunities to operate and code creative solutions. Required education None Preferred education Associate's Degree/ More ❯

This role is ideal for a customer-focused professional with experience in managing client relationships, handling escalations, and mentoring junior team members. The successful candidate will play a key role in ensuring our customers receive the best possible experience and support. Client Details This small-sized organisation operates in the technology and telecomms industry, providing innovative solutions to its … clients. It is focused on delivering high-quality services and fostering a supportive work environment for its employees. Description Supervise and support the customer service team to achieve performance goals. Handle escalated customer inquiries to ensure swift resolution. Monitor and report on customer service metrics and KPIs. Collaborate with other departments to improve service delivery processes. Provide training and mentoring to team members to develop their skills. Implement strategies to enhance customer satisfaction and loyalty. Ensure compliance with company policies and industry standards. Contribute to developing new initiatives for better customer support. Profile A successful Customer Service Lead should have: Previous experience in a customer service role More ❯

This role is ideal for a customer-focused professional with experience in managing client relationships, handling escalations, and mentoring junior team members. The successful candidate will play a key role in ensuring our customers receive the best possible experience and support. Client Details This small-sized organisation operates in the technology and telecomms industry, providing innovative solutions to its … clients. It is focused on delivering high-quality services and fostering a supportive work environment for its employees. Description Supervise and support the customer service team to achieve performance goals. Handle escalated customer inquiries to ensure swift resolution. Monitor and report on customer service metrics and KPIs. Collaborate with other departments to improve service delivery processes. Provide training and mentoring to team members to develop their skills. Implement strategies to enhance customer satisfaction and loyalty. Ensure compliance with company policies and industry standards. Contribute to developing new initiatives for better customer support. Profile A successful Customer Service Lead should have: Previous experience in a customer service role More ❯

Customer Service Coordinator Maidstone | Hybrid Working Available after probation Full-Time- 8am-4.30pm & 9am-5.30am on rotation | Permanent Competitive Salary + Excellent Training & Development Reed Business Support is proud to be representing a forward-thinking, technology-focused organisation in their search for a Customer Service Coordinator to join their growing team. This is a fantastic opportunity … for someone with a passion for delivering exceptional service and a desire to grow within a supportive and development-driven environment. The company offers outstanding training and long-term career progression for the right candidate. Customer Service Coordinator What You’ll Be Doing: Acting as the first point of contact for customer queries, ensuring a seamless … and positive experience. Troubleshooting and resolving customer issues efficiently and professionally. Collaborating with internal teams including Sales, Marketing, and Technical Support to deliver cohesive service. Maintaining up-to-date knowledge of products, services, and promotions. Supporting process improvements and contributing to a positive team culture. Assisting with onboarding and training of new team members. Customer Service Coordinator More ❯

This local luxury business service provider is looking for a talented and professional Customer Service Representative to join their team in Aberdeen. Monday to Friday, no evenings or weekends. What's in it for you as a Customer Service Representative? Great pay and benefits An opportunity to work for a successful and growing company A … chance to work for a company who will support your development A luxury working environment What will you be doing as a Customer Service Representative? Assisting the General Manager in running the building to the highest possible standard Dealing with customer queries or complaints efficiently and professionally Ensuring the building is maintained to the highest 5* standards … repair as quickly as possible. Monitor housekeeping, making sure standards are kept high Deliver tours of the building to prospective customers What experience are we looking for in a Customer Service Representative? 2+ years' experience delivering exceptional 5* customer service Experience managing others, training others and supporting staff development Experience in assisting to manage a commercial More ❯

We are seeking a Customer Service Advisor for a friendly well-established company near Long Hanborough. Key Responsibilities: Answering customer queries via phone, email & live chat Complaint handling Processing orders & returns Providing technical support Raising engineer visits Liaising with field engineers The ideal candidate will be f riendly and personable, have good attention to detail, takes pride More ❯

Customer Service Advisor 6-Month Contract | Inside IR35 £16.50 per hour (PAYE) Location: Newcastle (On-site) - Monday to Friday A well-established and highly innovative consultancy firm is looking for several Customer Service Advisors to join their team on a contract basis. You will act as the first point of contact for customers, offering assistance through … online chat, email, phone, and postal correspondence. The role also involves raising and redirecting tickets using ServiceNow for IT-related queries. As a Customer Service Advisor, you will be part of a vibrant and dynamic team that shares a passion for delivering exceptional service. In this role, you'll be supporting a wide range of customer enquiries … and be responsible for logging and escalating more technical issues where needed. You'll be expected to provide accurate information, manage follow-ups, and contribute to a smooth, compliant customer journey throughout every interaction. Essential Skills Previous customer service experience in a fast-paced call centre or contact centre environment. Strong problem-solving skills and the ability More ❯

Customer Service Executive Salary £26,000 Newcastle Upon Tyne NE11 0RU Do you have customer service experience? Looking to elevate your career? Join us as a Customer Service Executive as we celebrate yet another record-breaking year of growth. Embark on an exciting journey with Smart IT, a dynamic and rapidly expanding IT Solutions … provider, at the forefront of technological innovation in the North East! Benefits of being a Customer Service Executive: Weekends Off: Embrace a work-life balance with absolutely no weekend work. Training Excellence: Dive into fully paid training and an ongoing development program to keep your skills sharp and your career on the rise. Earning Potential: A very competitive … care with the Childcare Voucher scheme, and plan for the future with our Company Pension scheme. Free Parking: Park your worries aside with the added perk of free parking. Customer Service Executive Role and Responsibilities: Investigate and respond to customer queries, utilising our advanced CRM system Provide quotes for small projects and adjust service contracts as More ❯

Customer Tech Support Advisor We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on … a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service … to find out more about you. This role is based onsite at Willerby. Here's why you'll love this role... - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer More ❯

Customer Tech Support Advisor We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on … a team full of inspiring, customer obsessed people, and we’re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service … to find out more about you. This role is based onsite at Willerby. Here’s why you’ll love this role... - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer More ❯

Job Title: Digital Customer Service Manager Location: Wolverhampton Job Length: Permanent Full Time Competitive Salary with extensive benefits: Product allowance alcoholic & non alcoholic choices Company bonus scheme Life Assurance Access to 24/7 GP services Company pension contribution Generous holiday (inc bank holidays & trading) Access to a range of high street discounts Carlsberg Britvic is the largest … come together, the one common goal remains, and that is ensuring our people succeed. If you are interested in joining our journey, we are now recruiting for a Digital Customer Service Manager . Reporting to the Head of Customer Service, this role will play a key part of our success journey, and you will have the … opportunity to be involved in the following: Role Responsibilities: Drive excellence in end-to-end customer service across On Trade and Off Trade B2B channels A digital first focus, promoting self-service customer touchpoints in collaboration with digital solutions and marketing Continuous improvement via quarterly review of customer service standards, operations and team development More ❯

Network Customer Service Coordinator D Co E Job Description Project: Telecom Infrastructure Project Reports to: Team Lead/Manager Roles Involved: Task/Order Progression, Customer Communication, Call Handling, Task Allocation & Management, Jeopardy Management= Role & Responsibilities: The key objective of the DCoE is to provide support to Field Engineers. Provide on-the-job support to enable tasks … to be completed as effectively as possible. Aim to stop repeat fault reports to improve the customer experience. Handle reactive engineering calls and proactive provision and repair fallouts. Make real-time decisions based on diagnostics and suggest available/alternate options to field engineers after reviewing live system reports. Read, analyze, and understand design & planning specifications to coordinate successful … company while maintaining all required call etiquettes when dealing with customers. Liaise with other regional teams to understand timelines and ensure contractual dates are met and all required Key Customer Interactions (KCIs) reach customers on time. Provide support five days a week, Monday to Saturday. Work shifts between 8 AM and 5:30 PM on weekdays. The scope of More ❯

Press Tab to Move to Skip to Content Link Customer Success Manager (CSM) - SAP Academy for Customer Success - United Kingdom (Hybrid) SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader … a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now! The SAP Academy for Customer Success is a global development program designed for talent who are early in their career Who You'll Become The Customer Success Manager (CSM) works directly with customers … to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is expected More ❯

Role: Service Delivery Analyst Location: Fully Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The successful candidate will … opportunity for someone who is a Level 1 or Level 2 SOC Analyst who is looking to use their technical expertise from a top-down perspective to ensure efficient service delivery of our client's SOC environment. Responsibilities To operates as a customer service intermediary in between the technical SOC environment and our clients customer base. … as a point of escalation for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge of SOC tooling (SIEMs, EDRs e.g. Sentinel, CrowdStrike, Defender). A knowledge and understanding of common SOC threats. More ❯

Role: Service Delivery Analyst Location: Fully Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The successful candidate will … opportunity for someone who is a Level 1 or Level 2 SOC Analyst who is looking to use their technical expertise from a top-down perspective to ensure efficient service delivery of our client's SOC environment. Responsibilities To operates as a customer service intermediary in between the technical SOC environment and our client’s customer … as a point of escalation for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge of SOC tooling (SIEMs, EDRs – e.g. Sentinel, CrowdStrike, Defender). A knowledge and understanding of common SOC threats. More ❯

Hybrid - 1 or 2 days a week in Brighton office A rapidly growing telecommunications company is seeking a dedicated Service Delivery Coordinator to join the Operations team. This is a fantastic opportunity to be the face of the company, ensuring a seamless experience for customers from sales handover to service activation. As a Service Delivery Coordinator, you … ll be at the heart of the customer journey, managing communications and coordinating the provisioning of new services. You'll work closely with customers, carriers, and internal teams to ensure timely and accurate service delivery. Key Responsibilities: Validating customer orders and gathering essential information. Assisting with orders and liaising with carriers throughout the order lifecycle. Ordering equipment … and services from key suppliers. Coordinating engineer visits to customer sites. Managing customer communications via email, phone, and video. Updating internal databases and handing over live services to support and accounting teams. Providing post-installation training to customers. Maintaining exceptional service for existing customers. Assisting with general office administration and phone queries. Key Skills: Customer-Focused More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Glasgow (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Blackpool (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Durham (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯

Customer Support Advisor £24,000 - £30,000 Our client, a market leader manufacturer, based in Dewsbury, is looking for a professional and motivated individual to join their customer service team as a Customer Support Advisor. This is an essential position within the organisation focusing on maintaining strong customer relationships and ensuring their excellent rate of … customer retention. Why apply? This is a fantastic opportunity to join a successful and fast-growing business. Our client offers thorough training and continuous opportunities to learn and develop within the business. On top of your basic salary, you will receive a monthly bonus, 25 days holiday & bank holidays, and free on-site parking. This is a fully office … based role located in Dewsbury, only apply if this is within a commutable distance for you. What you'll be involved with as a Customer Support Advisor: Handling general enquiries that come in via phone and e-mail Processing orders, liaising with quality control and handling product returns Stock controlling Technical trouble shooting with end user Delivering an outstanding More ❯

Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯