1,476 to 1,500 of 3,419 Customer Service Jobs in the UK

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Glasgow (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Blackpool (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Durham (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯

Customer Support Advisor £24,000 - £30,000 Our client, a market leader manufacturer, based in Dewsbury, is looking for a professional and motivated individual to join their customer service team as a Customer Support Advisor. This is an essential position within the organisation focusing on maintaining strong customer relationships and ensuring their excellent rate of … customer retention. Why apply? This is a fantastic opportunity to join a successful and fast-growing business. Our client offers thorough training and continuous opportunities to learn and develop within the business. On top of your basic salary, you will receive a monthly bonus, 25 days holiday & bank holidays, and free on-site parking. This is a fully office … based role located in Dewsbury, only apply if this is within a commutable distance for you. What you'll be involved with as a Customer Support Advisor: Handling general enquiries that come in via phone and e-mail Processing orders, liaising with quality control and handling product returns Stock controlling Technical trouble shooting with end user Delivering an outstanding More ❯

Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯

Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯

Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯

We are recruiting a Customer Support Technician for our client, a global organisation based in High Wycombe. The Customer Support Technician is responsible for providing technical telephone, chat and email support to end-user customers ensuring optimum customer satisfaction - it's imperative the successful candidate is bright, personable and if they have previous experience in a technical … support role that would be an advantage but if they're keen to learn and practically minded full training will be given. Previous experience in a customer service role is essential. This is a hybrid role working 3 days in the office and 2 from home and is paying between £25k and £30k plus company bonus of up … to 5% and fantastic benefits including private healthcare (after probation), 25 days holiday, pension and discounted gym membership. Duties include Answer technical questions and troubleshooting service-related activities on equipment for customers Liaising with customers via telephone and email ensuring a 1st class service is provided at all times Generate revenue by up selling parts and service More ❯

access to price assessments, reports, forecasts, a dedicated news channel, and supply and demand data. Learn more at: . About the Role We are seeking a dynamic, strategic, and customer-focused Head of Customer Service to lead and elevate our global customer-facing teams, including Customer Success, Training, and Customer Support. This role is … critical for delivering a consistent, high-quality customer experience while fostering a high-performance, agile, and proactive culture aligned with evolving customer expectations. We seek a results-driven leader with operational expertise and strategic vision, capable of driving innovation and continuous improvement across all customer touchpoints. Responsibilities Strategic Leadership & High-Performance Team Management Develop, adapt, and improve … a forward-looking customer service strategy that evolves with customer needs, market trends, and business goals. Inspire and lead high-performing teams by setting clear objectives, measuring performance with meaningful KPIs, and fostering accountability, excellence, and continuous learning. Provide hands-on leadership to managers across Customer Success, Training, and Support (including 1st line and Technical Support More ❯

Customer Success Manager Location: Hemel Hempstead Salary: £26,000 - £28,000 + Bonus Hours: Monday Friday, 9am 5.30pm We are recruiting for candidates with a customer success or account management background to come on board and join our team in Hemel Hempstead as a Platinum Customer Experience Account Manager. You will be part of the team that … provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: Support your … customer base, managing and exceeding their expectations. Identify and create opportunities that benefit your customers Performing account reviews Ensure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate Handle both incoming and outgoing customer sales and service calls Create and manage cases in Dynamics More ❯

Field Service Engineer About the Role Location: United Kingdom, England, Lincoln (Remote/Office) Company: Siemens Energy Industrial Turbomachinery Ltd. Organization: Gas Services Business Unit Full/Part time: Full-time Experience Level: Not defined A Snapshot of Your Day We are looking to recruit Electrical and Mechanical Field Service Engineers. You will be responsible for managing maintenance … activities for Siemens Energy products, performing on-site activities in collaboration with the business, customers, and contractors, in line with the site program. How You'll Make an Impact Service, maintain, and provide technical support across the full range of SGT products and systems, including preventive and corrective maintenance. Ensure environmental, health, and safety matters are addressed when on … site, completing risk assessments, method statements, and legislative training. Produce reports supporting the activities undertaken. Work independently with minimal supervision, providing high-quality service to customers. Understand customer needs, building relationships with external customers and internal colleagues. Seek to add value through remote diagnostic support and training services. Identify new service sales opportunities, including system upgrades, demonstrating More ❯

Job Title Field Service Engineer South East Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we … do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part … field change order activities on complex healthcare systems. Diagnosing mechanical, hardware and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are More ❯

Job Title Field Service Engineer IGT Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know … do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part … field change order activities on complex healthcare systems. Diagnosing mechanical, hardware and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are More ❯

Job Title Field Service Engineer MRI - London Job Description Job Posting Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before and while we are proud of what we … do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part … field change order activities on complex healthcare systems. Diagnosing mechanical, hardware and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are More ❯

ICT Service Desk Analyst - 12+ Month Contract Location: Wymondham, Norfolk, NR18 0WW | Schedule: Monday-Friday, 9:00 AM-5:00 PM (rotating shifts between 8:00 AM and 5:00 PM) Hybrid Work: Considered after 3-month review Contract Length: 12 months, with possible extension Security Clearance: Must have lived in the UK continuously for the past 3 years … Work: Applicants must have current and unrestricted right to work in the UK. Unfortunately, visa sponsorship is not available for this role. Are you experienced in handling high-volume service requests and delivering exceptional customer support? This role is ideal for candidates from any industry who have worked on a help desk or service desk , and are … now looking to step into the world of ICT support. Key Responsibilities Manage a high volume of incoming calls , live chats , and self-service portal requests. Deliver excellent customer service while troubleshooting or triaging basic ICT issues. Log, categorize, and assign service tickets using internal systems. Work closely with ICT teams to ensure timely issue resolution. More ❯

2023. FluidOne supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to … make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security More ❯

2023. FluidOne supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to … make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security More ❯

We are seeking a highly organised and proactive individual with a passion for outstanding customer service to join a growing service department team based near Elstree. You will support the efficient running of service operations, collaborating with engineers and internal teams to drive quality outcomes. This is a full-time office-based role working Monday to … Friday 8.30-5.30 with 1 in every 4 weekends, when working a weekend you get time off during the week. Key Responsibilities as a Service Desk Coordinator: Plan and coordinate reactive jobs to meet SLAs. Ensure legal compliance and timely completion of all planned works. Monitor project scope, cost, and resource allocation to maintain quality standards. Support service … management. Assist with contracts, focusing on process efficiency and team collaboration. Manage resources, plan job schedules, and prioritise emergency work as needed. Maintain accurate data for reports and ensure customer satisfaction. Qualifications/Skills required for the role of Service Desk Coordinator: Strong organisational and communication skills with a focus on time management. Excellent reporting and analytical skills. More ❯

Customer Service Advisor £28,000 - £32,000 plus 10% bonus Core hours: Monday to Friday 9am to 6pm Hybrid 3 days working in office Additional: Saturday working via rota 9am to 6pm once a month and its paid time and a half Work with the best of the best Fantastic perks and benefits We're seeking fresh, driven … talent for a global Tech Insurance firm who are growing their customer service function. In this pivotal role, you'll be the lifeline connecting with their customers through various communication channels, including phone, email, and live chat. You will be working with highly skilled and trained Customer Service Specialists and the business working towards the vision … of being the best car insurance provider, using their best-in-class technology and a customer-centric approach to disrupt the market. Come work for a community made up of talented and ambitious individuals. Specifically, you will take care of: Providing customers with outstanding levels of service over the telephone and through online channels Becoming a product knowledge More ❯

Customer Service Representative Location: Liverpool HQ (On-site) Company Description BreezeMove is on a mission to transform the home-moving process. Based in Liverpool, we are a fast-growing technology company that brings transparency, speed, and security to property transactions. Our innovative platform reduces fall-throughs, shortens completion times, and offers real-time updates that benefit buyers, sellers … estate agents, and solicitors alike. As we continue to scale rapidly, were looking for an organised, proactive, and communicative Customer Service Representative to join our dynamic team at our Liverpool headquarters. About the Role This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in … delivering an exceptional customer experience. Youll play a key part in supporting our usershelping them navigate the moving process and ensuring their experience with BreezeMove is seamless and positive. Key Responsibilities Provide responsive and professional support to customers via phone and email Proactively manage client communications to ensure satisfaction and clarity throughout the home-moving process Liaise with multiple More ❯

in the Farnborough (Hampshire) office for a minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers with advanced troubleshooting … as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting automation. Provide training on product operation, one-on-one or in … small groups. Work closely with other groups to ensure successful and high customer satisfaction. Location, Lawful and Data Intelligence Products and Protocols. Participate in customer technical assistance troubleshooting conference calls. Manage the segregated local network infrastructure. Deploy and maintain remote connectivity to customer networks from the local support office. Maintain and enhance customer monitoring tools. Will More ❯

in the Farnborough (Hampshire) office for a minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers with advanced troubleshooting … as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting automation. Provide training on product operation, one-on-one or in … small groups. Work closely with other groups to ensure successful and high customer satisfaction. Location, Lawful and Data Intelligence Products and Protocols. Participate in customer technical assistance troubleshooting conference calls. Manage the segregated local network infrastructure. Deploy and maintain remote connectivity to customer networks from the local support office. Maintain and enhance customer monitoring tools. Will More ❯

in the Farnborough (Hampshire) office for a minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers with advanced troubleshooting … as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting automation. Provide training on product operation, one-on-one or in … small groups. Work closely with other groups to ensure successful and high customer satisfaction. Location, Lawful and Data Intelligence Products and Protocols. Participate in customer technical assistance troubleshooting conference calls. Manage the segregated local network infrastructure. Deploy and maintain remote connectivity to customer networks from the local support office. Maintain and enhance customer monitoring tools. Will More ❯

evolve, and create lasting impact. This is an exciting time to join IonOpticks as we launch this new chapter in its already outstanding growth What we are looking for Customer & Sales Support Specialist - an exciting opportunity to contribute to IonOpticks' international growth as it continues to redefine LC-MS in the field of proteomics globally. About the role Reporting … to the Customer Experience Manager the Customer & Sales Support Specialist plays a key role in facilitating and triaging support requests, maintaining internal customer data systems, and supporting the broader sales teams across Europe and North America. This position focuses on delivering timely, high-quality customer service, maintaining CRM data integrity, and facilitating cross-team collaboration. … What you will be doing This is a hands-on role reporting to and supporting the Customer Experience Manager and the Head of Global Sales and will/may include the following on a day-to-day basis. Provide and coordinate responses to support requests and general enquiries Meet expected standards for quality and response times in all customer More ❯

events. About the role: The main purpose of this role is to provide technical support for Seeing Machines' products,primarily in a field environment. In doing so, the Field Service Installation Engineer will beresponsible for: Installation of Driver Monitoringproducts to a range ofcommercial vehicles Training of customer and sub-contracted installers in accordance with the Seeing Machine'straining … testing of products After sales technical support including fault finding, warranty and maintenance support Provide advice and assistance to the Operations Team in the conduct of technical training Assist Customer Operations Manager to schedule installations in accordance with operational requirements Key responsibilities of the role: Installing Seeing Machines' products into client vehicles, often in remote locations and after hours. … within the EMEA Regions. Educational & ProfessionalQualifications: Electrical or auto electrical trade qualification Prior vehicle installation experience, preferably within the Commercial Vehicle sector Demonstrated technical and fault-finding skills Excellent customer service and support skills, with proven customer-facing experience Demonstrated problem solving skills Proficiency in the MS Office suite of products Practical understanding of IOT devices and More ❯