Customer Service Jobs in the UK

1,526 to 1,550 of 3,734 Customer Service Jobs in the UK

Technical Support Analyst

Braintree, England, United Kingdom
WebbyTech Ltd
We are looking to expand our service desk team and seeking individuals with a passion for customer service and IT experience supporting multiple environments. You will be part of a close knit team working from our office near Braintree, responding to customer support enquiries by phone … Hyper-V • ESET antivirus • Datto • VoIP If you are looking to take the next step in your career at a supportive, fast paced managed service provider then apply today More ❯
Posted:

Technical Support Analyst

braintree, east anglia, United Kingdom
WebbyTech Ltd
We are looking to expand our service desk team and seeking individuals with a passion for customer service and IT experience supporting multiple environments. You will be part of a close knit team working from our office near Braintree, responding to customer support enquiries by phone … Hyper-V • ESET antivirus • Datto • VoIP If you are looking to take the next step in your career at a supportive, fast paced managed service provider then apply today More ❯
Posted:

Network Engineer

United Kingdom
CyberClan
maintaining, and troubleshooting network systems of our clients to ensure efficient and secure communication within their organization. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues and interest in working in a fast paced, high … cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our … our clients’ security posture in the IT and OT space Provide Level 3 network support and be an escalation contact by supporting the clients’ Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure Troubleshoot More ❯
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Senior Business Account Executive, SMB Direct Sales (Outside Sales)

Plymouth, Devon, United Kingdom
Comcast
affiliations and local enhancement of Comcast positioning and brand. Maintaining quality sales records and preparation of sales and activity reports as required. Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience. New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and … mid-size businesses. Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. Identify improvement areas through a consultative process that would enhance our prospects' ability … of defined Territory to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand. Team with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new revenue growth. Consistently maintain More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Tencent Cloud Senior Solution Architect (Video & Audio)

Greater London, England, United Kingdom
Tencent Cloud
of contact for customers in the field of audio and video. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals. Support the architecture team in analyzing customers' media business technology architecture and identifying their … business and technical requirements with the features of Tencent's audio and video products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team. Actively participate in public online and offline product/industry presentations to share Tencent's media … product capabilities, industry experience, and insights. Enhance the influence of Tencent's Cloud Media Services, strengthen and establish Tencent's industry customer network in the field of media services. Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training More ❯
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Help Desk Analyst (IT)

London, United Kingdom
SiriusPoint
support at the London SiriusPoint office (Core onsite days Monday-Thursday). Responding to IT support requests via telephone, email, Virtual Agent, and self-service, ensuring prompt and first-time resolution where possible. Managing tickets using ServiceNow, including opening, tracking, responding, and monitoring. Ensuring customer satisfaction through proactive … a fun, exciting, and productive workplace. We value entrepreneurial, pioneering, and open individuals who are authentic. Your Skills and Abilities Experience in a support service/help desk environment, handling complex issues with urgency. Excellent interpersonal and communication skills with a strong customer service focus. Ability to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Director of ERP and CRM MS Dynamics 365 - London

London
Hybrid / WFH Options
Nexus Jobs Limited
reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead … knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way … balance multiple demands Proven ability to write effective system and process documentation -including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability More ❯
Employment Type: Permanent
Salary: £90,000 - £110,000
Posted:

Customer Services Manager

Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
IO Associates
Customer Services Manager - Healthtech | Hybrid (Midlands based HQ) | Up to £65K + Bonus + Benefits iO Associates is working with a fast-growing Healthtech company that's transforming clinical software for the private and NHS sector. They are looking for a Customer Services Manager to own customer support and service excellence, sitting between product, support, and delivery teams. This role is ideal for someone passionate about client relationships, service improvement, and driving impact in digital healthcare. What you'll be doing: Handling a broad spectrum of customer issues - not just technical Acting as … a key liaison between customers and product/support teams Supporting onboarding, service queries, demos, and ongoing training Feeding into product improvements and support workflows Occasional site visits and customer meetings What we're looking for: Experience in Customer Success, Client Services Support Desk Experience within Software More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Hospitality

Staffordshire, United Kingdom
Maria Mallaband Care Group Ltd
with up to 50% off the total food bill Free criminal record checks Pension Scheme with Nest Flexible working patterns Cycle to work scheme Service recognition Training support and development opportunities Employee Assistance Programme Wellbeing support Discounted gym membership Benefits require completion of a 12-week probationary period before … Strong communication skills Ability to work as part of a team and individually Flexibility and adaptability to the needs of residents Experience in catering service in a similar environment is desirable but not essential Delivering prepared food from the kitchen to the dining areas and serving meals to residents … in a pleasant and friendly manner Ensure refreshments are always available Setting up tables, tidying work areas, and preparing food areas for the next service to maintain high hygiene standards Experience : Ideally some experience working in a busy restaurant, hospitality, or catering setting Good communication and excellent customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Seasonal Senior Waiter - Swilcan Loft - (req65774)

St. Andrews, Fife, United Kingdom
Sterling Kohler
in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5 service for yourself. When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight … experience in a supervisory role, or strong waiting experience with the desire to develop into a supervisory position. The role will include preparing for service, maintaining high standards of service and presentation, being responsible for your own section, being the designated leader on shift, providing a 5-star … experience and creating lasting memories for our guests who travel from around the globe to visit us. Your responsibilities will include; Delivering exceptional customer service to all guests in line with AA 5 five red star standards. Greeting customers, processing orders by telephone and ensuring all orders are More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Professional Services Manager

Brighton, East Sussex, South East, United Kingdom
Trident Computers (U.k.) Limited
Trident, a leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as a Professional Services Manager . With over 30 years of experience, our team of business and technical consultants possess exceptional knowledge, drive, and passion. We pride ourselves … resource coordinators. The successful candidate will be responsible for ensuring the delivery of services is profitable, efficient, and adequately resourced while also maintaining exceptional customer service. The candidate should have a strong understanding of relevant industry standards and practices. If you have experience leading a technical project delivery team … utilised and motivated. Anticipate requirements and proactively manage available capacity. Undertake audit/review requirements as needed and provide input as necessary to guide service development towards tactical and strategic objectives. Provide management, oversight and structur e to the professi onal services operations processes. Work with the Service More ❯
Employment Type: Permanent
Posted:

Seasonal Senior Waiter - Swilcan Loft

United Kingdom
Sterling Kohler
in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5 service for yourself. When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight … experience in a supervisory role, or strong waiting experience with the desire to develop into a supervisory position. The role will include preparing for service, maintaining high standards of service and presentation, being responsible for your own section, being the designated leader on shift, providing a 5-star … experience and creating lasting memories for our guests who travel from around the globe to visit us. Your responsibilities will include: Delivering exceptional customer service to all guests in line with AA 5 five red star standards. Greeting customers, processing orders by telephone and ensuring all orders are More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

First Line Support

Falmouth, England, United Kingdom
Chapman Tate Associates
Microsoft technologies and eager to take the next step in your IT career? Chapman Tate Associates are delighted to partner with a thriving Managed Service Provider (MSP) based in Birmingham in their search for a dynamic 2nd Line Engineer. This is an exciting opportunity for an ambitious IT professional … technology stacks such as Azure, Intune, Entra ID, Active Directory, and Office Exchange. Collaborate with the team to support IT infrastructure projects and improve service delivery. Maintain documentation and deliver excellent customer service, ensuring client satisfaction. About You: Proven experience in a 1st Line Engineer role, with More ❯
Posted:

Pre-Sales Technical Engineer

Wakefield, England, United Kingdom
Hybrid / WFH Options
Mitsubishi Electric
for the commercial sales network. Pre sales technical support engineers exist in every region and work together in regional teams to serve the local customer base, offering technical, design and selection advice as well as providing quotations and working closely with the regional sales and operations teams. As a … when purchasing any of the commercial sales network solutions. The PST engineer will utilise appropriate resources, processes and tools to ensure best in industry service levels and standards are achieved. This role will report to a regional presales technical team leader who will in turn report to the regional … wide range of customers and colleagues. Communicating by email, phone and face to face to resolve issues and answer queries. Accompanying sales partners on customer visits and calls to enhance work winning capabilities. Collectively managing the local presales technical inbox to ensure customers get a response within the agreed More ❯
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Senior Product Manager, Global Payments London

London, United Kingdom
Monzo
of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … be excited about solving tough, ambiguous business problems with analytical rigour, commercial viability and execution effectiveness. About the role We are looking for a customer centric, commercially minded product manager to lead and grow our Cross Border Payments business. You will lead our multi-disciplinary Global Payments Squad and … audiences and prioritise efforts to attract and engage them by deeply understanding their needs and how to delight them. Identify partnership opportunities to enhance customer experience and/or the unit economics of cross border-payments and be comfortable leading these conversations and negotiations. Be a highly analytical leader More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Ads Success Manager, LCS JP, AST

London, United Kingdom
Amazon
in deep diving, data analyzing, judgment making, multi-tasking (in terms of assisting multiple clients with different issues at one time), and more importantly, customer delighting. Key job responsibilities: Lead a team of campaign performance managers/consultants across Amazon self-service ads products (e.g., Sponsor Products, Sponsor … cultural stakeholder teams 8+ years experience in people management Preferred Qualifications: Good understanding of advertising, digital marketing, or e-commerce Experience in tele-sales, customer service, or other direct-to-customer functions MBA A day in the life: Working with their teams, the leader should be able More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

First Level Support Engineer - Edinburgh

Edinburgh, UK
Avaloq
full potential. Job Description The First Level Support Engineer is responsible for providing technical support to customers of our SaaS platform. This includes answering customer questions, troubleshooting problems, and escalating issues to the appropriate team members. The ideal candidate will have strong technical skills and be able to work … independently and as part of a team. Responsibilities: Answer customer questions via ticketing tool, email or eventually by phone Troubleshoot technical problems and provide solutions Escalate issues to the appropriate team members Document customer interactions and resolutions Stay up-to-date on the latest software releases and features … Work with other team members to improve the customer support experience Qualifications Fluent German both written and spoken is a must Strong proven track record of successful delivery within technical support Strong troubleshooting skills Excellent communication and customer service skills Proficiency in the use of various technical More ❯
Posted:

Soft Services Manager

Bournemouth, Dorset, United Kingdom
ABM UK
contracts to the standards required of both ABM and Savills. You will ensure that the site, Management Centre, all public areas including all associated service yards/roads, toilets, common areas and back of house areas are fully secured and cleaned to a level of service which exceeds … continual basis and to suggest new initiatives to ensure continuous improvement and best practice are continually delivered. Provide professional support to the business in service-related matters and to the client in all contract matters. Control the delivery of the staff rosters, completion of payroll and correct manning levels … of cleanliness and a safe/secure environment is always evident throughout the centre. Manage recruitment, induction training, developing and retraining of staff, including customer service training. Ensure all staff employed by ABM are competent to carry out their role. Ensure adequate quality performance measures (KPI's/ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line Technical Support Specialist - German Speaking

Reading, Oxfordshire, United Kingdom
Gleeson Recruitment Group
it's resolving software glitches or coordinating equipment repairs, you'll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision … as needed Arrange delivery and collection of loan equipment and warranty items Liaise between dealers and suppliers to ensure seamless resolution Follow up on service calls and ensure SLAs are met Collaborate with colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and … or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or customer facing support experience Strong communication skills-both spoken and written-in German and English Skilled in Microsoft Office, general PC usage, and CRM systems More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line Technical Support Specialist - German Speaking

Reading, Berkshire, United Kingdom
Gleeson Recruitment Group
it's resolving software glitches or coordinating equipment repairs, you'll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision … as needed Arrange delivery and collection of loan equipment and warranty items Liaise between dealers and suppliers to ensure seamless resolution Follow up on service calls and ensure SLAs are met Collaborate with colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and … or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or customer facing support experience Strong communication skills-both spoken and written-in German and English Skilled in Microsoft Office, general PC usage, and CRM systems More ❯
Employment Type: Permanent
Posted:

Data Analyst (In-person, Fresno CA)

Yorkshire, United Kingdom
United Health Centers of the San Joaquin Valley
CMO) and Contracting and Managed Care Officer (CMCO) to track medical management, quality management, and patient and provider grievances, and assist in delivering superior customer service. Works with the CMCO and CMO to implement and manage effective utilization management processes that result in lower costs, efficient utilization of services … are at risk of poor health outcomes Work with the clinical leadership to develop care plans for member cohorts Track utilization management and identify service area gaps for improvement Review treatment plans as assigned by the CMO to ensure necessity and appropriateness for the members Work with the CMCO … other documents. Must be able to independently plan, organize, prioritize, schedule, coordinate, and make decisions related to assigned responsibilities. Must have a very strong customer service orientation, positive attitude, and be highly self-motivated, directed, and change oriented. The pay range for this Exempt position starts at More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Collections Advisor

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Snap Finance UK
navigating challenging conversations, and turning difficult situations into positive outcomes? Want to be part of a high-energy team that’s redefining what great customer support looks like in the world of consumer finance? We’re looking for a Collections Advisor to join our team and deliver top-quality … customer service and support to Snap customers. In this role, you’ll advise customers on the best and most reasonable steps to bring their accounts up to date, all while following our strict company policies and FCA regulations. If you’re someone who can balance empathy with compliance … and thrives in a customer-focused environment, we’d love to hear from you. Who are we and what do we do? Snap Finance UK is a rapidly growing FinTech company focused on digital disruption and inclusivity in the financial services industry. Snap’s proprietary technology platform and decisioning More ❯
Posted:

Application Support Engineer

Sheffield, England, United Kingdom
Auxilion
days onsite, 2 days home) based on site City Centre office Sheffield Monday – Friday 09.00 – 17:30 We are seeking a proactive and customer-focused Application Support Analyst to join our IT team. The successful candidate will provide 1st and 2nd line support for key business applications, including Microsoft … day support for business-critical applications, with a focus on Navision. Troubleshoot application-related issues raised by end users and document solutions within the service desk system. Collaborate with internal teams and third-party vendors to escalate and resolve complex application problems. Perform routine maintenance and configuration to supported … to best practices. Take full ownership for managing and resolving support tickets from initiation to closure, ensuring timely and effective resolution while maintaining high customer satisfaction. This includes tracking ticket progress, providing regular updates to stakeholders, and escalating issues when necessary. Essentials 1–2 years of experience in an More ❯
Posted:

Systems Analyst - 10 month FTC

Southampton, Hampshire, United Kingdom
Aztec
to give our clients, and our colleagues the best possible experience of Aztec's client servicing applications suite, and to strive to deliver a service offering that differentiates us from our competitors. The role involves a range of tasks from providing general user support, creating requirement documents alongside members … documents, as well as keeping teams appraised of progress on individual tasks. Provide second level support raised via the support desk (Ivanti) as either Service Requests and Incidents, as well as enhancements raised through other means, including projects, ensuring client facing teams (and project managers where applicable) are regularly … deadlines across numerous clients, workstreams and projects. Skills, knowledge and expertise: Creative mindset, general problem solving, and strong analytical skills are essential. Experienced in customer service/support desk. Must have a genuine interest in technology, systems and data. Advanced PC skills notably MS Office suite (MS Word More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Management Analyst

Peterborough, Cambridgeshire, United Kingdom
Hybrid / WFH Options
BGL Group
Job Description - Service Management Analyst (006145) Description Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It's why we're on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a … save money and that's why good things happen when you meerkat. We'd love you to be part of our journey. As the Service Management Analyst you will act as a key point for CtMs Service Management activities to ensure that we provide a first class service … makes you great for this role. Some of the great things you'll be doing: Supporting the definition, documentation, adoption, and operation of core Service Management processes and procedures, including but not limited to Incident Management, Problem Management, and Release Management. Collaborating with the wider business teams to support More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
10th Percentile
£23,504
25th Percentile
£25,087
Median
£30,500
75th Percentile
£44,750
90th Percentile
£62,500