1,576 to 1,600 of 3,518 Customer Service Jobs in the UK

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or … annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security … industry. Experience of IP based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer facing environment. Problem solving skills. Customer focus with ability to communicate effectively with a range of customers. Hold current relevant qualifications to the industry More ❯

to work in London one to two days per week. Responsibilities Facilitate business process discovery workshops, capture, write up and be able to articulate customer requirements. Act as an extension of the customers' team to identify opportunities for process optimisation, process redesign, or development of new processes. Prepare customer facing presentations including scope and proposal estimates that align with our customer's strategy, objectives, timelines and budget. Foster and maintain key relationships with partners and peers to foster transparency and alignment. Skills Demonstrable background on the Salesforce Sales and Service Cloud products. Proven experience in leading … multiple Salesforce implementation projects and providing successful functional solutions. Strong customer facing skills with excellent presentation skills and able to articulate and present complex ideas in a clear, concise fashion. Able to leverage Salesforce best practices and 'outside the box' thinking to identify opportunities and bring innovative solutions that More ❯

of-Sale Finance industry? We’re looking for an Operations Strategy Specialist who can take our operational processes to the next level while keeping customer outcomes front and centre. This role is all about strategy, efficiency, and impact—you’ll develop and implement smart, scalable solutions to improve contact … stakeholders. Leverage data insights to forecast capacity needs, identify bottlenecks and propose potential solutions. (e.g., automation) Contact Strategy Development Develop and optimise multi-channel customer contact strategies (phone, email, SMS, chat) Use data insights to drive engagement and improve response times. Work with customer service and collections … systems Manage the administration of key systems used within the department Work to continuously improve our contact strategy maximising all touch points of the customer journey Liase with the analytics team to ensure data integrity To succeed in this role, you should bring: Proven experience in operations strategy, process More ❯

on CCTV, Access Control, Intruder and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world class customer service and will be rewarded for doing so. Liaise with the Lead Engineer on all troublesome sites, including any critical issues. Work closely … clients. Maintain Fire & Security Systems in your region when demand requires. Ensure effective communication with customers and schedulers when planning site visits. Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements. Assist the team in any other works. From time to … time, you may be required to support the Service Engineers on particular jobs, and occasionally work slightly out of your designated post-code area. Plan and respond to routine and reactive call visits in your area. Maintain your stock levels with support from the Stores team. Attend training sessions More ❯

use innovation to shape data, so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As part of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

use innovation to shape data, so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As part of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

Role Innovation to shape data, so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As part of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond to support queries via phone and email. Log customer requests and incidents in the system. Diagnose and resolve IT issues for end users. Install and maintain IT hardware, including laptops, desktops, and mobile … tickets. Escalate calls to third-party providers when necessary. Complete administrative tasks and maintain accurate documentation. Keep detailed records of site information using IT Service Management tools. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,750 per … performance/achievement related bonuses Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Strong customer service skills and confident communication abilities Enthusiastic, eager to learn, and a team player Some experience troubleshooting common desktop issues Basic knowledge of More ❯

software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re … flow smoothly, and technical issues are resolved quickly to keep order fulfilments on track. Responsibilities Oversee day-to-day carrier operations, including account setup, service mapping, and shipping rule configurations. Maintain and troubleshoot integrations between ecommerce platforms (e.g., Shopify, WooCommerce, Magento) and shipping label software (e.g., ShipStation, Shippo, EasyPost … . Monitor label generation and shipment flows, ensuring accurate rates, service selections, and timely dispatch. Liaise with carriers (e.g., Royal Mail, DPD, DHL, FedEx) for technical support, service updates, and operational issues. Maintain up-to-date documentation for shipping configurations, carrier credentials, and SOPs. Support the Sales and More ❯

software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re … flow smoothly, and technical issues are resolved quickly to keep order fulfilments on track. Responsibilities Oversee day-to-day carrier operations, including account setup, service mapping, and shipping rule configurations. Maintain and troubleshoot integrations between ecommerce platforms (e.g., Shopify, WooCommerce, Magento) and shipping label software (e.g., ShipStation, Shippo, EasyPost … . Monitor label generation and shipment flows, ensuring accurate rates, service selections, and timely dispatch. Liaise with carriers (e.g., Royal Mail, DPD, DHL, FedEx) for technical support, service updates, and operational issues. Maintain up-to-date documentation for shipping configurations, carrier credentials, and SOPs. Support the Sales and More ❯

the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

targets Support patching, change requests, and technical escalations Maintain accurate records via incident and call management tools Collaborate with team members to continuously improve service delivery Your background: Eligible for or currently hold SC clearance Experience or exposure to second-line infrastructure support Working knowledge of SQL, Wintel, Messaging … Patching, and iSeries Operations Willingness to work a 24/7 rotating shift pattern Strong communication and customer service skills Ability to work under pressure and take initiative Desirable: Experience with incident and problem management tools ITIL awareness or certification Solid understanding of server environments and IT infrastructure More ❯

doing As a supervisor you will be heavily involved in the day to day running of the store, keeping operations running smoothly and driving service excellence. Using your customer-oriented positive attitude to lead your team to success. Teach others about efficient workflow, great customer service … will follow! What we're looking for We're looking for the best front of house leaders in town to drive up our sales, service, and morale. With a background in leading a team within the hospitality or retail sector you will be able to thrive in this fast More ❯

Exercise is a natural stress-reliever that is proven to reduce cortisol levels. Collaboration . Support the dedicated sales teams in gathering information about customer needs and requirements. Fun fact: working out in a group setting can improve athletic performance as opposed to working out alone. Influence . Spar … abreast of the latest market developments to recommend new product features. Raise. The. Bar. Grit . Use your analytical and reasoning skills to solve customer problems. Troubleshoot where needed. Put. Your. Back. Into. It. Trust . Build meaningful customer relationships. Showcase your exemplary customer service/ More ❯

Exercise is a natural stress-reliever that is proven to reduce cortisol levels. Collaboration . Support the dedicated sales teams in gathering information about customer needs and requirements. Fun fact: working out in a group setting can improve athletic performance as opposed to working out alone. Influence . Spar … abreast of the latest market developments to recommend new product features. Raise. The. Bar. Grit . Use your analytical and reasoning skills to solve customer problems. Troubleshoot where needed. Put. Your. Back. Into. It. Trust . Build meaningful customer relationships. Showcase your exemplary customer service/ More ❯

individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of … such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via More ❯

BDM) will support the VP of Growth in executing the company's expansion strategy. The focus will be on increasing market share, revenue, and customer engagement within the gambling industry. The ideal candidate will have a robust sales background, industry knowledge, and the ability to develop strategic partnerships and … opportunities, including market expansion and strategic partnerships. Support the sales team to achieve high performance and meet targets. Collaborate with marketing, product development, and customer service teams to align initiatives. Analyze market trends, customer needs, and the competitive landscape for strategic insights. Build and maintain relationships with … analytical skills, and market insight translation capabilities. Excellent communication and relationship-building skills. Experience supporting sales and business development strategies. Understanding of market dynamics, customer behavior, and competition. Ability to work collaboratively across departments and influence at all levels. Preferred Qualifications Bachelor's degree in business, marketing, or a More ❯

You will find yourself working for a company who really pride themselves on putting their customers first thereby ensuring the smooth running of their customer's IT, Infrastructure and Networking technologies along with supporting their hosted voice clients. Note this role offers genuine future progression opportunities Salary up to … awareness of firewalls, routers and telephony would be desirable Ability to work productively within a small team Being forward thinking and innovative Have excellent customer service skills and the ability to build working relationships with clients Must be able to drive to attend to call outs so a … on your birthday, a refer a friend and cycle to work scheme and career progression This role would suit an experienced (4 years+) highly customer focused IT Support Technician who thrives in a busy workplace environment and enjoys working with clients across a diverse range of industries. More ❯

looking for an Infrastructure Services Analyst to join our team and help deliver comprehensive 3rd line support services, including patching, monitoring, and maintenance of customer IT infrastructure. What will you be doing? Provide 3rd line support to customers, resolving complex technical issues related to their IT infrastructure. Perform regular … with technologies including the Microsoft stack, VMware, firewall vendors, storage vendors, backup vendors, and networking equipment. Utilize ITSM tools to log, track, and manage customer tickets, ensuring accurate documentation and timely updates. Maintain high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution. Why … you should apply? At Phoenix, our philosophy is simple - we aim to be the UK's leading IT solution and managed service provider and that means we recognise that it's our people who are the heart of everything we do. We do this by providing the encouragement, support More ❯

Guest Services teams at a high-profile Shopping Centre in the Heart of Tewkesbury. Due to nature of this role, and ongoing commitment to service excellence, we are keen to hear from people with similar experience with a good understanding of security, cleaning and guest services. ABM Services operate … We also concentrate on getting the job done to the highest standard and everything we do is backed up by the quality of our service, our proactive relationship with the client, the creativity of our ideas and the direct approach we take. KEY RESPONSIBILITIES: To manage the delivery of … continual basis and to suggest new initiatives to ensure continuous improvement and best practice are continually delivered Provide professional support to the business in service related matters and to the client in all contract matters To control the delivery of the staff rosters, completion of payroll and correct manning More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … Monzo's savings products Recommending pricing strategies for each of Monzo's savings products, and conducting regular reviews to understand their commercial performance Analysing customer and competitor data to identify trends and identify opportunities Collaborating closely with product, marketing, treasury and finance teams to align your approach with Monzo … Google Sheets with limited guidance, and capable of complementing this with other data resources (e.g. SQL, Python) where required You are capable of analysing customer behaviour (e.g. elasticity of demand) and applying the implications to commercial forecasts You are comfortable working with a range of stakeholders, especially treasury, finance More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … Monzo's savings products Recommending pricing strategies for each of Monzo's savings products, and conducting regular reviews to understand their commercial performance Analysing customer and competitor data to identify trends and identify opportunities Collaborating closely with product, marketing, treasury and finance teams to align your approach with Monzo … Google Sheets with limited guidance, and capable of complementing this with other data resources (e.g. SQL, Python) where required You are capable of analysing customer behaviour (e.g. elasticity of demand) and applying the implications to commercial forecasts You are comfortable working with a range of stakeholders, especially treasury, finance More ❯

end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in … position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (SaaS) offerings which includes Application Management for hosted and non-hosted clients. Responsibilities: Primary Client Contact Regarding Issues: The representative serves as the main … and addressing concerns to ensure client satisfaction. Collaboration with Support Teams: Partners with all parts of CRD and STT support teams to ensure comprehensive service delivery. By working together, they address client issues end-to-end and enhance the overall quality of service. Regular Meetings with Relationship Manager (RM More ❯

We are looking for a highly skilled BSS Architect, you will be playing a crucial role in driving the Customer Order Management solution within BSS area to enhance operational efficiencies and customer experience. The candidate will bring a solid understanding of BSS technologies and integration of these systems … within an enterprise telecom environment. Key Responsibilities: Create the design of Customer Order Management (COM) systems and processes, Ensure seamless integration of COM systems with other Business Support Systems (BSS) You will work closely with internal teams (IT, Operations, Customer Service, etc.) and third-party vendors to … to design the to be to eliminate issues, reduce errors, and enhance order processing efficiency. Experience: 5+ years of experience working with BSS and Customer Order Management (COM) systems Proven experience in managing and optimizing COM processes, including order entry, tracking, fulfilment, and post-delivery customer support. Hands More ❯