1,576 to 1,600 of 3,253 Customer Service Jobs in the UK

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN Manual More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ SKILLS & EXPERIENCE Clean driving licence and access to a van Manual Handling training More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN Manual More ❯

ICT Core Systems Service ManagerGloucestershire£45,000-£55,000 Role Description Act as the Single Point of Contact (SPOC) and a decision maker for systems and application change and they will lead User Group. This pivotal role will ensure only one method to change functionality across the three integrated systems. To represent the organisation at national, regional and local … local and national Interfaces, while maintaining alignment, especially those involved in the South West Collaboration. To prioritise development and work with stakeholders to maximise development opportunities. To support the service team to rectify issues by problem-solving at a local level, support improvements in functionality to meet local objectives and support activity. The provision of specialist advice and guidance … to identify solutions to problems in line with evidence-based practice. Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Excellent communication, problem-solving Stakeholder/Customer Engagement and customer service Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness More ❯

The role of Service Desk Technician L3 is 5 days a week on site and involves providing advanced technical support and ensuring efficient resolution of IT issues within the technology department. This position requires a strong understanding of IT systems and the ability to provide solutions effectively in a public sector environment. Client Details This organisation operates within the … public sector and is committed to delivering exceptional service through its technology department. Based in Quedgeley, it is a mid-large sized entity focused on maintaining reliable IT systems to support its operations. Description Provide advanced technical support for IT systems and applications, ensuring timely resolutions. Monitor and manage service desk tickets, escalating when necessary. Identify and implement … related needs and projects. Maintain and update IT documentation, ensuring accuracy and accessibility. Assist with the deployment and configuration of hardware and software. Support the team in delivering excellent customer service to end-users. Ensure compliance with IT policies and procedures within the public sector framework. Profile A successful Service Desk Technician L3 should have: Proven expertise More ❯

Graduate Customer Support Engineer - Biomolecular Solutions page is loaded Graduate Customer Support Engineer - Biomolecular Solutions Apply locations United Kingdom - East England - Cambridge time type Full time posted on Posted 30+ Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment … can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our Biomolecular Services (Automation, Genomics and Cell Analysis). Your main responsibilities will be: Respond to customer needs by providing repair, installation, upgrade and preventive maintenance More ❯

in IT or Training and are looking to work in the corporate sector in the City of London for a company that offers genuine progression opportunities as an IT Customer Support Administrator? We have an amazing opportunity for an Assistant to join an award winning leading global company in the heart of the city as part of their IT … step by step process to get them up and running. Whilst an interest in IT is desirable, previous IT experience is not required, this role is more about personality, customer service and having the confidence to talk people through a process over the phone. Confidence with Microsoft packages will be desirable. More ❯

The Role: Customer Support Advisor Are you passionate about education and skilled at building strong relationships? As a Customer Support Advisor, you’ll support schools in using the educational programme effectively, train staff, monitor progress, and highlight impact. If you’re proactive, tech-savvy, and thrive on helping others succeed, this role is for you. Join the UK … the UK’s sole provider of an award-winning online educational programme that improves outcomes for schools, educators and young learners. As part of their expansion, they're recruiting Customer Support Advisor, to join their dynamic team! Key Responsibilities: Promoting interactions with teachers and senior leaders in schools that lead to schools using the programme to its full potential … to offer other solutions the company has to offer. Create reports for senior leaders that demonstrate the impact the software is having on students. Key Criteria: Excellent communication and customer service skills. Great IT skills and knowledge of necessary software applications, including Microsoft Word, Excel, PowerPoint, and other statistical analysis software. A creative mind and a willingness to More ❯

Our client a public sector Constabulary are looking for an ICT Core Systems Service Manager to join on a permanent bases. Purpose of the role: Act as the Single Point of Contact (SPOC) and a decision maker for Records Management System (RMS), and they will lead the User Group. This pivotal role will ensure only one method to change … interfaces, while maintaining alignment with forces, especially those involved in the South West Collaboration. To prioritised development and work with stakeholders to maximise development opportunities. To support the RMS service team to rectify issues by problem solving at a local level, support improvements in functionality to meet local and Authorised Professional Practice (APP) objectives and support policing activity. Key … results. Identifies and reports issues and risks associated with own work. Qualifications: Desirable to have working knowledge in RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Excellent communication, problem solving Stakeholder/Customer Engagement and customer service Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness More ❯

while maintaining alignment with Minerva forces, especially those involved in the South West Collaboration. To prioritised development and work with stakeholders to maximise development opportunities. To support the RMS service team to rectify issues by problem solving at a local level, support improvements in functionality to meet local and Authorised Professional Practice (APP) objectives and support activity. The provision … Gloucestershire Business. Maximise opportunities and development both internally, locally, regionally and nationally. • Desirable to have working knowledge in RMS (Niche), Pronto and CAD systems • Familiarity with ITIL or similar service management frameworks. • Excellent communication, problem solving • Stakeholder/Customer Engagement and customer service • Demonstrable skills in managing complex workloads and performance delivery. • GDPR, Data Protection awareness More ❯

but have been thinking about making the move and are just looking for that first opportunity? An opportunity with training and development where you will learn a first-class customer service approach via the phone, email, or even social media? A role where you will benefit from the camaraderie of a large team and support of new friends … We are keen to talk with people who bring a customer-focused approach - previous office or contact centre experience is not essential however you will be comfortable and confident communicating with people via the phone and email. Note; this is an office based role, based in our Head Office, Abingdon, Oxon. At the moment, our teams work slight shift … your Birthday off! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to our online Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our values Our approach is to work guided More ❯

Tier 2 Customer Support Specialist Permanent £28,000-£30,000 Newcastle Upon Tyne Hybrid Working We’re looking for a Tier 2 Customer Support Specialist to join our growing team. You’ll play a key role in making sure our clients get fast, friendly, and effective support when they run into technical issues. This isn’t just a … day. What We’re Looking For You don’t have to be a software expert—but a technical background helps. More importantly, we’re looking for someone who is: Customer-focused , with excellent communication skills A problem solver who likes seeing an issue through to the end A team player with a flexible and can-do attitude Comfortable working … in a fast-paced, collaborative environment Ideally, you’ll have: A proven track record of working in a customer service/support environment Experience working with ASP.NET and C# Good understanding of SQL databases A technical qualification (HND or Degree level preferred) Confidence dealing with customers on the phone, via email, and in meetings Due to the volume More ❯

the next level. Job Description: Polar Speed, a UPS company, is a logistics company and innovative provider of temperature sensitive transportation and pharmaceutical supply chain solutions in the UK. Customer Service Administrator Based at Polar Speed Distribution Ltd, 15A Chartmoor Road, SITE 3 Leighton Buzzard, Bedfordshire, LU7 4WG Monday to Friday - 37.5 hours per week - To cover various … shifts between the hours of 8am to 6pm Polar Speed has a reputation for quality, compliance, operational and customer facing technology and monitoring solutions in the growing temperature-sensitive pharmaceutical logistics market in the UK. The company specialises in active temperature-controlled deliveries to hospitals, pharmacies, wholesalers and medical care surgeries as well as to end patients which it … serves through its homecare business. Its customers include some of the best known pharmaceutical brands in the world. Owing to Company growth, we are now looking for an additional Customer Services Administrator to join our busy Customer Services team at our Site 3 office. You will be dealing directly with all of our customers, responding promptly and professionally More ❯

Enterprise Security Service Engineer London Salary: Up to £45,000 + Company Car + Full Benefits Package Location: London (Field-Based Greater London & Surrounding Areas) Are you an experienced Security Service Engineer with a strong background in IP CCTV systems ? We are seeking a professional, technically skilled Enterprise Security Service Engineer to join our expanding team, supporting … a primary focus on IP CCTV platforms . You'll be working on industry-leading technologies, supporting critical infrastructure and enterprise-grade systems at prestigious client sites. Key Responsibilities: Service, repair, and maintain advanced IP CCTV systems (predominantly network-based platforms) Work with Access Control and Intruder Alarms as part of integrated solutions Diagnose faults and carry out preventative … maintenance on enterprise-level security systems Ensure systems are fully operational, compliant, and optimised for client needs Deliver exceptional customer service and maintain high client satisfaction Complete service reports, asset documentation, and maintenance logs accurately Essential Skills and Experience: Proven experience servicing and maintaining IP CCTV systems (e.g., Genetec, Milestone, Avigilon, Axis) Strong networking knowledge: IP addressing More ❯

Service Desk Analyst (Tier 1) | Birmingham, fully-onsite | £255 a day inside IR35 | DV Clear Pigment are a Change & Transformation Consultancy that deliver critical and complex programs across the public sector. We are currently seeking Tier 1 IT Support Consultants to join our team, to help support our client's network of services across the UK. Our team will … work as part of the Customer Service Centre (CSC) on a 24/7 shift rota, answering correspondence via email, telephone and video conference. Our consultants will be required to do the following: Communicate effectively with customers and third parties via telephone, email and video conference on a daily basis Logging of all Incidents, Service Requests, Problems … errors, troubleshooting and looking to establish lessons learnt Take ownership and responsibility of daily checks/tasks, ensuring they are accounted for and completed to a high standard Provide Service Announcements that are factual and timely as appropriate Importantly, all of our consultants must be able to work 12-hour shifts, covering a 24/7/365 rota. More ❯

Customer Success Executive - TOP SaaS Company! Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment? This is an exciting opportunity to join a well-established, innovative company specializing in patent information solutions . As a Customer Success Executive , you'll be at the heart of ensuring … outstanding customer experiences, driving satisfaction, and building lasting client relationships. The ideal candidate must be fluent in English And ONLY ONE of the following languages: -French -German -Spanish -Portuguese What's in it for you? Engage with Global Clients - Support a diverse customer base, ensuring they get the most from our products. Hybrid Role - A mix of customer support, account management, and product expertise. Career Growth - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales. Great Benefits - Competitive salary, pension, private medical, dental & travel insurance, life insurance , and more! What You'll Be Doing: Provide exceptional customer support , troubleshooting issues and offering solutions. Build relationships with smaller accounts to More ❯

Customer Success Executive - TOP SaaS Company! Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment? This is an exciting opportunity to join a well-established, innovative company specializing in patent information solutions . As a Customer Success Executive , you'll be at the heart of ensuring … outstanding customer experiences, driving satisfaction, and building lasting client relationships. The ideal candidate must be fluent in English And ONLY ONE of the following languages: -French -German -Spanish -Portuguese What's in it for you? Engage with Global Clients - Support a diverse customer base, ensuring they get the most from our products. Hybrid Role - A mix of customer support, account management, and product expertise. Career Growth - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales. Great Benefits - Competitive salary, pension, private medical, dental & travel insurance, life insurance , and more! What You'll Be Doing: Provide exceptional customer support , troubleshooting issues and offering solutions. Build relationships with smaller accounts to More ❯

our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience … and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun More ❯

etc Confident IT skills in the use of Microsoft office software such as Word and Excel as this is required for completion of reports, timesheets, asset registers etc. Good Customer service skills as you will be dealing with our high-end clients on a day to day basis Excellent troubleshooting skills Ability to work on own initiative Knowledge More ❯

Customer CoOrdinator Job Description At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the … processed within the processes and procedures in place for the contact requirements To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations To be the first point of contact for all customer enquiries, support, and fault calls To support the overall operational business, deliver excellent customer service … brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed More ❯

With salary rising to £27,500 within 9 months plus max£200 a month bonus We are looking for individuals who are not only customer-focused but also possess the willingness to learn strong technical skills to join our team as Customer Technical Support Representatives. We are looking for agents who possess a strong customer focus, willing … to take ownership of customer issues and drive them to resolution, you should be comfortable and confident communicating with customers via phone, chat and email and have the ability to break down trouble shooting steps simply and effectively. Note, at the moment, our teams work slight shift patterns over a 5 day, 37.5 hour week to cover 8am to … during their initial contact whenever possible and is our focus. This requires a combination of technical knowledge, communication skill set, problem-solving skills, and a commitment to providing outstanding customer service. Empathy and Communication: While troubleshooting, it's crucial to maintain a high level of empathy and clear communication with customers. Technical jargon should be explained in a way More ❯

SAP Customer Support Operational Specialist London/Hybrid Circa £200 per day Inside IR35 3 Months Initial Our client is looking for a Customer Support Operational Specialist. This person is responsible for the day-to-day tasks in the customer services team, providing accurate, up-to-date, and responsive information to both internal and external customers. They … in data management and reporting, and maintain a high level of vigilance for any exceptions to normal sales or volume patterns by product and customer. Additionally, they provide superior customer service, assist colleagues in driving sales across the commercial parts business, and support essential tasks by partnering with management to execute exceptional standards. They offer phone and in More ❯

purpose to life and makes what we do and how we do it unique: we are Kind to everyone we encounter, we embrace Trust & Professionalism , with a quest for Customer Focus that drives us to be more Pioneering . We are proud to be part of the Octopus Group . About the Role In this role, you will provide … outstanding service to our customers to support the progress of their separation in a timely manner. The team is small but mighty as all of us believe in and are committed to our mission and values. In this role you will develop transferable skills and gain experience in the divorce and separation process. You will be required to work … employment, you will be able to work in a hybrid way (three days in the office, two days at home, on a rota basis). Key Responsibilities As a Customer Support and Administration Assistant, you will: Help customers with queries, answering them in a timely and efficient manner delivering beyond our customers' expectations and performing to the highest professional More ❯

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both. As a Customer Success Specialist at Resolver, you will manage a portfolio of customers, drive renewals, and focus on generating qualified migration opportunities. The Customer Success team at Resolver are a friendly, supportive bunch who put our … of Success: Gross & Net Retention Targets, CSAT Targets Responsible for supporting Resolver Core Customers, developing plans to encourage adoption, account growth, and best practice usage Form meaningful relationships with customer points of contact and expand account contacts Encourage real and transparent conversations with customers about their needs and challenges. Develop customer-centric solutions for key business needs. Establish … regular touch points to understand customer goals and challenges, and improve customer satisfaction and software adoption Identifies trends and escalates concerns as required Documents with high data integrity within CRM Support renewal and facilitate both renewal and price increases Collaborate with internal teams (such as Services, Support, Product, Marketing, etc.) to drive product adoption, resolve customer challenges More ❯