Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customerservice, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customerservice, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customerservice, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
of this role including processes, methodologies, and everything around that. You will be at the forefront of our commercial services strategy, collaborating closely with the sales team to drive service attach rates and ensure seamless integration of services into our sales cycles. Your key responsibilities will be encompass sales enablement, being the go-to person for every services aspect … documentation that showcase monday.com's potential. Lead the initial scoping process for prospective engagements, working closely with customers to understand requirements and define project scope and match the right service to the customer specific needs. Responsible for incoming EMEA S&P requests. Act as the primary point of contact for commercial services inquiries, providing expertise and guidance to … internal Sales Engineering, & sales reps to define project scope, ensuring alignment with expectations and resource availability. Take ownership of the SOW building process, ensuring accuracy, completeness, and alignment with customer expectations and company capabilities. Close collaboration with the services leadership team on teams capacity, and involving the right people to the pre-sales phase to assure accuracy of scope More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customerservice, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
Field Engineer/On-Site Support - West Sussex | £32,000-£40,000 DOE | Travel Required We're looking for a proactive and customer-focused Field Engineer/On-Site Support Technician to join our growing team in West Sussex . If you're confident working independently, solving on-site IT issues, and providing hands-on support to a range … and infrastructure Diagnose and resolve hardware, software, and connectivity issues Assist with installations, upgrades, and deployment projects Maintain clear communication with clients and internal teams to ensure high-quality service Travel regularly across West Sussex and occasionally beyond, with expenses covered ? What We're Looking For: 2-4+ years of IT support experience, including field-based or on … site work Solid understanding of Windows OS, desktop/laptop hardware, printers, networking basics Strong troubleshooting skills and a methodical approach to diagnostics Great customerservice and communication skills - professional and approachable Full UK driving license and flexibility to travel ?? What's on Offer: Salary: £32,000 - £40,000 , depending on experience Mileage & travel expenses paid 25 days More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
/Leaver process. Experience with a Document management Tool (WorkSite) Experience of a time management system (Expert) Support of MS Teams Knowledge of working with a call management tool (Service Now) Responding to support tickets ensuring a rapid response to all problems, issues and queries Administration of systems such as DocuSign, GTM, Bighand, Google Gsuite, Jira and Interaction. Audit … pro-active problem-solving and ability to work in a team Excellent interpersonal skills – including effective verbal and written communication and strong influencing and networking skills Positive attitude towards customerservice Excellent planning and organisational skills, with a good attention to detail Excellent understanding of customer needs and ability to deliver a high level of serviceMore ❯
Birmingham, West Midlands, England, United Kingdom
Global 4 Communications Ltd
members of the Technical & Client Experience teams or customers with requests for information & provide training if required. · Working with other members of the Client Experience Team to ensure all customer services are monitored and ensuring the team know when to escalate or action alerts. · Make recommendations to allow future proofing of IT Support services for the customer, whether … so that the IT & Telco teams are able to confidently support the customer. · Attend client sites to complete pro-active or reactive IT &Telco support tasks, as driven by customer or ticket demand. · Provide extensive and complex technical knowledge to our customers - Be the escalation point for the team, for more complicated faults, ensuring you’re sharing knowledge and … basic understanding for our customers · Work collaboratively within the team. Be pro-active when it comes to self-development especially with technical upskilling. · Responsible for accurately diagnosing and resolving customer faults within defined SLA's, identifying trends and repeat faults to get a final solution. · Ability to build, configure and maintain all customer solutions to a high standard More ❯
latest updates across D365 and Power Platform What You'll Need Proven experience delivering D365 solutions including installation, configuration and customisation Strong knowledge of D365 Modern UI, Common Data Service, Power Platform, and JavaScript for D365 extensions Experience working across multiple D365 apps (Sales, Marketing, CustomerService, Portals) Understanding of full software development lifecycle and agile delivery … Excellent verbal and written communication skills Strong customerservice skills and a solution-based, client-focused approach Acute attention to detail and ability to prioritise shifting demands Experience supporting NFP clients is desirable Ability to mentor others and manage time effectively under pressure Apply Now Ready to take the lead on exciting D365 projects? Apply below or contact More ❯
Intercom is the AI CustomerService company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customerservice AI agent on the market, lets businesses deliver always-on, impeccable customerservice and ultimately transform their customer experiences for the better. Fin can also be … combined with our Helpdesk to become a complete solution called the Intercom CustomerService Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core … ll lead a talented team of Project Managers and Partner Services Managers, drive excellence in both internal and partner-led implementations, and champion a vision for seamless, outcomes-driven customer onboarding. This is a unique opportunity to influence how companies adopt AI at scale, while helping us evolve our services model to support growth, innovation, and customer satisfaction. More ❯
3rd Floor Capital House, 25 Chapel Street, London, England
Azzurri Central Ltd
As our new IT Coordinator, reporting to the IT Service Manager, you'll own all IT administrative tasks. You'll be key in organising, supporting, and coordinating projects for the IT team and the wider business. You'll consistently demonstrate outstanding customerservice, professionalism, and a firm grasp of service management principles. Role In this role … Year 6 Months Positions Available 1 Closing Date Friday, 1st August 2025 Start Date Sunday, 17th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Qualifications English GCSE or equivalent, grade 4 (Desired) Maths GCSE or equivalent, grade 4 (Desired) About the Employer Azzurri Central Ltd The … Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full service brands, Zizzi and ASK Italian; the UK’s leading quick-service Italian, Coco di Mama; Ireland’s renowned fast-casual Mexican chain, Boojum; and most recently the world famous, ‘mind-blowing’ fried chicken brand, Dave More ❯
deliver consistently secure and flexible meeting experiences. Due to internal progression, we now have a new opportunity for a proven AV engineer to join Kinly, working on a prestige customer site. The AV Operations Support Technician will play a crucial role in ensuring seamless audio-visual (AV) support across all client meeting rooms, event spaces, and auditoriums. The position … matter expert (SME) on meeting technology requests (MTRs), and undertaking some regional site visits where appropriate. The ideal candidate will be a highly skilled, independent problem-solver with exceptional customerservice skills. Key responsibilities: Technical Support & Maintenance : Provide Level 3 incident management and resolution for all AV equipment and systems across Deloitte London facilities. This includes troubleshooting, diagnosing … including supplier liaison, renewal management, market comparison, and proposal development. Regional Support: Participate in regional site visits (including overnight stays and travel) to support PMV checks. Business Continuity : Support service continuity planning and restoration efforts, including power downs, black building exercises, and other planned or unplanned Business Continuity Management activities. CustomerService & Communication : Provide exceptional customerMore ❯
delivering first-call response and maintenance for systems including Fire, CCTV, EAS, Access Control, PA, and Automatic Pedestrian Gates. Key Responsibilities Carry out maintenance and repairs in line with customer KPIs, including response, repair, first fix, and closure. Complete planned preventative maintenance (PPM) tasks and ensure all documentation is accurate and compliant. Respond promptly to service calls during … work independently and at heights. IPAF licence and full UK driving licence. Colour vision suitable for electrical/electronic work. Flexible approach to working hours and on-call duties. Customer-focused, self-motivated, and reliable. About the Company Our client is a global leader in facilities management, founded in 1985 on the principles of collaboration and transparency. With over … employees worldwide, they deliver tailored solutions across retail, residential, and commercial sectors. Their commitment to quality, innovation, and customerservice has earned them a reputation as one of the most trusted names in the industry. Why Apply? Competitive salary and benefits Work with a respected FM provider Opportunities for training and career development Join a supportive and professional More ❯
We provide whole current, LV and HV CT metering and comms solutions to our I&C customers across the U.K. We are currently looking for applicants who have excellent customerservice skills and proven experience in single phase and 3 phase. Roles also available for LV and HV CT experienced technicians (Salary will recognise experience and progression). … Responsibilitiesinclude - Delivering first class service to our internal and external industrial and commercial customers. Working on whole current and CTO metering installations and associated comms equipment, following our codes of practice and safe working methods. Conducting site investigations, supporting accurate and timely billing for our customers. Contribute to a culture of honest open feedback, recognition, and continual improvement. What … we need from you You must live within the M25 Experienced in single phase and 3phase metering Excellent customerservice and communication skills Be self-motivated and take a proactive approach to self-development. Have basic computer skills. A full valid UK/EU driving licence (preferably clean, but with a maximum of 6 points). Knowledge and More ❯
troubleshooting any technical issues and overseeing IT Asset's. Skills required for the IT Admin Manager are: - Experience working with Microsoft Office, able to troubleshoot basic IT issues - Great customerservice skills, speaking with suppliers and staff members over the phone and face to face - Experience with Service Now is a benefit - An expert communicator & Great Enthusiasm More ❯
onboarding of new staff members and troubleshooting any technical issues. Skills required for the Office Manager are: - Experience working with Microsoft Office, able to troubleshoot basic IT issues - Great customerservice skills, speaking with suppliers and staff members over the phone and face to face - Experience with Service Now is a benefit - An expert communicator & Great Enthusiasm More ❯
Co-founder and CEO of Reddit). If that sounds like something you'd like to be part of, read on The Role: We're looking for a dynamic, customer-focused Store Manager to lead our retail team located at our flagship store in the heart of Soho. In this role, you'll oversee daily operations, drive sales, and … ensure the highest standard of customer experience in line with the Nothing brand. Responsibilities: Team Leadership: Lead, motivate, and develop a team to deliver outstanding customerservice and be ambassadors for the Nothing brand. Sales Performance: Set and achieve sales targets, optimise product displays, and implement strategies to drive sales growth. Launch Activations: Plan and execute launch … activations from limited drops to cultural moments to drive launch hype and sales. Customer Experience: Ensure an exceptional and personalised shopping experience while resolving customer concerns. Store Operations: Oversee store opening/closing, inventory management, stock ordering, and store maintenance. Reporting: Manage work schedules, provide regular sales reports, inventory reports and manage the store P&L. Requirements: Experience More ❯
Co-founder and CEO of Reddit). If that sounds like something you'd like to be part of, read on The Role: We're looking for a dynamic, customer-focused Store Manager to lead our retail team located at our flagship store in the heart of Soho. In this role, you'll oversee daily operations, drive sales, and … ensure the highest standard of customer experience in line with the Nothing brand. Responsibilities: Team Leadership: Lead, motivate, and develop a team to deliver outstanding customerservice and be ambassadors for the Nothing brand. Sales Performance: Set and achieve sales targets, optimise product displays, and implement strategies to drive sales growth. Launch Activations: Plan and execute launch … activations from limited drops to cultural moments to drive launch hype and sales. Customer Experience: Ensure an exceptional and personalised shopping experience while resolving customer concerns. Store Operations: Oversee store opening/closing, inventory management, stock ordering, and store maintenance. Reporting: Manage work schedules, provide regular sales reports, inventory reports and manage the store P&L. Requirements: Experience More ❯
training program, you will apply your knowledge by assisting our clients in the Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customerservice where we … also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter. As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we … classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer! You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries, while continuing to develop your knowledge through asset class and workflow specialist training. There are multiple More ❯
center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC) is accountable for all local maintenance, repairs, upgrades and expansion activities and customer services … activities within the sites. The Manager Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site … other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customerservice tasks, as per Service Planning process guidelines. These activities encompass a range of tasks such as corrective and preventive maintenance, cross/disconnects, Remote Hands services More ❯
Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities Provide troubleshooting assistance for customer orders and related problems. Manage sales tracking tools and report on important information. Keep record of sales trends. Liaise with account managers to develop specific sales strategies Assist with … experience as a Sales support specialist. Experience with ERP and CRM systems including Salesforce. Proficiency with MS Office Suite, particularly MS Excel. In-depth understanding of sales principles and customerservice practices. Excellent communication skills . Adaptable. Benefits Long contract - 12 months Hybrid role Global company More ❯
Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities Provide troubleshooting assistance for customer orders and related problems. Manage sales tracking tools and report on important information. Keep record of sales trends. Liaise with account managers to develop specific sales strategies Assist with … experience as a Sales support specialist. Experience with ERP and CRM systems including Salesforce. Proficiency with MS Office Suite, particularly MS Excel. In-depth understanding of sales principles and customerservice practices. Excellent communication skills . Adaptable. Benefits Long contract - 12 months Hybrid role Global company More ❯
South West London, London, England, United Kingdom
Lorien
Skills & Competencies Mandatory: Energy Trading and Risk Management (ETRM) Systems experience - ideally ZEMA - more broadly Commodities Trading background. Ability to deliver and understand the importance of customerservice excellence, face to face, over email and by telephone. Excellent Interpersonal and relationship building skills. Strong troubleshooting and analytical skills Ability to follow defined processes to complete tasks. Ability to … prioritize workload to meet strict service level agreements and business deadlines Ability to work without direct supervision Ability to successfully manage and see through to completion several high-priority tasks/issues at the same time Ability to show leadership and team management Technically proficient in MS Windows Server (2003/2008/2012) and MSSQL (2005/ More ❯
center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC) is accountable for all local maintenance, repairs, upgrades and expansion activities and customer services … activities within the sites. The Manager Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site … other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customerservice tasks, as per Service Planning process guidelines. These activities encompass a range of tasks such as corrective and preventive maintenance, cross/disconnects, Remote Hands services More ❯
West Malling, Kent, United Kingdom Hybrid / WFH Options
Lumina Energy
Engineer to provide end-to-end support for VIP customers at Cantium Business Solutions. This role involves working within the VIP Support team to deliver top-quality, technically advanced customer service. Why Join CSG? CSG aims to be recognized as the global leader in Education and Public Sector services, operating in 86 countries with 1,800 staff across … user-specific settings, and provide hands-on support to familiarize users with their technology. Act as the first point of contact for VIP support requests via phone, inbox, or service ticket, ensuring swift resolution or escalation while maintaining excellent service levels. Maintain accurate documentation, FAQs, and user guides to enable VIPs to resolve minor issues independently. Collaborate with … aiming to resolve issues at the first point of contact. Provide feedback based on incident and request trends to improve services, processes, and user satisfaction. Uphold the company's customer-focused, fast, connected, and insight-driven service culture, ensuring professionalism in every interaction. What We Offer 25 days of annual leave plus bank holidays An additional day off More ❯