Customer Service Jobs in the UK

1,776 to 1,800 of 3,056 Customer Service Jobs in the UK

Fire & Security Project Manager

Wales, United Kingdom
Marlowe Smoke Control Limited
consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication … and to a high technical standard In-depth technical expertise in fire and security systems, with the ability to guide teams and resolve challenges effectively Commercially savvy , with strong customer service skills and a commitment to delivering value to both clients and the business Thrives in fast-paced environments , capable of juggling multiple priorities while maintaining attention to … salary , giving extra security to you and your loved ones. Time to Recharge - Enjoy paid holidays plus bank holidays , with an extra day off for every full year of service (up to 25 days). Earn More with Referrals - Get up to £1,000 for every successful referral , with no cap on how many you can refer . Supporting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

FM Support Manager

EH54, Livingston, West Lothian, United Kingdom
Simply Solutions (Europe) Limited
exciting and vital role which reports directly to the Board of Directors. Your duties would include but would not be restricted to: Responsible for Managing the dedicated Client Technical Service Team Managing and Reporting KPI’s Procurement of Supply Chain Partners Job Costing Supporting Operations Manager with daily operational tasks Liaising with clients both internally and Externally Building and … Scheduling Skills and Experience: Previous experience in a similar role is essential. Facility management or trade experience preferred Excellent Communication Ability to work to Deadlines Ability to Multitask Excellent Customer Service A strong leader with experience of managing people. Excellent problem-solving ability and a passion for continuous improvement. Knowledge of Microsoft packages including excel is essential Job More ❯
Employment Type: Permanent
Salary: £50000/annum
Posted:

FM Support Manager

East Calder, West Lothian, United Kingdom
Simply Solutions (Europe) Limited
exciting and vital role which reports directly to the Board of Directors. Your duties would include but would not be restricted to: Responsible for Managing the dedicated Client Technical Service Team Managing and Reporting KPI s Procurement of Supply Chain Partners Job Costing Supporting Operations Manager with daily operational tasks Liaising with clients both internally and Externally Building and … Scheduling Skills and Experience: Previous experience in a similar role is essential. Facility management or trade experience preferred Excellent Communication Ability to work to Deadlines Ability to Multitask Excellent Customer Service A strong leader with experience of managing people. Excellent problem-solving ability and a passion for continuous improvement. Knowledge of Microsoft packages including excel is essential Job More ❯
Employment Type: Permanent
Salary: GBP 50,000 Annual
Posted:

Adobe Operations Coordinator

KT22, Leatherhead, Surrey, United Kingdom
Bytes
teams to help them achieve and exceed their sales targets. Administrative Support: Provide high-level administrative support to account management teams, ensuring all vendor-related tasks are handled efficiently. Customer Support: Assist customers with their vendor-related enquiries and issues, ensuring a high level of customer satisfaction. Process Adherence: Ensure all processes are followed correctly to maintain operational … excellence and efficiency. Reporting and Documentation: Maintain accurate records and documentation of all renewals, upsell activities, and customer interactions. Continuous Improvement: Identify areas for process improvement and implement changes to enhance efficiency and effectiveness. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Minimum GCSEs (A-C) English & Mathematics - DESIRABLE Other Requirements: Good understanding of IT (specifically software) and Business IT challenges - DESIRABLE … organised with exceptional time management skills. Precision and attention to detail are crucial Performs well under pressure and meets deadlines effectively. Outstanding verbal and written communication skills, essential for customer service and client interactions. Self-driven and capable of taking responsibility. Strong commercial insight with the ability to shape and drive business outcomes for positive results. Collaborative team More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum
Posted:

Product Marketing Manager

Oldham, Greater Manchester, North West, United Kingdom
Bluegate Consulting Ltd
objectives for the role are to grow revenue and profitability within the business unit by effectively promoting semiconductor products and services across international markets, identifying new opportunities, and enhancing customer engagement through innovative marketing strategies. Key Responsibilities Lead product marketing initiatives to achieve monthly NBO (New Business Opportunity) targets. Manage and maintain competitive pricing strategies to maximise profitability. Identify … and manage promotional material and website content to enhance product visibility and lead generation. Track and analyse product performance data to support decision-making and demand planning. Deliver excellent customer service while building strong internal and external business relationships. Essential Requirements Degree in Marketing, Electronics, or related field. Proven experience in Product Marketing within a semiconductor environment. Strong More ❯
Employment Type: Permanent
Posted:

Support Analyst

Hungerford, Berkshire, United Kingdom
Advancing People
manage support cases using the a ticketing system, ensuring accurate tracking and timely resolution. Problem Resolution : Investigate and resolve technical issues related to payment processing, ensuring minimal disruption to customer operations. Payment System Troubleshooting : Work with customers to identify and resolve issues with payment terminals, card reader devices, and POS integrations. Person Specification: Strong interpersonal skills and the ability … with payment processing systems or POS integrations is highly desirable Experience with relational databases (e.g., SQL) is a plus Ability to multitask, prioritize, and manage multiple cases efficiently Strong customer service orientation with a proactive approach to resolving issues This is a full-time permanent position offering an attractive annual salary of £28,000 + Bonus & Benefits Advancing More ❯
Employment Type: Permanent
Salary: £28000/annum
Posted:

IT Project Coordinator

Whiteley, England, United Kingdom
Tailor Made Technologies
customers’ strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our IT Project … will play a critical role in ensuring the successful management of projects from start to finish, assisting with key aspects such as resource allocation, budget tracking, risk management, and customer communications. You’ll be part of a collaborative and customer-focused team, with the opportunity to work on projects that span various industries and involve a wide range More ❯
Posted:

Client Services Consultant

United Kingdom
Magnit
in the UK this position will work closely with vendors, client hiring managers, and Magnit’s cross-functional teams, utilizing our award-winning software, e-tips to ensure smooth service delivery. What You Will Do CSC is responsible for the day-to-day delivery of Magnit’s services Facilitate the fulfillment of temporary requisitions through Magnit’s systems and … to empower them for success Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency The CSC must maintain quality client service and day to day operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work Maintain an updated SOP “Standard Operating Procedures” for day … to-day procedures so that operations functions efficiently Implement new processes or enhance current processes to strengthen efficiencies What You Will Need A customer-oriented, self-motivated critical thinker with a “Can-Do” attitude! Bachelor’s degree is preferable 3+ years of experience working in a relevant area such as staffing industry operations, HR/recruiting, MSP or customer More ❯
Posted:

Technical Writer

Birmingham, West Midlands, United Kingdom
West Midlands Combined Authority (WMCA)
complex IT designs in business terms to internal and external decision makers Ensure all key processes for the team are documented and establish and embed a culture of continuous service improvement Manage a technical documentation library, advise users of these documents and communicate these with all user groups Develop, own, deliver and support technical designs and documents for the … Have a working knowledge of at least 2 of the following areas: Information and Data Management, Security, Application Management,ERPsystems,CRMsystems,Networkingand Microsoft Solutions Have an analyticalmindsetwithstrongproblem-solvingskills Excellent customer service, communication and presentation skills Location. The location for this role is 16 Summer Lane with at least 2 days a week spent in the office. How to More ❯
Employment Type: Contract, Part Time
Salary: £40,000
Posted:

Chief of Staff

London, United Kingdom
Hybrid / WFH Options
Harmonic Executive
1.5 million ARR, this business has steadily cultivated a devoted community and established itself as a dominant player in its specialized market. Renowned for its unique offerings and unparalleled customer service, the company has fostered strong relationships with its clientele, earning widespread acclaim and customer loyalty. Online Marketplace Remote - London With a clear vision for the future … the business is committed to further solidifying its position and capitalizing on its success. Backed by an incredible network, strong customer base and track record of sustainable growth, our client is now looking at improving their tech offering to foster further growth within their community whilst still maintaining the values they have built their platform upon. The Role As More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line NOC Engineer

London, United Kingdom
83zero Ltd
Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and technical write-ups Work closely with 3rd line engineers and internal teams for escalations 2nd Line NOC Engineer Location: London Type: Permanent Shifts: 24/… a technically driven individual to play a key role in supporting enterprise-grade network solutions for a wide range of customers across various industries. Key Responsibilities Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and … technical write-ups Work closely with 3rd line engineers and internal teams for escalations Assist the delivery team in configuring and implementing new customer projects Maintain consistent and professional communication with customers Technical Environment You'll be working within a broad and modern technical stack, including: Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless: Cisco, Meraki, Aruba Security: Palo More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 45,000 Annual
Posted:

2nd Line NOC Engineer

City of London, London, Farringdon, United Kingdom
83zero Ltd
Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and technical write-ups Work closely with 3rd line engineers and internal teams for escalations 2nd Line NOC Engineer Location: London Type: Permanent Shifts: 24/… a technically driven individual to play a key role in supporting enterprise-grade network solutions for a wide range of customers across various industries. Key Responsibilities Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and … technical write-ups Work closely with 3rd line engineers and internal teams for escalations Assist the delivery team in configuring and implementing new customer projects Maintain consistent and professional communication with customers Technical Environment You'll be working within a broad and modern technical stack, including: Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless: Cisco, Meraki, Aruba Security: Palo More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum
Posted:

Operations MI Manager

London, United Kingdom
Hybrid / WFH Options
Lendable Ltd
About the role The Role We're looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the insights … layers. + Ensure consistent metric definitions and a single source of truth across all operational reporting. Reporting & Dashboarding + Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. + Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. + Ensure reports are timely More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Deputy Visitor Centre Supervisor

Kirkwall, Orkney, United Kingdom
Hybrid / WFH Options
Pernod Ricard España SA
appropriate use of barcoding and till buttons to promote stock accuracy Develop relationships with HNWI/collectors to encourage repeat custom. Experience Manage online booking system to maintain excellent customer service and provide up to date information to potential visitors Apply forward planning and organisational skills to coordinate trade visits with Brand Home experiences to ensure excellent experience … control overhead costs with particular attention to labour costs. Be aware of Brand Home monthly P&L report and suggest actions to ensure viability of operations Respond to all customer e-mails, phone call, voicemail and trip advisor reviews in an acceptable time frame To use E1 to arrange payment of BH invoices and to log work tickets for … Leadership Skills with experience in Management and ability to manage a large team. In-depth understanding of Experience Management such as tour operations, tastings, bar with ability to handle customer needs, requests, complaints, and capacity to maintain a fun and safe environment. Flexible attitude and comfortable to work in a fast-paced and dynamic environment, with the ability to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Product Support Specialist

Long Itchington, England, United Kingdom
Mansell Recruitment Group
My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers' security needs are met. They are currently seeking a highly skilled and motivated engineering graduates to join their team as a Technical Product … be the go-to person for troubleshooting, issue resolution, and providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical Product Support has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions … access control systems, networking, and related technologies. Excellent troubleshooting and problem-solving skills. Experience with access control software and hardware, including card readers, controllers, biometric systems, and software platforms. Customer-focused with a strong attention to detail and a solutions-oriented approach. Why Apply? Competitive salary and benefits package. Opportunity to work with cutting-edge technology in the security More ❯
Posted:

Level 4 Fire Alarm Design Apprentice Engineer

Heath Mill Road, Wombourne, Wolverhampton, England
STATIC SYSTEMS GROUP PLC
ensure clear and accurate information is delivered, meeting the clients and company’s requirements, whilst providing continuous improvements. The Fire Alarm Design Engineer will promote excellent working standards and customer practices by having a hands-on approach to completing projects. Skills & Knowledge: Comfortable with computers and willing to learn CAD and technical software Good problem-solving and communication skills … and standards applicable to provide a compliant and comprehensive design Liaise with other departments (where relevant) and customers to ensure all aspects are understood and communicated correctly. Liaise with customer and other parties (in house and external) to forge a mutually acceptable agreed route Clarify responsibilities and understand basic contractual elements Confirm proposals in comprehensive correspondence & design statements Help … maintain accurate project records and schedules Confirm proposals in comprehensive correspondence & design statements Be responsive to ongoing demands and correspondence. Input into and help with improving the quality and service within the area Have a high regard and standard for delivering customer service Occasionally attend site visits to aid with technical and design related issues Training You More ❯
Employment Type: Higher Apprenticeship
Salary: £24,242.40 a year
Posted:

Senior Business Analyst Energy and Utilities

Reading, Berkshire, England, United Kingdom
Lorien
/knowledge: Experience of working in energy and utilities sector and associated technologies, specific experience in electricity networks, Distribution Network Operators and asset management organisations Working knowledge of field service and operations, capital programme delivery or customer service design preferable Experience working in an agile programme delivery environment delivering business and technology change using waterfall and Agile More ❯
Employment Type: Contractor
Rate: £500 - £550 per day
Posted:

Data Administrator

Chesterfield, Derbyshire, England, United Kingdom
Ipsum
and administration duties Familiarity with working from maps and plans Skills & Personal Qualities: Proficient in the use of Microsoft Office Numerate and literate Communication skills Personable telephone manner and customer service skills when dealing with clients calls Commitment to task completion Can-do attitude Able to work individually and within a team Demonstrate own initiative Attention to detail … Work scheme Group Personal Pension Plan Buy up to 5 extra holiday days each year Everyday Perks - Big brand discounts: supermarkets, phone bills, gyms & more Life assurance cover Long service recognition Life Beyond Work - Active local social committees Regular social events Paid volunteering opportunities in your community Flexible working options (where possible) Equal Opportunities We're proud to be More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

ICT Support Analyst

Gloucester, Gloucestershire, England, United Kingdom
Hybrid / WFH Options
IMT Resourcing Solutions
Location: Gloucester (Hybrid 2 days per week on-site) Salary: £34,000 - £36,000 Are you an experienced ICT Support Analyst who thrives on solving complex problems, delivering excellent customer service, and making a meaningful impact on users' daily work? If you’re looking for a role where your technical skills and analytical thinking are valued, this could … long-term improvements. Handling changes and configuration items with care and precision, ensuring minimal risk to system availability and compliance. Participating in an on-call rota, ensuring continuity of service outside core hours. About You We’re looking for someone who: Has strong experience supporting business-critical applications in a structured environment. Brings a methodical approach to issue investigation More ❯
Employment Type: Full-Time
Salary: £34,000 - £36,000 per annum
Posted:

Sr. Technical Program Manager, FireTV Live

London, United Kingdom
Amazon
to achieve results in a fast-paced environment. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, product managers, marketers, customer service leads as well as external partners (inc. device manufacturers, brand & retailers). This role is a good fit for someone who is organized, thrives in a dynamic … in class Live TV experiences for our customers 4) Work with external bodies of TV standards certification to launch TV world wide. About the team We drive Fire TV customer experience (CX) by supporting Live TV software foundations globally. We own device customization and onboarding for new markets and regions required for building delightful Live TV experience BASIC QUALIFICATIONS More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Manager - ServiceNow - (Financial Services)

London, United Kingdom
Ernst & Young Advisory Services Sdn Bhd
a very special thing and place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences. You'll join a collaborative, inclusive, growing team that is looking for ideas and energy … Responsibilities, Qualifications, Certifications - External Your key responsibilities Here, you'll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform. As a Manager, you will play a key role in helping clients achieve business results through the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Customer Support Administrator

London, South East, England, United Kingdom
DLK Recruit
in IT or Training and are looking to work in the corporate sector in the City of London for a company that offers genuine progression opportunities as an IT Customer Support Administrator? We have an amazing opportunity for an Assistant to join an award winning leading global company in the heart of the city as part of their IT … step by step process to get them up and running. Whilst an interest in IT is desirable, previous IT experience is not required, this role is more about personality, customer service and having the confidence to talk people through a process over the phone. Confidence with Microsoft packages will be desirable. More ❯
Employment Type: Full-Time
Salary: £26,000 per annum
Posted:

Machine Learning Engineer II, AWS Just-Walk-Out Science Team

London, United Kingdom
Amazon
Technology uses a variety of technologies including computer vision, sensor fusion, deep learning, and foundation models. Innovation is part of our DNA! Our goal is to be Earths' most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer … a highly collaborative environment that's more startup than big company. The team works on designing autonomous AI agents that can make intelligent decisions based on visual inputs, understand customer behavior patterns, and adapt to dynamic retail environments. This includes developing systems that can perform complex scene understanding, reason about object permanence, and predict customer intentions through visual … safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

United Kingdom
Greaves Recruitment
development of the business portfolio sales offer. To also maintain and grow sales and profitability of new and existing customers. Key Accountabilities: Finance Produce a business plan for new customer portfolio in line with budget Provide regular reports as required by the management team Work with the Finance function to understand and implement a working cost to serve model … and deliver clear new business proposal, with supporting Tender Packs where applicable. Participate in business projects as and when required. To proactively support and demonstrate the company s values Customer service Have a clear understanding of prospect requirements and how we can win. Work with Marketing to develop relevant Target Market campaigns. Negotiate new long-term agreements through … identify prospects and develop new relationships. Attend training courses as and where necessary to ensure personal and team job skills keep pace with legislative and business developments. Skills & Competences: Customer Focus Demonstrates the ability to build a rapport and structure new business meetings to show a genuine interest in new customers and how our VP could offer benefit to More ❯
Employment Type: Permanent
Salary: GBP 50,000 Annual
Posted:

Vacancy for Digital Archivist at Derbyshire County Council

Matlock, Derbyshire, United Kingdom
Digital Preservation Coalition
Digital Archivist at Derbyshire County Council Vacancy for Digital Archivist at Derbyshire County Council 29 January 2023 Fixed Term Derbyshire Record Office is a combined archives and local studies service based in the heart of the Derbyshire Dales, just outside the Peak District National Park. We are looking for an enthusiastic and confident archivist to join our friendly team … archives or records management Familiarity with digital preservation principles, and preferably also digital preservation systems Good understanding of data security, data protection and other access legislation Providing good quality customer service and responding to enquiries Communicating clearly, both in person and in writing Being inclusive and friendly, treating everyone with respect Fluency with IT, particularly Microsoft Excel More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
10th Percentile
£23,504
25th Percentile
£25,087
Median
£29,000
75th Percentile
£38,000
90th Percentile
£57,500