Customer Service Jobs in the UK

1,876 to 1,900 of 3,313 Customer Service Jobs in the UK

Logistics Manager, EMEA

Staines, Surrey, South East, United Kingdom
Hybrid / WFH Options
People First Recruitment
in transit. Maintain performance and capacity of e-commerce and OEM logistics operations. Ensure compliance with customs regulations and requirements across all shipments. Serve as an escalation point for customer service and sales on logistics issues. Inventory Management Lead weekly stock reconciliation processes and maintain inventory accuracy and alignment across ERP and 3PL systems. Monitor and resolve discrepancies … and control actual costs versus budget. Contribute to the development of the annual logistics budget. Continuous Improvement & Cost Control Identify and implement initiatives to reduce logistics costs and improve service levels. Analyse logistics workflows and eliminate inefficiencies and waste. Lead and support cross-functional projects to improve process automation and data visibility. Collaborate with suppliers to enhance quality, reduce … system solutions that drive logistics process efficiency. Supplier Management Manage the performance of Freight Forwarders and 3PLs. Lead monthly KPI reviews and initiate corrective actions. Negotiate commercial terms and service levels with 3PLs to ensure cost-effective, high-quality service delivery. Leadership & Development Lead, coach and develop two Logistics Planners. Build team capability to scale with business needs. More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Logistics Manager, EMEA

Staines-upon-Thames, Middlesex, England, United Kingdom
Hybrid / WFH Options
People First
in transit. Maintain performance and capacity of e-commerce and OEM logistics operations. Ensure compliance with customs regulations and requirements across all shipments. Serve as an escalation point for customer service and sales on logistics issues. Inventory Management Lead weekly stock reconciliation processes and maintain inventory accuracy and alignment across ERP and 3PL systems. Monitor and resolve discrepancies … and control actual costs versus budget. Contribute to the development of the annual logistics budget. Continuous Improvement & Cost Control Identify and implement initiatives to reduce logistics costs and improve service levels. Analyse logistics workflows and eliminate inefficiencies and waste. Lead and support cross-functional projects to improve process automation and data visibility. Collaborate with suppliers to enhance quality, reduce … system solutions that drive logistics process efficiency. Supplier Management Manage the performance of Freight Forwarders and 3PLs. Lead monthly KPI reviews and initiate corrective actions. Negotiate commercial terms and service levels with 3PLs to ensure cost-effective, high-quality service delivery. Leadership & Development Lead, coach and develop two Logistics Planners. Build team capability to scale with business needs. More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

Software Engineer II - Frontend Focus (Viator)

Oxford, Oxfordshire, United Kingdom
Hybrid / WFH Options
Tripadvisor
the mobile apps, and supporting infrastructure. We develop systems that help operators grow their businesses and enable third parties to utilize our inventory. We also provide tools for our customer service team to deliver world-class service globally. Position: Software Engineer II This role is open to candidates within a 2-3 hour commute of our Oxford … through flexible scheduling. Charitable donation matching. Annual support for further education. Annual lifestyle benefit. Travel discounts and perks. Employee assistance programs. Comprehensive health benefits. Our Values Leadership, curiosity, collaboration, customer focus, and continuous improvement. We are committed to creating an accessible and inclusive environment for all candidates. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Mobile Heavy Mechanical Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
United Plant
you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: The service and maintenance of Heavy Plant Equipment Fault finding, planned preventative maintenance and thorough inspections of equipment Ensuring customer service is kept to a high level and any … Plant Complete job activity electronically and ensure all required parts to complete tasks are ordered Ensuring the company vehicle is maintained to a high standard and correctly stocked Ensuring customer relationship are maintained and developed through high standards of service What will help you to excel in this role: Relevant technical qualification NVQ level 3 in Plant maintenance … on Liebherr, CAT, Komatsu, Volvo Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs Flexible and committed employee What you can expect from us: Negotiable base salary Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare More ❯
Employment Type: Permanent
Posted:

Stores Manager

Nuneaton, Warwickshire, United Kingdom
Kelly Rail
Group: Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 40 years' experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional … through to installation, final commissioning and maintenance of networks, Kelly Group deliver a 'one-stop solution' to meet the needs of our clients and delight their customers. As a service provider, our workforce is our extended family, which is why we invest in their safety, training, careers, welfare, vehicles and tools they need to deliver excellence. With a workforce More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Backend Engineer

London, United Kingdom
Monzo
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company. These range from the products our customers use everyday to underlying infrastructure, security, payments and finance, customer operations, financial crime, and data, to name just a few areas. As a bank, there is scope for impact across a huge number of opportunities. This role is all … technology product you want to be involved in building a product that you (and the people you know) use every day you have a product mindset: you care about customer outcomes and you want to make data-informed decisions you're comfortable working in a team that deals with ambiguity you're interested in distributed systems and writing resilient More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Configuration Specialist

Basingstoke, Hampshire, United Kingdom
Once For All Limited
education, facility and property management, manufacturing, local and central government. Role Summary : A multi skilled role supporting the delivery and maintenance of platform configurations that meet business, regulatory, and customer needs. This role will operate across the end-to-end lifecycle of a configuration change, from triage to release management, ensuring quality, communication, and efficiency is upheld to the … out strategies. Maintain detailed end-to-end visibility of requests and expertly manage stakeholder communication and expectations. Analyse compliance questionnaires and provide feedback to the business and/or customer for potential improvements Design high quality prototypes & technical specifications for configuration solutions, in line with Group standards & processes. Configure design specifications into the required platform environments using appropriate tooling. … and documentation skills. Ability to interpret requirements and translate them into logical solutions. Collaborative mindset and strong communication skills. 2+ years' experience in construction compliance. 2+ years' experience in customer service, success, or management. Proven experience in project delivery. Proven experience in compliance questionnaire creation, review, or improvement. Knowledge, Skills, Experience and Qualifications: Proven experience working with digital More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data and B.I. Lead

Fivemiletown, County Tyrone, United Kingdom
Cooneen By Design Ltd
data supports strategic decision-making and operational efficiency. Responsibilities Establish and enforce master data governance policies, standards, and procedures. Manage the creation, maintenance, and quality of master data, including customer, product, and supplier records. Collaborate with business units and IT teams to ensure consistent data definitions and usage across the organization. Ensure uniform data management across multiple companies and … Criteria Demonstrable experience in Data and BI field Proven track record in developing and directing a data or BI function Experience in the building of excellent internal/external customer relationships Competent in the use of MS Office to include word, excel and PowerPoint. Educated to A-level degree as a minimum Desirable Criteria Third level qualification Experience of … stable group of companies operating in a range of clothing markets globally. Our group is comprised of over 250 employees employed across four individual companies bringing innovative design, excellent customer service, and strong, stable supply chains in order to meet and exceed customers' expectations. Each business unit focuses on delivering outstanding garment solutions for clients with very specific More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data and B.I. Lead

Fivemiletown, Dungannon, United Kingdom, County Tyrone
Cooneen By Design Ltd
data supports strategic decision-making and operational efficiency. Responsibilities Establish and enforce master data governance policies, standards, and procedures. Manage the creation, maintenance, and quality of master data, including customer, product, and supplier records. Collaborate with business units and IT teams to ensure consistent data definitions and usage across the organization. Ensure uniform data management across multiple companies and … Criteria Demonstrable experience in Data and BI field Proven track record in developing and directing a data or BI function Experience in the building of excellent internal/external customer relationships Competent in the use of MS Office to include word, excel and PowerPoint. Educated to A-level degree as a minimum Desirable Criteria Third level qualification Experience of … stable group of companies operating in a range of clothing markets globally. Our group is comprised of over 250 employees employed across four individual companies bringing innovative design, excellent customer service, and strong, stable supply chains in order to meet and exceed customers' expectations. Each business unit focuses on delivering outstanding garment solutions for clients with very specific More ❯
Employment Type: Permanent
Posted:

Analytics Advanced Specialist

London, United Kingdom
NLP PEOPLE
programming. What's Financial Products all about? The Financial Products team provides analysis and data to Bloomberg clients. We deliver the company's core product, the legendary Bloomberg Professional Service, reaching more than 320,000 subscribers and millions of business professionals. What we do as Advanced Specialists? Advanced Specialists work very closely with Sales and Analytics as partners to … product to drive development - Advanced specialists have expert product knowledge where each individual has a particular niche where they excel. Sales will leverage your diverse skills to showcase our customer services ability to go above and beyond standard expectations What to expect from your full-time opportunity You will start off your career within the Analytics department. In the … equiv) - Business fluency in a second language preferred (As needed regionally) - Strong interest in financial markets and understanding of Bloomberg's position within it - Experience in and enthusiasm for customer service - Interest in technology and software solutions is desirable - Multi-tasking and ability to work well under pressure - Excellent verbal and written communication skills - Desire and flexibility to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Specialist

London, United Kingdom
Platform Recruitment
Customer Service & Technical Support Specialist - London - £40k Platform Recruitment have partnered with a fast-growing clean energy company. They are looking for a customer support specialist to help customers with installation, troubleshooting, and ongoing maintenance while contributing to system improvements. Key Responsibilities: Provide first-line support for customers and installers. Troubleshoot and resolve system issues. Deploy software … updates and gather insights for the tech team. Collaborate on improving customer and installer portals. Key skills: Strong communication and problem-solving skills. Basic knowledge of electrical systems/electronics. Passion for tech, clean energy, and customer service. Experience with Linux, Raspberry Pi, Python, or shell scripting would be desirable. If you feel like you have the right More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

Operations and Maintenance Engineer

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Ameresco
is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the … Carry out electrical inspections and testing with certification using calibrated test equipment or have the skill required to instruct contractors remotely either via written processes or calls. Maintain accurate service records and issue required documentation (EIC, EICR, MEIWC, etc.). Provide remote technical support and troubleshooting when working from home or off-site. Liaise with project managers, clients, and … Schneider, EO and Kempower. Good understanding of networked systems (Wi-Fi, SIM-based comms, OCPP protocol). Excellent time management and self-motivation working remotely or on-site. Strong customer service and communication skills. Good IT literacy Personal Attributes: Safety conscious. High integrity. High standards. Delivery focused. Team player. Customer focused. A highly effective operator who is More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Support Specialist

London, South East, England, United Kingdom
Executive Facilities
Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities Provide troubleshooting assistance for customer orders and related problems. Manage sales tracking tools and report on important information. Keep record of sales trends. Liaise with account managers to develop specific sales strategies Assist with … experience as a Sales support specialist. Experience with ERP and CRM systems including Salesforce. Proficiency with MS Office Suite, particularly MS Excel. In-depth understanding of sales principles and customer service practices. Excellent communication skills . Adaptable. Benefits Long contract - 12 months Hybrid role Global company More ❯
Employment Type: Contractor
Rate: £60,000 - £65,000 per annum
Posted:

Sales Support Specialist

SW1V, Victoria, Greater London, United Kingdom
EF Recruitment
Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities Provide troubleshooting assistance for customer orders and related problems. Manage sales tracking tools and report on important information. Keep record of sales trends. Liaise with account managers to develop specific sales strategies Assist with … experience as a Sales support specialist. Experience with ERP and CRM systems including Salesforce. Proficiency with MS Office Suite, particularly MS Excel. In-depth understanding of sales principles and customer service practices. Excellent communication skills . Adaptable. Benefits Long contract - 12 months Hybrid role Global company More ❯
Employment Type: Contract
Rate: £60000 - £65000/annum Free breakfast
Posted:

Technical Support Analyst

Redditch, Worcestershire, West Midlands, United Kingdom
Hybrid / WFH Options
Telxl Limited
a recent graduate, experienced apprentice or anyone with SaaS experience in a similar role such as IT Support, Technical Support, 1st Line Support, 2nd Line Support, Application Support or Customer Service. Technical Support Analyst Location: Hybrid working role - 4 days office based in our Redditch offices (B98 9NR) Salary: Up to £26,000 Enhance your technical knowledge by working … wider team where required. This is an exciting opportunity to play a key role in keeping our live software running smoothly, build strong relationships with our partners, and maintain customer satisfaction by ensuring issues are resolved efficiently and effectively. If you are passionate about delivering excellent customer service while expanding your technical expertise, we'd love to … and telephone. Accurately log, track and resolve issues in a timely manner, working within the help desk agreed SLA's. Work with our technical team to address and resolve customer faults and queries with our live software, escalating complex issues where needed. Receive our monitoring alerts and recognise what actions need to be taken. Use and update the FAQ More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Senior Backend Engineer II (Visa Sponsorship Available)

London, United Kingdom
Techwaka
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … of Monzo. Our product squads belong to our wider collectives (a word we use to describe self-governing business units of 100 people). They are Money, Borrowing, Fincrime, Customer Operations, Platform, Personal Banking & Business Banking. They're all looking for additional Backend Engineers right now. We do a standard interview process across all our collectives, and at the … technology product. You want to be involved in building a product that you (and the people you know) use every day. You have a product mindset: you care about customer outcomes and you want to make data-informed decisions. You're comfortable working in a team that deals with ambiguity. You're interested in distributed systems and writing resilient More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

Tinsley, Sheffield, United Kingdom
Hybrid / WFH Options
Nicholas Associates
is a newly created role, and it is envisaged that the successful candidates will play a large part in determining the direction of the role. The company supports a customer base spread over 50+ countries, and sales/contracts can range from 10,000 to 100,000 +. Customers and prospects are all involved in the metals manufacturing sector. … regular sales forecasts and reports Building and maintaining strong relationships with key clients, research partners and other stakeholders, to understand their needs and anticipate new business opportunities Making regular customer visits, supported where necessary by technical specialists, to identify leads, develop new business proposals and deliver commercially successful projects Product positioning and brand management; working closely with the leadership … team, colleagues and external partners to define product positioning, pricing strategies, new service offerings and go-to-market plans. Ensuring brand consistency across all marketing channels Planning and executing sales, business development and marketing campaigns, promotions, and events to increase brand awareness and generate leads Identification and management of effective marketing channels such as digital marketing, advertising, and social More ❯
Employment Type: Permanent
Salary: GBP 60,000 - 80,000 Annual
Posted:

Fire & Security Project Manager

Wales, United Kingdom
Marlowe Smoke Control Limited
consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication … and to a high technical standard In-depth technical expertise in fire and security systems, with the ability to guide teams and resolve challenges effectively Commercially savvy , with strong customer service skills and a commitment to delivering value to both clients and the business Thrives in fast-paced environments , capable of juggling multiple priorities while maintaining attention to … salary , giving extra security to you and your loved ones. Time to Recharge - Enjoy paid holidays plus bank holidays , with an extra day off for every full year of service (up to 25 days). Earn More with Referrals - Get up to £1,000 for every successful referral , with no cap on how many you can refer . Supporting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Staff Backend Engineer

London, United Kingdom
Monzo
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … of Monzo. Our product squads belong to our wider collectives (a word we use to describe self-governing business units of 100 people). They are; Money, Borrowing, Fincrime, Customer Operations, Platform, Personal Banking & Business Banking. They're all looking for additional Backend Engineers right now, we do a standard interview process across all our collectives and at the … technology product you want to be involved in building a product that you (and the people you know) use every day you have a product mindset: you care about customer outcomes and you want to make data-informed decisions you're comfortable working in a team that deals with ambiguity you're interested in distributed systems and writing resilient More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

FM Support Manager

EH54, Livingston, West Lothian, United Kingdom
Simply Solutions (Europe) Limited
exciting and vital role which reports directly to the Board of Directors. Your duties would include but would not be restricted to: Responsible for Managing the dedicated Client Technical Service Team Managing and Reporting KPI’s Procurement of Supply Chain Partners Job Costing Supporting Operations Manager with daily operational tasks Liaising with clients both internally and Externally Building and … Scheduling Skills and Experience: Previous experience in a similar role is essential. Facility management or trade experience preferred Excellent Communication Ability to work to Deadlines Ability to Multitask Excellent Customer Service A strong leader with experience of managing people. Excellent problem-solving ability and a passion for continuous improvement. Knowledge of Microsoft packages including excel is essential Job More ❯
Employment Type: Permanent
Salary: £50000/annum
Posted:

FM Support Manager

East Calder, West Lothian, United Kingdom
Simply Solutions (Europe) Limited
exciting and vital role which reports directly to the Board of Directors. Your duties would include but would not be restricted to: Responsible for Managing the dedicated Client Technical Service Team Managing and Reporting KPI s Procurement of Supply Chain Partners Job Costing Supporting Operations Manager with daily operational tasks Liaising with clients both internally and Externally Building and … Scheduling Skills and Experience: Previous experience in a similar role is essential. Facility management or trade experience preferred Excellent Communication Ability to work to Deadlines Ability to Multitask Excellent Customer Service A strong leader with experience of managing people. Excellent problem-solving ability and a passion for continuous improvement. Knowledge of Microsoft packages including excel is essential Job More ❯
Employment Type: Permanent
Salary: GBP 50,000 Annual
Posted:

Adobe Operations Coordinator

KT22, Leatherhead, Surrey, United Kingdom
Bytes
teams to help them achieve and exceed their sales targets. Administrative Support: Provide high-level administrative support to account management teams, ensuring all vendor-related tasks are handled efficiently. Customer Support: Assist customers with their vendor-related enquiries and issues, ensuring a high level of customer satisfaction. Process Adherence: Ensure all processes are followed correctly to maintain operational … excellence and efficiency. Reporting and Documentation: Maintain accurate records and documentation of all renewals, upsell activities, and customer interactions. Continuous Improvement: Identify areas for process improvement and implement changes to enhance efficiency and effectiveness. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Minimum GCSEs (A-C) English & Mathematics - DESIRABLE Other Requirements: Good understanding of IT (specifically software) and Business IT challenges - DESIRABLE … organised with exceptional time management skills. Precision and attention to detail are crucial Performs well under pressure and meets deadlines effectively. Outstanding verbal and written communication skills, essential for customer service and client interactions. Self-driven and capable of taking responsibility. Strong commercial insight with the ability to shape and drive business outcomes for positive results. Collaborative team More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum
Posted:

Product Marketing Manager

Oldham, Greater Manchester, North West, United Kingdom
Bluegate Consulting Ltd
objectives for the role are to grow revenue and profitability within the business unit by effectively promoting semiconductor products and services across international markets, identifying new opportunities, and enhancing customer engagement through innovative marketing strategies. Key Responsibilities Lead product marketing initiatives to achieve monthly NBO (New Business Opportunity) targets. Manage and maintain competitive pricing strategies to maximise profitability. Identify … and manage promotional material and website content to enhance product visibility and lead generation. Track and analyse product performance data to support decision-making and demand planning. Deliver excellent customer service while building strong internal and external business relationships. Essential Requirements Degree in Marketing, Electronics, or related field. Proven experience in Product Marketing within a semiconductor environment. Strong More ❯
Employment Type: Permanent
Posted:

Operations MI Manager

London, United Kingdom
Hybrid / WFH Options
Lendable
do the heavy lifting The Role We're looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the … usable reporting layers. Ensure consistent metric definitions and a single source of truth across all operational reporting. Reporting & Dashboarding Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. Ensure reports are timely, trusted, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Analyst

Hungerford, Berkshire, United Kingdom
Advancing People
manage support cases using the a ticketing system, ensuring accurate tracking and timely resolution. Problem Resolution : Investigate and resolve technical issues related to payment processing, ensuring minimal disruption to customer operations. Payment System Troubleshooting : Work with customers to identify and resolve issues with payment terminals, card reader devices, and POS integrations. Person Specification: Strong interpersonal skills and the ability … with payment processing systems or POS integrations is highly desirable Experience with relational databases (e.g., SQL) is a plus Ability to multitask, prioritize, and manage multiple cases efficiently Strong customer service orientation with a proactive approach to resolving issues This is a full-time permanent position offering an attractive annual salary of £28,000 + Bonus & Benefits Advancing More ❯
Employment Type: Permanent
Salary: £28000/annum
Posted:
Customer Service
10th Percentile
£23,504
25th Percentile
£25,087
Median
£29,000
75th Percentile
£37,500
90th Percentile
£55,000