1,901 to 1,925 of 3,289 Customer Service Jobs in the UK

exciting and vital role which reports directly to the Board of Directors. Your duties would include but would not be restricted to: Responsible for Managing the dedicated Client Technical Service Team Managing and Reporting KPI’s Procurement of Supply Chain Partners Job Costing Supporting Operations Manager with daily operational tasks Liaising with clients both internally and Externally Building and … Scheduling Skills and Experience: Previous experience in a similar role is essential. Facility management or trade experience preferred Excellent Communication Ability to work to Deadlines Ability to Multitask Excellent Customer Service A strong leader with experience of managing people. Excellent problem-solving ability and a passion for continuous improvement. Knowledge of Microsoft packages including excel is essential Job More ❯

exciting and vital role which reports directly to the Board of Directors. Your duties would include but would not be restricted to: Responsible for Managing the dedicated Client Technical Service Team Managing and Reporting KPI s Procurement of Supply Chain Partners Job Costing Supporting Operations Manager with daily operational tasks Liaising with clients both internally and Externally Building and … Scheduling Skills and Experience: Previous experience in a similar role is essential. Facility management or trade experience preferred Excellent Communication Ability to work to Deadlines Ability to Multitask Excellent Customer Service A strong leader with experience of managing people. Excellent problem-solving ability and a passion for continuous improvement. Knowledge of Microsoft packages including excel is essential Job More ❯

teams to help them achieve and exceed their sales targets. Administrative Support: Provide high-level administrative support to account management teams, ensuring all vendor-related tasks are handled efficiently. Customer Support: Assist customers with their vendor-related enquiries and issues, ensuring a high level of customer satisfaction. Process Adherence: Ensure all processes are followed correctly to maintain operational … excellence and efficiency. Reporting and Documentation: Maintain accurate records and documentation of all renewals, upsell activities, and customer interactions. Continuous Improvement: Identify areas for process improvement and implement changes to enhance efficiency and effectiveness. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Minimum GCSEs (A-C) English & Mathematics - DESIRABLE Other Requirements: Good understanding of IT (specifically software) and Business IT challenges - DESIRABLE … organised with exceptional time management skills. Precision and attention to detail are crucial Performs well under pressure and meets deadlines effectively. Outstanding verbal and written communication skills, essential for customer service and client interactions. Self-driven and capable of taking responsibility. Strong commercial insight with the ability to shape and drive business outcomes for positive results. Collaborative team More ❯

objectives for the role are to grow revenue and profitability within the business unit by effectively promoting semiconductor products and services across international markets, identifying new opportunities, and enhancing customer engagement through innovative marketing strategies. Key Responsibilities Lead product marketing initiatives to achieve monthly NBO (New Business Opportunity) targets. Manage and maintain competitive pricing strategies to maximise profitability. Identify … and manage promotional material and website content to enhance product visibility and lead generation. Track and analyse product performance data to support decision-making and demand planning. Deliver excellent customer service while building strong internal and external business relationships. Essential Requirements Degree in Marketing, Electronics, or related field. Proven experience in Product Marketing within a semiconductor environment. Strong More ❯

do the heavy lifting The Role We're looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the … usable reporting layers. Ensure consistent metric definitions and a single source of truth across all operational reporting. Reporting & Dashboarding Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. Ensure reports are timely, trusted, and More ❯

manage support cases using the a ticketing system, ensuring accurate tracking and timely resolution. Problem Resolution : Investigate and resolve technical issues related to payment processing, ensuring minimal disruption to customer operations. Payment System Troubleshooting : Work with customers to identify and resolve issues with payment terminals, card reader devices, and POS integrations. Person Specification: Strong interpersonal skills and the ability … with payment processing systems or POS integrations is highly desirable Experience with relational databases (e.g., SQL) is a plus Ability to multitask, prioritize, and manage multiple cases efficiently Strong customer service orientation with a proactive approach to resolving issues This is a full-time permanent position offering an attractive annual salary of £28,000 + Bonus & Benefits Advancing More ❯

in the UK this position will work closely with vendors, client hiring managers, and Magnit’s cross-functional teams, utilizing our award-winning software, e-tips to ensure smooth service delivery. What You Will Do CSC is responsible for the day-to-day delivery of Magnit’s services Facilitate the fulfillment of temporary requisitions through Magnit’s systems and … to empower them for success Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency The CSC must maintain quality client service and day to day operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work Maintain an updated SOP “Standard Operating Procedures” for day … to-day procedures so that operations functions efficiently Implement new processes or enhance current processes to strengthen efficiencies What You Will Need A customer-oriented, self-motivated critical thinker with a “Can-Do” attitude! Bachelor’s degree is preferable 3+ years of experience working in a relevant area such as staffing industry operations, HR/recruiting, MSP or customer More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … with a background in Treasury financial reporting and control. We have some really exciting challenges coming up like systems implementation, expanding into the European Union, continuing to grow our customer base, keep growing our lending business and adding to our marketplace which all leads to exciting Treasury activity including investment activity and derivative execution. You'll work on scaling More ❯

1.5 million ARR, this business has steadily cultivated a devoted community and established itself as a dominant player in its specialized market. Renowned for its unique offerings and unparalleled customer service, the company has fostered strong relationships with its clientele, earning widespread acclaim and customer loyalty. Online Marketplace Remote - London With a clear vision for the future … the business is committed to further solidifying its position and capitalizing on its success. Backed by an incredible network, strong customer base and track record of sustainable growth, our client is now looking at improving their tech offering to foster further growth within their community whilst still maintaining the values they have built their platform upon. The Role As More ❯

achieves targets, delivers results with commercial and operational excellence. Tasks What you'll be doing Managing and developing the selling team to provide the highest standards of in store service Working with HQ teams including Merchandising, Operations & Logistics, Finance and Marketing on weekly/monthly reporting packs and feedback Manage store operations Onboarding, training and reviewing team performance Work … Who are we looking for? Previous retail management experience in an activewear/lifestyle wear business A proven record of meeting KPI's A proven record of delivering excellent customer service A strong understanding of the visual identity and how to translate to store Highly commercial mindset Problem solver Happy in an ambiguous business that is learning as More ❯

Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and technical write-ups Work closely with 3rd line engineers and internal teams for escalations 2nd Line NOC Engineer Location: London Type: Permanent Shifts: 24/… a technically driven individual to play a key role in supporting enterprise-grade network solutions for a wide range of customers across various industries. Key Responsibilities Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and … technical write-ups Work closely with 3rd line engineers and internal teams for escalations Assist the delivery team in configuring and implementing new customer projects Maintain consistent and professional communication with customers Technical Environment You'll be working within a broad and modern technical stack, including: Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless: Cisco, Meraki, Aruba Security: Palo More ❯

Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and technical write-ups Work closely with 3rd line engineers and internal teams for escalations 2nd Line NOC Engineer Location: London Type: Permanent Shifts: 24/… a technically driven individual to play a key role in supporting enterprise-grade network solutions for a wide range of customers across various industries. Key Responsibilities Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and … technical write-ups Work closely with 3rd line engineers and internal teams for escalations Assist the delivery team in configuring and implementing new customer projects Maintain consistent and professional communication with customers Technical Environment You'll be working within a broad and modern technical stack, including: Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless: Cisco, Meraki, Aruba Security: Palo More ❯

Learning how to maintain IT systems and networks Supporting the wider IT team with day-to-day tasks and projects What You’ll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What … per annum for 12 months, then increasing to NMW or NLW in accordance with Government guidelines 18 month contract- gaining an IT Qualification 31 days holiday, increasing with service, plus an additional paid day for your birthday! Paid time off annually to volunteer Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access More ❯

Learning how to maintain IT systems and networks Supporting the wider IT team with day-to-day tasks and projects What You'll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What … per annum for 12 months, then increasing to NMW or NLW in accordance with Government guidelines 18 month contract- gaining an IT Qualification 31 days holiday, increasing with service, plus an additional paid day for your birthday! Paid time off annually to volunteer Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access More ❯

About the role The Role We're looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the insights … layers. + Ensure consistent metric definitions and a single source of truth across all operational reporting. Reporting & Dashboarding + Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. + Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. + Ensure reports are timely More ❯

such as Technology, Life Sciences & Pharma , Oil & Gas and Telecoms) across Europe. They have developed fantastic, long term business relationships with global organisations, proving to them an excellent recruitment service that has created strong business relationships over many years. Job responsibilities of the German speaking Recruitment Consultant In order to develop and work on their many ongoing recruitment assignments … the full 360 of recruitment. Your job will typically cover the following duties and responsibilities: Sourcing and selecting candidates (using job applications, LinkedIn, networking, social media etc.) Providing excellent customer service Finding the best talent by using Job boards, our CRM and LinkedIn Screening candidates over the phone Organizing interviews with candidates and checking on their process Marketing More ❯

My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers' security needs are met. They are currently seeking a highly skilled and motivated engineering graduates to join their team as a Technical Product … be the go-to person for troubleshooting, issue resolution, and providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical Product Support has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions … access control systems, networking, and related technologies. Excellent troubleshooting and problem-solving skills. Experience with access control software and hardware, including card readers, controllers, biometric systems, and software platforms. Customer-focused with a strong attention to detail and a solutions-oriented approach. Why Apply? Competitive salary and benefits package. Opportunity to work with cutting-edge technology in the security More ❯

/knowledge: Experience of working in energy and utilities sector and associated technologies, specific experience in electricity networks, Distribution Network Operators and asset management organisations Working knowledge of field service and operations, capital programme delivery or customer service design preferable Experience working in an agile programme delivery environment delivering business and technology change using waterfall and Agile More ❯

Excellent opportunity for a driven sales executive to join a fast-growing software as a service (SaaS) company based in Southampton. The role will have many responsibilities, but the focus will be for you to drive qualified leads and shape our client's outbound sales strategy. This is an excellent opportunity for a sales executive with a couple of … office-based role in Southampton. Due to the location of the office, it's essential you drive. Skills and experience required: 2+ years' experience within sales, business development or customer success role for tech focused company Passionate about delivering excellent customer service Strong written and verbal communication skills Proficient in CRM platforms - HubSpot Research tools - LinkedIN Sales More ❯

either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server … to use your initiative to solve the problem when you don’t know! Ideally, you might have experience including: Experience providing 1st line support in a Microsoft environment Previous customer service experience, even if this isn’t from an IT setting Experience with Office365, Active Directory and Exchange If you’re looking to kick start your career in More ❯

to achieve results in a fast-paced environment. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, product managers, marketers, customer service leads as well as external partners (inc. device manufacturers, brand & retailers). This role is a good fit for someone who is organized, thrives in a dynamic … in class Live TV experiences for our customers 4) Work with external bodies of TV standards certification to launch TV world wide. About the team We drive Fire TV customer experience (CX) by supporting Live TV software foundations globally. We own device customization and onboarding for new markets and regions required for building delightful Live TV experience BASIC QUALIFICATIONS More ❯

a very special thing and place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences. You'll join a collaborative, inclusive, growing team that is looking for ideas and energy … help shape your career. Your key responsibilities Here, you'll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform. As a Senior Consultant, you will work within a team to help clients achieve business results through More ❯

Technology is a global IT services leader dedicated to delivering excellence for our customers and colleagues. We operate in over 60+ countries, over 130 000 employees, and a wide customer base and have a track record of 60+ years of innovation. DXC Enterprise Applications help customers to develop, integrate, implement, manage, and modernise enterprise applications within their line of … Bank Accounting, Cost Centre Accounting, Product costing and Profit Centre Accounting. Experience in Treasury Management or Fiori an advantage. What you will be doing : - Working closely with our varied customer base utilising your knowledge and experience providing advice and support around FICO SAP configuration and business processes. Support and liaise closely with corresponding client teams to resolve issues, provide … solutions, and offer support to clients to meet contractual obligations. Deliver Great Customer Service - build effective working relationships with colleagues, as well as internal & external customers. Deliver Customer Change - working with our customers to: Gather and analyse requirements, define, validate, and design solutions. Translate requirements into estimates and functional specifications, working with appropriate teams to comprehensively detail More ❯

a very special thing and place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences. You'll join a collaborative, inclusive, growing team that is looking for ideas and energy … Responsibilities, Qualifications, Certifications - External Your key responsibilities Here, you'll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform. As a Manager, you will play a key role in helping clients achieve business results through the More ❯

quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients. What's the role? A key component of any fund's data is the classification of its investment strategy as stated by the fund manager. … are accounted for within our product design Continuous evaluation of the fit-for-purpose nature of fund classification models Outline strategic plans for development of current systems to meet customer needs, and maintain and evolve a business plan for Funds Classifications Establish relationships with a range of fund houses and market players to engage on the topic of classification … teams Desire to improve and further develop our products. We'd love to see: Master's degree or certification such as a CFA charter holder or CAIA Experience in customer service or client relationship management Experience leading a group of people to achieve a common goal Knowledge in information technology and statistical analysis or computer programming for example More ❯