Customer Service Jobs in the UK

2,051 to 2,075 of 3,289 Customer Service Jobs in the UK

Infrastructure Project Manager - Hybrid - Outside IR35

London, South East, England, United Kingdom
Hybrid / WFH Options
Lorien
Project Ability to lead and manage Technical Resources, operating in a matrix management structure Demonstrate examples of working in similar successful positions previously Demonstrate a very high level of customer service and stakeholder management expertise, ensuring Project Stakeholders are kept updated throughout the Project duration Demonstrate commercial awareness and the ability to negotiate with our supplier to ensure … they provide the best balance of quality, service and price Be an excellent communicator with the ability to delivery clear and concise updates to stakeholders, including senior stakeholders within our Business Desirable Experience: IT knowledge, previous experience of delivering projects involving the following technologies, although not essential, is advantageous for the role: Microsoft cloud-based technologies (e.g. M365, Azure More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Service Desk analyst

London, United Kingdom
Just IT Training Limited
weight:normal;font-style:normal;text-decoration: underline;} Onsite & Remote IT Support Technician Location: Central London Salary: £35,000 About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone … client servers (In house servers in place). You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed. Apply now to Just IT or email (url removed) and we will review your application. If you are suitable for the role, we will be More ❯
Employment Type: Permanent
Posted:

Infrastructure Project Manager - Hybrid - Outside IR35

London, United Kingdom
Hybrid / WFH Options
Lorien
Project Ability to lead and manage Technical Resources, operating in a matrix management structure Demonstrate examples of working in similar successful positions previously Demonstrate a very high level of customer service and stakeholder management expertise, ensuring Project Stakeholders are kept updated throughout the Project duration Demonstrate commercial awareness and the ability to negotiate with our supplier to ensure … they provide the best balance of quality, service and price Be an excellent communicator with the ability to delivery clear and concise updates to stakeholders, including senior stakeholders within our Business IT knowledge, previous experience of delivering projects involving the following technologies, although not essential, is advantageous for the role: Microsoft cloud-based technologies (e.g. M365, Azure, AWS) Email More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Solutions Manager - Samsung Ads

London, United Kingdom
Hybrid / WFH Options
Samsung Electronics
partnerships with clients Be a resource for sales, helping to advise on marketing strategies and to optimise campaigns, maximising the benefits of the Samsung Ads platform Provide outstanding client service throughout the sales and post sales process, responding quickly to requests and troubleshooting issues Manage each phase of every campaign efficiently and transparently keeping sales and the client updated … internal and external audiences Strong PowerPoint & Excel skills What does success look like? To succeed in this role, the candidate must have phenomenal attention to detail, love delivering fantastic customer service and enjoy working collaboratively. We are true team, always ready to step in and help out with time or knowledge. Hard work, humility and harmony sit at … the core of everything we do. The success of our business to date has been driven by our customer centric approach which is ultimately measured on campaign spend and repeat bookings. Much of this responsibility sits with the Client Solutions Manager, who should retain a key focus on driving revenue and retention. As a relatively new division of Samsung More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cloud Marketplace 2nd Line Support Analyst

Marlow, Buckinghamshire, United Kingdom
Softcat plc
on providing advanced technicalsupport for cloud-based systems and services As a Cloud Marketplace 2nd Line Support Analyst , you'll be responsible for: Respond to 2nd line support issueswithin customer Service Level Agreements (SLAs) Diagnose and resolve technical problemsrelated to cloud services, including issues with virtual machines, storage, and networking Monitor cloud systemsand proactively identify and resolve issues … Escalate unresolved issuesto 3rd Line Support or Cloud Service Providers Document all support activitiesand maintain a knowledge base of common issues and solutions Collaborate with cross-functional teamsto manage and deploy cloud solutions We'd love you to have Strong knowledge of cloud platforms(e.g., AWS, Azure, Google Cloud) Experience with C#, MVC including RESTful API development and consumption More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Network Engineer

Birmingham, West Midlands, West Midlands (County), United Kingdom
Akkodis
in public cloud). Ownership of process, documentation, and technical problems/issues (even when they are passed onto 3rd party suppliers for a final resolution). Working within Service Level Agreement (SLA) guidelines and responsible for making recommendations to change SLAs (if appropriate). Responsible for liaison with other members of the IT team to ensure that they … relevant issues. Manage calls and logging through the current Helpdesk/Knowledgebase System ensuring that all SLA, Training requirement, Hardware Analysis statistics are accurate. Effectively managing the Quality of Service of the network. Working on call 24 hours per day on a shared basis with other IT Engineers/Managers. Experience required: Proven experience working as a Network Engineer … and components VIP/SIP telephony systems (build, commission & support) Managing networks in cloud ITIL Methodology (of working to manage IT systems and services) Must have excellent stakeholder management, customer service and communication skills Contact: Please apply via the link or contact (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum benefits
Posted:

IT Engineer

Essex, United Kingdom
Reed Technology
issues and provide user training. Install, configure, and maintain PCs, printers, and network devices. Monitor and maintain IT hardware and software. Manage software licences. Liaise with vendors and external service providers. Collaborate with the Works Department on IT specifications. Participate in a call-out rota and work one Saturday morning a month. Perform ad-hoc duties as needed. Essential … Skills: Positive attitude and excellent customer service skills. Strong knowledge of Microsoft Windows (10). Experience with PC hardware configuration (MDT/WDS). Self-motivated and able to work independently and under pressure. Good communication skills and teamwork abilities. Desirable Skills: Knowledge of FreeBSD, GNU/Linux, and Apple Macs. Hardware repair and software troubleshooting skills. Additional More ❯
Employment Type: Contract
Rate: £20 - £25/hour
Posted:

Travel Product Support Specialist

London, United Kingdom
Duffel
great fit. What we're looking for in you Ability to learn and explain a technical product or concept Excellent English language and written communication skills Experience providing outstanding customer service for a technical product Experience supporting business customers in a B2B environment The ability to present yourself with professionalism, friendliness, and a willingness to assist Confidence to … speak with customer staff at every level - from Jr. Intern to CEO Natural curiosity and a problem-solver Familiarity with support tools such as Zendesk and Jira A plus: 1+ year experience in a customer support role in the travel industry What you'll be doing Gain an expert level understanding of Duffel's products and share your … questions that customers can answer themselves by creating and maintaining product support documentation Coordinate with Duffel tech team to raise support requests with travel suppliers as required to solve customer problems Influence Duffel's product roadmap by reporting common support themes and suggesting improvement ideas What you can expect from us We're dedicated to your personal growth. Our More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Engineer / On-site Support

West Sussex, South East, United Kingdom
Oscar Associates (UK) Limited
Field Engineer/On-Site Support - West Sussex | £32,000-£40,000 DOE | Travel Required We're looking for a proactive and customer-focused Field Engineer/On-Site Support Technician to join our growing team in West Sussex . If you're confident working independently, solving on-site IT issues, and providing hands-on support to a range … and infrastructure Diagnose and resolve hardware, software, and connectivity issues Assist with installations, upgrades, and deployment projects Maintain clear communication with clients and internal teams to ensure high-quality service Travel regularly across West Sussex and occasionally beyond, with expenses covered ? What We're Looking For: 2-4+ years of IT support experience, including field-based or on … site work Solid understanding of Windows OS, desktop/laptop hardware, printers, networking basics Strong troubleshooting skills and a methodical approach to diagnostics Great customer service and communication skills - professional and approachable Full UK driving license and flexibility to travel ?? What's on Offer: Salary: £32,000 - £40,000 , depending on experience Mileage & travel expenses paid 25 days More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Senior Project Manager

Horsell, Surrey, United Kingdom
Clinisys
Senior Project Manager will take the ownership of a portfolio of projects, delivering to Healthcare Customers within the UK in accordance with contracts and agreed budgets to satisfy the customer and business requirements. The role will focus on improving the efficiency and effectiveness through project management process and tool improvements. Responsibilities: Managing and delivering the allocated project portfolio Maintaining … risk and issue management Maintaining all project documents Providing status reports, identifying accomplishments, risks, issues, milestones against the baseline plan together with forecasts Holding and attending regular internal and customer led project meetings Communicating effectively with all stakeholders Motivating all members involved in the project to ensure it is completed on time, to the specified budget, quality, and performance … criteria Coordinating the delivery of software developments as necessary Arranging delivery of projects in accordance with the contractual requirements. Ensuring contract acceptance and sign off by the customer Accepting the hand over from the sales team to commence project initiation and delivering project hand over to the support team Coordinating activities between Clinisys and third parties as required within More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Consultant

London, United Kingdom
Hybrid / WFH Options
With Intelligence Ltd
with the ability to troubleshoot technical issues and provide effective solutions. Excellent communication skills, both written and verbal, with the ability to interact with clients in a professional and customer-focused manner. Attention to detail and the ability to manage multiple client requests simultaneously. A proactive and self-motivated attitude, with the ability to work independently and as part … of a team. A passion for delivering exceptional customer service and building strong client relationships. 24 days annual leave rising to 29 days Enhanced parental leave Medicash (Health Cash Plans) Wellness Days Flexible Fridays (Opportunity to finish early) Birthday day off Employee assistance programme Travel loan scheme Charity days Breakfast provided Social events throughout the year Hybrid Working More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Support Consultant (FTC)

London, United Kingdom
Hybrid / WFH Options
With Intelligence Ltd
with the ability to troubleshoot technical issues and provide effective solutions. Excellent communication skills, both written and verbal, with the ability to interact with clients in a professional and customer-focused manner. Attention to detail and the ability to manage multiple client requests simultaneously. A proactive and self-motivated attitude, with the ability to work independently and as part … of a team. A passion for delivering exceptional customer service and building strong client relationships. 24 days annual leave rising to 29 days Enhanced parental leave Medicash (Health Cash Plans) Wellness Days Flexible Fridays (Opportunity to finish early) Birthday day off Employee assistance programme Travel loan scheme Charity days Breakfast provided Social events throughout the year Hybrid Working More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

NOC Engineer - Telecommunications

Lancashire, United Kingdom
Hamilton Barnes Associates Limited
range of advanced technologies and broadband services, the company supplies and installs all necessary equipment at no cost to the park, along with free maintenance and a help desk service for all customers. The company is in search of a NOC engineer to join the growing team! If you would like to learn more about this opportunity, feel free … to reach out and apply today! Responsibilities: Provide technical support via phone, email, and other channels, resolving and escalating customer issues as needed. Engage with a wide range of technologies, including broadband, Wi-Fi, and FTTP solutions. Collaborate closely with customers, ensuring their needs are met and issues are resolved efficiently. Contribute to our evolving mesh gigabit access projects … cutting-edge connectivity solutions. Required Skills & Experience: An understanding of RF - Spectrum, Frequency, Interference etc., as well as basic IP addressing, Log file understanding. A passion for delivering exceptional customer experiences. Eagerness to engage with various technologies and contribute to a multifaceted team. Benefits: Engage in regular training sessions and events to enhance your technical and customer service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Executive

London, United Kingdom
Samba TV, Inc
in-person presentations and discussions Collaborate with internal teams, including account management and programmatic consultants to deliver proposals that exceed advertiser and agency marketing objectives and expectations Deliver exceptional customer service and insight led learnings that will ensure you deepen relationships and keep your customers coming back for more! Develop and maintain relationships at all personnel levels within … Demonstrated ability to perform against quota and excel in a highly competitive market Bachelor's degree A thirst for learning and a desire to continually improve yourself as a customer-facing sales professional Hunger to succeed and a desire to work hard to achieve both personal and professional goals Proven sales success with a minimum of 2+ years total … experience in advertising, digital media, mobile or internet technology sales Demonstrated strategic, consultative and analytical sales approach with a focus on building partnerships with clients Customer-focused leadership with excellent communication, networking and negotiation skills Willingness to travel to outside markets if required Knowledge of the TV/online/mobile advertising industry and data a plus Willingness to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Field Technician

Glasgow, City of Glasgow, United Kingdom
Focus Resourcing
Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Glasgow/Motherwell area, and will attend customer sites in the region to diagnose … additional overtime which will take your salary higher. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension. What You'll Do: Visit customer sites to diagnose & resolve EPOS, network, and business system issues Capture photographic evidence and … compile clear, actionable reports Coordinate fixes - liaise with management, IT providers & third parties Mediate IT solutions between franchisees, service desks, and IT contractors Ensure accurate stock tracking & report completion for smooth operations Keep stakeholders informed & updated at all times What we're looking for: Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems Excellent Customer More ❯
Employment Type: Permanent
Salary: £24200 - £26300/annum excellent benefits + career progress
Posted:

IT Field Technician

Glasgow, Lanarkshire, Scotland, United Kingdom
Focus Resourcing Group
Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Glasgow/Motherwell area, and will attend customer sites in the region to diagnose … additional overtime which will take your salary higher. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension. What You'll Do: Visit customer sites to diagnose & resolve EPOS, network, and business system issues Capture photographic evidence and … compile clear, actionable reports Coordinate fixes - liaise with management, IT providers & third parties Mediate IT solutions between franchisees, service desks, and IT contractors Ensure accurate stock tracking & report completion for smooth operations Keep stakeholders informed & updated at all times What we're looking for: Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems Excellent Customer More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

IT Field Technician

Kirkcaldy, Fife, Scotland, United Kingdom
Focus Resourcing Group
Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Falkirk/Dundee area, and will attend customer sites in the region to diagnose … additional overtime which will take your salary higher. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension. What You'll Do: Visit customer sites to diagnose & resolve EPOS, network, and business system issues Capture photographic evidence and … compile clear, actionable reports Coordinate fixes - liaise with management, IT providers & third parties Mediate IT solutions between franchisees, service desks, and IT contractors Ensure accurate stock tracking & report completion for smooth operations Keep stakeholders informed & updated at all times What we're looking for: Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems Excellent Customer More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

IT Field Technician

Gloucester, Gloucestershire, South West, United Kingdom
Focus Resourcing Group
Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Gloucester, Oxford, Worcester area, and will attend customer sites in the region to diagnose … additional overtime which will take your salary higher. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension. What You'll Do: Visit customer sites to diagnose & resolve EPOS, network, and business system issues Capture photographic evidence and … compile clear, actionable reports Coordinate fixes - liaise with management, IT providers & third parties Mediate IT solutions between franchisees, service desks, and IT contractors Ensure accurate stock tracking & report completion for smooth operations Keep stakeholders informed & updated at all times What we're looking for: Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems Excellent Customer More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Experience Coordinator

London, United Kingdom
Hybrid / WFH Options
BrainStation
with industry experts Participate in the tech community and build the BrainStation brand beyond the campus Requirements Bachelor's degree or equivalent experience 1-3 years experience in a customer or client-facing role Strong attention to detail Thrives in a fast-paced environment Willing to try new things and pivot as needed Professional verbal and written communication skills … including public speaking experience A dedication to providing the best customer service and experience Willingness to help out where needed in all facets of the organisation A passion for learning new skills Perks and Benefits Comprehensive Health & Wellness Benefits Package Retirement Planning New Device Allowance Socials, Outings & Retreats Culture of Learning & Development Flexible Working Hours Work from Home More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field IT Support Technician

Nottingham, Nottinghamshire, United Kingdom
Syntax Consultancy Ltd
long-standing reputation in the retail supply sector. Benefits: comprehensive training, 23 days’ holiday + bank holidays, profit-related pay, pension and life insurance, a 24/7 GP service for you and your family, staff discounts, cycle-to-work scheme, sick pay, and more! Key skills and experience: Monitor and log all IT support calls using the ticketing … system Provide 1st line technical support , including onsite and store visits Excellent customer service, taking ownership of support issues through to resolution Escalate complex issues to appropriate team members or suppliers. Install, configure, and deploy hardware (user and operational) per company procedures. Maintain monthly infrastructure maintenance and generate trend reports on support issues. You’ll be required to More ❯
Employment Type: Permanent
Posted:

Junior Account Executive

Andover, Hampshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
Posted:

Junior Account Executive

Plymouth, Devon, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £35,000 - £50,000 per annum
Posted:

Junior Account Executive

Edinburgh, Midlothian, Scotland, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £25,000 - £27,000 per annum
Posted:

Junior Account Executive

City of London, London, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £32k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £32,000 - £45,000 per annum
Posted:

Junior Account Executive

Basildon, Essex, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £28,000 - £38,000 per annum
Posted:
Customer Service
10th Percentile
£23,504
25th Percentile
£25,087
Median
£28,900
75th Percentile
£37,500
90th Percentile
£55,000