226 to 250 of 2,792 Customer Service Jobs in the UK

Kent Hours: Monday–Friday, 9:00am–5:30pm Working arrangement: Office-based About the Role We are looking for a highly organised, proactive and customer-focused Sales & Office Administrator to join an established IT Managed Service Provider (MSP) based in Bromley. This is a varied role combining office … management, sales administration, customer service and renewals, working closely with the Sales Manager and wider teams to ensure the smooth running of the office and provide an excellent customer experience. Key Responsibilities Office Management Oversee the day-to-day running of the Bromley head office and support ...

Technical Service Desk Controller Location: London (Hybrid) Salary: £38,000 Reports to: Head of Services Join Veritas Veritas is a fast-growing technology partner delivering Managed IT Services, Print & Document Solutions, Communications & Connectivity, Cyber Security and Business Automation to organisations across the UK. We're looking for an experienced … Technical Service Desk Controller to become the operational hub of our Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service. Working alongside the Head of Services ...

Customer Sales Success Executive Salary: 35,000 basic + uncapped monthly commission ( 1,000- 3,000+ per month) Location: The Boatshed, Exchange Quay, Salford Quays Hours: Monday to Friday, 9:00am - 5:00pm (No evenings or weekends) Join a team that partners with one of the UK's fastest … growing business rewards platforms. Our client are expanding rapidly and are looking for enthusiastic, professional Customer Success Executives to deliver an exceptional experience to every client. If you're passionate about customer service, confident on the telephone and enjoy building relationships, we'd love to hear from ...

influence stakeholders at all levels and provide confident and credible project leadership, being clear about progress and accountability.The team provides a second-line support service in their field of specialism within Information Services, underpinned by ITIL and Customer Service Excellence standards.Description of DutiesEffectively lead and project manage … change managementExperience of effective leadership and coordination of staffing resourcesExperience of managing and reporting on budgetsSkills & Attributes Strategic thinker with excellent problem-solving skillsA customer-oriented approach to service design, delivery and evaluationExcellent interpersonal, negotiation and advocacy skillsHighly organised approach to managing services and workload, with the ability ...

Customer Operations Manager (Heat Networks) 12-month Contract London (Hybrid) Inside IR35 ASAP Start We're hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites-ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/offboarding, complaints and service interruptions. What you'll be doing Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management Manage and performance-monitor external service partners/contact centre providers against ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

About the Role As Principal Product Marketing Manager for Sprinklr Service, you will be the strategic owner of one of Sprinklr's most critical and fastest‐growing business lines. Reporting to the VP of Product Marketing and embedded within the Product Marketing Center of Excellence (CoE), you will define … Sprinklr Service is positioned, differentiated, and brought to market globally. What You'll Do Strategic Positioning & Market Leadership: Define and own the global positioning and messaging architecture for Sprinklr Service, articulating a differentiated "Platform + AI" narrative that resonates with Contact Center and Customer Service leaders ...

summary The Customer Service Centre and Switchboard Team Leader will provide a comprehensive, high quality service to patients, staff and members of the public on behalf of the Trust. Acting as the first point of contact for frontline staff, the Team leader will oversee … management of the customer service and switchboard teams ensuring the effective delivery of services. Main duties of the job As a subject matter expert on switchboard and helpdesk processes, the Team Leader will manage daily staff rosters to ensure appropriate coverage and maintain service efficiency. They will ...

recent Series A investment, we are entering an exciting phase of growth across the UK and internationally. We’re looking for a commercially-minded, customer-obsessed Head of Customer Success to build and lead our Customer Success function from the ground up. Reporting to the Chief Technology … Officer, you will own the entire post-sale customer journey, ensuring every venue partner successfully launches, adopts and grows with BillyQ. You’ll be responsible for maximising partner satisfaction, driving product adoption, increasing revenue per installation and delivering industry-leading retention. This is a rare opportunity to establish ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed ...

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.Director of Global Ecommerce Operations- Leeds, EnglandAt Farnell, ecommerce is at the heart of how we serve customers across the globe. As our Director of Global … overseeing 48 localized ecommerce websites, multiple e-procurement platforms, and a globally distributed operations team, you will lead the operational strategy that underpins customer experience, revenue continuity, and digital transformation. Working at the intersection of technology, operations, program governance, vendor management, and customer experience, you will drive operational ...

team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms. We are looking to recruit … Customer Service driven Logistics Agent for our site in Neath. Responsibilities: Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport. Contribute to a safety-first operation and drive towards an incident free workplace. Proactive approach to Health & Safety Management by undertaking site daily ...

Customer Service Location: Bangor Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 07/09/2026 Hours: 25hrs per week Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the training period. Training hours … have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence. As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them ...

shares. Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. Key Responsibilities: 1. Customer service and value proposition Develop value propositions for the SMEI and other employer products and services to help employers understand and improve social … mobility in the workplace Create and develop assets and activities to market the Employer Programme to employers across a range of platforms Define the customer journey for the SMEI and ensure seamless customer experience, with clear and proactive communication and relevant content and resources Actively manage and steward ...

First Line IT Service Desk Analyst Waterlooville Permanent Full Time Hybrid 28,000 Role Overview Provide first-line technical support to users by resolving IT incidents and service requests, delivering excellent customer service, and ensuring issues are managed efficiently from initial contact through to resolution … escalation. Key Responsibilities Act as the first point of contact for IT support, providing professional and customer-focused assistance. Log, prioritise, troubleshoot and resolve first-line incidents and service requests. Maintain accurate records within the IT service management system and keep users informed throughout the support process. ...

clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients … necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies ...

Service Desk Administrator Location: DA13 Kent Salary: £28,000 - £30,000 per annum (dependent on experience) Hours: Monday to Thursday: 9:00am - 5:00pm Friday: 9:00am - 4:00pm (37.5 hours per week) About the Company We are a growing building services and maintenance company specialising in the design … quality engineering solutions from initial design through to ongoing maintenance and support. Due to continued growth, we are looking for a highly organised and customer-focused Service Desk Administrator to join our operations team. The Role As the Service Desk Administrator, you will be the first point ...

some of the world's leading advertisers maximize value from Smartly's AI-powered advertising platform. This role sits at the intersection of Sales, Customer Success, and Product, combining solution consulting, onboarding, enablement, and technical advisory support throughout the customer lifecycle.You will partner closely with Global Strategic Partners … Customer Success Managers to understand customer needs, design solutions, guide adoption, and help customers achieve measurable business outcomes. Your ability to connect technical capabilities with customer goals will be critical to both new business success and long-term customer growth.What You Will DoPartner with Global Strategic ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS As part of Apogee's Managed Print Service, the Onsite Service Assistant plays a key role in delivering an outstanding … client. Based on site at a prestigious corporate location, you will act as the face of Apogee, providing a visible, professional, and customer-focused service to employees and visitors. This is a highly client-facing position where building positive relationships, communicating effectively, and providing responsive support are just ...

Title: Customer Support Engineer Location: Whitney Salary: £30,000 - £33,000 Hours: 8am-4:40pm Mon – Thurs/8am-1pm Fri Role Purpose The Customer Support Engineer provides technical support to customers and assists with service activities throughout the product lifecycle. The role supports customers with troubleshooting … repairs and technical enquiries while working closely with Engineering, Manufacturing, Test and Service teams to deliver excellent customer service. The successful candidate will develop a strong product understanding and contribute to improving customer satisfaction by providing timely technical assistance and maintaining accurate service records. Key Responsibilities ...

p.a Holidays : 25 days’ annual leave plus public holidays. Your annual leave entitlement increases by one additional day for each completed year of service, up to a maximum of 30 days. Benefits: Investment in your learning through Toro-funded training and professional development. Generous 5% employer pension contribution. Health … work on varied and meaningful projects across a diverse client base. Starting: ASAP About the Role Toro is looking for a technically capable Service Delivery Analyst to join our growing Managed Services team. This role is ideal for someone who enjoys solving technical problems, providing excellent customer service ...

Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development of the organisations … Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers. Context of Role: IT Services underpin the operation ...

London (Hybrid) Full-Time | Flexible Start Date Via is supporting a global technology company to recruit a Business Support Agent to join its growing customer support team. This is a fantastic opportunity for someone with experience in customer support, SaaS, account support or service-focused roles … helping customers get the most value from digital products. You'll support businesses and users across multiple channels, working closely with teams including Sales, Customer Success and Product to deliver an exceptional customer experience. The Role As a Business Support Agent, you'll be a key point ...

remote) Contract: Initial 6-Month Contract with the opportunity to become Permanent Start: ASAP The Opportunity We are currently looking for a proactive and customer-focused 1st Line Support Analyst to join a busy IT support team based in Birmingham. This is an excellent opportunity to join an organisation … support requests, providing high-quality technical assistance to end users across a Microsoft-based environment. This role would suit someone with a solid Service Desk background who enjoys troubleshooting, delivering excellent customer service, and developing their technical skills. Key Responsibilities Act as the first point of contact ...

customers and businesses. Our digital services and technology platforms enable the effective collection of revenues that fund public services across the UK.As a Service Manager, you will play a key role in ensuring that digital services remain secure, resilient, user-focused and aligned to business objectives. You will work … across multidisciplinary teams and suppliers to support and improve live services, helping ensure they meet customer needs and performance expectationsJob descriptionThis is an exciting opportunity to join HMRC CDIO Business Tax as a Service Manager, responsible for the live operation, performance, and continuous improvement of digital services.Working ...