Customer Service Jobs in the UK

226 to 250 of 3,057 Customer Service Jobs in the UK

Scanning Specialist

Pitstone, Bedfordshire, United Kingdom
Ricoh
and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To deliver an efficient and responsive print and scanning service to the customer, to meet agreed SLA s and customer satisfaction Accurately capture and record data in line with client expectations Help solve operational problems quickly and … efficiently to ensure the most efficient service is provided. Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached … job profile, specific to site requirements to meet the business needs and client expectations. To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI s. Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Mail and Print Room Specialist

City, London, United Kingdom
Ricoh
and profitable. Find out more about Ricoh Today What you will be doing Scanning, sorting mail, printing documents, and organising couriers. To deliver an efficient and responsive business process service to the customer, to meet agreed SLA s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. … Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business … needs and client expectations. To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI s. Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines. You will ideally have IT literate Team oriented More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Mail and Print Room Specialist

EC2V, Cheap, Greater London, United Kingdom
Ricoh
and profitable. Find out more about Ricoh Today What you will be doing Scanning, sorting mail, printing documents, and organising couriers. To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. … Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business … needs and client expectations. To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s. Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines. You will ideally have IT literate Team oriented More ❯
Employment Type: Permanent
Posted:

Data Analyst, Financial Strategy and Customer Operations

Lutterworth, England, United Kingdom
Hybrid / WFH Options
Iron Mountain
THE OPPORTUNITY Title: Data Analyst, Financial Strategy and Customer Operations Location: Midlands, UK (with occasional UK and European travel requirements) At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We … pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce … hear about YOU. Job summary: Iron Mountain is seeking a highly analytical and detail-oriented Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will provide critical support for our expanding logistics, financial, and customer operations. In this role, you will work cross-functionally with supply chain, finance, and customer More ❯
Posted:

IT Support Assistant

Doncaster, South Yorkshire, England, United Kingdom
UBT
in supporting users across various departments while contributing to the ongoing development of the IT function. The Role You will support all areas of the business — including Sales, Marketing, Customer Service, Finance, and Warehouse — ensuring users can operate effectively. This is a hands-on and varied position that combines helpdesk support, system administration, and light technical project work. … using tools such as PowerBI and SQL Help onboard external partners to document automation platforms Supporting users with Microsoft 365 application (Outlook, OneDrive, SharePoint, Teams etc), Azure, Dynamics 365 (Customer Service), Sage200, SageCRM, Smartsheet Assisting with testing and deploying changes on the company websites Data management in internal systems such as SharePoint Requirements Strong working knowledge of Microsoft … Outlook, SharePoint, Teams, OneDrive, etc.) Familiarity with Azure, Dynamics 365 (Customer Service), and Sage 200/Sage CRM Experience supporting a business of around 50+ users across multiple departments Comfortable with remote helpdesk support and using various platforms Basic understanding of SQL and experience creating reports in PowerBI or PanIntelligence Proactive in supporting cyber security best practices Experience More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Help Desk Support Engineer

London, United Kingdom
Zopa Bank Limited
laptops - they empower our people to do their best work every day. As our new Workplace Support Engineer, you'll bring an enthusiasm for technology and a passion for customer service to a tight-knit, high-impact team that supports over 500 Zopians across multiple sites. Whether it's onboarding a new starter, resolving a critical tech issue … ll be based in our London office at least 4 days per week , working directly with Zopians to keep our tech running seamlessly. A day in the life: Using customer service and technical skills to provide an outstanding level of support to our colleagues in-person and remotely Ensuring your tickets are triaged, SLAs are hit, and users … at Zopa Ensure the workplace tech area is always ready for action - clean, organised, and fully operational. About You: Experience in working in a corporate IT/Helpdesk environment Customer-first communication - you adapt your style based on who you're helping Comfortable with prioritising issues based on their impact and urgency. Proficiency with ITSM tools like Jira, ServiceNow More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Analyst, Desktop Support

London, United Kingdom
WeAreTechWomen
and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. We are seeking a proactive and customer-focused Desktop Support Analyst to join our on-site support team. The ideal candidate will have expertise in Windows 10 and Windows 11 , along with hands-on experience supporting … devices such as corporate mobile phones, iPads , and other IT peripherals. This role requires a strong passion for delivering high-quality user experiences , along with the ability to lead customer-focused initiatives and adapt to new technologies. You will provide deskside support and ensure end users receive timely, efficient, and empathetic service. You will be instrumental in ensuring smooth … devices including corporate mobile phones , iPads , laptops, and other peripherals. Perform desk-side visits to resolve more complex or high-touch support requests and ensure the highest levels of customer satisfaction. Log, track, and resolve incidents and service requests using the service management platform (e.g., ServiceNow), ensuring a timely response to all requests. Provide troubleshooting support for More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Support Coordinator - UKRAINIAN SPEAKING

Solihull, West Midlands, England, United Kingdom
Hybrid / WFH Options
Office Angels
Are you capable of delivering first class customer service? Do you want to be part of a team that acknowledges your hard work and wants you to succeed? Have you answered yes to the above? This could be the next step that you have been waiting for so keep reading... JOB TITLE: Ukrainian Speaking Customer Service … who have seen year after year growth, so much so they are expanding the team once again creating this exciting role. You will be joining an exhilarating team providing customer service that is second to none! Offering an amazing benefits package, hybrid working, pension, free parking and 25 days holiday (plus bank holidays). APPLY TODAY! The day … and set up of new customers · Support clients with VAT and Accounts queries alongside more general requests · Liaising with technical department regarding system and technical queries · Accurately recording all customer communications, interactions, comments, and complaints in the CRM system We'd love to speak to candidates who: · Fluent in Ukrainian and English (spoken and written). · Enjoy speaking with More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Client Support Coordinator - POLISH SPEAKING

Solihull, West Midlands, England, United Kingdom
Hybrid / WFH Options
Office Angels
Are you capable of delivering first class customer service? Do you want to be part of a team that acknowledges your hard work and wants you to succeed? Have you answered yes to the above? This could be the next step that you have been waiting for so keep reading... JOB TITLE: Polish Speaking Customer Service … who have seen year after year growth, so much so they are expanding the team once again creating this exciting role. You will be joining an exhilarating team providing customer service that is second to none! Offering an amazing benefits package, hybrid working, pension, free parking and 25 days holiday (plus bank holidays). APPLY TODAY! The day … and set up of new customers · Support clients with VAT and Accounts queries alongside more general requests · Liaising with technical department regarding system and technical queries · Accurately recording all customer communications, interactions, comments, and complaints in the CRM system We'd love to speak to candidates who: · Fluent in Polish and English (spoken and written). · Enjoy speaking with More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Service Delivery Manager

United Kingdom
Fidelity International
days left to apply) job requisition id J59044 About the Opportunity Job Type: PermanentApplication Deadline: 30 September 2025 About the Opportunity Job Type: PermanentApplication Deadline: 30 September 2025 Title Service Delivery Manager Department Enterprise Infrastructure Services Location TBC Reports To TBD Level 6 We're proud to have been helping our clients build better financial futures for over … if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. About your team The Enterprise Service Management team is part of Enterprise Infrastructure and provides vital management of services delivered across the organization. The IT Service Delivery Manager is a strategic professional responsible for … and regulatory compliant services are delivered to our internal customers. Responsibilities include: Establish and maintain strong relationships with internal clients, serving as the primary point of contact for all service-related matters Oversee the delivery process, understanding existing and new requirements and ensuring services are delivered on time and to the required standard Communicate effectively with internal and external More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Hammersmith - London

London, United Kingdom
Chopstix
with Chopstix - Where Flavour Meets Fun! Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! WHO ARE WE? Chopstix is not just a restaurant; we're a movement … thrive on taking risks and pushing boundaries. WHAT DO WE WANT? As an Assistant Manager, you'll be the heartbeat of our team, fostering a culture of enthusiasm, exceptional service, and the desire to succeed. Are you a leader who thrives in the driver's seat? A motivator? An inspirer? Join us and lead the way with full throttle … in Advance Bonus/Incentive Schemes 45 Hour contract Refer A Friend Scheme CAN YOU? Infuse fun into the workplace? Recognize and nurture potential within your team? Deliver exceptional customer service every time? SKILLS & EXPERIENCE Experience building and leading a team Vast experience in customer service Commercial acumen Thrive under pressure - adaptability is a must! Results More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Security Officer (36hrs) - StarCity, Nechells, Birmingham Operations StarCity

Birmingham, Staffordshire, United Kingdom
Savills Company
Birmingham, we are Loud and Proud about our vision to be Diverse, Vibrant, Stand Out and Creative in a Fun environment. We proud to show we offer the greatest customer experience with high level energy and interaction, passionate that we have fun whilst at work. No two days will be the same with, you will be a part of … making a difference within our local communities with your sparkling can do attitude and a passion to be a cut above the rest. If you too can offer, Fabulous Customer service, Creative flare, Passion to communicate and Proud to be a part of change, then we are the team for you. Purpose of the Role To provide a … safe, clean, and welcoming environment for our guests, staff, and contractors Customer service experience to our customers To ensure full compliance with Health & Safety Policy for the centre Supporting the centres Operation with adhering to the company process and procedures Completing site patrols in line with the centre's strategy Assisting with site incidents Key Responsibilities Reports to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Process Analyst - Supply Chain

Maidenhead, Berkshire, England, United Kingdom
Techtronic Industries - Europe HQ
our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth. ABOUT THE DEPARTMENT: Business Process is a central department at TTI EMEA and we drive … and plan strategic changes and projects. KEY RESPONSIBILITIES: You will be part of the Supply Chain Business Analyst team, reporting to our Lead Business Analyst for Supply Chain, Logistics, Customer Service & Aftersales team. Project support You will be working on a key strategic project. This would include activities such as: Capturing requirements and document processes (as-is and … change Support assessment of proposed technical solution & its suitability against user requirements Coordinate user acceptance testing effort Keep track of all the change requests in the supply chain and customer service areas & communicate with key users WHAT YOU’LL NEED: At least 5 years of proven experience as a senior business analyst/project manager working in the More ❯
Employment Type: Temporary
Salary: Competitive salary
Posted:

Service Desk Analyst

Milton Keynes, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
MHA
IT Service Analyst Milton Keynes – hybrid working is offered where operationally feasible Competitive salary , negotiable depending on your experience and expertise benefits Core Support hours are between 8am and 6pm on weekdays. Some additional on call rota support will be required. Are you ready to bring your IT and customer service expertise to a role where your … commitment to nurturing talent and ensuring every individual feels valued and supported. Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and communications Experience working within an IT Managed Service environment A good general knowledge … of end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis A broad understanding of technology and a good level of awareness of technical concepts Excellent knowledge of Microsoft products Any experience supporting business applications would be More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Other Available Positions

London, United Kingdom
FluidOne
am-5.30 pm, Fridays 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for May 2025. Underlying its services is FluidOne's national fibre network … the UK. FluidOne supports the needs of 2400 customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Dynamics 365 Administrator

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
SF Recruitment (Tech)
Dynamics 365 Administrator with an extensive background in d365 module development and administration (ideally customer service & sales) is sought by a data & digital innovation company based near Birmingham (3 days a week on site). With a 30-year history of delivering end to end digital solutions for a national client base this individual will form part of … closely with internal stakeholders to drive change. - Proven experience as a Dynamics 365 (CE/CRM) Administrator with hands on module development and administration skills (ideally with sales or customer service module experience) - Strong understanding of Dynamics 365 configuration, workflows, and security models. - Experience working with senior stakeholders to deliver on functional requirements across the Dynamics estate - Knowledge … Administrator and like the sound of joining a high growth, dynamic business that with excellent progression opportunities then please click apply now to be considered. Dyanmics365 Administrator D365, customer service, power platform, sales, config, MB More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Salesforce Business Analyst

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Simkiss Guy
play a key role in driving commercial success through the smart configuration and optimisation of Salesforce and other core business systems. Youll work across multiple European markets to improve customer service workflows, sales pipeline visibility, and reporting accuracy helping the business scale more effectively. Youll be responsible for analysing current business processes and identifying opportunities to improve system … use, automation, and data integrity. Working closely with regional sales, customer service, IT, and senior stakeholders, you will gather and document business requirements and deliver best-practice Salesforce configurations and reporting dashboards to enhance team performance and decision-making. In this pivotal role, you will lead and support key CRM projects, including platform enhancements, third-party integrations, and … on experience with Salesforce configuration, workflows, and reporting tools. A solid understanding of business process improvement, sales operations and CRM strategy. The ability to work cross-functionally across sales, customer service, and IT teams. Experience in analysing operational data and producing actionable insights. Confidence leading Salesforce system enhancements, training users, and managing integrations. Proficiency in tools such as More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Test Centre Associate - Uxbridge

Uxbridge, Middlesex, United Kingdom
80 Reed in Partnership Ltd
people from all backgrounds and circumstances to change their lives for the better. Pay Range £13.85 per hour Job Description Test Centre Associate Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day? Then consider the position of Test Centre Associate - Uxbridge at Reed … the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures. Your day-to-day responsibilities will include: Providing a high level of customer service Checking candidates ID documents and booking them in on the system Ensuring the integrity and security of tests are maintained Supervision and invigilation of tests Explaining the … this role, we are looking for someone with: A full UK driving licence (although driving will not be required for all locations) Significant demonstrable experience in providing high-quality customer service Excellent attention to detail and accuracy The ability to work under pressure to short timescales and multitasking to complete a variety of competing activities Experience in working More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Analyst

Midlands, United Kingdom
Hybrid / WFH Options
Iron Mountain
story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Data Analyst, Financial Strategy and Customer Operations Location: Midlands, UK (withoccasionalUKandEuropeantravelrequirements) At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world … passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you'll bring your expertise and creativity to a workplace that … hear about YOU. Job summary: Iron Mountain is seeking a highly analytical and detail-oriented Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will provide critical support for our expanding logistics, financial, and customer operations. In this role, you will work cross-functionally with supply chain, finance, and customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Analyst

Lutterworth, Leicestershire, United Kingdom
Hybrid / WFH Options
Iron Mountain
story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Data Analyst, Financial Strategy and Customer Operations Location: Midlands, UK (withoccasionalUKandEuropeantravelrequirements) At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world … passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you'll bring your expertise and creativity to a workplace that … hear about YOU. Job summary: Iron Mountain is seeking a highly analytical and detail-oriented Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will provide critical support for our expanding logistics, financial, and customer operations. In this role, you will work cross-functionally with supply chain, finance, and customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

D365 CE Consultant

Winchester, England, United Kingdom
Shaw Daniels Solutions
D365 CE Consultant Location: Winchester/Remote Job Summary Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of customer relationship management (CRM) processes and best practices. You … will work closely with stakeholders to translate business requirements into technical solutions that drive operational efficiency and enhance customer experience. Key Responsibilities Work with clients to gather and analyse business requirements and translate them into D365 CE solutions Configure and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules Develop and implement … and make recommendations on improvements and best practices Required Qualifications Proven experience implementing and supporting Microsoft Dynamics 365 CE/CRM solutions Strong knowledge of D365 CE modules: Sales, Customer Service, Marketing, Field Service Experience with Power Platform (Power Apps, Power Automate, Power BI) Understanding of Dynamics 365 security model, data model, and integration capabilities Proficiency in More ❯
Posted:

Customer Support Administrator

London, United Kingdom
Office Angels
Customer Support Administrator - Join a Growing Tech Business Location: Chelsea Harbour, London SW10 Salary: From £30,000 (plus private healthcare, pension & lunch provided) Hours: Mon-Thurs 8:30am-5:30pm Fri 8:30am-2:00pm Type: Full-Time Office-Based About the Company A well-established and expanding international technology business is looking for a Customer Support Administrator … the UK, Europe, and the US. You'll be working alongside a small, dynamic team across Operations, Finance, and Marketing in a role that's central to delivering exceptional customer support. The Opportunity This is an exciting opportunity for a motivated and organised individual with a passion for customer service. You'll be the first point of contact … for service requests and play a key role in coordinating support, installations, and repairs across the UK. If you're looking to grow your career in a fast-paced, innovative environment, this role offers strong development potential. Key Responsibilities Answer customer service calls and carry out initial diagnostics/problem-solving Provide regular updates and build positive More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Support Administrator

South West London, London, United Kingdom
Office Angels
Customer Support Administrator - Join a Growing Tech Business Location: Chelsea Harbour, London SW10 Salary: From £30,000 (plus private healthcare, pension & lunch provided) Hours: Mon-Thurs 8:30am-5:30pm | Fri 8:30am-2:00pm Type: Full-Time | Office-Based About the Company A well-established and expanding international technology business is looking for a Customer Support Administrator … the UK, Europe, and the US. You'll be working alongside a small, dynamic team across Operations, Finance, and Marketing in a role that's central to delivering exceptional customer support. The Opportunity This is an exciting opportunity for a motivated and organised individual with a passion for customer service. You'll be the first point of contact … for service requests and play a key role in coordinating support, installations, and repairs across the UK. If you're looking to grow your career in a fast-paced, innovative environment, this role offers strong development potential. Key Responsibilities Answer customer service calls and carry out initial diagnostics/problem-solving Provide regular updates and build positive More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:

Service Desk Engineer (End User Support)

Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Cybit
Job Title: Service Desk Engineer (End User Support) - entry level role offering progression Hours : 37.5 hours a week Monday to Friday. Location : Based from our Newcastle office at the Cobalt Business Park Salary: Up to £25,000 per annum depending on skills and experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals dedicated to … Cybit is the place for you. Together, we will create a safer, more resilient future for everyone. What you'll do: Working within the End User Support team, the Service Desk Engineer provides technical support and maintenance to all supported IT business users, systems, hardware, and applications. Whilst providing expert technical support, the Service Desk Engineer will ensure … incidents and requests are resolved in an efficient and professional manner in line with service level commitments. This role offers a fantastic technical and service led career path. We're looking for someone with Previous customer service experience; with a passion for providing an excellent customer experience. Passionate about technology; basic knowledge of Windows operating More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Service Desk Analyst

Leicester, Leicestershire, England, United Kingdom
Topps Tiles
There’s plenty about Topps Group that might surprise you. Like the scale of our Head Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you … expect anything less from an ambitious, dynamic, market-leading, multi-million pound retail business? The Role We currently have an exciting opportunity for an IT Service Analyst to join our IT Service Desk Team based at our Head Office in Grove Park, Leicester. Reporting to the IT Service Desk Manager, you will utilise your IT skills to … deliver world class service to internal stakeholders. The successful candidate will work in a dynamic, hardworking 8-person team to support the company’s IT services. Responsibilities include: Ensure that issues that need to be escalated are done so using the set escalation process with clear and concise information on the nature of the issue Support the business ERP More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:
Customer Service
10th Percentile
£23,504
25th Percentile
£25,087
Median
£28,000
75th Percentile
£36,263
90th Percentile
£53,250