226 to 250 of 1,099 Customer Service Jobs in the UK

Shift rota: 08:00 – 16:00 09:00 – 17:00 10:00 – 18:00 Role Overview We are seeking a customer-focused Tech Bar Support Engineer to provide onsite desktop support services within a busy enterprise environment. The successful candidate will work from a dedicated Tech Bar, supporting … troubleshooting. This role focuses on providing Level 2 desktop support for hardware, software, network, and user account-related issues while delivering an excellent customer experience. Key Responsibilities Provide face-to-face technical support through the Tech Bar appointment service. Troubleshoot and resolve 1st, 1.5, and 2nd line desktop support ...

Professional Services Technician Salary: £2 8 ,000 to £ 30 ,000 (D.O.E) Hours: 8:30 to 5:30pm | Monday to Friday Location: Finedon (with onsite customer visits) Reporting to: Elliot Sutton (Professional Services) About Us Dufeu IT Solutions Ltd is a successful, forward-thinking and motivated business based in Finedon … recruiting a Professional Services Technician to join our growing team on a full-time, permanent basis. We are an award-winning Managed Service Provider delivering IT, Cyber Security, VoIP Telephony, Business Mobile , and AI and Automation services. We have been in business for over a decade and support more ...

innovative business seeking a Sales Development Representative to join their high-performing sales team. This is an excellent opportunity for someone with previous sales, customer service, or business development experience who enjoys building relationships and creating new business opportunities. The Role As an SDR, you'll play … achieve activity, meeting, and pipeline targets. - Develop a strong understanding of technology solutions and market trends. About You - Previous experience in sales, business development, customer service, or a customer-facing role. - Strong communication and relationship-building skills. - Highly organised with excellent time management abilities. - Self-motivated, proactive ...

support processes, and make a genuine impact on the user experience? Do you thrive on troubleshooting hardware, software, and application issues while delivering exceptional customer service? We're recruiting on behalf of a leading global organisation seeking an experienced and customer-focused 2nd Line IT Support Engineer … responsible for: Providing 2nd line support across hardware, software, and business-critical applications. Diagnosing, troubleshooting, and resolving technical issues within agreed service levels. Managing and prioritising support tickets through to successful resolution. Escalating complex issues where necessary and liaising with wider IT teams. Producing and maintaining technical documentation ...

problems. The IT Helpdesk Support Specialist will be the first point of contact for IT-related inquiries and will ensure a high level of customer service and problem resolution for all IT-related requests. Responsibilities: Helpdesk Support: Receive and respond to IT-related inquiries from end-users through … other peripherals. Provide technical assistance for software applications and recommend solutions to resolve problems. Incident Management: Log and track all support incidents and service requests using the IT ticketing system. Prioritize and manage multiple support requests to ensure timely and effective resolution. Escalate complex issues to appropriate IT support ...

This is a Fire & Security Engineer role with a growing company that genuinely looks after its engineers. As a Fire & Security Engineer you will service, maintain and fault-find fire alarm and security systems across a range of client sites, keeping them compliant and fully operational. Alongside … service work, you will take on remedial works, system upgrades and small works installations, from extending existing systems through to fitting smaller standalone ones, so no two weeks look quite the same. Most of the work is in and around Peterborough and the surrounding counties, with the occasional national ...

skilled and dedicated Mobile Generator Engineer to join our team. This role involves working on generators ranging from 6kVA to 120kVA, providing expert service and maintenance across Birmingham and the surrounding areas. If you are a motivated professional with a strong technical background and a passion for delivering exceptional … service, we want to hear from you. Responsibilities Perform maintenance, servicing, and repairs on generators ranging from 6kVA to 120kVA. Diagnose and resolve technical issues efficiently to minimize downtime. Conduct routine inspections and ensure all equipment is operating at optimal performance. Maintain accurate service records and documentation. Provide ...

/2nd Line IT Support Engineer Blackburn £28,000 – £32,000 DOE Full-Time | Permanent The Company An established and growing Managed Service Provider is looking to recruit a 1st/2nd Line IT Support Engineer to join its technical support team based in Blackburn. This is an excellent … Initially this role will be fully onsite, with the potential for hybrid working further down the line. The Role Working as part of the service desk team, you will provide 1st and 2nd line technical support to a range of clients across different industries. The role will involve troubleshooting ...

looking for a motivated and customer-focused Junior Technical Support Executive to join a growing technology team. You'll be supporting a modern business software platform that is being rapidly adopted by businesses across the UK and Ireland. With hundreds of active users and strong ongoing growth, this … they use every day. You'll receive full product training and work alongside an experienced team, giving you the opportunity to develop your technical, customer service and business software skills. What You'll Be Doing Providing first-line remote support to customers via phone, email and remote access ...

clients and internal colleagues as well as working on Cyber Essentials, Cyber Essentials Plus assessments and all other services within our Security portfolio. Customer service is a priority, as such you will enjoy the interaction and building rapport with our existing, varied customer base. What … doing: Liaising with customers to understand their requests and how best resolve issues Supporting project implementations from initial customer training through to ongoing support Working on Cyber Essentials & IASME Assured Level 1 assessments Working on Cyber Essentials Plus & IASME Assured Level 2 (Audited) audits Carrying out Internal Vulnerability Scanning ...

Role: Customer Technical Support Salary: up to £33,000 and a discretionary bonus Location: Winchester with a minimum of 3 days working on site Are you someone who enjoys solving problems, building relationships and delivering exceptional customer service? Can you confidently investigate technical issues, spot patterns … part of a team that's using technology to make a real difference to people lives! The Role We're looking for a customer focused problem solver to join our growing team. Acting as the bridge between our customer and internal teams, you'll manage enquiries, investigate issues ...

requirement to work on-call as part of a rota (paid). A growing and well-established Managed Services Provider is looking for a customer-focused 2nd/3rd Line IT Support Engineer/IT Support Analyst to join its expanding technical services team in South Wales. This opportunity … Engineer, 2nd Line Support Engineer, Technical Support Engineer, Infrastructure Support Engineer or IT Support Analyst with experience supporting Microsoft 365 environments within an MSP, service desk or multi-user technical environment. Working within a collaborative support team, you’ll provide high-quality 2nd and some 3rd line support ...

successful candidate will provide 1st and 2nd line technical support for a variety of IT queries in a professional and efficient manner, maintaining excellent customer service at all times. We are looking for someone who is a team player, enthusiastic, and eager to learn. You will have previous … experience in customer-facing environments, handling queries from both internal and external stakeholders, and be confident communicating clearly in person, over the phone, and via email. Key Responsibilities Respond to and resolve technical queries and incidents, owning the resolution process. Prioritize incoming support requests effectively. Provide support via phone ...

first, delivering solutions at pace, and being passionate about driving change. A gile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. C ommunity - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. E xpert - Commitment to curiosity … team in this brand new position. Based at our Kemble office, the successful candidate will attend to internal IT related queries, providing excellent customer service to our internal staff. The System & Support Engineer will work with our IT Apprentice to assist employees, and lead application administration & maintenance. ...

summary Band 4 IT Service Desk Analyst Permanent | 37.5 Hours per Week Based in Ascot (On-site Role) Are you passionate about technology and delivering outstanding customer service? We are looking for a proactive and customer-focused IT Service Desk Analyst to join … deliver excellent patient care. We are looking for someone with strong communication skills, a passion for technology, and a commitment to delivering exceptional customer service. Whether supporting frontline clinical teams or administrative colleagues, you will play an important role in keeping our organisation connected and operational. Important Information: This ...

Technology and Operations Improvement team. This role combines data analysis, automation development and process improvement to increase efficiency, reduce cost and enhance the customer experience across warehouse, transport and customer service functions. What you'll get: Competitive salary appropriate to role level (£27,851.20 per annum) Pension … decision-making and performance measurement Develop automation solutions (RPA, scripts, ETL jobs) to remove manual tasks and improve process throughput across warehouse, transport and customer service teams Work with cross-functional stakeholders (operations, planning, IT, supply chain) to translate business problems into analytics and automation deliverables Analyse operational ...

working with an established AV integration specialist looking to recruit an experienced Audio Visual Service Engineer to support a diverse portfolio of corporate and public sector clients. This is a varied role combining onsite service visits with office-based technical support. You'll be responsible for maintaining installed … collaboration systems, diagnosing faults, carrying out preventative maintenance, providing remote support and ensuring service records are accurately maintained. The position involves travel to customer sites throughout London and the South of England, with occasional nationwide travel where required. Description Key Responsibilities Service, maintain and troubleshoot integrated ...

Basic + Uncapped Bonus (OTE £65,000 £75,000) Join a market-leading workplace solutions provider and help shape the future of customer experience. Our client is a well-established, family-owned business with over 40 years of success delivering premium commercial coffee solutions, water dispensers and workplace refreshment … services to organisations across the UK. Known for their exceptional customer service, long-standing client relationships and commitment to quality, they are now investing in their commercial team and seeking an ambitious Business Development Manager to drive growth across London. This is an excellent opportunity for a proven ...

will escalate any issues but try and ensure they are dealt with before problems occur. As well as resolving and closing cases to customer satisfaction or escalate to the appropriate person. Responsibilities: Provide a first, and single, point of contact into Services Desks for all supported businesses Ensuring incoming … that sufficient information is recorded in the relevant incident logging software Ensuring that all cases owned are resolved in accordance to the agreed service level agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times Provide problem diagnosis ...

Principal Product Manager, Org Transformation, Quality & Escalations Job ID: 10453264 | Amazon UK Services Ltd. Come build the future of Amazon Customer Service (CS) with us. Quality & Escalations (Q&E) vision is to deliver exceptional customer experiences by continuously inspecting, innovating, and improving contact center operations. … team provides Tier 2 support when escalations arise, resolves customer issues, identifies root causes, and implements frameworks to improve service quality across all CS interactions. Key Job Responsibilities Lead One Operations transformation. Drive the evolution from vertically fragmented operations into a unified model with consistent processes, shared goals ...

involves occasional out-of-hours and weekend work. Responsibilities Provide remote EPOS support across retail and hospitality environments, ensuring timely resolution of incidents and service requests. Support new store openings by configuring and deploying EPOS systems, peripherals, PDQs, and integrated payment solutions. Remotely access EPOS terminals and related devices … maintain stable and secure store operations. Deliver operational support during standard UK business hours, responding to issues and requests in line with agreed service levels. Provide occasional out-of-hours and weekend support as required, supporting business-critical activities and project timelines. Collaborate effectively with internal teams ...

Role: IT Service Desk Technician Location: Barrow-in-Furness Hours: Full time, 35 per week Salary: £27,000 + Benefits An exciting opportunity has arisen for an innovative and confident individual to join my client's IT team. They are an organisation driven by strong values, always putting … first point of contact for colleagues needing technical assistance (via phone and email). Troubleshoot, diagnose, and resolve hardware and software issues. Deliver excellent customer service, resolving queries efficiently and professionally. Provide deskside support at head office and occasionally at branch locations. Manage support tickets, ensuring issues ...

Petersfield. This is an excellent opportunity for an experienced engineer looking to work in a varied role with a strong focus on quality workmanship, customer service, and technical excellence. Key Responsibilities Service, maintain, fault-find, and repair: Intruder alarm systems CCTV systems (IP and analogue) Access control … system upgrades where required. Complete all documentation accurately and in a timely manner. Ensure compliance with current industry standards and regulations. Provide excellent customer service and technical support to clients. Participate in the on-call rota where applicable. Maintain company vehicle, tools, and equipment to a professional standard. ...

Customer Operations & Support Representative Are you a process-driven problem solver who loves delivering world-class service? Exact Sourcing is partnering with a highly respected local business to find a Customer Support Representative who can manage the "full circle" of the customer journey. This … will be the primary point of contact for our clients, managing everything from initial enquiries to complex stock and parts logistics. As the Customer Support, you will be responsible for: Multi-Channel Support: Managing inbound enquiries via phone, email, and chat with a focus on professional, helpful interaction. Order ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … have a clear Sales Career Pathway designed to help ambitious people progress from Sales Development Representative through to Account Manager, taking on greater responsibility, customer ownership and earning potential along the way. Your journey:Sales Development Representative (SDR) TO Senior Sales Development Representative TO Junior Account Manager TO Account ...