226 to 250 of 1,844 Customer Service Jobs in the UK

Applications team is hiring now and were looking for our next Microsoft Dynamics 365 CE Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Native Organisation Growing International and Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds … solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the Microsoft Dynamics 365 Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to their environment, infrastructure More ❯

Job Title: Senior IT Engineer Location: Peterborough (On-site) Salary: £40,000 per annum We are seeking a highly skilled Senior Service Desk Engineer to join our clients growing team in Peterborough. This role is ideal for an experienced IT professional with strong technical expertise, excellent problem-solving skills, and a passion for delivering exceptional customer service. In … addition to being a senior escalation point for the service desk, this role will also involve leading and supporting IT projects across their client base. Key Responsibilities: Act as a senior escalation point for technical issues across the service desk. Provide advanced troubleshooting and support across Microsoft, networking, and cloud environments. Mentor and support junior engineers, helping them … develop their technical and customer service skills. Ensure timely resolution of incidents and service requests, meeting agreed SLAs. Take ownership of complex technical problems through to resolution, engaging with third-party vendors when necessary. Proactively identify recurring issues and recommend improvements to processes, systems, and documentation. Lead and manage IT projects (e.g., infrastructure upgrades, migrations, and deployments More ❯

InstallationsExecutive Base Salary: £23,920 OTE: £26,320 We are seeking a dedicated and enthusiastic Customer Service Executive to join our dynamic team. The ideal candidate will be the first point of contact for our valued customers, delivering exceptional service through multiple channels including phone, email, and live chat. You will be responsible for resolving customer inquiries efficiently, with professionalism and empathy, and ensuring every interaction reflects our commitment to customer satisfaction. About Us A private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North … product launches, were transforming how businesses manage their mobile workforce and are positioned for substantial expansion in both our core markets. Key Responsibilities To offer a complete after-sales service to our customer base using all available channels. E.g. Telephone, email, livechatto book in the installation of vehicle trackers nationwide. Promotion of new and existing products to our More ❯

InstallationsExecutive Base Salary: £23,920 OTE: £26,320 We are seeking a dedicated and enthusiastic Customer Service Executive to join our dynamic team. The ideal candidate will be the first point of contact for our valued customers, delivering exceptional service through multiple channels including phone, email, and live chat. You will be responsible for resolving customer inquiries efficiently, with professionalism and empathy, and ensuring every interaction reflects our commitment to customer satisfaction. About Us A private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North … product launches, were transforming how businesses manage their mobile workforce and are positioned for substantial expansion in both our core markets. Key Responsibilities To offer a complete after-sales service to our customer base using all available channels. E.g. Telephone, email, live chat to book in the installation of vehicle trackers nationwide. Promotion of new and existing products More ❯

Employer description: Everything Tech are an award-winning Managed IT Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT. Based in the heart of Manchester … as the first point of contact on IT Support for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company service level agreements. To be a proactive member of the Service Desk Team and ensure adherence to all set Service … 2nd line Helpdesk Technicians. Undertake simple maintenance tasks for monitored systems. To proactively contact and chase customers until a resolution has been achieved or the issue is escalated. Prepare customer hardware ready for use such as building/configuring customer pcs, servers or printers. Installing software and building computers for customers. Take on ad hoc project work as More ❯

We're looking for an experienced and inspiring Customer Support Team Leader to join our team on a maternity cover contract. In this role, you'll lead and support our team of Customer Support Advisors and Specialists, helping them deliver outstanding experiences for our customers. You'll play a vital role in coaching the team, optimizing support processes … and ensuring service excellence across every interaction. If you're passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we'd love to hear from you. What You'll Do: Lead and inspire a team of Customer Support Advisors and Specialists to deliver empathetic, solution-focused support Mentor team … members, building their skills in communication, problem-solving, and service delivery Foster a growth mindset and culture of continuous learning and improvement Organize team schedules and tasks to ensure optimal staffing and excellent customer service Monitor quality of service through reviews and performance metrics (CSAT, first-time fix, response times, etc.) Manage escalations, resolving complex queries More ❯

Contract – Hybrid - Liverpool VIQU have partnered with a top accountancy firm who are seeking a 1st Line Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The … as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint … Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £145 per day IR35 status: Inside More ❯

Job Title: Customer Software Support Assistant Location: Horsham, must be a driver due to location Salary: £25,000 - £28,000 Hours: Full-time, Mon-Fri, hybrid (3 days office, 2 days home) About the Role: We're recruiting for a Software Customer Support Assistant to join a friendly team in Horsham.You don't need to be a tech … expert - full training will be provided. What matters most is a passion for delivering outstanding customer service, confidence using computers, and a willingness to learn new software. We're looking for someone who loves helping people, communicates clearly, and brings a positive, solution-focused attitude to every interaction. Customer Software Support Assistant Responsibilities: Respond to customer queries by phone and email Explain how to use features in a clear, easy-to-understand way Work with our team to solve problems and improve the customer experience. Keep the database organise Build positive relationships with customers The Customer Software Support Assistant will have/be: Fantastic customer service skills. Confidence using computers and More ❯

Contract – Hybrid - Liverpool VIQU have partnered with a top accountancy firm who are seeking a 1st Line Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The … as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint … Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £145 per day IR35 status: Inside More ❯

Customer Tech Support Advisor We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on … a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service … to find out more about you. This role is based onsite at Willerby. Here's why you'll love this role... - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer More ❯

Customer Tech Support Advisor We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on … a team full of inspiring, customer obsessed people, and we’re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service … to find out more about you. This role is based onsite at Willerby. Here’s why you’ll love this role... - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer More ❯

up to 30,000. As a Helpdesk Advisor you will be dealing with inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Escalation to Tier 2 when unable … to resolve issues To provide an excellent customer service experience whilst managing customer expectation To manage faults, requests and enquiries on behalf of the customer Person Specification: Fluent English and German language skills Previous experience within a technical support role Excellent customer service & communication skills Benefits package includes: Immediate start available Exposure of working More ❯

up to £30,000. As a Helpdesk Advisor you will be dealing with inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Escalation to Tier 2 when unable … to resolve issues To provide an excellent customer service experience whilst managing customer expectation To manage faults, requests and enquiries on behalf of the customer Person Specification: Fluent English and German language skills Previous experience within a technical support role Excellent customer service & communication skills Benefits package includes: Immediate start available Exposure of working More ❯

Evolving Networks Limited are looking for a new Customer Engagement Apprentice! You will be studying toward your Level 3 Apprenticeship in Business Administration. Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We … careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. Role Join us as a Customer Engagement Apprentice – supporting sales, service and customers while building your skills in organisation, communication and coordination. A varied role where no two days are the same. As our … Customer Engagement Apprentice, you’ll join a friendly, supportive team that looks after customers across sales, service, and support. You’ll gain hands-on experience in customer service, sales support, credit control, and business administration, while learning how a growing tech company operates. You’ll work closely with multiple teams, developing professional communication, organisation, and problem More ❯

Press Tab to Move to Skip to Content Link Customer Success Manager (CSM) - SAP Academy for Customer Success - United Kingdom (Hybrid) SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader … a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now! The SAP Academy for Customer Success is a global development program designed for talent who are early in their career Who You'll Become The Customer Success Manager (CSM) works directly with customers … to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is expected More ❯

Customer Success Outreach Executive We’re looking for a proactive and customer-focussed individual to join our Customer Support team as a Customer Success Outreach Executive. This role is pivotal in strengthening customer relationships, reducing churn, and supporting organic growth by engaging with our customer base through regular outbound calls. Reporting to the Customer Support Director, You will be responsible for contacting customers across all segments (Enterprise, Corporate, Business and Small Business) on a scheduled basis to ensure customer satisfaction, identify potential issues early on, update account information, and generate qualified leads for our Sales team. “a great place to work, a great place to be a customer” Responsibilities, not limited … to: Make regular outbound calls with a focus on achieving meaningful customer conversations. Contact customers based on their business segment, following a set schedule for each group. Conduct structured conversations to: Promote our product portfolio and generate leads for the Sales team. Identify and log any service issues for resolution. Ensure account data is accurate and up to More ❯

Customer Success Outreach Executive We’re looking for a proactive and customer-focussed individual to join our Customer Support team as a Customer Success Outreach Executive. This role is pivotal in strengthening customer relationships, reducing churn, and supporting organic growth by engaging with our customer base through regular outbound calls. Reporting to the Customer Support Director, You will be responsible for contacting customers across all segments (Enterprise, Corporate, Business and Small Business) on a scheduled basis to ensure customer satisfaction, identify potential issues early on, update account information, and generate qualified leads for our Sales team. “a great place to work, a great place to be a customer” Responsibilities, not limited … to: Make regular outbound calls with a focus on achieving meaningful customer conversations. Contact customers based on their business segment, following a set schedule for each group. Conduct structured conversations to: Promote our product portfolio and generate leads for the Sales team. Identify and log any service issues for resolution. Ensure account data is accurate and up to More ❯

Job title: L2 Service Desk Analyst Salary: £32,000 p/a Location: Nottingham (Night shifts are fully remote) Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income … Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. We're looking for a skilled and customer-focused L2 Service Desk Analys t to join the service desk team in Nottingham. You'll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests … and ensuring customers receive an excellent level of service in line with SLAs. This is a varied role that covers End User Support, Infrastructure, Networking, Cloud Services, and proactive monitoring. While you don't need to be an expert in every area, you should be eager to learn, adaptable, and passionate about delivering first-class technical support. Established in More ❯

Job title: L2 Service Desk Analyst Salary: £32,000 p/a Location: Nottingham (Night shifts are fully remote) Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income … Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. We're looking for a skilled and customer-focused L2 Service Desk Analys t to join the service desk team in Nottingham. You'll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests … and ensuring customers receive an excellent level of service in line with SLAs. This is a varied role that covers End User Support, Infrastructure, Networking, Cloud Services, and proactive monitoring. While you don't need to be an expert in every area, you should be eager to learn, adaptable, and passionate about delivering first-class technical support. Established in More ❯

Job title: L2 Service Desk Analyst Salary: £32,000 p/a Location: Nottingham (Night shifts are fully remote) Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income … Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. We're looking for a skilled and customer-focused L2 Service Desk Analys t to join the service desk team in Nottingham. You'll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests … and ensuring customers receive an excellent level of service in line with SLAs. This is a varied role that covers End User Support, Infrastructure, Networking, Cloud Services, and proactive monitoring. While you don't need to be an expert in every area, you should be eager to learn, adaptable, and passionate about delivering first-class technical support. Established in More ❯

ASAP Location: City of London Main Responsibilities: Daily Operation Provide 1st line level of technical or business system support via telephone, email, and online tickets Support, maintain, and improve customer services Assist other team members in Europe or back office/project members Assist customer HQ in Japan and third-party vendors Work proactively to ensure prompt resolution … of support cases, timely project completion, and the highest levels of customer satisfaction Understand and comply with the customer’s IT policies and procedures Administrative Tasks (based on customer requirements) IT compliance reporting and tasks, e.g., SOX compliance, user ID/device inventory updates Produce monthly IT reports and newsletters Update and maintain intranet contents User support … for user ID management systems and other internal systems System Integration/Maintenance Services Support system integration and maintenance tasks on behalf of the customer Maintain related documents, including user manuals Summarise customer requirements for system integration services Project Management Act as project coordinator as a representative of the customer Assist other on-site engineers in implementing More ❯

to over 2,000 customers across the UK. With 480 staff and recognition as a Top 50 UK Best Company to Work For (2023), we pride ourselves on outstanding service, technical expertise, and a dynamic, people-first culture. Role Overview As Head of Service – Camberley Branch IT MSP – You will be responsible for the leadership, performance, and continuous … improvement of our Camberley Branch (Comprising Enterprise IT, Camberley, Cheltenham Tier 1 & Tier 2 support functions). You will also be responsible for the Enterprise IT Service Delivery Managers and the customer relationships they manage. You will play a crucial role in ensuring consistent, high-quality service delivery across all customer interactions, driving operational efficiency, and … supporting strategic objectives aligned with client SLAs, KPIs, and business growth. Responsible for a team of approximately 20 people with team leaders and Service Delivery Managers (SDM’s). As business lead of the historical Enterprise IT customer base, you will also be responsible for Bid Management for enterprise level customers. Working with the Managing Director for IT More ❯

Field Service Technician Salary : £28,730 pa Requirements for Birmingham centres Hours 8.00am-5.00pm Monday-Friday Job purpose: Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial … Key Responsibilities: Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible. Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Ensure all paperwork relating to each job is read carefully and completed with … state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is More ❯

Service Manager – Managed Print Solutions Location: Hampshire (Field-Based & Office Support) Salary: Competitive + Company Car or Car Allowance Our client are a well-established and trusted dealership with a strong reputation for delivering high-quality managed print solutions across Hampshire. Known for their commitment to customer service, they provide end-to-end support including the supply … installation, and servicing of multifunctional devices (MFDs). As part of their continued growth, they are looking for an experienced Service Manager to ensure exceptional service delivery, maintain strong client relationships, and support the efficient operation of their service team. Key Responsibilities Deliver planned preventative maintenance to maximise uptime and performance of MFDs. Diagnose and resolve breakdowns … using remote troubleshooting where possible or attending customer sites when required. Oversee the refurbishment and lifecycle management of preowned equipment. Manage parts and consumables stock, ensuring availability of critical items. Respond to emergency service call-outs promptly and professionally. Coordinate and manage daily service schedules, typically 2–3 field calls plus remote/phone support. Provide guidance More ❯

Project Coordinator Location: Dummer, Basingstoke Salary: £30,000 - £32,000 SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development. Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to … underpin their business and daily operations, all supported by our in-house industry leading technical specialists. You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business. You will efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client. Key Responsibilities: To ensure constant improvement of customer experience for our clients with maximum efficiency along with a continued drive to enhance your service delivery knowledge.? Co-ordinate both internal and external resources along with raising purchase orders and organising materials to be sent to site. Maintain relationships with key partners to More ❯