Customer Service Jobs in the UK

2,301 to 2,325 of 3,205 Customer Service Jobs in the UK

Graduate Technical Engineer, IT, SaaS, AI, Cloud, ML

Bracknell, Berkshire, England, United Kingdom
Jam Management Consultancy Limited T/A JAM RECRUITMENT
solid attention to detail. Salary 37-38k. (Training in Software Development, AI technologies, IOT, Contact Centre application, Machine Learning, SaaS, Cloud Applications), and more. Very Much of a Customer facing CX ROLE. Our clients take pride in their core beliefs of teamwork, quality and agility. Time and again, this ethos has been reflected in their high-quality products … University or Commercial or Own Project GIT/GitHub Fact finding Maintaining a commitment to keeping customers informed and build and maintain relationships of trust with customers Providing excellent customer service at all times The Person : Technical Supporting/Graduate Software Developer 2:1 Bachelors Degree in Computer Science/STEM/Mathematics/Physics/Chemistry/… or knowledge of database query language (i.e. SQL) or a desire to learn Some programming languages would be of advantage or a willingness to learn Good experience in a customer facing role Keen interest in Software Development Applications. Graduate open day 30th of JULY 2025, at our clients offices in Braacknell More ❯
Employment Type: Full-Time
Salary: £35,000 - £38,000 per annum
Posted:

Manager, Client Services

London, United Kingdom
Hybrid / WFH Options
StackAdapt Inc
audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. StackAdapt is hiring a London, UK-based Manager of Client … Director of Client Services, the MCS will lead a high-performing team of Account Managers with a focus on driving account retention, uncovering growth opportunities, and delivering industry-leading customer service. This role is centered on building a team culture rooted in commercial excellence, while also overseeing major client initiatives and developing strong relationships with key customers as a … the needs of our clients to inform our product strategy. In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education. Advocate for and represent the Client Service team's best interests, sharing feedback and providing ideas to bring solutions to any relevant issues. Travel as necessary. What you'll bring to the table: Extensive media experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Telesales Executive

Bracknell, Berkshire, United Kingdom
KTM Online
their paycheck Main Tasks and Responsibilities: Handling all inbound sales enquiries and dialling our existing customers on a retention basis there is no cold calling with this role! Influence customer purchasing, handle objections efficiently and provide customers with an excellent service. Processing orders of Mobile devices and broadband through B2C + B2B channels. Maintain knowledge of products and services … from customers, adding value to all interactions with customers. Process orders accurately, following process and procedure to ensure that high standards of compliance are maintained. Accurately and efficiently enter customer information into company databases for mailing and billing purpose. What We re Looking For: Passionate communicators who possess charisma and a knack for building rapport. Self-motivated go-getters … workplace culture. Why Us We are proud of our small company culture and the close knit, family atmosphere that exists within our organisation. We are committed to putting the customer at the heart of everything we do, from the homely designs of our stores and our impartial sales process to our friendly, knowledgeable team and company values. Based in More ❯
Employment Type: Permanent
Salary: GBP 24,000 Annual
Posted:

Website Developer

Bristol, Avon, South West, United Kingdom
Forestry England
administrative point of view, provided by a digital agency Skills, knowledge & experience Essential professional and technical experience Experience of recreation management with an emphasis on safety, efficiency, and excellent customer service delivering large, professional websites and digital projects, using Drupal commercial experience working with LAMP/LEMP technology stack full-stack development experience (OO PHP, HTML, CSS, JS … with any PHP debugger (we use xdebug ) Benefits Alongside your salary, Forestry England contributes an average of 28.97% towards your pension. You will become a member of the Civil Service Defined Benefit Pension Scheme. 25 days holiday a year, raising by one day every years service, up to 30 days (pro-rated for part time employees) plus additional More ❯
Employment Type: Permanent, Part Time
Salary: £50,000
Posted:

Oracle HCM Trainer / Training Consultant

United Kingdom
Hybrid / WFH Options
Fudgelearn
a full-time fixed-term remote contract role for an Oracle HCM Trainer/Training Consultant. The role involves designing and delivering training sessions for Oracle HCM systems, providing customer support, and ensuring effective knowledge transfer. Day-to-day tasks include conducting needs assessments, creating training materials, delivering online and in-person training sessions, and offering ongoing support to … clients to ensure successful system adoption. Qualifications Preferably configuration and system administration experience of Oracle HCM - Hire to Retire process. Strong Communication and Customer Service skills Experience in Training delivery both online and in-person Proficiency in developing and delivering training materials Excellent organisational skills and attention to detail Ability to work independently and manage multiple projects Bachelor More ❯
Posted:

Service Delivery Manager

Glasgow, United Kingdom
SSE plc
Glasgow Salary: £77,488 - £91,285 and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The Role: Service Management within Transmission Digital is a demanding yet rewarding proposition. This pivotal role is accountable for overseeing the delivery of IT and Operational Technology (OT) services across SSEN Transmission … business. It will lead on service management engagements across the entire estate, ensuring that robust service management processes are defined, implemented and continuously reviewed to support business objectives. Balancing the demands of programme and project activity against delivering a consistent and reliable business-as-usual operational service to our customers is critical for success. You will: Be … accountable for the Operational Services for all production and non-production IT and OT services, this role manages service providers to ensure delivery against defined Service Level Agreement's and Key Performance Indicators. A key responsibility is the strategic development and ongoing maintenance of effective commercial service management practices with external suppliers. Ensure operational readiness by identifying More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

Perth, Perth & Kinross, United Kingdom
SSE plc
Glasgow Salary: £77,488 - £91,285 and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The Role: Service Management within Transmission Digital is a demanding yet rewarding proposition. This pivotal role is accountable for overseeing the delivery of IT and Operational Technology (OT) services across SSEN Transmission … business. It will lead on service management engagements across the entire estate, ensuring that robust service management processes are defined, implemented and continuously reviewed to support business objectives. Balancing the demands of programme and project activity against delivering a consistent and reliable business-as-usual operational service to our customers is critical for success. You will: Be … accountable for the Operational Services for all production and non-production IT and OT services, this role manages service providers to ensure delivery against defined Service Level Agreement's and Key Performance Indicators. A key responsibility is the strategic development and ongoing maintenance of effective commercial service management practices with external suppliers. Ensure operational readiness by identifying More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

Scotland, United Kingdom
SSE plc
Glasgow Salary: £77,488 - £91,285 and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The Role: Service Management within Transmission Digital is a demanding yet rewarding proposition. This pivotal role is accountable for overseeing the delivery of IT and Operational Technology (OT) services across SSEN Transmission … business. It will lead on service management engagements across the entire estate, ensuring that robust service management processes are defined, implemented and continuously reviewed to support business objectives. Balancing the demands of programme and project activity against delivering a consistent and reliable business-as-usual operational service to our customers is critical for success. You will: Be … accountable for the Operational Services for all production and non-production IT and OT services, this role manages service providers to ensure delivery against defined Service Level Agreement's and Key Performance Indicators. A key responsibility is the strategic development and ongoing maintenance of effective commercial service management practices with external suppliers. Ensure operational readiness by identifying More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

Inverness, Highland, United Kingdom
SSE plc
Glasgow Salary: £77,488 - £91,285 and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The Role: Service Management within Transmission Digital is a demanding yet rewarding proposition. This pivotal role is accountable for overseeing the delivery of IT and Operational Technology (OT) services across SSEN Transmission … business. It will lead on service management engagements across the entire estate, ensuring that robust service management processes are defined, implemented and continuously reviewed to support business objectives. Balancing the demands of programme and project activity against delivering a consistent and reliable business-as-usual operational service to our customers is critical for success. You will: Be … accountable for the Operational Services for all production and non-production IT and OT services, this role manages service providers to ensure delivery against defined Service Level Agreement's and Key Performance Indicators. A key responsibility is the strategic development and ongoing maintenance of effective commercial service management practices with external suppliers. Ensure operational readiness by identifying More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Serge Lutens Fragrance Consultant - Harrods (37.5 Hours)

London, United Kingdom
Shiseido Company, Limited
their luxury and innovation, including Narciso Rodriguez, Issey Miyake, and Serge Lutens. MAIN RESPONSIBILITIES Meet sales targets, identify new business opportunities, and engage customers through brand activities. Provide exceptional service, build rapport with customers and store teams, and ensure brands look their best. Use training and tools provided to tell compelling fragrance stories. Aim to exceed sales goals and … work collaboratively with the team. Your passion for fragrance will be a key asset in sharing our brands with customers. PROFILE Excellent communication and customer service skills Ability to work independently and in a team Self-motivated and results-driven Aligned with the 'Trust8' principles: Think Big, Take Risks, Hands-on, Collaborate, Be Open, Act with Integrity, Be More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Assistant Manager / Martech SME

London, United Kingdom
Marks & Spencer Plc
easy, inspiring shopping experience online and in store that will delight them every time. As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-orientated colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial aim to join us … our journey. Join our Fashion, Home & Beauty CRM team to play a key role in our Digital Transformation. You will be instrumental in delivering data-driven, personalised and automated customer experiences and maximising customer lifetime value through seamless customer touchpoints across Email, App & SMS. We are looking for an experienced CRM MarTech individual, to own the data … readiness and technical future-proofing of our end-to-end omnichannel customer communication journey and support us with driving towards our transformation growth plans." To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sage X3 support

Birmingham, West Midlands, West Midlands (County), United Kingdom
Ambis Resourcing
X3 consultancy. With over 15 years of exclusive focus on Sage X3, this consultancy has implemented solutions across five continents and holds a reputation for excellence, employee development, and customer retention. To be considered you will need: A minimum of 12 months Sage X3 support experience (either with a Sage reseller or as an in-house end user) Ideally … years' experience with Sage X3 in support or consultancy Exposure to a variety of Sage X3 modules, particularly finance or distribution Strong communication and customer service skills A keen interest in developing a career in ERP consultancy This is an exceptional opportunity to receive structured training and mentoring in all Sage X3 modules, working across a diverse client More ❯
Employment Type: Permanent
Salary: £30000 - £45000/annum
Posted:

Application Engineer

Northampton, Northamptonshire, United Kingdom
ERIKS Group
applications or compliance with industry standards, we deliver hose solutions that reduce risk, increase uptime, and ensure safety in critical operations. With a strong commitment to quality, innovation, and customer service, ERIKS Hose Technology is the trusted partner to industries across the UK. Location: Northampton (UK Travel) About the Role: Respond to technical assistance requests from customers and … and deliver regular reports and insights to the leadership team for informed decision-making. Support the growth of the e-commerce channel, driving strategies to enhance its development and customer use. Spearhead marketing initiatives aligned with the core product offering to maximise market impact. Ensure that Health, Safety, Environment and Quality policies and standards are embedded & adhered to. Working … pension scheme Life assurance Cycle to Work scheme Enhanced Maternity, Paternity & Adoption leave Fertility leave and support Bonus Structure Who are we? We're ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better. With 170 sites across the UK and Ireland, you're never far from a supportive, inclusive team. From shop floors More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

Peterborough, Cambridgeshire, United Kingdom
SER Limited
machinery and consumables industry with a focus on the consumables side. My client offers environmentally friendly packaging to a wide range of services in to markets such as food service, supermarkets, industrial and fresh produce. They are looking for a Sales Engineer in a business development style role where you will prospect customers within a 2 hour radius of … and surrounding areas. You will be driven to succeed and will also have the ability to work with a highly effective sales support team in order to maximise the service of the company. Be able to deal with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further … Sound experience in a sales environment is key and ideally from the following industries: FMCG/Packaging/Fresh Product Markets. Strong technical and creative problem-solving skills. Excellent customer service skills. Good communication skills both written and verbally. Experience of closing and negotiation techniques. Adaptable and flexible on managing workload. This is a fantastic opportunity to join More ❯
Employment Type: Permanent
Salary: GBP 45,000 - 60,000 Annual
Posted:

Sales Executive

Ellesmere Port, Cheshire, United Kingdom
Hybrid / WFH Options
Infopro Digital
Sales Reps. to follow up and close deals. Hit your Numbers : Work towards fun, achievable targets and KPIs-and get rewarded for smashing them! Stay Organised : Help keep our customer data in tip-top shape by updating the CRM system accurately. Learn by "doing" : Work alongside seasoned sales pros who will help you develop your skills every day. We … get there! Comfortable using basic IT systems (we will show you the rest) You are organised, curious, and love to learn ! Bonus Points (but not required!): Any experience in customer service, retail, call centres, or hospitality-anything where you have spoken to people and built rapport. You've dabbled in sales or something similar eg fundraising, promotions, pitching … company culture that offers professional development, training and regular social events Our Foundations and Values: At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Network Manager

Blackburn, Lancashire, United Kingdom
Euro Garages
retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic … successful applicant will be subject to a DBS check which will be funded by EG Group. Screen readers cannot read the following searchable map. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CCTV Engineer

Greenock, Renfrewshire, Scotland, United Kingdom
A1 Jobs Ltd
Experience with CCTV system installations and commissioning. Familiarity with British Standards for CCTV. Strong understanding of IP networking, system configuration, and IT systems. Comfortable working independently and outdoors. Good customer service and communication skills. Flexible approach to travel and working hours. Requirements Full UK Driving Licence required CSCS card (or equivalent Health & Safety certification) essential BS7858 screening documents … must be provided What they provide Company vehicle Laptop and mobile phone Test equipment Benefits 31 days annual leave (including bank holidays), private medical insurance, company pension, Death in Service (5x salary), Employee Assistant Programme Career progression opportunities in a growing company More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

CCTV Engineer

greenock, central scotland, united kingdom
A1 Jobs Ltd
Experience with CCTV system installations and commissioning. Familiarity with British Standards for CCTV. Strong understanding of IP networking, system configuration, and IT systems. Comfortable working independently and outdoors. Good customer service and communication skills. Flexible approach to travel and working hours. Requirements Full UK Driving Licence required CSCS card (or equivalent Health & Safety certification) essential BS7858 screening documents … must be provided What they provide Company vehicle Laptop and mobile phone Test equipment Benefits 31 days annual leave (including bank holidays), private medical insurance, company pension, Death in Service (5x salary), Employee Assistant Programme Career progression opportunities in a growing company JBRP1_UKTJ More ❯
Posted:

Audio Visual Technical Project Manager

Reading, Berkshire, South East, United Kingdom
Get Staffed Online Recruitment
their customers' experiences with the sole purpose of changing the way people work and communicate. The Role Manage key projects with an administrative team to a high standard, excellent customer service, quality on site and protection of margins. As an estimate we have around 35 projects per month with several of these being large 100k plus. The candidate … will have the larger of the projects to manage top to bottom and additionally technically support the project + service coordinators where applicable. As discussed be involved in all handover with the sales team and initial call set up with the customer, prior to handing it over to the coordination team for installation. Oversee on a daily basis … the admin team working on the project delivery and provide support for the service contract coordinator where required. Drawings, elevations, cable schedules, RAMS, project meetings, scheduling. Manage all engineers in house and external and the appropriate insurances, vehicles and PPE when required. Be able to demonstrate an understanding of all company products, services and business processes as well as More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Fire & Security Engineer

Kent, United Kingdom
SER Limited
Fire & Security Engineer Service Salary: £35,000 £43,000 DOE Location: Covering the South East Working Hours: 8 hours per day, flexible Call Out Rota: 1 in 5 weeks (Standby: £175) Company Overview An established fire and security solutions provider with 17 years of industry experience, operating across Kent and London. The business supports a diverse client base including … Safe Contractor, and Construction Line standards, the company values long-term client relationships and is investing in growth following recent staff retirements. Role Overview A skilled Fire & Security Engineer Service is required to join a growing team. This position focuses heavily on Access Control systems and will involve servicing and maintaining various security and life safety systems. Ideal for … someone with a strong technical background who wants to develop their career within a supportive and forward-thinking environment. Key Responsibilities Service and maintenance of fire alarms, CCTV, intruder alarms, access control, and intercom systems Diagnose and repair faults across a variety of industry-leading systems Deliver high standards of customer service on-site Participate in an More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 43,000 Annual
Posted:

Technical Lead - L1

London, United Kingdom
Wipro Technologies
cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/escalations as per SLA and quality requirements If unable to resolve … Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA's ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill … and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: PL-SQL.Experience: 5-8 Years.Reinvent your world. We are More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Support Consultant

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
for clients across Europe Troubleshoot issues and escalate where needed Assist with software testing and deployment Work with Microsoft technologies in a cloud-based environment Deliver excellent communication and customer service Essential and Beneficial Skills: Basic IT knowledge and willingness to learn Strong verbal and written communication Exposure to software testing, helpdesk, or tech support is a bonus … to have) Benefits: Training and development in specialist cloud software Fully remote with flexible working hours 20 days holiday including bank holidays + 1 extra day per year of service Career progression into a senior role This is a great opportunity for someone at the start of their tech career who's ready to jump in, learn fast, and More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Change and Transformation Project Manager

Milton Keynes, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Diana Duggan UK Limited
Our client, a leading Telco firm, is looking for an experienced Change Project Manager to join them on a Customer Service (CX) Transformation programme. You’ll bring proven re-engineering experience with Contact Centres - ideally gained within the telecoms industry - running customer-focused change and driving transformation initiatives. You will be a qualified Prince 2 practitioner, and … Duration: 6 months, with scope to extend Key Responsibilities: Manage a strategy focused on re-thinking and re-designing core business processes to drive improvements in performance, quality and service Lead end-to-end project delivery from planning through to execution Ensure key milestones and deadlines are met Identify and manage project risks, ensuring timely mitigation Work with stakeholders … PMO Develop clear and structured project plans to share with stakeholders Essential Experience: Demonstrable project management experience in change and transformation in contact centres, with a strong exposure to Customer Experience (CX) and ideally in telecoms Strong track record of managing projects end-to-end, including planning, delivery, and benefits realisation Expertise in process re-engineering and delivering improvements More ❯
Employment Type: Contractor
Rate: £550 per day
Posted:

Security Access Control Installer (Security Tech)

High Wycombe, Buckinghamshire, South East, United Kingdom
Ernest Gordon Recruitment
on 1 with industry experts daily to help guide you through the industry and springboard your career to the next level. In this role you will be providing technical customer support to clients and consumers. By working alongside a dedicated team to trouble shoot tickets and provide the best service. The successful candidate will be someone with technical knowledge … Industry training The Person Commutable to High Wycombe Degree in Technical Field Good communication and people skills Keywords; IT Support, IT, Security, Access Control, High Wycombe, Graduate, Support, Technical, Customer service Reference Number: BBBH20492 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

New Business Development Manager

Hook, Hampshire, United Kingdom
Taylor Higson
with industry trends and market movements You will benefit from working for a well-established manufacturer, one that has been established for 30 years and prides itself on its customer service and its environmentally friendly print solutions. Offering a positive working environment, you ll be supported internally so you can concentrate on boosting top-line revenue growth, customer … track record in B2B sales within the print industry Self-starter attitude with strong prospecting and closing skills Excellent communication and client management abilities Passion for delivering high-quality customer experiences Ability to work independently and as part of a supportive team A positive, resilient, and target-driven mindset If you are a self-motivated, sales profe4ssional person with More ❯
Employment Type: Permanent
Salary: GBP 50,000 Annual
Posted:
Customer Service
10th Percentile
£23,504
25th Percentile
£25,087
Median
£29,000
75th Percentile
£37,500
90th Percentile
£55,000