26 to 50 of 1,219 Customer Service Jobs in the UK

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service … Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional ...

company in their search for an Account Manager. As part of the Engagement and Activation team you will be onboarding new clients joining the service! Acting as a first point of contact for your allocated clients, this is NOT your normal high volume, inbound customer service role. … This a very varied, fast paced role, with a clear progression pathway, within a friendly, supportive team! Day-to-day responsibilities: * Provide an excellent customer service to our new and existing clients* Carry out pro-active implementation calls to new clients to welcome them to the service ...

Customer Service Assistant £25,000 - £26,000 Depending on Experience Full time, Permanent An exciting opportunity has arisen for a Customer Service Assistant to join a busy Helpdesk. This is a customer-focused role where you will act as the first point of contact, providing … guidance, resolving queries, and ensuring a high standard of service is delivered at all times. You will handle a high volume of inbound and outbound calls and emails, working closely with customers, suppliers, and internal teams to resolve issues efficiently and see them through to completion. The role also ...

Dynamics 365 Customer Engagement (CE) Functional Consultant - Burton Hybrid working - 2/3 days per week onsite Salary up to £65,000 Dynamics 365 Customer Engagement (CE) Functional Consultant skilled in Customer Service Workspace, Contact Centre solutions, Live Chat, Voice, Azure Communication Services, and Teams Telephony … implementation. Proven experience delivering end-to-end Dynamics 365 CE Customer Service projects, enhancing customer experience, and integrating advanced communication tools. Lead functional design and deployment of D365 CE modules including CSW, Omnichannel, and Contact Centre features. Key skills and responsibilities, Dynamics 365 CE Experience Experienced D365 ...

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer ...

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer ...

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Norwegian Speaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Norwegian Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers, primarily those … based in the Norwegian speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries ...

United Kingdom, must reside in the UK The EMEA Quality Subject Matter Expert (SME) plays a critical role in enhancing product quality and customer satisfaction by analyzing and presenting data from Salesforce, Oracle, OTA, and other key systems. This role ensures potential product issues are proactively identified, closely monitored … promptly addressed to improve the overall customer experience. A key responsibility is translating customer and field feedback into actionable insights. The EMEA Quality SME evaluates trends, identifies emerging risks, and highlights opportunities to strengthen product performance and competitiveness. Working cross-functionally, the role collaborates with stakeholders to manage ...

Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop. As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers … interactions to post-purchase support and eventual offboarding. You’ll build positive and proactive relationships with our customers, placing the of voice of the customer at the forefront of everything we do. We want to give you the opportunity to embrace your role with Ciphr and, in return ...

purpose is simple but powerful: we change lives through better sight and hearing. We do that by delivering outstanding value, being loved by every customer, and creating a workplace where people feel proud to belong. As we grow, we’re looking for someone who’s passionate about people, service, and problem-solving to help lead our Technology Customer Service Desk. In this role, you’ll be right at the centre of how we support our colleagues & stores across the business. You’ll lead a team of customer service and technical specialists, working closely with ...

Customer Service Remote working |6 Months Contract £12 to £16 per hour Monday to Friday 9am to 5pm *must be able to speak Welsh* A top tier consultancy firm is looking for a customer service advisor to join their team and contribute to backoffice tasks. … will play a key role within the organisation and solve problems following the correct protocol and guidelines Essential Skills Prior experience in a customer service role Must be able to speak to stakeholders at all levels in Welsh Back office experience Monday to Friday 9am to 5pm | remote ...

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh. This is a self-service ticketing and accreditation platform powering some of the largest and most important events … world. Built by event organisers and developers, the business is rethinking how ticketing works - with a strong focus on user experience, service, and smart technology. This is a fantastic opportunity to join a fast-growing, mission-driven tech company where customer experience sits at the heart of everything. ...

role: This project involves delivering a strategic discovery and proof-of-concept programme for a global, multi-brand organisation operating complex, high-volume customer service and operational workflows across multiple digital channels and backend systems. The engagement focuses on analysing and mapping complex query journeys across several products … deep analysis of technology touchpoints and integrations across CRM, finance, and operational platforms to define a scalable, unified architecture capable of supporting AI-driven service journeys at scale. The programme also establishes a value-led prioritisation framework, enabling the client to objectively assess automation opportunities based on business impact ...

Working available Salary 26,255 pro rata rising to 27,255 after probation We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is a full time, permanent role and will suit somebody has a flexible … Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up to 3 days) Sick pay - increasing with the length of service Paid volunteer day Employee Assistance Program ...

Hiring: Enterprise Account Executive 🚀 (AI Agents/Customer Service) Customer service is being rebuilt from the ground up - and this team is building an enterprise-grade multi-agent orchestration platform that lets AI agents handle real customer conversations end-to-end (not just … . Why this is interesting 👇 ✅ Real traction + real outcomes: one customer (a high-growth consumer marketplace) achieved ~60% lower support costs and ~$1M annual cost savings - with faster resolution and improved CSAT. ✅ Enterprise-ready product: agents can execute actions in systems (refunds, returns, account updates), escalate to humans ...

career. The company are experiencing significant growth and this will create genuine opportunities to develop the role further. They are looking for an experienced Customer Support Manager to work alongside the existing management team to further capitalise on their explosive growth over the last few years. The role offers … Head of Support within a short period of time for those wishing to grow their career. Role Overview We are looking for an experienced Customer Support Manager/Head of Support to lead and develop our customer support function in a fast-growing online marketplace. You will ...

their field, and they're looking for a temp to come in and support the team with some basic administration, order processing and customer service for the coming weeks/months. We are looking for someone with previous administration experience and ideally, someone that doesn't mind working … going to be looked at and will be paying a salary of 30k minimum plus attractive benefits and bonusses. Duties: Order processing General administration Customer service support - Calls and mainly emails/tickets Candidate Requirements: SAP experience is a must have. Previous Order Processing, Administration or Customer ...

their field, and they're looking for a temp to come in and support the team with some basic administration, order processing and customer service for the coming weeks/months. We are looking for someone with previous administration experience and ideally, someone that doesn't mind working … going to be looked at and will be paying a salary of £30k minimum plus attractive benefits and bonusses. Duties: Order processing General administration Customer service support - Calls and mainly emails/tickets Candidate Requirements: SAP experience is a must have. Previous Order Processing, Administration or Customer ...

their field, and they're looking for a temp to come in and support the team with some basic administration, order processing and customer service for the coming weeks/months. We are looking for someone with previous administration experience and ideally, someone that doesn't mind working … going to be looked at and will be paying a salary of £30k minimum plus attractive benefits and bonusses. Duties: Order processing General administration Customer service support - Calls and mainly emails/tickets Candidate Requirements: SAP experience is a must have. Previous Order Processing, Administration or Customer ...

Fire & Security Service Engineer Southwark, London Job Title: Fire & Security Service Engineer Department: Service/Engineering Reports To: Field Line Manager Job Type: Full Time, Permanent (40 hours per week) Primary Location: Field-based Southwark Borough, London Salary: £48,000 £52,000 per annum (depending on experience … Role Description We are seeking an experienced Fire & Security Service Engineer to support service and maintenance works across the Southwark borough . This is a local-patch role, focused on servicing, fault-finding, and small works across a range of fire and security systems while delivering excellent customer ...

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This … role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance ...

Service Desk Analyst Contract - 3 months FTC initial, start ASAP Location - Hybrid, 2 days per week Rate - day rate The IT Service Desk provides a single point of contact for internal IT customers and external third party service providers. Service Desk Analysts manage communication, initial diagnosis … prioritisation and resolution or fulfilment of incidents and requests according to agreed service levels. Analysts are responsible for managing customer expectations and are expected to always act as a positive representative of the department. IT Service Desk Analyst - Responsibilities Responding to Service Desk calls and emails ...

Functional Consultant to join its growing Technology function. This is a unique chance to influence how a modern enterprise leverages Microsoft Dynamics across its customer, operational, and service landscapes. You'll work closely with business stakeholders to shape requirements, design intuitive processes, and support the delivery of D365 … Bring Strong experience as a D365 CE Functional Consultant or Business Analyst. Hands-on configuration experience across D365 CE. Strong understanding of customer-facing processes and workflow optimisation. Ability to deliver functional specs, fit-gap analysis, and process design. Excellent stakeholder communication and workshop facilitation skills. Ability to work ...

solutions, and we are growing rapidly! If you are an experienced EUC Technician looking for an exciting opportunity to work onsite at a global customer with massive potential for career growth, we want to hear from you. As a End User Compute Technician (EUC), you will play a critical … support our client in delivery of services and solutions, an analytical based perspective to identify improvements and provide detail information to our customer base. A tech enthusiast to foster and build strong client relationships. The EUC Technician is a key role ensuring client satisfaction and success to our valued ...

Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims … Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your ...