2,726 to 2,750 of 3,049 Customer Service Jobs in the UK

The purpose of our Field Service Engineer (FSE) role at Chess Dynamics is to provide field support to our customers worldwide by ensuring the stable operation of our hardware & software products, which include fire control systems, Naval electro-optical surveillance systems and land/vehicle surveillance systems. This will involve installing, configuring, maintaining, supporting, and optimizing all products and … systems. Key Responsibilities: Offsite repairs to Chess products and systems. Installation of new products at customer sites. After sales support and servicing to customers. Generating post site visit reports with clear analysis of situation to include any recommendations and/or future actions in a clear and well-structured format. Strip-down/survey, repair, and test allocated customer … etc. with Sales and Engineering teams. Preparation of risk assessments and SSOW's for installation/commissioning activities. Lead (as required) in-house Factory Acceptance Testing (FATs) and other customer activities. Identify and support continuous improvement initiatives within the Customer services functional area. Skills & Experience Experience of complex systems maintenance with electrical and mechanical assembly tools within the More ❯

leading-edge, multichannel, global, fully integrated function within the business. We have built an inclusive and diverse team operating across four layers: Back End Systems and Engineering; Platforms; Marketing; Customer Service. Our team of over 100 digital experts collaborates with global partners to deliver retail technology excellence, with a focus on the future. We operate in an agile, fast … brand growth. We have invested over £12m in technology during the pandemic to future-proof our infrastructure and strengthen our thought leadership. The Role We are seeking a strategic, customer-centric CRM Manager with proven experience to join our dynamic team. The key focus is to increase frequency and lifetime value by leveraging customer insights and trends to … managing one direct report (CRM Coordinator). Reporting to the Global Retention Lead, this role requires strategic leadership, strong CRM expertise, and a passion for data-driven insights. Develop customer-focused initiatives to drive retention goals while managing operational campaign delivery Utilize CRM analytics platforms to monitor campaign performance, track KPIs, and present insights to stakeholders Create targeted segmentation More ❯

As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. About the role: As Senior Business Analyst across the Customer Supply Chain, you will provide finance expertise and decision support to the Logistics and Commercial Operations leadership team. You will also be accountable for reporting, analysis and forecasting of … costs, as well as being part of the governance and decision-making processes, to ensure that we deliver in year performance, balancing service resilience and cost. You will lead the development of key insights to unlock value, working closely with the leadership teams to influence and positively impact the outcomes that the customer supply chain delivers. If you … part of our success journey, and you will have the opportunity to be involved in the following: Role Responsibilities: Provide clear, actionable insight to the Leadership team on the customer supply chain performance, including analysis against budget, forecast and prior year. Identify risks and opportunities early and work with cross-functional partners, focusing on continuous improvement of processes. Ensuring More ❯

life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that "EX = CX": when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked … customers Respond to RFPs and RFIs Manage and lead proof of concept evaluations Create value-based selling opportunities and help create value propositions for potential customers Provide market and customer feedback to feed our product and service roadmap Daily integration with CRM to update accounts, leads, contracts, and opportunities according to sales department best practices, policies, and procedures … full sales-cycle experience Experience with value selling and other leading solution sales techniques Excellent interpersonal, communication, persuasion, presentation and writing skills in English Experience scoping, managing and executing customer demonstrations and proof of concepts Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution Passion for customer services and sales Willingness More ❯

deliver high-quality services people want to use. You will be responsible for the accurate and efficient processing of requests, maintaining precise records, and supporting the coordination of digital service assessments and business case approvals. This includes handling service assessment requests, business case reviews, and general enquiries, as well as assisting in report production and supporting key meetings. … Key Responsibilities Manage communications between requesters and the DTSA for service assessment requests and business case reviews. Set up, compile, and distribute work requests, ensuring a clear audit trail via SharePoint. Accurately update and maintain the Service Assessment Planner and Business Case Tracker. Coordinate outputs from governance meetings. Provide coaching and guidance on processes, procedures, and tools (templates … contacts, next steps). Attend and actively participate in weekly checkpoint meetings with colleagues and stakeholders. Assist with ad-hoc report production. Support cross-team collaboration to deliver excellent customer service. About You - Skills & Requirements Exceptional attention to detail and the ability to work independently. Strong organisational and planning skills with the ability to prioritise tasks effectively. Analytical skills More ❯

Regional Lead - EMEA About Zendesk for Startups Zendesk for Startups is a business initiative at Zendesk focused on helping startups drive growth and prepare for scale by creating great customer experiences with Zendesk products. Zendesk has more than 100,000 customer accounts globally, and we've been working with the world's most disruptive startups since their early … you will drive the adoption of Zendesk among startups in the UKI, Nordics, and MENA region by building and nurturing strategic partnerships with venture capitalists (VCs), accelerators, government bodies, service providers and ecosystem partners. You will lead partner onboarding, sponsorships, co-marketing efforts, and enablement initiatives, while closely collaborating with sales and marketing teams to deliver effective sell-to … strong advocate for our customers and partners. Responsibilities: Build and nurture partner ecosystems : Recruit, activate, and grow relationships with regional partners including venture capital firms, accelerators, government entities, and service providers-serving as Zendesk's key representative across the UKI, Nordics & MENA region. Drive sponsorship & co-marketing initiatives : Secure, manage, and maximize partner sponsorships, joint marketing efforts, and engagement More ❯

Service Engineer -Field Based. Area to be covered: Leeds to Hull Sensormatic Solutions helps retailers deliver seamless, personalized experiences through data-driven decision-making across their enterprise. We connect and bridge gaps in retail operations to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our solutions ensure asset and people protection by creating a secure … environment throughout the customer journey. Our connected, scalable solutions and strategic insights help retailers confidently embrace the future by integrating online, mobile, and in-store shopping into smooth, personalized experiences. We enable retailers to stay ahead of change, ensuring merchandise availability, empowered associates, and safe, flexible shopping experiences. What you will do As Field Technical Service, you'll … provide technical support for innovative EAS (Electronic Article Surveillance), RFID, and CCTV solutions to our major retail customers worldwide. You'll need strong problem-solving abilities and a customer-focused mindset. How you will do it Support the sizing, installation, maintenance, and operation of technological resources while ensuring quality, timely technical support through teamwork and customer service. Provide More ❯

Job summary The IT Support Officer is responsible for representing the IT Support Service to all users of IM&T equipment and services in the Trust. The role provides frontline IT Support Services to all our users with the highest possible standards of technical assistance and customer service. Main duties of the job Deliver first and second line … support to the users of IT equipment and services: Respond to and resolve technical IT incidents in an efficient and professional manner, being sympathetic to the needs of our service users and using appropriate tools and resources. Diagnose faults and provide fixes for hardware and software faults that arise in the use of the Trusts IT systems and assets. … Delivery, testing and installation of IT hardware and software. Contribute to and update IT Support's information systems, such as the service desk system, procedures library and asset register. Enable staff moves across the Trusts estate by providing technical assistance to move and re-site IT equipment. Assist with the update of Windows PCs across the trust Support the More ❯

a complete solution for business connectivity. Overview Smart Hands Break Fix Engineer is a highly visible data centre & office infrastructure role that requires commitment to providing a high-quality service to meet customer project demand. The role is required to deliver IMACD and IT Support Services. The duties range from small alterations such as patching and fault finding … scale equipment and device refreshes including new installs, decommissions, moves, and maintain functions. Smart Hands Break Fix Engineer work on shifts that provide services 24x7x365 and report to the Service Delivery Manager. What we're looking for in our Smart Hands Break Fix Engineer Relevant experienceworking in banking IT environment. Relevant experiencein a ICT Hardware Break Fix, Moves Adds … team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve/sign off training modules. Ability to lead/supervise shift More ❯

to support the enabling of smooth data flow throughout the business in both R&D and production: Creation of inner labels and pallet labels conform to European legislation and customer requirements, centralized processes for all 4 European sites, Applying standardized GF European labelling strategy for all customer items. Creation and Co-ordination of B to C labels. Creation … ensure the business meets its commercial deadlines. Responsibilities: Labels -Item set up/Compliance: Generation of labels-Item set up Creation and maintenance of Docentric label templates to meet customer, business and legislative requirements. Associating templates with packed item products for each customer in D365. Understanding and entering product specific technical data for each customer in D365 … rework and premix items in GApps and D365. Compliance of labels: Ensuring the produced labels are legally compliant B2B and/or B2C. Maintenance of documents: Maintain and update customer requirements files. Maintain & update the labels as organized by the Team Lead Creation and maintenance of training instructions Cross functional collaboration: Communicate effectively with internal stakeholders of the regional More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … cross-functional collaboration effectiveness, priority alignment, and stakeholder satisfaction. Who you are Significant experience with enterprise architecture modelling (ArchiMate, UML, BPMN) and developing enterprise models across business capability, product, service domain, and data; strong understanding of architectural patterns, integration, modern engineering practices, compliance, and risk management at enterprise scale. Proven ability to assess and align emerging architecture and technology … commercial acumen. Track record in delivering large-scale digital transformation at pace; advanced ability to translate complex, ambiguous objectives into pragmatic, coherent target architectures and actionable roadmaps that deliver customer-centric outcomes. Skilled at leading and coaching high-performing architecture teams, building communities of interest, and working collaboratively with diverse stakeholders; ability to influence senior leaders and maintain credibility More ❯

time improvements* Schedule PPM's/WAF's to Subcontractors.* Taking ownership of workload daily* Diagnose technical abilities and fault reported to determine "P" code is correctly applied.* Handling customer complaints or queries via telephone, email or letter.* Manage completion of PPM's on Maximo.* Manage completion of reactive tasks on Maximo.* Control and issue engineer's uniform.* Production … agreed performance targets and ensure that SLA's are met FM SCHEDULER SKILLS & KNOWLEDGE: * IT Knowledge:o MS Officeo CAFM Systems ESSENTIAL FM SCHEDULER EXPERIENCE: * Previous experience in a customer facing role (Customer Services, Admin, PA, Project Management)* Excellent communication skills and ability to work well as part of a team* Ability to work in a fast-paced More ❯

time improvements * Schedule PPM's/WAF's to Subcontractors. * Taking ownership of workload daily * Diagnose technical abilities and fault reported to determine 'P' code is correctly applied. * Handling customer complaints or queries via telephone, email or letter. * Manage completion of PPM's on Maximo. * Manage completion of reactive tasks on Maximo. * Control and issue engineer's uniform. * Production … performance targets and ensure that SLA's are met FM SCHEDULER SKILLS & KNOWLEDGE: * IT Knowledge: o MS Office o CAFM Systems ESSENTIAL FM SCHEDULER EXPERIENCE: * Previous experience in a customer facing role (Customer Services, Admin, PA, Project Management) * Excellent communication skills and ability to work well as part of a team * Ability to work in a fast-paced More ❯

support activities including backups, patching, and script deployments. Accompany customers towards Cloud technologies, PaaS data platforms and other cloud-native Data Services. Ensure the storage, processing, and quality of customer data You will build new customer environments, working as part of a large project team You will deliver projects on a single Cloud Platform You will provide managed … support for the Oracle Database platforms You’ll contribute to and develop new automation to improve the delivery of the service You’ll act as a fourth line escalation for any database support issues. You'll be able to take business requirements and translate that into high-level designs You'll be able to articulate design decisions to both … technical and non-technical stakeholders You'll be required to produce new technical content for internal use by our engineering teams Teams to collaborate with Customer Experience and Managed Services – ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into our future portfolio and propositions Customer Success More ❯

we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion … we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion … discount programmes Mobile phone discounts We are a Disability Confident Committed Employer Please take the time to look at our excellent Glassdoor and Trustpilot reviews We have been awarded "Customer Experience Foundation Membership" showing our commitment to excellent customer service. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal More ❯

we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion … we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion … discount programmes Mobile phone discounts We are a Disability Confident Committed Employer Please take the time to look at our excellent Glassdoor and Trustpilot reviews We have been awarded "Customer Experience Foundation Membership" showing our commitment to excellent customer service. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … discount programmes Mobile phone discounts We are a Disability Confident Committed Employer Please take the time to look at our excellent Glassdoor and Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal More ❯

Exciting Opportunity: Service Technician - Liverpool - Office based, 5 days per week. We're recruiting on behalf of a reputable client for a skilled Support/Customer Services Technician to join their Liverpool-based team. If you're passionate about resolving technical challenges and providing outstanding customer support, this role might be your next move. What You'll … resolve incidents with precision and professionalism Collaborate across teams and suppliers to fulfil requests Conduct visits to data centre locations as needed What You'll Bring Strong background in customer-facing IT support Expertise in Windows OS, Office 365 admin, and Active Directory Skilled with remote support tools and technical troubleshooting Familiar with networking fundamentals, firewalls, and TCP/ More ❯

GoCardless This role will sit in the Merchant Operations Group. We're responsible for a large number of GoCardless' highest-throughput processes and systems, such as KYC and onboarding, customer support, payment operations, billing and more. We need to ensure these run efficiently so that GoCardless can scale effectively & drive healthy margins. Everything we do is in service to our customers - both external and internal, wherever their location, and we strive for ambitious service and satisfaction levels. The role This role will lead a small operational team of credit risk underwriters, safeguarding our financial health by ensuring robust credit evaluation and proactive risk management. This role will suit someone who is hands-on, comfortable with a … risk-adjusted pricing as needed. Review complex credit decisions and escalations, making final determinations on approvals or conditions, escalating to senior management as needed. Oversee processes that manage existing customer risk, including requests for limit increases or new product access. Continuously monitor existing portfolios, adapting limits, holding periods, cash covers or other mitigation tools as appropriate. Drive proactive risk More ❯

GoCardless This role will sit in the Merchant Operations Group. We're responsible for a large number of GoCardless' highest-throughput processes and systems, such as KYC and onboarding, customer support, payment operations, billing and more. We need to ensure these run efficiently so that GoCardless can scale effectively & drive healthy margins. Everything we do is in service to our customers - both external and internal, wherever their location, and we strive for ambitious service and satisfaction levels. The role This role will lead a small operational team of credit risk underwriters, safeguarding our financial health by ensuring robust credit evaluation and proactive risk management. This role will suit someone who is hands-on, comfortable with a … risk-adjusted pricing as needed. Review complex credit decisions and escalations, making final determinations on approvals or conditions, escalating to senior management as needed. Oversee processes that manage existing customer risk, including requests for limit increases or new product access. Continuously monitor existing portfolios, adapting limits, holding periods, cash covers or other mitigation tools as appropriate. Drive proactive risk More ❯

maintaining and updating client documentation. Strong PowerPoint and excel skills will be needed. Support with the planning, scheduling and delivery of work across the Client team meeting the contracted service level agreements with your Clients. Responsible for keeping senior stakeholders informed of latest key opportunities and issues. Support with accurate commercial reporting and to ensure completeness and accuracy of … attention to detail Enthusiastic & proactive demonstrating a positive attitude and approach Industry Experience B2C Data Analytics and Marketing Experience in professional client relationship management and evidence of delivering excellent customer service. Understanding the concept of a Customer Data Platform Strong understanding of all customer marketing communication channels Understanding of data modelling and CRM core principles Experience in … present in different ways based on the audience in the room A genuine interest and understanding of relational databases, direct mail, email marketing, campaign automation, analytics, CRM technology and Customer Insight Can manage multiple projects at once in a fast-paced environment A good knowledge and use of Microsoft word, Excel and PowerPoint Soft Skills Ability to develop strong More ❯

of GDPR, and data protection. Experience of implementing or delivering security awareness and education. Experience of building strong and effective relationships with teams, stakeholders, customers, partners and delivering excellent customer service. Fluent in business English - written and verbal. Financial Services' experience advantageous. Education and Technical Ability: Degree educated or equivalent experience. Hold or working toward Certified Information Systems Security … Professional (CISSP) or equivalent. ITIL Foundation Level Service Management V3 is desirable IT Applications: Good IT literacy for all MS office products What we can offer Annual salary - £60,000-£65,000 dependant on experience Generous contributory pension scheme. 25 days of holiday plus bank holidays. Volunteering days for charity work and CSR initiatives. Flexible working options. Why Ayvens … With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the More ❯

When you join our commercial team, you become part of a vibrant, motivated, and ambitious group of individuals dedicated to maximizing our potential, driving business growth, and delivering exceptional customer service. We take pride in our philosophy and purpose, which is to inspire leadership at all levels. Reporting into the Business Development Team Leader, the successful candidate will be … Targets - Meet individual monthly Apprenticeship starts targets and support the business in meeting its wider goals Apprenticeship Briefings - Conduct briefings for apprenticeship learners and managers Account Management - Schedule regular service meetings to provide support to clients and identify additional sales opportunities. Prospect Information: Provide timely updates and information on prospects to the Commercial Director. CRM Management: Update and manage … prospect and customer records in the company's CRM system. Ideal candidates will be able to showcase some or all of the following personal qualities and experience: Experience working in telesales or business development is essential. Experience working in/with apprenticeship training providers is highly desired but not essential. A proven track record in building relationships and booking More ❯

and Fire Safety Systems . The company leads the market in delivering integrated, scalable, and easy-to-install security solutions , with a commitment to technical excellence, innovation, and outstanding customer service. This is a remote, field-based role ideal for a self-motivated professional. You'll be responsible for promoting the company's full portfolio of security solutions to … influence decision-makers and generate demand upstream in the sales process. Key Responsibilities Identify and develop new business opportunities in the security and construction sectors with existing an new customer accounts. Build and maintain strong, long-term relationships with M&E consultants, subcontractors, developers, and key decision-makers. Deliver engaging CPD seminars, presentations, and technical proposals. Influence and secure … Office. Full UK driving licence (essential). Experience delivering CPD seminars (desirable). Benefits Competitive salary + commission scheme 25 days annual leave + 8 bank holidays (increasing with service) Christmas shutdown Training & development opportunities Annual events calendar including charity and wellbeing days 4 life assurance Daily fresh fruit & treat days Smart Health - 24/7 online GP appointments More ❯

and Fire Safety Systems . The company leads the market in delivering integrated, scalable, and easy-to-install security solutions , with a commitment to technical excellence, innovation, and outstanding customer service. This is a remote, field-based role ideal for a self-motivated professional. You'll be responsible for promoting the company's full portfolio of security solutions to … influence decision-makers and generate demand upstream in the sales process. Key Responsibilities Identify and develop new business opportunities in the security and construction sectors with existing an new customer accounts. Build and maintain strong, long-term relationships with M&E consultants, subcontractors, developers, and key decision-makers. Deliver engaging CPD seminars, presentations, and technical proposals. Influence and secure … Office. Full UK driving licence (essential). Experience delivering CPD seminars (desirable). Benefits Competitive salary + commission scheme 25 days annual leave + 8 bank holidays (increasing with service) Christmas shutdown Training & development opportunities Annual events calendar including charity and wellbeing days 4× life assurance Daily fresh fruit & treat days Smart Health - 24/7 online GP appointments More ❯