2,751 to 2,775 of 3,031 Customer Service Jobs in the UK

post go-live journey. Educate customers on the methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of CharlesRiver solutions and services. Evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to trends in … management workflows, derivatives, and FX instruments. Technically savvy: understanding of multi-tier technical architectures and relational database structures, familiarity with SQL, FIX and reporting tools. A strong record of customer service. Post Go Live Support Specialistsmust understand customer needs and build effective relationships. The candidate must be able to convey plans, issues and concerns to clients and team … members in a clear, logical and concise manner. They will need to also be able to influence key decision makers both internally and externally. Must be customer driven,work within a team environment, and be focused on providing a high quality of service to the customer. Strong time management skills including the ability to manage multiple projects in More ❯

technical finesse in a modern cloud environment, comfortable dealing with stakeholders at all levels. As our IT Support Lead, you'll: Lead a global team of IT Support and Service Desk Engineers, fostering a culture of continuous learning and exceptional customer service. Own and optimise our Freshservice ITSM platform, leveraging its capabilities for extensive automation, improved efficiency, and … proven track record of delivering key roadmap objectives through effective team leadership. An exceptional communicator who can comfortably engage stakeholders at all levels, from end-users to senior leadership. Customer-centric, dedicated to providing excellent service and continuously improving the overall user experience. Cloud: AWS, Azure and GCP Networking: VMware SD-WAN, Mist WiFi, Meraki LAN, Netskope SASE … your life like moving house or your birthday. And as a thank you to our long-serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service. And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre More ❯

strategic technical discussions, solution architecture design, implementation support and long-term client management. You’ll collaborate across engineering, product, and sales teams to ensure we deliver best-in-class service and innovation. Key Responsibilities Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful … deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content … creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Solid experience in DevOps and Platform Engineering . Git and version control workflows CI/CD tools (Jenkins, GitHub Actions, GitLab etc.) Container platforms (Docker, Kubernetes More ❯

job you were interested in, please create a Workday account, if you already have an account please sign in. We look forward to learning more about you! ITS Field Service Technician 2 page is loaded ITS Field Service Technician 2 Apply locations Canning Town, London time type Full time posted on Posted 17 Days Ago job requisition id … promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details: Job … in a timely manner, for example timesheets and vehicle checks. Provide support to the Maintenance Team Leader To act as a mentor to aid in the development of other service technicians. Perform Workshop repairs & modifications to component level and accurately record as required. Work to Cubic Safe Systems of Work guidelines, as required for contractual compliance. Attend and proactively More ❯

by collaborating with UK and US partners to drive innovation, fortify supply chains, and enhance allied resilience and interoperability in defense. Company Benefits: Financial Support for further education Military Service leave entitlements for reservists Employee Assistance Program Employee Bonus Scheme Excellent facilities across all of our Australian offices - including weekly wellness classes, cutting-edge laboratories and great end of … be instrumental in managing and strengthening existing partner relationships and providing comprehensive support to partners across the region. A core responsibility of this role is to champion the end customer's experience, ensuring they receive a top-tier experience working with both Advanced Navigation as the OEM and our partners as the regional representatives of our brand. What you … as needed to sign off on technical fit and sales feasibility. Coordinate operational support for resellers, such as facilitating demo units and quarterbacking RFIs/RFPs. Ensuring Superior End-Customer Experience: Collaborate closely with partners to ensure their sales and post-sales processes align with Advanced Navigation's high standards for customer satisfaction. Monitor partner-led customer More ❯

with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses. At Raft, we're building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower … operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service. We're fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio … and Dynamo Ventures (Sennder, Stord, Gatik). Role Overview: As a Product Manager, You'll manage an independent product line with your own team, driving the creation of valuable, customer-focused solutions that align with our business success. We're looking for a natural product leader, passionate about complex problems and curious about how AI will change how we More ❯

Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide … required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve … role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real More ❯

Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide … required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve … role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS As an Onsite Service Engineer , you will be the first point of contact for maintaining … and supporting cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate with Apogee and More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS As an Onsite Service Engineer , you will be the first point of contact for maintaining … and supporting cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate with Apogee and More ❯

within the UK Salary: Dependent on Experience The role: As an Advisor Business Consultant you will be part of an innovative team, working to define and deploy world class customer solutions using the ServiceNow platform. With this senior position the Advisor Business Consultant is a lead voice in client business analysis, consultation, service design, and delivery, specifically addressing … ServiceNow as an enabler to drive organizational change and improvement. Providing process and technical expertise as a consulting service to clients; contributing to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement management, configuration of technical infrastructure components, business focused testing and training. You will develop and demonstrate specialised knowledge and … team of specialists principally delivering ServiceNow solutions to a diverse client base. Providing consultative support to lead the client engagement facilitating the design and eventual delivery of the optimised service offering or desired content. Specifically aligned to ServiceNow you shall lead workshops to demonstrate platform and application function, define client current and desired state, and finally present the proposed More ❯

We're working with a well respected global business to help them grow their evening IT Service Desk team in Glasgow. This is a great opportunity for someone who enjoys solving tech issues, thrives on providing great service, and wants a clear path to progress within a large IT function. You'll be the first line of support … to settle into a long term role with development options. What You'll Bring You'll have some experience in an IT support environment and a strong sense of customer service. You don't need deep technical knowledge, the team can teach you the hardware side, but you do need to be calm, clear, and confident when talking users More ❯

a CRM professional with a strong focus on process, accuracy, and data-driven delivery. As CRM & Data Marketing Manager, youll be responsible for the end-to-end delivery of customer marketing campaigns within our Direct to Consumer team. The role focuses on the operational execution of data-led communications, ensuring accuracy, compliance, and efficiency across all touchpoints. Youll oversee … the customer communications calendar and work closely with internal stakeholders to deliver both planned and business-as-usual campaigns. Using our customer data platform (Bloomreach), youll build and manage audience segments, automation workflows and reporting processes that support our wider marketing objectives. A key part of the role is refining campaign processes, identifying potential risks or gaps, and … with a focus on compliance and continuous improvement. What you'll be doing: Design, build, and manage multi-channel CRM campaigns, ensuring timely, accurate and compliant delivery Maintain the customer communications calendar across marketing and BAU activity Use customer data to build audience segments and automation workflows in Bloomreach Act as the internal expert on Bloomreach, supporting best More ❯

CRM professional with a strong focus on process, accuracy, and data-driven delivery. As CRM & Data Marketing Manager, you’ll be responsible for the end-to-end delivery of customer marketing campaigns within our Direct to Consumer team. The role focuses on the operational execution of data-led communications, ensuring accuracy, compliance, and efficiency across all touchpoints. You’ll … oversee the customer communications calendar and work closely with internal stakeholders to deliver both planned and business-as-usual campaigns. Using our customer data platform (Bloomreach), you’ll build and manage audience segments, automation workflows and reporting processes that support our wider marketing objectives. A key part of the role is refining campaign processes, identifying potential risks or … with a focus on compliance and continuous improvement. What you'll be doing: Design, build, and manage multi-channel CRM campaigns, ensuring timely, accurate and compliant delivery Maintain the customer communications calendar across marketing and BAU activity Use customer data to build audience segments and automation workflows in Bloomreach Act as the internal expert on Bloomreach, supporting best More ❯

HVC team is hiring a HVC Relationship manager for the Canadian Market. Our team is responsible for delivering a world class experience to our most loyal customers. We put customer safety and sustainability at the heart of what we do. With a relentless will to win, we make data led decisions that prioritise our customers. Who we're looking … for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. A HVC Relationship manager is responsible for establishing and maintaining customer relationships. Utilising the full asset suite of Betway Global partnerships, you will help contribute to vision of delivering the world's best iGaming customer experience. How? Your contribution … will be visible by delivering actionable results around key topics including but not limited to, Source of funds and Source of wealth processes, customer identification, exceptional communication, industry leading retention and money can't buy experiences. What you'll be doing As part of your role, your responsibilities will include: Responsible for completing identification tasks and profiling our most More ❯

modules like HRSD, App Engine, APM, SecOps, Knowledge Management, and Platform Automation. This is a critical leadership role shaping the architecture and roadmap of our core operational platform, enabling service excellence, automation, and customer-centric outcomes. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow solutions that … automation within ServiceNow platform. Champion platform scalability, reuse, and modularity, leveraging ServiceNow's native capabilities wherever possible. Act as a technical point of contact for stakeholders across IT Operations, Customer Services and Business Systems. Translate business requirements into platform solutions, engaging both technical and non-technical audiences. Work closely with external ServiceNow partners, vendors and integrators. Line manage a … at least 3+ years in an architectural role. Hands-on delivery expertise across ITSM, CSM, ITOM, Discovery, and integrations. Strong working knowledge of CMDB design, Discovery, Event Management, and Service Mapping. Deep understanding of platform tools: Flow Designer, IntegrationHub, Scripting (JavaScript, Glide), Scoped Apps. Solid understanding of ITIL processes and experience with ITIL-aligned implementations. Experience managing and mentoring More ❯

Sales Support Lead to join their team on a permanent basis. This position is key to ensuring the smooth running of sales operations, supporting internal teams and maintaining excellent service to customers. This is a fantastic opportunity for someone who thrives in a collaborative, fast paced environment, enjoys problem-solving and wants to make a direct impact on team … success and customer satisfaction. Key Responsibilities: Provide administrative support to Sales Managers across multiple territories. Accurately process sales orders and maintain records in line with business requirements. Coordinate product samples and sales/marketing materials. Support customer meetings and attend trade events when required. Help maintain accurate customer data and assist with cross-departmental coordination. Resolve post … sale customer queries and issues through phone and email. Manage documentation such as new line forms, quotations, and customer-specific templates. Assist in onboarding new customers and updating existing customer processes. Participate in system and process improvement initiatives, including input into ERP implementation projects. Act as the liaison between sales support and other departments to ensure smooth More ❯

CRM professional with a strong focus on process, accuracy, and data-driven delivery. As CRM & Data Marketing Manager, you'll be responsible for the end-to-end delivery of customer marketing campaigns within our Direct to Consumer team. The role focuses on the operational execution of data-led communications, ensuring accuracy, compliance, and efficiency across all touchpoints. You'll … oversee the customer communications calendar and work closely with internal stakeholders to deliver both planned and business-as-usual campaigns. Using our customer data platform (Bloomreach), you'll build and manage audience segments, automation workflows and reporting processes that support our wider marketing objectives. A key part of the role is refining campaign processes, identifying potential risks or … with a focus on compliance and continuous improvement. What you'll be doing: Design, build, and manage multi-channel CRM campaigns, ensuring timely, accurate and compliant delivery Maintain the customer communications calendar across marketing and BAU activity Use customer data to build audience segments and automation workflows in Bloomreach Act as the internal expert on Bloomreach, supporting best More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Field Service Technician - Print Located: East Anglia (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, pension, benefits About Ricoh: Ricoh is a global technology business. As a company born in print … to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To provide a technical service to customers, including installation, maintenance and repair of equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements. To maximise revenue by … identifying potential business and professional service opportunities, whilst carrying out day-to-day duties. Management and control of vehicle stock, to improve first time fix levels to customers, and to minimise stock losses. Indoor & outdoor technical installations We are an equal opportunities employer You will ideally have Electrical/Electronics knowledge and aptitude: (Qualification desirable but not essential). More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … risk, impact, and business or technical complexity Able to analyse current processes, identify, and implement opportunities to optimise processes, and lead and develop a team of specialists to deliver service improvements Experience of using a variety of methods of prototyping. You know how to share methodologies and can mentor others. You look at strategic service design end to More ❯

times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working Work type: This is a permanent position. Working 37 hours per week, Monday Friday … between a working window of 8:00am-6:00pm. We have an exciting opportunity for a Digital Product Designer to join the Customer Experience Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Our vision is to create an exceptional customer experience. We are committed to … communicative team player, capable of articulating design decisions to technical and non-technical stakeholders. A portfolio showcasing previous work on digital product design projects, especially website improvements or redesigns. Customer-focused mindset with a passion for creating exceptional user experiences. Creative problem-solver with attention to detail and a drive for innovation. Adaptability and resilience in a fast-paced More ❯

The Cantonese-Speaking Business Analyst position is a dual-function role that combines process improvement and project delivery with daily operational and customer support. The position is central to optimising workflows and ensuring smooth internal operations while supporting digital services. Client Details The client is a City of London-located bank with a focus on retail and digital banking … services, serving both internal stakeholders and external customers. They are headquartered in Hong Kong and maintain a high standard of professionalism and compliance, with multilingual service capabilities and a commitment to efficiency, customer care, and innovation. Description The Cantonese-Speaking Business Analyst's duties include: Analysing business processes, gathering requirements, and supporting project implementation. Handling internal and external … Business Analyst candidate will gain hands-on experience in both strategic project work and day-to-day operations, with opportunities to develop expertise in digital banking, data analysis, and customer service. This is a role that supports professional growth in a structured and collaborative environment. More ❯

are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Proactively manage accounts to deliver annualised sales … targets Highly responsive customer focused approach Confident and professional in approach to internal and external stakeholders A good understanding of the packaging market Ability to work in a demanding customer centred role delivering against agreed deadlines, priorities and targets Excellent attention to detail and high work ethic A good team player with strong organisational skills Proficient in using … Microsoft office products Ability to manage projects and communicate to both customers and the internal team effectively and with confidence and leadership A will to provide exceptional levels of service to all customers Compliance with company s Health and Safety requirements: Report accidents, hazards and near misses as well as faulty equipment to management Take reasonable care for own More ❯

companies to showcase brand assets to all stakeholders, manage and create on-brand content without design experience, and maintain a fully consistent brand identity across the organisation and all customer channels. As part of Papirfly Group, we're shaping the future of marketing technology through innovation and expertise. With over 350 team members across eight countries, we deliver solutions … Papirfly, you'll take ownership of scoping, planning, and delivering projects that empower global brands. From managing specifications and budgets to coordinating implementations and ensuring seamless handovers to our Customer Success team, you'll play a crucial role in driving successful outcomes for our customers. You'll also contribute to strategic plans, support presales efforts, and bring your expertise … projects. We're looking for someone with at least 3 years of project management experience, ideally in SaaS or technical environments, who excels at communication and thrives in a customer-facing role. A background in brand or design projects is a bonus, and a growth mindset is essential. If this sounds like you, we'd love to connect. Join More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … you can achieve first time fix resolutions in most site visits. Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customer’s satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of More ❯