326 to 350 of 1,221 Customer Service Jobs in the UK

Engineers to support a userbase in Sussex following a large IT project.Aside from possessing a good technical grasp of the desktop support environment, excellent customer service skills are required as you will be interacting with users in a face-to-face capacity, so empathy, patience and a friendly … knowledge of operating systems and the user environment Ability to work efficiently under pressure Patient & understanding when providing support Good problem solving skills Excellent customer service This role will involve visiting multiple sites in and around Sussex, so a valid licence and access to a vehicle is essential ...

desktop and laptop deployments for a client based near Widnes, Cheshire.Aside from having a good technical grasp of desktop and deployment activities, excellent customer service skills are required as you will be interacting with users in a face-to-face capacity providing a white-glove service … setups Ability to follow instructions and work efficiently in new environments Familiarity with asset management systems and tools Reliable, punctual, and professional approach Excellent customer service ...

Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/… possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer ...

submitting your application. This is an exciting opportunity to step into a senior, hands-on technical role where you'll solve complex issues, influence service improvement, and mentor others while supporting a modern Microsoft-focused IT environment. If you enjoy combining advanced problem-solving with real impact across … progression. Who we are Cantium Business Solutions, part of Commercial Services Group (CSG), delivers high-quality back-office and IT services to a diverse customer base across the public sector. We are a dynamic and agile business driven by four key principles: Fast, Connected, Insight-Driven, and Customer ...

your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve … days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable; it is not mandatory. The Essentials for You: 25 days holiday, rising ...

your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve … days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable; it is not mandatory. The Essentials for You: 25 days holiday, rising ...

1trillion in the UK? What we are looking for: Previous sales experience or a record of achieving through work, education or personal ambition Strong customer service skills with the ability to build rapport Resilience and tenacity to handle challenges and maintain a positive attitude A proactive … division you’ll be instrumental in driving our business forward. You'll be responsible for: Generating new leads Building on existing relationships Providing outstanding customer service The above will be achieved by: Outbound sales through; calls, campaign calls, emails, social outreach and networking Identifying new opportunities either ...

open to negotiation on the day rate - we would expect it to land around £700-£750 per day. Experience Required: Product leadership in customer service environments: extensive experience defining product vision, strategies and outcome-based roadmaps for complex, multi-stakeholder services. Strong background in customer experience, customer contact or public-facing service environments, ideally where operational complexity and customer outcomes shape product decisions. Experience working in evolving, high-ambiguity environments: Experience shaping, growing or stabilising a product function in a fast-changing or build-as-you-go organisation. Comfort operating without fully defined processes ...

Service Desk Analyst (1st Line Support) Location: Guildford Contract: 12 months The Role We are looking for a customer-focused 1st Line IT Service Desk Analyst to join our IT team, providing front-line technical support to internal users across multiple sites. You will … first point of contact for IT-related incidents and service requests, ensuring issues are logged accurately, investigated efficiently, and either resolved or escalated in line with agreed Service Level Agreements (SLAs). Key Responsibilities Act as the first point of contact for IT support, handling incidents and requests ...

Infrastructure Project Consultant London | On-site £ 40,000 + 10% bonus Great opportunity for an IT Infrastructure Project Consultant with excellent customer service experience to support new and existing clients with IT and AV solutions across London. This is a client-facing role combining technical consulting, project coordination … documentation for internal and external use Provide regular updates and reporting on pre-sales and project activity to stakeholders What were looking for: Strong customer service background in a technical or IT-facing role Experience delivering or supporting IT infrastructure, AV, or technology projects Good understanding of networking ...

Infrastructure Project Consultant London | On-site £ 40,000 + 10% bonus Great opportunity for an IT Infrastructure Project Consultant with excellent customer service experience to support new and existing clients with IT and AV solutions across London. This is a client-facing role combining technical consulting, project coordination … internal and external use Provide regular updates and reporting on pre-sales and project activity to stakeholders What we’re looking for: Strong customer service background in a technical or IT-facing role Experience delivering or supporting IT infrastructure, AV, or technology projects Good understanding of networking ...

will lead and coach a team of solutions architects, technical consultants, field engineers, and resource coordinators. You will be responsible for ensuring that service delivery is profitable, efficient, well-resourced, and consistently aligned with exceptional customer service. The successful candidate will have a strong understanding of relevant industry … Resource Management team to keep staff highly utilised and motivated. Undertake audit/review requirements as needed and provide input as necessary to guide service development towards tactical and strategic objectives. Provide management, oversight and structure to the professional services operations processes. Work with your own and other departments ...

Role: Service Desk Analyst Location: Hertford, Hertfordshire Model: Hybrid-working Salary: Up to £32,000 Overview We are seeking an experienced Service Desk Analyst with strong 2nd line support capability to join a Managed Service Provider (MSP) environment. The role involves supporting multiple client organisations across Windows … resolution. You will work in a fast-paced, client-facing environment, delivering high-quality technical support, adhering to SLAs, and contributing to continual service improvement across a diverse customer base. Key Responsibilities Provide technical support to end users across Windows 10/11 and Microsoft-based systems ...

Title: Service Desk Lead/Senior 2nd Line Engineer Location: Swindon (On-site ) Salary: Up to £40,000 (DOE) Sector: Managed Service Provider (MSP) Overview We are working with a growing Managed Service Provider based in Swindon who are looking to appoint a Service Desk Lead. … This role is ideal for a strong 2nd Line Engineer who enjoys being the technical escalation point, mentoring engineers, and maintaining high service standards within an MSP environment. You will act as the bridge between 1st Line and senior technical teams, taking ownership of complex issues while helping ...

Role As the Lead Solution Architect, you will be responsible for defining, shaping, and owning the architecture for solutions built across Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service) , and Power Platform . You’ll also be instrumental in designing integrations with Microsoft ...

First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-time Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

Network Support Lead for a leading technology consultancy. My client have a fantastic reputation in the market for combining deep technical expertise with outstanding customer service, the business specialises in LAN, Wi-Fi, Collaboration, and WAN technologies, supporting customers with innovative and secure IT solutions. The Role This … direct involvement in solving complex network issues. You will act as a senior escalation point for the team, manage high-priority incidents, and ensure service levels are consistently met, all while maintaining excellent customer relationships. You will lead by example, mentoring and guiding the team while remaining actively ...

looking to appoint a Regional Business Development Manager/Account Manager . This role offers a genuine opportunity to build meaningful customer relationships in a sector where face-to-face engagement has historically been limited, with strong support from an established brand and operational infrastructure. The Opportunity This … balanced, field-based sales role , with an even split between developing existing customer accounts and winning new business within your region. You will take ownership of an established portfolio while also proactively identifying and converting new customers, using a consultative, service-led approach. The focus is firmly ...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities Manage the daily operations of the customer accounts. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics ...

Service Desk Analyst Location: London (Hybrid Working 50%) A leading international professional services firm is seeking an IT Service Desk Analyst to join its London-based IT team. This is an excellent opportunity for someone who enjoys being the first point of contact for technology support … fast-paced, high-quality service environment. You'll be supporting a diverse, global user base, working with a broad range of technologies while delivering an exceptional customer experience. The Role As an IT Service Desk Analyst, you will provide 1st and 2nd line support across a wide ...

FIELD SERVICE ENGINEER City of London c£42k + generous benefits Our client is a market leader in the Security Systems Integration sector, with almost 50 years' experience of delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. They … seeking to recruit and experienced Field Service Engineer to complement their established and successful team, tasked with dealing with daily fault requests, PPM duties and out of hours reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks ...

FIELD SERVICE ENGINEER City of London c£42k + generous benefits Our client is a market leader in the Security Systems Integration sector, with almost 50 years' experience of delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. They … seeking to recruit and experienced Field Service Engineer to complement their established and successful team, tasked with dealing with daily fault requests, PPM duties and out of hours reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks ...

client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent … prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support ...

Service Desk Analyst - Bristol This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to over 400 employees. This is a busy and varied role providing technical support … variety of systems, answering support queries either onsite or via phone or email. In order to be considered for this Service Desk Analyst role we are looking for most of the following experience: Previous experience of working on an IT Service Desk/Helpdesk in a 1st Line ...

Salary: £38,000 per annum Shift Pattern: Monday - Friday, 09:00 - 17:00 100% office-based Key Purpose of the Job: Working alongside the Customer Services and Scheduling departments to provide customer and engineering support in a timely and efficient manner. Reducing the number of calls passed … users and engineers, both internally and externally. To ensure prompt and accurate information is scheduled. To prioritise workload and meet contractual deadlines. To answer customer telephone calls, ensuring internal customer service standards are met. Any other reasonable requests from the line supervisors and the Head of Service ...