326 to 350 of 1,822 Customer Service Jobs in the UK

to understand or troubleshoot unexpected behaviors or to answer technical questions about the platform and it's environment. As the successful candidate you will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case … This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Required. 2-4+ years customer facing technical support experience Ability to troubleshoot difficult technical issues with ease and complexity Ability to read basic Java/JavaScript code Personal commitment to quality and customer service Demonstrated ability to troubleshoot difficult technical issues Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Good experience writing or debugging JavaScript (or other object orientated languages) Good experience in using browser debug tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. More ❯

Operations Manager to take central responsibility for the smooth running of the business. Purpose of the Role To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service … webhooks and JavaScript for reporting, automation, and building MVP solutions. Work with the MD to set KPIs/OKRs and track business performance. 3. Team & Operations Leadership Manage the Customer Service team to deliver excellent client support. Manage Sales Operations, set targets, and report on performance. Supervise freelance consultants, developers, and designers. Step in for the MD to … goals Experience Required (Essential) Managing a range of 3rd-party hosted websites and services. IT management (with external IT support). Leading and managing teams. Delivering services in a customer-focused organisation. Budgeting and financial accountability. Managing multiple concurrent projects. SQL for reporting and automation. Experience Preferred (Nice-to-Have) Managing a hosted software system (e.g., LMS). Experience More ❯

Operations Manager to take central responsibility for the smooth running of the business. Purpose of the Role To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service … webhooks and JavaScript for reporting, automation, and building MVP solutions. Work with the MD to set KPIs/OKRs and track business performance. 3. Team & Operations Leadership Manage the Customer Service team to deliver excellent client support. Manage Sales Operations, set targets, and report on performance. Supervise freelance consultants, developers, and designers. Step in for the MD to … goals Experience Required (Essential) Managing a range of 3rd-party hosted websites and services. IT management (with external IT support). Leading and managing teams. Delivering services in a customer-focused organisation. Budgeting and financial accountability. Managing multiple concurrent projects. SQL for reporting and automation. Experience Preferred (Nice-to-Have) Managing a hosted software system (e.g., LMS). Experience More ❯

Operations Manager to take central responsibility for the smooth running of the business. Purpose of the Role To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service … webhooks and JavaScript for reporting, automation, and building MVP solutions. Work with the MD to set KPIs/OKRs and track business performance. 3. Team & Operations Leadership Manage the Customer Service team to deliver excellent client support. Manage Sales Operations, set targets, and report on performance. Supervise freelance consultants, developers, and designers. Step in for the MD to … goals Experience Required (Essential) Managing a range of 3rd-party hosted websites and services. IT management (with external IT support). Leading and managing teams. Delivering services in a customer-focused organisation. Budgeting and financial accountability. Managing multiple concurrent projects. SQL for reporting and automation. Experience Preferred (Nice-to-Have) Managing a hosted software system (e.g., LMS). Experience More ❯

Operations Manager to take central responsibility for the smooth running of the business. Purpose of the Role To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service … webhooks and JavaScript for reporting, automation, and building MVP solutions. Work with the MD to set KPIs/OKRs and track business performance. 3. Team & Operations Leadership Manage the Customer Service team to deliver excellent client support. Manage Sales Operations, set targets, and report on performance. Supervise freelance consultants, developers, and designers. Step in for the MD to … goals Experience Required (Essential) Managing a range of 3rd-party hosted websites and services. IT management (with external IT support). Leading and managing teams. Delivering services in a customer-focused organisation. Budgeting and financial accountability. Managing multiple concurrent projects. SQL for reporting and automation. Experience Preferred (Nice-to-Have) Managing a hosted software system (e.g., LMS). Experience More ❯

Operations Manager to take central responsibility for the smooth running of the business. Purpose of the Role To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service … webhooks and JavaScript for reporting, automation, and building MVP solutions. Work with the MD to set KPIs/OKRs and track business performance. 3. Team & Operations Leadership Manage the Customer Service team to deliver excellent client support. Manage Sales Operations, set targets, and report on performance. Supervise freelance consultants, developers, and designers. Step in for the MD to … goals Experience Required (Essential) Managing a range of 3rd-party hosted websites and services. IT management (with external IT support). Leading and managing teams. Delivering services in a customer-focused organisation. Budgeting and financial accountability. Managing multiple concurrent projects. SQL for reporting and automation. Experience Preferred (Nice-to-Have) Managing a hosted software system (e.g., LMS). Experience More ❯

of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance and DV. Location: Reading The successful candidate will join a highly skilled team of support engineers providing … infrastructure support. The role will require a flexible working ethic and a pragmatic approach to IT support.Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Description of Role Responsible for … as part of an obsolescence project(s). Knowledge of Active Directory, Group Policy, DNS, VMware vCenter, VMWare ESXi and Windows PKI, among others. Works without direction and with customer nominated representatives to accomplish assigned tasks. Contributes to design for specific deliverables and assists in the development of technical solutions. Participates as part of a team and maintains good More ❯

Have you recently worked in IT or Software Customer Support? Do you thrive in delivering excellent Customer service? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £24,700 + overtime You will be able to build your IT career in a strong team, committed … to being "customer-centric" Enhance your IT skills But - You must be a good communicator with reasonable IT skills My client supplies EPoS and Patient Medication Record (PMR) systems for prescription and dispensing in the independent and corporate pharmacy sectors. You will receive an excellent base salary of £24,700 plus overtime (average £2,000) with a salary review … progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with: A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good communication skills, both written and verbal. Good problem-solving skills. Ability to manage own workload More ❯

Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Experience Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. … Installing, configuring, and maintaining desktop and networking equipment. Active Directory, Microsoft Office 365, Entra, Citrix, VMware, vSphere Documenting incidents and resolutions clearly and accurately. Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full … familiarity with ITIL practices. Experience working in a professional services environment (legal firm) If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, we'd love to hear from you. More ❯

Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user … permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree … certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, Please APPLY ASAP. More ❯

Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user … permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree … certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, please APPLY ASAP. More ❯

Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Glasgow The Role: Providing in-person and remote technical support, ensuring a positive user … permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree … certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, Please APPLY ASAP. More ❯

Are you a customer focused person? Do you like assisting people and resolving problems? This role is a blend of technical support and customer service where you will support our clients to get the most out of the software whilst fixing faults and issues that may arise. Key Responsibilities: Managing client contact via phone and email, aiming … the same day. Remotely logging in to the client site to fix common faults or directing the client to resolve the fault themselves. Take ownership of issues ensuring complete customer satisfaction, consulting with subject matter experts and the wider development team when required. Educate new and existing clients on the product via video calls and conferences. Once fully trained … assist with training and mentoring new starters. The ideal candidate will have: Previous experience in a 1st line IT Helpdesk/Service Support or similar technical role is desirable but not essential. Previous customer service experience (minimum 2 years preferred) A team player who can handle support tickets and troubleshoot first line issues. Strong and clear communication More ❯

Technical Product Support Specialist will provide expert assistance to customers, ensuring a seamless experience with the company's products. This role focuses on resolving technical queries while maintaining excellent customer service standards in the retail industry. £28,000 - £34,000 North Leeds/Hybrid Client Details This opportunity is with a medium-sized organisation within the retail industry … known for its strong emphasis on customer satisfaction and innovative product offerings. The company operates in a fast-paced environment, offering opportunities for professional development within its Leeds-based customer service department. Description Provide technical support to customers via phone, email, and other communication channels. Troubleshoot and resolve product-related issues efficiently and effectively. Maintain detailed records … of customer interactions and solutions provided. Collaborate with internal teams to escalate and resolve complex technical problems. Offer guidance to customers on product usage and features. Contribute to the creation of support documentation and FAQs. Participate in training sessions to stay updated on new products and technologies. Ensure customer satisfaction by delivering timely and professional support. Profile A More ❯

We are delighted to be working exclusively with a mission led organisation based in Banbury who are recruiting for a German Speaking Customer Services Advisor to join their team and play a key role in delivering premium client experiences that align with their mission. In this role, you will be the bridge between post-sale and retention, ensuring a … line support on the client portal. Manage and execute client project schedules. Facilitate communication between clients and internal teams. Ensure accuracy in contractual documentation and CRM systems. Deliver outstanding customer service across all channels. Ideally you will have: 2 years customer service experience Professional proficiency in German both written and verbal Project management experience in client More ❯

an exciting opportunity to join a global technology organisation that delivers cutting-edge software solutions to clients across the retail and fuel sectors. Known for its commitment to innovation, customer service, and employee development, this company offers a collaborative and forward-thinking environment where your technical expertise and problem-solving skills will be highly valued. Your new role … level support team, providing high-quality technical assistance for point-of-sale software solutions. You'll manage incoming cases, investigate issues, and guide users through resolution, ensuring a seamless customer experience. While your primary focus will be on application support, you'll also contribute to first-level activities and collaborate with global teams to drive service excellence. This … meetings, and training. What you'll need to succeed To thrive in this role, you'll bring: 2+ years' experience in a technical helpdesk or IT support role Strong customer service skills and a proactive mindset Working knowledge of Windows OS (Windows 7 onwards) Basic networking knowledge Experience with SQL and database management (preferred) Understanding of payment systems More ❯

Your new company An award-winning audio and visual company. Your new role About the RoleWe're looking for a dynamic and highly organised Service Desk Administrator to take ownership of our Service Team operations. In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions, ensuring seamless coordination, exceptional … service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving process improvements, and supporting the growth of the department.If you're passionate about customer experience, operations, and delivering results, this role offers a rewarding career path in a thriving technical environment.Key Responsibilities Customer Service Champion: Act as the … primary point of contact for clients, managing queries via phone, email, and face-to-face with professionalism and urgency. Operational Coordinator: Administer and coordinate all aspects of service delivery, including installations, maintenance, and contract support, ensuring tasks are completed to the highest standard and deadlines are met. Engineer Liaison: Support the planning and scheduling of service engineers, ensuring More ❯

who is eager to develop a strong foundation in business operations. You will be responsible for a wide range of tasks that support the smooth delivery of our 'vCIO' service to our customers, covering the bases of; Consulting, Procurement, Support, Al & Machine Learning, Security Operations, Cloud Operations (AWS, Azure, Office 365). As a Business & Data Administration Apprentice, you … growing organisation. You will play a crucial role in ensuring that clients receive value from our services. Main Responsibilities Reselling Commercial Support Vendor and Partnership Relationship Management Asset Management Customer Service Project Support/Runbook Administration Consultancy Admin Support Budget Planning/Forecasting Solution Investigation Ensuring clients gain maximum value from our services What we're looking for … Strong attention to detail and commitment to quality Excellent communication skills, both written and verbal A team player with a passion for customer service A proactive attitude and ability to adapt in a fast-moving environment Interest in technology and business operations Proficiency in Microsoft Word, Excel, Outlook, and other business communication tools Strong numerical and commercial acumen More ❯

regulatory projects. Full training: No prior tech or print experience required—just bring your enthusiasm, willingness to learn, and passion for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner (in both German and English). Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear … the technical support team, with opportunities to learn and develop new skills. What we’re looking for: Fluent in German and English (spoken and written). Experience in a customer service role. A real passion for delivering excellent customer service. Strong communication, organisational, and listening skills. Logical problem-solving ability and a proactive approach. A flexible, team … company with real career progression, we’d love to hear from you.Apply today or get in touch with Verus Recruitment for more information on . Keywords: French, German speaking, customer service, call center, technology, support, Support technician, support specialist, translation, translator More ❯

Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Glasgow, Stirling and Newcastle (all expenses covered) The Role: Providing in-person and remote technical support … permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Experience with vSphere. A solid understanding and … certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, we'd love to hear from you. More ❯

Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Glasgow, Stirling and Newcastle (all expenses covered) The Role: Providing in-person and remote technical support … permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Experience with vSphere. A solid understanding and … certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, we'd love to hear from you. More ❯

extremely busy and growing team on a temporary basis for at least the rest of the year. In this role you'll be the first point of contact for customer support queries - raising tickets, looking into issues and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … attention to detail What We're Looking For: Experience using ticketing systems . Strong IT skills with a quick grasp of new systems and processes. Previous experience in any customer service, helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with More ❯

extremely busy and growing team on a temporary basis for at least the rest of the year. In this role you'll be the first point of contact for customer support queries - raising tickets, looking into issues and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … attention to detail What We're Looking For: Experience using ticketing systems . Strong IT skills with a quick grasp of new systems and processes. Previous experience in any customer service, helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with More ❯

Full Time 37 hours per week/Office-based in Peterborough Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good use? If so, we may have the role for you! As a Services Desk Technician at CKH you will be responsible for providing first … Peterborough, be able to hit the ground running and provide coaching and support to junior team members when required. Here are some key responsibilities of the role: Deliver excellent customer service, maintaining clear and professional communication with both internal and external customers. Helpdesk Support the Cross Keys Homes userbase in all first line enquiries. Resolution, response and monitoring … of helpdesk tickets to achieve internal SLAs Troubleshooting Triage of all initial support queries including general connectivity from laptops and mobile devices. Assist with office 365, application and service incidents and requests. Once triage has been completed resolve support queries, asking for support and advise where appropriate or escalate to subject matter expected. Deployment Set up of standard laptop More ❯

Overview Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres … for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online More ❯