326 to 350 of 3,205 Customer Service Jobs in the UK

a new industry, join our team as we help shape a brighter way forward. Facilities Coordinator Essential Duties and Responsibilities of the Facilities Coordinator Customer Service Deliver excellent customer service to meet client expectations Build and develop effective relationships with customers at all levels Support reception … as a result of online DSE assessment. Understand & actively support JLL's Quality Management program Site Operations Ensure issues highlighted through site inspections or customer complaints are resolved in a timely manner. Manage all the requests on the Facilities helpdesk and liaise with JLL ES team & service providers … skills: Problem solving Decision making Excellent verbal & written communication Proficient use of Microsoft Tools Competencies The candidate must demonstrate the following personal attributes: Exemplary customer-focused Assertive Possess cultural awareness and sensitivity Experience Facilities experience desired. Qualifications Education: A good level of education to GCSE standard. Good working knowledge More ❯

Join Our Team as a Service Desk Analyst! Location: Warrington- Hybrid | Contract Type: Temp To Perm | Hourly Rate: £12.82 We're on the lookout for a dedicated and enthusiastic Service Desk Analyst to join our vibrant team in Warrington! If you thrive in a client-facing IT environment … and have a passion for providing outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries and issues with professionalism … and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating with team members to deliver exceptional service under pressure. Organising and prioritising your More ❯

Payment Business Operations team in India. This role is responsible for managing Payments and Gift Cards related business health and resolve operational issues impacting customer experience and payment performance for Amazon APAC. Amazon Payments owns and maintains the software platform which processes 20+ payment methods/products in APAC. … supports the larger Payments Division which includes software development, product management and technical operations. The Business Operations team is the first contact for payment customer experience and payment performance issues, receiving escalations from internal stakeholders such as Customer Service, Retail Operations, Finance, Accounting, Legal, Tax, Risk, Security … and escalation reduction opportunities. This team also assesses third party payment partners and manages the operational relationship with third party payment partners, advocating for customer experience and driving operational improvements. In addition to managing the programs to support product/project launch, driving and ensuring success of the objectives More ❯

Passionate about turning customer challenges into wins? Want to shape your career with a thriving $6M business? Our client, a leader in customer solutions, needs a sharp Customer Service Representative who is fluent in Portuguese and English to join their evolving team. They are at the … team up internally, and fix issues for good. Track every move to keep us sharp and compliant. Spot trends and push for a better customer journey. Who You Are: A pro at calming storms and solving problems. A communication ace-empathy meets clarity. A quick thinker who thrives in More ❯

the network devices include CT global Internet backbone, Chinanet/CN2 Sino-Europe backbone as well as IP access network devices. International circuits’ implementation, service provisioning, service delivery, post-sale troubleshooting and technical supports. Maintain and update Operation Plan and other operational procedures, service availability report, traffic … management reports and service improvement solutions. Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements. Coordinate with counterpart … in HQ and design, implement and support differentiated Internet products Follow up customer service escalation with internal departments and external suppliers Providing performance reports for VIP customers, Organizing service review meeting with VIP customers. Gatekeeping customer credit claim Processing supplier service review and credit claiming More ❯

the network devices include CT global Internet backbone, Chinanet/CN2 Sino-Europe backbone as well as IP access network devices. International circuits’ implementation, service provisioning, service delivery, post-sale troubleshooting and technical supports. Maintain and update Operation Plan and other operational procedures, service availability report, traffic … management reports and service improvement solutions. Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements. Coordinate with counterpart … in HQ and design, implement and support differentiated Internet products Follow up customer service escalation with internal departments and external suppliers Providing performance reports for VIP customers, Organizing service review meeting with VIP customers. Gatekeeping customer credit claim Processing supplier service review and credit claiming More ❯

Overview We are recruiting for an I.T. Service Desk Specialist to join the team at our Corporate site in Fresno, CA. This position reports to the Director of Information Technology and is accountable for tier 1 support to clinic employees, administration employees, physicians, and affiliates that use services provided … by the IT Department. This position ensures all service requests are documented in the department's Information Technology Service Management (ITSM) systems. Responsibilities Summary of Responsibilities: Provides effective first-line interface with users seeking IT support. Receives calls for support, records and tracks incidents and complaints, keeping customers … advised on request status and progress. Makes initial assessment of requests, attempts to resolve simple issues, or escalates to the appropriate service support staff. Other duties and projects as assigned. Qualifications EDUCATION: Associate degree or equivalent preferred. LICENSE/CERTIFICATION: Information Technology certifications preferred. Valid driver's license. PRIOR More ❯

door pay Role Overview: Our client, a well-established leader in the fire and security sector, is currently seeking an experienced Fire and Security Service Engineer to join their growing team in London. This exciting role offers the opportunity to work with state-of-the-art fire and security … The role also offers excellent benefits such as a company vehicle, overtime pay, and door-to-door pay. Key Responsibilities: Installation and Maintenance: Install, service, and maintain a wide range of fire and security systems, including fire alarms, CCTV, intruder alarms, access control, and more. Technical Support: Diagnose system … faults, provide efficient solutions, and carry out repairs as required. Customer Service: Deliver outstanding customer service, ensuring that clients' needs are met and all systems are functioning properly. Compliance: Ensure all work is completed in compliance with relevant industry regulations and company policies. Documentation: Complete accurate More ❯

Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and … operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a … ownership of internal IT projects, from planning to execution, ensuring projects meet high standards with comprehensive documentation and governance. Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK business. Oversee the IT service More ❯

Customer Success Manager ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage, and pay for repair and maintenance services from commercial contractors. ServiceChannel is well established, but even after almost 20 years we still retain the … crafting a great product for our customers and an extraordinary work environment for our employees to succeed professionally and personally. We are seeking a Customer Success Manager to coordinate product adoption, light-training, advocacy, retention, etc., and outcomes (e.g., improved utilization, standard methodologies, and expanded use of our products … problem solver and an organized doer ensuring client needs are met. Responsibilities: Proactively recommend ServiceChannel standard methodologies, processes, and configurations that align with the customer's business objectives and strategy, driving the full potential and adoption of ServiceChannel's product offering throughout the customer lifecycle. Establish and supervise More ❯

CFDs to precious metals, master an exciting world of wealth management tools. Due to our accelerated expansion, we are looking for an energetic and customer-centric associate. This opportunity is perfect for anyone seeking career progression within the financial services industry. Join a dynamic team striving to provide top … quality service by supporting retail market access via City Index and If successful, you will be instrumental to the growth and success of our brand. This person must be a fluent Mandarin speaker who can type simplified Chinese smoothly. Permanent/Two years contract, full-time, hybrid Responsibilities Position … Purpose: Due to our accelerated expansion, we are looking for an energetic and customer-centric associate. This opportunity is perfect for anyone seeking career progression within the financial services industry. Join a dynamic team striving to provide top-quality service by supporting retail market access via City Index More ❯

Applications Support Analyst – Applied Epic, Service Now, Acturis Bromsgrove – £30,000 - £35,000 + Benefits Applause IT is seeking an Applications Support Analyst with experience in an insurance environment with solid experience in agency management systems (AMS), is sought by a global insurance organisation with a tech team based … technical assistance for business application issues. Provide technical support over the phone, in-person, or other means of communications while maintaining high levels of customer service and documentation. The successful Lead Application Support Analyst should possess knowledge of the following: · Thorough understanding, through practical use, of the Applied … Epic (or equivalent) agency management system. · Thorough understanding of agency support programs (Service Now, DocuSign, CSR24 & Various Rating systems) · Enterprise level service desk ticketing experience · Strong customer service and communication skills · Good attitude and a desire to help others · Thorough problem-solving skills. · Ability to train More ❯

at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests with a can-do attitude, ensuring prompt and efficient resolution. What makes you a great fit: Driving Licence and access to a car … for occasional travel to sites(essential) Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of … experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer incidents and service requests Maintain a high More ❯

You will like White goods field service/repair in WS, WV, TF postcode areas for an up-and-coming company, with a family feel but an impressive big brand client base. They have a Walsall Depot/HQ and operate primarily in West Midlands. They specialise in service of electronics and technical products and act as customer service, warranty, returns and refurbishments for partner organisations. They are ambitious, growing and are a great employer for experienced Appliance/White Goods Service Technicians/Engineers who are open to a new challenge. The Role The … White Goods Engineer job involves undertaking service maintenance and repair to white goods at customer premises at allocated postcodes in Birmingham, Walsall, Wolverhampton & Telford areas. Specifically, this includes warranty checks, fault-finding, troubleshooting, repair and modification to washing machines, tumble dryers, fridges, freezers and cookers according to your More ❯

You will like White goods field service/repair in WS, WV, TF postcode areas for an up-and-coming company, with a family feel but an impressive big brand client base. They have a Walsall Depot/HQ and operate primarily in West Midlands. They specialise in service of electronics and technical products and act as customer service, warranty, returns and refurbishments for partner organisations. They are ambitious, growing and are a great employer for experienced Appliance/White Goods Service Technicians/Engineers who are open to a new challenge. The Role The … White Goods Engineer job involves undertaking service maintenance and repair to white goods at customer premises at allocated postcodes in Birmingham, Walsall, Wolverhampton & Telford areas. Specifically, this includes warranty checks, fault-finding, troubleshooting, repair and modification to washing machines, tumble dryers, fridges, freezers and cookers according to your More ❯

close partnership with our local communities and other important partners. About the role? Are you a proactive, detail-oriented individual with a passion for customer service and technical administration? We're looking for a Technical Support Officer to join our Building Control team and play a vital role … compliance with relevant procedures. You'll manage application validations, calculate charges, handle enquiries, and provide minor technical advice while maintaining a high level of customer service and efficiency. You'll also play a key part in promoting the Local Authority Building Control Service (LABC) and helping us … deliver a seamless, customer-focused experience. You will need? Qualifications: GCSEs (Grades 9-4) including Maths and English (or equivalent). Experience: Previous administrative experience, ideally in a technical or regulatory environment, and confident use of IT systems (such as MS Office and ideally IDOX Uniform or similar). More ❯

full training for the suitable candidate. This Sales Administrator role will suit someone who is tech-savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. You will be willing to learn and will be given … you should be IT computer-literate with a good telephone manner. To be successful in Sales Administrator role, you will have:- Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team … once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of a Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries More ❯

Respect Others, Take Ownership, Care for Each Other Company: Strategic Portfolio Management, Agile, ECM and Automation Solutions Consultancy across EMEA Your Background: IT Support, Customer Service, Customer Support, Helpdesk Support, Desktop Support, MS Office 365 Who we are: Established in 2002, we were founded on a passion … SSO, Azure Policies, Entra, 2FA, Intune, ISO27001 standards for suppliers, policies, process and procedures • Supporting the CTO on internal projects as required • Providing excellent customer support at all levels • Assisting the Customer Support Desk with incidents About you: • Previous IT administration experience with the products mentioned below • Possess … skills with a desire to progress your career within an ambitious Tech Software and Consultancy firm • A likeable personality with excellent internal and external customer facing, communication and presentation skills • Possess and able to maintain a good working knowledge of the current and upcoming IT roadmap to provide best More ❯

will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will bewilling to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. You will be willing to learn and will be given … allocating enquiries. To be successful in Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team … once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of a Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets between 07:00am – 09:00am. Ensure prompt More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets between 07:00am – 09:00am. Ensure prompt More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets between 07:00am – 09:00am. Ensure prompt More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets between 07:00am – 09:00am. Ensure prompt More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets between 07:00am – 09:00am. Ensure prompt More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets between 07:00am – 09:00am. Ensure prompt More ❯