351 to 375 of 3,599 Customer Service Jobs in the UK

our understanding of systems related to the Alexa knowledge base. We identify and correct knowledge gaps and share findings to implement scalable solutions across languages. We think from the customer's viewpoint and use our cultural and linguistic expertise to solve questions on how customers might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional … this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical … your investigation actions and next steps - Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes - Generate service metrics using scripts and/or documentation - Apply your unique skillset to improve team processes and highlight documentation or training needs - Impart your knowledge to team members through peer More ❯

Who are we? Established in 2000, Modern Networks are a growing IT Managed Service Provider (MSP) and Internet Service Provider (ISP) specialising in providing services to the property management sector and commercial businesses nationwide. We work closely with our customers to deliver a wide range of IT services from endpoint technology to connectivity and telephony. We partner with … are seeking a skilled project delivery generalist to join our dynamic team. Our projects vary in scale and size and can be anything from an entire IT infrastructure managed service (including Data Cabling, Connectivity, Wireless Solutions, Hosted Telephony and Desktop Services), to smaller projects such as onboarding sites with a small number of users. Other projects you will be … and WAN. Interest and exposure to security, including firewalls and Windows security for servers and workstations You're a people person - we are looking for charismatic engineers with amazing customer services skills, including the ability to explain technical concepts to a non-technical audience. What you’ll get from us Great prospects - once you’ve got to grips with More ❯

role is a fantastic opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out … and user maintenance Maintaining the hardware and software estate ensuring devices are kept up to date. This opportunity would suit someone with a solid knowledge base in IT and customer service who is looking to develop their skills and experience. There is opportunity to work with internal teams and take on projects alongside the hardware and application support. More ❯

role is a fantastic opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out … and user maintenance Maintaining the hardware and software estate ensuring devices are kept up to date. This opportunity would suit someone with a solid knowledge base in IT and customer service who is looking to develop their skills and experience. There is opportunity to work with internal teams and take on projects alongside the hardware and application support. More ❯

role is a fantastic opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out … and user maintenance Maintaining the hardware and software estate ensuring devices are kept up to date. This opportunity would suit someone with a solid knowledge base in IT and customer service who is looking to develop their skills and experience. There is opportunity to work with internal teams and take on projects alongside the hardware and application support. More ❯

clients. This is an ideal opportunity for someone who enjoys varied work environments, problem-solving on the go, and being part of a reputable organisation that values professionalism and service excellence. Key Responsibilities Provide mobile, on-site IT support for key clients across your assigned region. Troubleshoot and resolve issues relating to Windows 7, 10, and 11, and Office … 365. Support hardware break-fix tasks (training provided if needed). Deliver a high standard of customer service and communication. Participate in on-call rota (if required). Maintain up-to-date documentation and reporting. Essential Requirements Proven experience in IT support or field services. Strong knowledge of Microsoft Windows (7/10/11) and Office 365. More ❯

looking to expand their skills. Key Responsibilities: Act as the first point of contact for technical issues via telephone, email, and fault-reporting tools. Monitor various systems (including CCTV, Customer Information Systems, and networking tools like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to … monitoring systems. Perform regular system health checks and scheduled maintenance. Assist with onboarding and configuring new devices into monitoring platforms. Maintain and update the IT asset database. Deliver excellent customer service and maintain strong communication throughout issue resolution. Adhere to SLAs and follow standard operating procedures. Key Skills and Qualifications: Experience in an IT support or technical maintenance More ❯

destination. Assist with the sourcing of destinations by initiating the RFP process and being sensitive to supplier relationships. Total responsibility for ensuring the RFP results are documented in the customer destination presentation in an accurate, detailed oriented manner and the presentation meets the needs of the client, demonstrates a level of savings and meets the revenue goals of API. … in all API technology platforms to ensure clients are align with appropriate software solution Competencies Problem Solving/Analysis Building Relationships Business Acumen Strategic Thinking Results Driven Negotiation Leadership Customer Focus Managing Processes Market Knowledge Developing and Maintaining Budgets Technical Capacity Communication Proficiency Supervisory Responsibility None Work Environment This position operates in a remote work environment. Physical Demands The … relying on extensive experience and judgment to plan and accomplish goals. Shows attention to detail and the ability to produce high quality work Ability to positively present API in customer facing situations Attention to detail and the ability to produce high quality work is a must. Strong Microsoft Office computer skills, with emphasis on Excel Exceptional verbal and written More ❯

E, World endurance Championship and more. In a competitive market we strive for excellence by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role … + years in a desktop or application-support role Strong working knowledge of Windows desktop & server OS, Microsoft 365 Fluent English and excellent written/verbal communications Proven customer-service mindset, problem-solving ability and calm under pressure Highly Desirable Familiarity with ERP/CRM packages (inspHire, SAP, Dynamics) Scripting basics (PowerShell, batch) or SQL query writing Cisco More ❯

looking to expand their skills. Key Responsibilities: Act as the first point of contact for technical issues via telephone, email, and fault-reporting tools. Monitor various systems (including CCTV, Customer Information Systems, and networking tools like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to … monitoring systems. Perform regular system health checks and scheduled maintenance. Assist with onboarding and configuring new devices into monitoring platforms. Maintain and update the IT asset database. Deliver excellent customer service and maintain strong communication throughout issue resolution. Adhere to SLAs and follow standard operating procedures. Key Skills and Qualifications: Experience in an IT support or technical maintenance More ❯

destination. Assist with the sourcing of destinations by initiating the RFP process and being sensitive to supplier relationships. Total responsibility for ensuring the RFP results are documented in the customer destination presentation in an accurate, detailed oriented manner and the presentation meets the needs of the client, demonstrates a level of savings and meets the revenue goals of API. … in all API technology platforms to ensure clients are align with appropriate software solution. Competencies Problem Solving/Analysis Building Relationships Business Acumen Strategic Thinking Results Driven Negotiation Leadership Customer Focus Managing Processes Market Knowledge Developing and Maintaining Budgets Technical Capacity Communication Proficiency Supervisory Responsibility None Work Environment This position operates in a remote work environment. Physical Demands The … relying on extensive experience and judgment to plan and accomplish goals. Shows attention to detail and the ability to produce high quality work. Ability to positively present API in customer facing situations. Attention to detail and the ability to produce high quality work is a must. Strong Microsoft Office computer skills, with emphasis on Excel. Exceptional verbal and written More ❯

E, World endurance Championship and more. In a competitive market we strive for excellence by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role … + years in a desktop or application-support role Strong working knowledge of Windows desktop & server OS, Microsoft 365 Fluent English and excellent written/verbal communications Proven customer-service mindset, problem-solving ability and calm under pressure Highly Desirable Familiarity with ERP/CRM packages (inspHire, SAP, Dynamics) Scripting basics (PowerShell, batch) or SQL query writing Cisco More ❯

innovate, grow, and lead with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world. Develop customer relationships and drive sales of Bandwidth Infrastructure to enterprise and finance customers. Achieve sales and revenue growth targets through consistent account management activities as well as acquiring new accounts. … and report on sales performance and activities in Zayo's CRM tool and other reporting tools. Develop accurate and timely forecast of sales opportunities. Develop and maintain records of customer activity for reporting of sales and forecasts. Provide accurate and timely information to management. Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives … either Finance, Pharma, Media, Enterprise, Data Centre or MSP accounts. Strong financial acumen. Demonstrated success & consistency in achieving targeted sales goals. Excellent communication skills, both verbal and written. Exceptional customer service and relationship building/maintaining skills. Thorough understanding of account management & the strategic selling process. Effective problem solving and interpersonal skills. Knowledge of Microsoft Word, Excel and More ❯

businesses, enabling us to recruit individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As … necessary. Understanding of standard solutions such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous. You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via email, including an excellent standard … of writing. You will be keen to work in a fast paced environment and manage your workload within SLAs we are proud of the speed and quality of service we deliver to stakeholders. You will be comfortable adapting to change and helping the team/other teams where required. We are an office based team so you will be More ❯

of internal and client-facing products, including third-party tools. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage end-to-end incident … systems. Strong troubleshooting skills with experience in XML and server log analysis. Familiarity with GDS systems, especially Sabre; knowledge of Amadeus and Cytric is a plus. Excellent communication and customer service skills, with the ability to simplify complex information. Proactive, methodical, and inquisitive approach to problem-solving. Team-oriented mindset with a willingness to support a variety of More ❯

of internal and client-facing products, including third-party tools. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage end-to-end incident … systems. Strong troubleshooting skills with experience in XML and server log analysis. Familiarity with GDS systems, especially Sabre; knowledge of Amadeus and Cytric is a plus. Excellent communication and customer service skills, with the ability to simplify complex information. Proactive, methodical, and inquisitive approach to problem-solving. Team-oriented mindset with a willingness to support a variety of More ❯

on experience with commission OTE £36k Driving Operational Excellence, Empowering Team Success Overview The MSP Sales Operations Assistant is a vital contributor to the success of our growing Managed Service Provider (MSP) ecosystem. This role is ideal for a detail-oriented, proactive individual who thrives on collaboration and is eager to make a meaningful impact in a dynamic, fast … satisfaction among internal teams and MSP partners. Required Skills Attention to Detail: Ability to handle multiple tasks with precision and ensure the accuracy of data and processes. Focus on customer outcomes: Show the desire to deliver excellent customer service, ensuring our partners have a great experience in their engagement with Climb. Organisation: Strong time management skills to More ❯

businesses, enabling us to recruit individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of … upgrades, and infrastructure improvements. What does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of legal and professional services in … necessary. Understanding of standard solutions such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous. You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via email, including an excellent standard More ❯

businesses, enabling us to recruit individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of … upgrades, and infrastructure improvements. What does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of legal and professional services in … necessary. Understanding of standard solutions such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous. You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via email, including an excellent standard More ❯

in the Servicing team. It's a great opportunity for someone who enjoys variety, thrives on solving problems with data, and wants to make a real impact on both customer outcomes and business performance. Your new role Using rich data sets, you'll help shape and refine collections and communication strategies tailored to different customer profiles. This means … understanding customer behaviour and designing approaches that are both effective and empathetic. A key part of the role is ensuring that all strategies align with industry regulations and consistently deliver fair, positive outcomes for customers. Compliance and customer care go hand in hand here. You'll also be responsible for reporting on collections performance and looking at recovery … rates, the impact of different strategies, and the overall customer experience. This insight will help guide future decisions and improvements. Continuous testing and optimisation are central to the role. You'll regularly review and refine strategies to improve results, reduce risk, and ensure the business is always moving forward with data-backed decisions. Your ability to present insights clearly More ❯

in the Servicing team. It's a great opportunity for someone who enjoys variety, thrives on solving problems with data, and wants to make a real impact on both customer outcomes and business performance. Your new role Using rich data sets, you'll help shape and refine collections and communication strategies tailored to different customer profiles. This means … understanding customer behaviour and designing approaches that are both effective and empathetic. A key part of the role is ensuring that all strategies align with industry regulations and consistently deliver fair, positive outcomes for customers. Compliance and customer care go hand in hand here. You'll also be responsible for reporting on collections performance and looking at recovery … rates, the impact of different strategies, and the overall customer experience. This insight will help guide future decisions and improvements. Continuous testing and optimisation are central to the role. You'll regularly review and refine strategies to improve results, reduce risk, and ensure the business is always moving forward with data-backed decisions. Your ability to present insights clearly More ❯

of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Project Delivery (80%) Delivering implementation projects to our customers. Creating excellent documentation. Project handovers to service delivery. Implementing new technologies. Project Scoping \ Planning \ Training (20%) Internal training supporting staff members in their development Scoping and Planning successful projects Mentoring junior team members. Our perfect candidate … a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech More ❯

a + benefits Dynamic environment with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and support solutions to customers across … Strong knowledge of Windows Server environments and Active Directory Hands-on experience with Office 365 and common enterprise applications Understanding of networking fundamentals and associated technologies Excellent communication and customer service skills Ability to work split shifts: 08:00–17:00 and 12:00–21:00, Monday to Friday TO BE CONSIDERED: Please either apply by clicking online More ❯

Windows. Skills in Office 365 as well as hardware building are definitely a bonus. Specific duties will include (but aren’t limited to): The timely and accurate logging of customer issues into the Call Management system, from both phone calls and incoming emails Using the formal call logging system in place, and be responsible for the quality of the … ability if you don’t need to escalate. recognising when a call is urgent and escalate accordingly, Carrying out configuration and testing of new kit prior to install at customer site The ability to work as part of a team, whilst remaining self-motivated in managing your own workload; the ability to demonstrate an excellent customer service … 00pm Monday – Friday [excluding Bank Holidays] and you will work a 371⁄2 hour week around these hours. You may be asked to work the occasional weekend to support customer migrations; this will be supervised and time given back in lieu. In addition, you’ll be expected take part in the Technical Support meetings which take place one morning More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … customers. To succeed, you should be excited about solving tough, ambiguous business problems with analytical rigour, commercial viability and execution effectiveness. About the role We are looking for a customer centric, commercially minded product manager to lead and grow our Cross Border Payments business. You will lead our multi-disciplinary Global Payments Squad and on a daily basis be … and business segments. Identify target audiences and prioritise efforts to attract and engage them by deeply understanding their needs and how to delight them. Identify partnership opportunities to enhance customer experience and/or the unit economics of cross border-payments and be comfortable leading these conversations and negotiations. Be a highly analytical leader with the ability to proactively More ❯