Longbridge, Warwickshire, United Kingdom Hybrid / WFH Options
Kerv Digital
Lead Functional Consultant Not for Profit Sector Salary: competitive depending upon experience + benefits Where the job is based : Hybrid (home-based, working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're … mission. Non-Profit and Membership organisations account for approximately 50% of our business. Required Skills: Experience of the Non-profit and Membership sector essential In-depth knowledge of D365 Customer Engagement first-party applications and the Power Platform. Capable of leading a team of functional consultants, collaborating with clients to design and build Dynamics 365 CE and Power Platform … Solutions Proficiency in several of the following products: Sales, CustomerService, Customer insights, Power Apps, Power Automate, Power Pages, Copilot Studio and Power Bi End to End Implementation Experience essential especially in larger/more complex projects of Multiple Dynamics 365 CE or Power Platform end to end implementation including requirements analysis, design, configuration, testing, training, data More ❯
Longbridge, City and Borough of Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Kerv Digital
Lead Functional Consultant – Not for Profit Sector Salary: competitive depending upon experience + benefits Where the job is based : Hybrid (home-based, working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're … mission. Non-Profit and Membership organisations account for approximately 50% of our business. Required Skills: Experience of the Non-profit and Membership sector essential In-depth knowledge of D365 Customer Engagement first-party applications and the Power Platform. Capable of leading a team of functional consultants, collaborating with clients to design and build Dynamics 365 CE and Power Platform … Solutions Proficiency in several of the following products: Sales, CustomerService, Customer insights, Power Apps, Power Automate, Power Pages, Copilot Studio and Power Bi End to End Implementation Experience essential especially in larger/more complex projects of Multiple Dynamics 365 CE or Power Platform end to end implementation including requirements analysis, design, configuration, testing, training, data More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
QA
is perfect for someone eager to learn, grow, and contribute to a fast-paced environment, supporting our internal users and infrastructure. We value a problem-solving mindset and excellent customerservice skills. Responsibilities: Providing user support and resolving technical issues Creating and managing accounts in Microsoft 365 and Active Directory Installing, maintaining, and troubleshooting IT hardware and software … Supporting users with Apple devices (iPhones and Macs) Maintaining clear documentation and updating support tickets in line with IT policy Desirable skills: Strong communication skills (verbal and written) Excellent customerservice skills Ability to solve problems independently Familiarity with Microsoft Teams, SharePoint, and OneDrive Basic understanding of Windows 10/11 and macOS environments Interest in or experience More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Red Personnel
Ensure effective use of MS SQL, including data management, reporting, and performance optimisation. Work collaboratively in an Agile project delivery environment, contributing to sprints and system improvements. Deliver excellent customerservice to internal stakeholders, providing clear communication and timely issue resolution. Keep up to date with new Microsoft technologies and make recommendations for adoption. Person SpecificationEducation & Training Degree … with the ability to engage with colleagues and stakeholders at all levels. Personal Qualities Initiative and ability to prioritise workload under pressure. Problem-solving and decision-making capability. Excellent customerservice skills, including empathy, responsiveness, and professionalism. Strong interpersonal skills and ability to work collaboratively as part of a team. Professional, positive, and proactive approach, with commitment to More ❯
DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store, Stratford Are you a dynamic and results-driven leader with a passion for technology and customerservice? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking … you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customerservice, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities Health & Safety: You'll lead by example, ensuring the highest standards of health … resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at More ❯
DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customerservice? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking … you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customerservice, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health … resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
TRS Consulting
days out of seven and will include some weekend work** The Role - Applications Specialist, Pathology Laboratory Diagnostics Following continued growth this market-leading organisation now seeks to recruit a customer focused Applications Specialist responsible for: Performing pre-sales demonstrations and post-sales customer training Onboarding new customers by engaging teams in the launch Travelling to prospective customer … able to demonstrate: Previous experience in an application specialist or biomedical scientist role with one or more of the following specialisations: - haematology - immunology - clinical chemistry - molecular - life sciences Excellent customerservice and communication skills The Company - Applications Specialist, Pathology Laboratory Diagnostics This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the … investment in research and development is second to none in their industry, ensuring that they remain a market leader At the core of their business lie product innovation, excellent customerservice and good people This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and/or employment More ❯
Castleford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Teva
with procurement and asset tracking. Support onboarding and offboarding processes by coordinating IT access, hardware, and software setup. Manage and update ITOA department records, including software licenses, contracts, and service agreements. Process invoices and purchase orders related to ITOA purchases. Liaise with vendors and service providers as needed. Ensure compliance with company policies and IT security procedures. Location … Runcorn Your Experience And Qualifications Do You Have: Previous experience as an administrative assistant, preferably in an IT or technical environment. A qualification(s) within Business Administration, IT or CustomerService would be advantageous. Proficiency with office software (M365) and a basic understanding of IT terminology and processes. Experience with asset management or procurement systems. Are You: Well … your approach to problem-solving. Able to handle confidential information with discretion. Comfortable working independently and as part of a technical team. Prioristing professionalism and placing upmost importance on customerservice delievery. Able to work in a fast-paced environment and handle multiple tasks simultaneously. If so, we'd value hearing from you! Enjoy A More Rewarding Choice More ❯
East Kilbride, Glasgow, Lanarkshire, Scotland, United Kingdom
QA
digital career through a Digital Support Apprenticeship. Based at our East Kilbride facility, this full-time role is ideal for someone looking to build strong foundations in digital systems, customerservice, and internal business support. You’ll play a key part in supporting our internal teams, learning our business systems inside and out, and developing into a super … proficient within ServiceNow CRM system - handling invoicing, producing reports, and data entry to maintain accurate and up-to-date records Working collaboratively with internal departments including sales, logistics, and customerservice to ensure seamless digital processes Supporting digital improvement projects across the business to enhance workflow efficiency Helping to manage product lifecycle, inventory control, and customer orders More ❯
UNIT 3, HAZEL COURT, MIDLAND WAY, BARLBOROUGH, England
AAG I.T. SERVICES LTD
escalate support tickets using AAG’s internal systems. They will gain exposure to tools such as TeamViewer and work closely with senior technicians to build real-world technical and customerservice skills. Role Assist with password resets, hardware configuration, antivirus setup, and endpoint protection installation under supervision Support the implementation of multi-factor authentication and group policy application … log support requests using Autotask and escalate issues according to SLA requirements and technical complexity Communicate with users via phone, email, messaging, and video calls, delivering clear and professional customerservice Use internal documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks Configure and test new IT equipment including desktops, peripherals, routers … Duration 1 Year 3 Months Positions Available 1 Closing Date Saturday, 11th October 2025 Start Date Monday, 20th October 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Administrative skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer AAG I.T. SERVICES LTD AAG IT More ❯
Wolverhampton, West Midlands, England, United Kingdom
Adecco
Road Safety Location: Bilston Contract Type: Temporary Hourly Rate: £15.56 Full-Time Position Are you passionate about road safety and technology? Do you have experience in highway management or customerservice? If so, our client is looking for a dedicated Technical Specialist to join their team in Bilston! Why Join Us? Work in a vibrant office just a … orders. Record third-party damages and process claims to support cost recovery. Manage day-to-day system faults and ensure timely rectification. Liaise with various stakeholders to ensure seamless service delivery. Attend meetings and collaborate with contractors, utilities, and other departments. Prepare correspondence and reports essential for service functions. What We're Looking For: 1-3 years of … experience in a highway or customerservice environment. Knowledge of ITS systems and operational management. Strong database management skills and computer literacy. Experience working in a control room setting. Relevant technical training and certifications (HERS ECS Sector 8, SIA Licence Level 2). Full driving licence and a commitment to continuous professional development. Flexibility to work evenings and More ❯
Chesterfield, Derbyshire, England, United Kingdom Hybrid / WFH Options
LANGLAND CONSULTANTS LTD
Support Team Lead Application Support Team Leader: Are you a talented Application Support Team Leader who can co-ordinate and motive the team, has a passion and desire for customerservice and to excel in their role. You will be responsible for managing a small team of 4 direct reports and some additional project reports. Do you have … of excellent services delivered through the team and provide leadership and management support to this team. In addition, you will build strong relationships with suppliers and key stakeholders. ensuring service needs are translated into effective OCT solutions. As Support Lead Team Leader you will be responsible for ensuring the team performs to the highest levels and SLA commitments are … met with exceptional customerservice, and be a conduit between support, DevOps, and other teams.You will need to have strong communication skills, both written and verbal and the ability to take ownership of incidents, whilst ensuring issues are being prioritized and resolved effectively. This role reports directly to the Head of Technology & Data and will need some technical More ❯
techniques, from cold calling and market research to running presentations and actively managing the sales pipeline. Key Responsibilities New Business Acquisition: Target, identify, qualify, and close opportunities in new service provider accounts across industrial distribution, manufacturing, EMS, and CEM channels. Sales Pipeline Management: Take ownership of the full sales cycle, including outbound prospect research, lead qualification, customer presentation … Central. Goal Achievement: Be responsible for achieving monthly, quarterly, and annual lead generation and closed revenue goals. Client Relationship Development: Develop long-term relationships with customers based on exceptional customerservice, quality, and responsiveness. Internal Collaboration: Work alongside the Industrial Business Development Manager to develop strategy and collaborate with the sales support team to process sales orders, manage … customerservice requirements, and ensure timely quotation estimates for reporting purposes. Research & Reporting: Undertake market research to identify new target prospects, examine the competition, and work with administration to provide accurate monthly activity and sales pipeline reports. Continuous Improvement: Work with the management team on continuous improvement initiatives across the sales process. A successful candidate will have the More ❯
and technically proficient Dynamics 365 Administrator to be at the forefront of our digital transformation initiatives. This role requires a deep understanding of the Dynamics 365 CRM platform (Sales, CustomerService, Project Operations) to manage, configure, and maintain our system, ensuring it meets business needs and supports organisational goals. Key Responsibilities as a Dynamics 365 Administrator: Manage the … system functionality and user experience. Key Skills and Experience for a Dynamics 365 Administrator: Essential: 3+ Years of experience in administration and development in Dynamics 365 CRM Modules Sales, CustomerService, Project Operations. Proficiency in Dynamics 365 administration, including user management, security roles, and system configuration. Knowledge of Power Platform tools (Power Apps, Power Automate, Power BI). … e.g.: MB230, MB280, MB910. Sales and Services Co-Pilot experience. Competencies and Skills: Strong business acumen with a technical background. Excellent written and verbal communication skills with a strong customer focus. Highly motivated for learning, development, and self-improvement. Strong interpersonal skills with the ability to engage and build strong relationships with business and IT leaders, project team members More ❯
IT support across the whole school estate. Support can range from hardware and software IT incidents and be both remote support and in-person. Role Main duties and responsibilities Service Desk and Technical Assistance: · First line ‘break-fix’ assistance to school-based users as directed by the site Service Desk queue · Use the service desk software to … Communicate with school-based staff to inform them of the action and progress of reported problems · Assist school-based staff and students with technical issues* · Provide high levels of customerservice Hardware/Software Support and Fault Diagnosis: ·First-line support for workstation and laptop support. Assessment and resolution of hardware/software issues · First line support for … hardware issues · First-line support for wireless access points and hardwired network points. Basic assessment and resolution of issues · Complete troubleshooting tasks on supported infrastructure as directed by the service desk. · Test and change cables as required. (Network, USB, serial, parallel, etc) · Change and diagnose hardware equipment as directed by the service desk Routine Maintenance and ServiceMore ❯
is motivated and passionate about technology. This role is ideal for someone with a natural flair for IT, a strong willingness to learn, and a dedication to delivering exceptional customerservice while supporting schools across Buckinghamshire and Berkshire. Key Responsibilities: Handle 2nd some 3rd line issues, respond to ICT emergencies, and manage escalations. Resolve technical problems affecting school … Experience with cloud technologies such as Office 365 and Azure. Proven ability to lead installations of servers and networks. Excellent troubleshooting and decision-making skills during IT emergencies. Outstanding customerservice and communication abilities (both verbal and written). Flexible, adaptable, and able to work independently while managing your own time effectively. Please apply for immediate consideration, interviews More ❯
for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues … Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customerservice levels Requirement's: Excellent proven track record supporting clients in a financial environment Excellent proven customerservice based approach Proven ability to prioritize tasks and More ❯
Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT team. You ll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first-line … setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office … and remote support tools. Excellent communication and customerservice skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a UK driving license and your own car More ❯
Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT team. You’ll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems — with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first-line … setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office … and remote support tools. Excellent communication and customerservice skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a UK driving license and your own car More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Remote (Commutable to Sheffield/Nottingham Office) Salary: Up to £26,525 Shift (10.00am-22.00pmam, 4 on … would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 24/7 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off shift pattern. You will be expected to come … meetings and up to 6 weeks in office training as required. What youll be getting up to on a day-to-day basis: Reporting into the 24/7 Service Desk Team Leader, as a 24/7 Service Desk Engineer, you will provide effective technical support to Littlefishs contract customers. The Service Desk Engineer will resolve More ❯
while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in CustomerService Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first … and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude Your Training with Baltic This apprenticeship is more than just a qualification - it's your launchpad into … the IT world. You'll complete: AZ-900 Azure Fundamentals - a foundational cloud computing certification Confident Communication - develop self-awareness, body language, and digital presence CustomerService Fundamentals - learn how to understand user needs, resolve conflict, and build professional relationships Ready to Apply? Click "Apply" and send us your CV! Once received, you'll be invited to a More ❯
Shefford, Bedfordshire, South East, United Kingdom
Baltic Apprenticeships
while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in CustomerService Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first … and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude Your Training with Baltic This apprenticeship is more than just a qualification - it's your launchpad into … the IT world. You'll complete: AZ-900 Azure Fundamentals - a foundational cloud computing certification Confident Communication - develop self-awareness, body language, and digital presence CustomerService Fundamentals - learn how to understand user needs, resolve conflict, and build professional relationships Ready to Apply? Click "Apply" and send us your CV! Once received, you'll be invited to a More ❯
got 6 12 months hands-on experience or you re an established engineer with 3+ years in the field, we have exciting opportunities to join our growing Fire & Security Service Team. You ll be part of a business that puts safety, compliance, and customerservice first. We deliver specialist fire detection, security alarm, door access, and life … your trade, enjoy solving technical challenges, and want to grow in a supportive, forward-thinking environment, we d love to hear from you. The Role You ll carry out service, maintenance, fault-finding, repairs, and installations across a range of Fire & Security systems. Working across counties, you ll ensure systems are safe, reliable, and compliant. Occasional visits (once every … Alarms Access Control Systems Warden Call or Telecare Systems Fault-finding and providing effective solutions on client sites Carrying out surveys, routine maintenance, and remedial works Working to strict service-level agreements (SLAs) and compliance standards Maintaining accurate records of work completed Liaising directly with clients, coordinators, and management to resolve issues Adhering to Health & Safety protocols and site More ❯
Hull, North Humberside, North East, United Kingdom
Baltic Apprenticeships
they offer innovative ICT solutions, hardware, and software tailored to the education sector. From IT help desks to on-site support and installations, they provide the right level of service to meet our customers' needs. They are now looking for a passionate and dedicated IT enthusiast to join their growing team as an IT Apprentice. This apprenticeship is the … month drinks) Ongoing training and career development opportunities Desired Qualities, Skills and Knowledge: Passion for IT, problem-solving, and staying up to date with technology advancements. Strong communication and customerservice skills. Experience with building PCs, hardware installations, and software deployment is beneficial. Ability to work independently and as part of a team. Required Grades - Maths 4/… time classes with our expert trainers and self-paced courses created by industry specialists. Expert: Microsoft 365 Fundamentals (MS-900 Microsoft 365 Fundamentals) Bespoke: Problem Solving & Innovation; IT Helpdesk CustomerService Fundamentals Next Steps: To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom
Baltic Apprenticeships
they offer innovative ICT solutions, hardware, and software tailored to the education sector. From IT help desks to on-site support and installations, they provide the right level of service to meet our customers' needs. They are now looking for a passionate and dedicated IT enthusiast to join their growing team as an IT Apprentice. This apprenticeship is the … month drinks) Ongoing training and career development opportunities Desired Qualities, Skills and Knowledge: Passion for IT, problem-solving, and staying up to date with technology advancements. Strong communication and customerservice skills. Experience with building PCs, hardware installations, and software deployment is beneficial. Ability to work independently and as part of a team. Required Grades - Maths 4/… time classes with our expert trainers and self-paced courses created by industry specialists. Expert: Microsoft 365 Fundamentals (MS-900 Microsoft 365 Fundamentals) Bespoke: Problem Solving & Innovation; IT Helpdesk CustomerService Fundamentals Next Steps: To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an More ❯