376 to 400 of 1,822 Customer Service Jobs in the UK

got 6 12 months hands-on experience or you re an established engineer with 3+ years in the field, we have exciting opportunities to join our growing Fire & Security Service Team. You ll be part of a business that puts safety, compliance, and customer service first. We deliver specialist fire detection, security alarm, door access, and life … your trade, enjoy solving technical challenges, and want to grow in a supportive, forward-thinking environment, we d love to hear from you. The Role You ll carry out service, maintenance, fault-finding, repairs, and installations across a range of Fire & Security systems. Working across counties, you ll ensure systems are safe, reliable, and compliant. Occasional visits (once every … Alarms Access Control Systems Warden Call or Telecare Systems Fault-finding and providing effective solutions on client sites Carrying out surveys, routine maintenance, and remedial works Working to strict service-level agreements (SLAs) and compliance standards Maintaining accurate records of work completed Liaising directly with clients, coordinators, and management to resolve issues Adhering to Health & Safety protocols and site More ❯

they offer innovative ICT solutions, hardware, and software tailored to the education sector. From IT help desks to on-site support and installations, they provide the right level of service to meet our customers' needs. They are now looking for a passionate and dedicated IT enthusiast to join their growing team as an IT Apprentice. This apprenticeship is the … month drinks) Ongoing training and career development opportunities Desired Qualities, Skills and Knowledge: Passion for IT, problem-solving, and staying up to date with technology advancements. Strong communication and customer service skills. Experience with building PCs, hardware installations, and software deployment is beneficial. Ability to work independently and as part of a team. Required Grades - Maths 4/… time classes with our expert trainers and self-paced courses created by industry specialists. Expert: Microsoft 365 Fundamentals (MS-900 Microsoft 365 Fundamentals) Bespoke: Problem Solving & Innovation; IT Helpdesk Customer Service Fundamentals Next Steps: To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an More ❯

they offer innovative ICT solutions, hardware, and software tailored to the education sector. From IT help desks to on-site support and installations, they provide the right level of service to meet our customers' needs. They are now looking for a passionate and dedicated IT enthusiast to join their growing team as an IT Apprentice. This apprenticeship is the … month drinks) Ongoing training and career development opportunities Desired Qualities, Skills and Knowledge: Passion for IT, problem-solving, and staying up to date with technology advancements. Strong communication and customer service skills. Experience with building PCs, hardware installations, and software deployment is beneficial. Ability to work independently and as part of a team. Required Grades - Maths 4/… time classes with our expert trainers and self-paced courses created by industry specialists. Expert: Microsoft 365 Fundamentals (MS-900 Microsoft 365 Fundamentals) Bespoke: Problem Solving & Innovation; IT Helpdesk Customer Service Fundamentals Next Steps: To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an More ❯

As a Client Services Coordinator in our Aftersales Department, you will play a key role in delivering high-quality technical support and service coordination for customers across the EU. This position combines technical IT support, project coordination, and customer service to ensure seamless post-sale experiences in the telecommunications industry. Key Responsibilities: Project and Maintenance Support: Assist … in planning, organizing, and tracking IT maintenance and telecom service projects, ensuring milestones are met. Monitor project and support status, proactively identify issues, and escalate to senior team members as needed. Prepare meeting materials, agendas, and detailed minutes to facilitate effective collaboration. IT and Technical Support: Provide customer-facing and remote IT support, including helpdesk duties, troubleshooting telecom … or equipment issues. Assist in installing, configuring, and maintaining computers, software, and telecom equipment. Train customers and internal users on new IT systems or updates to ensure smooth adoption. Customer and Stakeholder Engagement: Respond promptly to customer inquiries via phone, email, or in-person, providing clear and accurate resolutions to technical and service-related queries. Build strong More ❯

Service Desk Administrator Llanelli £25,000 - £29,000 A well-established and successful manufacturer, this company is recognised as the market-leading brand within the industry and has a reputation for quality and innovation that is supported by its excellent technical team. Role & Responsibilities: Customer Service Champion: Act as the primary point of contact for clients managing … queries via phone, email, and face-to-face with professionalism and urgency. Operational Coordinator: Administer and coordinate all aspects of service delivery, including installations, maintenance, and contract support ensuring tasks are completed to the highest standard and deadlines are met. Engineer Liaison: Support the planning and scheduling of service engineers, ensuring they are well-briefed, resourced, and compliant … with statutory regulations. Performance & Reporting: Monitor and analyse job costing and service profitability. Maintain complete traceability on all service activities and variance invoicing. Service Growth & Sales: Drive awareness of our service offering, support counter and contract sales, and identify new opportunities for department growth. Knowledge, Skills & Experience: Proven experience in customer-facing administration and operations More ❯

This is a fantastic opportunity to work with enterprise-level Dell technology, gain specialist training, and be part of a collaborative environment that values both technical expertise and outstanding customer service. What You'll Do Build and configure Dell servers to client specifications Manage and process RMA (Return Merchandise Authorisation) requests Provide remote and on-site fault diagnosis and … repairs (company pool vehicle available for travel) Deliver top-notch customer service through clear communication and effective problem-solving Collaborate with the wider team to maintain smooth processes and high customer satisfaction What We're Looking For Proven experience in IT support, server building, and configuration (Dell experience highly desirable) Strong technical knowledge of hardware and software … with problem-solving ability Excellent communication and customer service skills Ability to thrive both independently and in a team environment Based within a commutable distance of Corby, Northamptonshire What's On Offer Competitive salary - up to £32,000 Bonus scheme & performance incentives Specialist training in Dell server technologies On-site parking & company events Robert Half Ltd acts as More ❯

is motivated and passionate about technology. This role is ideal for someone with a natural flair for IT, a strong willingness to learn, and a dedication to delivering exceptional customer service while supporting schools across Buckinghamshire and Berkshire. Key Responsibilities: Handle 2nd some 3rd line issues, respond to ICT emergencies, and manage escalations. Resolve technical problems affecting school … Experience with cloud technologies such as Office 365 and Azure. Proven ability to lead installations of servers and networks. Excellent troubleshooting and decision-making skills during IT emergencies. Outstanding customer service and communication abilities (both verbal and written). Flexible, adaptable, and able to work independently while managing your own time effectively. Please apply for immediate consideration, interviews More ❯

IT Service Desk Analyst, £39,000 - £42,000, 12 month FTC, Bournemouth, onsite, opportunities for progression, great company culture The Role: As an IT Service Desk Analyst you'll be providing local IT systems support, training and advice to colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, desktops and applications. … You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will provide support for end user computing across all our locations. … Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle . Travel to other sites will be fully expenced. What we need More ❯

Team Leader – Field Service Location: Warrington About the Role We’re seeking an experienced and motivated Team Leader – Field Service to lead, guide, and support a team of field technicians in delivering exceptional technical service and customer satisfaction. This position offers the opportunity to combine strong technical acumen with leadership and mentoring to drive team performance … Key Responsibilities Lead and motivate a team of Field Technicians, ensuring all meet and exceed performance and quality standards. Provide coaching, development, and technical support to enhance skills and service effectiveness. Monitor performance, identify strengths and development areas, and optimise team resource allocation. Deliver professional technical support and maintenance to assigned accounts within agreed SLAs. Conduct field coaching, root … cause analysis, and provide detailed reporting for service improvement. Ensure effective fault diagnosis, maintenance, and system updates. Support new installations and project work as required. Maintain team stock levels at optimal and cost-effective standards. Facilitate team meetings to share updates, goals, and best practices. Collaborate closely with the Regional Service Manager and internal departments to deliver consistent More ❯

team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor … Control, Audio Visual, Public address & Voice Alarm systems. Assist senior engineers with Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company standards. Work within strict H … business systems and each job is signed off by the client. Ensure site Health and Safety compliance and escalate any immediate issues to line management. Provide high levels of customer service and ensure the company is always represented professionally. Qualifications Certifications/Qualifications Have or work towards gaining the following; DBS clearance (for working in public sector environments More ❯

minimal supervision. Perform advanced diagnostics and fault isolation using tools such as packet capture analysis, SIP tracing, and router configuration interfaces (e.g., CLI, GUI). Troubleshoot and resolve complex service-affecting issues including latency, jitter, call routing anomalies, and authentication failures across multi-vendor platforms. Liaise with third-party providers (e.g., carriers, hardware vendors, hosted service platforms) to … actions, timestamps, and communications are logged in accordance with internal standards and regulatory frameworks (ISO 27001, GDPR). Conduct validation testing post-resolution, including line tests, QoS verification, and service restoration checks to ensure no residual impact to the customer. Proactively monitor ticket queues and system alerts, triaging based on severity, SLA targets, and customer impact to maintain … operational efficiency. Contribute to root cause analysis and problem management by identifying recurring faults and proposing long-term fixes or process improvements. Collaborate with engineering, provisioning, and service delivery teams to ensure seamless handovers and coordinated resolution of cross-functional issues. Demonstrate a strong working knowledge of IP networking (DNS, DHCP, NAT, VLANs), SIP protocol behaviour, and broadband technologies More ❯

Date: 13th October 2025 The Role The 2nd Line IT Support Technician is a key part of the IT Services team for the Group, ensuring a high level of customer service in providing technical diagnosis and resolution to both staff and learners. With a varied range of hardware and software to meet the needs of all clients (learners … desktops mostly utilising Microsoft operating systems. Your main priority will be to resolve requests that customers raise via the Helpdesk system, ensuring a timely resolution in line with the service level agreements and ensuring clear communication with clients throughout the resolution process. You will need all the skills that you have developed to resolve client requests and maintain the … a range of IT related issues first time, ensuring the end-user has the best possible experience. You will need to be an excellent communicator, organiser and have good customer service skills. You should have an IT related qualification, i.e. Microsoft, CompTIA, etc. (or equivalent) and a level 2 literacy and numeracy. A driving licence and own transport More ❯

and access issues. Troubleshoot and resolve hardware/software issues. Escalate unresolved incidents to L2 teams as required. Accurately log work and resolutions in the ticketing system. Deliver professional customer service to minimise downtime for users. Skills & Experience Required Previous experience in L1/Desktop/Deskside/Field Support roles. Familiarity with Windows 10/11, Office … Active Directory. Hands-on experience with device imaging/deployment tools (SCCM, Intune, Autopilot or similar). Strong customer service and communication skills. Ability to work independently and as part of a team. More ❯

and access issues. Troubleshoot and resolve hardware/software issues. Escalate unresolved incidents to L2 teams as required. Accurately log work and resolutions in the ticketing system. Deliver professional customer service to minimise downtime for users. Skills & Experience Required Previous experience in L1/Desktop/Deskside/Field Support roles. Familiarity with Windows 10/11, Office … Active Directory. Hands-on experience with device imaging/deployment tools (SCCM, Intune, Autopilot or similar). Strong customer service and communication skills. Ability to work independently and as part of a team. More ❯

IT Service Desk Technician Corsham (SN13) Onsite Salary £26,000 - £30,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical & Dental Insurance + discounts for additional family members Life Assurance scheme up to … x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a proactive and customer-focused IT Service Desk Technician who takes pride in delivering high-quality first line support across a range of IT services. You will be the first point of contact for … users, responsible for logging, triaging, and resolving incidents, service requests, and queries. This role requires a person with a keen eye for detail, strong communication skills, and a methodical approach to troubleshooting. Youll be comfortable working with users at all levels, ensuring they feel supported and informed. You will also co-ordinate with third-party suppliers to arrange hardware More ❯

Job Description I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day to day CE/CRM system issues, whilst providing support on a range … hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customer service modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate … management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. More ❯

deliver sales proposals documents to clients Maintain sales activity records and prepare sales reports via CRM Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Diligently follow up on all sales activity Identify and participate in sales events, show and exhibitions Monitor competitors, market conditions and trends … presentations (in-person and online) Clear articulation of complex IT solutions Performs well under pressure & goal oriented Education and Experience Proven track record to achieve sales targets Knowledge of customer service principles and practices of sales Knowledge of basic business principles Minimum 3 years' experience in sales and/or account management Strong and proven experience in client More ❯

deliver sales proposals documents to clients Maintain sales activity records and prepare sales reports via CRM Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Diligently follow up on all sales activity Identify and participate in sales events, show and exhibitions Monitor competitors, market conditions and trends … presentations (in-person and online) Clear articulation of complex IT solutions Performs well under pressure & goal oriented Education and Experience Proven track record to achieve sales targets Knowledge of customer service principles and practices of sales Knowledge of basic business principles Minimum 3 years experience in sales and/or account management Strong and proven experience in client More ❯

deliver sales proposals documents to clients Maintain sales activity records and prepare sales reports via CRM Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Diligently follow up on all sales activity Identify and participate in sales events, show and exhibitions Monitor competitors, market conditions and trends … presentations (in-person and online) Clear articulation of complex IT solutions Performs well under pressure & goal oriented Education and Experience Proven track record to achieve sales targets Knowledge of customer service principles and practices of sales Knowledge of basic business principles Minimum 3 years’ experience in sales and/or account management Strong and proven experience in client More ❯

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. Youll be talking over the phone … broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. Youll be talking over the phone … broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. Youll be talking over the phone … broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯