376 to 400 of 3,093 Customer Service Jobs in the UK

to collect and set up their devices. Troubleshoot basic setup or enrollment issues and escalate complex issues where necessary. Maintain deployment logs and report on completed handovers. Provide excellent customer service to users during setup. Skills & Experience Required: Prior experience in a similar IT support or device deployment role. Strong working knowledge of Microsoft Intune/Endpoint Manager … support role is a plus. Desirable: Microsoft certifications (e.g., MS-900, MD-102) are an advantage. Experience with password reset tools or Identity Management systems (e.g., Azure AD, self-service portals). Customer service background in an IT setting. More ❯

third-party delivery models? This is a high-impact opportunity to join a world-class, globally recognised brand, leading strategic procurement across one of the most business-critical and customer-facing areas: outsourced contact centres and managed service providers. As Senior Procurement Manager, you'll take ownership of a significant multi-million-pound global spend across onshore, nearshore … and offshore customer operations. These third-party partnerships are central to the business's award-winning customer experience, and you'll play a lead role in optimising their commercial, operational, and strategic performance. Partnering with senior stakeholders across Procurement, Commercial, Customer Service, and Technology, you'll drive supplier strategy, lead major contract negotiations, and play a … agreements across global markets. Set and execute supplier strategy: selection, onboarding, governance, performance management (SRM), and transformation. Drive major negotiations, commercial terms, and risk mitigation for complex third-party service contracts. Influence and align with C-suite and senior leadership to deliver strategic outcomes across procurement and customer operations. Identify and deliver opportunities for cost optimisation, service More ❯

Field Service Engineer At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.That's our story. Make it your story. This is a position with grade 13 This position … reports to Service Execution Manager Your role and responsibilities This role will involve undertaking visits to customers' sites to provide breakdown repair, servicing, planned preventative maintenance, calibration contracts and installation/commissioning etc, on a wide variety ABB (Measurement & Analytics) products. You may be required to provide 24x7 service cover on a rota basis and also factory-based … of England.The work model for the role is: Onsite (various)This role is contributing to the Measurement and Analytics Division.Main stakeholders are Measurement Care Agreement holders and a large customer service base.You will be mainly accountable for:• Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain More ❯

We’re excited to offer an opportunity for a proactive and customer-focused individual to join our team as a 1st Line Service Desk Technician, with a primary focus on providing remote technical helpdesk support. Role In this role, you'll be the first point of contact for our managed service customers, helping to resolve technical issues … We’re looking for someone who enjoys solving problems, communicates clearly and confidently, and takes pride in providing helpful, timely support. A logical and thoughtful approach to troubleshooting and customer service is essential, along with a genuine enthusiasm for technology and teamwork. If you're someone who enjoys helping others and wants to grow in a supportive, inclusive … raised, through resolution or escalation Prioritisation and management of workload to ensure contractual SLAs are met Act as the first point of contact for technical issues raised Log all service tickets received via telephone, email and service portal then handle accordingly throughout the stages of the ticket Provide efficient customer service to a vast client base More ❯

bonus Job Type: Permanent, Full Time About us: Fairway Seals, established in 1977, has built a strong reputation in the sealing industry for its friendly and professional approach to customer requirements. The company prioritizes exceptional customer service, aiming for a "right first-time" motto in all interactions. They are dedicated to listening to customers and collaborating to … mutually beneficial outcomes. About the role: This varied and rewarding role combines outbound business development, sales support, and account management, ideal for someone who thrives in a consultative B2B service environment. Build quality relationships and identify cross-selling opportunities Prepare tailored product quotations based on customer requirements Source and identify new sales opportunities Follow up on customer inquiries that have not yet converted to a sale Maintain an up-to-date CRM with leads, opportunities, and activities to ensure a smooth customer experience Proactively target market sectors to develop your sales area Generate new inquiries and convert existing projects into live orders Represent the company professionally, showing general interest in products at all times About More ❯

Location: London (EC2M 6XB) Salary: £30,000-£35,000 per annum (DOE) Hours:Monday-Friday (Onsite) 9:00-17:30 About the role: Are you passionate about providing exceptional customer service and fostering long-term client relationships? We are seeking a customer focussed individual to join our team. In this role, you will be the primary point … expectations are exceeded. You will manage and nurture the client account, offering seamless support and facilitating effective communication between clients and our internal teams. Your proactive approach will drive customer satisfaction and retention, contributing significantly to our organisation's success. What makes you a great fit: Proven experience in customer service or account management roles Strong interpersonal … positive client relationships Self-motivated and able to work independently Excellent problem-solving skills and attention to detail Committed to personal and professional development A team player with a customer-focused mindset High level of organisational skills with the ability to manage multiple accounts effectively Key responsibilities: Managing tickets through various systems for day-to-day network requests Placing More ❯

Customer Service/Technical Support permanent Advisor Location: Office-based (hybrid available after training) Hours: 4 on, 4 off shift pattern (40 hours per week) Salary: £26,000 - £30,000 per annum This is a permanent varied and fast-paced role covering all aspects of customer contact, including technical support, sales, billing, and general enquiries. Key Responsibilities … Answer inbound customer calls and messages across all areas (technical, sales, billing, general enquiries) Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting) Log, manage, and resolve support tickets accurately Support new and existing customers with product information, account updates, and service changes Follow internal processes and escalate where needed Deliver great customer experiences … as home internet supports equipment and systems required. Supportive, small-team environment This role is based in an office, with hybrid working available after training. Related job titles include Customer Support Representative, Technical Support Specialist, and Help Desk Advisor. If you're interested in this exciting opportunity, we'd love to hear from you! Apply now to join our More ❯

key, and excellence is non-negotiable. Create impact. Drive change. Grow with Payara. Role Overview As a TechnicalSales Engineer, you will be responsible for delivering technical expertise and exceptional customer service to drive sales and meet company targets. You will work closely with clients to understand their technical needs, provide tailored solutions, and deliver compelling product demonstrations, while … collaborating with sales and service teams to achieve business goals. Summary Details Role: Technical Sales Engineer Seniority: Mid-level Location: UK(100% Remote) Compensation: Rate dependent on local market location and experience What You Will Be Doing Deliver engaging technical presentations and live demonstrations to prospects and customers, explaining product features and benefits. Support sales executives in solution selling … by matching customer requirements to proposed solutions. Understand clients' technical needs and provide tailored solutions to meet those needs. Answer customer queries on technical issues, including backline ticket resolution. Maintain up-to-date knowledge of Payara's offerings and competing products to effectively position solutions. Collaborate with sales and service teams to achieve company targets and personal More ❯

Customer Sales Executive (Term Time Only) Location: Office-based in Stonehouse, Gloucester Hours: Term Time Only (Monday to Friday) Employment Type: Part-Time (9.30am to 2.30pm) Salary: £14 per hour + incentive scheme + pension Company: Windsor Telecom IT & Telecoms Services Provider Do you enjoy chatting with people and helping them find what they need? Have you worked in … retail, hospitality, or another role where great customer service comes first? Were Windsor Telecom, a friendly UK technology company, and were looking for someone withstrong people skillsto join our team as aCustomer Sales Executive.This isnt a high-pressure sales role its about building relationships, having great conversations, and making sure our customers get the support they need. The … we can help them Chatting about their needs and matching them with the right services Spotting opportunities to introduce useful products or pass leads to our Account Managers Updating customer details in our CRM so everything is accurate Making sure customers feel looked after and supported Key responsibilities Build friendly, professional relationships with customers Understand their requirements and offer More ❯

Press Tab to Move to Skip to Content Link This IS Reliability Delivery Lead will report to the IS Operations Service Delivery Manager and will work within the Strategy, Regulation and Support Services directorate based in our Crawley office. You will be a permanent employee. You will attract a salary of £51,539.00 and a bonus of 7.5%. … UKPN IT technology services are reliable to meet UKPN business needs, within the constraints of budget & risk appetite. Dimensions: You will be the steward of these important IS technology service delivery capabilities, leading the work to manage/improve/mature them & instil trust/confidence in our partners. Problem Management : Business disruption due to unplanned interruptions to IT … services are minimised by identifying/resolving their causes to prevent recurrence. Change Management : Changes to IT are timely, reliable & meet expectations. Service Request Management : Allow users to request & receive needed services. Minor Enhancement Management: Investments in small scale work deliver benefits. Can be through standard Waterfall (SDLC) or Agile (DevOps). Test Management : Provide main decision makers with More ❯

in the Farnborough (Hampshire) office for a minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers with advanced troubleshooting … as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting automation. Provide training on product operation, one-on-one or in … small groups. Work closely with other groups to ensure successful and high customer satisfaction. Location, Lawful and Data Intelligence Products and Protocols. Participate in customer technical assistance troubleshooting conference calls. Manage the segregated local network infrastructure. Deploy and maintain remote connectivity to customer networks from the local support office. Maintain and enhance customer monitoring tools. Will More ❯

We are seeking a skilled Cooling Field Service Engineer to join a growing technical services team, specialising in refrigeration and air conditioning solutions for a variety of environments, including data centres. This role involves installation, commissioning, maintenance, troubleshooting, and client support, ensuring high service standards and technical excellence. To be considered for the role, you’ll require the … following essentials: Recognised qualification in refrigeration and air conditioning (e.g. City & Guilds Level 1 & 2) F-Gas qualified (or working towards) preferred Proven experience as a Cooling Field Service Engineer or in a similar refrigeration/air conditioning role Strong knowledge of mechanical and electrical systems, HVAC controllers, and industry regulations Excellent problem-solving skills, able to work independently … and under pressure Good communication, teamwork, and customer service abilities Physically fit – able to lift and move items over 30kg regularly Full UK driving licence and willingness to travel extensively Within this position, you’ll also be: Install, commission, and maintain refrigeration and air conditioning equipment across the full product range Carry out preventative maintenance and urgent repairs More ❯

Job Description - Solution Architect - Customer (16091) Job Description Solution Architect - Customer ( 16091 ) Description Solutions Architect - Customer Domain Luton, UK (Hybrid Working Available) Full-time, Permanent Competitive with Excellent Benefits easyJet holidays is the UK's fastest growing tour operator, with a mission to provide brilliant holidays at unbeatable prices in more than 100 destinations across Europe. We … provide the perfect package holiday. We only launched in 2019 but already we have: Become the fastest growing, lowest cost, highest margin travel business in the UK Achieved milestone customer numbers and taken almost 2 million customers away in our latest full year of trading, delivering significant profits to the easyJet group Launched an award-winning sustainability strategy with … collaboratively with multiple squads responsible for product development and liaising with key business stakeholders to ensure designs meet their needs. We are seeking a Solutions Architect focused on the customer domain to support our key strategic customer-driven initiatives. This role involves shaping the strategic direction for easyJet Holidays' customer technology architecture and documenting our customer More ❯

Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because … s a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're … from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission We're looking for a data-driven and tech-savvy Customer Relations Operations Lead to join our Shared Operations team. In this role, you'll drive the standardisation and improvement of CR processes, systems, playbooks, and performance targets across our More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Service Engineer - (Instrumentation/Process Automation) - CEMS Midlands, England £45,000-50,000 + Bonus + Company Car At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our 17.000 employees shape the future in the field … beyond short-term moves and work to create a vision that is forward-thinking for our people, our customers, and the world at large. Role + Responsibilities for a Service Engineer : At Endress+Hauser we are looking for a Service Engineer for the Midlands region. You will be working on various customer sites including Energy from Waste facilities … and power stations. You must enjoy problem solving and bringing solutions to our customers. Main responsibilities for a Service Engineer : Key Responsibilities Establishing and maintaining the detailed knowledge of products and services necessary for ongoing support, repair and maintenance of SICK supported equipment Establishing the relevant knowledge of legislation according to products and processes, in particular Performance Monitoring, Health More ❯

Mission Statement: From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and have a positive impact in the field service software market. Since 2006, we've not only transformed our own services and offerings, but we've transformed the business operations of thousands of service companies who rely … of it is possible without our hardworking and forward-thinking team. Department Mission Statement: At the heart of Commusoft's success lies our Client Operations team - a powerhouse of Service, Success, and Technical expertise. We're not just Support; we're dedicated partners, guiding our clients to unlock the full potential of their investment. Our commitment to building lasting … relationships is reflected in outstanding client sentiment and engagement, with online reviews consistently highlighting our support as a key differentiator. Within our Service team, we champion a culture where client satisfaction and team well-being go hand-in-hand. We believe that a positive and growth-oriented environment empowers us to deliver exceptional service, turning every interaction - win More ❯

in the Farnborough (Hampshire) office for a minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers with advanced troubleshooting … as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting automation. Provide training on product operation, one-on-one or in … small groups. Work closely with other groups to ensure successful and high customer satisfaction. Location, Lawful and Data Intelligence Products and Protocols. Participate in customer technical assistance troubleshooting conference calls. Manage the segregated local network infrastructure. Deploy and maintain remote connectivity to customer networks from the local support office. Maintain and enhance customer monitoring tools. Will More ❯

in the Farnborough (Hampshire) office for a minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers with advanced troubleshooting … as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting automation. Provide training on product operation, one-on-one or in … small groups. Work closely with other groups to ensure successful and high customer satisfaction. Location, Lawful and Data Intelligence Products and Protocols. Participate in customer technical assistance troubleshooting conference calls. Manage the segregated local network infrastructure. Deploy and maintain remote connectivity to customer networks from the local support office. Maintain and enhance customer monitoring tools. Will More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and … DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure Administrator More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and … DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure Administrator More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and … DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure Administrator More ❯

UK housing transactions each year. We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth. While we are not a start-up we have a start-up mindset set and want … this mindset so that we can achieve our ambitions. We're looking for a proactive and detail-oriented Credit Controller to join our Finance team and deliver a reliable, customer-focused credit control service for our Property Services business. You'll play a key role in maintaining healthy cash flow by managing the sales ledger, chasing outstanding debt … and resolving billing queries with internal and external stakeholders. This role will see you work closely with customers, the wider finance team, and customer service teams to ensure prompt and accurate payments. What You'll Be Doing Manage daily credit control activities, including chasing outstanding payments by phone and email. Maintain and update the sales ledger accurately and More ❯

I'm working on a fantastic opportunity for an IT Service Desk Analyst to join a well-established law firm known for its collaborative environment and strong technology function. This is a permanent, office-based role supporting users across legal and business departments, with a focus on excellent customer service and technical support. The Role: You’ll … users Maintain documentation and contribute to process improvements Support project rollouts and system upgrades when required What You'll Need: 2+ years’ experience in a similar IT support or service desk role Excellent communication and customer service skills Solid technical knowledge of Microsoft 365, Windows OS, Active Directory, and remote support tools Previous exposure to IT within More ❯

prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Customer Success Associate within the Customer Success Team, you will play a pivotal role in guiding a diverse portfolio of customers through their security and compliance journeys with Vanta … of proactive email outreach, calls, and collaborative use of a shared inbox. Your mission is to ensure the retention and satisfaction of Vanta's customers by providing world-class customer service at scale, driving customer health, and maintaining a thriving book of business. Vanta's success over the last year was exponential and we are now working … to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta's Customer Success Associate within the Customer Success Advisory Team, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. What More ❯

packages below FAFS Minor Works Engineers You will work closely with the Minor Works/DRS Team on remedials, repairs, investigations, small installations, critical failures, investigations, and take-over service support, from inception through to completion on Fire Alarm and Security Systems. You will strive to deliver world-class customer service and exceed customers' expectations. Liaise with … the Minor Works and Service Desk on all troublesome sites, including any critical issues. Work closely with subcontract labour and onsite clients. Maintain Fire & Security Systems in your region when demand requires. Ensure effective communication with customers and schedulers when planning site visits. Utilise all customer portals as directed in accordance with the customer requirements. Assist the … team with any other works. From time to time, you may be required to support the Service Engineers on particular jobs and occasionally work slightly out of your designated postcode area. Plan and respond to routine and reactive call visits in your area. Maintain your stock levels with support from the Stores team. Attend training sessions as and when More ❯