401 to 425 of 3,096 Customer Service Jobs in the UK

ServiceNow Developer UK-Based | Hybrid Working | Full-Time Digital Customer Experience Practice Salary: £60,000 - £70,000 plus Pension, Private healthcare, Unlimited training budget About the Role We're seeking a ServiceNow Platform Developer with a minimum of 2 years' hands-on experience to join our fast-growing Digital Customer Experience team. You'll play a key role … projects, creating intuitive user experiences and efficient workflows for clients across multiple industries. What You'll Be Doing Technical Development Configure and customize ServiceNow modules across HR, IT, and Customer Service workflows Develop and maintain custom applications using JavaScript and Angular Leverage Now Assist, GenAI, and Workflow Data Fabric for modern, AI-driven solutions Experience Design Use Next … Experience UI, UI Builder, and Service Portal to build intuitive and role-based user interfaces Design responsive dashboards and self-service portals Integration & Data Management Connect ServiceNow with external systems (CRM, HR, eCommerce) via REST/SOAP APIs and IntegrationHub Ensure consistent and reliable data across platforms Experience-Focused Solutions Enhance Customer Experience via journey mapping, self More ❯

role providing remote and onsite IT support including hardware troubleshooting for a diverse range of clients. You will diagnose and resolve IT-related issues, ensuring clients receive the best service possible. Our client is a well-established Managed Service Provider who are renowned for growing and developing team members. This is a company where your IT skills can … develop and flourish. You will be part of collaborative and dynamic team who deliver quality service to their clients. Key responsibilities: Working alongside the Service Desk Manager, providing 1st line support and escalating to 2nd and 3rd line where appropriate. Supporting clients through the support desk, via phone calls and online chats Entering and resolving technical tickets in … a timely and professional manner Building and configuring hardware and equipment. Identifying and conducting preventative maintenance on client sites. Take pride in delivering an excellent service to clients About you: Solid MS365 and Azure experience. Happy to work 5 days in the office, Edinburgh City. Excellent Customer Service Skills. Nice to haves (not essential): Basic Server and More ❯

role providing remote and onsite IT support including hardware troubleshooting for a diverse range of clients. You will diagnose and resolve IT-related issues, ensuring clients receive the best service possible. Our client is a well-established Managed Service Provider who are renowned for growing and developing team members. This is a company where your IT skills can … develop and flourish. You will be part of collaborative and dynamic team who deliver quality service to their clients. Key responsibilities: Working alongside the Service Desk Manager, providing 1st line support and escalating to 2nd and 3rd line where appropriate. Supporting clients through the support desk, via phone calls and online chats Entering and resolving technical tickets in … a timely and professional manner Building and configuring hardware and equipment. Identifying and conducting preventative maintenance on client sites. Take pride in delivering an excellent service to clients About you: Solid MS365 and Azure experience. Happy to work 5 days in the office, Edinburgh City. Excellent Customer Service Skills. Nice to haves (not essential): Basic Server and More ❯

can learn, grow & lead? Join us as a CAD & Technical Support Supervisor in Bristol! This role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. What you'll do: Lead, coach, and support the 1st Line Technical Support team to deliver a responsive, customer-focused service. … Manage the process of handling inbound technical enquiries, including triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM systems effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure … and report on team activity, manage risks, and ensure continuous improvement in technical service delivery. What you'll bring: A passion for delivering excellent service, and experience in inspiring and motivating a team to do the same. Experience in managing remote customer service or technical support across multiple channels. Working knowledge of CAD and the ability More ❯

User devices (including laptops, tablets, smart phones) • Shared devices (including collaboration audio visual tools and printers) • Internal Identity and directory services • Personal collaboration tools (including Microsoft Office 365) • IT Service Desk • Assistive technology • Device and Infrastructure Management and Monitoring systems Job description Creating high level solution designs, service designs and technical roadmaps, underpinning our Modern Workplace architecture, and … technical governance for new or updated solutions utilising the existing Group platforms, the introduction of new services or removal of end of life services. Delivering technical consultancy throughout the service lifecycle from project to service delivery and defining best practice and standards for the platform. Communicating the vision and working with customers to ensure business needs are represented … experience of a technical design/implementation. Benefits Alongside your salary of £56,344, HM Revenue and Customs contributes £16,322 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and More ❯

for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to all … leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support … handled effectively and efficiently. Take ownership of internal IT projects, from planning to execution, ensuring projects meet high standards with comprehensive documentation and governance. Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK business. Oversee the IT service desk lifecycle, taking full ownership More ❯

of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. Location: Edinburgh The successful candidate will join a highly skilled team of support engineers providing technical infrastructure … support. The role will require a flexible working ethic and a pragmatic approach to IT support.Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Description of Role Responsible for delivery … Understands a broad spectrum of the company's technology, Windows OS, VMware ESXi and Hyper V servers, in order to deliver part of a detailed technical design, which meets customer requirements. Tasks may include Design and installation of new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities as part More ❯

Job Title: Application Service Desk Analyst Location: Dartford/Hybris Salary: GBP27,500 - GBP29,000 (depending on experience) About the Role Were looking for a motivated Application Service Desk Analyst to join our IT team. You'll support users, troubleshoot application issues, and help improve our services. This is a hybrid role, with initial training in-office … updates and fixes Work closely with IT and development teams Shift work and some on call What Youll Need Experience in 1st line application support (essential) Strong communication and customer service skills Basic scripting knowledge (Python, PowerShell, JavaScript) Familiarity with IT support tools and processes Calm under pressure and good at problem-solving ITIL Foundation (preferred) Qualifications & Experience … Degree in IT/Computer Science or equivalent (preferred) 2 years in application support or customer service (preferred) Junior developer experience a bonus Benefits Company pension On-site parking Death in Service cover Sick pay More ❯

Job Title: Application Service Desk Analyst Location: Dartford/Hybris Salary: GBP27,500 - GBP29,000 (depending on experience) About the Role Were looking for a motivated Application Service Desk Analyst to join our IT team. You'll support users, troubleshoot application issues, and help improve our services. This is a hybrid role, with initial training in-office … updates and fixes · Work closely with IT and development teams · Shift work and some on call What Youll Need · Experience in 1st line application support (essential) · Strong communication and customer service skills · Basic scripting knowledge (Python, PowerShell, JavaScript) · Familiarity with IT support tools and processes · Calm under pressure and good at problem-solving · ITIL Foundation (preferred) Qualifications & Experience … Degree in IT/Computer Science or equivalent (preferred) · 2 years in application support or customer service (preferred) · Junior developer experience a bonus Benefits · Company pension · On-site parking · Death in Service cover · Sick pay More ❯

This Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common sense, as well as sales administration and time management skills. You will be willing to learn and will be … given lots of training, but you should be IT computer-literate with a good telephone manner. To be successful in Sales Administrator role, you will have:- Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team player who is an effective … with multiple client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of a Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries relating to technical support Contact More ❯

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both. As a Customer Success Specialist at Resolver, you will manage a portfolio of customers, drive renewals, and focus on generating qualified migration opportunities. The Customer Success team at Resolver are a friendly, supportive bunch who put our … of Success: Gross & Net Retention Targets, CSAT Targets Responsible for supporting Resolver Core Customers, developing plans to encourage adoption, account growth, and best practice usage Form meaningful relationships with customer points of contact and expand account contacts Encourage real and transparent conversations with customers about their needs and challenges. Develop customer-centric solutions for key business needs. Establish … regular touch points to understand customer goals and challenges, and improve customer satisfaction and software adoption Identifies trends and escalates concerns as required Documents with high data integrity within CRM Support renewal and facilitate both renewal and price increases Collaborate with internal teams (such as Services, Support, Product, Marketing, etc.) to drive product adoption, resolve customer challenges More ❯

candidate. This Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will bewilling to learn, have strong customer service skills, with exceptionalattention to detail, and common senses, as well as sales administration and time management skills. You will be willing to learn and will be given … will be dealing with and allocating enquiries. To be successful in Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team player who is an effective … with multiple client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of a Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries relating to technical support Contact More ❯

Time Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common senses, as well as sales administration and time management skills. You will be willing to learn and will be … with and allocating enquiries. To be successful in the Part Time Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team player who is an effective … client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of the Part Time Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries relating to technical support Contact More ❯

Time Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common senses, as well as sales administration and time management skills. You will be willing to learn and will be … with and allocating enquiries. To be successful in the Part Time Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team player who is an effective … client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of the Part Time Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries relating to technical support Contact More ❯

based in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

based in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

are now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

Brook Street is working with a leading Belper based boiler company looking for experienced Technical Advisors to join their team offering best in class service to their customer base. Location: Belper - office based role Hours of Work: Full-time: 39.5 hours per week. Shift Pattern: Monday to Friday: Between 8am - 6pm Saturday: 9am - 12pm Key Responsibilities: Provide expert … technical advice and solutions to Gas Safe registered engineers and end-users as part of the Service Technical team. Troubleshoot and resolve technical issues, offering timely and efficient solutions to maintain project progress. Assist in the development and implementation of technical projects, contributing valuable insights and guidance. Develop and maintain technical documentation, conduct training sessions, and stay updated on … industry trends. Minimum Requirements: Proven customer service experience. GCSE Grade 4 or equivalent in English. Good knowledge of Microsoft applications and web-based platforms. Previous contact centre experience is preferred but not essential. Rewards and Benefits: Comprehensive Training: 4-week training program to ensure you're fully equipped for the role. Annual Bonus: A bonus scheme based on More ❯

forefront of technology innovation and we invite you along on this journey Job Description Answering Inbound Calls From Customers And Dealing With General Enquiries Providing A Friendly And Helpful Service, Displaying A Passion For Customer Service Accurately Updating And Maintaining An In - House System, Processing Mid-Term Adjustments And Cancellations On Existing Policies Collecting Payments For Amendments … Or Missed Direct Debit Payments Solving Customer Queries Throughout The Life Of Their Policy And General Administration Document Processing, Letter Writing, Dealing With The Setting Up/Cancellation Of Direct Debits Qualifications Good customer service and communication skills Good organisation skills and ability to multitask with good attention to detail Good knowledge of Microsoft Office Products An More ❯

troubleshooting with customers and assist them as their escalation point of contact through email, telephone and chat tools. Queuing management with IT support ticket system. Temporary or long-term customer support at their office, if required. Attending the meeting with the customer and develop good relationship with the customer. Hands on Desktop/Laptop PC Support Skill. Network … and PC implementation and optimisation Understand and detailed planning and designing for customer's PC and Network. PC/Network/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Proof of concept testing and acceptance testing. Vendor negotiation and control. Development and … implementation for new features and services. Establish and cease PC/Desktop Security systems. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. 1st level troubleshooting with customers and assist them as their escalation point of contact. Maintain secure operations and keep the environment tidy Documented approach for implementation and modification. Visit customer More ❯

of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. Location: Edinburgh or Newcastle Campus The successful candidate will join a highly skilled team of support engineers … infrastructure support. The role will require a flexible working ethic and a pragmatic approach to IT support.Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Description of Role Responsible for … Understands a broad spectrum of the company's technology, Windows OS, VMware ESXi and Hyper V servers, in order to deliver part of a detailed technical design, which meets customer requirements. Tasks may include Design and installation of new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities as part More ❯

Join AST Networks as a Pre Sales Coordinator , where you'll play a vital role in delivering a seamless and exceptional customer experience across the entire pre-sales and operations cycle. You'll provide administrative and coordination support to the sales team, Channel Partners, and internal stakeholders, ensuring accuracy, efficiency, and attention to detail at every step of the … customer journey. This dynamic role requires a highly motivated and organised individual who thrives in a fast-paced environment. You'll manage documentation, support export and logistics processes, assist with quotations, and contribute to marketing initiatives, while working collaboratively with cross-functional teams. If you're a natural multitasker with strong communication skills and a passion for customer service, apply today and become part of a forward-thinking team driving operational excellence at AST Networks. Responsibilities and Deliverables The key responsibilities of the role, as the Pre Sales Coordinator, will include (but are not limited to): Provide pre-sales administrative support including raising sales orders, proforma and sales invoices, despatch notes, and other sales-related documentation More ❯

Job Title: AV Field Service Engineer Reporting to: Service Manager Location: Field-Based/Remote Working Overview A leading provider of Audio Visual (AV) solutions is seeking a highly skilled AV Field Service Engineer to join their expert team. This role offers an exciting opportunity to work with cutting-edge AV, VC, and IT integration technologies , providing … exceptional technical support and service to high-profile clients across London predominantly, but there is the occasional need for travel to other parts of the UK and Europe. Benefits & Package Basic salary around £40,000 - £50,000 Company-provided laptop, mobile phone, IT equipment, and tools . Competitive overtime pay scheme . Pension scheme with employer contributions. Generous holiday … from diagnosis to resolution across a range of audio-visual systems . Providing remote technical support via email, phone, video conferencing, and remote access tools . Ensuring compliance with service level agreements (SLA) for response times and issue resolution. Staying up to date with AV technologies , including Crestron, Q-SYS, Logitech, Shure, Poly, Microsoft Teams, Zoom, and Dante Controller More ❯

Job summary We are looking for a passionate and dedicated ICT Service Desk Analyst to provide a friendly, customer focused ICT Service Desk facility and technical support service. The successful applicant will demonstrate an enthusiastic attitude to their work and to working with others to resolve problems. If you can think on your feet, are good at … is offered as a six-month fixed-term contract, with the possibility of transitioning into a substantive permanent role upon successful completion. Main duties of the job The ICT Service Desk Analyst role provides a friendly, customer focused ICT Service Desk facility and technical support service. This important role is responsible for ensuring all issues raised are … applications. Job description Job responsibilities To provide instruction and advice to systems users via the telephone and remote support software to encourage self-help and minimise the reoccurrence of service desk incidents. To ensure that all incidents raise via the ICT service desk system are accurately and clearly recorded. To triage, categorise and prioritise all incidents presented via More ❯

hard working team players to join us and be a part of our growing business. Job purpose: Lead the strategic development and operational delivery of WiFi optimisation across our customer base, ensuring exceptional in-home connectivity experiences through proactive technical management, cross-functional collaboration, and continuous process optimization. You will drive both technical excellence and customer satisfaction by … environment. What you'll be doing: Provide technical leadership and training to support teams on advanced WiFi troubleshooting techniques Manage Wifi tooling ecosystem including network analysers, diagnostic platforms, and customer-facing applications Develop and implement comprehensive technical troubleshooting processes across customer service/technical support teams, field operations, and digital channels Drives customer experience for troubleshooting … across unassisted channels Design and lead proactive monitoring and intervention strategies to identify and resolve WiFi issues before they impact customers Establish performance metrics and SLAs for WiFi service quality, monitoring adherence and driving continuous improvement Collaborate with product, engineering, and operations teams to identify trends, root causes, and optimization opportunities to enhance the customers' in home WiFi experience More ❯