401 to 425 of 1,248 Customer Service Jobs in the UK

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. … Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location:? We currently have vacancies for Network Operation Technicians to join our Customer … minutes away from our Esholt wastewater site where you will be a part of helping Yorkshire Water to provide the best service to our customers.? Could this be you? Work type: The permanent opportunities are working rotational 40-hour work patterns on a 4 on 4 off basis ...

ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions that optimise … cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations. By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs ...

ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions that optimise … cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations. By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs ...

part of the wider operations function, the Licensing Operations Specialist will use product licensing knowledge and commercial understanding to: Produce accurate and compliant customer quotations Support customer order processing Manage vendor-specific processes Ensure smooth end-to-end delivery across the sales cycle Key Responsibilities … Specialist for Microsoft software and other relevant vendors Maintain up-to-date knowledge of licensing rules, pricing structures and vendor programmes Support qualification of customer requirements alongside sales teams Ensure pricing structures and banding are appropriate at customer level Produce professional, customer-facing quotations with supporting documentation ...

Customer Success Manager Our client's broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They're now looking for ambitious, customer-led candidates … with commercial acumen and excellent communication skills, to continue to further relationships and build revenue with existing clients. Customer Success Manager, Entry Level Package: A competitive basic salary of £24k OTE/Commission taking your total package higher, to an initial £26k Mobile and laptop Excellent progression, learning ...

Service Centre Analyst (IT Support) Location: Bristol, UK Salary: £29k per annum Contract: 12-Month Fixed-Term Contract (FTC) Strong potential for permanent opportunity upon successful completion Our client is a globally recognised organisation operating across multiple countries, delivering essential services that positively impact communities worldwide. With a strong … landscape. Based in Bristol, you will act as a key point of contact for IT support, delivering first-line technical assistance and excellent customer service. You'll collaborate with internal teams and global stakeholders to resolve issues, improve processes, and maintain a reliable IT environment-ideal for someone proactive ...

solutions are implemented securely and reliably. Key Responsibilities Provide third-line technical support and escalation for infrastructure and cloud platforms. Investigate and resolve complex service issues, escalating to vendors where required. Manage service requests and incidents within the organisation's service management framework. Maintain clear and regular … access platforms, and privileged access controls. Maintain accurate documentation and detailed ticket notes throughout the lifecycle of support requests. Key Performance Indicators Adherence to service level agreements (SLAs). Accuracy and timeliness of ticket updates and documentation. Customer satisfaction and service quality feedback. System uptime and incident ...

Client Service Advisor Location: Swindon Package: £24,788 + full benefits package At tmGroup , we make conveyancing technology and data simple. We provide tools and support that help property professionals work efficiently and deliver great service to clients. We’re now looking for an Advisor to join … clients and suppliers, managing incoming and outgoing communications across multiple channels (phone, email, etc.). Resolve client enquiries efficiently and proactively, ensuring excellent service aligned with company KPIs and standards. Take ownership of customer issues, working closely with colleagues to maintain smooth operations within the department. Participate ...

Service Desk Engineer Hybrid working following successful completion of 3 month induction. We are seeking a proactive Service Desk Engineer to join our Service Delivery Team, delivering top-tier IT support both remotely and on-site. Responsibilities: Respond to technical requests via phone, email, and ticketing system. … vendors. Stay updated on technology and cyber-security developments; pursue relevant certifications. Requirements: Minimum 2 years IT support experience, in an MSP environment. Strong customer service and client-facing skills. Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/DR solutions ...

software and training solutions that support the ground-breaking research of tomorrow. We are a multinational research and clinical trial-focused Software as a Service (SaaS) and training provider with offices in the UK and Australia. Our customers love our products and we are proud to contribute … eager to start a career in supporting research institutions through our suite of digital products. The role will give you exposure to technical support, customer management and training and project management skills as you grow into the role. You will be comfortable settling into a customer facing role ...

driving technical marketing activities such as online seminars and exhibitions, developing demo solutions and competitive analysis reports, and contributing to new market development, customer acquisition, co-operation negotiations, agreement signing, and order conversion to support regional sales targets. You will also take ownership of full-cycle technical support … effective issue resolution. Acting as the frontline technical expert, you will co-ordinate cross-functional resources to resolve technical issues and complaints, enhance customer satisfaction, and gather customer feedback and market intelligence to support continuous product and service improvement. Key Responsibilities Pre-sales Technical Support Plan ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!' About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience working within the ICT sector, preferably in 2nd line with experience being on site with Customers. The successful ...

Talentmark are recruiting for a Customer Validation & Master data representative to join a company in the pharmaceutical industry on a contract basis for 12 months. Salary: £23.88 per day or £30.91 per hour Customer Validation & Master data role: Customer account set-up and data maintenance … Resolve both internal and external queries about customers' account master data Resolve system issues through monitoring of account data between client and customer Keeping an eye to continuous improvement, becoming subject matter expert on system process Managing team mailbox, filing and records management Your Background : Secondary education level, including ...

remote support across a broad range of hardware, software, and modern workplace technologies. Youll work independently for much of your time, travelling to customer sites, diagnosing issues, completing installations, and supporting project activities. Its a role suited to someone who values variety, is comfortable managing their own workload … takes pride in delivering a reliable, well-communicated service. Your work will have a direct impact on customer operations, making this a position where technical ability and professional customer interaction both matter. You will: In this dynamic, field-based role, youll provide technical support to Littlefish contract customers ...

leadership roles managing large enterprise transformation programs. Job Summary We are looking for an experienced Portfolio/programme manager - with ServiceNow and or Remedy service assurance to lead and manage a large-scale ServiceNow transformation program for a Telecom client. The role involves overseeing multiple workstreams, managing multi-vendor … Track KPIs such as: Delivery milestones Velocity and throughput Program risks Budget utilization. ServiceNow Program Oversight Provide leadership for ServiceNow platform initiatives including: IT Service Management (ITSM) IT Operations Management (ITOM) Configuration Management Database (CMDB) Telecom Service Operations Management (TSOM) Telecom Service Management (TSM) Customer Service ...

with Senior Management Support own sales team as required to ensure the whole team target is achieved. Collaborate with the wider Business Support and Customer Service teams, bridging the gap between customer, delivery and service, ensuring that the delivery team have the information required for timely … build up a list of targeted prospective customers via industry news, LinkedIn and other networking/lead generating opportunities. Achieve assigned KPIs such as customer meetings, call/email targets, pitches and price proposals. Contribute and collaborate on ideas, opportunities, market strategy and blockers as part of the sales ...

Lewisham Council are seeking an experienced and customer-focused IT Service Desk Analyst to join their on-site support team for an initial three-month contract. This is an excellent opportunity for someone who enjoys hands-on technical support, thrives in a fast-paced environment, and is committed … delivering a high-quality service to users across the organisation. About the role As an IT Service Desk Analyst, you will provide both first- and second-line technical support to council staff. You will manage and resolve a wide range of IT incidents and service requests, ensuring ...

critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. With a strong focus on key customer areas including transport, emergency services, network providers and the public sector, our expertise, accreditations, and knowledge make us a trusted partner for organisations at the forefront … Corporate Network project for Cisco ISE, ASA and Umbrella, as well as Network Design and architect responsibilities. - Act as a single point of contact (Customer Technical Advocate) for the customer and internal stakeholders for Corporate LAN Network, with skills within Cisco ISE, ASA and Umbrella. - Work as part ...

proud to support a global leader in Digital Services to recruit a Contracts Administrator. Job Role The Co-ordination team is the front-line customer interface for the Customer Services Field Service Department and plays a key role in ensuring contractual service obligations … well as providing immediate response service to customers with projects, breakdowns, repair and other service requirements. The role is responsible for: Order Processing for all service contracts. Renewal and Service Credit Quotations for all CS Contracts. Commercial activities inclusive of payment terms reviews, invoice queries & credit ...

Role Effective Allocation of Fault Calls to Field Engineers within a pre-defined geographic area. Re-adjustment of Field Engineer work to meet both Service Levels and customer commitments. Ongoing feedback to the customer both internally and externally via voice and system updates to manage customer … Closing Date Monday, 23rd March 2026 Start Date Monday, 30th March 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Full UK driving licence Willingness to learn Able to work independently Responsible Positive ...

within 50 KM distance of client site). Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents … service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which ...

looking to secure a Huddersfield based IT Field Technician to own and undertake all activities that relate to the efficient running of the technical service in schools. There is a high degree of presentational, customer service and technical skill required, operating as the face of this service … growth led, on-site role where the right candidate will learn, develop & grow. Responsibilities Responsible for 1st/2nd Line support using service desk system (Freshdesk) and Remote Management and Monitoring system (Atera) Responsible for 1st/2nd Line support for offsite backup solution (Altaro and MBS), Responsible ...

Service Centre Analyst – £30,000 – Sheffield (4 Days Onsite) We’re recruiting for an IT Service Centre Analyst to join a well-established internal IT team, delivering high-quality 1st line technical support across a nationwide business. This is a permanent role based in Doncaster , with an expectation … being onsite 4 days per week . The Role Provide 1st line support across incidents and service requests Log, manage, and resolve tickets within SLA/OLA targets Priorities and escalate issues where required Manage user administration (accounts, access, permissions) Support Windows 10, Office 365, Exchange, and mobile devices ...

well as providing value to our customers and contractors. The scope of the responsibilities of the role varies from ensuring timely and accurate customer invoicing & supplier payments, through to providing ad hoc analysis on projects. We are in a strategic growth area of the business so this … grow with the company. Responsibilities Account Management and Relationship Building Accountable for managing and quality checking all transactions posted to sales ledger. Develop strong customer relationships to ensure positive cash flow by ensuring proper documentation (purchase orders, etc.) to facilitate accurate and timely billing. Provide excellent customer service ...