426 to 450 of 1,248 Customer Service Jobs in the UK

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing … incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this ...

nights off. Then start with days again. Capita TechOps 24/7 Network Operations Centre (NOC) Engineer Capita TechOps is seeking a skilled and customer-focused IT/Network Engineer to join our dynamic Operations Centre team. Based in Belfast, youll be part of a 24/7 shift … team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. Youll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. If you thrive in fast-paced environments and enjoy solving technical challenges while ...

plan, prioritise, self-manage but also work as part of a team and communicate effectively Strong communication skills and the ability to deliver excellent customer service with strong customer focus. Ability to listen and interpret requirements then convert them to a viable solution Strong team player, used … development Leading on robust change and release management, including moving developments between environments and promotion of development to production environments, including documentation handover to service management and support colleagues Contributing to internal and external technical governance, change governance and project governance Assisting project management colleagues with project progress reporting ...

Support Engineer Location: Lowton (Customer Site) – 3/4 days per week; Occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, we are looking for an IT Support Engineer to work from one of Tailor Made Technologies client … site in Lowton. This role involves providing an excellent first response to one of our dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements ...

Title: Senior Principal Consultant Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Work model: Remote Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership … experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM). Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk ...

Role Overview We are seeking a proactive and customer-focused IT Support Analyst to join our growing team. This role is responsible for delivering high-quality technical support across the business, ensuring our systems, applications and infrastructure run smoothly to support our colleagues and clients. The successful candidate will … contact between IT and the wider business, providing technical expertise, troubleshooting issues, supporting business applications and assisting with technology initiatives. Key Responsibilities User Support & Service Delivery Provide 1st and 2nd line technical support to staff across the organisation. * Diagnose and resolve hardware, software, and system issues * Manage incidents ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into ...

Title: Senior Principal Consultant – Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates … experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM). Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk ...

Description Motability Operations are currently recruiting for a detail-oriented and customer-focused individual to join our Customer Application Solutions Team (CAST) as an Account Manager on a full-time, 6-month secondment/FTC. This is a highly engaging role where you'll be responsible for managing … complex customer cases that involve potential misuse of scheme vehicles. Using data from our in-vehicle trackers, you'll investigate discrepancies - such as mismatched home or work addresses, and guide customers through the resolution process with fairness, empathy, and professionalism. You'll also play a key role in supporting ...

Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We're on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You'll be working alongside … your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, we're committed to giving you the tools and support you need to thrive. As part of the role, there ...

play a vital role in supporting our customers by working directly at their sites across the region. You will be responsible for maintaining equipment service schedules, ensuring compliance and accuracy of records, and delivering responsive breakdown support when required. Your work will help minimise disruption for customers and ensure … their operations continue to run safely and efficiently. This role requires a proactive, customer-focused approach, strong technical expertise, and the ability to work both independently and collaboratively as part of a wider team. Key Responsibilities Attend customer sites to service, maintain and repair hire equipment Ensure ...

Azure-native logging, security, and cost optimization with observability pipelines. Lead incident resolution and proactive failure domain analysis within Azure-hosted regions. Develop secure service-to-service communication standards leveraging Azure AD workload identity and pod identities. Collaborate with Compliance and Security to meet UK, EU, and French … Deep technical expertise across Azure infrastructure and platform services. Comfort working with engineers across DevOps, Security, and Product teams to deliver shared outcomes. Strong customer service and problem-solving orientation. Technical Skills & Experience 15+ years of experience in infrastructure, cloud, or SRE roles. 5+ years designing or operating ...

onsite | Permanent | Senior Leadership Role A luxury retail brand are investing heavily in Data, CRM and emerging AI capability to support international growth, deepen customer relationships, and strengthen commercial and operational decision-making. This is a senior delivery leadership role, sitting at the heart of Customer Growth & Engagement … used day-to-day across the business. The Opportunity You will own the delivery and adoption of enterprise data, CRM and AI initiatives across customer, product, trading, logistics and finance. This is not a research role and not a pure strategy role. It is a hands-on senior leadership ...

delighted to be partnering with a well-established and highly regarded law firm in their search for an IT Analyst to join their Service Team. This is an excellent opportunity for a customer-focused IT professional to play a key role in delivering high-quality technical support within … professional services environment. ** Law Firm IT or Professional Services experience is highly desirable for this role ** The Role Reporting to the IT Service Manager, you will act as a primary point of contact for colleagues across the firm, handling support queries via phone, email and in person, all managed ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group’s IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network •Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

services provider supporting SMEs across the region, is hiring an On-site IT Support Engineer to provide dedicated support to a newly onboarded customer while also assisting the wider client base through remote support. This role offers the opportunity to become a trusted technical presence on a key customer site while remaining closely connected to the wider service desk team. You’ll play an important role in ensuring reliable day-to-day IT operations and delivering a high standard of support across multiple environments. What you’ll do Provide on-site IT support for a key customer ...

Health Informatics Service at Torbay & South Devon NHS Foundation Trust is recruiting two technical apprentices to join our IT Operations team. You’ll gain hands-on experience across desktop, servers, networks, telephony, cyber security and the service desk, supporting vital digital services across the Trust. Role … maintenance of operating systems and applications. Working with end users to carry out investigation and troubleshooting to ensure the systems work within a prescribed service level. The team are also responsible for patching devices into network ports and undertake switchport configuration. Maintenance/repairs are also dealt within ...

office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will … escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will also assist in mentoring ...

company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support … Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for everything ...

company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support … Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for everything ...

Summary Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently. Perform reactive service visits as required to meet contracted customers service level agreements. Perform planned preventive maintenance visits as required in line with contracted customers service … resolve issues. Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive maintenance reports. Work closely with the service administration and engineering teams to ensure we deliver exceptional service ...

Line Technical Support Analyst – MSP ( Onsite in our Bristol office Mon - Fri) Join our fast-paced MSP Service Desk as the first point of contact for customer IT issues. You’ll deliver exceptional service, resolve common technical problems, and keep users supported and informed throughout. What … update, and action tasks Escalate when needed with clear notes Contribute to documentation and continuous improvement What You’ll Bring Confident communicator with great customer-service skills Strong problem-solving ability Experience supporting Windows 10/11, Microsoft 365 & AD Basic networking knowledge (DNS, DHCP, VPN) Desire ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

time, Permanent A well-established engineering manufacturer is seeking a Sales Applications Engineer to provide technical support, quotations, and order management for a global customer base. The role supports engine safety and industrial protection products used across sectors including oil & gas, power generation, marine, and general industry. The Role … technical contact for customers, supporting product selection, preparing quotations, and managing order entry. Following training, the role includes occasional UK travel to customer sites to provide installation support and product training. Key Responsibilities Provide technical product selection and applications support Prepare quotations and process sales orders ...

time, Permanent A well-established engineering manufacturer is seeking a Sales Applications Engineer to provide technical support, quotations, and order management for a global customer base. The role supports engine safety and industrial protection products used across sectors including oil & gas, power generation, marine, and general industry. The Role … technical contact for customers, supporting product selection, preparing quotations, and managing order entry. Following training, the role includes occasional UK travel to customer sites to provide installation support and product training. Key Responsibilities Provide technical product selection and applications support Prepare quotations and process sales orders ...