426 to 450 of 1,202 Customer Service Jobs in the UK

annum About the Client Our client operates within the healthcare technology space, delivering critical systems and support services to a wide customer base. Role Overview We're hiring a Support Analyst to provide first-line application and technical support to customers via phone and email. This role focuses … troubleshooting issues, managing support tickets, and delivering high-quality customer service. Key Responsibilities Provide inbound support via phone and email Investigate and resolve technical and application issues Execute SQL updates and generate reports Manage and prioritise support tickets (Freshdesk) Maintain accurate documentation and ticket records Escalate issues where required ...

drive home technical solutions whilst putting our customers’ needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills ...

Promote best practices, governance, and reusable solutions Collaborate with cross-functional teams to ensure successful delivery Skills & Experience Strong experience with Dynamics 365 (Sales, Customer Service, Marketing, Field Service) Good knowledge of Power Platform capabilities and best practices Experience with Dataverse (data models, security, environments) Understanding ...

telecommunications group delivering leading - edge technology solutions to customers nationwide. With annual group turnover in excess of £23m, we continue to grow through strong customer relationships and service excellence . Due to continued growth, we are seeking a full-time, permanent and proactive Sales Administrator to support … Wycombe. The Role Working closely with our sales team, youll be at the centre of the deal process, ensuring accuracy, efficiency, and an excellent customer experience. Key Responsibilities include: Prepare, check and collate daily sales documentation, ensuring accuracy and completeness Update and maintain company CRM records as required Liaise ...

Crypto Operations/Client Service Analyst ClearToken Depository is seeking a Crypto Settlements Analyst reporting to the ClearToken Depository Head of Operations & IT. ClearToken Depository is building a settlement service for the digital markets, offering the benefits of traditional market structure concepts of centralised settlement for emerging digital … similar operational role for ClearToken CCP, as required. Role Description & Objectives ClearToken is seeking a detail-oriented and experienced Crypto Operations and Client Service Analyst to support daily post-trade settlement activities related to digital assets. This role is integral to ensuring accurate and timely processing of settlement instructions ...

looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. … proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established ...

across Dynamics 365 CE and the wider data platform. Key Responsibilities Act as the Product Owner for Dynamics 365 CE, driving delivery across Sales, Customer Service, and Customer Insights. Work closely with stakeholders to gather requirements and translate these into clear product backlogs and priorities. Collaborate with ...

sites + office support Salary: Up to £31,000 + mileage + benefits Type: Full-time, Permanent Hemel Hempstead The Opportunity A growing Managed Service Provider is looking for an IT Support Engineer to join their technical team, supporting a range of multi-site customers across the region. This … hands-on technical work. You'll support end users, maintain client infrastructure, and play a key role in delivering a high level of customer service. A great opportunity for someone looking to develop their technical skills within a varied MSP environment. Key Responsibilities Support & Service Desk Provide ...

Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside … your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, they are committed to giving you the tools and support you need to thrive. As part of the role, there ...

Rochford Paying £15.99 per hr ref 22402 Full time hours on a temporary basis Key Responsibilities Provide first-line technical support via the Service Desk, offering excellent customer service Log, diagnose, and resolve IT incidents and service requests efficiently Escalate complex issues to Technical Analysts where … Office 365, and related applications Assist with the setup of user accounts, equipment, and system access Maintain accurate records in line with ITIL-based service management processes Support the delivery of Digital, Data and Technology services across the organisation If you are interested in the role, please email your ...

Rochford Paying £15.99 per hr ref 22402 Full time hours on a temporary basis Key Responsibilities Provide first-line technical support via the Service Desk, offering excellent customer service Log, diagnose, and resolve IT incidents and service requests efficiently Escalate complex issues to Technical Analysts where … Office 365, and related applications Assist with the setup of user accounts, equipment, and system access Maintain accurate records in line with ITIL-based service management processes Support the delivery of Digital, Data and Technology services across the organisation If you are interested in the role, please email your ...

Title: Customer Loyalty Advisor Location: Edinburgh Office Working Pattern: 37.5 hours per week, Monday to Friday between 8am 8pm, and Saturdays 9am 5pm, on a rotational shift pattern Salary: £26,227.50 + commission (uncapped, £40,000 OTE) Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee … slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive ...

programme. The role You’ll be leading CE process design and delivery, working closely with business stakeholders and internal teams to shape the Sales & Service experience globally. You’ll act as the go‐to CE expert, leading the CE team, guiding best practice and ensuring adoption across different regions. … What we’re ideally looking for: Strong hands‐on experience with Dynamics 365 CE Experience across Field Service, Sales, and Customer Service Strong understanding of sales and customer engagement processes Comfortable working across the wider Microsoft ecosystem Proven stakeholder management and the confidence to lead conversations ...

Freshworks product lines that focus on the mid-market and Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives … strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve ...

delivering high quality healthcare services to our communities and that starts with having a reliable, responsive IT support function. Working within the IT service desk, this role will act as the primary point of contact for IT incidents across the different business areas, handling and processing requests for support … correct priority and are managed through to resolution either internally or by way of escalation to 3rd party suppliers. Have excellent communication and customer service skills allowing you to interface between users and other resolving teams. Identify repeat incidents to problem management to ensure trend analysis is undertaken ...

years, Octopus Electroverse has grown to become the largest consumer eMobility player in Europe, with over 1.4 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto and more.But it’s just the start: we’re busy expanding Octopus Fleet, working with more … voice of Octopus Fleet, advising and supporting customers throughout their journey towards transitioning to a sustainable electric vehicle fleet.A genuine passion for delivering awesome customer experiences and driving sustainability is a must, as well as a real commitment to building meaningful relationships and providing amazing customer serviceThis role ...

/7 365 days a year through a combination of day and night shifts with possible temporary out of hours oncall (Standby). The service provides effective communication and coordination between the DXC technical teams, DXC Delivery Management and Customer Management. The primary focus of the High Priority … restoration of high priority Incidents that have a direct impact on the client’s business; to lead and ensure ownership, communication and progress to service restoration. Job Specifics/responsibilities Manages escalated and top priority incidents up to and including resolution. Maintains the appropriate level of authority within ...

Support Engineer An exciting opportunity has arisen for an experienced IT Support Engineer to join a dynamic Service Desk team. This role involves a mix of remote and onsite technical support, working across infrastructure, cloud technologies, and cyber security solutions. Key Responsibilities Deliver technical support by managing and resolving … service tickets in line with agreed SLAs Handle both initial and escalated support requests, ensuring high levels of customer satisfaction Complete sales orders and project work within agreed timelines Implement approved technical solutions remotely and onsite Support continuous improvement of Service Desk technologies and processes Develop ...

leading edge of communication and networking technology. Duties & Responsibilities: Youll begin your career with a year-long rotation through the VIAVI Network and Service Enablement (NSE) business, ultimately preparing you to work on one of our many Field Sales teams.Youll collaborate with colleagues, customers and VIAVI Channel Partners … tools that enable aircraft to fly safely, and much, much more. VIAVI is everywhere you want to be. The worlds leading network equipment manufacturers, service providers, systems integrators, transportation companies, and private enterprises rely on products and services from VIAVI to drive reliability and profitability in their businesses. Through ...

with CyberClans’ customers regarding security incidents and other related topics. Aid in the development of incident response procedures and playbooks Technical liaison between other service lines including threat hunting, incident response and incident investigation. Contribute to the design and development of defense and response strategies, knowledgebase and playbooks. Monitoring … exploit analysis. Provide analytical feedback on client network traffic patterns. Provide analytical feedback related to malware and other network threats. Accept, manage and update service requests and incidents to ensure contracted Service Level Agreements are met. Guiding, coaching and mentoring analysts who are providing the core SOC functions ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … SharePoint, Outlook, OneDrive) Familiarity with PowerApps and Power BI Understanding of business processes in finance, operations, or supply chain Strong problem-solving ability and customer service mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate ...

Contract IT Service Desk Engineer Duration: 3 months IR35 Status: Small Company Exemption Location: Fully remote working, Basingstoke office if hybrid working is preferred Our client is seeking Contract IT Support Engineer to support a Microsoft-focused MSP delivering primarily BAU support and assist with cloud project work. … Microsoft 365 migrations and modern workplace deployments. Working in a small team, you'll take ownership of tickets, ensuring timely resolution and excellent customer service. Key Responsibilities 1st/2nd line support via phone and email Manage tickets in line with SLAs Support Microsoft 365 environments Maintain backups, monitoring ...

Support Engineer (Field-Based MSP) - Leeds £26,000 - £31,000 + Benefits A growing Managed Service Provider based in Leeds is looking to add an IT Support Engineer to its field engineering team. This role is ideal for someone who enjoys being customer-facing, working across varied environments … Assist with server, backup, networking, and cloud support tasks Carry out upgrades, migrations, and project-based work Build strong client relationships and provide high service levels Escalate complex issues where needed while owning tickets through to resolution Required Experience Previous experience in an IT Support Engineer, Service Desk ...

About Systemagic: At Systemagic we have 25 years’ experience providing business award winning IT support services. Our approach is entirely customer focused as we are committed to providing what our clients want, when they need it, in the most effective manner to ensure that the technology works for you. … year Apprenticeship Awards 2017 – Commitment to Apprenticeships Responsibilities: Proactively and reactively deliver first line helpdesk and technical support as required to our clients Administer service tickets for the service desk, creating new tickets, updating and closing tickets Receive and make telephone calls to our clients and suppliers ...

between sales, customers, and engineering — ensuring that once a lead is qualified, the journey from quoting to installation and invoicing is seamless. It combines customer communication, sales support, provisioning, scheduling, and operational coordination. Role The ideal candidate is commercially aware, systems-savvy, quick to grasp detail, and confident … managing multiple moving parts without getting flustered. They will handle end-to-end coordination of customer orders, liaise internally, and ensure nothing falls through the cracks. If you want to be part of a team that continues to maintain our high level of customer service and satisfaction ...