426 to 450 of 3,337 Customer Service Jobs in the UK

Service Delivery Manager - RAF Wyton 40 hours per week, Monday to Friday Competitive Salary Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently recruiting a … Service Delivery Manager to lead and enhance operations across Catering, Facilities, and Retail services at RAF Wyton. This is a fantastic opportunity for someone looking to grow within a supportive, forward-thinking organisation. What you'll be doing As a Service Delivery Manager , you'll play a key … role in ensuring smooth, high-quality service delivery across all operational areas. You'll inspire and manage a diverse team, drive continuous improvement, and uphold our strong commitment to safety, service, and customer satisfaction. Your main responsibilities will include: Leading and motivating teams across Facilities, Catering, and More ❯

play a critical part in managing and optimising the ServiceNow platform and supporting operational excellence across three key global teams: a 24/7 Service Desk, Invoice Reconciliation, and Customer Onboarding & Success. As the business continues to embed its recently implemented ServiceNow platform, you will take the lead … teams. Performance Reporting: Work with operations leaders to develop and enhance real-time reporting, KPIs, and monitoring capabilities to support data-driven decision-making. Customer Experience Enablement: Help drive exceptional customer service outcomes through process and system improvements. Knowledge Management: Support the creation and maintenance of knowledge … articles that enhance internal learning, self-service, and customer deflection. Process Documentation & Governance: Build, maintain, and evolve a central library of process documentation, ensuring all workflows are aligned, up to date, and easy to follow. Stakeholder Collaboration: Act as a bridge between technical teams, operations, and leadership, facilitating More ❯

of significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking to hire an experienced IT Service Desk Team Lead to join their Technology team. The IT Service Desk Team Lead will ensure the provision of exceptional IT support to … t just manage, you will lead from the front. You will handle tickets, solve problems, coach your team, and work across departments to drive service excellence. The main responsibilities will include: Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and … maintain high levels of performance Oversee day-to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk support, directly alongside the team Managing escalations and collaborating with our technical teams and suppliers to ensure a prompt restoration More ❯

of significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking to hire an experienced IT Service Desk Team Lead to join their Technology team. The IT Service Desk Team Lead will ensure the provision of exceptional IT support to … t just manage, you will lead from the front. You will handle tickets, solve problems, coach your team, and work across departments to drive service excellence. The main responsibilities will include: Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and … maintain high levels of performance Oversee day-to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk support, directly alongside the team Managing escalations and collaborating with our technical teams and suppliers to ensure a prompt restoration More ❯

packages and operating in 6 countries, with the plan to very quick scale to several billion packages. This leader will drive the following key customer outcomes for Amazon Shipping: Improve Promise Eligibility Improve Label Conversion Speed improvements Reduce First Mile pickup cost Reduce missed pickups and late pickups Reduce … tradeoff decisions balancing long term vision with delivering immediate impact to our customers. You will seek to deeply understand and step-change improve the customer experience using data and anecdotes. You will look around corners to proactively mitigate obstacles and get ahead of industry trends. BASIC QUALIFICATIONS Bachelor's … related disciplines PREFERRED QUALIFICATIONS Master's degree in Computer Science or related field. Demonstrated experience leading product and development teams, with a focus on customer service or user-facing technologies Experience in a lead role in bringing a product to market. Proven track record of taking emerging technologies More ❯

being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business … at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary Customer Services Service Desk Coordinator Location: Aylesford, Maidstone Hours: Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 3 days office, 2 days … remote working after probation. The role of Service Desk Coordinator is to ensure that our priority clients' accounts are monitored and managed effectively, ensuring SLAs and KPIs are consistently achieved and our customers receive a high-level dedicated service. Monitoring and maintaining of bespoke customer portals Logging service More ❯

of your base salary paid by us monthly to save for your future. Your role and responsibilities IBM is currently seeking a dedicated Service Desk Analyst to join our team and work directly with a public sector client. This role requires a 5-day per week onsite commitment and … operating on a four days on, four days off rotation. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and excellent customer service skills. An Application Support Engineer in the L1.5 role requires a solid understanding of database management, various operating systems, and multiple programming … technical support incidents requests and changes. Management of personal call queue ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls including password resets and ordering hardware parts. Escalation of calls to 2nd & 3rd Line Team as necessary. Work More ❯

West Sussex offices. In this role you'll be responsible for the Operational Management of our Motor Claims spend and delivering exceptional quality of service to our Customers both internal and external. You will ensure our customers receive the service we promise, finances are controlled and managed through … efficient and diligent engineering processes, and our claims cost and customer service delivery meet our department KPI's. We're all about people and we're passionate about continuous improvement, so you'll share your thoughts with the team to continually progress our methods and team knowledge. Core … out to a high level of accuracy and ensure compliance with all company and other relevant standards/regulations Support engineers in dealing with customer objections and resolving and logging complaints appropriately to avoid complaints escalation when appropriate Carry out regular audits and deliver 1-2-1's Frequently More ❯

to our continued success. The company prides itself on delivering efficient IT solutions to over four hundred sites nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships. Expertise in remote and on-site support Technical skills should include: Cisco Expertise: In-depth knowledge of Cisco routers and switches Networking: TCP … Working with senior management to define Aegis policies and procedures. Creating network topologies and diagrams. Create recommendations for network hardware and software to improve service and profitability. Implementing new network technologies and upgrades. Support, Network Maintenance and Troubleshooting Monitoring network performance and identifying potential issues. Conduct problem analysis and More ❯

Account Executive, Commercial (French-Speaking) London, England Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams-all through our single … seamless platform. Intercom is leading the market in AI customer service with Fin by Intercom, the most powerful AI customer service agent available, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support. Today, more than 25,000 businesses use Intercom's platform … build with speed and intensity, and consistently deliver incredible value to our customers. Join us to help define and lead the AI revolution for customer service. What's the opportunity? As a Commercial Account Executive, you will be a key member of the team leading the growth of our More ❯

s visibility in artisan/craft communities through online PR, features, and event exposure (e.g. art magazines, exhibitions). Oversee warehousing, inventory, fulfilment, and customer service processes for B2C and wholesale orders. Ensure On-Time-In-Full (OTIF) performance and customer satisfaction. Monitor inventory turnover, product margins … and stock accuracy, with support from purchasing and warehouse leads. Work with front-office staff on order input, bespoke product queries, and customer communications. Lead and inspire a collaborative on-site team of 8 (including warehouse, marketing, and front-line staff). Embed a high-performance, customer-centric … culture with a focus on continuous improvement. Analyse product performance, sales trends, and customer behaviours to guide procurement, marketing, and promotions. Represent the division in senior leadership meetings and contribute to annual budgeting, forecasting, and strategic planning. Who We are Looking For Proven experience in e-commerce management, ideally More ❯

Do you want to define the next generation of how and what Amazon customers are watching? Amazon's Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one … and selection is unprecedented, so you will get an opportunity to work on fast-paced and challenging projects where you get to define a customer experience that will be used by millions of viewers, across 100s of devices (Living Room and Mobile), in 250+ countries. You will participate in … execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market. You will develop and grow product opportunities, and enhance our customer More ❯

Do you want to define the next generation of how and what Amazon customers are watching? Amazon's Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one … and selection is unprecedented, so you will get an opportunity to work on fast-paced and challenging projects where you get to define a customer experience that will be used by millions of viewers, across 100s of devices (Living Room and Mobile), in 250+ countries. You will participate in … execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market. You will develop and grow product opportunities, and enhance our customer More ❯

Account Manager, Commercial (French Speaking) London, England Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams-all through our single … seamless platform. Intercom is leading the market in AI customer service with Fin by Intercom, the most powerful AI customer service agent available, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support. Today, more than 25,000 businesses use Intercom's platform … build with speed and intensity, and consistently deliver incredible value to our customers. Join us to help define and lead the AI revolution for customer service. What's the opportunity? We're looking for a hungry and ambitious sales person to join the Intercom sales team in EMEA. As More ❯

they are delivered to the required time, cost and quality and they deliver the anticipated outcomes and benefits. Operate the services to the expected service levels, cost points. Maximise the responsible deployment and adoption of SAP platform services and manage the utilisation of platform services. Work with Cybersecurity and … of managers and employees, across a large, global, and interdisciplinary team. Accountable for driving urgency and commitment to high standards of ethics, regulatory compliance, customer service with business integrity, with an unyielding focus on customer service excellence. Essential knowledge S4 Hana knowledge. Frameworks and processes, e.g. … condensed manner to various stakeholders verbally and in writing. 3-5 years of product management or related experience OR a strong track record of customer-centric thinking that indicates future success in this role. Significant experience in customer- and user-facing roles. Job Title: Head of SAP - Centre More ❯

they are delivered to the required time, cost and quality and they deliver the anticipated outcomes and benefits. Operate the services to the expected service levels, cost points. Maximise the responsible deployment and adoption of SAP platform services and manage the utilisation of platform services. Work with Cybersecurity and … of managers and employees, across a large, global, and interdisciplinary team. Accountable for driving urgency and commitment to high standards of ethics, regulatory compliance, customer service with business integrity. With an unyielding focus on customer service excellence. Essential knowledge S4 Hana knowledge Frameworks and processes, etc. … condensed manner to various stakeholders verbally and in writing. 3-5 years of product management or related experience OR a strong track record of customer-centric thinking that indicates future success in this role. Significant experience in customer- and user-facing roles Job Title: Head of SAP Centre More ❯

for stock, or built to order for customers. You will be provided with full training on PC hardware, enabling you to build PCs to customer specification and to provide second-to-none customer support, assisting customers with technical problems and returns. You will support other areas of the … rely on and interact with each other. Your duties and responsibilities in this role will consist of: Read and interpret detailed build specifications and customer requirements for custom-built PCs Select appropriate computer hardware components, including CPUs, GPUs, RAM, motherboards, power supplies, storage devices, and cooling systems Assemble computer … hardware and software issues that may arise during the build or testing process Install and configure operating systems, drivers, and software applications as per customer preferences Maintain a clean and organised workspace, as well as accurate records of builds and components Stay up-to-date with the latest advancements More ❯

Maps Reporting Specialist with THAI Language Location - London (22 Bishopsgate, City of London, London EC2N 4A) Work Model - Hybrid. Are you passionate about customer service and fluent in Thai? We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Thai … Language! Your responsibilities would include delivering exceptional customer support for our maps service, analyzing and reporting map data to ensure precision and quality, and collaborating with a global team to improve user experience. Skills and Requirements Must have good oral & written communication skills and the ability to read … support or other problem-solving experience required. Skilled researcher and comfortable using a variety of online sources. Keen attention to detail and self-motivated. Customer service background (Communications team) preferred, but not necessary. Perform information validation by calling if required. QGIS skills would be an advantage. Able to More ❯

innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don … Position Overview Field based Technical Support Engineers work within our Site Services sub function, and are responsible for all 2nd-3rd on-site breakfix customer support. This is a very customer facing role, and this individual will have experienced and developed communication skills in equal measure to technical … ability. On-Site support will be provided via a combination of on-site customer shift rotations (working on-site in a dedicated capacity for a customer over a set period of time), or dispatched to a customer site in an adhoc capacity as part of a shift More ❯

in project management by leading and managing the delivery of projects on time, to the required quality and within the allocated budget, including primary customer contact. Lead and deliver a variety of projects to customer satisfaction, on time delivery with a beat the budget mindset while managing and … tracker, Lessons learned and Final acceptance testing. Maintain a detailed schedule (MS Project for complex jobs) with a clearly identified Critical Path, ensuring the customer and project team are aware of related constraints. Provide project leadership Liaising directly with customers to understand their needs (commercial and technical) Identify risk … areas and generate a plan to mitigate them Provide regular reporting to senior management and customer Budget validation and control Control all project changes that impact scope, schedule, budget or FAT/SAT Acceptance testing by using company tools and systems to log initial change requests from the Customer More ❯

in project management by leading and managing the delivery of projects on time, to the required quality and within the allocated budget, including primary customer contact. Lead and deliver a variety of projects to customer satisfaction, on time delivery with a “beat the budget” mindset while managing and … tracker, Lessons learned and Final acceptance testing. Maintain a detailed schedule (MS Project for complex jobs) with a clearly identified Critical Path, ensuring the customer and project team are aware of related constraints. Provide project leadership Liaising directly with customers to understand their needs (commercial and technical) Identify risk … areas and generate a plan to mitigate them Provide regular reporting to senior management and customer Budget validation and control Control all project changes that impact scope, schedule, budget or FAT/SAT Acceptance testing by using company tools and systems to log initial change requests from the Customer More ❯

Service Delivery Associate – Northampton (Hybrid) Up to £28,000 + Benefits This is a customer-facing, entry level service delivery role with an IT solutions provider. As a Service Delivery Associate, you’ll be the first point of contact for a range of client service requests and queries. You’ll manage a shared inbox, respond to enquiries, track service performance, and collaborate with internal teams to resolve issues efficiently. Alongside day-to-day support, you’ll help maintain service documentation, contribute to reporting, and play a part in ongoing service improvements … that enhance the client experience. What’s on offer: You’ll join a collaborative operations team in a business that values innovation, customer focus, and continuous development. The role offers hybrid working (3 days in, 2 from home after probation), 25–30 days’ holiday (plus bank holidays), subsidised healthcare More ❯

help our customers succeed because we believe in leading with business objectives, not technology. We take the time to develop an understanding of each customer's business while encouraging and educating them about best-practice processes. We are a Great Place to Work® Excellence in Winner (over numerous years … valuable asset, our involvement in Great Place to Work® means we can continuously benchmark and improve our peoples’ experiences to build and sustain great customer experiences. Academy Journey You will start your journey with us understanding the fundamental product knowledge required to then progress into different areas. You will … the initial training, your skills, knowledge and attributes will be assessed, and you will be placed into one of our teams which include Consulting, Customer Successor Products. From here you will continue to utilise the product knowledge gained as well as the ongoing support and guidance from your buddy More ❯

a Technology Repair background, to lead a growing and diverse team and oversee the daily operations of the repair centre, ensuring efficient and effective service delivery to customers. What you'll be doing: Team Management - Lead, motivate and manage a team of technical repair engineers and technicians in the … Management - Oversee the repair process from tech intake to completion and deployment; ensuring timely and accurate repairs, implementing and monitoring workflows to optimise efficiency. Customer Service - Ensure high levels of customer satisfaction by addressing enquiries, resolving complaints and maintaining strong internal and external relationships. Inventory Management - Monitor … a repair centre, workshop or IT engineering setting. Strong leadership and team development skills. Excellent organisational skills with the ability to problem solve. Strong customer service and communication skills. Knowledge and understanding of repair centre processes and inventory management. Strong familiarity of QSHE principles and standards. Experience with More ❯

a Technology Repair background, to lead a growing and diverse team and oversee the daily operations of the repair centre, ensuring efficient and effective service delivery to customers. What you'll be doing: Team Management - Lead, motivate and manage a team of team leaders, technical repair engineers and technicians … Management - Oversee the repair process from tech intake to completion and deployment; ensuring timely and accurate repairs, implementing and monitoring workflows to optimise efficiency. Customer Service - Ensure high levels of customer satisfaction by addressing enquiries, resolving complaints and maintaining strong internal and external relationships. Inventory Management - Monitor … a repair centre, workshop or IT engineering setting. Strong leadership and team development skills. Excellent organisational skills with the ability to problem solve. Strong customer service and communication skills. Knowledge and understanding of repair centre processes and inventory management. Strong familiarity of H&S principles and standards. Experience More ❯