451 to 475 of 8,600 Customer Service Jobs in the UK

and value your passion to discover, invent, simplify and build trust of our customers and sellers. We're looking for Investigators to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. Investigators are responsible for a wide range of duties related to the investigation and elimination of … required. Key job responsibilities As part of your role, you will have the opportunity to: Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer's, or merchants. Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk. Maintain Amazon's site quality by … resolution. Participate in other special projects/assignments and Partner with appropriate business teams as necessary. Consistently achieve/exceed weekly productivity and quality standards. About the team The Customer Trust and Partner Support (CTPS) team aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure More ❯

hardware and software, manages supplier relationships, and supports onboarding and training. The coordinator is proactive in identifying opportunities to enhance systems and processes while delivering a high standard of service to internal users. You must be able to drive as you will be required to attend meetings at their other sites, Guildford, Chelsea and Knutsford Duties: Serve as the … routine maintenance to ensure connectivity and stability Assist in monitoring and maintaining firewalls, antivirus, endpoint protection, and intrusion detection/prevention systems Manage day-to-day interactions with IT service providers and hardware/software suppliers To setup, onboard and provide training to key systems for new starters Proactive to help develop IT, systems, and processes related to multiple … routers, switches, firewalls) Familiarity with cybersecurity concepts and tools (e.g., antivirus, encryption, endpoint protection) Working knowledge of TCP/IP, DNS, DHCP, VPNs, and network troubleshooting Strong communication and customer service skills Ability to manage multiple tasks and prioritise in a fast-paced environment Analytical mindset with a proactive approach to problem-solving and improvement Candidate requirements: Previous More ❯

will liaise with all our staff in person and remotely, via tickets or on the phone, understanding their requirements and managing all requests in line with the department's service level agreements. You will have the direct support of an experienced IT Manager and wider team along with in-house developers. Due to the nature of the work involved … Essential: Experience working in a Law firm and/or with legal software Basic knowledge of VoIP phone systems and video conferencing platforms ITIL certification or knowledge of IT service management frameworks Experience using Pulseway RMMC Company Benefits & Perks: Holiday Loyalty Scheme: Earn an Additional 5 Days of Holiday Buy and Sell Up to 3 Holiday Days Each Year … Company Bonus Scheme Industry-leading Maternity and Paternity Policies Company Referral Scheme Annual Company Day Out Birthday Early Finish Seniority level Entry level Employment type Full-time Job function Customer Service, Information Technology, and Legal Industries IT System Operations and Maintenance #J-18808-Ljbffr More ❯

established Corporate IT team to provide the highest quality support to both our onsite and remote employees in a professional environment. We're looking for a self-motivated, and service-oriented person who can make an immediate, positive impact. You will also collaborate & help implement new IT services. In 2005, Smartsheet was founded on the idea that teams and … for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better outcomes. You will report to our Service Desk Manager based at our headquarters in Boston, MA , and will work from our London, UK office. You Will: Act as the primary point of contact and IT site … infrastructure. Have an understanding of Asset Management fundamentals Responsible for onsite hardware asset management across London & EMEA offices Other tasks as assigned. You Have: Demonstrated commitment to providing exceptional customer service and support to all employees. Desire to provide excellent, white glove customer service to all employees. Ability to communicate clear and concise information to employees More ❯

Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from the … IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a resolution + Responding and assisting … of progress + Assisting the Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real-time problem solving and troubleshooting More ❯

Responsibilities: Installation, configuration, maintenance, and support of infrastructure and systems Provide expertise within the team for resolving all technical incidents and problems Deliver continuous and measurable benefits in improving customer service, operational efficiency, and reducing risks and costs Identify opportunities and create robust business case proposals to improve reliability, stability, and efficiency Instigate and manage changes to infrastructure … and systems in line with change control processes Contribute ideas and suggestions for continuous service improvement Develop, produce, and maintain IT documentation and follow IT procedures Job Requirements: Knowledge of Microsoft Azure deployment, automation, networking, and security in cloud and hybrid environments Proficiency in on-prem server virtualisation and SANs/vSAN technologies an advantage Expertise in Windows Active More ❯

Responsibilities: Installation, configuration, maintenance, and support of infrastructure and systems Provide expertise within the team for resolving all technical incidents and problems Deliver continuous and measurable benefits in improving customer service, operational efficiency, and reducing risks and costs Identify opportunities and create robust business case proposals to improve reliability, stability, and efficiency Instigate and manage changes to infrastructure … and systems in line with change control processes Contribute ideas and suggestions for continuous service improvement Develop, produce, and maintain IT documentation and follow IT procedures Job Requirements: Knowledge of Microsoft Azure deployment, automation, networking, and security in cloud and hybrid environments Proficiency in on-prem server virtualisation and SANs/vSAN technologies an advantage Expertise in Windows Active More ❯

Technician is responsible for provide advanced onsite and remote technical support to VIP users. Your role will ensure that their technology needs are met with the highest level of service and professionalism. The ability to build and maintain strong relationships is essential to success in this role. Main responsibilities Provide Dedicated Support (computers, printers, phones, tablets...) - Offer personalized onsite … and Support: Provide training and guidance to clients on the use of new technologies and software applications Proactive: Alerts Manager to current or potential problems with systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MAC OS … are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds More ❯

Technician is responsible for provide advanced onsite and remote technical support to VIP users. Your role will ensure that their technology needs are met with the highest level of service and professionalism. The ability to build and maintain strong relationships is essential to success in this role. Main responsibilities Provide Dedicated Support (computers, printers, phones, tablets...) - Offer personalized onsite … and Support: Provide training and guidance to clients on the use of new technologies and software applications Proactive: Alerts Manager to current or potential problems with systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MAC OS … are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds More ❯

Power Platform, M365, and Active Directory. Your experience will include the following: Leading formal workshops with clients to gather requirements, displaying knowledge of the business environment in defining the customer's needs. Hold an advanced Microsoft Dynamics 365 CE/CRM functional certification such as Microsoft Certified: Dynamics 365 Marketing/Sales/Customer Service Functional Consultant … Services, Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology or equivalent. Familiarity with Microsoft AI capabilities such as Dynamics 365 Copilot, Nuance, or OpenAI Service Builder. Field Service, HR, F&O or equivalent. Experience in high-level planning and implementation methodology of projects, using agile Scrum methodology. Experience with process mapping and development More ❯

Power Platform, M365, and Active Directory. Your experience will include the following: Leading formal workshops with clients to gather requirements, displaying knowledge of the business environment in defining the customer's needs. Hold an advanced Microsoft Dynamics 365 CE/CRM functional certification such as Microsoft Certified: Dynamics 365 Marketing/Sales/Customer Service Functional Consultant … Services, Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology or equivalent. Familiarity with Microsoft AI capabilities such as Dynamics 365 Copilot, Nuance, or OpenAI Service Builder. Field Service, HR, F&O or equivalent. Experience in high-level planning and implementation methodology of projects, using agile Scrum methodology. Experience with process mapping and development More ❯

Power Platform, M365, and Active Directory. Your experience will include the following: Leading formal workshops with clients to gather requirements, displaying knowledge of the business environment in defining the customer's needs. Hold an advanced Microsoft Dynamics 365 CE/CRM functional certification such as Microsoft Certified: Dynamics 365 Marketing/Sales/Customer Service Functional Consultant … Services, Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology or equivalent. Familiarity with Microsoft AI capabilities such as Dynamics 365 Copilot, Nuance, or OpenAI Service Builder. Field Service, HR, F&O or equivalent. Experience in high-level planning and implementation methodology of projects, using agile Scrum methodology. Experience with process mapping and development More ❯

Power Platform, M365, and Active Directory. Your experience will include the following: Leading formal workshops with clients to gather requirements, displaying knowledge of the business environment in defining the customer's needs. Hold an advanced Microsoft Dynamics 365 CE/CRM functional certification such as Microsoft Certified: Dynamics 365 Marketing/Sales/Customer Service Functional Consultant … Services, Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology or equivalent. Familiarity with Microsoft AI capabilities such as Dynamics 365 Copilot, Nuance, or OpenAI Service Builder. Field Service, HR, F&O or equivalent. Experience in high-level planning and implementation methodology of projects, using agile Scrum methodology. Experience with process mapping and development More ❯

Power Platform, M365, and Active Directory. Your experience will include the following: Leading formal workshops with clients to gather requirements, displaying knowledge of the business environment in defining the customer's needs. Hold an advanced Microsoft Dynamics 365 CE/CRM functional certification such as Microsoft Certified: Dynamics 365 Marketing/Sales/Customer Service Functional Consultant … Services, Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology or equivalent. Familiarity with Microsoft AI capabilities such as Dynamics 365 Copilot, Nuance, or OpenAI Service Builder. Field Service, HR, F&O or equivalent. Experience in high-level planning and implementation methodology of projects, using agile Scrum methodology. Experience with process mapping and development More ❯

below, and please apply immediately if you are confident you meet all the requirements. Your role will ensure that their technology needs are met with the highest level of service and professionalism. The ability to build and maintain strong relationships is essential to success in this role. Main responsibilities Provide Dedicated Support (computers, printers, phones, tablets) - Offer personalized onsite … and Support: Provide training and guidance to clients on the use of new technologies and software applications Proactive: Alerts Manager to current or potential problems with systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MAC OS … are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds More ❯

handling through to resolution First Line/Level 1 incidents and problems as well as working with other members of the IT Team to help resolve 2nd Line/Service issues. Benefits include salary review each September, company sick pay dependent on length of service, use of the sports complex, free lunches and free on-site parking. Duties … schools and departments Acting as the initial point of contact for staff and students requiring help with IT issues and queries Proactive maintenance for IT systems and software Accurate service desk information to enable the analysis of issues and effective configuration recording and management Effective troubleshooting, analysis and resolution of issues, using support from the School Lead Technicians where … of new tools and technologies Occasional support outside of normal working hours, including weekends, for specific activities What We Are Looking For You will need the following skills: Excellent customer service skills Highly motivated and enthusiastic Confident personality Strong communication skills Good organisational and problem-solving skills A good level of written and spoken English appropriate to the More ❯

handling through to resolution First Line/Level 1 incidents and problems as well as working with other members of the IT Team to help resolve 2nd Line/Service issues. Benefits include salary review each September, company sick pay dependent on length of service, use of the sports complex, free lunches and free on-site parking. Duties … schools and departments Acting as the initial point of contact for staff and students requiring help with IT issues and queries Proactive maintenance for IT systems and software Accurate service desk information to enable the analysis of issues and effective configuration recording and management Effective troubleshooting, analysis and resolution of issues, using support from the School Lead Technicians where … of new tools and technologies Occasional support outside of normal working hours, including weekends, for specific activities What We Are Looking For You will need the following skills: Excellent customer service skills Highly motivated and enthusiastic Confident personality Strong communication skills Good organisational and problem-solving skills A good level of written and spoken English appropriate to the More ❯

leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware, mobile and IT products and services from the world’s leading vendors and service providers. We are looking for a detail-oriented and analytical individual to join our Billing Operations team as a Billing Analyst. This role is ideal for someone who wants … checks by reviewing and maintaining precise records and documentation. Advise partners on potential areas of loss and suggest remedies to increase margin and profitability. Deliver a high degree of customer service for all queries and respond within the documented SLA's until query resolution. Support partners in the use of our bespoke aBILLity and affinity software by providing More ❯

handling through to resolution First Line/Level 1 incidents and problems as well as working with other members of the IT Team to help resolve 2nd Line/Service issues. Benefits Benefits include salary review each September, company sick pay dependent on length of service, use of the sports complex, free lunches, and free on-site parking. … schools and departments Acting as the initial point of contact for staff and students requiring help with IT issues and queries Proactive maintenance for IT systems and software Accurate service desk information to enable the analysis of issues and effective configuration recording and management Effective troubleshooting, analysis, and resolution of issues, using support from the School Lead Technicians where … of new tools and technologies Occasional support outside of normal working hours, including weekends, for specific activities What We Are Looking For You will need the following skills: Excellent customer service skills Highly motivated and enthusiastic Confident personality Strong communication skills Good organisational and problem-solving skills A good level of written and spoken English appropriate to the More ❯

handling through to resolution First Line/Level 1 incidents and problems as well as working with other members of the IT Team to help resolve 2nd Line/Service issues. Benefits include salary review each September, company sick pay dependent on length of service, use of the sports complex, free lunches and free on-site parking. Duties … schools and departments Acting as the initial point of contact for staff and students requiring help with IT issues and queries Proactive maintenance for IT systems and software Accurate service desk information to enable the analysis of issues and effective configuration recording and management Effective troubleshooting, analysis and resolution of issues, using support from the School Lead Technicians where … of new tools and technologies Occasional support outside of normal working hours, including weekends, for specific activities What We Are Looking For You will need the following skills: Excellent customer service skills Highly motivated and enthusiastic Confident personality Strong communication skills Good organisational and problem-solving skills A good level of written and spoken English appropriate to the More ❯

technical excellence. Standardise IT systems, policies, procedures, and documentation. Monitor security posture and lead improvements aligned with best practices. Liaise with third-party suppliers, manage IT contracts, and assess service performance. Identify and implement opportunities to improve IT efficiency, security, and resilience. Support day-to-day IT operations, including onboarding/offboarding, asset management, and user training. Key Skills … Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best practices. Strong troubleshooting, diagnostic, and customer service skills. Experience with hardware support, mobile device management & ERP system administration. Experience with vendor management and involvement in project delivery. Desirable: Exposure to virtualisation (Hyper-V, VMware More ❯

and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technical 3+ years of digital marketing experience including client service (agency, client or consulting) BA degree in a Marketing field preferred Competent in Microsoft Office programmes - particularly Excel (intermediate) and PowerPoint Experience in strong client relationships, reinforced by building … continually looking for ways to grow and improve within own role Work well under pressure and to tight deadlines Inquisitive approach to continuously learning on the job Communication Strong customer services skills: Negotiation, diplomacy, able to translate client requirements into technical specifications Confident interpersonal skills Results focus Detail-orientated Analytical and Strategic Marketing: Demonstrate success in measuring results and … Take an uncompromising approach to your work and be determined to be the best H ypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile Speed Speed Speed - Always be conscious of time - take charge, set clear goals, and engage your team More ❯

Fire & Security’s Integration Project Specialist’s Project manage the process of integration of new and existing business into the Target Operating Model. You will be the link between Service Delivery, Integration & IT. Supporting the Integration Manager in producing key documentation. Design & deliver Integration Project Manager plans keeping to schedules at all times. Rollout and provide training on the … where required. Coordinate and facilitate the alignment of systems and processes throughout the Group Provide analysis and recommendations for improvement based on analysis Be a visible leader of the Service Delivery, Integration & IT team Design and deliver Integration Project Management plans. Always providing competent support and expert advice to stakeholders across the organisation Work with any external third party … to help accelerate our drive to deliver consistent and high-quality customer service Be the leader of the Target Operating Model Service Delivery, Integration & IT to ensure we are aligned to our strategy. Be a Subject Matter Expert in the business Monitor and review project performance, alerting the Project Manager/Programme Manager to any potential areas More ❯

and update documentation, standard procedures, and guidance in conjunction with senior staff. - Provide advice and guidance to users on IT policies and procedures. - Contribute to a strong, mutually supportive Service Delivery Team by sharing tasks, knowledge, and ideas to contribute to a process improvement culture. - Any other reasonable duties and projects which may from time to time be required … software used in the University, within a networked environment, such as Microsoft Windows, MacOS, Linux, Office365 and other main applications. - Knowledge of Apple operating systems and mobile devices. - Proven customer Service, interpersonal and communication skills. - Well-developed analytical and problem-solving capability, including high degree of accuracy and attention to detail. - Ability to work independently, as well as … recording steps being carried out for subsequent reporting. - Experience with a range of desktop operating systems e.g. Windows, MacOS, Linux. - Experience of understanding and interpreting the technical requirements of service users and implementing appropriate methods of achieving their needs. - Experience providing IT support in a complex IT environment supporting users from multiple disciplines. - Experience of using a ticketing helpdesk More ❯

Overview Within our Services business, the Securities Services Operations Client Implementations Team is a client facing unit, responsible for ensuring the effective on-boarding of new and incremental Securities Service business - new clients, new funds or new investment markets. Providing a principle point of contact for the client, the Implementations team deliver project management oversight and co-ordination of … legal & fund documentation, service requirements, setup and configuration, interface and reporting connectivity, initial transition trade oversight and handover to our business as usual teams. What You'll Do The successful candidate will work within our Funds Implementation team, with responsibility for coordinating fund launches, share class launches, restructures and closures across our operations and static data teams. This will … involve: Liaising with client and internal partners to understand the client's service needs in order to match them to our delivery capabilities Produce and manage a detailed implementation checklist, using standard Citi templates and artefacts Brief the operations, customer service and other areas as required, and agree implementation timetables with all parties Co-ordinate all aspects More ❯