a Technology Repair background, to lead a growing and diverse team and oversee the daily operations of the repair centre, ensuring efficient and effective service delivery to customers. What you'll be doing: Team Management - Lead, motivate and manage a team of team leaders, technical repair engineers and technicians … Management - Oversee the repair process from tech intake to completion and deployment; ensuring timely and accurate repairs, implementing and monitoring workflows to optimise efficiency. CustomerService - Ensure high levels of customer satisfaction by addressing enquiries, resolving complaints and maintaining strong internal and external relationships. Inventory Management - Monitor … a repair centre, workshop or IT engineering setting. Strong leadership and team development skills. Excellent organisational skills with the ability to problem solve. Strong customerservice and communication skills. Knowledge and understanding of repair centre processes and inventory management. Strong familiarity of H&S principles and standards. Experience More ❯
IT services, including end user hardware, software applications and network issues. Troubleshoot and resolve complex technical issues escalation from junior support staff. Ensure excellent customerservice and communication throughout the support process. Proactively follow up with users upon resolution to confirm the issue has been satisfactorily addressed. As … a positive and collaborative team environment. System Management Deployment of new software versions and hardware. Routine system maintenance checks, updates and backups to ensure service continuity. Support starter and leaver processes. Maintain accurate documentation of support requests, resolutions, and system configurations. Person Specification: Deep understanding of IT support processes … Active Directory, Azure AD and Exchange. Financial services Industry experience. Good understanding of networking concepts and implementation. Good general understanding of IT infrastructure. Exceptional customerservice skills, with strong communication and interpersonal abilities. Excellent written and spoken English. Desirable: Bachelor's degree in information technology, Computer Science, or More ❯
If you thrive on taking the lead on retail operations, inspiring a high-performing team to beat their targets and provide a world-class service, then we'd love to have you join us! The role The Flagship supervisor is our brand ambassador and in this role, you will … oversee the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customerservice, and support them in creating special memories for our customers. Enjoying a fast-paced, sometimes high-pressured retail environment is essential. Day to day, you will … store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals' personalities and needs Store operations Act as key holder for More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Harte Consulting Ltd
Cambridge area that provides management services for the residential property investment sector. As their portfolio expands, they are seeking a motivated N ew Build Customer Services Manager . The Package £26,000 to £32,000 basic salary per annum DOE Fully remote with site visits required, Monday to Friday … Health cash plan Company mobile phone + laptop 25 days annual leave + bank holidays Paid mileage ( 45p per mile ) As a New Build Customer Services Manager , you'll be at the heart of an exciting, fast-paced role, overseeing the handover inspections of new build properties, managing tenancies … coordinating essential repairs, and liaising with third-party aftercare providers to ensure swift resolutions. Youll also be delivering exceptional customerservice to valued residents The New Build Customer Services Manager Role Act as the primary on-site contact, fostering strong resident relationships Oversee new home handovers, inspections More ❯
W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions … that meet the needs of our operating units and drive business growth. Execute on the product strategy for CRM, aligning with business goals and customer needs. Collaborate with stakeholders to gather and prioritize product and customer requirements. Collaborate with engineering, design, and other cross-functional teams to define … fast-paced environment. Exceptional communication and interpersonal skills with the ability to interact seamlessly at all levels with both technical and business stakeholders. Strong customerservice focus and sense of urgency. Ability to quickly adapt and learn new technologies and systems. Ability to function as a valuable team More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Edwards & Pearce Limited
Friday). THE BENEFITS: Free parking. Development opportunities. THE ROLE: Provide technical assistance and support related to computer systems, hardware, and software. Use strong customerservice and the ability to troubleshoot various IT issues effectively. Ensure that the technology infrastructure runs smoothly and efficiently. Pro-actively monitor, escalate … outstanding Helpdesk calls to ensure that they are responded to promptly. Keep customers fully informed of the progress of their Helpdesk calls. Specify, create customer sales orders, and order new equipment for installation and configuration. THE CANDIDATE: Minimum 1 to 2 years' experience working in a Helpdesk environment. Experience … Basic Microsoft Office 365 Admin. Basic Network Troubleshooting. Possess good communication skills and an excellent telephone manner. Be driven, motivated and punctual. Have great customerservice skills. Good problem solver and can work under pressure. Possesses a positive attitude and has high attention to detail. Be logical and More ❯
s up to you to make it happen. What's the role: As an Exchange Market Data Coordinator, you will focus on providing exceptional customerservice for Exchange real-time data enablement requests, Exchange invoicing and product changes while ensuring compliance. The role includes project handling real-time … liaise with Exchanges to obtain required approvals. Serve as the point of contact for all real-time exchanges and address large amounts of incoming customer inquiries (ie, calls, chats, etc.) Work with the Accounting Department to resolve Exchange invoicing issues Provide dedicated support and relationship management for major firms … teams Identify and mitigate risks by proactively seeking solutions to resolve the issue, while remaining compliant Identify opportunities to improve department processes, policies and customer experiences Partner with internal business groups to ensure requirements normalize Exchange data to align with systems standards Analyze current and future data pricing, reporting More ❯
Line IT Support Consultant ?? Location: Oxfordshire Home, Office & Client Sites ?? Salary: Competitive, based on experience My client are on the lookout for a proactive, customer-focused 3rd Line IT Support Consultant to join their growing team! This is a dynamic role combining remote, office, and on-site support across … ll be part of a friendly, fast-moving team, handling BAU support, major projects, and technical leadership. What Youll Be Doing: ? Deliver top-tier customerservice always! ? Provide expert on-site, remote, and phone support ? Manage and improve IT processes, infrastructure, and security ? Lead and implement major IT … issues ? Keep documentation sharp and up-to-date ? Mentor and guide junior team members What They're Looking For: ? Essential Skills: Strong communication and customerservice mindset Proven troubleshooting skills in a fast-paced environment Microsoft 365, Azure, Intune Windows Server, Exchange, Hyper-V Networking (VLAN, VPN, Firewalls More ❯
London Up to 28K/Year Ref. VAC 14018 Our Client, an international IT/Telecom service provider throughout the world, is currently recruiting a Japanese speaking IT Administrator to join their professional and friendly team. The job holder is to carry out a variety of technical and coordination … tasks to meet, or exceed, customer requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work). All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience. Responsibilities: Manage administration tasks … and business flows (invoicing, purchasing, etc.) related to IT services. Client PC, security element configuration including day-to-day service delivery and User Support. PC implementation support work and support for IT engineer. Support and maintain IT asset and user management; support presentation and event for IT relating Administration. More ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯
months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customerservice and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customerserviceMore ❯