England, United Kingdom 1 week ago London, England, United Kingdom 3 weeks ago Senior Operations Manager/Operations Lead London, England, United Kingdom 1 week ago Business Analyst, Amazon CustomerService London, England, United Kingdom 1 day ago London, England, United Kingdom 2 weeks ago Dartford, England, United Kingdom 3 days ago Hounslow, England, United Kingdom 4 weeks More ❯
family values; we treat everyone with honesty, respect and kindness while nurturing our teams to deliver excellence. We believe in making people smile. Purpose of Position: To provide excellent customerservice and an efficient and proactive administrative and technical support for all MB IT and application systems, working closely with third-party suppliers and actively participate in the More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Bailie Group
crime online for UK police forces. Building a new digital platform for the regulator Social Work England. Providing behavioural analysis and insight to drive EE's evolving digital and customerservice offering and delivering marketing and operational print management services to the Ministry of Defence Together with our parent company, Bailie Group, CDS is positioned as a leader More ❯
Lutterworth, Leicestershire, United Kingdom Hybrid / WFH Options
Page Executive
identify new business opportunities. Client Relationships: Build and maintain strong relationships with existing clients and stakeholders. Sales Management: Oversee the sales plan, ensuring targets are met and provide excellent customer service. Proposal Development: Prepare and present proposals to clients that align with their business needs and objectives. Collaboration: Work closely with other departments, including operations and finance, to ensure … a seamless customer experience. Reporting: Prepare and present business development reports to senior management on a regular basis. The Successful Applicant Experience: Experience in business development within contract logistics, ability to evidence strategic solutions selling over multi-year deals. Education: Bachelor's degree in business administration, logistics, or a related field. Skills: Excellent communication, negotiation, and interpersonal skills. Proficiency … software. Leadership: Proven track record of developing and implementing successful business development strategies and achieving sales targets. Analytical Ability: Ability to analyse data, identify trends, and make informed decisions. Customer Focus: Strong commitment to providing exceptional service. What's on Offer Excellent basic salary Market leading commission scheme Car allowance Hybrid working The chance to work for a multi More ❯
workflows and optimizing system usage. Generate and interpret performance data to improve operational effectiveness. Maintain KPI reports, management dashboards, and performance metrics to support the Business Support team. Handle customer and internal staff requests with a high standard of customer service. Monitoring system performance and addressing any problems or issues Documenting procedures and issues for future reference Version More ❯
supported by colleagues in other offices across the UK. Therefore, you'll need to be organised, experienced at diagnosing technical faults/troubleshooting, proactive, and able to provide outstanding customer service. Day to day, you'll be responding to tickets logged on the ITSM, setting up new starters, building new laptops, and troubleshooting and resolving technical issues (up to More ❯
advantageous. Familiarity with IT support ticketing systems. Excellent problem-solving skills and a methodical approach to issue resolution. Strong communication and interpersonal skills, with an emphasis on providing excellent customer service. A team player with a proactive attitude and the ability to work independently. #J-18808-Ljbffr More ❯
written and oral communication skills. Active Directory & Windows Server 2019 experience. Comfortable driving to multiple locations out of London for site visits. Proven experience demonstrating the principles of excellent customer service. High degree of personal integrity with a commitment to confidentiality. Ability to work effectively on your own and giving valuable feedback to rest of team. A team player More ❯
of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. You bring: 3-5 years of hands-on IT support experience, with strong knowledge of Windows and macOS. Familiarity with HP/Lenovo/Apple hardware, iOS/ More ❯
Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Euro London Appointments
CustomerService Advisor – German Speaking Salary: £26,000 – £28,000 Location: Cambridgeshire (Hybrid Working) Hours: Monday – Friday, 08:00 – 16:00 Are you fluent in German and passionate about delivering outstanding customerservice? We’re working with an innovative, tech-led business solutions provider that’s seeking a proactive CustomerService Advisor to join … collaborative environment. You’ll work closely with internal teams and external partners to ensure an exceptional client experience from start to finish. Key Responsibilities: Respond promptly and professionally to customer enquiries via phone and email. Educate customers on product features to help them get the most out of their service. Resolve customer issues efficiently, escalating complex matters as … and Freshdesk. Liaise with internal teams across warehousing, production, and finance. Work with external partners to resolve delivery and export-related issues. Meet performance targets including response times and customer satisfaction. What You’ll Need: Fluency in both German and English – written and verbal. Strong communication skills with the ability to adapt to different audiences. A customer-first More ❯
London, England, United Kingdom Hybrid / WFH Options
Kroo Bank Ltd
goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. How you will contribute: As the CustomerService Manager, you will lead our 24/7 customerservice team, ensuring that every customer receives exceptional support across live chat, email, phone, and … social media channels. This role requires a dynamic leader who can inspire, develop, and motivate a high-performing team, while also driving continuous improvements in our customerservice operations. Other responsibilities include: Leadership and Development: Lead a 24/7 customerservice team, providing outstanding levels of support across various channels. Develop and motivate the team … through effective one-on-one meetings, coaching sessions, and performance feedback. Service Excellence: Ensure all customer queries and complaints are managed efficiently and effectively, adhering to principles of fairness and transparency. Maintain exceptionally high service standards across all communication platforms. Continuous Improvement: Proactively identify trends in customer feedback, including frustrations and expectations, and propose changes to More ❯
Westcliff-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Natwest CWS
on your account? Experienced that heart stopping moment , the feeling in the pit of your stomach when you see unexpected activity on your statement? NatWest Group are looking for customer focused and self-motivated individuals to join their Southend team in the fight to protect customers like you and your family from financial harm. You can make a difference … be investigating and analysing queries accurately and raising them with relevant internal and external parties without delay, escalating where appropriate. You will be actively participating in initiatives to improve customerservice, processes and procedures. The skills you will need: Previous customerservice and telephony experience Ability to work in an extremely fast-paced environment whilst managing More ❯
Amazon's CustomerService (CS) department is seeking an experienced Business Analyst to join the team. CS is the heart of Amazon; our vision is to be Earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online. The successful candidate will be … the Amazon CS Data Analytics Support Hub (DASH). The team mission is to shape the future of decision making using next generation analytics technologies, insights, and improve the customer experience together with our worldwide (WW) partners under the Quality & Escalations space. As a Business Analyst, you will translate business problems into actionable business insights. You are an analysis … expert who leverages a variety of data platforms and analytical tools to provide a holistic view of the customer experience. You build deep contextual and domain knowledge, ensure data quality and build scalable tools. You effectively communicate findings across a wide range of senior stakeholders. This position can be located in any physical CS site. Key job responsibilities Responsibilities More ❯
Thornaby, Yorkshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in location . You'll be talking over … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Yarm, Yorkshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in location . You'll be talking over … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Bedale, Yorkshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in location . You'll be talking over … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Northallerton, Yorkshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in location . You'll be talking over … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Spennymoor, County Durham, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in location . You'll be talking over … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Eaglescliffe, County Durham, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in location . You'll be talking over … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Ferryhill, County Durham, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in location . You'll be talking over … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Newton Aycliffe, County Durham, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in location . You'll be talking over … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Barnard Castle, County Durham, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in location . You'll be talking over … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Darlington, County Durham, North East, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in {location} . Youll be talking over the … broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯
Treharris, Merthyr Tydfil, UK Hybrid / WFH Options
EE
Merthyr Tydfil, CF48 1DH Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. You’ll be talking over More ❯
Merthyr Tydfil, CF48 1DH Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. You’ll be talking over More ❯