676 to 700 of 3,611 Customer Service Jobs in the UK

in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client … continuously learn and support new systems and services. Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. Excellent customer service skills, with confidence in both phone and face-to-face interactions. Determining priorities in an environment where customer demand varies constantly. … knowledge, technical and regulatory changes Managing other Shift workers Qualifications and requirements for the Technical Support Engineer: Desirable Experience Technical Engineering background Experience in Customer Service and Network Operations Familiarity with MOD systems and equipment support Hands-on experience with Inmarsat and/or VSAT systems Knowledge of More ❯

technical teams. To actively seek and deliver on new business opportunities across existing and new accounts. To be a voice and champion of the customer within PayPoint. Principle Responsibilities Secure & communicate an ongoing understanding of competitive movements across customers and recommend corrective actions to the business. Develop and maintain … and wholesale customers Knowledge and understanding of the grocery retail landscape from technology, to FMCG & supply chain To have experience of business-to-business customer service management. To have knowledge of utility or payment markets would be an asset. To have customer service experience. Knowledge of More ❯

technical teams. To actively seek and deliver on new business opportunities across existing and new accounts. To be a voice and champion of the customer within PayPoint. Principle Responsibilities Secure & communicate an ongoing understanding of competitive movements across customers and recommend corrective actions to the business. Develop and maintain … and wholesale customers Knowledge and understanding of the grocery retail landscape from technology, to FMCG & supply chain To have experience of business-to-business customer service management. To have knowledge of utility or payment markets would be an asset. To have customer service experience. Knowledge of More ❯

in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical’s client … continuously learn and support new systems and services. Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. Excellent customer service skills, with confidence in both phone and face-to-face interactions. Determining priorities in an environment where customer demand varies constantly. … date with product knowledge, technical and regulatory changes Managing other Shift workers Qualifications and requirements for the Technical Support Engineer: ( Desirable Experience ) Experience in Customer Service and Network Operations Technical Engineering background Familiarity with MOD systems and equipment support Hands-on experience with Inmarsat and/or VSAT More ❯

the Head Office Operations Team to introduce and refine operational processes and contingency plans for unexpected challenges. Support UK HSTC teams in maintaining high service standards and optimizing test day operations. Deliver in-person training to HSTC staff across the UK, ensuring they are well-versed in test delivery … procedures, security measures, customer service expectations, and system updates. Provide effective line management for assigned HSTC personnel. Manage staff scheduling based on the designated operating days and times of HSTCs each month. Step in to provide TCA emergency cover at test centers when needed or assist in sourcing … certification is desirable. Strong interpersonal, verbal, and written communication skills. Ability to work effectively across multiple teams, both in person and remotely. Experience in customer service, ideally within the education or exam sector. Proven experience in staff management and development. Excellent administrative and organizational skills, with the ability More ❯

improved to reduce support enquiries and improve our user experience Be proactive and to take initiative towards managing own and team workload via a service desk and keeping records up to date Essential Skills: Educated to NVQ/SVQ Level 3/HNC Level in a related subject Experience … working within a fastpaced customer service environment Confident with communication with both internal and external customers in a polite, timely and informative way - both written and verbally Ability to organise work flexibly within a multi-stakeholder/multi-deadline environment Can work as part of a team and … a complex and challenging team environment. With the ability to organise work flexibly within a multi-stakeholder/multi-deadline environment Excellent interpersonal and customer service skills - demonstrating confidence in both verbal and written communications Thorough, patient with a strong desire to resolve any customer issues to More ❯

Customer Support Engineer - LCMS page is loaded Customer Support Engineer - LCMS Apply locations United Kingdom - South West England - Bristol time type Full time posted on Posted 3 Days Ago job requisition id Job Description Agilent encourages and supports discoveries that advance the quality of life. We provide life … seek so they can do what they do best: improve the world around us. Want more information on Agilent? Check out ! Every day, Agilent Customer Support Engineers help our customers in the United Kingdom to solve issues that enable scientists to make discoveries that improve the quality of life. … join a growing and dynamic organization! We are seeking a person who is keen to continuously learn and the desire to understand and solve customer problems by delivering high-level customer service, to drive and build customer success. Overview of the Role This role entails providing More ❯

an experienced IT Support Specialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the IT Support team and ensure … the best possible user experience is provided in every interaction. You will provide exceptional customer service in your interactions with all Bricksters through tickets, email, and Slack. You can multitask, troubleshoot multiple user issues simultaneously, and own ongoing small to medium-project work. The expectation for this position … is that you will apply excellent troubleshooting skills and analysis, setting the bar for providing capabilities to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and More ❯

Job ID: Amazon Web Services Japan GK About Us Amazon has built a reputation for excellence with recent examples of being named in customer service, most trusted, and most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. AWS Support … passion for cloud technology and operational excellence, and provide our customers with an exceptional experience in their time of need with highly technical and customer focused service. You have people management skills and demonstrate an ability to deliver through others. You will be able to effectively engage with all … resources provided by internal systems, departments, policies, and procedures. You will lead by analyzing data and own the strategic direction and deliver on key customer initiatives to continually develop and drive best practice through the Support business. You will manage your teams of employees who provide a continuum of More ❯

Kick-start your career in the exciting motor industry with Click Dealer! This apprenticeship offers a fantastic opportunity to develop crucial customer care and administrative skills within a supportive and award-winning tech-focused company. This could lead to a permanent position for the right person. Role Assisting with … active in offering guidance and best practice ideas when speaking to our dealer, always being friendly, helpful and living our Click Dealer values Training Customer Service Level 2 - https://www.instituteforapprenticeships.org/apprenticeship-standards/st0072-v1-1 20% off the job training Functional Skills if required … Could lead to a permanent position for the right person. Apprenticeship Standard Customer service practitioner (level 2) Training Provider NEWCASTLE AND STAFFORD COLLEGES GROUP Working Week Monday - Friday, 09:00-17:00. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Sunday, 25th May 2025 Start More ❯

s software applications, with a particular focus on SaaS platforms and API-driven services. This role involves being the primary point of contact for customer support, particularly for inbound calls, delivering proactive first-line and second-line support, troubleshooting issues, and ensuring all service level agreements (SLAs) and … customer service requirements are consistently met. Responsibilities: Call Taking & Customer Interaction: Serve as the first point of contact for customer calls, ensuring all inbound calls are answered promptly, logged accurately, and handled efficiently. Manage customer inquiries, providing assistance and information regarding API integrations and troubleshooting … issues. Ensure that customer identity is verified before discussing sensitive account details and that all necessary forensic information is gathered during the call, including timestamps, account codes, and issue details. Technical support & Troubleshooting: Provide technical support for API integrations, troubleshooting issues using tools such as Postman, Splunk, and other More ❯

s software applications, with a particular focus on SaaS platforms and API-driven services. This role involves being the primary point of contact for customer support, particularly for inbound calls, delivering proactive first-line and second-line support, troubleshooting issues, and ensuring all service level agreements (SLAs) and … customer service requirements are consistently met. Responsibilities: Call Taking & Customer Interaction: Serve as the first point of contact for customer calls, ensuring all inbound calls are answered promptly, logged accurately, and handled efficiently. Manage customer inquiries, providing assistance and information regarding API integrations and troubleshooting … issues. Ensure that customer identity is verified before discussing sensitive account details and that all necessary forensic information is gathered during the call, including timestamps, account codes, and issue details. Technical support & Troubleshooting: Provide technical support for API integrations, troubleshooting issues using tools such as Postman, Splunk, and other More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Technical Team in Cardiff. Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm and can build relationships we can More ❯

working hours Paid lunch breaks Overtime available paid at additional rates Employee discount scheme Pension & Healthcare Scheme Responsibilities of the Mobile Forklift Engineer include: Service and repair MHE equipment on-site and at customer locations Handle administrative tasks Maintain strong customer relationships Quickly and effectively diagnose faults … site, liaising with the hire desk where required Follow safety and housekeeping standards in your area of work both in our workshop and at customer sites Representing the company in a professional and knowledgeable way Minimum Requirements: To be successful as the mobile forklift engineer, it would be ideal … that you have previously worked in positions such as engineer, mechanic, plant fitter, mobile plant fitter, workshop plant fitter, service fitter, service engineer, forklift engineer, mobile forklift engineer, forklift service engineer, material handling engineer, or service technician. To be successful as the mobile forklift engineer you More ❯

environment where you'll be exposed to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring … the smooth operation of IT systems. You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring … firewalls, routers, and switches (preferably Cisco or Fortinet). Strong troubleshooting skills, with a methodical and analytical approach to problem-solving. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Experience with remote desktop tools and ticketing systems. In Technology More ❯

Are you passionate about technology and customer service? Do you enjoy building strong client relationships and managing technical sales? If so, this role could be perfect for you! About the Role We are looking for a Technical Account Manager to support customers, grow key accounts, and attract new … sales. Build and manage relationships with key customers. Identify opportunities to upsell, cross-sell, and grow your portfolio. Manage accounts, negotiate contracts, and ensure customer satisfaction. Maintain a 3-month sales pipeline and meet revenue targets. Work closely with the Service Delivery team to ensure smooth implementation. What … Were Looking For Strong communication and customer service skills. Experience managing SME customers. Technical knowledge of Cloud Services, Microsoft/Linux technologies, VoIP & Unified Communications . Experience selling Cisco, Juniper, or Meraki products is a plus. Familiarity with CRM systems (Salesforce, Autotask, Kaseya, etc.) . Ability to manage More ❯

Field Service Engineer (Fantastic Progression Routes) £33,000 - £38,000 + Fantastic Progression Routes + Extensive Overtime Available + Training and Development + Company Vehicle + Door to Door + Benefits + 33 Days Holidays + Work Life Balance + Bonus Scheme + Share Purchase Scheme Field/Hom … based, commutable from Bristol, Bath, Chippenham, Swindon, Newbury and the surrounding areas Are you a Field Service Engineer or Maintenance Technician with a background in CCTV, Intruder Alarms, Access Control, Electrics, Electronics, or Mechatronics Equipment looking for a role where you can develop your technical knowledge and expertise through … door-to-door, bonuses and enhanced overtime rates? This is a great opportunity to join an industry leading company where staff satisfaction and company service standards come first, and the opportunity to further train, develop and progress your career is always accessible. The company prides themselves on offering great More ❯

appropriate while maintaining ownership Support cloud and on-prem infrastructure (MS 365, Azure, Windows Server) Contribute to project rollouts and system upgrades Deliver excellent customer service across all touchpoints Essential Skills & Experience: Minimum 2–3 years in a 1st Line or 2nd Line support Strong customer service More ❯

appropriate while maintaining ownership Support cloud and on-prem infrastructure (MS 365, Azure, Windows Server) Contribute to project rollouts and system upgrades Deliver excellent customer service across all touchpoints Essential Skills & Experience: Minimum 2–3 years in a 1st Line or 2nd Line support Strong customer service More ❯

I am working with a leading FinTech company who are looking for an IT Service Desk Analyst to join the team in Edinburgh. The role is part of the daily operations of the IT service desk, ensuring timely and effective resolution of end-user issues and requests. This … role is crucial for maintaining high levels of customer satisfaction and operational efficiency within the organization. Key Responsibilities include, Be involved in the daily operations of the IT service desk, ensuring timely and effective resolution of incidents and service requests. Work to the IT service desk … performance metrics, including response times, resolution rates, and customer satisfaction scores. Follow service desk processes and procedures using ITIL best practices and organisational standards. Support end-user devices and systems including but not limited to, laptops, mobiles, software licenses, office printers, office servers such as file and print More ❯

Engineer Location: Middlesbrough (full-time onsite) Salary: 30,000 - 35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2nd Line Engineer to join their dynamic support team. This is a fantastic opportunity … environment where you'll be exposed to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring … the smooth operation of IT systems. You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring More ❯

Engineer Location: Middlesbrough (full-time onsite) Salary: £30,000 - £35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2nd Line Engineer to join their dynamic support team. This is a fantastic opportunity … environment where you'll be exposed to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring … the smooth operation of IT systems. You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring More ❯

Engineer Location: Middlesbrough (full-time onsite) Salary: £30,000 - £35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2nd Line Engineer to join their dynamic support team. This is a fantastic opportunity … environment where you'll be exposed to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring … the smooth operation of IT systems. You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring More ❯

development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing the development of vital applications that power our customer service and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of … ensuring technology choices and development practices are aligned with business needs and delivered with excellence. What you will own Enterprise COTS SaaS platforms covering: Customer service and sales lead management Back office automation platform Call centre platform Bespoke development covering: Agent Reservations (Configure, Price, Quote and Book) Booking More ❯

development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing the development of vital applications that power our customer service and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of … ensuring technology choices and development practices are aligned with business needs and delivered with excellence. What you will own Enterprise COTS SaaS platforms covering: Customer service and sales lead management Back office automation platform Call centre platform Bespoke development covering: Agent Reservations (Configure, Price, Quote and Book) Booking More ❯