676 to 700 of 1,090 Customer Service Jobs in the UK

issues to the wider IT team where required. Monitor IT systems and proactively identify potential issues. Maintain accurate documentation and asset records. Deliver excellent customer service and technical support to end users. Requirements Previous experience in an ICT Support Technician, IT Support Engineer or Service Desk role. ...

responsible for ensuring the smooth, secure and effective operation of the Group's IT infrastructure, systems and support services, delivering a high-quality service to users across multiple sites. Working closely with stakeholders across the organisation, you will oversee operational IT delivery, drive service improvements and ensure … three IT professionals. Ensure the availability, performance and security of infrastructure, systems and networks. Oversee IT support services and maintain high levels of customer service across the organisation. Manage relationships with external suppliers, partners and third-party support providers. Lead on IT procurement activities and ensure value ...

Azure/Entra, Windows Server and Desktop environments. Work with networking, virtualisation, cybersecurity, backup, and antivirus technologies. Identify recurring issues and contribute to service improvements. Requirements Minimum 13 years' experience in an IT support role. Strong knowledge of Microsoft Server and Desktop Operating Systems. Experience with Microsoft 365, Entra … Azure. Understanding of virtualisation, networking, Firewalls, and cybersecurity. Excellent communication, organisation, and customer service skills. Possess an Enhanced DBS clearance (essential) Experience working in a school required What We're Looking For A proactive, professional, and personable IT Support Engineer who is passionate about technology, professional, committed ...

Industry looking to further their career. You will be providing both first- and second-line support to both staff and students. Service coverage hours are, Monday Friday, 8:30am 4.30pm. However, this post requires the flexibility to cover service demands as and when required between 8:00am … Experience of administering users and computers using Microsoft Server 2016-22, Microsoft 365, Microsoft Intune and Microsoft Configuration Manager would be an advantage. Good customer service skills are essential as you will be liaising with school staff and children. A full DBS check will be carried ...

annum | Permanent, Full-Time Company Pool Vehicle Provided (Work only) Full UK Driving License Essential Our client is looking for a practical, organised and customer-focused IT Field Engineer to join our growing IT Department. Supporting over multiple users across locations in London, Essex, Milton Keynes, Cambridge and surrounding … Experience working with CAT5e and CAT6 structured cabling Experience maintaining technical documentation and records Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Good organisational and time management skills Full UK Driving License ...

firm Demonstrate strong analytical skills, including effectively defining problems and identifying solutions Exhibit the ability to work in a team environment with a customer service focus And have: A high school diploma or equivalent A bachelors degree or equivalent in a related field, preferably Microsoft or other relevant ...

deliver outstanding first-class support Being the go-to escalation point for complex technical issues Setting the standard for response times, ticket quality, and customer satisfaction Coaching and developing your team through regular 1-to-1s and performance reviews Keeping a close eye on SLAs and KPIs - and knowing … stays calm under pressure and leads by example Strong communication skills - with both your team and end users A genuine passion for great customer service and continuous improvement Nice to have Experience with ITIL frameworks or service desk platforms (e.g. ConnectWise, Autotask, Freshdesk) Relevant certifications (CompTIA, Microsoft ...

partnerships or one of your own. Were looking for individuals who will go above and beyond their job-spec to provide the best possible customer service. To be considered for this role, you will need the following skills and experience: Essential: Previous experience providing technical support across the Microsoft ...

sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We currently ...

London Located in Knightsbridge on the edge of Hyde Park,Bvlgari Hotel London represents the very best of modern luxury - where Italian artistry, refined service and attention to detail define every guest experience. Since opening in 2012, the hotel has set the benchmark for luxury hospitality in London, supported … team committed to delivering exceptional service at every level. We are seeking an enthusiastic and accomplished IT Manager to join our team - a role that keeps the technology at the heart of the hotel running seamlessly and reliably, so that every guest and colleague experience unfolds exactly ...

Technical Sales Engineer to join its growing team. This is an exciting opportunity for a technically minded engineer who enjoys combining technical expertise with customer support, training and business development. Working directly with the General Manager, you will help grow the FirePro brand throughout the UK and Ireland … customers with system design and technical enquiries Prepare and update technical documentation and technical bulletins Liaise with the manufacturer's technical team in Cyprus Customer Training & Product Support Deliver installer induction and refresher training Conduct CPD presentations and live product demonstrations Support distributors and Approved Ambassadors across ...

using computers in a workplace environment Experience of using electronic information systems Experience of working in a role handling data Experience of working in customer service/call handling environment Experience with a range of IT systems and patient data systems Experience with Microsoft Office Desirable Experience … Analytical and problem-solving skills Desirable Awareness of Radiology Information and PACS systems An understanding of the processes within Radiology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

software across infrastructure environments Test deliverables, document outcomes, and manage fault identification and resolution Administer, maintain, and enhance systems to improve performance and service quality Provide 2nd and 3rd line support, working within agreed SLAs Deliver tasks in line with project plans, timelines, and quality standards Maintain operational documentation … experience with: Infrastructure administration Hardware deployment Fault diagnosis and resolution Ability to work independently and manage workload within SLA-driven environments Experience working in customer-facing roles Desirable Experience Knowledge of ITIL Service Management processes MCP certification (or equivalent) Understanding of secure data centre environments and UK Government ...

manage incidents, resolve technical issues where possible, and escalate more complex problems when required. Key Skills & Experience: Previous experience in an IT Service Desk, Helpdesk, or IT Support role Good knowledge of Windows PCs, laptops, mobile devices, and Microsoft Office applications Strong troubleshooting and problem-solving skills Excellent customer service and communication skills Ability to manage multiple tasks and work effectively under pressure Self-motivated, flexible, and able to work independently and as part of a team Additional European language skills would be advantageous but are not essential. Due to the volume of applications received for positions ...

LONDON VENUES SALARY: £40,000 - £50,000 (dependant on experience) Position Overview Company Benefits: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path … important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme The Production Manager is responsible for managing the production scope for a large-scale event. This position will monitor progress and performance against the project plan; identifying, resolving, escalating ...

Field Technical Support +12 months + +On site in London +Inside IR35 +£21ph - £25 ph We are seeking a skilled and customer-focused Field Technical Support to join our team on a 12-month onsite contract in London . This role is ideal for a hands … reliable IT services across hardware, software, and collaboration platforms. You will also play a key role in device deployment, ticket management, and maintaining high service standards within a fast-paced enterprise environment. Key Responsibilities Manage and resolve ITSM tickets, including incident resolution and service request fulfilment Diagnose, troubleshoot ...

networking basics including routers, switches, Wi-Fi and firewalls Assisting with Ethernet and fibre cable installations Supporting VoIP phone systems and desk phones Attending customer sites with senior engineers Documenting fixes, so the team can reuse them in future As your confidence grows, you will be trusted with more … SharePoint and OneDrive support Windows device troubleshooting Networking fundamentals Ethernet and fibre cabling Wi-Fi troubleshooting Cloud services Cyber security basics Remote support tools Customer service skills How to research, test and apply technical solutions You will be working with real systems, real customers and real technical problems ...

covering London and the Home Counties. This hybrid role offers flexibility alongside the chance to play a key role in expanding the company s service and maintenance division. The business specialises in HVAC, Ventilation, AHUs, Boilers, Heating Plant and Controls, delivering high-quality solutions and exceptional customer service across commercial environments. The Role As a Business Development Manager, you will focus on generating new business opportunities, securing long-term service contracts, and identifying additional project work including energy efficiency upgrades. You will be responsible for building relationships with FM companies, contractors, and end-user clients while ...

covering Watford and the Home Counties. This hybrid role offers flexibility alongside the chance to play a key role in expanding the company s service and maintenance division. The business specialises in HVAC, Ventilation, AHUs, Boilers, Heating Plant and Controls, delivering high-quality solutions and exceptional customer service across commercial environments. The Role As a Business Development Manager, you will focus on generating new business opportunities, securing long-term service contracts, and identifying additional project work including energy efficiency upgrades. You will be responsible for building relationships with FM companies, contractors, and end-user clients while ...

ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

summary We have an exciting opportunity for Customer Services Level 2 apprenticeship within the Learning and Development team on a fixed term contract for 15 months. You will provide a high quality and efficient administration service for the Learning and Development team. In this role you will … Grade 4/C or functional skills level 2 Experience Essential Knowledge and experience of using a Learning Management System Evidence of delivering excellent customer service Excellent computer and keyboard skills; must be confident in the use of Microsoft Office Systems including Word, Excel and Outlook Ability ...

networking basics including routers, switches, Wi-Fi and firewalls Assisting with Ethernet and fibre cable installations Supporting VoIP phone systems and desk phones Attending customer sites with senior engineers Documenting fixes, so the team can reuse them in future As your confidence grows, you will be trusted with more … SharePoint and OneDrive support Windows device troubleshooting Networking fundamentals Ethernet and fibre cabling Wi-Fi troubleshooting Cloud services Cyber security basics Remote support tools Customer service skills How to research, test and apply technical solutions You will be working with real systems, real customers and real technical problems ...

Salary: £160 to 180 per day - Inside IR35/Umbrella Standard hours: Monday to Friday 9am-5pm OVERVIEW We are looking for proactive and customer-focused SC Cleared Windows 11 Deployment Engineers to support users through a large scale deployment in Derby. ROLE As Windows 11 Deployment Engineer … providing hands-on support to users as they transition to Windows 11. Working in a team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger ...

Workspace, or similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC/Desktop Support/Endpoint Engineering ...

aspects of working in an agile team at MO Focus on delivering working software Build our AI capability together to maximise effectiveness Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Use TDD, automation, and a shift-left … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...