Our Client are a leading communications brand with an outstanding reputation for customerservice and value commitment. An opportunity has now arisen within their team for an experienced Professional Services Consultant. In this role you will contribute to the strategic direction and drive necessary activity to deliver the … be able to play an integral part in strategy. You will collaborate on project planning, suggest future improvements to the company's Enterprise Cloud service and propose technology solutions as part of the Professional Services team; driving good architectural practice, including the opportunity to provide benefit from your experience … Cloud and application migration. Reporting to the Group Professional Wholesale Services Director, the specific duties for the Professional Services Consultant will include: Consultancy around customer workloads and/or migrations to Cloud platforms You will own and be expected to drive the Modern Workplace/Managed IT sales targets More ❯
Our Client are a leading communications brand with an outstanding reputation for customerservice and value commitment. An opportunity has now arisen within their team for an experienced Professional Services Consultant. In this role you will contribute to the strategic direction and drive necessary activity to deliver the … be able to play an integral part in strategy. You will collaborate on project planning, suggest future improvements to the company's Enterprise Cloud service and propose technology solutions as part of the Professional Services team; driving good architectural practice, including the opportunity to provide benefit from your experience … Cloud and application migration. Reporting to the Group Professional Wholesale Services Director, the specific duties for the Professional Services Consultant will include: Consultancy around customer workloads and/or migrations to Cloud platforms You will own and be expected to drive the Modern Workplace/Managed IT sales targets More ❯
Responsibilities Include: Acting as the first point of contact for customers, evaluating enquiries and assessing technical and commercial requirements Selecting appropriate products and preparing customer quotations using the in-house software Supporting customerservice excellence and coordinating with the External Sales Team and other departments as needed … of electrical/mechanical principles would be desirable Ideally, relevant engineering qualifications such as NVQ or BTEC Excellent verbal and written skills and strong customerservice skills Proficient IT skills including Microsoft Word, Excel and Outlook (Experience with SAGE200 and Microsoft Dynamics CRM is a plus More ❯
Responsibilities Include: Acting as the first point of contact for customers, evaluating enquiries and assessing technical and commercial requirements Selecting appropriate products and preparing customer quotations using the in-house software Supporting customerservice excellence and coordinating with the External Sales Team and other departments as needed … of electrical/mechanical principles would be desirable Ideally, relevant engineering qualifications such as NVQ or BTEC Excellent verbal and written skills and strong customerservice skills Proficient IT skills including Microsoft Word, Excel and Outlook (Experience with SAGE200 and Microsoft Dynamics CRM is a plus) If you More ❯
Balance + Bonus Scheme + Share Purchase Scheme Field based, commutable from Chester, Wrexham, Liverpool, Manchester and the surrounding areas Are you a Field Service Engineer or Maintenance Technician with a background in CCTV, Intruder Alarms, Access Control, Electrics, Electronics, or Mechatronics Equipment looking for a role where you … door-to-door, bonuses and enhanced overtime rates? This is a great opportunity to join an industry leading company where staff satisfaction and company service standards come first, and the opportunity to further train, develop and progress your career is always accessible. The company prides themselves on offering great … to support organisations and sites across multiple industries, working with some of the world's largest businesses and institutions. In this role you will service, maintain and perform preventative maintenance on a variety of electrical and electronic based CCTV systems, Alarms, PID systems, Access Control systems and control rooms. More ❯
is looking for a Helpdesk Administrator Client Details A leader in their field Description Scheduling and planning of works Management of compliance paperwork Ensuring customerservice level agreements are met Communicating with clients and colleagues to provide excellent customerservice Dealing with ad-hoc client requests … Contributing to the operation of the out-of-hours telephone answering service Profile Experience of working in a similar reactive or planning role is essential CAFM (Computer Aided Facilities Management) system experience essential Proven understanding of compliance paperwork Experience of working with client portals e.g. Elogbooks Capable of organising More ❯
March 2025 Technical Support Specialist A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across … that celebrates inclusivity and fresh ideas. Who are we looking for? We're on the hunt for a Technical Support Specialist to join our Customer Operations team. This is a key frontline role where you'll be the go-to person for our partners, ensuring they can seamlessly service and support their customers. If you're a problem-solver with great communication skills and a passion for delivering outstanding customerservice, we'd love to hear from you! What will you be doing day-to-day? Providing expert technical support to our partners across multiple channels More ❯
Washington, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
environment where you'll be exposed to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a IT Support Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring … the smooth operation of IT systems. You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customerservice standards. Key Responsibilities Technical Support: Provide 1st/2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents … DNS, DHCP, and VPNs. Familiarity with Google Suite (beneficial) Strong troubleshooting skills, with a methodical and analytical approach to problem-solving. Excellent communication and customerservice skills, with the ability to explain technical concepts to non-technical users. Experience with remote desktop tools and ticketing systems. In Technology More ❯
Jobs are delighted to be working with our fast growing and reputable client within the telecoms sector who are now looking to recruit a Customer Services Administrator to join their expanding team. Full training will be provided for the suitable candidate. Working as part of the Customer Services … team, this is a key role supporting and working closely with customers. The primary focus will be responding to customer requests and queries by phone, online chat and email to maximise customer satisfaction. Requirements of the Customer Services Administrator: Basic understanding of IT, technology or telecoms and …/or interest in technology. Strong customerservice skills. Strong attention to detail. Good time management skills. Good administration skills. Computer literate. Confident and polite telephone manner. Team player. Highly organised. Proactive. Ability to multitask. Willingness to learn. Passion to drive business forward. Responsibilities of the CustomerMore ❯
your IT career with a well-established and growing company? We are seeking Level 2 and 3 IT Engineers with a strong technical background, customerservice skills, and a passion for delivering exceptional results. If you have prior IT experience and want to build long-lasting relationships with … and end-users to provide remote support. Which areas do you need to demonstrate a good knowledge and understanding of? Strong telephone manner and customerservice skills Windows Server 2008 through to 2019 Microsoft Exchange VPN Technologies Office 365 Administration Active Directory VoIP systems Networking (DHCP, DNS, TCPIP More ❯
Engineer Location: Derby Salary: £30,000 Are you a tech-savvy problem solver with a passion for helping businesses thrive? Join our clients Managed Service Provider (MSP) as an IT Support Engineer and be part of a dynamic team that delivers top-tier IT solutions to a diverse range … and configure new hardware and software solutions Assist with cybersecurity measures and best practices Work with senior engineers on complex technical projects Deliver excellent customerservice and ensure timely resolution of issues What We're Looking For: Proven experience in IT support or helpdesk roles (preferably in an … networking, and cloud technologies Excellent troubleshooting skills and a proactive mindset Ability to multitask and prioritize in a fast-paced environment Great communication and customerservice skills Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are a plus What We Offer: Competitive salary and benefits package Career growth opportunities More ❯
is verified upon check-in and follow the procedure for each different payment type Supervise department employees ensuring the correct standards and methods of service are maintained Anticipate and rectify problems to ensure the guest's well-being and satisfaction within the hotel Manage and motivate a team of … motivated, and professional in appearance and presentation to represent the Staycity Group Brand Always strive to provide our guests with the highest standards of customer care Eager to learn and develop Outstanding customerservice skills and attention to detail Experience using Opera and excellent communication and interpersonal … skills are required for this role A self-motivator with attention to detail and a passion for customerservice Demonstrate the ability to motivate, appraise, support and challenge the team to deliver world-class results on every aspect of the business on a daily basis continuously No formal More ❯
client is an independent Ricoh and Develop dealer established in 1988. They are a small, self-motivated, friendly team who strive to provide excellent customerservice to their client base. It is an exciting time to join them as they are looking to push more into the software … Papercut and Equitrac, but they want to move this on further with the recruitment of the right person. Job Description: To provide a technical service to customers, including installation, maintenance and repair of equipment. Ensure our customers receive the level of service expected and receive good communication at …/or Konica Minolta products up to the most recent models. Excellent knowledge of mechanical/electrical engineering. A minimum of 5 years Field Service Engineer experience. Proven fault-finding technique. IT literate with networking experience in both Windows and Mac based environments. Experience and understanding of Papercut. Excellent More ❯
client is an independent Ricoh and Develop dealer established in 1988. They are a small, self-motivated, friendly team who strive to provide excellent customerservice to their client base. It is an exciting time to join them as they are looking to push more into the software … Papercut and Equitrac, but they want to move this on further with the recruitment of the right person. Job Description: To provide a technical service to customers, including installation, maintenance and repair of equipment. Ensure our customers receive the level of service expected and receive good communication at …/or Konica Minolta products up to the most recent models. Excellent knowledge of mechanical/electrical engineering. A minimum of 5 years Field Service Engineer experience. Proven fault-finding technique. IT literate with networking experience in both Windows and Mac based environments. Experience and understanding of Papercut. Excellent More ❯
Uncapped + Car + Healthcare SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customerservice and unrivalled career development. Youll have the autonomy and influence to shape the future of the company, drive high-impact sales strategies … business growth and development, shaping the sales strategy, building a high-performing team, and ensuring seamless processes across digital engagement, telemarketing, field sales, and customer experience. What Youll Be Doing Develop and manage a successful, high-performing sales team, ensuring your teams engaged, motivated and consistently achieving targets. Oversee … all aspects of the sales function, aligning digital, telemarketing, field sales, and account management to drive revenue growth and ensure a smooth customer journey. Maximise the effectiveness of lead generation activities, marketing activity, HubSpot sales system adoption and integration; or any such future platform as the board so chooses. More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Vistry Partnerships
Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice … Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customerservice with the requirements of achieving Company targets Demonstrable personal credibility 'Can do' attitude Willing to work extra to meet deadlines as and … with external stakeholders like NHBC and monitor program timelines and budgets. Ensure site compliance with SHE policies, conduct inductions, and promote safety solutions. Oversee customerservice training, monitor quality for handovers, and ensure customer satisfaction. Assist with subcontractor vetting, review quality reports, and ensure compliance with standards. More ❯
Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice … Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customerservice with the requirements of achieving Company targets Demonstrable personal credibility 'Can do' attitude Willing to work extra to meet deadlines as and … with external stakeholders like NHBC and monitor program timelines and budgets. Ensure site compliance with SHE policies, conduct inductions, and promote safety solutions. Oversee customerservice training, monitor quality for handovers, and ensure customer satisfaction. Assist with subcontractor vetting, review quality reports, and ensure compliance with standards. More ❯
hands-on installation, troubleshooting, and maintenance of hardware and software systems. This is a client-facing, field-based role requiring strong technical expertise, excellent customerservice skills, and the ability to work independently. Key Responsibilities Install, configure, and maintain servers, desktops, laptops, networking equipment, and peripherals. Diagnose and … replacements of faulty equipment. Conduct system upgrades, patch management, and preventative maintenance. Collaborate with remote support teams to escalate and resolve complex issues. Document service activities, configurations, and resolutions in the ticketing system. Provide guidance to client staff. Ensure compliance with company policies, SLA targets, and health & safety regulations. … DNS. Experience with Active Directory, Exchange, Office 365, and virtualization platforms ( Hyper-V). Familiarity with backup and disaster recovery solutions. Core Competencies Strong customerservice orientation and communication skills. Ability to prioritise tasks and manage time effectively in a remote environment. Attention to detail and methodical problem More ❯
hands-on installation, troubleshooting, and maintenance of hardware and software systems. This is a client-facing, field-based role requiring strong technical expertise, excellent customerservice skills, and the ability to work independently. Key Responsibilities Install, configure, and maintain servers, desktops, laptops, networking equipment, and peripherals. Diagnose and … replacements of faulty equipment. Conduct system upgrades, patch management, and preventative maintenance. Collaborate with remote support teams to escalate and resolve complex issues. Document service activities, configurations, and resolutions in the ticketing system. Provide guidance to client staff. Ensure compliance with company policies, SLA targets, and health & safety regulations. … DNS. Experience with Active Directory, Exchange, Office 365, and virtualization platforms ( Hyper-V). Familiarity with backup and disaster recovery solutions. Core Competencies Strong customerservice orientation and communication skills. Ability to prioritise tasks and manage time effectively in a remote environment. Attention to detail and methodical problem More ❯
Altrincham, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Are you a seasoned leader with a passion for delivering exceptional customerservice? Or are you looking for a role that will enable you to shape the teams that report into you? If so, please read on! We’re seeking a dynamic Contact Centre Operations Manager to oversee … this year, these guys have no intention of slowing down! This is a brand-new role to help support the Vice President of Customer Support ultimately train, support and develop their amazing customerservice team. With a team of 40 in the UK and nearly double that … of this team! What You’ll Do: Lead strategic operations across voice, chat, email, and social channels. Drive high-performance teams and foster a customer-centric culture. Manage global client relationships and ensure SLA/KPI success. Oversee workforce planning, transformation projects, and compliance in financial services. Assist in More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Are you a seasoned leader with a passion for delivering exceptional customerservice? Or are you looking for a role that will enable you to shape the teams that report into you? If so, please read on! We’re seeking a dynamic Call Center Operations Manager to oversee … this year, these guys have no intention of slowing down! This is a brand-new role to help support the Vice President of Customer Support ultimately train, support and develop their amazing customerservice team. With a team of 40 in the UK and nearly double that … of this team! What You’ll Do: Lead strategic operations across voice, chat, email, and social channels. Drive high-performance teams and foster a customer-centric culture. Manage global client relationships and ensure SLA/KPI success. Oversee workforce planning, transformation projects, and compliance in financial services. Assist in More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
Talogy
Talogy is a leading contributor of support to customers and colleagues throughout various stages of client projects. They act as role models of excellent customerservice to clients and partners who are using Talogy systems, working closely with other departments such as Sales, Consulting, Software Engineering and Product … satisfactory resolutions for all parties. Working with teams like Sales and Consulting to understand client requirements and providing technical support as assigned. Running managed-service projects on Talogy platforms independently, i.e. coordinating the setup of assessments for selection or development on behalf of clients to deliver an end-to … teams like Software Engineering and Product Management to implement fixes for client projects. Providing feedback on client implementations to colleagues in other departments. Meeting service level agreements (SLAs) in their region. Following processes around documentation of client work and interactions, e.g. utilizing client relationship management and project management tools More ❯
Swinton, Manchester, North West Hybrid / WFH Options
Zellis
/database to update/record accurate details about clients and prospects. Working closely with other departments to ensure success in delivering a quality service to our clients. Skills & experience Previous sales experience, whether this is in a telephone based role or within a customerservice/… retail background. Tenacious in your pursuit of new clients, confident and at ease with cold calling. Excellent customerservice skills. Experience within the sales process is beneficial. Confident, strong communicator with charisma and gravitas. Willing and capable of learning and adapting quickly. Educated to a minimum of GCSE … India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things More ❯
matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customerservice and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses … suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in … a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move More ❯
northampton, midlands, United Kingdom Hybrid / WFH Options
Reboot Recruit Ltd
next level? As a 1st Line Engineer, you'll be the first point of contact for resolving technical issues, ensuring clients receive top-notch service and support. You’ll manage technical cases, monitor IT systems, and work closely with the technical team to ensure smooth and efficient operations, all … while maintaining excellent customer service. What’s in it for you? Enjoy hybrid working for a better work-life balance, alongside a competitive salary of up to £27,000 based on experience. Benefit from incentives, holidays, vouchers, and spot prizes, plus state-of-the-art technology for both home … IT Reseller, VAR, MSP Knowledge of systems like Microsoft 10, Office 365, Windows Server, and Exchange Experience setting up and supporting mobile devices Excellent customerservice and communication skills IT qualifications and GCSEs in Maths and English (or equivalent) UK driving license If you're passionate about IT More ❯