701 to 725 of 3,027 Customer Service Jobs in the UK

Customer Support Representative - French Speaking (Hybrid, London Office) London, UK This position is set to start on September 1, 2025 out of our London Office. With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world … skills for logical thinking, we can teach you the rest. If you come with some computer networking or technical knowledge, even better. The goal is not to get the customer off the phone as fast as possible (unless that's what the customer wants). We expect you to go out of your way to not only fix … the problem, but have the customer finish the conversation with a smile and with restored faith in OpenTable. Our global customer base is diverse so you'll need to be able to adapt to their various styles accordingly. You will become our best marketing tool, and will help foster a prosperous relationship with both customers! Please note we More ❯

Support Manager Location: UK (Hemel Hempstead) Support Manager Role Description As a Support Manager within the UK Customer Success Office, you will play a pivotal role in overseeing and guiding our support team to ensure exceptional service delivery. A key part of your role will be team management, where you will be responsible for leading, mentoring, and developing … a high-performing team. Your leadership will be crucial in driving the team to achieve key performance indicators (KPIs) and maintaining the highest standards of customer satisfaction. We are looking for a dedicated and innovative professional to join our team. If you are driven by excellence and eager to contribute to a forward-thinking organisation, we encourage you to … to our team. Scope of Role The Support Manager will be responsible for overseeing the day-to-day operations of the support team and ensuring a consistent, high-quality customer experience. Your duties will include: Provide direction, support, and motivation to the team to ensure they meet their individual and collective goals. Offer guidance and mentorship to team leaders More ❯

Service Desk Analyst Duration - 3 Months initially Location - Manchester Daily Rate - £140-£145 a day IR35 - Inside (Must use an umbrella company) The Role As a Service Desk Analyst, you will be handling your own queue of customer calls and tickets. With guidance and support from the rest of the team, you will be making decisions about … to people, listening with empathy and taking the time to get at the heart of what might be the challenge for someone. Be adept at identifying, gathering and validating customer needs. Be proficient in everyday desktop software. Consistently apply appropriate attention to detail and quality standards to all tasks undertaken and ensure that nothing is overlooked. Communicate effectively in … decisions and behaviours. What are the 3 most important things that you will be and looking for on a CV/shortlisting on: Previous relevant work experience as a Service Desk Analyst. Customer Service Techniques: Techniques for identifying, gathering and validating customer needs in the delivery of IT services. Teamwork: collaborating as part of a group More ❯

SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software, and network-related issues Documenting all incidents, service requests, and … teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning Contributing to knowledge base articles and documentation to improve service efficiency and effectiveness Participating in training sessions to stay updated on new technologies and processes Maintaining a positive and professional demeanour when interacting with users, ensuring excellent customer service at all times SERVICE DESK COORDINATOR ESSENTIALS: Minimum 12 months in an administrative role Minimum 12 months in an IT role If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will More ❯

Service Desk Team Leader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering … to support, develop and deploy innovative, industry-leading technology solutions and services that enable our customers to optimise fleet utilisation and driver performance, to reduce costs and to improve service delivery. As our new Service Desk Team Leader, we are looking for someone to motivate and drive team performance; who are responsible for delivering technical and functional support … to our global customer base. We are looking for an innovative team leader who can join us to challenge to status quo, whilst encouraging and driving a customer first mind-set within the team. This is an exciting opportunity for a customer focused individual, with a technical background and drive to succeed! Are you passionate about effective More ❯

reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a Technical Support Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing … expert first line support to our customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. Have you got service desk and/or customer support experience? Are you looking for a new opportunity and challenge? How about joining an organisation whose clients include industry giants such as JCB, Tesco and Stobarts? What you will be doing: Own incidents through to resolution; provide user support, user administration and customer liaison Assess and prioritise incidents Identify root cause More ❯

Download our latest report - Protecting & growing your payments business - Are you an experienced Customer Care Specialist who is ready to drive excellent client experiences in the evolving payments industry? We're looking for a Senior Customer Care Specialist who will ensure Thredd's clients benefit from the highest standard of support, backed by your expertise in our platform … and services. As a key member of our Operations team, you'll take ownership of service delivery for specific clients while also working collaboratively to support all clients as needed. You'll develop a strong understanding of each client's needs and operations, handling requests end-to-end to deliver timely and effective solutions. You'll advocate for clients … account management and tech teams, you'll enable seamless support that enhances client satisfaction and strengthens Thredd's reputation for excellence. What you will be doing as a Senior Customer Care Specialist Serving as a key contact for a number of Thredd clients, developing a detailed understanding of their businesses and needs. Providing end-to-end ownership of client More ❯

UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right. Our service is free for everyone. About the role We are looking for an ICT Service Manager with experience of leading ICT … service teams, engaging and motivating them and creating an environment of continuous improvement, to support the achievement of PHSO's strategic aims through the delivery of an effective customer focused ICT service. You'll have end to end responsibility for PHSO's ICT services, and will provide specialist expertise in the development; management and performance of ITIL aligned … our Manchester office and will offer the flexibility of home and office-based working. Experience working within Central Government would be an advantage. You will have: • A passion for customer service with fantastic communication skills. • In-depth understanding of Service Management Framework principles and processes and the ability to apply your knowledge. • The skills to maintain focus More ❯

JOB DESCRIPTION Job Title: Shared Service Manager - Systems, Support & Control Reports to: Head of Revenues & Benefits Shared Service Team: Systems, Support & Control Last Updated: August 2011 Grade: 11 JOB SUMMARY • The Managers for Revenues, Benefits, Systems & Support, and Control & Fraud will have main responsibility for their specific areas but are expected to provide cover across all areas as … needed and deputize for the Head of Service. • These roles, along with the Head of Revenues & Benefits Shared Service, form the senior management team overseeing both the shared service operations and new business activities. • Responsible for collecting revenues exceeding £200 million and managing benefit payments over £60 million. • Responsible for the efficient administration of Housing Benefit, Council Tax … duties necessary for the operation of the shared service. • Manage staff across disciplines, sites, and remote working arrangements. KEY TASKS Operational Responsibilities Support the Head of Revenues & Benefits Shared Service in all operational aspects. Identify opportunities for service growth, income, and savings. Ensure staff are knowledgeable of relevant legislation and IT applications. Promote benefit take-up and identify More ❯

Customer Support Engineer Runcorn £28,000 - £32,000 + Attractive Bonus I’m currently recruiting for a high-growth, market leading brand that’s scaling across the UK and Europe. They’re a major force in their industry, and they’re looking to bring on a Customer Support Engineer. Someone with excellent communication skills and a genuine interest … career in clean tech. You don’t need to be an engineer already, just someone with a problem solving mindset, a passion for learning, and ideally a background in customer support, technical support, or service roles. As a Customer Support Engineer, you’ll act as the first point of contact for customer queries related to their … of the product, including hardware, systems, and diagnostics . This role is ideal for someone who wants to move into a more technical career path while maintaining a strong customer facing role. What You’ll Be Doing Providing first and second line support via phone and email for technical and product-related queries. Logging, tracking, and resolving customer More ❯

Deadline: 31 August 2025 Department: Infrastructure & Support Employment Type: Permanent - Full Time Location: Glasgow/Hybrid Reporting To: Head Of Application Support Description We're looking for proactive and customer-focused L1 Application Support Engineers to join our growing support team. As the first point of contact for our customers, you'll play a key role in delivering high … quality application support, managing incoming requests, and ensuring issues are logged, triaged, and resolved in line with service level agreements. This role offers the opportunity to work across a varied customer base, supporting business-critical applications, carrying out system health checks, and contributing to ongoing service improvements. You'll be part of a collaborative team working on … will gain exposure to a range of technologies, including Azure Active Directory, Windows Server, and MS-SQL. If you're a problem-solver with excellent communication skills, experience in service desk operations, and a passion for delivering great customer service - we'd love to hear from you. Key Responsibilities Providing 1st line application support ensuring all requests More ❯

You will work as part of the ICT Service Desk team where you will be the first point of contact for our Trust colleagues with regard to faults and incidents associated with using our infrastructure, communications and core corporate applications. Role Taking and resolving the ICT Service desk telephone calls Complete user and resource request forms Taking ownership … of faults and incidents and managing them by categorising and prioritising them in line with team procedures Escalating any incidents and service requests that you can’t resolve, to senior members of staff Have a 'service orientated' approach to work, with excellent customer service skills To work as a member of a team, encouraging knowledge sharing … needs Follow agreed plans, procedures and instructions to complete tasks and activities Work to defined deadlines as part of a team and on an individual basis to deliver technical service within the Service Level Agreements Quick and accurate advanced keyboard skills required for computer related tasks Safe transportation of IT equipment making use of trolleys and Trust vehicles More ❯

ability to innovate, modernize, and support services that provide patient care/assistance. The position will be at the forefront of contributing to the delivery of a professional, proactive customer focused service. The post holder will provide administration and co-ordination within IT Operations using Techshop and the ITSM system. This will include the planning of hardware/software … as mice, keyboard, headset,camera, monitor or that have been prior configure by a member of the IT Operations Team Attend appropriate team discussions/meetings in support of service delivery. Assist with providing on job training, supported by SOPs for new starters, or current team members to maximise knowledge, transferring information to enhance individual(s) and team performance … manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where More ❯

and Power Platform Solution Architect, with a strong track record in designing and implementing complex business applications. 8+ years of hands-on experience with Dynamics 365 Sales and Customer Service in enterprise environments; experience with Field Service and Customer Insights is a plus. Strong expertise in architecting solutions using Model-Driven Apps, Dataverse, Connectors, Dataflows, Power … Platform CLI, and JavaScript, with experience in extending the platform using Plugins, Custom Actions, Web APIs, and Web Resources. Deep architectural knowledge of Azure services such as Azure Functions, Service Bus, API Management, Data Factory, and Logic Apps to extend Dynamics 365 and Power Platform. Solid understanding of Power Platform's "Success by Design" framework, including service protection More ❯

About the role Are you a tech-savvy problem solver with a passion for providing top-notch customer service? We are looking for IT focused candidates to join our dynamic Hosting team within the Local Government Software Division. As an Application Analyst , you will be joining a tight knit team, delivering high-quality hosting solutions, ensuring service continuity and working hard to uphold customer satisfaction. We are particularly looking for someone with a background in supporting customer applications in a Microsoft Windows based environment, who loves to stay at the forefront of technology, and who will excel in troubleshooting, and enhancing our client service. We are seeking someone who understands the unique benefits and … the mentoring and development necessary for your success, enabling you to leverage your expertise to support our customers effectively. In this role, you’ll engage in forward planning, enhance customer awareness, and deliver management information that aligns with Idox’s business strategy, goals, and objectives. You’ll also play a key role in maintaining business continuity and minimising downtime More ❯

is in our DNA , and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors … of the advert to engage them and then what's the ongoing part that should be used for perf management? Join the Wireless Logic Adventure: Role Overview: As a Customer Success Manager, you will be the driving force behind customer happiness for our clients in the Rest of World (ROW) team. You'll partner with the sales function … succeed with our wider portfolio of IoT products and services. You'll be a high-performing, proactive, and self-managed individual who thrives in a fast-paced, collaborative environment. Customer Onboarding: Facilitate the smooth transition of new customers, ensuring they are onboarded effectively through platform training and coordinating support. Relationship Management: Build and maintain close, long-term relationships with More ❯

We are looking for an Enterprise Account Executive. You will be in charge driving major enterprise accounts, establish relationships and provide direct touch across all levels of the end customer, engaging with the top SI. Your ability to penetrate new customers and organizations within your assigned accounts is essential to your being successful in this role. Cross-functional teams … from Appian Marketing, Business Development, Customer Success and Solution Consulting functions provide support and tools for you to use to attain and exceed sales performance goals. What you'll be doing: Use company-wide success and use cases as a blueprint and add own ideas and vertical knowledge Resolve if the customer has a valid business need for … Appian platform and Customer success services Discuss business drivers and value with relevant decision makers also on C-Level Build and strengthen your business relationship with existing accounts across all hierarchies; follow-up to ensure all their post-sales needs are being met Recommend marketing strategies Provide status information including forecast/pipeline information Identify Appian customer references More ❯

NMS Recruit are seeking an experienced Service Contract Support Administrator for a leading OEM in the marine and power generation sector. This is a 3-4 month temporary role full time office, working 37 hours per week. As Service Contract Support Administrator you will provide efficient administrative support to the contract management team, ensuring smooth operation of sales … processes from order entry to delivery. This role requires strong organisational skills, attention to detail, and hands-on experience with SAP for order management, data entry, and reporting. Responsibilities Service Administration & Order Processing Process customer request for quotations, quote follow-up, order acknowledgment and accurately compile details/deliverables on completion of works through to invoicing. Maintain and … update customer records, pricing, and cost information. Generate sales reports, forecasts, and KPI data from SAP for management review. Track orders and liaise with internal departments to ensure timely fulfilment. Customer Service & Support Respond promptly to customer queries via phone and email. Provide order status updates, shipping information, and resolve delivery issues. Support the contract management More ❯

return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations … IT Hardware and Software Assets over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own … and manage the relationship with the AV Service Provider. Produce and share best practice advice on AV services for our internal customers. Take ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashion. To proactively manage the health of the system to ensure it More ❯

return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations … IT Hardware and Software Assets over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own … and manage the relationship with the AV Service Provider. Produce and share best practice advice on AV services for our internal customers. Take ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashion. To proactively manage the health of the system to ensure it More ❯

business opportunities while managing and strengthening relationships with existing UK accounts. This role plays a key part in expanding our product portfolio in line with strategic objectives, ensuring excellent service delivery, and upholding our commitment to quality and customer satisfaction. With regular travel across the UK, Ireland, and occasionally other international regions, this position requires a proactive, self … projects, and sales opportunities Develop relationships with established customers and manage key accounts effectively Proactively campaign industries through research, calling and direct contact Prepare and execute sales presentations at customer premises Maintain customer information and pricing within company systems Provide pricing and sizing quotations based on customer requirements Monitor market conditions including competitor pricing and activity Collaborate … or component suppliers is highly desirable. Business Development Track Record: Proven track record in business development with the ability to identify and convert opportunities within both existing and new customer accounts. Commercial acumen, strategic account growth planning, and confidence in presenting technical solutions to procurement teams and decision-makers is essential. Technical Knowledge: Knowledge or experience with thermal break More ❯

which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯

We are seeking a proactive, service-driven Facilities Coordinator to join our team in London. This role is key to ensuring our workplace is welcoming, safe, and operating at the highest standards for all building users. As the first point of contact for many visitors and staff, you'll be the face of excellent service, responsible for the … positive environment that reflects our values. Key Responsibilities Ensure the assigned floor area is maintained to a high standard at all times. Provide a professional, friendly, and effective reception service, ensuring appropriate security awareness. Deliver exceptional customer service to all building users and visitors. Take ownership of issues, resolving or escalating them promptly and effectively. Enforce site … Act as a key liaison for facilities-related issues, ensuring a clean, pleasant, and safe environment. What We're Looking For Experience in a facilities, front-of-house, or customer service-focused environment. Strong communication and interpersonal skills. Proactive and solutions-focused, with a sense of ownership and responsibility. Familiarity with basic health & safety and building management protocols More ❯

Chalfont St Peter Chubb Fire & Security Ltd Service Engineer - Midlands We're seeking a Service Engineer to join our team at Frontline, covering the Midlands area, working with high net worth clients. Essential experience includes CCure, Lenel, or Gallagher. At Frontline Security Solutions, part of the Chubb family, we are a leading Enterprise Security Integrator operating in … Cycle to work scheme Referral Scheme 20 days holiday plus bank holidays, increasing to 25 days after 2 years Health and wellbeing resources Benefits platform Responsibilities: Repair, maintain, and service systems according to company procedures, engineer instructions, and system specifications. Ensure that any deviations from the original system specifications are documented and communicated to the Supervisor. Maintain a clean … and tidy work environment on site. Ensure customer satisfaction with installation, maintenance, and service visits, projecting high-quality customer service. Properly use and maintain company property, including tools, ladders, and vehicles where applicable. Qualifications, Experience, and Knowledge: Good basic education; relevant electrical/electronic qualification preferred or demonstrated through assessment. Field Service experience. Proficient IT skills More ❯

it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team Our Operations teams strive to deliver exceptional customer service, each customer interaction is an opportunity for excellence and we want to ensure our teams are set up for success. The Operations Strategy team helps to … make this possible - we exist to understand Operations performance, drive efficiencies and improve customer service. We work closely with teams such as Customer Success, Credit Analysts, Collections & Legal, and People Operations, to identify opportunities and drive meaningful impact. The role As an Operations Strategy Manager, you will support the development and implementation of strategies to improve efficiency and … service quality across our Operations teams, while adequately supporting iwoca's profitable growth. Each day brings new challenges, and you'll be involved in a variety of fast-paced projects, learning about new opportunities and implementing impactful changes. This will include: Collaborating with Operations to solve critical business problems, such as: Exploring how we can make use of AI More ❯