901 to 925 of 3,482 Customer Service Jobs in the UK

matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses … suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in … a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move More ❯

matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses … suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in … a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move More ❯

Job Title Field Service Engineer IGT Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before and while … we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work … complex healthcare systems. Diagnosing mechanical, hardware and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by More ❯

part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring hardware/software, and ensuring our clients … Install and configure desktops, laptops, printers, and other peripherals Support network infrastructure: routers, switches, firewalls, and Wi-Fi Maintain documentation for client environments and service activities Collaborate with internal service desk and project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ More ❯

of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we’re officially one of the ‘Best Companies’ in … offer regarding how and where we work, the genuinely fun and supportive environment we’ve built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that … driven from the top down by James, our MD (who hates titles and is simply ‘James’) and the leadership team who ensure that brilliant customer service is at the heart of everything we do. When you meet us, you’ll see what we mean. It’s important that More ❯

of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we’re officially one of the ‘Best Companies’ in … offer regarding how and where we work, the genuinely fun and supportive environment we’ve built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that … driven from the top down by James, our MD (who hates titles and is simply ‘James’) and the leadership team who ensure that brilliant customer service is at the heart of everything we do. When you meet us, you’ll see what we mean. It’s important that More ❯

of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we’re officially one of the ‘Best Companies’ in … offer regarding how and where we work, the genuinely fun and supportive environment we’ve built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that … driven from the top down by James, our MD (who hates titles and is simply ‘James’) and the leadership team who ensure that brilliant customer service is at the heart of everything we do. When you meet us, you’ll see what we mean. It’s important that More ❯

Assistant Service Delivery Manager Salary £34,520 - £43,151 per annum, depending on experience Hours 40 hours per week Location London Borough of Waltham Forest As an Assistant Service Delivery Manager Refuse Collections at FCC Environment, you will oversee a team of waste collection crews across the London … Borough of Waltham Forest. Youll be working alongside the Service Delivery Manager to ensure efficient, compliant, and customer-focused delivery of services including Domestic Refuse, Recycling, Garden Waste and Food Waste. This vacancy is for a full-time position, working 5 days a week. Our promise to you … high street savings, cycle to work scheme, Gymflex membership, holiday purchase and more (where applicable) - Access to an Employee Assistance Programme and Best Doctors service via our Wellbeing Platform What will you be doing? - Managing daily operations of refuse collection services and coordinating crews, vehicles, and equipment - Delivering safe More ❯

roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing … their teammates, customers, and partners. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook's Customer Support Specialist Tier 1 provides direct customer support via … phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer issues and ensure the best possible customer experience. You work at the front lines, providing real-time assistance to clients in need. Customer experience pain points you identify will More ❯

CE Developer, you will be responsible for the development of the CRM platform as it continues to grow. This includes developing D365 CE Sales & Service and Field Service, Power Page Portals for suppliers, and a Kentico-based Tenant Portal as well ensuring development work is completed on on … Certifications. Experience Required: Expertise in D365 CE & Power Platform (Power Apps, Power Automate, Power BI, Dataverse). Customization and configuration of D365 CE (Sales, Customer Service, Field Service). Strong understanding of Azure services (Azure Functions, Logic Apps, Azure SQL). Experience with Azure DevOps for CI More ❯

and operational excellence, we're seeking an experienced and visionary Director of Operations to lead our international operations, optimize processes, and ensure world-class customer satisfaction. The Role: As Director of Operations, you'll oversee and improve the end-to-end operational framework, from supply chain and fulfillment to … customer experience. You'll work closely with international partners and cross-functional teams to expand into new markets, refine workflows, and deliver exceptional quality. With a focus on scalability and efficiency, you'll ensure our global operations support the company's ambitious growth goals. Key Responsibilities: Strategic Leadership & International … stock forecasting accuracy and supply chain workflows to ensure cost-effectiveness and scalability. Proactively monitor KPIs and implement corrective measures to address performance gaps. Customer Experience Excellence Collaborate with customer service and tech teams to ensure seamless multilingual support and a smooth customer journey. Use customer More ❯

Role Summary To provide first line IT support to new and existing customers, assisting them with hardware and software issues as well as generic customer service enquiries via online chat, phone and email. Visit customer sites to provide training and if required, assist 3rd party technical staff. … Assist with the setup and installation of customer equipment. Along with the first line IT Support, you will work alongside an experienced Security Specialist to support with Security remediation focuses on identifying and addressing threats and vulnerabilities to prevent further security breaches and limit the blast radius of an … support: To provide 1st line technical support; answering support queries via online chat, phone, email and update the CRM records. To prioritise and address customer IT feedback to meet internal or external deadlines. To meet deadlines promptly and inform the Director of IT if deadlines cannot be reached. To More ❯

our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high-quality IT support and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work … in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems and infrastructure. § Monitor and manage service requests, ensuring timely resolution and communication with clients. § Collaborate with SMH stakeholders and clients to understand their requirements and provide tailored solutions. § Document and maintain accurate … records of service requests, resolutions, and client interactions. § Stay up to date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience in More ❯

our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high-quality IT support and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work … in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems and infrastructure. § Monitor and manage service requests, ensuring timely resolution and communication with clients. § Collaborate with SMH stakeholders and clients to understand their requirements and provide tailored solutions. § Document and maintain accurate … records of service requests, resolutions, and client interactions. § Stay up to date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience in More ❯

About the role: We're looking for a proactive and experienced IT Service Manager to join our team and play a crucial role in delivering high-quality IT services across the organisation. In this role, you'll ensure that services consistently meet agreed Service Level Agreements (SLAs), maintaining … operational excellence and reliability. You'll also support change projects by leading service transition activities, ensuring new services are seamlessly integrated into operations, and provide essential support for incident management, driving prompt resolutions for key services. This is a fantastic opportunity to make a significant impact on the performance … and delivery of IT services in a dynamic environment. In this role, you will own and manage the IT service relationship with internal customers, acting as the primary point of contact for all service-related issues and concerns. Your focus will be on building strong relationships and ensuring More ❯

best work no matter their location. About the role The primary purpose is to build, sustain and continually improve an efficient, effective and profitable service desk delivering fast, reliable, friendly, proactive and expert 24x7 customer support. This role is based in the office of one of our most … are delivered on time and 100% of leaver requests are completed the day the user leaves. Acting as a technical point of escalation for service desk colleagues to help them resolve tickets the same day (preferably the same hour). Log tickets for the customer and ensure you … that you always log a change in accordance with our change management process to fix a fault or satisfy a work request. Help the Service Desk and wider teams quickly identify security or a major incidents. Update the customer every 30 minutes. React to monitoring alerts as soon More ❯

best work no matter their location. About the role The primary purpose is to build, sustain and continually improve an efficient, effective and profitable service desk delivering fast, reliable, friendly, proactive and expert 24x7 customer support. This role is based in the office of one of our most … are delivered on time and 100% of leaver requests are completed the day the user leaves. Acting as a technical point of escalation for service desk colleagues to help them resolve tickets the same day (preferably the same hour). Log tickets for the customer and ensure you … that you always log a change in accordance with our change management process to fix a fault or satisfy a work request. Help the Service Desk and wider teams quickly identify security or a major incidents. Update the customer every 30 minutes. React to monitoring alerts as soon More ❯

a range of systems such as Galaxy, Texecom, Hikvision, Paxton, Advanced, Kentec, etc. Strong fault-finding and servicing experience. Full UK Driving Licence. Great customer service and a proactive approach. What's on Offer: Basic salary between 37,000 - 42,000 , depending on experience. Overtime, call-out & travel … message for a confidential chat. YOU MAY BE A: Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician INDAV More ❯

Technology Account Manager you are responsible for sourcing and developing new business opportunities with targeted prospects/customers as well as delivering high quality customer focused solutions in a cost-effective manner. Areas of responsibility Actively pursue new business/lead development with targeted prospects/customers as agreed … with Head of Sales and in line with the customer acquisition strategy Achieve targeted sales goals Drive demand & build relationships with CIO, ICT, Procurement, Finance, HR, customer service departments and all involved in the buying centre process Work with partners to gain direct customer engagement Manage … end-to-end lifecycle relationships Create customer specific proposals, deal structures and calculations Maintain and report up to date CRM pipeline activity and account plans Plan, prepare and execute sales and marketing campaigns in conjunction with defined prospects and support from Marketing Manage enquiries from prospects and customers in More ❯

Job Title Field Service Engineer South East Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. As the world and our customers' needs change rapidly, we are proud of … more. We need you to help us address the increasingly complex health and well-being challenges. The purpose of this role as a Field Service Engineer is to support the technical needs of Philips Imaging customers and service partners. Do you want the challenge of working both independently … change activities on complex healthcare systems. Diagnosing mechanical, hardware, and software failures using established procedures. Determining the most cost-effective repair solutions to minimize customer downtime. Participating in an ongoing rotation with the Field Service Engineer team, providing remote support to customers in a 5 by 7 working More ❯

2nd Line Service Desk Engineer Ashford, Kent Up to £32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and … office-based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us … is your ability to work in a fast-paced, customer-focused setting. You will encounter a variety of technologies, including: Microsoft 365 SharePoint Intune Active Directory Networking This role will allow you to continuously expand your skill set. What We Are Looking For: Excellent technical and communication skills Strong More ❯

Service Delivery Manager 3 Turner Dr, Yate, Bristol BS37, UK Full-time Company Description SBS is a global financial technology company that's helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than … in 2023. Job Description Location: Bristol (Yate) Work Model: Hybrid, office 2 days per week Employment Type: Full time & permanent Salary: Competitive As a Service Delivery Manager at SBS, you will be at the forefront of our client interactions, ensuring their success and satisfaction. You will work closely with … our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships. What will the role involve? Managing, and aiming to improve, the overall customer relationship, delivering reliable operational support and customer service. Responsible for understanding, monitoring and implementing the contractual terms and service More ❯

qualifications and skills for this job Find out below, and hit apply to be considered. We’re looking for a proactive and experienced IT Service Manager to join our team and play a crucial role in delivering high-quality IT services across the organisation. In this role, you’ll … ensure that services consistently meet agreed Service Level Agreements (SLAs), maintaining operational excellence and reliability. You’ll also support change projects by leading service transition activities, ensuring new services are seamlessly integrated into operations, and provide essential support for incident management, driving prompt resolutions for key services. This … significant impact on the performance and delivery of IT services in a dynamic environment. In this role, you will own and manage the IT service relationship with internal customers, acting as the primary point of contact for all service-related issues and concerns. Your focus will be on More ❯

safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. Our Customer Care team is looking for a Manager, Technical Support to join their growing team. This role is responsible for providing technical analysis and problem … resolution for our Blackline Safety products. In this role, you will drive the development of service programs through our distribution partners that match our world-class connected safety system. Responsibilities: Lead, manage and develop a team of technical support analysts and supervisors to a high level of service … mentoring to your team to support their personal growth and development. Provide world-class, 24X7 technical support for all Blackline Products and Services; meet service level targets for case management and call handling. In collaboration with the customer care managers, oversee the management of our contact center solution More ❯

maintaining CCTV , intruder alarms , and access control systems Diagnosing and resolving system faults efficiently Carrying out routine servicing and emergency call-outs Providing excellent customer service and on-site technical support Managing your own workload, independently and within a team environment Interested? Apply now if you're an … in relation to this vacancy. YOU MAY BE A; Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician. INDAV More ❯