901 to 925 of 2,795 Customer Service Jobs in the UK

align cross-domain data, AI, and integration strategies. Technical & Systems Landscape 💻 Core Platform: Dynamics 365 Finance & Supply Chain Management (primary ERP focus) alongside Customer Engagement (Sales, Customer Service, Field Service) touchpoints. Middleware & Integration: Flowgear orchestrating enterprise integrations alongside Azure Integration Services and Dataverse. Data & Analytics: Microsoft ...

Service Desk Team Leader Up to £50,000 per annum + benefits London (Farringdon/Chancery Lane) Hybrid (3 Days Office/2 Days Home) We're looking for a hands-on Service Desk Team Leader to join a growing MSP, leading and developing a team of Service Desk Engineers while remaining close to the technology and supporting escalations when required. Working alongside the Service Desk Manager and another Team Leader, you'll help drive service performance, mentor engineers and ensure customers receive an exceptional support experience. Key Responsibilities Lead, coach and develop a team ...

OverviewVantage is seeking a highly organized, detail-oriented Lease Manager, EMEA, to join the Legal Leasing team and support the full lifecycle governance of customer lease transactions across the EMEA portfolio.This role will support enterprise lease negotiations in accordance with pre-established Legal playbook positions; assist with simple enterprise … hyperscale lease amendments, project notices, and other customer-related documentation; coordinate approvals and execution readiness; and ensure that executed leases and related documents are accurately abstracted, filed, tracked, interpreted, and operationalized across the business.The role will also own, from a Legal perspective, the EMEA lease abstraction process ...

recruiting on behalf of a leading Managed Service Provider (MSP), delivering IT services into a government department. This is an excellent opportunity to join a professional IT team supporting a secure, enterprise-scale environment where you'll play a key role in delivering high-quality deskside support … users. As a Deskside Technician, you will act as the escalation point for technical issues that cannot be resolved by the 1st Line Service Desk. You'll provide hands-on technical support, take ownership of incidents through to resolution and deliver an exceptional customer experience. Key Responsibilities • Provide ...

Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Requirements Location: Hybrid working - Becrypt Head Office/Home Working with Occasional Customer Site VisitsResponsible to: Helpdesk ManagerJob Purpose: Becrypt is seeking a motivated and customer-focused Tier 2 Customer Support Engineer to join our Service Desk team. In this role, you will provide second-line … technical support, troubleshoot complex issues, and collaborate with internal teams and customers to ensure reliable and high-quality service delivery. You will play a key role in maintaining system performance and improving support processes. You will report to the Service Desk Manager for technical direction and guidance.Principal duties ...

taking the direct route or trying a new path, we'll support you no matter what. The Role_//As a Customer Success Manager, you'll look after your own portfolio of transport operators and authorities across the UK, and you'll be the person they come to. … right people across the business, and guide customers through change as their needs shift. You'll join a small, close UK team of customer success managers who know their accounts inside out. It's a hands-on role with real ownership from the start, and a proper runway ...

technology, systems and integrations that support EF English Live’s commercial operations, including e‐commerce, Salesforce and sales technology, marketing and omnichannel platforms, customer‐facing business systems, and the integration and configuration of the Efekta platform for our customers. Product ownership remains with the business and relevant product teams. … commercial plan, and understood across the SLT and key teams. A functioning e‐commerce capability live in priority markets, integrated with Salesforce, payments and customer operations, while preserving telesales performance. AI‐enabled capabilities deployed across key customer, commercial and operational journeys, delivering measurable improvements in conversion, revenue ...

Service Engineer (Mechanical/Electrical/Mechatronics) Location: Midlands, UK (Field-Based) Salary: £45,000–£47,000 + Door-to-Door Overtime + Company Vehicle OTE: £65,000+ (based on 50–55 hour weeks) Are you an experienced Field Service Engineer with a background in automated machinery … enjoy fault finding, travelling across the UK and working on a variety of mechanical and electrical systems? We are seeking a Service Engineer to join a leading manufacturer of palletising, bagging and packaging equipment. Based in the Midlands, you'll travel throughout the UK carrying out installation support, servicing ...

world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through … authentic relationships. Its award-winning products— Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global ...

readiness.Define, own and communicate product vision, strategy and roadmaps across HR, Finance and Procurement products.Own product prioritisation and backlog direction, using data, user insight, service performance and stakeholder input to guide sequencing and delivery focus.Work with multidisciplinary teams and delivery partners to manage dependencies, resolve blockers and deliver outcomes.Influence … government, public sector, regulated or large enterprise environment.Experience working with Qualtrics, Signavio or comparable enterprise platforms supporting user insight, business process improvement and service optimisation.Experience working with Concur or similar expense, travel or finance-related products.Knowledge of Government Digital and Data standards, service assessments or related delivery frameworks.Experience ...

contact for Ambulance Trusts (with any ARP related IT issues) and other Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Proactively monitor systems and suppliers for any potential issues Key responsibilities for this job: Understand … support model of ARP and the responsibility of each supplier Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within ...

/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters. This role combines strong technical skills with an emphasis on delivery high level of customer service. This position will …/or repair of desktops, notebooks, and associated peripherals. • Windows, troubleshooting, diagnosing, imaging/deployment and software installation. • Serves as company liaison with customer on administrative and technical matters. • Provide technical support and incident management service desk functions (Service Now) • Reviews, troubleshoots, and approves operational quality desktops ...

security-focused IT services organisation dedicated to providing robust infrastructure and technical support solutions across the UK. Known for maintaining exceptional operational standards and customer satisfaction, they offer an environment that values continuous learning, professional development, and adherence to industry best practices. Key Responsibilities Act as the primary point … resolve issues across operating systems, applications, hardware, and networks. Document all support tickets with high accuracy, contributing to knowledge base articles and self-service guides. Prioritise, escalate, and collaborate on complex issues with higher-tier IT teams to maintain SLA targets. Monitor system alerts and perform routine operational checks ...

employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!About the Team:Customer & Product Support (C&PS) sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer … market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore.About the Role: We are looking to hire an Associate, Customer & Product ...

Line Service Desk Analyst Role Full-time, permanent role Location: 5 days in Canary Wharf Need to have construction experience Main Responsibilities Field incoming service desk incidents and requests: Act as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk … Receive, log, and manage incidents and requests within the IT Service Management platform Assist maintenance of our asset management database, tracking changes accordingly Provide a high-level of customer service and adhere to service management principles and processes (ITIL) Resolve IT service desk requests ...

Join a global facilities management leader supporting major commercial clients across a high-performing technical environment. We’re looking for a customer-focused professional with proven HVAC sector experience to become a key link between customers, engineers and operational teams. You’ll manage service requests, coordinate engineers, resolve … customer queries, track jobs and ensure excellent service levels from initial request through to resolution. We’re looking for: • HVAC/building services experience – essential • Customer service, helpdesk or service coordination experience • Experience working with engineers or technical teams • Strong communication and relationship-building skills ...

Full Time -37 hours per week Fixed Term Contract 18 Months At Chime Housing, we are committed to delivering high-quality homes and excellent customer experiences. Were looking for an Aftercare Officer to join our Development Team and play a key role in supporting customers through the final stages … their home journey. Introduction to the role Youll help ensure a smooth handover process and provide a responsive and customer-focused aftercare service, making a real difference to residents as they settle into their new homes. Role purpose To support the Aftercare Manager in delivering a high-quality ...

Full Time - 37 hours per week Fixed Term Contract 18 Months At Chime Housing, we are committed to delivering high-quality homes and excellent customer experiences. We re looking for an Aftercare Officer to join our Development Team and play a key role in supporting customers through the final … stages of their home journey. Introduction to the role You ll help ensure a smooth handover process and provide a responsive and customer-focused aftercare service, making a real difference to residents as they settle into their new homes. Role purpose To support the Aftercare Manager in delivering ...

Service Desk Engineer - Data Centre - Shift based role - 12 Hour Shifts, 4 days on/4days off - alternate night and day shifts. c£51,000 plus £6500 shift allowance, travel allowance, bonus, pension, healthcare and other great benefits. We are looking for a Data Centre Service Desk Engineer … hours, that customers’ Incidents\Events and/or Requests are processed in accordance with industry standards and brought to a successful resolution within agreed Service Levels at both London sites. Provide a value-added service to customers. MAIN DUTIES, INCLUDING BUT NOT RESTRICTED TO: Receive ...

Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting … customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful 2nd Line IT Engineer: As a 2nd Line Engineer ...

looking for a German-speaking Customer & Administration Assistant to join our team. This is a varied role supporting our customers and internal teams with day-to-day administration and customer communication. This is a predominantly remote role, with the flexibility to attend our Lancashire office on a hybrid … basis once a week. Key Responsibilities Raise and issue customer invoices. Answer customer emails and phone calls in German and English. Receive customer support requests and ensure they are logged correctly. Escalate technical issues to the appropriate technical teams. Keep customers updated on the progress of their ...

Technical Customer Success Analyst role - Leading UK Business Saas Software Company - Bristol - Up to £35k Stratospherec LTD are delighted to be recruiting for a talented Technical Customer Success Analyst with a strong customer service background to join a growing team in central Bristol. They are based … used by national clients across the globe. You will work closely with customers where required, but your primary responsibility will be supporting the wider Customer Success team by investigating technical issues, configuring customer environments, producing reports, assisting with integrations and ensuring implementations run smoothly. The role is ideal ...

play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a Technical Support Engineer, to support the Service Desk team with exceptional customer service … whilst providing expert first line support to our customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn ...

world. Every day, millions of passengers rely on technology delivered by SITA, often without ever knowing we're there.At Heathrow Airport, our Radio & Cellular Service Operations team supports one of the UK's largest and most complex operational communications environments. Our services underpin airport operations, emergency response, engineering teams … complex technical issues while helping shape the future direction of operational communications at Heathrow.This role combines advanced engineering expertise with operational leadership, supplier management, service transition and stakeholder engagement. You'll work closely with customers, project teams, equipment manufacturers and engineering partners to ensure services remain resilient, supportable ...