976 to 1,000 of 2,618 Customer Service Jobs in the UK

evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do! Are you passionate about delivering exceptional customer support and solving complex software issues? Do you thrive in a collaborative environment, building strong relationships with customers and colleagues alike? If so, we'd love to hear from … you! To apply for the role of Sage X3 Support Consultant you must have: 1. Customer support experience in resolving software issues 2. Experience of Sage X3 customer support 3. The right to live and work in the UK on a permanent basis About the role Our client is looking for a dedicated Support Consultant to join their … manage support calls effectively, addressing quick wins and urgent issues as they arise Log and maintain accurate, detailed records for all support interactions from start to finish Advocate for customer satisfaction, contributing to retention and long-term business growth Document root causes and resolutions clearly to support knowledge sharing and future troubleshooting Spot recurring issues and work with the More ❯

evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do! Are you passionate about delivering exceptional customer support and solving complex software issues? Do you thrive in a collaborative environment, building strong relationships with customers and colleagues alike? If so, we'd love to hear from … you! To apply for the role of Sage X3 Support Consultant you must have: 1. Customer support experience in resolving software issues 2. Experience of Sage X3 customer support 3. The right to live and work in the UK on a permanent basis About the role Our client is looking for a dedicated Support Consultant to join their … manage support calls effectively, addressing quick wins and urgent issues as they arise Log and maintain accurate, detailed records for all support interactions from start to finish Advocate for customer satisfaction, contributing to retention and long-term business growth Document root causes and resolutions clearly to support knowledge sharing and future troubleshooting Spot recurring issues and work with the More ❯

Fi coverage, we stand out from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry” Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital customer & employee experience. This … enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role Overview The Director of Data Science & Analytics will lead the data-driven transformation of the business, overseeing the strategy, governance, and execution of all data science and analytics initiatives. Reporting to the executive … team, you will ensure data is leveraged to drive business growth, improve customer experience, and enable operational excellence across the organisation. Key Responsibilities Develop and execute a comprehensive data science and analytics strategy aligned with business goals. Build and lead a high-performing team of data scientists, analysts, and data engineers, fostering a culture of innovation and continuous learning. More ❯

Fi coverage, we stand out from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry” Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital customer & employee experience. This … enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role Overview The Director of Data Science & Analytics will lead the data-driven transformation of the business, overseeing the strategy, governance, and execution of all data science and analytics initiatives. Reporting to the executive … team, you will ensure data is leveraged to drive business growth, improve customer experience, and enable operational excellence across the organisation. Key Responsibilities Develop and execute a comprehensive data science and analytics strategy aligned with business goals. Build and lead a high-performing team of data scientists, analysts, and data engineers, fostering a culture of innovation and continuous learning. More ❯

Fi coverage, we stand out from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry” Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital customer & employee experience. This … enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role Overview The Director of Data Science & Analytics will lead the data-driven transformation of the business, overseeing the strategy, governance, and execution of all data science and analytics initiatives. Reporting to the executive … team, you will ensure data is leveraged to drive business growth, improve customer experience, and enable operational excellence across the organisation. Key Responsibilities Develop and execute a comprehensive data science and analytics strategy aligned with business goals. Build and lead a high-performing team of data scientists, analysts, and data engineers, fostering a culture of innovation and continuous learning. More ❯

per ticket is 30 minutes nationally. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday 9.00am to 5.30pm standard working hours with the requirement for out of hours standby. This is as standard, 1 week … in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of … technical expertise and experience to provide training support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: Must have a full valid UK drivers licence and own Car. Ability to resolve hardware issues and More ❯

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic DOE 36.5 hour working week Travel time paid after 30mins … Security Systems Servicing of Intruder alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install and commissioning Security Systems experience is … and seeking a new Security Engineer position, then please apply now. If your application is successful a 4way member will be in touch. Security Engineer/Install Engineer/Service Engineer/Fire & Security/IP Networks/18th Edition/Security Service Engineer/Security Systems More ❯

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic DOE 36.5 hour working week Travel time paid after 30mins … Security Systems Servicing of Intruder alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install and commissioning Security Systems experience is … and seeking a new Security Engineer position, then please apply now. If your application is successful a 4way member will be in touch. Security Engineer/Install Engineer/Service Engineer/Fire & Security/IP Networks/18th Edition/Security Service Engineer/Security Systems More ❯

LEAP, and no one knows that better than the friendly faces and voices of our invaluable Client Support Team. Responding in real time using our Salesforce technology stack, including Service Cloud, our team of attentive problem solvers acts quickly and thoroughly to address inquiries and concerns, so our clients can continue to help people without missing a beat. With … help material (written how-to articles, demo videos, etc) Building productive client relationships and high client satisfaction What you'll bring At least 1 year's experience in a customer facing environment Excellent communication, customer service, and writing skills Strong analytical and problem-solving skills Competence with Microsoft products, in particular, Word and Excel Demonstrated strong collaborative More ❯

for an individual with a combination of technical expertise, problem-solving skills, attention to detail and a collaborative mindset. About you What you'll need Proficiency in Dynamics CE (Customer Engagement) for Sales and Customer Service Operations. Strong understanding of KingswaySoft for data integration. Demonstrable experience with SQL and SQL Server Integration Services (SSIS) Experience gained in … farming roots we've grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn't gone to our heads. We're proud to remain completely customer focused, down-to-earth and committed to the rural communities we've grown from. Our ethos - of trust, respect and personal service - lies at the heart of all More ❯

where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Customer Operations Executive. About Escode Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and licensees. Whether vendors are safeguarding … by high-quality, usable code, thereby minimizing the risk of financial loss due to software dependencies. The Opportunity The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales processes are executed effectively and … key contract for all matters related to the execution of the role. Ensure that departmental SLAs are being adhered to. Set up new contracts in the system, add new customer accounts, create verifications projects so customers can be invoiced without delays. Review new sales opportunities and ensure they are compliant with company’s expectations, and processes are followed. Be More ❯

where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Customer Operations Executive. About Escode Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and licensees. Whether vendors are safeguarding … by high-quality, usable code, thereby minimizing the risk of financial loss due to software dependencies. The Opportunity The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales processes are executed effectively and … key contract for all matters related to the execution of the role. Ensure that departmental SLAs are being adhered to. Set up new contracts in the system, add new customer accounts, create verifications projects so customers can be invoiced without delays. Review new sales opportunities and ensure they are compliant with company’s expectations, and processes are followed. Be More ❯

where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Customer Operations Executive. About Escode Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and licensees. Whether vendors are safeguarding … by high-quality, usable code, thereby minimizing the risk of financial loss due to software dependencies. The Opportunity The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales processes are executed effectively and … key contract for all matters related to the execution of the role. Ensure that departmental SLAs are being adhered to. Set up new contracts in the system, add new customer accounts, create verifications projects so customers can be invoiced without delays. Review new sales opportunities and ensure they are compliant with company’s expectations, and processes are followed. Be More ❯

the candidate must be able to integrate consistently and positively Orlebar Brown's brand signatures. They must also be able to demonstrate how to adopt the company's key customer cohorts into the look, feel, and performance of the platform. KEY ROLES AND RESPONSIBILITIES Trade: Accountable for Website performance, (Revenue and Customer engagement).Responsible for brand expression and … consistency on the website. Identify and capitalise on sales opportunities to achieve targets through data analysis, market trends, and customer behaviour insights. Monitor and analyse key metrics, such as conversion rates, ATV, traffic sources, and customer engagement, to drive informed decisions. Responsible for onsite journeys - manage site navigation, search, categories, filters, and product placement by setting a prioritised … and behaviour patterns to identify pain points and areas for improvement for UX and UI. Collaborate with key stakeholders to enhance the overall user experience on the website using customer performance goals and data. Implement A/B testing and other techniques to optimise website elements and boost conversion rates. Schedule regular site walks to ensure products and categories More ❯

talented Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description The role of the Customer Onboarding Executive (UK) is important to us. You will be responsible for supporting our customers with a best-in-class customer onboarding experience. We would love to welcome you to … Calling newly acquired customers to Radius Telematics and ensuring that they receive a red-carpet experience Working a ‘check list’ of items to ensure swift install and activation of customer Telematics devices Supporting new customers with providing systems training and setting up of key business software reports Seeking out additional opportunities for customer upsell and cross-sell into … the wider Radius Group Working cross-departmentally to solve challenges with the customer at the heart of everything you do Updating business systems and CRM Qualifications Experience in a Customer Service, Account Management or Desk-based sales position preferred but not essential Computer literacy, specifically in Microsoft Office packages and business CRM platforms such as Salesforce Able More ❯

expertise in Cisco’s extensive portfolio of products, services, and incentives, helping you deliver unmatched value to clients. This role is perfect for someone with 1-4 years of customer facing experience who’s eager to learn, grow, and make an impact. What your role as a Cisco Sales Specialist will involve: Build strong relationships over the phone, becoming … a trusted advisor for customers and internal teams alike. Serve as the go-to expert on Cisco's offerings for both inbound customer inquiries and outbound sales efforts. Respond to inbound calls by providing tailored pricing, quotations, and solutions based on customer needs. Proactively follow up on outbound leads and identify new sales opportunities to grow the business. … Handle customer queries quickly and professionally, using your commercial insight to secure deals during phone conversations. Provide regular sales forecasts and updates to the Sales Manager. Oversee the progress of deals, ensuring smooth transactions and customer satisfaction throughout the sales process. Stay up to date on Cisco services, marketing initiatives, and product knowledge to confidently discuss offerings on More ❯

url removed) phone : +44 (0) (phone number removed) (url removed) MASTER JOB ADVERT JOB TITLE : 1st Line Technical Support Specialist SALARY: £27000 – Plus 15% Shift Uplift Do you have customer service experience within a helpdesk environment and love solving IT issues? Are you currently a 1st Line Technical Support Specialist but can deal with 2nd line queries quite … first point of contact for our customers Logging all technical related incidents and requests (either by phone or email), resolving them to your best ability in accordance with our service level agreements Take full ownership of tickets to ensure that customers have a consistent line of communication with any queries Act as a ‘service representative’ for appointed service … an IT support or similar technical role, specifically on a helpdesk Good Network knowledge Good knowledge of M365, Azure Good knowledge of VLANs, Wi-fi, firewalls, routers & switches Great customer experience and comfortable to be on the phone Shift pattern – 4 days on/4 days off KEYWORDS : 1st Line IT Support, 1st Line, 1st Line Helpdesk, 1st Line More ❯

Implementation of new technology platforms using Microsoft Technologies Effective and proactive communication with the business and IT Teams Ensure training and supporting documentation is in place for handover to Service Operations Required to work out of hours as and when a project requires (not on a regular basis) The Person Previous Wintel engineering roles Cloud (Azure and/or … to ensure planned, routine and responsive work are completed within deadlines. Enthusiastic "can do" attitude Accuracy & Attention to detail Professional, well presented Establishes effective working relationships at all levels Customer focused approach Good awareness of own strengths, weaknesses, and future aspirations Problem solving skills Self-starter The Opportunity Shawbrook is a new type of specialist financial services company, combining … the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its rapidly growing customer base of over 300,000 UK consumers and businesses. Our success would not have been possible without More ❯

and solutioning on large and/or complex projects where ServiceNow needs to integrate with new or legacy technologies, or where our solutions require complementary technology to meet the customer's needs. What you'll do Work with large, strategic, customers to analyse business needs, provide input to the business case, and establish a programme to deliver against identified … business objectives and business problems, alongside those already identified as the customers key objectives. Provide pre-sales support to customers who want to establish a service management roadmap, and advise on the solutions and technologies required to achieve business objectives and/or address business problems. Liaise with customer stakeholders and Computacenter's project team to understand design … needs, constraints and options, on large and complex projects, or in complex managed service provider environments. Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry. Lead knowledge sharing activities, and be a regular contributor to team meeting. What you'll need Solid experience as More ❯

their technical knowledge and gain valuable experience working as part of a team, Role The role is primarily desk based (office based in Welwyn Garden). Some travel to customer sites for installs/fault resolution is required. Your own car and driving licence are required for this position. The apprentice’s primary role is to provide excellent customer service and support to customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine technical problems. Required to monitor and maintain systems and/or platforms to maximise productivity and user experience. The Apprentice will have the opportunity to develop a technical understand of a wide range of products and services to … first line analysis of all IT issues and ensure that SLA’s are met. Keep customers informed of the status and progress of tasks and update tickets. Ensure the customer is satisfied with the final resolution by placing a confirmation call. Attend team and customer incident meetings and conference calls. Complete other service-related tasks as required More ❯

acumen in order to seek and secure sales opportunities whilst maintaining GDPR compliance Ensure sales activity and process are in-line with GDP diligence and compliance Provide first class customer service to deliver on customer solutions Implement sales strategies to develop short term and long-term target accounts Meet and exceed company standard expectations in relation to … call rate and pipeline expectations Ensure new business sales targets including revenue and gross profit are exceeded Complete daily reporting on the Customer Relationship Management System and providing data and statistics to support Sales activity. Work collaboratively across the business to maximize sales opportunities. Work collaboratively and in partnership with Branch Operations and any other teams to help win … retain and develop new and existing business Deliver on client satisfaction and service excellence Ensure the Mission, Vision and Values and 7 Golden Rules of the company are embedded into the Regional Sales strategy. Ensure the behaviours that underpin our values are demonstrated at all times Ensure credit worthiness and credibility of customers to ensure they are fit to More ❯

At Person Centred Software, we're committed to improving the quality of life for people in social care through innovative technology. As a Customer Support Advisor, you'll be the welcoming first point of contact for our customers - answering questions, solving simple issues, and making sure every interaction leaves them feeling heard, valued, and supported. You'll guide them … understanding their needs. Answer basic product queries and troubleshoot simple issues. Collect key details to ensure smooth handovers to other members of the Support team. Maintain ownership of the customer's request until it's resolved or escalated. Provide clear, friendly, and professional guidance on using our products and solutions where possible. Direct customers to resources, best practices, and … self-help tools to empower them. Log interactions and feedback to help improve our services and products. Maintain a positive, professional tone in every customer interaction. What You'll Bring Experience in a customer service or support role, ideally in a SaaS or technology setting. Excellent communication skills and a natural ability to make customers feel valued. More ❯

Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer-focused?Mobile Technology Support Analysts. Ideally, you should already hold Security Clearance (SC) or have the willingness and ability to undertake it. The Support Analysts will form part of the?MDM team, working within our 2nd line service … Keynes?or?Nottingham sites and youll need to be based onsite 5 days per week. These roles are key in assisting with the transition and onboarding of a new customer account, with a view to continuing into BAU once the service goes live. Analysts will manage and support End User Devices as part of the service desk … Progress and close incidents to a satisfactory conclusion using the incident management system. Liaise with team members and customers to ensure timely resolution of mobile-related issues. Escalate potential service issues to the Team Leader as needed. Support specific mobile technology projects as requested by the Team Leader. Knowledge Management 20% Review and update mobile support documentation and procedures More ❯

Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer-focused?Mobile Technology Support Analysts. Ideally, you should already hold Security Clearance (SC) or have the willingness and ability to undertake it. The Support Analysts will form part of the?MDM team, working within our 2nd line service … Keynes?or?Nottingham sites and youll need to be based onsite 5 days per week. These roles are key in assisting with the transition and onboarding of a new customer account, with a view to continuing into BAU once the service goes live. Analysts will manage and support End User Devices as part of the service desk … Progress and close incidents to a satisfactory conclusion using the incident management system. Liaise with team members and customers to ensure timely resolution of mobile-related issues. Escalate potential service issues to the Team Leader as needed. Support specific mobile technology projects as requested by the Team Leader. Knowledge Management 20% Review and update mobile support documentation and procedures More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a fast-paced, rewarding industry. Apply now! Role This apprenticeship offers … technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure smooth … tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages for each device Sustainability Focus: Refurbish devices to high standards for resale and ensure proper More ❯