151 to 175 of 313 IT Support Jobs in the UK

IT Field Service Support Engineer (Northern Ireland) Belfast - remote with travel required £30,000 - £33,000 + car allowance + perm benefits A leading charity origination is currently recruiting for an IT Field Service Support Engineer who will work in a tech transformation programme, alongside providing local issue resolution, support, advice and guidance for Northern … Ireland. One of your main responsibilities will be to analyse, troubleshoot and fix first- and second-line technical support for all technology-related infrastructure, architecture, software and supporting our end-users across the country. Key Responsibilities IT For Service Users support 1:1 support as well as any general IT support requiring a service … visit after initial support or triage from our ServiceDesk. Printer support (ordering & moving MFD's, configuration and support) Telephony & Communication platform Support (office landlines, broadband telephone lines and telephone systems, SIP and VOIP guidance) Service mobilisations, opening, closing, moving offices and changes to internal layout of offices. Corporate & Guest networks and Wi-Fi (installation, configuration and More ❯

IT Desktop Support Technician Driffield East Riding YO25 £30,000 per annum plus annual bonus Full time Permanent role with one day working from home after probation. Commutable from Hull, Bridlington, Hornsea, Goole, Beverley, Market Weighton, Pocklington or Cottingham The Role Hawk 3 Talent Solutions are looking for a highly motivated IT Desktop Support Technician ready … to make an immediate impact to this organisation based near Driffield, East Riding. The successful candidate will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst … proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Experience, Qualifications & Training 3-5 years previous customer facing support role, ideally technology related Imaging and build skills, for both Laptops and Mobile Phones. Customer focussed with excellent interpersonal skills. Excellent communication and people skills to engage confidently with a wide More ❯

The successful candidate will report directly to the Technical Director and provide 1st line service desk support, on-site technical assistance, and participate in installation and migration projects. Role Provide 1st line technical support to end-users via phone, email, and in-person Diagnose and resolve hardware, software, and network issues Escalate complex issues to 2nd/3rd … line support as necessary Maintain records of support requests and resolutions using our ticketing system Assist with the setup and deployment of new hardware and software Support migration projects including email, data, and system transitions Configure and install operating systems, applications, and updates Participate onsite in customer hardware replacements and IT infrastructure projects Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi) Set up and support client hardware including desktops, laptops, and mobile devices Maintain and troubleshoot printers and multifunction devices Assist with industrial data acquisition and process monitoring systems Required Qualifications/Skills: Fundamental knowledge of Microsoft 365 and Windows More ❯

potential. The education and experiences we offer equips our young people with the leadership skills, team spirit, resilience and confidence to become outstanding citizens. They are looking for an IT Apprentice to join the team! A Typical Day in the Job: Carries out routine IT support tasks as set out in the maintenance plan by line manager. … Checks the service desk for tickets assigned by the system, and actively picks up others when able. Supports the resolution of IT support issues from the service desk, ensuring the users are able to return to normal operation as rapidly as possible. Assists in carrying out planned changes to the academy system as required. Carries out any scheduled … works (such as patches) as directed. Carries out any routine checks and maintenance tasks on the system as directed. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,566.15per annum Monday Friday 9am-5pm 31 days annual leave per year including bank holidays Regional networks of Trust colleagues More ❯

and inclusive environment where staff are encouraged to grow professionally and contribute meaningfully to the success of the Trust. Overview: Thrive Co-Operative Learning Trust are seeking an enthusiastic IT Support Engineer Apprentice to join their dedicated IT team. This role offers hands-on experience across all schools within the Trust, supporting staff and pupils with IT services and equipment. Responsibilities: Preparing IT areas and performing daily hardware checks Maintaining IT consumables and asset registers Providing technical support and resolving IT issues Assisting with presentations and equipment setup Managing user accounts and password resets Supporting reprographics and paper stock management Creating ID cards and managing access systems Escalating technical issues to senior … development Desirable skills: Strong communication and interpersonal skills Customer service orientation Ability to multitask and manage interruptions Technical problem-solving abilities Familiarity with Microsoft and Google applications Experience using IT helpdesk systems Team player with a proactive attitude Motivated to work with children and young people Able to maintain professional boundaries and relationships Clear and effective communicator Willingness to More ❯

IT Support & Trainer Location: Central Cheltenham Job Type: Full-time - Site based Join a well-established and forward-thinking law firm renowned for delivering high-quality legal services with a personal touch. We are seeking a tech-savvy IT Support & Trainer who loves helping people master IT skills and solving tech problems. This role involves … a vital dual function of training and first-line support, ensuring our teams operate efficiently with the best use of technology. Day-to-day of the role: Deliver engaging and accessible IT training to staff at all levels, enhancing digital skills and promoting best practices in software and system usage. Provide first-line support, troubleshooting hardware, software … and network issues to maintain business continuity. Work closely with the IT Manager to ensure effective use of meeting room equipment and technology across the firm. Develop and analyse databases, and manage Microsoft 365 and MS Teams Telephony systems. Required Skills & Qualifications: Solid understanding of IT systems, including Microsoft 365 and MS Teams Telephony. Experience in database development More ❯

Mandarin-Speaking IT Desk Support – 1-Year Contract Location: London Start: ASAP Pay rate: £16-£17 p/h A London-based financial institution is seeking an IT Desk Support professional for a 1-year contract role. The role is onsite and with an immediate start. This is a great opportunity to join a dynamic IT team providing hands-on support in a corporate office environment. Key Responsibilities: Provide first-line technical support for desktops, Windows systems, printers, phones, and other office IT equipment Monitor IT systems and infrastructure to ensure smooth daily operations Assist with system deployment, IT inventory, and basic user training Support infrastructure projects and follow … internal IT policies Requirements: At least 2 years’ IT support experience, ideally in financial services Strong knowledge of Windows 10/11, Microsoft Office, Active Directory, and basic networking Experience with hardware troubleshooting and device maintenance Proficient in English and Mandarin (spoken and written) Relevant certifications (e.g. MCSA, CCNA) are desirable but not essential. To apply, please More ❯

Your new company An exciting opportunity has arisen with a well-performing and high-profile client based in the south-west that delivers high-quality IT support across secure environments. This is a fantastic opportunity to contribute to mission-critical operations while working within a structured and supportive team. Your new role As an IT Support …/out of locations. Coordinating hardware disposals in line with contractual obligations. Performing triage and hardware repairs for in-warranty equipment, liaising with vendors for parts and returns. Replenishing IT lockers as required. Identifying service issues and suggesting improvements to your Team Leader. What you'll need to succeed To be successful in this role, you'll need: Active … SC Clearance (essential). Experience in IT support or service desk environments. Strong organisational skills and attention to detail. Ability to follow structured processes and manage assets effectively. Confidence in liaising with vendors and internal teams. A proactive approach to problem-solving and service improvement. What you'll get in return A rewarding contract alongside a pioneering organisation More ❯

Employer description: Since 2008, Smart IT has been a trusted provider of innovative and reliable ICT solutions. We are more than just an IT support company – we are a technology partner dedicated to helping businesses thrive in an ever-evolving digital world. Our mission is to deliver cutting-edge technology, expert support, and proactive solutions tailored … to each client’s needs. With a customer-centric approach, we empower businesses across the UK to work smarter, safer, and more efficiently. Overview: As an IT Helpdesk Support Apprentice at Smart IT, you’ll play a key role in supporting our clients’ IT infrastructure and applications. This role will expose you to a wide variety … how our customers operate and the critical role technology plays in their business success. Working as part of a collaborative and skilled team, you’ll contribute to delivering exceptional IT support while also identifying opportunities to improve our processes and services. You’ll receive hands-on training, mentoring, and support, enabling you to develop both your technical More ❯

Senior IT Support Specialist Technical Support Needham Market 3-5 years experience Join our technical support team and help deliver exceptional IT services to our clients. You'll be responsible for troubleshooting complex technical issues, managing client relationships, and ensuring optimal system performance. Key Requirements 3+ years experience in IT support or similar … role Strong knowledge of Windows and Mac environments Experience with networking and security protocols Recent experience working in an MSP Why You'll Love It Competitive salary £35,000 - £45,000 25 days holiday + bank holidays Professional development opportunities More ❯

1st Line Support Engineer Gloucester Up to £27k DOE Impressively Growing MSP Description The IT Support Department is responsible for supporting and maintaining our customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for various clients Managing own workload of tickets to … ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular/scheduled support site visits Experience required/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop environments More ❯

IT Support Analyst – Onsite Managed Services Manchester, United Kingdom Start Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an IT Support Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams … to enhance service delivery. What You’ll Be Doing: Technical Support Provide 1st and 2nd line support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best … practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new solutions. Support User Acceptance Testing (UAT) and contribute to system rollouts or upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles More ❯

1st Line Support AnalystLondonBoutique MSPSalary - Up to £35K + Benefits | London 1st Line Support Analyst needed. Are you a confident 1st Line Support candidate with a passion for technology and great customer service? We’re recruiting for a friendly, well-established London-based MSP that supports a range of boutique hotels and commercial clients across Central London. … Location: Covent Garden, London (office-based with regular site visits in Central London) The Role As the 1st Line Support Engineer, you’ll be providing on-site and remote support to clients – mainly boutique hotels – helping resolve IT issues and carrying out regular maintenance tasks. You'll get to know each client well, typically visiting them weekly. … a supportive team on the Help Desk. As you gain experience, you’ll be given the opportunity to progress into a 2nd line role. Key Responsibilities: Provide 1st line IT support to clients on-site and remotely Carry out BAU and project-based support tasks Escalate more complex issues when needed, while maintaining ownership of the ticket More ❯

About us: Flex IT is a growing and customer-focused IT services provider, committed to delivering high-quality technical support and infrastructure solutions. With a passion for service and innovation, we support a wide range of clients across sectors and are looking for an enthusiastic IT apprentice to join our team. Overview: We are now … looking for an eager candidate to join us as an IT Helpdesk Support Technician apprentice. This hands-on role will offer practical experience across core areas of IT support, including service ticket handling, hardware setup, user support and on-site assistance. You’ll work alongside experienced professionals and receive full training while gaining a recognised … qualification. Responsibilities: Respond to customer support requests in line with SLAs Answer phones using standard procedures and provide first-line technical support Perform daily backup checks and escalate issues where necessary Configure and install IT hardware (PCs, laptops, printers, routers, etc.) Keep customers informed on progress through the ticketing system Work to resolve tickets promptly or escalate More ❯

Job title: D&IT End User Support Lead Location: London, UK Job reference #: 31997 Contract type: Permanent Language requirements: Fluent in English At Eni , we are looking for D&IT End User Support Lead within Eni Global Energy Markets in London . You will be responsible for ensuring the effective delivery of IT services … to local users, with a focus on end-user support, workplace technology, and the coordination of infrastructure-related activities. This role combines technical expertise with oversight responsibilities in a centrally managed IT environment, where core services - such as cybersecurity, networking, and systems architecture - are governed by Group IT. The position operates within a high-demand trading floor environment … where technology plays a mission-critical role. It requires strong operational discipline, responsiveness, and a deep understanding of the specific needs and constraints of front-office users, as well as the underlying technology components. You will serve as the local point of contact and coordinator for infrastructure topics, collaborating with internal stakeholders, Group IT, and external service providers More ❯

This hands-on role will offer practical experience across core areas of IT support, including service ticket handling, hardware setup, user support and on-site assistance. You’ll work alongside experienced professionals and receive full training while gaining a recognised qualification. Role Respond to customer support requests in line with SLAs Answer phones using standard procedures … and provide first-line technical support Perform daily backup checks and escalate issues where necessary Configure and install IT hardware (PCs, laptops, printers, routers, etc.) Keep customers informed on progress through the ticketing system Work to resolve tickets promptly or escalate to 2nd line support when required Document installations and support procedures accurately Support internal … hardware logistics (e.g., moving kit to work area) Collaborate with team members across Flex Attend client sites with team members when needed Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new More ❯

IT Support Engineer – 2nd & 3rd Line Location: Lancaster Full-Time, On-Site (5 Days/Week) Salary: £35,000 – £45,000 Chapman Tate Associates is proud to be working in partnership with a leading Managed Service Provider (MSP) to recruit a skilled and motivated IT Support Engineer to join their dynamic technical team based in Lancaster. … About the Role This is a fantastic opportunity for a passionate IT professional who thrives in a fast-paced MSP environment and is ready to take ownership of both 2nd and 3rd line support tasks. You’ll be the go-to expert for resolving complex technical issues, supporting a diverse client base, and contributing to infrastructure projects. Key … Responsibilities • Provide hands-on 2nd and 3rd line support across a wide range of technologies • Troubleshoot and resolve escalated technical issues efficiently and professionally • Support and maintain client infrastructure including servers, networks, and cloud platforms • Assist with project delivery, migrations, and system upgrades • Liaise directly with clients to ensure high levels of service and satisfaction • Document solutions and More ❯

Role: 2nd Line IT Systems Support Engineer Location: Witney (4 days) Henley (1) Salary: £40,000 - £45,000 Profile A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a 2nd Line IT Systems Engineer … with 3rd line which will be the natural progress for this position. Having experience of working on a variety of projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week. Key Responsibilities … To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer hardware, software, systems, networks, printers and scanners Liaise with senior IT More ❯

We are now looking for an On-site IT Support Specialist to work with our client, an international business who have one of their global head offices based in the Hemel Hempstead area. This role is an initial temporary position on an initial 12-month period and comes about due to the need to grow the team and … be involved in a huge hardware focussed project. You'd find yourself working in a small team in this role, working closely with 2 other people in the local IT team. As part of this team, you'll be supporting on all different types of internal IT queries, troubleshooting and providing support to the 100+ staff based … huge hardware focussed project and helping with the set-up of new equipment and updating/refreshing of current equipment. Full training would be provided for this role, making it a great role for someone experienced or equally a fantastic entry route for someone with an interest working in an IT based role and team with the right More ❯

Field IT Support Engineer (MSP Environment) Location: Bridgewater Salary: £33,000 Are you a tech-savvy problem solver who thrives in fast-paced environments? Do you enjoy working on-site with a variety of clients, solving real-world IT issues, and being the go-to person when technology needs a fix? If so, we'd love to … meet you. The Role: As a Field IT Support Engineer, you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring … hardware/software, and ensuring our clients' systems run smoothly. From desktop support to network troubleshooting, you'll be their trusted tech partner. Key Responsibilities: Provide on-site and remote 2nd line support to a variety of clients Diagnose, resolve, or escalate hardware and software issues Install and configure desktops, laptops, printers, and other peripherals Support network More ❯

We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages This … is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team who … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably More ❯

IT Support Technician ?? Cardiff ?? £27,000 per annum What You'll Do: Join a close-knit and supportive IT team where you'll be the go-to expert for resolving user issues, managing hardware and software, and ensuring seamless day-to-day operations across both on-site and remote teams. You'll provide technical support across … multiple systems, maintain company assets, and contribute to improving processes with your expertise. You'll work closely with internal users, delivering professional and prompt support, and occasionally travel to remote offices. This is an excellent opportunity for someone passionate about IT and eager to develop their skills in a dynamic environment. What You'll Bring: At least … years' experience in a similar IT support role Strong problem-solving and organisational abilities Excellent communication and interpersonal skills Experience with Windows and Office 365 management Proficiency in Active Directory, AzureAD, and Exchange Online Confident with desktop setup, software installations, and basic hardware upgrades Ability to troubleshoot independently and escalate when necessary Willingness to work flexibly, including evenings More ❯

IT Support Analyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract ?? Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly!We’re looking for a tech-savvy … be the friendly face (and voice) behind the magic that keeps our team connected, creative, and productive. What You’ll Be Doing Be the first line of defence – tackling IT and comms issues company-wide. Keep our ticketing system (FreshService) in check, resolving issues or escalating when needed. Configure and deploy Macs, PCs, laptops, mobiles, and tablets – basically, you … ll make tech happen! Onboard new starters like a pro, delivering a first-class experience . Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems . Manage shared IT resources, coordinate repairs, and keep our assets and licenses in order. Get involved in projects, office moves, inductions, and training – no two More ❯

IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain … catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes and ITIL More ❯

IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain … catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes and ITIL More ❯