1st Line IT Support Apprentice
- Hiring Organisation
- CAMARGUE GROUP LIMITED
- Location
- Eagle Tower, Montpellier Drive, Cheltenham, Gloucestershire, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £22,000 a year
first point of contact for IT queries and technical issues across the organisation. Working alongside the IT Manager, you'll develop practical, hands-on skills while studying towards your qualification. This is an excellent opportunity to build a foundation in IT support within a team that … works on cutting-edge technologies. Role Your job duties will include: Respond to first-line IT support requests from colleagues by phone, email, ticketing system or in person Log, update and track IT incidents and service requests, escalating more complex issues where needed Help troubleshoot common hardware ...