Gloucestershire Health and Care NHS Foundation Trust
Job summary 1x fixed term contract for up to 12 months The Trust's IT and Clinical Systems Service Desk coordinates the allocation and escalation of all non-resolved incidents and service requests to specialist IT/Clinical support and third-party IT system and service suppliers. It also procures hardware and software to support the organisation. This role is to be part of the IT community support team which is part of the wider Support team in its day to day operations providing a high-quality IT Service, which is the first point of contact for all staff within GHC. The role requires travelling to various sites across Gloucestershire … to provide support to clinical and administrative staff. The support service provides a customer facing service to resolve customers' day to day technology queries, resolve issues and manage incidents, problems, service requests through to resolution. The post holder will be part of the core hub that will manage real time communications with customers on the current status of More ❯
Bromsgrove, Worcestershire, West Midlands, United Kingdom
Ernest Gordon Recruitment
Account Manager (ITSupport) Bromsgrove £30,000 - £35,000 + £50,000 OTE + Training + Progression + Company Benefits Are you an Account Manager with a good understanding of IT, looking to work with an well established, rapidly growing ITsupport business? Do you want to work for a business that prides itself on … career whilst having the opportunity to significantly increase your earnings through bonusses? On offer is the chance to work in a rapidly expanding business, focusing on providing the best ITsupport and service in the industry that also can offer un-paralleled progression into senior team member. The company prides itself on over 99% positive feedback on their … services. Achieving this with over 21,000 tickets this year. The business aims to be an IT Provider that ensures their clients IT drives their business forward. The ideal candidate will have sales experience and a good understanding of general IT systems. THE ROLE: Managing existing clients and providing IT consultancy and planning solutions Visiting clients More ❯
Birmingham, West Midlands (County), United Kingdom
IT Talent Solutions
ITSupport Engineer (1st/2nd line) Overview We are looking for an enthusiastic and reliable ITSupport Engineer, based in Birmingham, to join a busy and supportive technology team on a 3-month contract . This position is ideal for someone with a strong understanding in 1st line support and some exposure to 2nd … is excited to learn, develop new skills, and contribute to a friendly, collaborative environment. You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role suits someone with a proactive approach, strong communication skills, and a genuine passion for IT. Key Responsibilities Act as the first … point of contact for IT incidents and service requests Provide remote and deskside support for laptops, desktops, and mobile devices Troubleshoot hardware, software, and network issues Log and manage tickets through the service desk system Support users with Windows OS and Microsoft 365 Manage user accounts and permissions via Active Directory Escalate more complex issues to 2nd More ❯
of the UK's foremost care providers. With over 25 years' experience and more than 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services … which is why we are currently looking for an ITSupport Officer to join our team. As an ITSupport Officer at Barchester, you will be working as part of the IT Help Desk team to provide technical support for our employees. Your support will include assisting with problems over the phone. As … the point of contact for both first and second line support, the team interact with users from a range of departments with differing levels of knowledge. You'll be responsible for recording, monitoring and following up on support calls to ensure problems have been solved swiftly and accurately. Depending on each specific situation, you will identify when an More ❯
of the UK's foremost care providers. With over 25 years' experience and more than 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services … which is why we are currently looking for an ITSupport Officer to join our team. As an ITSupport Officer at Barchester, you will be working as part of the IT Help Desk team to provide technical support for our employees. Your support will include assisting with problems over the phone. As … the point of contact for both first and second line support, the team interact with users from a range of departments with differing levels of knowledge. You'll be responsible for recording, monitoring and following up on support calls to ensure problems have been solved swiftly and accurately. Depending on each specific situation, you will identify when an More ❯
Lee House, 90 Great Bridgewater Street, Manchester, England Hybrid/Remote Options
SLATER & GORDON (UK) 1 LIMITED
Your primary role as an ITSupport Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools to aid problem solving and service delivery Use automation where possible to support the … automatic resolution or mitigation of issues Support, develop and co-ordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/… support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer and business needs Participate and assist in driving the knowledge management process Participate in IT related projects Assist with the creation, distribution, and analysis of operational, business More ❯
IT & Systems Support Technician Location: Horley Contract: 12 month FTC initially (with possibility of going permanent) Hours: Monday-Friday, 9am-5pm (37.5 hours per week) Are you someone who enjoys solving problems, helping others, and keeping systems running smoothly Our client, a well-established organisation based in Horley, is looking for an IT & Systems Support Technician … to join their team on an initial 12 month FTC basis. This is a standalone role where you'll take ownership of day-to-day ITsupport across the business - from setting up equipment and managing user accounts to troubleshooting technical issues and assisting with ongoing projects. You'll provide both 1st and 2nd line support, ensuring … everything runs seamlessly across the organisation's sites. What you'll be doing: Acting as the first point of contact for all IT queries, providing friendly and efficient 1st and 2nd line support Troubleshooting software, hardware, and connectivity issues Installing, configuring, and maintaining computers, networks, and peripherals Supporting company applications such as Microsoft 365, Teams, and internal systems More ❯
The Plaza, 100 Old Hall Street, Liverpool, England Hybrid/Remote Options
SLATER & GORDON (UK) 1 LIMITED
Your primary role as an ITSupport Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem-solving and service delivery Use automation where possible to support the … automatic resolution or mitigation of issues Support, develop and coordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support … and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer and business needs Participate and assist in driving the knowledge management process Participate in IT-related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of ITsupport documentation as part of the More ❯
1st Line Support Engineer lytham Permanent Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a you if you have a minimum of 2 years IT related work experience and are looking for a … new challenge. We are on the lookout for a dedicated ITSupport Engineer on a permanent basis. As an ITSupport Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff needing assistance with … hardware and software issues.Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges.System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance.User Training: Offer training sessions and create user documentation to help our team maximise their technology use.Collaborating: Work closely with other departments to understand their ITMore ❯
1st Line Support Engineer lytham Permanent Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a you if you have a minimum of 2 years IT related work experience and are looking for a … new challenge. We are on the lookout for a dedicated ITSupport Engineer on a permanent basis. As an ITSupport Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff needing assistance with … hardware and software issues. Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges. System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance. User Training: Offer training sessions and create user documentation to help our team maximise their technology use. Collaborating: Work closely with other departments to More ❯
Birmingham, West Midlands, England, United Kingdom
Oliver James
ITSupport Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge We're looking for a 2nd Line ITSupport Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd … line technical support across desktop, infrastructure and application environments Supporting and maintaining Microsoft-based systems (Windows 10/11, Office 365, Active Directory, Azure, Intune, etc.) Managing incidents, troubleshooting hardware/software issues and escalating where necessary Delivering outstanding customer service to end users and ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth … day-to-day operations What we're looking for: Previous NHS or healthcare sector ITsupport experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication and problem-solving skills A proactive, energetic attitude - someone who loves getting stuck More ❯
We are currently seeking an ITSupport Engineer. You will provide technical support on a range of software and have the opportunity to expand your knowledge across various IT domains within our organisation. This role involves on-site attendance to deliver user ITsupport (2nd and 3rd Line), assisting users with day-to-day … queries, and actively participating in IT projects. Key Responsibilities: Serve as the on-site first point of contact for IT hardware and software support. Manage firewall configurations and ensure their effective operation. Provide support for laptops, including Mac devices. Administer and manage user accounts and MS Office 365 profiles. Diagnose and resolve issues using systematic troubleshooting skills. … maintain optimal performance. Resolve complex problems and issues in a timely manner based on priorities. Create user guides and documentation. Assist both on-site and remote users with their IT needs (Driving Licence required) Monitor and maintain networks and hardware resources. Experience: Minimum of 3 years of ITsupport experience. Previous experience in supporting on-site hardware More ❯
IT 1st Line SupportTheale£27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line ITSupport Technician to join a friendly and collaborative IT team, where your skills will help keep … critical systems running and users supported across multiple sites. What You'll Be Doing Act as the first point of contact for ITsupport-via phone, email, and in person Log and manage incidents and service requests through a Service Desk tool Provide 1st line support for hardware, software, email, and network-related issues Set up and … maintain IT equipment such as mobile devices, printers, and desktop systems Assist with user account management, onboarding/offboarding, and access control Troubleshoot and escalate issues where necessary to internal or 3rd-party teams Help maintain IT documentation and internal knowledge base SupportIT colleagues with network hardware, software deployments, and system maintenance Occasionally travel to More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
QA
are constantly looking for emerging talent and due to the success of their current and former apprentices they are once again looking to expand the team with a new ITSupport Apprentice. Slater and Gordon is one of the UK's leading law firms with offices based locally around the country. They represent clients across a wide range … of expertise offered by specialist lawyers across all areas of law. Their mission is to provide high quality, technology-driven legal services to all consumers. About the role: The IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in driving technological improvements across the business and ensuring that the … business remain at the forefront of using technology to enhance the business services and products. Your primary role as an ITSupport Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid/Remote Options
QA
are constantly looking for emerging talent and due to the success of their current and former apprentices they are once again looking to expand the team with a new ITSupport Apprentice. Slater and Gordon is one of the UK's leading law firms with offices based locally around the country. They represent clients across a wide range … of expertise offered by specialist lawyers across all areas of law. Their mission is to provide high quality, technology-driven legal services to all consumers. About the role: The IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in driving technological improvements across the business and ensuring that the … business remain at the forefront of using technology to enhance the business services and products. Your primary role as an ITSupport Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools More ❯
IT Systems Support Analyst I am actively representing a reputable, multi-national manufacturer who are looking to add to their established ITsupport team. As the company looks to expand further in 2026, my client is seeking an enthusiastic ITSupport Analyst who will join and contribute to the effective running of their core … IT systems/environment; whilst also supporting the deployment of new solutions/functionality to the business. This exciting new role offers exposure to cutting edge cloud based technology including Microsoft Dynamics 365 Business Central. Within the position you will be part of a like minded team with a great company culture and brilliant future progression prospects. The role … is primarily office based in South Yorkshire, with the requirement for occasional travel to other sites. Role & Responsibilities Troubleshooting 1st/2nd line support issues across my clients IT environment (hardware, software, networks, servers) Ensuring support tickets are analysed/resolved in a timely manner Assisting in project related tasks such as requirement gathering/analysis, testing More ❯
IT Systems Support Analyst I am actively representing a reputable, multi-national manufacturer who are looking to add to their established ITsupport team. As the company looks to expand further in 2026, my client is seeking an enthusiastic ITSupport Analyst who will join and contribute to the effective running of their core … IT systems/environment; whilst also supporting the deployment of new solutions/functionality to the business. This exciting new role offers exposure to cutting edge cloud based technology including Microsoft Dynamics 365 Business Central. Within the position you will be part of a like minded team with a great company culture and brilliant future progression prospects. The role … is primarily office based in South Yorkshire, with the requirement for occasional travel to other sites. Role & Responsibilities Troubleshooting 1st/2nd line support issues across my clients IT environment (hardware, software, networks, servers) Ensuring support tickets are analysed/resolved in a timely manner Assisting in project related tasks such as requirement gathering/analysis, testing More ❯
1st/2nd Line ITSupport Engineer Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line ITSupport Engineer to join their growing technical team. This is a great opportunity for someone who s passionate about technology, problem-solving, and delivering … excellent customer support. The Role: You ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software … and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line ITSupport role Strong knowledge of Microsoft More ❯
1st/2nd Line ITSupport Engineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line ITSupport Engineer to join their growing technical team. This is a great opportunity for someone who’s passionate about technology, problem-solving, and delivering … excellent customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software … and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line ITSupport role Strong knowledge of Microsoft More ❯
1st/2nd Line ITSupport Engineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line ITSupport Engineer to join their growing technical team. This is a great opportunity for someone who's passionate about technology, problem-solving, and delivering … excellent customer support. The Role: You'll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software … and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line ITSupport role Strong knowledge of Microsoft More ❯
1st/2nd Line ITSupport Engineer–Leeds–£28,000 - Great Opportunity! An established and forward-thinking IT services provider based in Leeds is looking for a talented 1st/2nd Line ITSupport Engineer to join their growing technical team. This is a great opportunity for someone who’s passionate about technology, problem-solving … and delivering excellent customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot … hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line ITSupport role, ideally within an More ❯
Junior ITSupport Engineer - 24,500 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional … development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Support Technician seeking to make an immediate impact to the organisation. The successful candidate will be responsible for providing 1st line ITsupport to our large customer base, ensuring the highest levels of customer service are maintained. … Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line with industry standards. Experience, Qualifications & Training: Customer focused with excellent interpersonal and communication skills (Essential). Hands on, flexible and pro-active approach with willingness to More ❯
Driffield, East Riding of Yorkshire, United Kingdom
Principal IT
Junior ITSupport Engineer - £24,500 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional … development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Support Technician seeking to make an immediate impact to the organisation. The successful candidate will be responsible for providing 1st line ITsupport to our large customer base, ensuring the highest levels of customer service are maintained. … Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line with industry standards. Experience, Qualifications & Training: Customer focused with excellent interpersonal and communication skills (Essential). Hands on, flexible and pro-active approach with willingness to More ❯
ITSupport Technician – Field & Office Based Location: East & Mid Kent | Salary: Up to £35,000 doe Contract: Permanent | Full-Time or Part-Time (Term-Time Only Considered) Hours: 08:30 - 16:30 Driving Licence & Vehicle Required ***Due to the nature of this role, you’ll be required to undertake a DBS check before start*** Why Join? - Great pay … options to suit your lifestyle - Fully funded, fun staff events 2-3 times a year About the Role: Love tech? Want to make a difference? As a Field-Based ITSupport Technician, you’ll travel to schools across Kent, providing hands-on support with Microsoft PCs, servers, networks, and cloud systems. You’ll be the go-to … expert for troubleshooting, installations, and tech guidance. No two days are the same in this fast-growing company! What You’ll Need: - 2nd & 3rd Line ITSupport experience - Proficiency in Microsoft Server, Windows, Active Directory, and Group Policy and Computer Networking experience required - Full UK driving licence and your own car - Bonus: Apple knowledge! Ready for your next More ❯
Henfield, West Sussex, South East, United Kingdom Hybrid/Remote Options
JLA Resourcing Ltd
Job Title: 1st Line/2nd Line ITSupport Engineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000–£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility of becoming permanent The Opportunity We're looking for a 1st Line/2nd Line ITSupport Engineer to join a small, busy team and keep day-to-day IT running smoothly. This is a practical, hands-on role with real variety. Tasks include supporting users, managing kit, and helping set up temporary site offices through the year. If you like being the person who gets things working again, communicates clearly, and keeps people productive … There's also genuine scope for this to become a longer-term role for the right person. The Role You'll cover a blend of 1st/2nd line support and on-site IT operations, working independently day to day and escalating when needed. Key responsibilities include: Handling daily support tickets across hardware, software and user queries. More ❯