ITSupport Analyst Engineer Our Client is looking to recruit an ITSupport Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide ITsupport to staff … and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide ITSupport and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. More ❯
2nd Line ITSupport Engineer - Solihull - £25K-£30K A 2nd Line ITSupport Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible … supporting by the wider team from the head office. No two days are the same, visiting different sites mainly around Solihull and surrounding areas. Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence … a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated More ❯
IT Systems Support Administrator Location : Guildford, Surrey Salary : Salary based on experience PLUS a truly blue chip benefits package including health benefits, a superb annual performance-based bonus and top tier pension. About the Role: Join a well-established technology company in their search for an enthusiastic IT Systems Support Technician. This role is based in … the Guildford office, supporting the organisation’s IT infrastructure and delivering excellent service to users across the business. You’ll work alongside a skilled IT team, helping to ensure the stability, security, and efficiency of critical systems. Responsibilities: Provide 1st and some 2nd line support for users Troubleshoot and resolve common IT issues (e.g., password resets … software installations, hardware malfunctions) Assist with hardware and software setup and configuration for users Perform regular IT operations and maintenance tasks Escalate complex issues to senior team members when necessary Develop technical skills through mentorship and hands-on experience Help maintain departmental documentation and assist with equipment inventory management Essential Skills & Experience Strong experience with Windows 10/ More ❯
Northampton, Northamptonshire, England, United Kingdom
PLANET RECRUITMENT SERVICES LTD
Role: ITSupport Technician Location: Northamptonshire Salary: £23,000 - £25,000 Profile Our growing client based in Northamptonshire is looking to add an ITSupport Engineer to their IT team. The ideal candidate will have experience of working in a 1st/2nd line role and have strong communication skills. It is essential that … you have a driving license for this position as occasionally you will need to support other offices as part of the Desk-Side support team. Key Responsibilities To provide first and second line ITsupport and to work with other members of the IT department in resolving day to day IT problems, ensuring that … are recorded and progressed in a timely fashion. To log and maintain calls with both software and hardware maintenance providers and 3rd party vendors. Installation, maintenance and repair of IT hardware and networks (includes computers, laptops, tablets, telephones, printers etc.). To assist with the installation, maintenance and updates of new and current software. To help maintain and update More ❯
can bring their full selves to work and can thrive in an inclusive and safe space. The Role We are excited to offer an excellent opportunity for a talented ITSupport Analyst who is passionate about IT and technology, with a strong customer-focused approach. This role involves providing both remote and deskside technical support for … the firm. As a business-facing position, you will primarily provide 1st and 2nd line support for all IT-related requests and issues within the Service Desk team. Your responsibilities will include logging incidents, troubleshooting software and hardware issues, and managing them through to resolution, including escalation when necessary. The ideal candidate will have strong technical expertise in … is a great opportunity to further develop your skills and work in a dynamic environment. Key Responsibilities Be the first point of contact to provide 1st, 2nd line technical support for the Service Desk Provide cover to the business from 08:00 – 18:00 on a shift basis Accurately record all details of calls (via telephone or email) on More ❯
Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
firmus energy
ITSupport Engineer Full Time - Hybrid Ref: fes/25/1 firmus energy (supply) is Northern Ireland’s leading natural gas provider . Since our establishment in 2005, we have grown to serve over 113,000 residential and commercial customers. Our mission is to deliver safe, sustainable, and cost-effective energy solutions while prioritizing customer satisfaction and … and development. We offer a collaborative work environment, competitive benefits, and the chance to make a meaningful impact in Northern Ireland’s energy sector. About the Role As an ITSupport Engineer , you will work closely with the IT Manager, playing a vital role in shaping and expanding our evolving IT environment. Acting as the first … point of contact for IT incidents and requests, you’ll ensure smooth operations while supporting our business growth. This role offers the opportunity to develop your skills and contribute to key areas of the company. Key Responsibilities ITSupport & Troubleshooting: Prioritise, respond to, and resolve helpdesk support issues. System Management: Install, configure, and maintain ITMore ❯
Job Title - IT Systems Support Analyst Department/Sector - Business Travel Job Location - London Salary - £32k Join this highly successful and professional travel company based in the City and put your top IT Analyst skills to the test in this challenging and exciting role! This position will provide all levels of support and build to PC … within the company, as well as assisting line managers to review/document and enhance the company's current infrastructure. The ideal candidate should have a proven history within ITSupport and display the willingness and commitment to succeed within the role. They must be able to work successfully both as part of a team and individually, be … integrity/security of the Company's information resources/data assets Maintain and enforce applicable departmental standards and procedures Maintain a personal level of technical and business expertise Support the Company's servers and networks servicing the Head Office, Remote Users and other Operational Locations Configure and install new computer hardware and software. Help research solution specific hardware More ❯
Junior ITSupport Executive At Protein Works we rely on our IT systems to power the solutions across all functions at our new state of the art facility PW Campus. We’re seeking a hungry ITSupport executive at the very beginning of their IT career to join us on this journey “To Create … experience and on the job development provided first hand, an incredible opportunity to first hand exposure at the very beginning of their career in IT. In this role, the support executive will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed across our workforce at PW Campus . The … candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the ITsupport person will have an immediate impact on the efficiency of our operations and overall growth. Objectives of this role Maintain and support essential IT operations More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
Harding Retail
Here at Harding+, we are recruiting an ITSupport Analyst to join our Technology team. We’re looking for someone who is passionate about starting or growing their career in ITSupport, with a positive, customer focused mindset. It’s a great time to join our team, as a growing and scaling retailer with a … twist, working and innovating together helps us realise our purpose to ‘make every cruise better’. About the role: You’ll provide technical stability and great IT customer service to our teams as the business continues to grow. With an updated technology roadmap to support this, we’re focused on overhauling and modernising our transactional systems, and further … developing our digital strategy. As an ITSupport Analyst, you’ll be the first point of contact for all technical issues and queries at Harding+. Using Freshservice, you’ll manage and resolve support tickets efficiently, ensuring minimal disruption to staff operations, all whilst championing exceptional customer service. You’ll troubleshoot hardware, software, maintain user accounts and supportMore ❯
Highbridge, England, United Kingdom Hybrid / WFH Options
Gap Personnel
gap personnel are currently recruiting for ITSupport Analysts for their client, Yeo Valley. Fantastic opportunity for anyone looking to start a career in IT, especially if you've had a job working in ITsupport or if you have been recently studying IT. You will be part of an enthusiastic IT team of … a great opportunity for anyone looking to work in a company that is passionate about the planet and expanding their experience in line with new technologies and digital approaches. It is permanent and based in Highbridge in brand new spacious offices, only half an hour from Bristol and just off of the M5 Jn 22. The role will have … opportunities for a mixture of on-site and working from home options, plus there is a great staff canteen! Your responsibilities: Providing responsive, reactive and timely technical support to the business - being the first point of contact to the business for IT and Business System tickets. Applying and developing technical knowledge on issues relating to laptops, scanners, printers More ❯
Are you a Second Line ITSupport Engineer/Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you as we have two positions available . One of the … vacancies is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line ITSupport Engineer/Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will be … resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you’re proven in More ❯
Are you a Second Line ITSupport Engineer/Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you as we have two positions available. One of the vacancies … is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line ITSupport Engineer/Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will be resolving … tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you’re proven in your More ❯
Location: Horsham Role: 3rd line Service Desk Engineer Salary: 45,000 DOE We are working with a progressive IT Managed Service Provider based in Horsham seeking a 3rd Line Service Desk Engineer to join their growing technical team. This role is ideal for a highly skilled and motivated engineer with a experience in infrastructure, virtualization, networking, and Windows Environments. … You'll be responsible for managing escalated incidents, delivering some projects, and maintaining the IT estate of Clients throughout the UK. This is a key technical role requiring deep expertise across a range of technologies. Key Responsibilities Provide high-quality 3rd line support for complex technical incidents escalated from the service desk. Deliver and support various infrastructure … Passion for learning and staying up to date with emerging technologies Why Join Us? Be part of a forward-thinking, collaborative, and supportive team Access to ongoing training, certification support, and career development Competitive salary and benefits package Discounted healthcare Cycle to work scheme If you are looking for a new challenge in a fun and collaborative working environment More ❯
Location: Horsham Role: 3rd line Service Desk Engineer Salary: £45,000 DOE We are working with a progressive IT Managed Service Provider based in Horsham seeking a 3rd Line Service Desk Engineer to join their growing technical team. This role is ideal for a highly skilled and motivated engineer with a experience in infrastructure, virtualization, networking, and Windows Environments. … You'll be responsible for managing escalated incidents, delivering some projects, and maintaining the IT estate of Clients throughout the UK. This is a key technical role requiring deep expertise across a range of technologies. Key Responsibilities Provide high-quality 3rd line support for complex technical incidents escalated from the service desk. Deliver and support various infrastructure … Passion for learning and staying up to date with emerging technologies Why Join Us? Be part of a forward-thinking, collaborative, and supportive team Access to ongoing training, certification support, and career development Competitive salary and benefits package Discounted healthcare Cycle to work scheme If you are looking for a new challenge in a fun and collaborative working environment More ❯
Social network you want to login/join with: About the Role At the heart of my client’s technical operations is a dynamic and highly skilled ITSupport and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This role combines deep technical expertise with proactive leadership, solving complex problems … daily and ensuring continuous service improvement. You will support, design, and build systems, acting as the final escalation point for the 1st and 2nd line teams. Your insights and calm approach are vital when tackling tough issues. Your weekly tasks may include project planning, site visits for network upgrades, or collaborating with sales on technical solutions. You should be … will document procedures, mentor colleagues, and contribute to internal training, all while ensuring excellent customer service and meeting SLAs. Technical decisions you make will impact real businesses, whether answering support calls, scripting automation, or planning migrations. What You Bring to the Team At least 3 years of experience in an MSP environment with expertise in Microsoft 365, Azure, Windows More ❯
Bodycote Macclesfield, England, United Kingdom 3rd Line Technical Support - IT Join Our Team as a 3rd Line Technical Support - IT! Are you a skilled IT professional looking for a dynamic role that blends hands-on technology work with travel and collaboration across Europe and the US? Bodycote Group IT is seeking a 3rd Line … Technical Support Specialist to join our team. This is a great chance to work in a diverse, technically challenging environment with cutting-edge and legacy technologies. Key Responsibilities: Responsibility for resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Day to day management of the Bodycote infrastructure covering technologies around AD … Internet, Remote Access and Thin Client. To include monitoring, auditing, checking availability & capacity, patching and applying changes in line with the agreed change management process. Collaborating globally with Bodycote IT resources, supporting over 3400 IT users in over 165 locations speaking English, French, German, Italian, Polish, Czech, Swedish, Finnish, Dutch, Danish, Portuguese, Turkish and Chinese. Involvement in new More ❯
Join our Team as an ITSupport Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an ITSupport Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests … occasional travel to sites(essential) Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work flexibly in a high-pressure … protocols, and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical ITsupport, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
ITSupport Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity … to develop your skills further. Our client based are looking for an Internal ITSupport Analyst to join their established I.T team. Job Type: Contract to Perm Salary: Hourly equivalent of 28,000 - 30,000 per annum. Location: Surbiton Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job … Role Internal ITSupport across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone & software supportMore ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
ITSupport Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity … to develop your skills further. Our client based are looking for an Internal ITSupport Analyst to join their established I.T team. Job Type: Temp/Perm Salary: Hourly equivalent of 25,000 - 30,000 per annum. Location: Surbiton Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job … Role Internal ITSupport across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone & software supportMore ❯
Didcot, England, United Kingdom Hybrid / WFH Options
Futureshaper.com
being fully inclusive. The salary for this role is £34,568 (inclusive of a Specialist Allowance) . Onsite working is expected for 5 days a week , however, we actively support requests for flexible working. This role is based at the following site; Culham, Oxfordshire . This role requires employees to complete an online Baseline Personnel Security Standard (BPSS) , including … The Disclosure & Barring Service (DBS) checks for criminal convictions. The role is part of the ITSupport team within the Enterprise Infrastructure Solutions Unit at UKAEA, which manages centrally provided IT services and infrastructure across UKAEA sites. The ITSupport Specialist will provide 1st line (Service Desk) and 2nd/3rd line (ITSupport) services for business and operational systems, covering: Microsoft Office 365 apps (Outlook, Teams, SharePoint, etc.) Windows OS, with some Mac and Linux support Imaging & application deployment (WDS, SCCM, Endpoint, Intune) Active Directory, network storage, networking, printing, and telecoms Support for remote & hybrid working (VPN, NoMachine, SecurID, MFA) Hardware support (desktops, laptops, peripherals) Strong communication skills are More ❯
Job Title: IT Infrastructure Engineer Location: Tiverton Salary: Up to £32,000 dependent on skills and experience Job Type: Permanent Working hours: 9am to 5pm The Opportunity An experienced IT Infrastructure Engineer required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices. … This is a great opportunity to take the next step in your career with a business that embraces modern workplace technologies and seeks to invest across the IT estate. Responsibilities The postholder will be supporting modernising every aspect of the IT estate. You will be supporting a Wintel-based on-premises infrastructure with an overall strategy of 'serverless … align with the overall strategy. Cyber Security will be a core part of the role and experience in this area is essential. You will be required to assist the support desk team with end-user support escalations and be a key player in redefining how IT services are delivered and supported. You will be monitoring and maintaining More ❯
maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and drive reoccurring revenue. We are the heart of B2B. What you are accountable for: The ITSupport Analyst is an integral part of the IT/Operations department that requires a commitment to customer service through quality, courtesy, technical expertise, and teamwork. You … will be accountable for providing in-hub and remote technical support to ensure teammates can be productive and their information is secure at all times. You are also accountable for identifying and resolving root cause issues and driving a positive trend in our service levels, while simultaneously assisting users in solving their day-to-day desktop support issues. … What you are responsible for: Provide onsite and remote support for our team in multiple work settings and environments including traveling to our hub locations in the UK. Respond to queries and service requests using our helpdesk ticketing system. Communicate regularly and effectively with users regarding ticket requests. Work collaboratively with external IT consultants and vendors to solve More ❯
Join SYTECH – We're Hiring an IT Systems & Support Analyst At SYTECH, we do more than digital forensics – we support justice, security, and innovation. Behind the scenes, our IT infrastructure is the backbone of everything we do, and we are looking for a skilled and proactive IT Systems & Support Analyst to help keep it strong, secure, and continuously improving. About the Role As our IT Systems & Support Analyst , you will sit at the heart of our technical operations, bridging front-line support and strategic IT development. You will troubleshoot complex issues, manage systems, support users, and play a key role in IT projects across the business. It is a hands-on role with real scope to contribute ideas and shape how we use technology to deliver critical services. Key Responsibilities Provide level one and two support to internal customers. Assist with systems administration tasks including user account management, permissions, patching, backups, and monitoring. Support the deployment, configuration, and maintenance of hardware and software across More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Get Staffed Online Recruitment
2nd Line ITSupport Technician Ilkley - Office based Up to £35,000 per annum Join a Collaborative MSP Team in Ilkley. Our client is looking for a 2nd Line ITSupport Technician to join a growing MSP. This is a varied, hands-on role where you'll support local businesses across a range of technologies … team player who enjoys learning, problem-solving, and building relationships with clients, they would love to hear from you. Job Overview Our client is passionate about providing cutting-edge IT solutions that empower businesses across West and North Yorkshire. As a Managed Service Provider (MSP) with a proven track record of excellence, they specialise in creating tailored IT … working as part of a dynamic and collaborative team, this is the opportunity for you. In this role, you will take on responsibilities spanning 1st, 2nd, and 3rd Line support, ensuring seamless service for their clients. This includes resolving everyday technical issues, tackling more advanced problems, and leading impactful IT projects. Key Responsibilities Client-Centric Support Across More ❯
and personally. We really care about what we stand for and want to move forward together. What sort of work? This is an exciting opportunity to join our growing IT team as an ITSupport Analyst in our Exeter office. As part of this role you will be responsible for: Proactively monitoring support calls using our … ServiceNow ticket management system Taking phone calls, logging tickets, and troubleshooting IT issues Liaising with third party vendors where applicable Preparing hardware including deploying OS image, installing and configuring software and assisting users getting setup When needed, assisting users with setting up IT kit for meetings On occasion travelling to our other offices in Bristol, Cheltenham, Sidmouth and … London Providing out of hours support on occasion Why this team? The IT team is the Firms centre of innovation. As well as supporting the hardware and software already in place, they lead the way on developing processes and efficiencies through new software and technology. Made up of a group of innovative, tech savvy and forward-thinking ITMore ❯