176 to 200 of 326 IT Support Jobs in the UK

Line IT Support Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone … email, providing effective solutions to customer issues. Escalate unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats ...

brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop … Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs’ experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive ...

IT Support Engineer (Hardware & Field Responsibilities) Liverpool (travel mainly around Liverpool, with some Cheshire sites) Salary: £26,000 - £31,000 Start Date: ASAP An IT Support Engineer is required for our IT client. The ideal candidate will be agile and someone who is keen … develop skills in hardware and field engineering. The role combines helpdesk support and hardware setup, and client site visits. Key Responsibilities Provide 1st line technical support for laptops, PCs, routers, switches, and Microsoft 365. Assist with legacy on-prem systems where required. Perform hardware installations, configurations, and troubleshooting. ...

IT Support Engineer Formula 1 - Factory Based Track support Northampton - 100% based on site Ongoing contract This amazing long-term contract role for an IT Support Engineer is a unique opportunity to showcase your expertise and skills with a world leading motorsport business, based … based 100% on site in Brixworth and will be responsible for factory based F1 track support. This role will include some factory-based track support of race weekends outside of normal working hours - There will be at least 10-15 weekends a year, and also an additional number ...

IT Support Engineer Formula 1 - Factory Based Track support Northampton - 100% based on site Ongoing contract This amazing long-term contract role for an IT Support Engineer is a unique opportunity to showcase your expertise and skills with a world leading motorsport business, based … based 100% on site in Brixworth and will be responsible for factory based F1 track support. This role will include some factory-based track support of race weekends outside of normal working hours - There will be at least 10-15 weekends a year, and also an additional number ...

Tetra Tech is seeking an IT Support Engineer (Early Careers) to support our team onsite in Newark on Trent or Mansfield. We have flexible working opportunities, including part time roles, to ensure a balance of family and working life. This role is an onsite office-based role. … will provide support across our 5 offices (Newark, Mansfield, Derby, Nottingham and Leicester) and there will be travel of approx. 25%. A full driving licence is required. This role will be a standalone IT role for our offices. You will be part of a larger IT ...

Service Desk Analyst (1st Line) Central Reading - no parking This is an excellent opportunity to join a FTSE 250 company working in their busy IT team. This role could suit someone who has a strong desire to work in IT with a proven aptitude in this area … + experience, looking to expand their experience. As a 1st Line Service Desk Analyst, you'll be the first point of contact for all IT support queries, providing prompt, knowledgeable assistance across hardware, software, network, and application issues. You'll work closely with 2nd and 3rd Line Support ...

IT Service Desk Analyst (1st Line Support) Location: Guildford Contract: 12 months The Role We are looking for a customer-focused 1st Line IT Service Desk Analyst to join our IT team, providing front-line technical support to internal users across multiple sites. You will … first point of contact for IT-related incidents and service requests, ensuring issues are logged accurately, investigated efficiently, and either resolved or escalated in line with agreed Service Level Agreements (SLAs). Key Responsibilities Act as the first point of contact for IT support, handling incidents ...

IT Support Officer Hours: 40 hours per week - Days Salary - £31,000 Location: Inverness, IV2 ABOUT THE ROLE Our client is a major UK care provider (240+ care homes and 6 hospitals). The IT Support Officer role is integral to the business, based within … IT Help Desk team. Primary Responsibilities First & Second Line Support: Provide direct technical assistance and troubleshooting to employees across multiple sites, primarily over the phone. Case Management: Efficiently record, monitor, and follow up on support calls to ensure swift and accurate resolution. Escalation: Identify and manage situations ...

IT Support Analyst Akkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts. The Responsibilities * Manage and take ownership … support request, issues, incidents, and defects across the platforms.* Management of incidents across the platforms.* Input into the root cause analysis and incident post-mortems off the back of service restoration.* Troubleshooting and resolving issues and incident for first contact resolutions.* Accountable for proactively managing and prioritising ticket queue ...

Title: 1st Line IT Support Technician Based: Head Office, St Mellons, Cardiff Reports to: Business Intelligence Manager If you are an experienced IT Support Technician or have the skills to support a busy IT Helpdesk then we may have the perfect role for you. … reward vouchers Employee well-being and assistance programme Access to EV company car scheme Life assurance cover Role Purpose: Responsible for first line technical support to internal employees ensuring service requests are dealt with in line with Helpdesk objectives and standards. Desirable Skills and Experience: Good knowledge of Microsoft ...

Line IT Support & Infrastructure Specialist Location : Gillingham, Kent Hours : Monday–Friday, 08:30–17:00 Salary : Up to £50,000 (DOE) The Opportunity A multi-site UK organisation is seeking an experienced 3rd Line IT Support & Infrastructure Specialist to take ownership of its IT infrastructure … play a key role in hybrid technology improvements across the business. The Role Provide 3rd line BAU support across multiple UK locations Lead and support infrastructure projects (server builds, M365 migrations, DR, networking) Manage Microsoft 365 environments (Exchange, SharePoint, Teams, Azure, Entra ID) Support backup and recovery ...

Line IT Support & Infrastructure Specialist Location : Gillingham, Kent Hours : Monday–Friday, 08:30–17:00 Salary : Up to £50,000 (DOE) The Opportunity A multi-site UK organisation is seeking an experienced 3rd Line IT Support & Infrastructure Specialist to take ownership of its IT infrastructure … play a key role in hybrid technology improvements across the business. The Role Provide 3rd line BAU support across multiple UK locationsLead and support infrastructure projects (server builds, M365 migrations, DR, networking)Manage Microsoft 365 environments (Exchange, SharePoint, Teams, Azure, Entra ID)Support backup and recovery solutions ...

Overview We are seeking a dedicated IT Support professional to provide technical assistance and support to a variety of clients. The successful candidate will be responsible for resolving hardware and software issues, maintaining network infrastructure, and ensuring seamless IT operations across various platforms. This role offers … Bristol,Cardiff, Bath, Weston-Super-Mare locations. All work related milage will be paid at a competitive rate. Duties Provide first & second line technical support to end-users remotely and on-site. Troubleshoot and resolve hardware issues related to computers, peripherals, and network devices. Software troubleshooting on Windows, macOS ...

IT Support Engineer Salary: £28,000 - £32,000 per annum Location: Bradford Are you an experienced IT Support Engineer looking to take the next step in your career? Chapman Tate Associates is working with a dynamic Managed Service Provider (MSP) based in Bradford, seeking a talented … professional to join their growing team. What you’ll do: Provide exceptional 2nd and 3rd line support across a range of technologies. Troubleshoot complex issues and deliver effective solutions for diverse client environments. Work closely with clients to ensure smooth operations and outstanding service delivery. What we’re looking ...

working for a well recognised brand who are also employers of choice for the area. Your new role You will be delivering 1st line IT support for 300 employees. You will have excellent customer service skills and an interest in IT and technology. You will have customer … will be responsible for taking in and logging issues. Adding them to a "ticketing" process and escalating the issue and queries further to the IT team. You will be working as part of a fun and vibrant team, and you will be upbeat and proactive. What you'll need ...

IT Helpdesk Analyst | Salary £30,000 - £35,000 | Based in London The IT Helpdesk Analyst provides first and second-line technical support to employees, acting as the primary point of contact for technology-related issues across the business. This includes hardware and software, printing, networking, email, video … issues while multitasking in a fast-paced environment. You will maintain accurate ticket records, ensure timely resolution, and communicate clearly with users throughout the support process. Strong customer service skills and the ability to support users at all levels are essential. This client operates a hybrid working model. ...

Provide technical support for hybrid environments, including Microsoft 365, Entra ID (Azure AD), Intune-managed devices, and remote collaboration tools (Teams). Ensure compliance with security policies and assist with automation of onboarding/offboarding processes Role Key Responsibilities: Support the IT team in the resolution … escalated IT issues. Onboarding of staff - to set up new users' accounts and profiles and deal with password issues. Assist with the deployment and rebuilding of workstations as required. Responsible for IT asset ordering against authorised Purchase Orders, asset preparation, management, testing and deployment/shipment of IT ...

IT Helpdesk Analyst | Salary £30,000 - £32,000 | Based in London As an IT Helpdesk Analyst, you will provide first and second-line technical support within a leading global brand and marketing agency delivering work for a world class client base. You will act as the primary … technical point of contact for employees, diagnosing, troubleshooting and resolving a wide range of IT issues across hardware, operating systems, applications, networking, printing, email, video conferencing and cloud-based services. You will manage helpdesk tickets, prioritising incidents based on urgency, ensuring SLAs are met in a fast-paced, production ...

IT Support Analyst (1st/2nd Line) Cheltenham (onsite 5 days per week) Up to £30k circa We are looking someone who is customer-focused, technically skilled, and eager to learn within a fast-paced environment. As IT Support Analyst you will provide … line technical support to end-users across the company (including remote colleagues). You will lead on troubleshooting hardware, software, and netw... ...

IT Helpdesk Analyst | Salary £30,000 - £32,000 | Based in LondonAs an IT Helpdesk Analyst, you will provide first and second-line technical support within a leading global brand and marketing agency delivering work for a world class client base. You will act as the primary technical … point of contact for employees, diagnosing, troubleshooting and resolving a wide range of IT issues across hardware, operating systems, applications, networking, printing, email, video conferencing and cloud-based services.You will manage helpdesk tickets, prioritising incidents based on urgency, ensuring SLAs are met in a fast-paced, production driven environment. ...

seeking an Application Support Team Member to join our clients IT Helpdesk team, based in Nottingham. Supporting approximately 500 office-based and remote users. This role focuses on providing in depth application support and ensuring users receive a high quality support experience across multiple platforms. … will work closely with end users, offering support via in person visits, phone, and ticket/email systems, and play a key role in maintaining the smooth operation of business-critical applications. Salary & Benefits: Salary up to £30,000/pa Benefits: Full Induction and training, Annual Bonus Scheme ...

constantly challenged but supported too? Where the difference you make won’t just be noticed, but vital? We need you to provide technical support and advice to all client’s customers and work alongside staff to help complete ongoing and new projects. As a Technical Support Engineer … will be responsible for working on new & existing tickets that come from phone calls, emails, and our support portal. Most of the support will be remote with opportunities for on-site work too if required. We don’t expect every team member to know all the answers. ...

IT Support Engineer (Level 1-2) - Google Workspace & Microsoft 365 Public Sector Consultancy | Warwickshire We're hiring an IT Support Engineer (Level 1-2) to support end users across Google Workspace and Microsoft 365 within a secure public sector environment. This role is ideal … cover between 07:00-21:00 Early: 07:00-15:00 Late: 13:00-21:00 Key Responsibilities Provide Level 1-2 end user support across Google Workspace and Microsoft 365. Troubleshoot issues relating to user accounts, permissions, email, and applications. Support Mac and Windows devices, peripherals ...

/2nd Line Support Analyst – Contract Location: Onsite/Morden Rate: Up to £200 per day (Umbrella) Contract Length: 3 months Start Date: 12th January We are currently seeking an experienced 1st/2nd Line Support Analyst to join a busy onsite IT support team based … Morden area. We're looking for a self-starter, someone who is confident to deal with tickets and IT tasks throughout the week. You'll need to be proactive with your approach to work and be keen to support the wider team and business when necessary. This role ...