IT Media Support Technician - Entry-Level Opportunity Salary: £25,183 - £26,409 per annum Contract : Permanent, Full-Time (52 weeks) Hours: 37 hours per week (flexible working hours available) Location: Hertfordshire Start Date: October 2025 or earlier Holiday: 25 days + Bank Holidays Are you passionate about technology and looking to kick-start your career in IT? We're seeking a proactive and enthusiastic IT Media Support Technician to join a forward-thinking educational environment. This is an ideal opportunity for someone looking to take their first step into the IT sector, with full training and support provided. About the Role You'll be part of a collaborative and experienced IT team, providing first-line support to staff and students. Your responsibilities will include: Troubleshooting hardware and software issues across PCs, iMacs, and iPads Managing helpdesk tickets and resolving technical queries Supporting classroom technologies including projectors and interactive screens Assisting with AV setup for school events Maintaining and supporting mobile devices via Microsoft Intune Building strong relationships with staff More ❯
Contract IT Hardware Support Engineer (1st line) Location: Winchester, Hampshire - 5 days per week onsite Duration: 3 months IR35 Status: Inside IR35 Spectrum IT are collaborating with a client looking to hire a contract IT Hardware Support Engineer (1st line) to join their team on a short-term 3-month contract based in Winchester, Hampshire. … strong 1st line hardware BAU break/fix experience, excellent service desk skills, and a solid grasp of endpoint management tools. Key Skills & Responsibilities Provide break/fix hardware support across a wide variety of devices, including PCs, laptops, mobile devices, tablets, printers, and telephony. Work closely with internal teams and 3rd party vendors to resolve BAU hardware-related … service, ensuring SLAs/KPIs are consistently met. Organise and prioritise workload effectively, communicating updates clearly to stakeholders. Strong organisational and communication skills. If you are an experienced contract ITSupport Engineer with a strong background in hardware and device support, please apply with an updated CV. You will need to be immediately available and within a More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Eutopia Solutions ltd
Workday HRIS Support Analyst We're looking for an IT Systems Support Analyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an SME in … where your ideas will be valued, your skills will be developed, and your work will make a real impact. You'll play a key role in the administration and support of the Workday platform, alongside other core business systems, ensuring stability, accuracy, and excellent end-user experiences. Comprehensive training and ongoing support will be provided, and we would … applicants with exposure to other HRIS platforms. What You'll Be Doing Assisting in the day-to-day administration and support of Workday and other core business systems. Responding to and resolving helpdesk queries and incidents. Supporting testing, configuration changes, and rollout of system updates and enhancements. Working closely with internal teams to understand requirements and implement solutions. Preparing More ❯
IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our Leeds based legal and financial service provider on a permanent basis. IT Service Desk Analyst/1st Line Support Analyst Summary: The Service Desk Analyst will … and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities: * Providing a professional and consistent level of Technology support to all staff * Responding to incoming incidents and requests at first point of contact reported via all mediums * Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement * Maintaining and updating incidents and More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITSupport Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career … opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm … for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual More ❯
IT Service Catalogue & Procurement Assistant Location: Ipswich (on-site, 5 days per week) Contract: 12 months Hours: 25 hours per week (ideally 9am-2pm, Monday to Friday) Rate: £18.92/hour Umbrella IR35: Inside IR35 Start date: Early September About the role We are looking for a detail-oriented and organised IT Service Catalogue & Procurement Assistant to join … an established IT Operations team. This is a part-time role based on-site in Ipswich, supporting the smooth delivery of IT goods and services across the organisation. You will play a key part in managing the IT Service Catalogue - the list of standard equipment and repeatable IT services available to staff - and supporting colleagues with … procurement processes. Your work will help ensure that staff have the right technology in place to deliver excellent services. What you'll be doing Administer and update the IT Service Catalogue, ensuring information is accurate and up to date Provide equipment and peripherals to staff in line with agreed processes Monitor stock levels and liaise with colleagues to ensure More ❯
Job summary The Pathology IT Systems Support Officer provides essential technical and desktop support for the pathology IT systems across Black Country Pathology Services (BCPS). Reporting to the Pathology IT Service Lead, the post holder supports the day-to-day operation, maintenance, and development of key systems such as Clinisys WinPath Enterprise, SampleNet, Path … Manager, and ICE Order Comms. This role involves first-line helpdesk support, system monitoring, user account management, and troubleshooting of complex IT issues. The officer will also assist with system upgrades, data integrity checks, and reporting, while liaising with internal teams and external suppliers to ensure seamless service delivery. Strong communication, analytical skills, and a proactive approach to … problem-solving are essential for success in this dynamic and evolving environment. Main duties of the job The post holder will be a lead desktop and technical support within Pathology IT. Providing systems support for the Pathology laboratory system. To perform investigation of IT system malfunction, integration support, small systems advice and policies, together with maintaining More ❯
Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line ITsupport for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the forefront of workplace technology to support … contract with view to permanent for the right candidate Salary: 225 per day (Umbrella) PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations and manage priority incidents Provide drop-in … support and remote assistance via telephony and remote-control functions Technical Operations: Install, maintain, and decommission IT equipment including cabling from floor to desk and patch panel to switch level Support print services and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of More ❯
Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line ITsupport for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the forefront of workplace technology to support … contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations and manage priority incidents Provide drop-in … support and remote assistance via telephony and remote-control functions Technical Operations: Install, maintain, and decommission IT equipment including cabling from floor to desk and patch panel to switch level Support print services and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of More ❯
West London, Holborn and Covent Garden, Greater London, United Kingdom
Red Personnel
Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line ITsupport for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the forefront of workplace technology to support … contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations and manage priority incidents Provide drop-in … support and remote assistance via telephony and remote-control functions Technical Operations: Install, maintain, and decommission IT equipment including cabling from floor to desk and patch panel to switch level Support print services and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of More ❯
We are looking for a motivated and enthusiastic Apprentice ITSupport Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for hardware … software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues … to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard Information More ❯
We have an excellent opportunity for an IT Service Desk Support Technician based in Warrington. We are seeking a dynamic, passionate and proactive customer-focused individual to join the existing ServiceNow team. The successful Candidate would provide essential L1 technical assistance and support to the workforce end users located across the globe using a ServiceNow ticketing system … experience (and reduce end user disruption). Collaborate with L2 and L3 colleagues to ensure seamless end user experience. This is a traditional a L1 role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket … contribute to a collaborative and positive work environment. Willing to obtain relevant baseline security clearance. Reports directly to the Service Desk Manager. KEY SKILLS AND RESPONSIBILITIES Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring More ❯
2nd Line ITSupport Wembley - on-site only 3 month FTC 30,000- 35,000 (pro rata) Excellent opportunity for a 2nd Line Support Engineer to join a multinational organisation offering a Monday to Friday Support role, a friendly and welcoming team environment, and the chance to further develop your skillsets! In this role you will … respond to support requests via phone, email, and an internal ticketing system. You'll support hardware, software, and network issues, configure desktops, laptops, mobile devices, etc. You'll support with everything from password resets through to training teams on IT Systems. This is a fully office-based position, Monday to Friday, 9am-5pm. The ideal candidate … will be a 2nd Line Support Engineer with good communication skills. You'll have to familiar with Windows 10/11 environments, Windows 2016, 2019, and 2022 server environments, have general MS Office support skills. There's an ongoing Windows 11 deployment so experience with a similar project is useful. Other skills required include: SharePoint, understanding of TCP More ❯
2nd Line ITSupport Wembley - on-site only 3 month FTC £30,000-£35,000 (pro rata) Excellent opportunity for a 2nd Line Support Engineer to join a multinational organisation offering a Monday to Friday Support role, a friendly and welcoming team environment, and the chance to further develop your skillsets! In this role you will … respond to support requests via phone, email, and an internal ticketing system. You'll support hardware, software, and network issues, configure desktops, laptops, mobile devices, etc. You'll support with everything from password resets through to training teams on IT Systems. This is a fully office-based position, Monday to Friday, 9am-5pm. The ideal candidate … will be a 2nd Line Support Engineer with good communication skills. You'll have to familiar with Windows 10/11 environments, Windows 2016, 2019, and 2022 server environments, have general MS Office support skills. There's an ongoing Windows 11 deployment so experience with a similar project is useful. Other skills required include: SharePoint, understanding of TCP More ❯
ITSupport Engineer Contract till 30th November, £35,000 Pro Rata To provide technical support and troubleshooting for IT systems and infrastructure. This role involves managing hardware lifecycle activities including auditing, relocating, and decommissioning IT equipment, ensuring compliance with company policies and maintaining operational efficiency across all sites. Supporting BAU and Project work at our … Wembley office with the additional requirement to support a new satellite office in Uxbridge. Must be able to start immediately. Office based role, Monday - Friday 09:00 - 17:00. Candidates must live within a reasonable commute of Wembley. More ❯
The Company: Our client, an expert in their field is well established and deliver world-class technical support on behalf of their impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client we are seeking a Temporary IT Deskside Support Analyst for this … site in South Bristol. This is a new role to support a team of 60-80 staff in Bristol. In this role you will provide hands-on technical support to end users, resolving hardware, software, and peripheral issues efficiently to minimise downtime. While knowledge of certain systems is beneficial, enthusiasm to learn and a strong problem-solving mindset … are highly valued. Key responsibilities will include Provide on-site and remote support for end-user IT issues including desktops, laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond to and resolve IT service requests and incidents in a More ❯
Are you passionate about technology and eager to kickstart your career in IT? We're looking for a motivated and curious individual to join our team as an ITSupport Technician Apprentice working in our Information System (IS) department. This is a fantastic opportunity to gain hands-on experience while working towards a recognised qualification within IT— all with the support of a friendly and experienced team What You'll Be Doing: Providing first-line technical support to internal users Assisting with hardware and software installations, configurations, and troubleshooting Logging and managing support tickets through our helpdesk system Learning how to maintain IT systems and networks Supporting the wider IT team … with day-to-day tasks and projects What You'll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What We're Looking For: A genuine interest in IT and technology Strong communication More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Circle Recruitment
ITSupport Technician - Cambridge - £35K Altruism - the principle and moral practice of concern for happiness of other human beings and/or animals, resulting in a quality of life both material and spiritual (source - Wikipedia) Their works helps protect vulnerable people and have been credited with saving lives - and it needs you. In return achieve a real … switch management, routing etc.) Firewalls - Cisco, Palo Alto Backup Software experience - Veeam Good understanding of security i.e. Cyber Essentials and ISO27001 The roles and responsibilities include providing service desk support for all employees and maintaining the 365 hosted platforms and internal IT networks Roles and responsibilities: Provide day to day support for all employees both onsite and … backups, and disaster recovery functions Hardware and virtual desktop configuration and deployment Liaising with 3rd party suppliers Network monitoring and identifying any hardware issues Providing adequate up to date IT documentation Suggesting improvements to enable efficient use of company technology to staff With early finishes no later than 4pm, my client offers a great work life balance to keep More ❯
Chelmsford, Essex, England, United Kingdom Hybrid / WFH Options
Eurobase People
Hybrid | Commutable to Chelmsford and London We are looking for a proactive IT & Cloud Support Engineer with 2-3 years experience, ideally gained in a small to mid-sized company. This is a hands on role covering both technical support and physical IT tasks, so you’ll need to be comfortable moving equipment, setting up desks … and jumping in wherever needed. About the Role: You’ll provide 2nd line support, maintain and optimise our hybrid IT environment, and work with Microsoft 365, Azure, Windows Server, and virtualisation technologies. This role offers the chance to get involved in a wide range of projects, learn from senior team members, and develop your skills across cloud and … infrastructure. Key Responsibilities: Provide 2nd line support for Microsoft 365, Intune, Azure, Windows Server, and Hyper-V Install, configure, and optimise Windows Server and Microsoft 365 environments Support Azure IaaS deployments and system maintenance Troubleshoot escalated technical issues and work cross-functionally to resolve them Assist with equipment moves, desk setups, and hardware installations Contribute to infrastructure upgrades More ❯
Google Workspace Support Agent/ITSupport Engineer About Us Netpremacy is a young and fast-growing company. Our working environment is dynamic and modern, with offices in the heart of Leeds city centre, just a 5-minute walk from the train station. We work in an open and friendly environment which helps us to collaborate, both … spec Google technology, using technology such as Jamboards and Hangouts Meet Hardware to emerge ourselves in the Google culture. The Role and Responsibilities We are currently seeking a versatile Support Engineer with some experience in technical support. You should have an interest in technology, the ability to troubleshoot is essential, and a good understanding of customer service. Evaluate and … prioritise customer support cases. Build and develop strong customer relationships. Troubleshoot and resolve support queries. Ensure that all SLAs are met. Provide support and assistance to all Netpremacy staff. Skills Required: Customer focused attitude. Excellent communication skills. Ability to adapt and work with new technologies. Motivation to learn new skills and technology. Good time management skills. Complex More ❯
Louth, Lincolnshire, United Kingdom Hybrid / WFH Options
Andy File Associates Ltd
vacancy. Overview: For the first 6 months, you’ll be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by … leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful IT projects has made confidence-building, user support, and strong interpersonal skills … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯
We are looking for a passionate and dynamic 2nd Level ITSupport Analyst to join our team in London, UK. In this role, you will be responsible for supporting our global offices and users while maintaining our cloud infrastructure and network infrastructure. You will work as part of a collaborative, international team, creating memories that last a lifetime … We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly. Your responsibilities What will I be doing? Provide technical support to users across our global offices, troubleshooting and resolving advanced IT issues beyond the scope of 1st level support, including: cloud infrastructure management and troubleshooting, network-related … issues across office locations, intune and Azure configurations, application errors and performance issues Support and maintain Microsoft 365 products Diagnose and resolve a range of IT issues, including software errors, connectivity problems, and printer malfunctions Assist users via phone, email, and in person, ensuring a high level of customer support across different time zones Deploy, maintain, and More ❯
Our client, an international IT/Telecom service providers throughout the world, is currently recruiting an ITSupport Engineer to join their professional and international team. The job holder is to work as a support engineer (shift) at IT Operation Centre, act as the 1st and 2nd level support and play a crucial role … ticket systems and customer documentation with fault history. Contact and co-ordinate 3rd party suppliers, Mobile Operators, or other resources, to help achieve trouble resolution. Notify the On-Call Support/Manager of issues which require escalation, customer questions/complaints or requirements & new business opportunities. Visit customer premises with 3rd party vendors as and when required for troubleshooting … limited to, tape changes, system administrations and reporting. Attend customer meetings regarding issue, projects or maintenance contract work. Create ad-hoc reports concerning customer issues as and when required. Support remote engineers with service tests related to both network and mobile services (SMS, mobile Data, ecalls) Work within ICT Operations Division on 24/365 maintenance rota and as More ❯
into a state-of-the-art Digital Futures Lounge. This multifunctional space will serve as a hub for digital inclusion, user-centred design, skills development, and collaborative innovation. To support the successful delivery and ongoing operation of this initiative, we are seeking a dynamic and technically adept professional to join our team. This role will be pivotal in ensuring … the seamless integration, support, and optimisation of advanced Audio Visual (AV) technologies across hybrid meeting spaces, collaboration zones, and digital showcase areas. The successful candidate will work closely with cross-functional teams to deliver a user-focused, accessible, and future-ready environment that reflects the ambitions of the Welsh Government's Digital Strategy and DHCW's commitment to inclusive … digital transformation. This role also includes assisting in the development, maintenance and support the relevant systems for the Cardiff locality team in accordance with specifications/operational requirements of NHS Wales. The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply. Main duties of the job SupportMore ❯
ITSupport Engineer (MSP) Ormskirk £27 32k plus Medicash, free parking, + more benefits The Opportunity for you Are you currently working at 1st or 2nd line at an MSP, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to contract wins, our client is looking to … add to their support team. Youll be based in the Ormskirk office for an MSP who provide solutions to a range of clients. These have recently won contracts and in turn, needs to grow out their support team. Safe to say theyre heading in the right direction. The service desk manager strongly encourages the development of his team … one of their staff member progress from apprentice right the way through to service desk manager! Ideally, wed be looking for someone who has: * Previous experience in either a support desk or customer facing role * Windows Server 11-10 OS & Desktop OS experience * Active Directory & Azure AD * RMM tools You will be working on a service desk of More ❯