A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality ITsupport & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. You … pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key … responsibilities: Provide 1st & 2nd Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in More ❯
OL11, Rochdale, Greater Manchester, United Kingdom
Lotus Recruitment
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality ITsupport & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. You … pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key … responsibilities: Provide 1st & 2nd Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in More ❯
As an ITSupport Technician, you’ll be providing 1st and 2nd line support to end users and working on business platforms. You’ll work closely with regional teams, supportIT administration tasks, and contribute to project delivery. This role will suit someone who is passionate about IT and delivering great service and thrives … on the challenge of working on different technologies.You’ll be joining a service-oriented team that values positivity, adaptability, and continuous improvement. We’ll support you with training and development to help you succeed and grow. Let's take a look at your day to day tasks Provide proactive 1st/2nd line support across desktop, mobile, office … applications and business systems Troubleshoot hardware, software, and network issues with our key support partner and with other partners for various business platforms Administer Microsoft Intune, Apple Business Manager, and Office 365 Support server and network troubleshooting Assist with IT projects and system improvements Maintain accurate records in the ITSM tool Occasionally visit other sites (full UK More ❯
therapies to reach patients around the worldand were looking for passionate individuals who embody our core values every day: Responsible, Responsive, Resilient, and Respectful. Were currently recruiting for an ITSupport Analyst to join our Information Services team. In this role, you will manage, analyse, schedule and perform ITsupport for data and communication systems, services … all sites including telecommunications, audio and visual systems, playing a key role in advancing our mission and making a real difference. Your responsibilities in this role would be: Provide IT analysis and technical support to employees, covering both hardware and software systems to deliver a successful resolution. Maintain and repair IT systems and equipment (hardware, peripherals and … software) to ensure they are functioning effectively. Install IT equipment and software to meet user(s) needs. Assist in the development and technical support of the technology infrastructure for both voice and data. Document the introduction of new equipment and maintain equipment records to satisfy regulatory audit requirements. Knowledge of security protocols and best practices Support and More ❯
DUE TO THE ROLE BEING FULL TIME ON SITE, APPLICANTS MUST BE WITHIN A COMMUTABLE DISTANCE TO DUMFRIES. ITSupport Analyst Contract - 6 Months Day Rate - 260 per day Inside IR35, Umbrella Company Location - Dumfries Full time on site Your responsibilities in the role Act as an integral member of the site-based project team, serving as the … primary IT point of contact for SMEs, Power Users, and End Users - gathering input, supporting daily project activities, and escalating issues or improvement needs promptly to the central project team. Prepare and validate test data, execute test scenarios, log and track defects in Jira, and document results in QTest through successful resolution. Configure, maintain, and support shopfloor IT equipment, including RF scanners, label/document printers, tablets, and industrial terminals. Support non-SAP shopfloor applications, such as production scheduling, order printing, and the SCADA/MES Bridge. Provide on-site ITsupport to manufacturing and logistics personnel during UAT, DIL, Go-Live, and Hypercare phases. Coordinate IT-related activities with the central company More ❯
Dumfries, Dumfries & Galloway, Dumfries and Galloway, United Kingdom
ECS Resource Group Ltd
DUE TO THE ROLE BEING FULL TIME ON SITE, APPLICANTS MUST BE WITHIN A COMMUTABLE DISTANCE TO DUMFRIES. ITSupport Analyst Contract - 6 Months Day Rate - £260 per day Inside IR35, Umbrella Company Location - Dumfries Full time on site Your responsibilities in the role Act as an integral member of the site-based project team, serving as the … primary IT point of contact for SMEs, Power Users, and End Users - gathering input, supporting daily project activities, and escalating issues or improvement needs promptly to the central project team. Prepare and validate test data, execute test scenarios, log and track defects in Jira, and document results in QTest through successful resolution. Configure, maintain, and support shopfloor IT equipment, including RF scanners, label/document printers, tablets, and industrial terminals. Support non-SAP shopfloor applications, such as production scheduling, order printing, and the SCADA/MES Bridge. Provide on-site ITsupport to manufacturing and logistics personnel during UAT, DIL, Go-Live, and Hypercare phases. Coordinate IT-related activities with the central company More ❯
This is an exciting opportunity for an IT Project Support Engineer to contribute to technology projects within the industrial and manufacturing sector. The role is based 5 days onsite in Redditch and requires a professional with technical expertise to support the implementation and maintenance of IT systems. Client Details The employer is a well-established organisation … within the industrial and manufacturing sector. They are a medium-sized company that values technical innovation and operational excellence to maintain their competitive edge. Description Provide technical support to ensure the smooth implementation of IT projects. Assist in the installation, configuration, and maintenance of hardware and software systems. Monitor IT systems and troubleshoot any technical issues promptly. … Collaborate with team members to ensure project deliverables are met on time. Document system processes and maintain accurate records for future reference. Support the development and testing of new IT solutions to enhance business operations. Maintain compliance with company policies and industry standards. Communicate effectively with stakeholders to provide updates on project progress. Essential Skills/Experience: · Microsoft More ❯
This is an exciting opportunity for an IT Project Support Engineer to contribute to technology projects within the industrial and manufacturing sector. The role is based 5 days onsite in Redditch and requires a professional with technical expertise to support the implementation and maintenance of IT systems. Client Details The employer is a well-established organisation … within the industrial and manufacturing sector. They are a medium-sized company that values technical innovation and operational excellence to maintain their competitive edge. Description Provide technical support to ensure the smooth implementation of IT projects. Assist in the installation, configuration, and maintenance of hardware and software systems. Monitor IT systems and troubleshoot any technical issues promptly. … Collaborate with team members to ensure project deliverables are met on time. Document system processes and maintain accurate records for future reference. Support the development and testing of new IT solutions to enhance business operations. Maintain compliance with company policies and industry standards. Communicate effectively with stakeholders to provide updates on project progress. Essential Skills/Experience: Microsoft More ❯
ITSupport Engineer £25.15 Per Hour, Inside IR35 Winchester 1-Month Contract SC Clearance Required Your new company A large government organisation. Your new role This role involves supporting a laptop refresh project by moving devices between storage and refresh areas, collecting old equipment, and issuing new devices to users according to the migration schedule. Move devices between … for disposal or refurbishment. Secure all devices and equipment in storage at the end of each day. What you'll need to succeed Active SC Clearance Previous experience in ITsupport Basic IT knowledge and troubleshooting skills. Strong customer service and communication skills. Highly organised with a proactive, can-do attitude. What you'll get in return More ❯
Employment Type: Contract
Rate: £22.00 - £25.15/day £25.15 Per Hour, Inside IR35
ITSupport Engineer £25.15 Per Hour, Inside IR35 Thatcham 1-Month Contract SC Clearance Required Your new company A large government organisation Your new role This role involves supporting a laptop refresh project by moving devices between storage and refresh areas, collecting old equipment, and issuing new devices to users according to the migration schedule. Move devices between … for disposal or refurbishment. Secure all devices and equipment in storage at the end of each day. What you'll need to succeed Active SC Clearance Previous experience in ITsupport Basic IT knowledge and troubleshooting skills. Strong customer service and communication skills. Highly organised with a proactive, can-do attitude. What you'll get in return More ❯
ITSupport Engineer 25.15 Per Hour, Inside IR35 Winchester 1-Month Contract SC Clearance Required Your new company A large government organisation. Your new role This role involves supporting a laptop refresh project by moving devices between storage and refresh areas, collecting old equipment, and issuing new devices to users according to the migration schedule. Move devices between … for disposal or refurbishment. Secure all devices and equipment in storage at the end of each day. What you'll need to succeed Active SC Clearance Previous experience in ITsupport Basic IT knowledge and troubleshooting skills. Strong customer service and communication skills. Highly organised with a proactive, can-do attitude. What you'll get in return More ❯
ITSupport Specialist (macOS & Windows) – Growing but close-knit and friendly Managed Services Provider (MSP) Location: London-based, office based Salary: £34,000–£37,000 per year + Bonus + BenefitsWe’re looking for a motivated ITSupport Specialist who thrives in a dynamic MSP environment and enjoys helping clients make the most of their technology. … You’ll work with a mix of macOS and Windows systems, providing both remote and on-site support while developing your technical skills and contributing to exciting projects. What You’ll Be Doing As part of the technical support team, you’ll be one of the first points of contact for clients who need help with their IT systems. Your role will include: Providing responsive 1st and 2nd line support across Windows and macOS environments via phone, email, and remote tools. Managing and resolving issues with networks, software, and hardware efficiently and professionally. Setting up and configuring desktops, laptops, and software for end users. Visiting client sites to deliver hands-on troubleshooting and maintenance. Taking part More ❯
Blandford Forum, Dorset, South West, United Kingdom
Synergize Consulting Limited
ITSupport Technician - Contract role - £185.00 per day - Dorset Synergize Consulting are now hiring for an ITSupport Technician to work at a leading consultancy client on a contract basis. Our client are hiring for a skilled IT Engineer to work fully onsite at a secure location in Dorset. The successful candidate will work within … a dynamic Support team and will provide expertise in resolving technical queries and will also provide asset management functions to assist with managing the deployment of hardware. Responsibilities include: - Provide technical support of hardware issues and troubleshooting fixes where required - Update workflow management system at all relevant stages of support - Managing tickets as they arise, and ensuring … and perform hardware repairs of client kit - Locker replenishments where appropriate - Highlight potential issues with service/potential service improvements Experience required: - Previous experience of working in a technical support role, or a break/fix role related to PC's and devices - Experience of migrating Servers and OS on laptops - Hardware knowledge including laptops and desktops - Ability to More ❯
a trusted provider of mission-critical software and services. Our purpose is simple: to ensure our customers get things right first time, every time. They are now seeking an ITSupport Associate to join our Group IT team and help support colleagues across the business. Reporting to our ITSupport Team Lead, you will … act as the first point of contact for IT-related issues and service requests across the organisation. You’ll be responsible for diagnosing, resolving, and escalating incidents while delivering exceptional customer service and contributing to business outcomes. Key Responsibilities Act as the first point of contact for service requests and incidents Log, categorise, and track incidents and service requests … resolve first-line technical issues Monitor tickets from start to resolution, escalating where necessary Provide advice to end users on appropriate solutions or actions Maintain accurate records and documentation Support problem identification and contribute to reliability data Create and update knowledge articles Adhere to performance targets, policies, and control standards Provide essential online security advice and guidance About You More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid/Remote Options
Lorien
ITSupport Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an ITSupport Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd … line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Lorien
ITSupport Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an ITSupport Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd … line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at More ❯
Dalkeith, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
KAT Recruitment
My client is seeking a skilled ITSupport Engineer to provide technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part of … a team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. Troubleshoot … and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT service, ensuring compliancewith service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provideoptimal solutions. Oversee the IT incidents and service requests queue, ensuring support ticketsare handled efficiently. Resolve More ❯
Employment Type: Permanent, Part Time, Work From Home
ITSupport Technician Up to £35kCommutable to Doncaster (On-site) A market leading organisation based near Doncaster is looking for an ITSupport Technician to join the team on a full time basis. This role suits someone with solid first line and second line experience who enjoys a blend of user support and hands on … infrastructure work in a fast paced environment. What you will be doing * Delivering first line and second line support across the business* Handling user issues across hardware software networks and general IT queries* Supporting core infrastructure including servers networks and Office apps* Troubleshooting Windows environments and keeping operations running smoothly* Working closely with the wider tech team to … resolve more complex issues What we are looking for * Strong background in first line and second line support* Good understanding of infrastructure networking and Windows environments* Confident communicator who can support users at all levels* Experience with Microsoft Dynamics ERP is desirable but not essential* Comfortable commuting to the Doncaster area and being on site five days per More ❯
Doncaster, South Yorkshire, England, United Kingdom
Nigel Frank International
ITSupport Technician Up to £35kCommuitable to Doncaster (On-site) A market leading organisation based near Doncaster is looking for an ITSupport Technician to join the team on a full time basis. This role suits someone with solid first line and second line experience who enjoys a blend of user support and hands on … infrastructure work in a fast paced environment. What you will be doing * Delivering first line and second line support across the business* Handling user issues across hardware software networks and general IT queries* Supporting core infrastructure including servers networks and Office apps* Troubleshooting Windows environments and keeping operations running smoothly* Working closely with the wider tech team to … resolve more complex issues What we are looking for * Strong background in first line and second line support* Good understanding of infrastructure networking and Windows environments* Confident communicator who can support users at all levels* Experience with Microsoft Dynamics ERP is desirable but not essential* Comfortable commuting to the Doncaster area and being on site five days per More ❯
ITSupport Technician Up to 35k Commutable to Doncaster (On-site) A market leading organisation based near Doncaster is looking for an ITSupport Technician to join the team on a full time basis. This role suits someone with solid first line and second line experience who enjoys a blend of user support and hands … on infrastructure work in a fast paced environment. What you will be doing Delivering first line and second line support across the business Handling user issues across hardware software networks and general IT queries Supporting core infrastructure including servers networks and Office apps Troubleshooting Windows environments and keeping operations running smoothly Working closely with the wider tech team … to resolve more complex issues What we are looking for Strong background in first line and second line support Good understanding of infrastructure networking and Windows environments Confident communicator who can support users at all levels Experience with Microsoft Dynamics ERP is desirable but not essential Comfortable commuting to the Doncaster area and being on site five days More ❯
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused ITSupport Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and … long-term progression into areas like systems administration, implementation or IT projects.You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and … driving improvements through collaboration with users, developers, and senior leaders.You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line ITSupport role Strong troubleshooting skills across hardware, software More ❯
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused ITSupport Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and … long-term progression into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes … and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line ITSupport role Strong troubleshooting skills across More ❯
Bradford, Dudley Hill, West Yorkshire, United Kingdom
Big Red Recruitment Midlands Limited
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused ITSupport Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and … long-term progression into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes … and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line ITSupport role Strong troubleshooting skills across More ❯
Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an ITSupport Apprentice , where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills … in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support. ?? Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational … work alongside a skilled and supportive team thats passionate about empowering educators and students through reliable, future-ready technology. ?? What Youll Be Doing While working towards your Level 3 ITSupport qualification with Baltic Apprenticeships , youll: Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out More ❯
Position: IT Engineer Location: Leeds Salary: Up to £34,000 Are you passionate about technology and eager to kick-start your career in ITsupport, or progressing in a well exposure ITSupport position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from … you! About Us We are a dynamic and innovative Managed Services Provider, who specialise in the Education Sector, and we are committed to delivering top-notch IT solutions to a diverse range of clients. Our team is growing, and we are looking for a dedicated IT Engineer to join our ranks. The Role As an IT Engineer … email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local schools in the area Escalation: Escalating complex issues to higher-level support teams as necessary. Documentation: Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows More ❯