IT Support Jobs in the UK

26 to 50 of 388 IT Support Jobs in the UK

Senior IT Support Technician

Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
Senior IT Support TechnicianLocation: Newton-Le-Willows - WA11**Permanent/onsite based role**Salary: Up to £45k plus benefitsOur client is looking for a hands-on IT professional with a passion for problem-solving anddelivering exceptional service. The IT team play a key role in supporting, maintaining, andenhancing IT support and infrastructure while providing … end-user support across hardwareand applications. The ideal person profile for this opportunity will have experience ofsupporting IT within a manufacturing setting.Senior IT Support Technician key responsibilities:• PC Support & Helpdesk Management: Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and … performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the development of new technicalsolutions aligned with business goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

IT Support Engineer

lincoln, midlands, united kingdom
Hybrid/Remote Options
The Orders of St Johns Care Trust
Do you have experience in being a first point of contact for IT queries? Are you looking to work as part of a supportive team with further training opportunities? Previous applicants need not apply. Role: IT Support Engineer 1st Line Location: Eyre Court, Lincoln Salary: £23,000 to £25,000 Hours of work: 37.5 hours per week … Monday - Friday 08:30 -17:00 - Hybrid Working We have an excellent opportunity for an IT Support Engineer to join our Lincoln Head Office Team. For this role, the IT Support Engineer will be required to provide first line support for all IT calls; ensuring that positive customer experience and customer satisfaction are considered … in all interactions. As a first line IT Support Engineer you will resolve most calls directly and support the resolution of more complex issues by effective escalation to second line support. This role will also be responsible for conducting a range of regular ongoing tasks, including first line function to support the effective operation of the More ❯
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IT Support Engineer

Cardiff, South Glamorgan, Wales, United Kingdom
VIQU IT Recruitment
IT Support Engineer | Cardiff | 6 - Months My customer is seeking an experienced IT Support Engineer to join on a 1st/2nd line support basis to ensure business continuity. The successful candidate will be able to provide day to day IT support to onsite and remote users. Key Responsibilities of the IT Support Engineer: Handling day-to-day 1st/2nd line support including password resets and phishing/security queries. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding experience. Troubleshooting and fixing hardware issues including printers. Working with Group Policies and transitioning to Intune. Delivering clear, friendly communication … to users at all levels. Handling License and Asset management. Technical skills and experience of the IT Support Engineer: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Experience with information security and phishing campaigns. Strong understanding of Windows 10/ More ❯
Employment Type: Contractor
Rate: £180 - £220 per day
Posted:

Insurance Broker - IT Support

London, South East, England, United Kingdom
Hybrid/Remote Options
IDEX Consulting Ltd
Recruiting on behalf of our client an Insurance Broker We are working with a small, friendly organisation of around 25+ staff to recruit an IT Support Assistant who will provide hands-on support across the business. This role offers the chance to work closely with the IT Manager and Operations Director, delivering personalised, 1-to … IT support rather than working in a high-volume ticketing environment.This position is perfect for someone with IT support experience , or a recent IT graduate who is keen to grow in a varied and supportive setting. Location Office based near Liverpool Street Station , London 4 days in the office , 1 day working from home Key … Responsibilities Working directly with team members across the business, you will assist with: 1st Line Support & IT Operations Providing 1-to-1 support in a Microsoft Windows environment Hardware and software troubleshooting Supporting Windows 10/11 and Windows Server 2019+ Maintaining Windows updates O365 and Azure Cloud Services support Azure AD administration Basic network support More ❯
Employment Type: Full-Time
Salary: £30,000 - £37,500 per annum
Posted:

1st/2nd Line IT Support Specialist

Crewe, Cheshire, England, United Kingdom
Adecco
1st/2nd Line IT Support Specialist Contract Opportunity! Contract Type: Contract until 31st March 2026 Start Date: ASAP Day rate: £150 - £200 per day Onsite working: 5 days per week on-site required Are you a tech-savvy individual with a passion for helping others? Do you thrive in a delivering 1st and 2nd line IT Service Delivery and Support where your skills make a real difference? If so, our client in the healthcare sector is looking for a dynamic 1st/2nd Line IT Support Specialist to join their team on a contract basis! Why You Should Apply: Make a meaningful impact in the healthcare industry by providing essential IT … a collaborative and supportive environment where your contributions are valued. Gain exposure to various clinical applications and enhance your technical skills. Key Responsibilities: As a 1st/2nd Line IT Support Specialist, you will: Provide efficient 1st and 2nd line IT Service Delivery and Support Troubleshoot and resolve issues related to clinical applications, desktop hardware and More ❯
Employment Type: Contractor
Rate: £150 - £200 per day
Posted:

IT Support Engineer 3rd Line

Beverley, North Humberside, England, United Kingdom
Ernest Gordon Recruitment Limited
IT Support Engineer (3rd Line) £40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you an IT Support Engineer or similar looking to join a leading company offering the chance to work on specialist … cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company? Do you want the opportunity to have a varied set of responsibilities from general IT support to infrastructure and cyber security? This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have … seen major growth since their establishment whilst building a loyal client base across numerous industries. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

IT Support Engineer Modular Buildings

Beverley, North Humberside, England, United Kingdom
Ernest Gordon Recruitment Limited
IT Support Engineer (Modular Buildings) £40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you an IT Support Engineer or similar looking to join a leading company offering the chance to work on specialist … cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company? Do you want the opportunity to have a varied set of responsibilities from general IT support to infrastructure and cyber security? This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have … seen major growth since their establishment whilst building a loyal client base across numerous industries. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

IT Support Engineer (3rd Line)

Beverley, East Riding of Yorkshire, United Kingdom
Ernest Gordon Recruitment Limited
IT Support Engineer (3rd Line) £40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you an IT Support Engineer or similar looking to join a leading company offering the chance to work on specialist … cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company? Do you want the opportunity to have a varied set of responsibilities from general IT support to infrastructure and cyber security? This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have … seen major growth since their establishment whilst building a loyal client base across numerous industries. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum Company Benefits
Posted:

IT Support Analyst

Rutland, England, United Kingdom
Hybrid/Remote Options
Proactive Appointments
IT Support – Hybrid Our client is urgently looking for an experienced IT Support Analyst, with an understanding of Microsoft Dynamics 365 Business Central, to join their team on a permanent basis. To be considered for this role, you must have either knowledge, an understanding or experience of Microsoft Dynamics 365 Business Central. The position is hybrid … with 2-3 days on-site each week. You will provide general Level 1 & 2 IT support across the organisation, with a focus on supporting Microsoft Dynamics Business Central, Shopify integrations. You will be rewarded with an excellent salary, as well as a brilliant benefits package including hybrid working, annual leave, pension scheme, training & development, retail discounts, death … in service cover and many, many more perks! IT Support – Key Skills: Knowledge, an understanding, or experience with Microsoft Dynamics 365 Business Central Experienced in 1st and 2nd Line IT Support Experience with Windows OS, O365, Azure, Active Directory and ITIL Ticketing systems experience Strong communication skills, both written and verbal Good stakeholder management skills Ability More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

IT Support Engineer - Cloud

Runcorn, Cheshire, England, United Kingdom
Circle Recruitment
IT Support Engineer - Cloud Tech stack - IT Support, 2nd/3rd Line, Azure, Office 365, Sharepoint, Microsoft Cloud Specialist - £35-40k (potential flex on salary for the right person) Looking for a role where every day feels a bit different? This friendly, long-standing IT support team is on the lookout for a … Specialist who knows their way around Office 365 and Azure and enjoys helping customers get the best out of their tech. You'll get stuck into everything from solving support tickets (both remote and onsite) to delivering cloud projects and shaping technical proposals with the MD. You'll also play a big part in supporting and mentoring the team … call rota (around one weekend in six). A driving licence is essential as the role mixes office, home and field work. There will be a variety of other IT Support work to get involved in but the main focus will be MS Cloud based. If anyone is interested in gaining additional Azure quals then these guys have More ❯
Employment Type: Full-Time
Salary: £35,000 - £42,000 per annum
Posted:

IT Support Analyst

London, United Kingdom
Red King Resourcing
IT Support Analyst London, NW1 35,000 per annum 6 months Fixed-Term Contract, potential for extension or permanent offer Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a friendly … company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided … by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the More ❯
Employment Type: Contract
Rate: GBP 35,000 - 40,000 Annual
Posted:

IT Support Analyst

Camden, London, Camden Town, United Kingdom
Red King Resourcing
IT Support Analyst London, NW1 £35,000 per annum 6 months Fixed-Term Contract, potential for extension or permanent offer Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a friendly … company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided … by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the More ❯
Employment Type: Contract
Rate: £35000 - £40000/annum
Posted:

IT Support Analyst

North London, London, England, United Kingdom
Red King Resourcing
IT Support Analyst London, NW1 £35,000 per annum 6 months Fixed-Term Contract, potential for extension or permanent offer Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a friendly … company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided … by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the More ❯
Employment Type: Contractor
Rate: £35,000 - £40,000 per annum
Posted:

Part Time IT Support Analyst

London, United Kingdom
Red King Resourcing
IT Support Analyst London, NW1 35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a … friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service … provided by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 40,000 Annual
Posted:

Part Time IT Support Analyst

Camden, London, Camden Town, United Kingdom
Red King Resourcing
IT Support Analyst London, NW1 £35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a … friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service … provided by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in More ❯
Employment Type: Part Time
Salary: £35000 - £40000/annum Part-Time
Posted:

Part Time IT Support Analyst

North London, London, England, United Kingdom
Red King Resourcing
IT Support Analyst London, NW1 £35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a … friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service … provided by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in More ❯
Employment Type: Contractor
Rate: £35,000 - £40,000 per annum
Posted:

IT Support Engineer - Liverpool

Liverpool, Merseyside, England, United Kingdom
Hybrid/Remote Options
Circle Recruitment
IT Support Engineer - Liverpool An IT Support Engineer with strong 2nd line IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool. My client is looking for someone with a can-do attitude who is rising to facing new challenges, as … this will be a hands-on role, offering hybrid working Key Skills required: Experience of working at a 2nd line IT support level Experience with Windows Server 19/2025 Windows 10/11 & M365 experience Azure, Entra and Intune experience Good working knowledge of support on-prem and configuring hybrid infrastructure environments Hyper-V virtualisation O365 … suite - Exchange Online Active Directory, Group Policy (DNS/DHCP) VOIP telephony support Experience troubleshooting wired and wireless networks - TCP/IP, etc. Key roles and responsibilities: Delivering courteous and expert IT assistance to all personnel. Diagnosis and resolution of IT concerns via remote and on-site methods. Deployment of desktop/server software and hardware solutions. More ❯
Employment Type: Full-Time
Salary: £28,000 - £34,000 per annum
Posted:

IT Support Technician

Birmingham, West Midlands, England, United Kingdom
GMP RECRUITMENT LIMITED
proud to be in partnership with a long-established and reputable defence engineering firm based in the Birmingham area. We are currently recruiting on their behalf for an experienced IT Support professional to join their I.T Department on a full-time, permanent basis. This position offers a salary of up to £35,000 Per annum based on experience … opportunity to work within a secure and progressive environment focused on reliability, innovation, and continuous improvement. Our client operates a busy and growing site with a wide range of IT systems, infrastructure, and critical business applications. They are seeking a proactive and technically strong individual to help maintain and enhance IT operations, provide day-to-day support, and drive forward system improvements to meet the growing demands of their customers. IT Support Main Responsibilities: Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, and related hardware/software. Manage and deliver business-critical IT tasks and system improvements. Support and enhance productivity by enabling smarter More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

2nd Line IT Support Engineer

Wirral, Merseyside, England, United Kingdom
Beam Recruit
1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly 20 years … of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly being … who truly care about their staff with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support More ❯
Employment Type: Full-Time
Salary: £28,000 - £32,000 per annum
Posted:

IT Support Technician

Brentwood, Essex, South East, United Kingdom
Pin Point Recruitment
IT Support Technician (1st & 2nd Line Support) Location: Warley(with travel to other sites as required) Salary: £27,500 per annum Hours: Monday Friday, 09:00 17:00 Holiday: 25 days annual leave + bank holidays Pin Point Recruitment is supporting our client in the search for an experienced IT Support Technician to join their … team. This role will provide high-quality 1st and 2nd line support across desktops, laptops, mobile devices, printers, and other endpoint hardware. The successful candidate will be customer-focused, technically capable and able to resolve incidents quickly and efficiently to keep systems running smoothly. Key Responsibilities Install, configure and maintain Windows 10 and Windows 11 desktop environments Provide 1st … 2nd line IT support via the Service Desk Support users in both physical and VMWare virtual environments Install, configure and troubleshoot hardware and software for desktop and mobile devices Ensure communication systems deliver seamless service, resolving incidents promptly Administer Active Directory and Microsoft Exchange accounts and access permissions Maintain secure file storage access and data protection Support More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

IT Support Engineer Rapid Progression

Loughton, Essex, England, United Kingdom
Ernest Gordon Recruitment Limited
IT Support Engineer (Rapid Progression) Loughton £27,000 - £28,000 + Overtime + Progression + Company Benefits Are you an IT Support Engineer from a MSP background looking to join a fast-growing, award-winning support company that has a best in class training suite to help you quickly progress your career? Do you want … are now working with blue chip companies and some of the most recognisable high street names and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you … will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT Support Engineer or similar that wants to work in a fast paced environment and is a commutable distance to Loughton. The job: Trouble Shooting remotely Managing multiple IT Support tickets Ensuring SLAs are met More ❯
Employment Type: Full-Time
Salary: £27,000 - £28,000 per annum
Posted:

Business Central / Microsoft Dynamics IT Support Engineer

Crewe, Cheshire, England, United Kingdom
Get Recruited (UK) Ltd
Business Central/Microsoft Dynamics IT Support Engineer Crewe - Hybrid Up To £40,000 We are looking for a proactive, technically confident 1st Line Support Engineer with proven experience supporting Microsoft Dynamics Business Central (BC) to join our highly successful, and rapidly expanding client's team. This is a key role within the IT function, combining … BC application support with 1st line IT service desk responsibilities.You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential.This role would suit someone who thrives in a … busy environment, enjoys solving problems, and takes real ownership of their work. If you are from a 1st Line Support Engineer, Applications Support Agent, IT Support, IT Consultant or similar role with experience on Microsoft Dynamics/Business Central this opportunity is not to be missed. The Role: Provide 1st line IT support More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum, Inc benefits
Posted:

IT Support - 1st & 2nd Line

Nottingham, Nottinghamshire, England, United Kingdom
Distinct Recruitment
IT Support Specialist Location: Lenton Lane area, Fully Office-based Salary: £30-32K (dependent on experience) We are looking for a proactive and highly experienced IT Support Specialist to act as the first point of escalation for IT queries, providing 1st and 2nd line support across the business. You’ll help maintain our … IT hardware, software, and infrastructure while delivering reliable, helpful support to over 130 users.Working within a Microsoft 365 and Windows Server environment, you’ll manage support tickets, resolve technical issues, maintain security standards, and carry out routine maintenance tasks. The role includes onboarding/offboarding staff, managing hardware resources, and supporting wider IT projects and infrastructure … activities. Key Responsibilities Provide 1st and 2nd line IT support to 130+ users Log and manage support tickets through the ITSM system Resolve issues via phone, email, remote access, or deskside Maintain antivirus, patch management, and device updates Support ongoing IT maintenance tasks and infrastructure needs Manage hardware availability and maintain stock levels Onboard and More ❯
Employment Type: Full-Time
Salary: £32,000 per annum
Posted:

2nd Line IT Support Engineer

London, South East, England, United Kingdom
Hybrid/Remote Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role … problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT Support Engineer Responsibilities: You’ll be the … face of our technical support service—resolving issues in person and remotely while maintaining outstanding customer satisfaction. Your day-to-day will include: Delivering Tier 1 & Tier 2 technical support professionally and efficiently Troubleshooting issues remotely and on-site, escalating to Tier 3 when needed Owning and resolving queries within agreed SLAs Managing your ticket queue and documenting More ❯
Employment Type: Full-Time
Salary: £42,000 per annum
Posted:

2nd Line IT Support Engineer

London, United Kingdom
Hybrid/Remote Options
Working Solutions Recruitment
WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role … problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT Support Engineer Responsibilities: You’ll be the … face of our technical support service—resolving issues in person and remotely while maintaining outstanding customer satisfaction. Your day-to-day will include: Delivering Tier 1 & Tier 2 technical support professionally and efficiently Troubleshooting issues remotely and on-site, escalating to Tier 3 when needed Owning and resolving queries within agreed SLAs Managing your ticket queue and documenting More ❯
Employment Type: Permanent
Salary: £42000/annum
Posted:
IT Support
10th Percentile
£24,500
25th Percentile
£26,250
Median
£31,000
75th Percentile
£37,500
90th Percentile
£43,750