Senior ITSupport Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior ITSupport Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Job Description: Senior ITSupport Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30,000 - £50,000 + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior ITSupport Engineer , you'll be the escalation expert leading on all infrastructure-related issues and supporting mission-critical systems. You'll manage everything from Windows desktops … to automate processes. Networking & Security: Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless networks with RADIUS, VOIP systems, and firewalls (e.g., Sophos XG, Cisco). Cross-Platform Systems: Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and iOS. Mentorship & Projects: Lead migrations, coach junior staff, contribute to IT strategy and documentation. Preferred Qualifications: Certifications: MSCE, VMware … compliance. Containerisation knowledge (Docker, Kubernetes). Excellent communication skills and leadership potential, with an interest in advancing to Team Lead roles. What We Offer: Growth & Recognition: Structured training, certification support, and career progression opportunities. Modern Work Environment: Collaborative culture, flexible working arrangements, access to latest tools and platforms. Impact & Influence: Engage in key infrastructure projects and security initiatives shaping More ❯
Senior ITSupport Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: (Apply online only) + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior ITSupport Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Dundee, Scotland, United Kingdom Hybrid / WFH Options
Preferred Title & Escrow Insurance Agency, Inc
Join to apply for the 3rd Line ITSupport Engineer role at Preferred Title 2 days ago Be among the first 25 applicants Join to apply for the 3rd Line ITSupport Engineer role at Preferred Title Get AI-powered advice on this job and more exclusive features. A growing business is seeking an experiences and … motivated 3rd Line ITSupport Engineer to join its dynamic team in Dundee. You will ideally possess a strong technical background, excellent problem-solving skills and a passion for delivering exceptional ITsupport services to clients. This is a crucial role, providing advanced technical assistance to resolve complex issues and ensuring the smooth functioning of clients … IT environments. Along with a salary of up to £36,5000 per annum (depending on experience), you will receive a fantastic range of benefits including 29 days holiday increasing over time, dedicated training time each month, personal time allowance to allow for a better work-life balance, an insurance plan, company pension scheme, career advancement opportunities, 10 days per More ❯
ITSupport Analyst Application Deadline: 30 June 2025 Department: Infrastructure & Support Employment Type: Permanent - Full Time Location: Glasgow Reporting To: IT Manager Description Working as a member of the wider Infrastructure & Support team, you will provide 1st/2nd line support to ensure the effective resolution of technical issues, the smooth operation of IT systems, and the delivery of high quality service to our end users. As an ITSupport Analyst, you will play a key role in troubleshooting, escalating, and resolving user issues while maintaining a strong focus on customer satisfaction and contributing to the overall reliability of the IT environment. Key Responsibilities User Support Provide support … related to hardware, software, network connectivity, and user accounts. Escalate unresolved or complex technical issues to Systems Administrator with detailed ticket notes. Assist end users in understanding and utilising IT systems effectively, offering guidance on best practice. Sprint Participation Contribute towards delivery of prioritised tasks that improve operational output and efficiency. Collaborate with team members to ensure sprint goals More ❯
1hr lunch) Salary: £16,000 Contact Information: Please reach out via email at JordanWhitworth@bpp.com or call 0113 3500 333 About the Company: Founded in 1995, we deliver professional IT services to a broad range of businesses based in the Northwest of England. Our IT services are tailor-made for your business needs, ensuring that you receive the … maximum benefits from our partnership. Backed by an expert technical team, Comms-Byte guarantees effective support services that will keep your costs down and significantly improve your systems. Job Description: Estio Training is thrilled to offer a new opportunity for an IT Helpdesk/1st Line Support Engineer Apprentice for Comms-Byte ITSupport and … Summary: We are a small, close-knit team with a vibrant office environment and various Microsoft/Partner accreditations. We are a mix of individuals with a passion for IT and we always provide immense support to our apprentices and technicians. Key Responsibilities: As an IT Helpdesk/1st Line Support Engineer Apprentice, your main roles More ❯
Senior ITSupport Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ️ Your Role: Lead, Troubleshoot, Enable As our Senior ITSupport Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Are you a driven, ambitious, and professional ITSupport Engineer looking for growth, rewards, and to join a company that makes a significant difference in the lives of learners? Joskos Solutions is the ICT partner that schools trust, delivering outstanding service and support while keeping education at the core of our work. Our vision is to become … the UK's most trusted provider of ICT support and infrastructure services to schools and educational organizations — providing outstanding, benchmark-setting service in the education ICT sector. We aim to be the ICT partner that schools can rely on for all ICT needs, combining service excellence and long-term relationships into the solutions we proudly deliver. Key Job Responsibilities … Providing senior technical support to education sector customers. Ensuring continuity and efficiency of ICT networks. Managing and maintaining client network environments. Building strong relationships with key technical contacts at client sites and third parties. Key Skills Qualifications such as MCSA, AZs, & ITIL are highly beneficial. Strong knowledge of Windows OS, including Windows 10 & 11. Demonstrable experience with Azure & Intune. More ❯
IT Infrastructure Engineer - *** NO SPONSORSHIP ***IT Department - (Office based five days per week in Watford, Hertfordshire)Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period.After the probationary period, there would be the opportunity to work 1 day … and 4 days in the office (although they would still need to be available 5 days a week if the business required this).An opportunity has arisen in the IT department for an infrastructure engineer. Based at head office in Watford (eight minute's walk from Watford Junction Train Station), working in the infrastructure team, you will report to … the IT/Security Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: - providing business-as-usual third-line ITsupport to all their town and city sites and head-office users(plus, cover for second-line support, where necessary)- performing server More ❯
36k - £49k per annum Astroscale UK are seeking a passionate, enthusiastic and multi-disciplined ITSupport Engineer to join our growing global IT team. We are looking for someone who is prepared to roll up their sleeves, get through the support workload providing an excellent level of service to the Astroscale teams. This person will also … platforms from AWS and Azure so you will have the opportunity to work with all these systems to some extent. Responsibilities Triaging requests, and providing 1st and 2nd line support to a growing user base covering Microsoft O365, AWS and other Astroscale systems, escalating 3rd line to Senior Engineers. Setting up new, and managing existing, user accounts and access … and being proactive Configuring laptop builds and making recommendations for improvements Diagnosing and fixing network problems Maintaining inventory systems Managing data backups across our estate Working with the global IT team to optimise support processes Developing training materials for Astroscale users Occasional need to support Astroscale through on-call shifts may be required Essential Skills Great at More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Pulse IT Recruitment Ltd
ITSupport Engineer/Service Desk Support Engineer (2nd & 3rd Line) As a Support Engineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on. You will be comfortable in taking responsibility for the ITSupport within the business, and have a … passion for solving problems. Our ITSupport Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth. You will have: Solid experience as an ITSupport Engineer within an MSP environment … Essential) Experience in working to SLA’s . Experience of supporting multi-site clients. 2nd - 3rd Line Support is essential. A valid UK Driving License. Desirable experience/qualifications: Any Microsoft certification (MCSA, MCSE, VMware etc.) Network Support (Ideally comprehensive Cisco Networking tools) Technical Skills Required: Office 365/O365 Citrix and Hyper-V Hand-held device supportMore ❯
Employment Type: Full-Time
Salary: £28,000 - £40,000 per annum, Negotiable, Inc benefits
IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working … closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during … system deployment/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic More ❯
2nd Line ITSupport Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a … 2nd Line ITSupport Engineer to provide first and second-line technical support and maintenance on-site for their clients across London. Essential Requirements of the 2nd Line ITSupport Engineer: 3+ years in an ITsupport role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft … Desktop, Office 365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions, along with basic networking knowledge and an understanding of switches, firewalls, TCP/IP, and routing. Excellent communication abilities. Hold a full UK driving license with access to More ❯
Job Title: ITSupport Engineer Location: Derby, Derbyshire Salary: £28,000 - £35,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for a confident ITSupport Engineer to join a renowned, global Construction Company based in Derby, Derbyshire. As an ITSupport Engineer, you … will play a vital role in enhancing the company's IT infrastructure, ensuring reliability, security, and efficiency. You will be working closely with the Infrastructure Team, Lead Infrastructure Engineers and Infrastructure Manager to ensure the smooth running of the IT Infrastructure, in addition to carrying out new and exciting projects! Key Responsibilities: • Aid on the design, implementation, and … maintenance of the company's IT infrastructure. • Collaborate with cross-functional teams to identify technology needs and implement projects. • Oversee hardware and software configuration, troubleshooting, and maintenance. • Develop and implement IT security policies and procedures. • Provide technical support and mentorship to junior team members. • Manage vendor relationships and procurement processes. • Stay updated on emerging technologies and industry More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rd Line ITSupport Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line ITSupport Engineer. The role will … suite a 3rd Line ITSupport professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line ITSupport role. Role: Provide 3rd Line ITSupport for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The … role sits within a 3rd Line ITSupport team of - x6 3rd Line ITSupport Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite ITSupport for x400 onsite end users. Role will sit in a 3rd Line SupportMore ❯
Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
3rd Line Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line ITSupport Engineer. The role … will suite a 3rd Line ITSupport professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line ITSupport role. Role: Provide 3rd Line ITSupport for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The … role sits within a 3rd Line ITSupport team of - x6 3rd Line ITSupport Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite ITSupport for x400 onsite end users. Role will sit in a 3rd Line SupportMore ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rd Line ITSupport Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line ITSupport Engineer. The role will … suite a 3rd Line ITSupport professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line ITSupport role. Role: Provide 3rd Line ITSupport for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The … role sits within a 3rd Line ITSupport team of - x6 3rd Line ITSupport Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite ITSupport for x400 onsite end users. Role will sit in a 3rd Line SupportMore ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rd Line ITSupport Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. North Nottinghamshire, T6/MN/1239372. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line ITSupport Engineer. The role will suite … a 3rd Line ITSupport professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line ITSupport role. Role: Provide 3rd Line ITSupport for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits … within a 3rd Line ITSupport team of - x6 3rd Line ITSupport Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite ITSupport for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description 3rd Line Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line ITSupport Engineer. … The role will suite a 3rd Line ITSupport professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line ITSupport role. Role: Provide 3rd Line ITSupport for an end user base of (x400 onsite end users & approximately 2,500 UK … Wide) - The role sits within a 3rd Line ITSupport team of - x6 3rd Line ITSupport Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite ITSupport for x400 onsite end users. Role will sit in a 3rd Line More ❯
Role: 2nd Line ITSupport Location: Gillingham Salary: £35,000 We are seeking a skilled and motivated 2nd Line ITSupport Engineer to join our dynamic and growing IT team. This is a hands-on technical role that involves providing high-level support across a variety of systems and technologies within our group, including … travel to multiple sites. If you're passionate about troubleshooting, infrastructure support, and enjoy working in a varied environment - we want to hear from you! Key Responsibilities Provide 2nd line support for users. Troubleshoot and maintain Windows Server environments (Apply online only)). Administer Microsoft 365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and … maintain Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP/IP, DNS, DHCP, VPN, VLANs). Administer and support Cisco Meraki infrastructure - firewalls, switches, and WiFi. Manage and support virtualised environments using Hyper-V. Support Windows 10/11 desktop OS environments and end-user systems. Maintain clear documentation of systems More ❯
Job Title: 1st Line ITSupport Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide ITsupport and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 ITSupport Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level ITSupport Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive … and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an ITSupport/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability More ❯
ITSupport Analyst £35,000 - £40,000 per annum Full time – Central London – Office based 5 days per week Is this the ITSupport Analyst role for you? Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard an ITSupport Analyst to focus on 1st/2nd Line responsibilities … between themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 250 London based end users across both businesses. You’ll be one of the main points of contact for ITSupport related issues, escalating where appropriate. One business has a Windows … provide experience on both operating systems. They also have the Microsoft E3 license implemented, so experience using the tools within is very advantageous. Given the size of each business, it’s important for my client that the person joining has experience providing ITSupport within an SME environment. Candidates without this may not be considered. What will More ❯
Job Title: 2nd Line ITSupport Engineer - Local Government Location: South-West London Contract Duration: Initial 2 months Day Rate: £250 per day (Inside IR35) Start Date: 17th March 2025 Work Arrangement: Office-based (No remote working) Salt Recruitment is currently seeking an experienced 2nd Line ITSupport Engineer to join a Local Government organisation in … South-West London . This is an excellent opportunity for an IT professional with strong troubleshooting skills and a background in public sector or corporate IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2nd line ITsupport , troubleshooting both hardware and software issues. Support and maintain Windows … Windows Server OS, Azure, Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with mobile devices (iOS & Android), laptops, and desktops . Install and upgrade software as required. Work with virtualisation technologies such as vSphere and Azure Virtual Desktops . Liaise with third-party suppliers and escalate issues where More ❯
ProPursuit is searching for an experienced level 2 tech to join an Essex based business ITsupport & consultancy client of ours. The role will allow fully remote working, however commuting to client offices for onsite tasks will be required on occasion. Travel will typically be across Essex, but occasionally further afield. Candidate will work with end users to … troubleshoot tickets to resolution, design systems to meet customer requirements, and assist with onsite installations. Your profile: Experienced in setup and support of Microsoft 365 services (Intune, Sharepoint, AAD, Exchange, Teams) Experienced with Windows 10/11, Microsoft Office Experience configuring and troubleshooting networks - TCP/IP, Switches, Routers, WiFi, LAN/WAN/VLANs - predominately Ubiquiti but supportMore ❯
11054JS £150 - 175 per day ITSupport Analyst Must be eligible for Enhanced DBS - Inside IR35 - Onsite We have an immediate requirement for an ITSupport Analyst to join our education client based in the Caterham area. The role requires an experienced ITSupport Analyst who is proactive and can adapt to whatever the … will be key to your success. Essential skills: Microsoft 365 user administration. Microsoft 365 use in the classroom (i.e. Microsoft Teams/SharePoint). MS Windows desktop operating systems. Support and maintenance of IT hardware including desktops, laptops, tablets and class display screens. Experience of supporting the Adobe Creative Suite. Demonstrable exceptional customer service/people skills. Demonstrable … in other schools. Desirable: Working in a school environment and school MIS systems (i.e. ISAMS). Microsoft Active Directory (Azure and on-prem), Group Policies, AD Federation Services. Remote support of users. VOIP Telephony. Cisco Meraki Network Management tools and configuration. Managed Secure Release Network Printing. Apple and other Mobile Device Management Tools (e.g. JAMF) Apple operating systems, integration More ❯