Central London, London, England, United Kingdom Hybrid / WFH Options
Ritz Recruitment Ltd
IT Endpoint Technician Location: Kings Cross Hours: 40 hours/week (Mon–Fri, 09:00–18:00, 1-hour lunch) Starting Salary: £28,808 Annual Leave: 23 days (rising to 28 after 5 years) Remote Work: Flexible home working is not available Travel: Occasional visits to other sites About the Role A leading pathology company in the UK is … seeking a proactive and technically skilled IT Endpoint Technician to support its endpoint infrastructure. This is a hands-on, physically active role based on-site, ideal for someone with a passion for hardware and a drive to learn and grow in a dynamic IT environment. Key Responsibilities Provide first-line desktop support for endpoint infrastructure Manage … and escalate IT helpdesk tickets Deploy and configure PCs, laptops, thin clients, mobile phones, and printers Perform hardware upgrades and repairs Set up Windows user accounts and email mailboxes Participate in system patching and endpoint security Maintain documentation and respond to emergency support requests Collaborate with internal teams and external engineers Ensure compliance with data protection and security More ❯
National Society For Epilepsy, Chalfont Centre, Chalfont St. Peter, GERRARDS CROSS, England
THE NATIONAL SOCIETY FOR EPILEPSY
To ensure the delivery of a high quality, reliable support function to all employees throughout the Society via the helpdesk. Role Document all IT issues highlighted to you and log all communication regarding the support request and resolution in our helpdesk system. Assist staff to overcome any difficulties they may be experiencing (e.g. printer failure, poor PC … all departments at the Society, ensuring a timely response, the appropriate prioritisation of calls and a suitable resolution. Escalate any issues or problems that need attention to the relevant support agent. If a serious issue occurs, inform the Head of IT. Perform regular checks on all Comms room based equipment to ensure it is in an acceptable working … order. Log any issues found within the IT helpdesk and manage their resolution. Administer critical background admin applications. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is More ❯
Key skills and responsibilities of the job; First line support for hardware and software problems in a Windows environment, this will include on-site installation, support and remote support when based in the office. In this position, you will be performing Desktop and Network support for approximately 450 users across 23 locations in the UK. Daily … tasks are as follows:•Desktop Support - via phone, email and face-to-face•Installation of company software - Wareflow, SAP, MS Office, Design software•Setup new users/new PCs•MS Windows Server Administration - Active Directory, DNS, DHCP•Backup administration•SAP administration, unlocking and requesting new accounts, logging calls on the Head Office helpdesk•Repair/replace hardware - PCs and … peripherals, mobile phones, tablets, printers etc•Liaise with external third-party suppliers for CCTV, email system, Design software, as well as third party IT company•Liaise with internal departments for CRM, SAP, Wareflow, Design software•Telephony administration•Setup company mobiles/hand held devices, tablets•Administration of Network infrastructure, Firewalls and Internet connections.•First point of contact for antivirus More ❯
JOB ROLE: IT Service Desk - Immediate Start HOURS: Monday - Friday 9am - 5:30pm SALARY: £13 per hour DURATION: Ongoing LOCATION: Basingstoke Our Client is looking for someone to join their busy service desk. Experience in Service Desk would be useful but alternatively if you are looking for a job in IT and have a positive attitude and the … be given. This is a temp - perm role working 37.5 hours per week. You will be working in a busy service desk providing 1 st/2 nd line support to UK suppliers. Role Specifics: Providing support in the form of Remote Technologies, Telephone and Email. Providing support for Desktops, Laptops, Polycom IP Phones, Mobile phones, Audio … escalating accordingly Working independently on weekly assigned tasks Ability to meet deadlines of new projects assigned to the Service Desk Liaising with 2 nd line and 3 rd party support teams to resolve calls as soon as possible Desired skills: Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active More ❯
Northfleet, Gravesend, Kent, England, United Kingdom
QA
cloud and managed services, with offices and experts based in the UK, UAE and Saudi Arabia. Overview: We are looking for a motivated and enthusiastic individual to join our IT team. This is an exciting opportunity to gain hands-on experience in a fast-paced IT environment, supporting users with their technical issues and learning from experienced professionals.You … software problems, log incidents, and escalate issues when necessary. Throughout your apprenticeship, you will work towards a nationally recognized qualification and develop key skills to launch your career in IT support. Responsibilities: Provide first-line technical support to staff and users via phone, email, or in person. Log, track, and resolve IT service requests and incidents using … system. Troubleshoot basic hardware and software issues with guidance from senior team members. Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts. Help maintain accurate IT documentation and inventory records. Escalate unresolved issues to the appropriate support team as needed. Learn and follow IT policies, procedures, and security standards. Participate in training and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Dupen Recruitment Services
Fully remote helpdesk technical support position. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for IT and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? An interest … in 3D printing? Great customer skills? If so, Id love to hear from you! Contrary to the above, this is not a hands-on role; it is a fully remote (you can work from home), helpdesk/service desk position providing support to clients who are using my customers systems advanced 2D and 3D imaging devices , together with … an element of ITsupport surrounding these networked machines. Its a permanent career opportunity a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 17:00hrs. They have a great More ❯
Bolton, Greater Manchester, North West, United Kingdom
Kingfisher Consultancy
If you thrive on solving complex IT issues and enjoy working on a variety of projects, this is the role for you! Reporting to Head of IT, you will ensure the security, efficiency, and reliability of the complex network environment as well as more general IT support. You will contribute to multiple network related activities, resolve IT … You will help develop the data optimisation strategy. You must have the following skills and experience: Understanding of Networking - working with Routers, Switches, Servers, Firewalls, VPNs, VLANs and general support and troubleshooting. Understanding of DNS, DHCP, TCP/IP and WAN/LAN Tech Virtualization experience (Hyper-V, VMware) Strong expertise in Windows Server (2016, 2019 & 2022), Active Directory More ❯
UNIT 8, VICTORY CLOSE, WOOLSBRIDGE INDUSTRIAL ESTAT, WIMBORNE, England
COMMS (UK) LTD
the first point of contact for our managed service customers, helping to resolve technical issues and ensuring a smooth and supportive experience. Your responsibilities will include logging and managing support tickets, handling follow-ups and escalations, and delivering remote and telephone-based support for client infrastructure and end users. We’re looking for someone who enjoys solving problems … ticket Provide efficient customer service to a vast client base Work in accordance with company values, policies, procedures and standards. Building and maintaining strong relationships with customers through the support you deliver Maintain concise and clear documentation via ticketing system and knowledge base Essential skills, characteristics and experience You’ll thrive in this role if you: Are motivated and … enjoy working in a fast-paced support environment Have a positive, solutions-focused mindset and a commitment to excellent service Feel confident diagnosing and resolving technical issues Can work independently but also value collaboration and shared success Take pride in ensuring our customers feel supported and informed every step of the way Can demonstrate an interest in ITMore ❯
Acquire practical experience by supporting end users with Line of Business (LOB) software and maintaining IT hardware, while pursuing an IT apprenticeship qualification. Role Serving as first point of contact for system users to support Line of Business (LOB) software packages and IT Hardward Carry out administrative tasks across LOB software Perform remote troubleshooting through diagnostic … techniques and pertinent questions Determine the best solution based on the issue and details provided by users Escalate cases to second line support when necessary Pass on any feedback/suggestions from the users to the appropriate team Identify and suggest possible improvements to procedures Prepare system usage reports Set-up and configure IT hardware Training Information Communications … Technician Level 3 Apprenticeship Standard You will attend City College Norwich (Ipswich Road) one day per week for your training This apprenticeship can support progression such as: Continuation onto a Level 4 apprenticeship such as the Network Engineer, Cyber Security Technologist or Software Developer programs, or development at work or within the Digital sector Successful apprentices will also be More ❯
UNIT 20 - 21, CIRENCESTER OFFICE PARK, TETBURY ROAD, CIRENCESTER, England
TRUST SYSTEMS LTD
Looking for a hardworking individual with a passion for technology to join our IT department. Role Main role/Responsibilities Handling incoming phone calls and gathering required information. Responding to incoming emails and prioritising incidents. Proactively logging alerts from our monitoring systems. Dealing with IT problems and incidents for a variety of customers and technologies. Desirable Skills: A … strong interest in IT and technology. Good inter-personal skills. Customer service skills. Great written and verbal English. Personal Qualities: Team player with ability to work independently. Motivated Flexible attitude Honest Hard-working Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from the Just IT apprenticeship team to … of the business, including (but not limited to): network engineer, infrastructure engineer, cloud engineer, project coordinator, pre-sales consultant. Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Shift based: Start time varies from 07:30 - 11:30. Finish time varies from 16:00 - 20:00. Days to be confirmed. Expected Duration More ❯
Job description Support and Consultancy INTERN About Us CRM Dynamics Ltd is a Microsoft Power Platform solution provider supplying innovative solution to a global marketplace. The Role You will work with the organisation to provide support for Microsoft Dynamics and our own Add-on products. You will be exposed to a wide range of tools and business processes. … This is a great opportunity to learn about solution delivery and support on the Microsoft Power Platform Essential Responsibilities And Duties Troubleshoot and resolve incidents from our Global Customer base. Install and build solutions on the Microsoft Power Platform Implement new projects with our solutions. Required Skills & Qualifications Strong Communication skills Logical thinker with experience with IT solutions … Any experience with IT sales/marketing software would be a bonus The applicant must have the right to work in the UK. Competencies A familiarity with general Microsoft Office software Enjoy and understand IT platform solutions in general. Great customer focus Show initiative to identify and solve interesting technical problems and share the results with the wider More ❯
Providing first-line technical support to customers via phone, email, and helpdesk software (Connectwise), ensuring responses align with agreed service levels. Key responsibilities include logging and managing support tickets, performing daily backup checks, and configuring and installing IT hardware such as workstations, laptops, and printers. Role Responding in line with SLAs to customer support requests: Telephone … Email Connectwise Verbal Answering telephone using standard procedures: Logging support calls onto helpdesk software (Connectwise) if customer has not already logged New user creation for customers Daily backup checks Configuration and installation of workstations, laptops, printers, routers and any other hardware as required. Usually at Flex but may be at customer site Keeping customer updated when working on support … Friday 8:30am - 5pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 10th September 2025 Start Date Thursday, 11th September 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Administrative skills Analytical skills Logical Initiative Qualifications English GCSE, grade Level 2 FS or GCSE 4,C (Essential) Maths More ❯
6 REGENTS WHARF, ALL SAINTS STREET, ISLINGTON, LONDON, England
RND SYSTEMS INTEGRATION LTD
As an IT Helpdesk Apprentice, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance. You will provide an interface with both RnD employees and customers to efficiently assess and analyse IT related issues and resolve or escalate as necessary. Role Customer support: Respond to client inquiries via phone … and in-person, providing timely and effective solutions, ensuring customer satisfaction Troubleshooting: Diagnose and resolve hardware and software issues, escalating complex problems to senior technicians Documentation: Accurately log all support requests and resolutions in the helpdesk system Installation and configuration: Assist with the setup and configuration of new IT equipment and software Maintenance: Perform routine maintenance and updates … on IT systems and equipment Training: Participate in regular training sessions and complete coursework as part of your apprenticeship program Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
TSR Legal - South West
IT Trainer and Technical Support | New Role! The Opportunity: TSR Legal Recruitment is delighted to be working with a respected Cheltenham-based law firm to recruit an IT Trainer and Technical Support Assistant. This is a fantastic opportunity for a tech-savvy professional who enjoys helping others and thrives in a dual role combining IT training with technical support. The Role: In this hands-on, office-based role, youll work closely with the IT Manager to ensure smooth operation of the firm's tech infrastructure, with a focus on: Delivering clear and engaging IT training to staff across all departments Supporting digital literacy and best practice across software and systems Providing first … line technical support to troubleshoot hardware, software, and networking issues Assisting in the management of meeting room tech and AV equipment Promoting efficient use of Microsoft 365, MS Teams Telephony, and key business software Offering support in database development and data analysis About You: We are looking for someone who: Has strong communication and interpersonal skills Can deliver More ❯
Sale, Cheshire, England, United Kingdom Hybrid / WFH Options
Exact Search UK Limited
have a knack for problem-solving and a desire to develop your technical abilities? This is the ideal opportunity for a customer-focused professional, interested in providing software application support for our leading Learner Management System and Case Management System, with the opportunity for career growth in the company to more technical or customer focused roles. The successful candidate … will receive full training on our systems, which includes front and back end user training. Responsibilities and Duties As a Customer Support Consultant, you will play a vital role in ensuring our customers have a positive experience with our market leading Learner Management System. Your key responsibilities will include: Providing online & telephone software support to customers Ensuring support … Liaise with the relevant internal teams including development and implementation Maintaining strong relationship with external and internal customers Creating and maintain supporting documentation for internal use DAILY TASKS: Logging support tickets from customers in our ticketing system Tracking and responding to tickets within our SLA Raising development tickets for defects and change requests Working with all areas of the More ❯
Chalfont St. Peter, Gerrards Cross, Buckinghamshire, England, United Kingdom
QA
The UK’s only charity transforming the lives of people with epilepsy through world-leading research, advocacy and care. Overview: To ensure the delivery of a high quality, reliable support function to all employees throughout the Society via the helpdesk. Responsibilities: Document all IT issues highlighted to you and log all communication regarding the support request and … all departments at the Society, ensuring a timely response, the appropriate prioritisation of calls and a suitable resolution. Escalate any issues or problems that need attention to the relevant support agent. If a serious issue occurs, inform the Head of IT. Perform regular checks on all Comms room based equipment to ensure it is in an acceptable working … order. Log any issues found within the IT helpdesk and manage their resolution. Administer critical background admin applications. Desirable skills: A desire for a career in IT. A keen interest in technology. Experience with the Windows operating systems. Experience with Microsoft office products (specifically Word and Excel). Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C More ❯
As an established and expanding IT Services company, we are looking for a Field Engineer to join our team. You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55) as well as travelling to client premises throughout the Northwest region and on occasions throughout the UK. As a … two days will be the same and you will have input to a wide variety of projects. What will you be doing? Liaising with clients and providing on-site support, installations, maintenance and upgrades Installation and maintenance/testing of Cat 5/6 cabling Hosted VOIP setup & installations including roll out of phone systems, handsets and door entry … systems (3cx) CCTV Installations Installations of networking equipment Responding to faults and replacing equipment Servicing and upgrading of IT products and services Working hours Monday-Friday 8.30am-5pm Part of 24/7 on call rota Occasional requirement to attend our datacentres in Chester and Leeds Continuous learning, undertake training on bespoke software and hardware partnerships that the company More ❯
Healthcare is one of the UK's leading care providers, with a strong reputation for delivering quality services across our homes and hospitals. We are now looking for an IT Finance Systems Support Lead to play a pivotal role in supporting and optimising our billing system (Civica, formerly Coldharbour) and our procurement system (Medius). Working closely with … Finance, Procurement, IT, and external vendors, you'll manage a team of analysts, oversee day-to-day support, and drive continuous improvement. This is a fantastic opportunity for someone with strong technical support and people management experience to step into a role where they can make a real impact. Key Responsibilities Lead and develop a team of … Finance Systems Support Analysts. Manage support requests from Finance and Procurement teams, ensuring timely resolution. Oversee system stability, upgrades, and enhancements. Produce dashboards and reporting through Power BI to track performance and identify recurring issues. Act as a key liaison between Finance, Procurement, IT, and system vendors (Civica & Medius). Ensure compliance with data security, audit, and More ❯
Customer Support – SaaS/IT Helpdesk/CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: Annual Salary up to £41,000 doe 12 months contract PAYE - weekly paid … Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years in Customer Support/Helpdesk/IT Service Desk Comfortable with platforms, tools, and ticketing systems Clear communicator, calm under pressure, team-first Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think you’re a fit? Let’s connect. Just send your CV or LinkedIn profile. Som | som@principlehr.com More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Principle
Customer Support – SaaS/IT Helpdesk/CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: Annual Salary up to £41,000 doe 12 months contract PAYE - weekly paid … Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years in Customer Support/Helpdesk/IT Service Desk Comfortable with platforms, tools, and ticketing systems Clear communicator, calm under pressure, team-first Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think you’re a fit? Let’s connect. Just send your CV or LinkedIn profile. Som | som@principlehr.com More ❯
london, south east england, united kingdom Hybrid / WFH Options
Principle
Customer Support – SaaS/IT Helpdesk/CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: Annual Salary up to £41,000 doe 12 months contract PAYE - weekly paid … Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years in Customer Support/Helpdesk/IT Service Desk Comfortable with platforms, tools, and ticketing systems Clear communicator, calm under pressure, team-first Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think you’re a fit? Let’s connect. Just send your CV or LinkedIn profile. Som | som@principlehr.com More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Principle
Customer Support – SaaS/IT Helpdesk/CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: Annual Salary up to £41,000 doe 12 months contract PAYE - weekly paid … Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years in Customer Support/Helpdesk/IT Service Desk Comfortable with platforms, tools, and ticketing systems Clear communicator, calm under pressure, team-first Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think you’re a fit? Let’s connect. Just send your CV or LinkedIn profile. Som | som@principlehr.com More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Principle
Customer Support – SaaS/IT Helpdesk/CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: Annual Salary up to £41,000 doe 12 months contract PAYE - weekly paid … Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years in Customer Support/Helpdesk/IT Service Desk Comfortable with platforms, tools, and ticketing systems Clear communicator, calm under pressure, team-first Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think you’re a fit? Let’s connect. Just send your CV or LinkedIn profile. Som | som@principlehr.com More ❯
with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯
with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯