Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cathcart Technology
A long established software business are looking for a Senior Support Engineer to join their hybrid team in Glasgow. They are investing heavily in their SaaS platform and building out a brand new product suite. As part of this growth, they're looking for their first dedicated Support Engineer to play a key role in helping clients and … to join at an exciting point of change. The business is in the middle of building a next generation platform, and you'll be right at the heart of it, supporting the rollout, troubleshooting issues, and ensuring customers have a smooth experience. Because this is a brand new role, you'll have plenty of scope to shape how support … across data, application, and configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
A long established software business are looking for a Senior Support Engineer to join their hybrid team in Glasgow. They are investing heavily in their SaaS platform and building out a brand new product suite. As part of this growth, they're looking for their first dedicated Support Engineer to play a key role in helping clients and … to join at an exciting point of change. The business is in the middle of building a next generation platform, and you'll be right at the heart of it, supporting the rollout, troubleshooting issues, and ensuring customers have a smooth experience. Because this is a brand new role, you'll have plenty of scope to shape how support … across data, application, and configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills More ❯
real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Cyber Security course is designed to get More ❯
Currently recruiting for a ICT Support Specialist role paying up to £36k for one of our clients in Peterhead Salary - Up to £36k On Site Peterhead (Base location) (core hours 10am-4pm, to meet 35 hours per week) Need Full Uk Driving Licence Responsibilities Installation, upgrading and general support of a wide range of software applications. In building … installation and upgrading of hardware. In extensive asset management. With Network support, installation and maintenance. OS (Win 7 onwards) UK Drivers Licence and own Car If interested please reply and can share details of the role with you and discuss process further. More ❯
About the roleAs anSC Cleared IT Migration Support Technician you will be providing execution of the ELS Refresh Clinic and therole involves hands-on support with device migration, system updates, andinventory management. Tell me more, tell me more...Our client is currently looking fora recruit in joining their current team, below are the job details for yourreference:You … have about the role, between 09.00amtill 17.00pm Monday to Friday.Shifts: Monday to Friday (37.5 hours)Location: Upavon- PewseyWorking Hours: 09:00am to 5:30pmContract Duration: 3+ MonthsRoles and Responsibilities: Support the setup and operation of the Refresh Clinic onsite Relocate devices from storage to clinic as directed by Contractor Engineer and Site Manager Log into systems using provided devices … under supervision Perform laptop refresh procedures according to project standards Accurately update workflow management systems at each stage Collaborate with Post Migration Technical Support and Site Manager for guidance Conduct and report daily manual stock checks Secure all devices in storage at the end of each day Other stuff we'repotentially looking for: Active SC Clearance is mandatory Strong More ❯
join us, bringing with them strong interpersonal and communication skills and ensure we can continue to deliver an excellent service to our customers! If you have a passion for IT and looking to take that first step, we want to hear from you! Role Overview: Technical expertise is not required for you to be successful with us as full … devices are configured and set up correctly. This will include installation of software across a range of devices: laptops, PCs, smartphones and tablets. Key Responsibilities: Configuring hardware to ensure it meets the specific requirements of the organisation, including setting up operating systems, drivers, and necessary software Identifying and resolving any issues that arise during the installation and configuration process … Keeping detailed records of hardware configurations, installations, and any changes made. This helps in future troubleshooting and maintenance Adhere to agreed SLA's and KPI's. Support a key long-term partner through their digital transformation. Key Information: Pay Rate: £12.60 per hour. Monday - Friday: 8am - 4pm (3:30pm finish on a Friday) Full training will be provided Location More ❯
real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Cyber Security course is designed to get More ❯
real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Cyber Security course is designed to get More ❯
RnD specialises in managed IT services, cloud hosting, security solutions, connectivity and technical consulting based in London & Bristol. Overview: As an IT Helpdesk Apprentice, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance. You will provide an interface with both RnD employees and customers to efficiently assess and analyse … IT related issues and resolve or escalate as necessary.This role is designed to give you hands-on experience while you study towards your IT qualifications one day a week. A quality customer focused approach is essential to ensure all calls are actioned promptly with regular and timely feedback given. Responsibilities: Customer support: Respond to client inquiries via … and in-person, providing timely and effective solutions, ensuring customer satisfaction Troubleshooting: Diagnose and resolve hardware and software issues, escalating complex problems to senior technicians Documentation: Accurately log all support requests and resolutions in the helpdesk system Installation and configuration: Assist with the setup and configuration of new IT equipment and software Maintenance: Perform routine maintenance and updates More ❯
to our customers.Through our Digital Strategy we will streamline our operations, optimise our resources,and foster a culture of collaboration and continuous improvement.Are you ready for the challenge to support this transformation? If so, then read on.You'll be joining the User Experience and be responsible for supporting, maintaining and improving a range of clinical and non clinical systems … your communication skills to translate technical issues into clear language for clinical staff, and collaborate effectively with teams to ensure changes to clinical systems are understood, adopted smoothly, and support safe, efficient patient care. Main duties of the job What are we looking for, the person: We're looking for an enthusiastic, customer focused problem solver who thrives in … to develop your skills in line with evolving both national and local digital systems, in line with patient care needs. Experience: You'll bring proven experience of providing ICT support within a healthcare or similarly regulated environment, ideally within a large or complex organisation. You will be confident in supporting and maintaining clinical systems such as Electronic Patient Records More ❯
technology. You may be working with physical hardware in-person and on-site, or remotely with cloud-based virtual software and technologies Role Key responsibilities may include: Provide technical support to both internal and external customers remotely and/or face-to-face Establish and diagnose technical problems and faults Apply the appropriate security policies in line with organisational … to resolve issues Undertake the relevant processes using tools and technologies to resolve technical issues Document and escalate tasks to ensure a clear audit trail and progression of issues Support Technician Resolving system user queries and resolving faults in a helpdesk environment Training Possible full-time role at the end of the apprenticeship. Apprenticeship Standard Information communications technician (level … and 5:30 pm. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Wednesday, 24th September 2025 Start Date Wednesday, 1st October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Qualifications English GCSE, grade C/4 (Desired) IT or Digital Related GCSE, grade C/4 (Desired) Maths GCSE, grade C More ❯
Software Support Analyst - SQL/Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on … build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £24-27K Apply now for immediate consideration and interview this week! Software Support Analyst - SQL/Saas/Applications Oscar More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
QA
you are looking for a place where your contributions matter and you can grow professionally, we are the place for you. Responsibilities: We are seeking a motivated 1st Line Support Technician to join our team in south Sheffield. In this role, you will: Be the first point of contact for our customers Handle enquiries over the phone Handle enquiries … in writing This position is perfect for individuals who are passionate about starting a career in IT or looking to enhance their skills in a supportive and fast-paced environment. Desirable skills: Strong work ethic and excellent organizational skills Strong analytical and troubleshooting skills to diagnose and resolve technical issues effectively Ability to work under pressure and maintain a More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
basis; the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and … to ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and More ❯
A Career with Point72's Application Support Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company's IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise … agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. Our Application Support Team's mission is to deliver a stable production environment for our investment professionals to safely grow their businesses while quickly responding to and remediating system outages and client needs. We are a rapidly growing … members the opportunity to collaborate across the Firm's various technology teams to achieve joint success. What you'll do Lead the build out of the Macro trading application support function to provide technical support to our investment professionals Act as a key escalation point for application incident management, leading communications with end-users and senior technology stakeholders More ❯
real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Cyber Security course is designed to get More ❯