Databricks is hiring an experienced ITSupport Specialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the ITSupport team and ensure the best possible user … the bar for providing capabilities to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the ITsupport staff, applying … assigned project work and provide updates to ensure accuracy. Work with other ITS team members to improve efficiency by implementing new processes, tools, strategies, and automation. Work collaboratively across IT and serve as an ambassador for the IT organization with our internal stakeholders. Provide the best customer service experience for all Bricksters when troubleshooting their support requests More ❯
Software/ITSupport Manager- Darwen, Lancashire BB3Office based: 9am to 5pm Monday-Friday Salary : £40k Benefits : 25 days holiday plus Bank holidays and more to be discussed used at the application stage. Be the driving force behind exceptional customer experiences. We’re looking for a passionate and proactive Leader who’s ready to elevate service delivery, build … with customers. This role is ideal for someone who thrives in fast-paced environments, loves solving complex problems, and has a talent for leading and inspiring others in the ITsupport sector. What You’ll Be Doing Lead with purpose: Guide and support a team of service professionals, ensuring smooth operations and consistently high performance. Shape the … leadership team discussions, contributing ideas, insights, and performance reports. Unlock value: Identify and manage service activities outside of contract scope to ensure they are correctly billed as additional services. Support smart usage: Advise customers on best practices for operating and maintaining their systems and equipment. What You’ll Bring Experience & Skills 3+ years in a leadership role, managing teams More ❯
for news, sport and program contribution. Globecast is a global operation and has operations and teleport facilities in every continent. Responsibilities: Act as the first point of contact for ITsupport via phone, email, or ticketing system. Diagnose and troubleshoot hardware, software, and network issues. Provide technical assistance for Windows, Microsoft 365, and common business applications. Set up … and configure new user accounts, desktops, laptops, and mobile devices. Escalate complex issues to senior technicians or relevant departments when necessary. Maintain accurate documentation of support requests and resolutions. Assist with routine maintenance, updates, and inventory of IT equipment. Desirable skills: Basic understanding of IT principles, including networking, operating systems, and software applications. Ability to prioritize tasks More ❯
or just a better sense of belonging, we believe we've created a culture in which everyone can succeed, no matter how you got here. The Position Joining our IT Operations team, you'll be on the front line alerting our technology teams to incidents, outages and ongoing issues, and supporting future risk mitigation. Each day is different, and … as the company continues to scale, our IT Operations team needs to adapt, which you can get involved with! Working with a variety of technical teams, you will conduct system analysis of operational issues to include automation, troubleshooting, and problem solving. You'll be charged with monitoring the production environments, ensuring proactive management of events, active vendor management and … role has a shift pattern of Monday to Friday 0600 - 1400, at least three times per week. Some of your day-to-day responsibilities will include: Proactive monitoring and support of the production environmentsto reduce the potential for errors Act promptly on alarms, service degradation and outages, and act as a focal point for outages until restoration Maintain a More ❯
Job Title: Digital Operations Manager/IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: £60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital … lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team … of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
Involved Solutions
Job title : ITSupport Specialist Location : Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours : 8:30am to 5:00pm or 9 - 5:30 Salary: £40k - £46k We are working with a Managed Service Provider who are looking for an ITSupport Specialist to support their clients with a mixture of BAU and project work. The successful ITSupport Specialist will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset. In addition to this, the ITSupport Specialist will become part of a social and supportive team. They … are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The ITSupport Specialist will be providing support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days they will be required to support their other clients across More ❯
IT Training and Process Support Analyst North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support Analystrole will be people facing supporting the rollout of new technology and processes and driving efficiency and best … practice. Responsibilities include: Delivering training sessions Developing training guides Process efficiency Support with process related queries Work with teams to improve processes Project support and management Systems onboarding training Requirements: Experience in IT training and delivery (either within legal or professional services) Proven process improvement A people person passionate about skill development A professional that can liaise … with the wider IT and firm wide teams Experience in the roll out of new technology and processes Familiarity with legal software Highly organised Able to provide proactive solutions This is an exciting opportunity to join a highly regarded Law Firm in North Yorkshire. With offices in York and the surrounding areas, there will be an element of travel More ❯
ITSupport Technician Derbyshire Permanent to £30,000 (DOE) ITSupport Technician needed for a permanent position in Derbyshire (approx. 10 miles north of Derby ). A superb opportunity for an IT Technician looking to progress their IT career, with potential to take a step-up into an ITSupport Team Leader … A chance to join an established and growing business with a proven track record in their industry. Start asap during Summer 2025. Key experience + responsibilities will include: Managing IT service requests from end-users + resolving IT incidents to 1st/2nd line level. Escalating more complex issues to 2nd/3rd Line ITSupport teams, and external 3rd party providers. Setting up end-user hardware using imaging and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. Supporting IT projects including software/hardware upgrades + rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading/managing a small ITMore ❯
ITSupport - Operations Specialist London Fully onsite initially, then hybrid £40,000 - £48,000 + Benefits ITSupport - Operations Specialist Our client is seeking an experienced ITSupport Operations Specialist to join their team. This is an excellent opportunity for a motivated IT professional, ideally within the banking or financial services sector. Key … Responsibilities Support the Bank’s IT systems and applications in line with established operational standards Provide first-line ITsupport to users, troubleshooting and resolving technical issues Support and maintain PC networks and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage … user access, including onboarding and offboarding Oversee mobile device management Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial services industry Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service More ❯
ITSupport Technician Derbyshire Permanent to £30,000 (DOE) ITSupport Technician needed for a permanent position in Derbyshire (approx. 10 miles north of Derby ). A superb opportunity for an IT Technician looking to progress their IT career, with potential to take a step-up into an ITSupport Team Leader … A chance to join an established and growing business with a proven track record in their industry. Start asap during Summer 2025. Key experience + responsibilities will include: Managing IT service requests from end-users + resolving IT incidents to 1st/2nd line level. Escalating more complex issues to 2nd/3rd Line ITSupport teams, and external 3rd party providers. Setting up end-user hardware using imaging and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. Supporting IT projects including software/hardware upgrades + rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading/managing a small ITMore ❯
ITSupport Engineer {Management Software} Poole - Hybrid £25,000 - £30,000 + Bonus + Internal Training + Progression + Hybrid Are you an ITSupport Engineer looking for the opportunity to progress your career in an extremely ambitious, forward thinking company that provide specialist Software to prestigious organisations such as the NHS? You will receive specialist … grow your career in a rapidly growing industry, for a market leading company that will push you to unlock you full potential and develop you in all aspects if IT, from technical support to software development and project implementation? On offer is a great opportunity for a Junior ITSupport Engineer to work in an experienced … team in a company that have over 25 years' experience in delivering document management and workflow solutions. In the role, the successful ITSupport will have a varied role from providing technical support to customer to presales support. This role would suit a Junior ITSupport Engineer looking for a varied, client facing role where More ❯
Overview Highly successful private school, with an outstanding educational record, require experienced ITSupport Engineer for a key position working within beautiful school grounds in Chertsey Surrey. About the role The ITSupport Engineer will work within a small friendly team assisting staff and pupils with a variety of ITSupport problems and to … ensure all IT hardware and software utilsed by teachers, pupils and office staff remain fully functional at all times. Key duties include: Providing 2nd and 3rd line support for a variety of computing devices including IPAD, Apple Mac, Windows computers and printers Maintaining different IT Networks within the school Regularly providing maintenance to existing hardware and school … computer systems Installing and configuring new IT software and software upgrades Maintaining the school IT manual and writing reports on the status of all software and hardware Carrying out diagnostics tests on malfunctioning hardware or software Executing security checks on all systems Managing all phases of assigned IT projects and assisting other staff with projects as required More ❯
Graduate ITSupport Engineer {Management Software} Poole - Hybrid £25,000 + Bonus + Internal Training + Progression + Hybrid Are you a recent Graduate with an IT related degree looking for the opportunity to progress your career in an extremely ambitious, forward thinking company that provide specialist Software to prestigious organisations such as the NHS, who will … grow your career in a rapidly growing industry, for a market leading company that will push you to unlock you full potential and develop you in all aspects if IT, from technical support to software development and project implementation? On offer is a great opportunity for a recent IT Graduate looking to work in an experienced team … in a company that have over 25 years' experience in delivering document management and workflow solutions. In the role, the successful Graduate ITSupport Engineer will have a varied role from providing technical support to presales support. This role would suit a recent Graduate looking for a varied, client facing role where you can work on a More ❯
Onsite Level 2 ITsupport for users in hardware and software issues. Contact us directly with any questions about this open position. Previous experience in a regulated environment is desirable but not essential. Experience resolving problems directly with users. Strong customer service skills. Comfortable with various deskside technologies. The role may require enhanced referencing or vetting due to … its nature. As part of a dedicated support team, you will work onsite to provide support for Lab-based IT within our client's pharmaceutical facilities. You will be supported by your Service Delivery Manager and colleagues. You will handle various tickets throughout the day, addressing each with empathy, pragmatism, and a focus on customer service-aiming … to resolve issues satisfactorily and leave users satisfied. Join Us Hemmersbach provides IT infrastructure services in over 190 countries with 50 subsidiaries. We serve leading companies in the IT industry. We go the extra mile, not only satisfying our customers but also contributing to social causes: 20% of profits support Hemmersbach Rhino Force and Hemmersbach Kids' Family. More ❯
IT Technical Support Engineer - SC Cleared Location: Multiple UK Locations Rate: £180 - £200 Per Day (Inside IR35) Contract Length: 6-months with extensions Summary: We're looking for a proactive and detail-oriented IT Technical Support Engineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone who … thrives in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards. Key Responsibilities: Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication. Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures. Coordinate … and process hardware disposals in accordance with agreed protocols. Perform triage and basic hardware repairs on in-warranty devices, including liaising with vendors for parts and returns. Replenish IT lockers and ensure availability of essential equipment for end users. Identify and escalate service issues or opportunities for improvement to the Team Leader. Adhere to all site-specific regulations and More ❯
ITSupport Trainee/Apprentice required to work onsite Monday - Friday 5 days a week (required to work 1 Saturday in 3 and then 1 Saturday in 4 weekends). My client is based in Thatcham, as this is a very rural area, you will need to have your own transport (ESSENTIAL). Please note my client will … Tier 2 General Visa's too as after expiry date you will need sponsoring. Job responsibilities: Full training will be provided, once trained up you will be expected to support the following: Responsible for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service … desk in support of all client's areas. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: You must have a passion for IT Show willingness to learn new skills, keen & enthusiastic Want to understand ITIL More ❯
Senior Site ITSupport Engineer required for an ongoing contract role, working on behalf of our client, a global oil & gas/energy engineering contractor. This role is to provide ITsupport on site for a major new energy project based in North Wales. As a Senior Site ITSupport Engineer you will join … their team during the construction phase. As Level 2, you will manage and support the implementation of the IT infrastructure to be used by the employees who will come in the next months, including handling and solving helpdesk tickets. After this phase you will manage the updates and coordinate & supervise the helpdesk activities. Responsibilities : Follow and supervise the … installation of IT equipment with the vendors to make the domain network and servers available Support the intervention of external providers for the domain network installation and configuration of any other IT items (WI-FI AP, switches, printers) Identify software and hardware problems and run diagnostic programs or use test equipment to locate source of problems Maintain More ❯
Subscribe to our newsletter below and never miss the latest updates or an exclusive offer. Apply to: Junior ITSupport Desk Engineer Apprentice Name Email Telephone Address Cover Note Upload CV What do you want to search? Keyword Apprenticeship Type Location Junior ITSupport Desk Engineer Apprentice , Apply From: 09/05/2025 Learning Provider … Delivered by JUST IT TRAINING LIMITED Employer ACCRUETEK CONSULTING LIMITED Vacancy Description Assist in troubleshooting and resolving hardware, software, and network issues Provide first-line technical support to users via phone, email, and in person Help install, configure, and maintain desktops, laptops, printers, and peripheral equipment Support system updates, backups, and routine maintenance activities Document support … solutions in ticketing systems Shadow and learn from senior engineers in diagnosing system and network failures Monitor system performance and escalate complex issues appropriately Key Details Vacancy Title Junior ITSupport Desk Engineer Apprentice Employer Description Eleven years ago, in the heart of London's vibrant communities, AccrueTek started out with a significant promise - to be the trusted More ❯
South West London, London, England, United Kingdom
Love Success Recruitment
ITSupport Engineer - Onsite | 5-Week Contract | £170-£180/day + Holiday Pay Location: St James's, London SW1Y Duration: July 21 - August 26 (ASAP Start) Schedule: 5 days per week, office-based A leading organisation is seeking an experienced ITSupport Engineer for a 5-week onsite contract. The role combines day-to-day … service desk responsibilities with high-level VIP support. The ideal candidate will be confident working in a fast-paced, professional environment, supporting senior executives and maintaining critical IT systems. Key Responsibilities: Service Desk Support: Manage incidents and service requests from creation to resolution Prioritise, assign, and escalate tickets in line with SLAs Collaborate with 1st Line and backend … support teams for troubleshooting Communicate clear, user-friendly updates to end-users Accurately log all calls and issues in the service management system Use knowledge bases to support a wide range of applications and services VIP and Desk-Side Support: Provide onsite and remote support to executives and senior stakeholders Support approx. 50 users at More ❯
SC Cleared SupportIT Engineer We are working to acquire a range of Support Engineers across the UK to support with a large migration project. You must be SC cleared to apply for this role. Please see the locations available at the bottom of this post. Key Responsibilities: Ticket Management: Efficiently manage and update assigned support … tickets for your hub and surrounding areas, ensuring service levels are met according to contractual agreements. Stock & Asset Management: Oversee hub stock, including the precise scanning and tracking of IT equipment as it moves in and out of locations, adhering to contractual obligations. Disposal Management: Effectively manage the disposal process for IT assets passing through your hub … perform hardware repairs on in-warranty equipment. You'll also be responsible for coordinating with vendors for parts procurement and returns as per contract. Locker Replenishment: Manage and replenish IT equipment lockers as needed and specified by contractual agreements. Service Improvement: Proactively identify and highlight potential service issues or opportunities for service improvement to your Team Leader. Process Adherence More ❯
SC Cleared SupportIT Engineer We are working to acquire a range of Support Engineers across the UK to support with a large migration project. You must be SC cleared to apply for this role. Please see the locations available at the bottom of this post. Key Responsibilities: Ticket Management: Efficiently manage and update assigned support … tickets for your hub and surrounding areas, ensuring service levels are met according to contractual agreements. Stock & Asset Management: Oversee hub stock, including the precise scanning and tracking of IT equipment as it moves in and out of locations, adhering to contractual obligations. Disposal Management: Effectively manage the disposal process for IT assets passing through your hub … perform hardware repairs on in-warranty equipment. You'll also be responsible for coordinating with vendors for parts procurement and returns as per contract. Locker Replenishment: Manage and replenish IT equipment lockers as needed and specified by contractual agreements. Service Improvement: Proactively identify and highlight potential service issues or opportunities for service improvement to your Team Leader. Process Adherence More ❯
Job Title: OT/ITSupport Engineer Duration: 12+ Month Contract Location: Bristol/Bath Day Rate: Competitive - Outside IR35 Overview: Chapman Tate is seeking a Shopfloor OT/ITSupport Engineer to join a growing team supporting manufacturing-critical applications and infrastructure in a highly complex and demanding production environment. This long-term contract role … will see you providing support for operational technology (OT), IT systems, and production line equipment within a high-availability shopfloor setting. The role is 100% onsite in Bristol, offered outside IR35, and will start from 1st September 2025. Key Responsibilities: Provide day-to-day monitoring and resolution of incidents, with a preference for experience using ServiceNow. Work closely … with both IT and business users to resolve functional issues. Triage and escalate issues across cross-functional teams to ensure timely resolution. Maintain service management standards, including Incident, Problem, Change, and Capacity management. Adhere to defined SLA agreements, shift rotations, and delivery models. Collaborate with SMEs and other stakeholders to ensure a high standard of service continuity. Maintain effective More ❯
Job Title: OT/ITSupport Engineer Duration: 12+ Month Contract Location: Bristol/Bath Day Rate: Competitive - Outside IR35 Overview: Chapman Tate is seeking a Shopfloor OT/ITSupport Engineer to join a growing team supporting manufacturing-critical applications and infrastructure in a highly complex and demanding production environment. This long-term contract role … will see you providing support for operational technology (OT), IT systems, and production line equipment within a high-availability shopfloor setting. The role is 100% onsite in Bristol, offered outside IR35, and will start from 1st September 2025. Key Responsibilities: Provide day-to-day monitoring and resolution of incidents, with a preference for experience using ServiceNow. Work closely … with both IT and business users to resolve functional issues. Triage and escalate issues across cross-functional teams to ensure timely resolution. Maintain service management standards, including Incident, Problem, Change, and Capacity management. Adhere to defined SLA agreements, shift rotations, and delivery models. Collaborate with SMEs and other stakeholders to ensure a high standard of service continuity. Maintain effective More ❯
We are Hiring for an incredibly supportive company- Senior Regional 1st Line ITSupport Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday + the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages … This is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line ITsupport role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably More ❯
ITSupport Engineer (MSP) Lancaster £27 - 32k plus private health + more benefits The Opportunity for you Are you currently working at 2nd line, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team. As a … nd line ITSupport Engineer, youll be based in the Lancaster office for an MSP who support nearly 300 clients. Our client has recently won contracts and in turn, needs to grow out their tech team. Safe to say theyre heading in the right direction. This MSP is looking for a Microsoft bias engineer who is looking … their members of staff start out as an apprentice and work their way up to shareholder! You will be working in a team of 6 alongside other analysts fixing IT issues from external customers to ensure their businesses can run smoothly. You will be working in a busy office environment and will have to be customer focused and able More ❯