Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Space Station Ltd
maximum benefits from them. This role is full-time, working 5 days out of 7, with some weekend and bank holiday working. As an ITSupport Engineer, you will be responsible for providing first-line technical support to staff, partners, and clients. You will support the … IT helpdesk, troubleshoot technical issues, assist in IT development projects, and ensure smooth operations across multiple office locations. Who we're looking for The role requires someone who is organised, can manage their time effectively, and has the ability to think logically. You should have excellent listening and … with Office 365, Active Directory and MS Entra (admin level) Strong problem-solving and multi-tasking skills Excellent communication skills with the ability to support users at all levels A customer-focused mindset with a proactive and positive approach Familiarity with PC hardware, Microsoft operating systems, and networking essentials. More ❯
What do you want to search? Keyword Apprenticeship Type Location ITSupport Apprentice Apply From: 27/02/2025 Learning Provider Delivered by VELOCITY 1ST LIMITED Employer Velocity Academy Vacancy Description Your duties and responsibilities in this role will consist of: Providing IT advice, guidance, and … technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner. Provide excellent customer service as the first point of contact … for all IT-related service requests. Strong communicator in providing detailed written responses to people's requests, as well as clear articulate verbal responses when required. Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process. Maintain service desk records, asset More ❯
We are looking for a ITSupport Technician to join our London team. The perfect candidate would be someone who enjoy the creative industries but has a strong interest for IT, creative production, editing/rendering workflows, servers and networks. All work is onsite in our Holborn … expectations of a successful candidate: A sharp eye for detail. Proficiency in Windows and Mac OS. A strong interest in technology. Provide 2nd line ITsupport to our staff. Assessing the requirements, urgency of arising problems and executing solutions to fix issues. Confidence in opening up and replacing … firewalls, servers, switches, access points, telecom systems, ensuring stable performance across our sites. On-boarding and off-boarding of our employees. Following and maintaining IT policies and protocols. Support the optimisation of our NAS systems. Contribute to the installation, maintenance and monitoring of networking security measures. Ensuring our More ❯
We are looking for a ITSupport Technician to join our London team. The perfect candidate would be someone who enjoy the creative industries but has a strong interest for IT, creative production, editing/rendering workflows, servers and networks. All work is onsite in our Holborn … expectations of a successful candidate: A sharp eye for detail. Proficiency in Windows and Mac OS. A strong interest in technology. Provide 2nd line ITsupport to our staff. Assessing the requirements, urgency of arising problems and executing solutions to fix issues. Confidence in opening up and replacing … firewalls, servers, switches, access points, telecom systems, ensuring stable performance across our sites. On-boarding and off-boarding of our employees. Following and maintaining IT policies and protocols. Support the optimisation of our NAS systems. Contribute to the installation, maintenance and monitoring of networking security measures. Ensuring our More ❯
the market leader in the UK for supplying state of the art Alarm Management systems to the alarm monitoring industry. We also supply and support systems in Europe and the USA. The average time with Monitor now exceeds 5 years. We are one of the most attractive employers in … York and people don't want to leave us. Job Description: Estio Training is thrilled to offer a new opportunity for an ITSupport Engineer Apprentice for a premier supplier of alarm monitoring systems based in York. Role Summary: The vacancy will initially involve training in all the … aspects of a software supplier from the writing of the code, through testing, to the distribution and support of the application. Key Responsibilities: As an ITSupport Apprentice your main roles and responsibilities will include: Initially the candidate will undergo a mixture of training and on the More ❯
1st Line ITSupport Engineer - Central London - £28,000 - Great Opportunity! Role : 1st Line ITSupport Engineer Areas : Central London (EC1) Salary : £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and … world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. More ❯
1st Line ITSupport Engineer - Central London - £28,000 - Great Opportunity! Role : 1st Line ITSupport Engineer Areas : Central London (EC1) Salary : £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and … world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. More ❯
1st Line ITSupport Engineer - Central London - £28,000 - Great Opportunity! Role : 1st Line ITSupport Engineer Areas : Central London (EC1) Salary: £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and … world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
ITSupport - 1st/2nd line - £35K - Slough We're on the hunt for a dynamic First Line & Second Line ITSupport Analyst who's obsessed with all things tech - from tinkering with hardware and software to mastering cutting-edge communications systems. Responsibilities Customer Support & Issue Resolution - Handle incoming support calls and tickets, diagnose and resolve technical issues, escalate complex problems, and track cases on Jira. Technical Implementation & Training - Install and customize applications for new customers, conduct training sessions, and test bug fixes before deployment. Technical Expertise & Skills - Ideally you will have some … remote access tools, with strong communication skills and the ability to work autonomously in a fast-paced environment. This isn't just a job - it's your launchpad to a career with a fantastic company. Ready to join the action? Apply now for an interview this week. More ❯
Job Description IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in … support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in … HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructure related enquiries More ❯
Subscribe to our newsletter below and never miss the latest updates or an exclusive offer. Apply to: Apprentice IT Software Support Name Email Telephone Address Cover Note Upload CV What do you want to search? Keyword Apprenticeship Type Location Vacancy Description Role Purpose: Working in a team and … times. To be customer focused with a friendly personality and the confidence to deal with customers and colleagues over the telephone answering 1st line support calls. To support strong team ethics and help maintain a 'Can Do' attitude. To ensure incidents or problems are escalated to the correct … levels. Key Responsibilities: Answering the phone to customer base Logging call incidents and providing support to achieve Incident and Problem resolution or escalation Ensure customer issues are addressed promptly and within internal SLA's Help support a wide range of bespoke software packages, as well as various operating More ❯
ITSupport Analyst with Microsoft Technologies We are looking for an experienced ITSupport Specialist. You will possess a range of computer hardware, software, and infrastructure skills in a corporate environment, and have demonstrable experience working as part of a busy corporate team engaging with staff … be considered, you will have spent at least 3 years in a similar role. You will use Zoho ManageEngine to provide high-quality technical support to the business, directly contributing to customer success and executive reporting. Your responsibilities include troubleshooting and resolving technical issues across a broad client and … security requirements and relevant software and hardware solutions Knowledge of ISP solutions and connectivity requirements Wi-Fi solution experience and knowledge Understanding of core IT compliance standards such as ITIL, GDPR, and PCI/DSS Personal Attributes: Excellent written and oral communication and interpersonal skills, comfortable with non-technical More ❯
always looking for ways to keep up with ever-changing technology, then you have come to the right place. We are seeking a dedicated ITSupport Engineer to join our team to help maintain our company's infrastructure, resolve technical issues, and provide support to our employees … both locally and globally. Job Description The Job This is a "hands-on" role where support is often provided face to face and over the telephone in the workplace, which requires a calm, professional, and sensitive approach. Provide telephone and email support for internal users Microsoft 365 User … testing Ensure that all problems are accurately logged within Helpdesk system, resolved promptly and efficiently, or escalated where appropriate Document new and update existing IT procedures Assist with projects of all sizes including technology infrastructure and software projects Overall management and responsibility for the efficient handling of supportMore ❯
Lambeth, Greater London, United Kingdom Hybrid / WFH Options
Connect Group
boroughs)/Hybrid with options to work from home about 5 weeks a year Connect Group are working with a leading UK provider of support services for the education sector. The candidate will be responsible for understanding the company's service delivery expectations, prioritising customer satisfaction through proactive communication … and support, and independently managing school networks. The role also involves managing straightforward ICT projects, providing practical training, and maintaining detailed reporting and documentation. Job Responsibilities: Provide ICT technical support and guidance to clients and internal staff. Maintain effective communication with internal support teams and leadership. Manage …/Google Workspace), including user management and application support. Like the look of this job? Reach out to me at (email address removed) IT Engineer (Information Technology Engineer) 2nd line Support Engineer Systems Engineer Network Engineer Infrastructure Engineer Technical Support Engineer Systems Administrator ITSupportMore ❯
Role: 2nd Line ITSupport Technician Location: Bromsgrove Salary: £33,000 Are you an experienced 2nd Line ITSupport professional looking for a permanent position in the bustling tech sector? Our client is seeking a dynamic individual to join their managed service provider team based in … opportunities to work with diverse technologies including Windows environments, servers, networks as well as Azure services. This opportunity isn't just about technical skills; it's also about mobility and customer focus-holding a driving licence is essential for this job since your expertise may be needed at different … sites or locations. Key Responsibilities: - Provide comprehensive second-line support across various platforms. - Troubleshoot issues related not only to desktops but also server infrastructures. - Maintain and administer network systems within varied environments. - Work confidently with cloud-based solutions such as Microsoft Azure. Essential Skills Required: Windows Operating Systems: Experience More ❯
Edinburgh, MLN, United Kingdom Hybrid / WFH Options
NatWest
Team. We’ll provide all the technical training you’ll need to be successful in your role You’ll complete the externally Digital Technology – ITSupport Level 8 apprenticeship programme, which will set you up with excellent career prospects. For more information about the programme please see our … FAQs Our people are the foundation that success is built on, so we’re passionate about supporting them too. We’ll support you in completing your programme and you’ll be part of our growing community of apprentices This job does not meet Skilled Worker visa sponsorship requirements We … opinions in the room – and if you value this too, there’s a place for you with us. What you'll do As a ITSupport Apprentice within our Digital X – Hosting Solutions Team you will : Support the provision of the day-to-day technology based services More ❯
1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing ITsupport to a diverse client base, managing support tickets efficiently, and ensuring … excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally … and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop More ❯
1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing ITsupport to a diverse client base, managing support tickets efficiently, and ensuring … excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally … and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop More ❯
Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience … a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to … day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on More ❯
IT End User Support Horsham, West Sussex IT End-User Systems Technician needed for a leading organisation based in Horsham, West Sussex, who are looking to employ an experienced IT End-User Systems Technician with an in-depth knowledge of solving complex IT problems and … have seamless technology experiences. Salary & Benefits Salary: Competitive 33 day's holiday Pension Plan Career Progression Training Some of the main duties of the IT End-User Systems Technician will include: Provide advanced technical support - Diagnose and resolve complex issues Manage and maintain our Windows environment, PCs, laptops … and mobile devices running at peak performance Install, configure, and troubleshoot our PC and laptop environment Support remote and on-site users across the Southeast of England In order to be the successful IT End-User Systems Technician and have a chance to gain such an exciting opportunity More ❯
IT End User Support Horsham, West Sussex IT End-User Systems Technician needed for a leading organisation based in Horsham, West Sussex, who are looking to employ an experienced IT End-User Systems Technician with an in-depth knowledge of solving complex IT problems and … have seamless technology experiences. Salary & Benefits * Salary: Competitive * 33 day's holiday * Pension Plan * Career Progression * Training Some of the main duties of the IT End-User Systems Technician will include: * Provide advanced technical support - Diagnose and resolve complex issues * Manage and maintain our Windows environment, PCs, laptops … and mobile devices running at peak performance * Install, configure, and troubleshoot our PC and laptop environment * Support remote and on-site users across the Southeast of England In order to be the successful IT End-User Systems Technician and have a chance to gain such an exciting opportunity More ❯
Are you looking to take the next step in your IT career with a well-established and growing company? We are seeking Level 2 and 3 IT Engineers with a strong technical background, customer service skills, and a passion for delivering exceptional results. If you have prior IT … from you! What are the requirements? To be successful in this role, you will need: Level 2 Engineers : A minimum of 1 year of ITsupport experience, a good understanding of network systems, and a strong problem-solving mindset. Level 3 Engineers : At least 3 years of experience … Virtualisation (Hyper-V, VMWare), SAN, NAS PowerShell scripting for automation and tasks What will your role involve? Level 2 Tasks: Day-to-day desktop support and troubleshooting, both remote and on-site. Installing, configuring, and repairing hardware and software. Supporting network performance and security by monitoring systems, investigating issues More ❯
Job Description ITSupport Analyst with Microsoft Technologies We are looking for an experienced ITSupport Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging … you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad … relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical More ❯
West Bromwich, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Role: 1st/2nd Line ITSupport Location: West Brom Salary: £28,000 Are you ready to take your IT career to the next level? We are seeking a dedicated and enthusiastic individual for a 1st/2nd Line ITSupport role within a dynamic … hybrid working flexibility, perfect for those who thrive on variety and wish to gain hands-on experience with multiple technologies. Responsibilities: Provide first-class support as part of our helpdesk team Troubleshoot technical issues across diverse systems Collaborate closely with senior technicians on complex matters Technical Skills Required … and Exchange Azure AD/Entra server support networking knowledge (desirable) service desk experience This position offers not just another job but also serves as an excellent chance for personal growth by getting hands-on experience across numerous platforms under mentorship from seasoned professionals-all this while enjoying the More ❯
2 COLLEGE COURT, GILDERSOME, MORLEY, LEEDS, England
AFP TECHNOLOGY LIMITED
AFP Technology's apprenticeship programme. No prior experience is necessary—just a willingness to dive in and grow with us! Role Provide first line ITsupport to over 130 businesses across Yorkshire and beyond both remote and on site. To organise your own time and self-manage your … virtually by remoting into users or in person on site or with PC’s brought to the office. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud SupportMore ❯