Job ID: Amazon/Slovakia/s.r.o. As an ITS Support Associate, you'll be the go-to expert for Amazon's global corporate employees' in our Bratislava offices, providing essential and exceptional on-site technical support to ensure their productivity remains uninterrupted. Amazon's ITS Support Associates are committed, dependable and customer focused on the IT experience, ensuring our employees have the tools and resources they need to stay productive and efficient. ITS Support Associates have a solid understanding of IT standards, systems and equipment deployed throughout Amazon. They adapt to new … filled with exciting challenges and opportunities to showcase your technical expertise. You'll engage with Amazonians across various teams, owning and understanding their unique IT needs and providing personalized support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
NMS Recruit
NMS Recruit are seeking a driven and enthusiastic IT Technician to join a personable MSP based in Chester. This role offers a wide variety of tasks giving you great exposure to supporting all areas of the business including project work and cloud based solutions. This role is full time … office, no hybrid or working remote available. The role is very much suited to someone who enjoys using a wide range of IT skills, someone who wishes to maintain and continually learn across multiple skill sets. The ideal candidate will have a passion for IT with at least … years experience in an ITSupport role and an eagerness to develop experience within cloud based solutions. The role is a full time office role, you will also need to have a driving license to travel to customer sites as and when required. Project Related Activities You will More ❯
nottinghamshire, midlands, United Kingdom Hybrid / WFH Options
EMBS Technology
2nd Line ITSupport Engineer – Step into 3rd Line | Nottinghamshire | Hybrid Are you an experienced 2nd Line Engineer ready to take the next step towards 3rd Line? We're working with a growing, fast-paced tech business in Nottinghamshire that's looking for a client-focused ITSupport Engineer to join their close-knit team. If you're keen to work across a variety of technologies, get involved in project work, and expand your technical capabilities – this could be the opportunity you’ve been waiting for. This is a hybrid role, blending remote work with … time at their offices and regular client visits across the East Midlands. It’s a hands-on, customer-facing role where you'll be part of a collaborative team supporting a broad and interesting client base. What you'll be doing: Act as a key escalation point for 1st More ❯
Your new role Our client, in the Greater Exeter area, is seeking a skilled ITSupport Engineer to join their team. This is an exciting opportunity to play a key role in modernising their IT infrastructure while providing essential technical support. The successful candidate will analyse existing … systems, recommend improvements, and help maintain a robust IT environment. My client offers a collaborative work culture with excellent prospects for professional development. Supporting the modernisation of all aspects of IT within the business Assisting the Support desk with technical enquiries and issue resolution Monitoring and maintaining … reporting and information as required Configuring end-user devices (hardware setup, policy management, compliance) Producing clear, concise documentation for both end users and the support team What you'll need to succeed Proven experience with Windows Server 2016-2019 environments Extensive networking knowledge including DNS, DHCP, TCP/IP More ❯
An established investment management firm is seeking a mid-level ITSupport Analyst to join its tech-support help desk team based in London. This role will provide operational support across a range of end-user applications and workstation hardware, primarily focusing on the London office … while also assisting with remote requests. Responsibilities: Deliver hands-on technical support for end-user applications, workstation hardware, and peripherals, ensuring minimal downtime. Assist with the setup, configuration, and deployment of new workstations and software applications. Provide support for market data and trade execution platforms. Troubleshoot and resolve … and access issues for remote employees. Perform daily operational tasks including morning status reporting, data centre checks, and management of trouble tickets. Contribute to IT projects such as system migrations, upgrades, and office relocations. Requirements: BA/BS in Computer Science or a related field. 3+ years of experience More ❯
An established investment management firm is seeking a mid-level ITSupport Analyst to join its tech-support help desk team based in London. This role will provide operational support across a range of end-user applications and workstation hardware, primarily focusing on the London office … while also assisting with remote requests. Responsibilities: Deliver hands-on technical support for end-user applications, workstation hardware, and peripherals, ensuring minimal downtime. Assist with the setup, configuration, and deployment of new workstations and software applications. Provide support for market data and trade execution platforms. Troubleshoot and resolve … and access issues for remote employees. Perform daily operational tasks including morning status reporting, data centre checks, and management of trouble tickets. Contribute to IT projects such as system migrations, upgrades, and office relocations. Requirements: BA/BS in Computer Science or a related field. 3+ years of experience More ❯
Job Title: 2nd Line ITSupport Engineer Reports To: Head of Product Development and Architecture Working Hours: 40 hours per week Location: London, UK Company Profile: Smarter Technologies' ability to flex and deliver small bespoke solutions and major transformation programmes is built on a model where the client … and Department of International Trade (DIT). Description of Role: BEIS and DIT have over 10,500 users to support. Key Responsibilities: 2nd line support to 10,500 staff based across London Provide the Request catalogue services to the end users Assist with documenting and maintaining processes and work … instructions Responsible for VIP support across DIT and BEIS Manage asset management within the Incident process of issuing/receiving equipment Skills and Experience: Windows 10 and Mac OS expertise in end user support Office 365 (thin and fat clients) expertise in end user support Troubleshooting in More ❯
Job Title - IT Systems Support Analyst Department/Sector - Business Travel Job Location - London Salary - £32k Join this highly successful and professional travel company based in the City and put your top IT Analyst skills to the test in this challenging and exciting role! This position will … provide all levels of support and build to PC, Servers, LAN, WAN, WLAN, F/Walls and Telephone Systems within the company, as well as assisting line managers to review/document and enhance the company's current infrastructure. The ideal candidate should have a proven history within ITSupport and display the willingness and commitment to succeed within the role. They must be able to work successfully both as part of a team and individually, be flexible, communicate well with colleagues and clients and be able to respond efficiently and professionally when under pressure. Responsibilities/ More ❯
ITSupport and Asset Manager required to join a well established technology company with a global presence and a strong base in Edinburgh. As the organisation continues to scale and evolve, this role will be instrumental in shaping the future of IT operations across the UK and … beyond. You'll play a dual role, overseeing both internal support delivery and the strategic management of IT assets makin... More ❯
Job Description/Skills: This position will require the candidate to be onsite in Enfield, CT. ITSupport II Responsibilities Take full lifecycle ownership of support tickets from initiation to resolution, regardless of origin, coordinating with other teams as needed and escalating blockers appropriately. Perform root cause … analysis to resolve the entire scope of technical issues, assessing whether a broader organizational impact exists and addressing it when applicable. Monitor and triage ServiceNow incident and service request queues, responding within defined SLAs to ensure high-quality support. Proactively analyze ticket trends, system monitoring tools, and employee feedback … to identify and remediate issues before they impact the broader user base. Maintain and support hardware and software environments, including PCs, laptops, printers, peripherals, and enterprise applications, both onsite and remote. Provide 2nd level support and serve as an escalation point for complex technical issues, while maintaining accountability More ❯
Key Responsibilities As an ITSupport Engineer, you will be involved in a broad range of tasks, including: * Administrating of Microsoft 365 and other cloud services * Providing onsite and remote user support * Logging and administering support requests * Running management reports * Setting up systems and desks for … be successful in this role, you should have: * 6 - 12 Months on site experience ideal but not essential * Experience with Microsoft 365 Administration and Support * A team player attitude * A genuine interest in technology and a willingness to learn * Ideally a Technology graduate More ❯
Uxbridge, England, United Kingdom Hybrid / WFH Options
Pepper Advantage
SaaS basis. We operate across the globe according to our principles of ‘can do’, ’balanced’ and ‘real’. About the role The Information Technology Support Administrator is responsible day to day maintenance of Windows desktop and laptop machines, user support, day to day user support and general … infrastructure maintenance. This will require the use of Jira Service Desk for ticket management and prioritization. The Information Technology Support administrator reports to the Infrastructure Manager and supports hardware and software across the business using the Jira service desk application. Providing these services in an effective and efficient manner … will ensure maximum access to and implementation of technology services and resources for all users within the environment. Your responsibilities: Provide user desktop support, including laptop configuration, imaging, troubleshooting and software installations to all Pepper UK and PGS employees. Manage Windows Active Directory, O365 (Azure VDI), and Microsoft Windows More ❯
london (uxbridge), south east england, United Kingdom Hybrid / WFH Options
Pepper Advantage
SaaS basis. We operate across the globe according to our principles of ‘can do’, ’balanced’ and ‘real’. About the role The Information Technology Support Administrator is responsible day to day maintenance of Windows desktop and laptop machines, user support, day to day user support and general … infrastructure maintenance. This will require the use of Jira Service Desk for ticket management and prioritization. The Information Technology Support administrator reports to the Infrastructure Manager and supports hardware and software across the business using the Jira service desk application. Providing these services in an effective and efficient manner … will ensure maximum access to and implementation of technology services and resources for all users within the environment. Your responsibilities: Provide user desktop support, including laptop configuration, imaging, troubleshooting and software installations to all Pepper UK and PGS employees. Manage Windows Active Directory, O365 (Azure VDI), and Microsoft Windows More ❯
2nd/3rd Line Support Analyst - Woking Our European client is looking for an experienced 2nd/3rd Line ITSupport Analyst to enable local users to operate effectively. You will have experience of 2nd/3rd Line Support and be confident working deskside/Server … Room on Networks, Infrastructure and Laptops. Responsibilities: Working with Third Parties Familiarity with ITIL processes and ITSM systems Experience in both Deskside and Network Support Active Directory Office 365 BAU and Project Work On Site If this could be your next career move, please forward your CV. Due to … the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our More ❯
Junior ITSupport Analyst Permanent Office based £30-35K per annum Based in Harlow We are seeking a dynamic and detail-oriented individual eager to contribute to a wide range of tasks and systems. As part of the team, you will leverage your analytical mindset and problem … deliver process mapping, system user guides, and training materials. Ensure the seamless day-to-day operation of Tesseract and its integration with other systems. Support administrative and operational teams with technical expertise. Streamline processes within Tesseract to enhance efficiencies. Ideal candidate will have: Ability to understand and gain requirements More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional ITSupport Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as … related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical More ❯
The Role We are currently recruiting for the position of ITSupport Engineer . In this role you will maintain and support IPEC's digital infrastructure, ensuring reliable and secure IT services for both internal teams and global customers. This role encompasses advanced Linux system administration … networking, database management, and DevOps, while also providing technical support and troubleshooting across the organisation. More ❯
Newry, County Down, United Kingdom Hybrid / WFH Options
Exact IT Resources
IT Systems Support Analyst (AS/400) One of NI's leading employers Hybrid working model (Down/Armagh) We are working with one of Northern Ireland's leading employers. They are currently seeking an experienced AS/400 Professional to provide Business Analysis and application development services. … In this role you will: Lead the provision of IT systems support through effective incident, service request, problem and change management to end-users at the defined service levels Maintain an effective IT operations environment by carrying out planned and remedial work as needed to maintain the … defined service levels for a given service delivery domain (infrastructure/business systems). M anage the implementation and delivery of new IT systems and minor changes/enhancements to existing IT systems across one or more systems development domains (RPG/MS/Qlik). Our client More ❯
The Head of Technology Operation will be key to ensuring our hub support can serve the business and will be responsible for the performance of the service desk, ensuring we are meeting the business need and achieving core targets and KPI's. You will drive continuous improvement and work … with our Technology Operations Director and other teams within Is to ensure that our services align to their needs. Job Title: Head of Technology Support Working hours: 40 What You'll Be Doing: Oversee the digital and core IT Service desk and system management (maintenance, support, small … change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse the performance of Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT teams. Establish new and report More ❯
finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an ITSupport Administrator, you will work alongside our IT Operations Manager and be responsible for providing technical assistance and support to stakeholders … across all our offices. You will also work closely with our outsourced helpdesk & service team, ensuring that all IT issues are resolved efficiently and effectively. Your role will focus on assisting with escalated issues and supporting various IT projects. Travel to other our sites across London and the … Southeast are expected 1-2 times per week as required. Accountabilities: Collaborate with our outsourced helpdesk team to ensure timely resolution and escalation of IT issues. Assist and provide governance in the setup, configuration, and maintenance of computer systems. Administer onboarding and offboarding of user accounts from the ITMore ❯
finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an ITSupport Administrator, you will work alongside our IT Operations Manager and be responsible for providing technical assistance and support to stakeholders … across all our offices. You will also work closely with our outsourced helpdesk & service team, ensuring that all IT issues are resolved efficiently and effectively. Your role will focus on assisting with escalated issues and supporting various IT projects. Travel to other our sites across London and the … Southeast are expected 1-2 times per week as required. Accountabilities: Collaborate with our outsourced helpdesk team to ensure timely resolution and escalation of IT issues. Assist and provide governance in the setup, configuration, and maintenance of computer systems. Administer onboarding and offboarding of user accounts from the ITMore ❯
We are excited to announce a vacancy for an ITSupport Analyst. As a valued member of our growing team, you will provide operational and technical support to colleagues across our six offices. Your role will involve managing service requests, investigating and resolving incidents, and escalating issues … contact, you will play a crucial role in keeping colleagues informed about the progression of incidents by collaborating with third-party suppliers and other IT team members. This position offers the opportunity to work at the highest appropriate level and gain exposure to all aspects of our ITMore ❯
We are looking to recruit an IT Apprentice to provide support and administration for all desktop applications, to take responsibility for the duties set out in the description, and to actively promote the best interests of the firm at all times. Role Provide first level support of … desktop applications Provide first level support of desktop hardware Provide first level support of peripheral devices Maintain IT issues and help notes Liaise with external support resources where applicable Building/testing future desktop setups To assist any other member of the department to fulfil their … duties To undertake any other duties which may reasonably be requested Training You will receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 Information Communication Technician qualifications Potential for permanent employment after apprenticeship Apprenticeship More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Edwards & Pearce Limited
and friendly candidate to join a company that sees its employees as a crucial part of their success. Our client is looking for an ITSupport Engineer to join them on a permanent full-time basis; hours of work are 9am - 5pm (Monday to Friday). THE BENEFITS … Free parking. Development opportunities. THE ROLE: Provide technical assistance and support related to computer systems, hardware, and software. Use strong customer service and the ability to troubleshoot various IT issues effectively. Ensure that the technology infrastructure runs smoothly and efficiently. Pro-actively monitor, escalate, and pursue outstanding Helpdesk … for installation and configuration. THE CANDIDATE: Minimum 1 to 2 years' experience working in a Helpdesk environment. Experience of working in a 1st line support role. Experience with Windows 10/11 and server operating systems. Experience of Mobile devices Android & IOS. Basic Microsoft Office 365 Admin. Basic Network More ❯
enthusiastic and friendly candidate to join a company that values its employees as a crucial part of their success. Our client is seeking an ITSupport Engineer to join on a permanent full-time basis; working hours are 9am - 5pm, Monday to Friday. Benefits: Free parking Development opportunities … Role Responsibilities: Provide technical assistance and support related to computer systems, hardware, and software Utilize strong customer service skills and troubleshoot various IT issues effectively Ensure smooth and efficient operation of the technology infrastructure Proactively monitor, escalate, and pursue outstanding Helpdesk calls to ensure prompt responses Keep customers … orders, and order new equipment for installation and configuration Candidate Requirements: 1-2 years' experience in a Helpdesk environment Experience in a 1st line support role Proficiency with Windows 10/11 and server OS Experience with Mobile devices (Android & IOS) Basic Microsoft Office 365 administration skills Basic network More ❯