PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law … firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst … will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law … firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst … will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: * Providing a professional and consistent More ❯
an enviable client portfolio comprising around a third of the FTSE 100, some of the largest multinational companies, and high net worth individuals. Role: IT Systems Support Engineer Location: Southwest House, 11a Regent Street St. James's, London SW1Y 4LR Reporting to: IT Manager Working Hours: Monday … with flexibility around these times to meet deadlines and requirements of the role). This is an office-based role. The Role: As an IT Engineer, you will be responsible for installing, configuring, and supporting various IT infrastructures, applications and services, ensuring that all technology works efficiently, securely … and is properly maintained. This is a fantastic opportunity for someone keen to develop their IT skills with best-in-class products. Main responsibilities: Investigate, diagnose, and remediate IT Incidents across various systems, applications and services. Responsible for handling support of service requests which relate to all More ❯
an enviable client portfolio comprising around a third of the FTSE 100, some of the largest multinational companies, and high net worth individuals. Role: IT Systems Support Engineer Location: Southwest House, 11a Regent Street St. James's, London SW1Y 4LR Reporting to: IT Manager Working Hours: Monday … with flexibility around these times to meet deadlines and requirements of the role). This is an office-based role. The Role: As an IT Engineer, you will be responsible for installing, configuring, and supporting various IT infrastructures, applications and services, ensuring that all technology works efficiently, securely … and is properly maintained. This is a fantastic opportunity for someone keen to develop their IT skills with best-in-class products. Main responsibilities: Investigate, diagnose, and remediate IT Incidents across various systems, applications and services. Responsible for handling support of service requests which relate to all More ❯
A market leading tech company is seeking a skilled ITSupport Contractor for a 6-month engagement to be based onsite at their SW London location. The ideal candidate will have strong expertise in server management, with additional skills in network and desktop management. The 6 month contract … configurations and monitor system performance. Troubleshoot and resolve network issues. Desktop Management: Power on workstations for remote users as required. Assist users with basic IT issues during morning UK hours. Qualifications: Proven experience in server management, including maintenance and migration. Strong knowledge of network management and troubleshooting. Experience in … desktop support and user assistance. Ability to work independently and manage time effectively. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Preferred Qualifications: Experience with Microsoft Windows Server and Windows 10 Pro. Familiarity with network monitoring tools such as PRTG Network Monitor. Previous experience in a More ❯
1 ATLAS HOUSE, ST. GEORGES SQUARE, BOLTON, England
CLEARTECH COMMUNICATIONS LTD
We're looking for an enthusiastic 1st Line Support Technician to join our team at Cleartech Communications Ltd and be the first point of contact for customers, solving their technical issues with expertise and care. If you’re passionate about technology, love helping people, and want to be part … of a growing, customer-focused company, get in touch! Role Provide 1st Line support on the service desk, ensuring all tickets, incidents and service requests are correctly logged Dealing with internal ITsupport, supporting staff and customers with Office 365, Outlook, and internal LAN/network Working … our other internal systems and platforms Perform root cause analyses on issues and, where appropriate, investigate reasons and feed back to the team Offering support and guidance to users in the use of the company’s bespoke business applications and liaising with our in-house maintenance team Working as More ❯
Are you an ITSupport Technician looking for the responsibility to operate as a trusted senior member of a talented team? Would you like to work for a global leader in their field? You have the opportunity to join a family run business with a Scottish heart who … were established and having been leading the way since 1985 Reporting to the organisations Head of IT - you will act as a key member of the business tech function troubleshooting hardware, software and network issues in addition to supporting a busy service desk environment This position is based in More ❯
A fantastic opportunity has arisen for a ITSupport Team Lead (Law Firm) to join our London based global law firm on a permanent basis. **Experience working for a law firm is essential** Key Responsibilities Manage the User Support team using the Service Management toolset and provides … their tasks and responsibilities while encouraging innovation Actively identify problems and look to address these with the respective team Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. Take accountability for service delivery performance, meeting … customer expectations Liaise with other internal support teams, internal senior management and suppliers in the day-to-day management of Incidents and Service Requests. And where appropriate initiate the escalation process for Major Incidents Take ownership of major incidents, coordinate with resolution parties, and establish effective communication between stakeholders More ❯
london, south east england, United Kingdom Hybrid / WFH Options
DGH Recruitment
A fantastic opportunity has arisen for a ITSupport Team Lead (Law Firm) to join our London based global law firm on a permanent basis. **Experience working for a law firm is essential** Key Responsibilities Manage the User Support team using the Service Management toolset and provides … their tasks and responsibilities while encouraging innovation Actively identify problems and look to address these with the respective team Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. Take accountability for service delivery performance, meeting … customer expectations Liaise with other internal support teams, internal senior management and suppliers in the day-to-day management of Incidents and Service Requests. And where appropriate initiate the escalation process for Major Incidents Take ownership of major incidents, coordinate with resolution parties, and establish effective communication between stakeholders More ❯
and company share incentive schemes depending on performance and seniority Work from home up to 3 days per week Role As a Graduate Enterprise IT Engineer, you will be integral to the design, implementation, maintenance, and improvement of our internal IT systems. This role offers an exciting opportunity … to gain hands-on experience in an enterprise setting while contributing to our digital transformation journey. Responsibilities: System Design and Implementation: Collaborate with the IT team to design, develop, and implement robust IT solutions that meet the needs of internal colleagues. This includes network design, server setup, and … software installation/configuration. Maintenance and Troubleshooting: Proactively monitor system performance, identify issues, and troubleshoot problems to ensure the smooth operation of our enterprise IT environment. Use your analytical skills to diagnose complex technical issues and implement effective solutions. Documentation: Maintain detailed documentation of all systems, processes, and procedures. More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Apogee Corporation**
Are you passionate about cloud technology and keen to play a hands-on role in supporting modern IT environments? At Apogee, we are looking for a proactive IT Systems Support Engineer to join our dynamic internal IT team. This is a critical role focused on delivering … high-quality support across our hybrid infrastructure - spanning both on-premise systems and a growing cloud environment. You will be at the forefront of ensuring seamless access to IT services for users across the UK and Europe, with a particular emphasis on Microsoft 365, Azure, Entra ID (Azure … accounts and troubleshooting connectivity issues to supporting cloud migrations and monitoring system performance, you will help drive the effectiveness, security, and scalability of our IT operations. This role offers a fantastic opportunity to deepen your experience with cloud technologies in a fast-paced, collaborative environment where innovation and service More ❯
Are you eager to begin your career in IT and looking for a fantastic, supportive employer? Open Network Services are looking for their next IT apprentice to join their ever-growing team. Offering fantastic progression opportunities upon successful completion of the Level 3 Microsoft ITSupportMore ❯
Are you eager to begin your career in IT and looking for a fantastic, supportive employer? Open Network Services are looking for their next IT apprentice to join their ever-growing team. Offering fantastic progression opportunities upon successful completion of the Level 3 Microsoft ITSupportMore ❯
IT Manager | Wiltshire | Part-Time | On-Site Peaple Talent have partnered with a growing business in the Wiltshire area looking to recruit an IT Manager. This role would be suitable for an experienced IT Engineer looking to step-up to become an IT Manager. You will … be responsible for managing our client’s IT, and support on the day-to-day operations. Key Responsibilities: Manage and maintain physical and cloud-based IT infrastructure. Ensure all IT systems are secure. Work towards achieving Cyber Essentials +. Carry out regular assessments to do with … risk, security training and compliance audits. Lead on IT projects. Monitor and report on IT performance, uptime, and service levels. Key Experience Required: Proven experience managing and maintaining both physical and cloud-based IT infrastructure. Strong knowledge of IT security best practices, with a demonstrated ability More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Infoempregos
Job Description: They are recruiting for an ITSupport Engineer to join their team on a full time, permanent basis with options of hybrid working. We are looking for a new employee to start their professional journey with us. If you are dedicated and willing to learn, this … Requirements: Willingness to learn and grow. Basic communication and organizational skills. Ability to work in a team. Basic computer skills are desirable. Responsibilities: Provide support in administrative and operational activities. Answer calls and manage correspondence. Organize files and documents. Participate in various projects and activities. Benefits: Transportation allowance. Meal More ❯
Job Title: IT and Network Support Team Lead Location: Warrington Salary: £45,000 to £50,000 Benefits: Car Allowance, Pension Excellent opportunity to join and lead the ITsupport team of a very well-established and expanding company based in Warrington. They have a highly successful … rapidly growing presence and a reputation for excellent quality and service which the IT team also adhere to when delivering support to their users over multiple sites in the UK. The role will be based in the office four days a week with one day at home. The … Role Based in Warrington, you will be tasked with leading the current team of 5 people who cover their 2nd line support, including networking throubleshooting particularly in Cisco Meraki. We expect this to be a hands-on role with you spending 30% of your time manging the team and More ❯
Portsmouth, yorkshire and the humber, United Kingdom
Brookwood Recruitment Ltd
IT (EUD) TECHNICIAN Location: Portsmouth Duration: Permanent Salary: £33,000 + oncall allowance Job Overview: We are seeking a proactive and skilled field-based IT (EUD) Technician to join our team. This role is critical in providing operational support for a range of ICT systems and services. … ability to travel between locations. The candidate will be expected to work flexible hours and undertake assignments in a timely manner. Key Responsibilities: Operational Support: Provide first and second-line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Incident & Request Management: Effectively handle and … resolve incidents, requests, and problems within the required service levels. Service Improvement: Identify, propose, and implement service improvements to enhance the overall support experience and operational efficiency. Documentation & Knowledge Base: Create and maintain clear and concise procedure documentation and a knowledge base for troubleshooting and common technical issues. Customer More ❯
portsmouth, hampshire, south east england, United Kingdom
Brookwood Recruitment Ltd
IT (EUD) TECHNICIAN Location: Portsmouth Duration: Permanent Salary: £33,000 + oncall allowance Job Overview: We are seeking a proactive and skilled field-based IT (EUD) Technician to join our team. This role is critical in providing operational support for a range of ICT systems and services. … ability to travel between locations. The candidate will be expected to work flexible hours and undertake assignments in a timely manner. Key Responsibilities: Operational Support: Provide first and second-line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Incident & Request Management: Effectively handle and … resolve incidents, requests, and problems within the required service levels. Service Improvement: Identify, propose, and implement service improvements to enhance the overall support experience and operational efficiency. Documentation & Knowledge Base: Create and maintain clear and concise procedure documentation and a knowledge base for troubleshooting and common technical issues. Customer More ❯
Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Responsibilities Experience in Print Management & Fault Diagnostics. Comfortable working remotely as well as initial on-site diagnostics. Pragmatic approach … based environment. Troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. About Us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We … of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company. Benefits Buddy program. Company events. Internal career development program. Medical cash plan. Mobile working. Onboarding program. Job-Id: 17123 ITSupport - Print More ❯
We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/ITSupport Desktop Specialist. This is an entry-level position for someone with 0 to 2 years of experience with a chance to be exposed to an enterprise … candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to More ❯
We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/ITSupport Desktop Specialist. This is an entry-level position for someone with 0 to 2 years of experience with a chance to be exposed to an enterprise … candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to More ❯
Job Description: Job Title: IT Desktop Support Technician Job Type & Location: Onsite || Witney, Oxfordshire, UK || Backfill Support/Secondary Support This role is for a Backfill/Secondary Support candidate who would be able to provide support in the absence of the primary engineer … and will be called on a certain notice period to come onsite and provide the necessary support services Job Requirements: Technical Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues … hand activity under instruction-based activities at sites. Ability to lift/move computer equipment weighing up to 50 lbs. Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred). Usage Knowledge of TCP More ❯
Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level supportMore ❯
IT Applications and Infrastructure Support Analyst Our client, a bank based in Central London, is looking to recruit a seasoned professional with at least 5 to 10 years of hands-on expertise in 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root Cause … Analysis, Documentation write-ups for Knowledge Base Articles Support team member supporting all aspects of services and client support, including Workstation Imaging, Hardware Configurations, Software and Hardware Deployment, AD Management, Asset Management, Ticket Queuing (Alloy Navigator), and overall service efficiency. Serve as the primary contact for all incoming … IT queries, following ITIL best practices to ensure high standards of operation. Collaborate with colleagues in London and external/support third parties to resolve complex issues, especially during IT migration and lifecycle projects. Maintain up-to-date and relevant IT data to comply with the More ❯
IT Infrastructure Support Engineers wanted for an MSP in Redhill! I need candidates with routing & switching skills, Windows Server, Troubleshooting and VMware experience This role would suit a confident, chatty customer service driven individual with experience working in an MSP. You MUST have a degree (2:1) or … HND/HNC in IT/Engineering related area AND/OR at least 3 years equivalent experience Hours: 8am - 4:30pm 9am - 5:30pm 10am - 6:30pm Available immediately and have the listed skills? Please send me your CV Benefits : salary PA + shift allowance. Onsite parking More ❯