IT Service Delivery Lead/ITSupport Lead A fantastic opportunity has arisen for a IT Service Delivery Lead/ITSupport Lead to join our London based global law firm on a permanent basis. IT Service Delivery Lead/ITSupport Lead Key Responsibilities: • Manage the User Support team using the Service Management toolset and provides accurate reporting on performance. • Coaching and mentoring the team to ensure that personal development, service standards and are being consistently applied. • Direct, motivate, delegate, and empower staff in the successful performance of their … tasks and responsibilities while encouraging innovation • Actively identify problems and look to address these with the respective team • Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. • Take accountability for service delivery performance, meeting customer More ❯
london, south east england, United Kingdom Hybrid / WFH Options
DGH Recruitment
IT Service Delivery Lead/ITSupport Lead A fantastic opportunity has arisen for a IT Service Delivery Lead/ITSupport Lead to join our London based global law firm on a permanent basis. IT Service Delivery Lead/ITSupport Lead Key Responsibilities: • Manage the User Support team using the Service Management toolset and provides accurate reporting on performance. • Coaching and mentoring the team to ensure that personal development, service standards and are being consistently applied. • Direct, motivate, delegate, and empower staff in the successful performance of their … tasks and responsibilities while encouraging innovation • Actively identify problems and look to address these with the respective team • Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. • Take accountability for service delivery performance, meeting customer More ❯
ITSupport Analyst We are currently looking for an ITSupport Analyst to join The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. … be treated fairly, with respect and free from discrimination. Inclusivity matters We recognise candidates may have diverse needs, and we will always look to support this throughout the process. If you have got the talent, the potential, the drive and determination there is a place for you at The … Sovini Group. This position is a permanent opportunity As an ITSupport Analyst, you will be expected to: Be the first point of contact for users seeking technical support. Your role is critical in ensuring efficient and effective IT service delivery by providing initial troubleshooting and resolving More ❯
ITSUPPORT TECHNICIAN*** We are super excited to be recruiting a talented ITSupport Technician with 4 plus years ITSupport experience and a genuine passion for technology and the desire to work with like-minded people within a busy workplace environment. You will … find yourself working for a company who really pride themselves on putting their customers first thereby ensuring the smooth running of their customer's IT, Infrastructure and Networking technologies along with supporting their hosted voice clients. Note this role offers genuine future progression opportunities Salary up to … K depending on experience Key responsibilities for the ITSupport Technician include, Provide telephone and email support to our customers to maintain their systems Attend client-site call outs when required Troubleshoot hardware and software problems Prioritise outbound calling to resolve cases in a timely manner Onboarding More ❯
IT 1st Line Support & Cyber Security Trainee (UK) Sorenson Communications, SignVideo, and Sign Language Interactions are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are … human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people. Role Summary To provide first line ITsupport to new and existing customers, assisting them with hardware and software issues as well as generic customer service enquiries via online chat … provide training and if required, assist 3rd party technical staff. Assist with the setup and installation of customer equipment. Along with the first line ITSupport, you will work alongside an experienced Security Specialist to support with Security remediation focuses on identifying and addressing threats and vulnerabilities More ❯
ITSupport Engineer (Field Based) North of England £33,000-£38,000 + Car Allowance + Training + Progression + Company Benefits Are you an ITSupport Engineer looking for a field based role in a well established company who are targeting real growth over the … revenue and headcount, as well as their portfolio. With this will come excellent progression opportunities for yourself. In this role, the successful field based ITSupport Engineer will work with Hotels across the North of England and parts of Scotland, operating autonomously installing, maintaining and supporting IT … and telecoms systems for both existing and new customers. This role does involve frequent travel and some overnight stays. This role would suit an ITSupport Engineer with 2nd line experience, looking for a field based role where you can receive an abundance of different training and upskilling More ❯
Employment Type: Permanent
Salary: £33000 - £38000/annum + Car Allowance + Training + Progres
Due to ambitious growth and expansion, an exciting opportunity has become available for an experienced, enthusiastic, and motivated 2nd Line ITSupport Technician to join our client based in Chandler's Ford. The 2nd Line ITSupport Technician role will primarily involve assisting the Technical Delivery … Manager in providing excellent ITsupport service whilst attending to regular client support calls and installations as and when required. Main duties of the 2nd Line ITSupport Technician: Providing 1st and 2nd Line Technical support, responding to IT queries across all customer … technical knowledgebase as required Monitoring of the breach queues to ensure tickets are not breaching their SLA’s Key Competencies of the 2nd Line ITSupport Technician: Proven track record of supporting IT networks Thorough knowledge of Microsoft Windows desktop applications and MS365 Ability to resolve issues More ❯
Walsall, Staffordshire, United Kingdom Hybrid / WFH Options
HomeServe UK
Competitive salary, £7k car allowance, 15% bonus, 6% matched pension, and more The Head of ITSupport & Vendor Management plays a pivotal leadership role within the IT Service Delivery function. Responsible for the smooth operation and continuous improvement of end-user support services and vendor relationships … the role ensures technology reliably supports both back-office and field operations. Working alongside the Head of IT Service Management, this role ensures seamless and effective service delivery across all user groups. It combines strategic oversight of vendor partnerships, leadership of the front-line support teams, and … ServiceNow and other sources to monitor service effectiveness, drive efficiency, and improve customer satisfaction across the business whilst increasing automation and self-service of IT support. We are in our Walsall office twice per week, the remaining days can be worked remotely if that's suitable. Please consider the More ❯
Hereford, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Bennett and Game
leader in HVAC manufacturing, operating in 65 countries with UK offices based in Herefordshire and Colchester. They are currently seeking a skilled 2nd Line ITSupport Technician to join their team at the Herefordshire head office. The successful candidate will provide technical support and help maintain IT infrastructure, ensuring smooth IT operations across the UK and Ireland. Responsibilities include troubleshooting issues, managing networks, and performing system administration. The role is part of a wider international IT team, with colleagues based in the UK, Norway, and Sweden. This role is a full-time office-based … position in Herefordshire. There is an option for hybrid working on a 3-2 split. 2nd Line ITSupport Job Overview The 2nd Line ITSupport role involves maintaining IT infrastructure, troubleshooting issues, and supporting operations across the UK and Ireland. Working within an international More ❯
Stockport, Greater Manchester, North West, United Kingdom
Ernest Gordon Recruitment
ITSupport Engineer (DevOps/Manufracturing) Stockport £28,000 - £32,000 + Flexible Working + Training + 25 Days Holiday (+ Bank) + Pension Are you a ITSupport Engineer looking to join a leading company in the power industry, where you can work with cutting … focused on career progression, with the chance to contribute to pioneering projects in power engineering. In this role, you'll manage digital infrastructure and ITSupport ensuring secure IT services for internal teams and global customers. Responsibilities include Linux system administration, networking, database management, DevOps, and technical … support. This role would suit someone with a ITSupport Engineer looking to join a leading company in the power industry, where you can work with cutting-edge technology in a supportive, forward-thinking environment, with great career progression, company training helping you grow within your career. The More ❯
ITSupport Engineer with 1 st and 2 nd Level Support Our client is a successful bank with offices across Europe and the Middle East, seeking to recruit a 1st & 2nd Line ITSupport Engineer for their Mayfair London office. The ideal candidate will have … at least 3 to 5 years of experience in 1 st and 2 nd level support, providing desktop and mobile support, supporting a user base of over 150, with 5-day onsite support, AV support, and other IT helpdesk tasks. You will work alongside Infrastructure … Communications, iSeries, and Development Teams, contributing to projects such as new imaging processes and ITSM tools in 2024. Main Skills and Responsibilities: Provide onsite ITsupport from Monday to Friday, 08:00am - 5:30pm (UK time). Support ad-hoc out-of-hours support during bank More ❯
Edinburgh, York Place, City of Edinburgh, United Kingdom Hybrid / WFH Options
CV Screen Ltd
ITSupport Technician – Hybrid Edinburgh | Up to £31,000 + Excellent Benefits Are you an experienced ITSupport Technician looking for your next challenge? This is a fantastic opportunity to join a well-established professional services firm based in Edinburgh. Offering a salary of up to … hybrid working, and an excellent benefits package, this role supports a dynamic business with multiple offices across Scotland. You'll join a small IT team and be responsible for delivering robust support across both first and second line queries, while contributing to the improvement of IT services … company-wide. Duties & Responsibilities Provide first and second line support to internal users across multiple sites. Administer Microsoft 365, including user management and application support. Maintain and troubleshoot hardware, networks, and security systems. Support remote access technologies and mobile device management. Assist with the deployment of new systems More ❯
ITSupport Engineer x2 Up to £30k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard several ITSupport Engineers! After already placing within the business, we know firsthand how well … they treat their staff and clients! This is a great move for a Service Desk/ITSupport Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work and a great team … The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day ITsupport, whilst gaining access to projects such as; site relocation More ❯
ITSupport Technician in our clients Calne office, you’ll be mostly office based with occasional on-site visits required. You will take ownership of the reported problem and liaise with our engineers and 3rd party suppliers to resolve issues promptly and effectively. Our client is looking for … people with experience in a range of IT roles, who can apply themselves to thrive in our fast-paced environment providing SME’s, individuals and MSP clients with IT Support. You’ll need to understand ITsupport and have a desire to support clients to … required on occasions such as where installations are undertaken outside of working hours to minimise disruption to clients. You will have previous experience in ITsupport of a minimum of 3 years at a managed service provider, with a strong customer service background. You will have experience or More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
Crone Corkill
ITSupport Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the ITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused ITSupport Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be … do not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an ITSupport Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Crone Corkill
ITSupport Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the ITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused ITSupport Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be … do not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an ITSupport Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect More ❯
join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line ITsupport engineer to join us as we continue to expand throughout the UK. Main duties of the job An exciting opportunity has arisen … for a dynamic ITSupport Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our ITsupport team. If successful, you will serve … as the first point of contact for all ITsupport queries within a well-established private healthcare provider with over 500 employees across the UK. You'll work with a wide range of users to promptly resolve or escalate technical issues in a professional manner. This role will More ❯
Job Title : Operations Assistant/ITSupport Location: Liverpool Street Pay: £15 - £17 per hour Duration : Temporary, 3 months, Full Time Are you ready to dive into the dynamic world of Operations and ITSupport? Join us as an Operations Assistant/ITSupport … is eager to learn and grow in a vibrant environment. Responsibilities : Manage our cloud storage system, Box, ensuring smooth and efficient filing. Provide basic ITsupport to team members, solving problems with a smile! Assist with Salesforce administration tasks - if you have experience, that's a bonus! Leverage … and stay familiar with everyday tech tools. Collaborate with various departments to streamline operations and enhance productivity. Skills : Experience in a Operations or Administrative ITsupport role Tech-savvy with a willingness to learn new software systems. Basic ITsupport knowledge is essential. Salesforce experience is More ❯
recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers. The Projects & Support Lead is a key member of our TechOps team, focused primarily on providing expert ITsupport while also playing a vital role … in the execution of technical projects. You will ensure the seamless setup/support of IT, networking, AV systems, and security for new coworking spaces, as well as upgrading existing tech infrastructure. Alongside you will be key in assisting in Project Management on projects across TechOps revolving around … locations and coordinating with multiple key stakeholders. This position requires a unique blend of technical expertise, excellent interpersonal skills, project management acumen, and Advanced ITsupport experience. You'll help ensure that projects meet quality standards, stay within deadlines and budgets, and maintain operational excellence across our technical More ❯
ITSupport Engineer - Sheffield, Yorkshire £26-29k + bonus and great benefits A leading multi-site organisation is seeking an experienced ITSupport Engineer to be the first point of contact for all ITsupport issues. You'll handle helpdesk management, first-line … support, escalations, and provide assistance across Microsoft 365, bespoke applications, and hardware. This is a hybrid role (min. 3 days in central Sheffield), offering exposure to a modernising tech environment and a supportive IT team. Key Skills & Experience for this ITSupport role: Prior ITsupport/service desk experience Microsoft 365, Active Directory, networking Hardware troubleshooting Basic understanding of cyber security Strong communication and problem-solving skills Relevant IT qualifications (e.g. CompTIA A+) Package Includes: £26,000 - £29,000 DOE + bonus 27 days holiday + bank holidays + buy/ More ❯
ITSupport Analyst Role Profile Reports to: Head of IT Location: Glasgow, office based Salary: Dependent on experience Hours: 42.5 hours per week (In accordance with a rota schedule) Role Overview Due to continuing expansion, we are looking to recruit a talented individual to work within our … ITSupport team. As an ITSupport Analyst, you will work as a valued member of the ITSupport team and support all aspects of the business such as stores, warehouses and office staff. You will also work on projects to facilitate technological … installation and configuration of hardware and software to company standard, including tills, desktops and laptops In a 1st/2nd line capacity, you will support the IT environment, and liaise with clients and users to troubleshoot any technical issues encountered As part of a team, you will respond More ❯
Up to £30,000 DoE + Benefits Are you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1st Line ITSupport Technician to join their dynamic team. This is an excellent opportunity to … work with a supportive team, gain hands-on experience and grow within a thriving IT solutions company. ?Our client provides expert IT solutions tailored to keep the customers businesses running smoothly. Whether they're a start-up, small business or large enterprise, their team ensures their client's … technology works efficiently, securely and without interruption. They offer a comprehensive range of services including ITSupport, Network Solutions, Cyber Security and Cloud Deployment. As a 1st Line ITSupport Technician, you will act as the first point of contact for all client enquires, providing exceptional More ❯
Up to £30,000 DoE + Benefits Are you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1st Line ITSupport Technician to join their dynamic team. This is an excellent opportunity to … work with a supportive team, gain hands-on experience and grow within a thriving IT solutions company. ?Our client provides expert IT solutions tailored to keep the customers businesses running smoothly. Whether they're a start-up, small business or large enterprise, their team ensures their client's … technology works efficiently, securely and without interruption. They offer a comprehensive range of services including ITSupport, Network Solutions, Cyber Security and Cloud Deployment. As a 1st Line ITSupport Technician, you will act as the first point of contact for all client enquires, providing exceptional More ❯
Job Title: IT Manager/Senior ITSupport Engineer Salary: £40,000 - £50,000 Location: Bristol (office-based position) Must have a valid UK/EU driving licence. A leading EdTech organisation are seeking a motivated IT Manager/Senior ITSupport Engineer. As … an IT Manager/Senior ITSupport Engineer you will have the opportunity to work with the latest technologies and play a key role in providing high-quality support and services to internal customers. You will demonstrate a strong work ethic, a can-do attitude, and … are always looking for ways to continue to develop themselves. IT Manager/Senior ITSupport Engineer Key Responsibilities: Ensure the availability and reliability of internal services Establish, maintain, and evolve secure services Provide 2nd/3rd line support Manage vendor relationships and software licenses Maintain More ❯
Senior ITSupport Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the Senior ITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 2nd …/3rd Line focused Senior ITSupport Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource to assist with … troubleshooting and maintaining their Windows based infrastructure, VMware estate and promoting best practice aligned with ITSM frameworks in collaboration with other members of the IT team. This is an office based role with an expectation to be in their City based office 5 days per week. If you do More ❯