Senior ITSupport Technician £38-40,000 per annum + permanent benefits 5x a week on-site (Vauxhall, London) We're looking for a Senior ITSupport Technician to join our growing IT team. In this role, you'll take ownership of complex IT issues, oversee day-to-day support operations, and help … shape the future of our IT infrastructure. You'll also play a vital role in mentoring junior staff, ensuring best practices are followed, and driving continuous improvements across our systems and services. Key Responsibilities Provide advanced technical support for IT infrastructure, applications, and systems. Oversee IT helpdesk operations to ensure efficient service delivery. Design, implement, and … maintain IT systems including Servers, networks, and cloud solutions. Monitor system performance, proactively identifying and resolving issues. Implement IT best practices, policies, and procedures. Collaborate with external vendors on hardware, software, and cloud services. Deliver training sessions and user support on IT tools and best practices. Manage IT asset inventory and software licensing compliance. Mentor More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Zero Surplus
Are you a confident and skilled Microsoft ITsupport worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge … gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft ITSupport companies in Cambridge, looking to hire a confident and capable ITSupport Specialist into their growing operation.Our client prides itself on great response times and … first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company.As an ITSupport Specialist, you will play a crucial role in resolving complex technical issues and More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Zero Surplus
Are you a confident and skilled Microsoft ITsupport worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge … gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft ITSupport companies in Cambridge, looking to hire a confident and capable ITSupport Specialist into their growing operation.Our client prides itself on great response times and … first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company.As an ITSupport Specialist, you will play a crucial role in resolving complex technical issues and More ❯
My client design and manufacture a range of electronic products that are sold all over the world. They currently require an ITSupport Engineer - Windows, to join their team. They are a very well established and profitable company in Hertfordshire. As a high tech company, they have several employees who are IT savvy but have reached a … stage where they feel they need a full time ITsupport person on site. They are not necessarily expecting someone who can cover every aspect of IT for them straight away, and are happy for someone to develop in the role with some training and support. They are hoping for someone who's had some exposure to … Desktop, Server and Network support, but expect people to be stronger in some areas than others. Duties of the ITSupport Engineer - Windows will include: Assist with the support, security and documentation of IT systems throughout the company, including off site workers. Assist with commissioning and maintenance of IT systems throughout the company, production More ❯
2nd Line ITSupport Technician Location: onside every day in Leeds (driving licence needed as there will be occasional travel to other UK sites) Salary: £32,000 per annum Job Type: Permanent Reporting to: IT Project & Support Team Lead Are you ready to take the next step in your IT career? Our healthcare client is … looking for a proactive and technically skilled ITSupport Technician to join a dynamic team supporting infrastructure and project delivery across the business. This is a fantastic opportunity to work on cutting-edge systems, lead on key projects, and provide high-level support in a collaborative environment. What You'll Be Doing As ITSupport Technician, you'll play a pivotal role in both project delivery and technical support. You'll work closely with the IT Project & Support Team Lead, supporting the implementation of new systems and infrastructure, while also acting as a second- and third-line escalation point for technical issues.Your responsibilities will include: Supporting and leading IT projects as More ❯
Kingston upon Thames, Greater London, United Kingdom Hybrid / WFH Options
First Recruitment Group
New Job Opportunity - ITSupport Specialist - Initial 12 Month PAYE Contract Our Client has a requirement for an ITSupport Specialist , who will be required to work on a Contract basis in Kingston Upon Thames, Surrey. Profile : 5-7 years experience as 1st line helpdesk WITH 2nd level activities. Hybrid work: after a few weeks of … training office based (3 days office, 2 days home) Contract Length : 12 month contract Job Description: As ITSupport specialist you will respond to the UK ICT Manager. You will provide 1st and 2nd support to ensure smooth and efficient IT operations for employees and contractors within the UK. How can you support us? Here … below your responsibilities : : Provide 1st and 2nd level ITsupport to end users resolving hardware and software issues Install configure and maintain operating systems and software application Liaise with external providers (printing, mobile and audio services) Participate in IT projects like upgrades, deployments and system improvements Prepare relevant assets to be ready for new employees’ onboarding and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2nd Line ITSupport Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role … problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line ITSupport Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line ITSupport Engineer Responsibilities: You’ll be the … face of our technical support service—resolving issues in person and remotely while maintaining outstanding customer satisfaction. Your day-to-day will include: Delivering Tier 1 & Tier 2 technical support professionally and efficiently Troubleshooting issues remotely and on-site, escalating to Tier 3 when needed Owning and resolving queries within agreed SLAs Managing your ticket queue and documenting More ❯
ITSupport Engineer Luton, Bedfordshire Up to c£32,000 per year With an excellent company benefits package (including 25 days Annual Leave plus Bank Holidays, Pension, Life Insurance, etc.) Skills and Experience: Minimum of two years' experience in a similar ITsupport role. Understanding of standard computing systems and networking principles. Experience with Active Directory … prioritize and adapt to both planned and reactive work effectively. Any knowledge of Power BI or PowerShell is desirable but not essential. Experience using service desk tools and remote support software. Familiarity with ITIL processes and SLAs. The Opportunity: My client working are a hospitality and events business based in Luton and they are looking for an ITSupport Engineer on a permanent basis. The initial purpose of this new role is to support the client with all of its IT requirements that will see you take responsibility for securing the IT network and providing core support to all of their staff members. The ITSupport Engineer will work alongside More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum (plus excellent company benefits)
Job Title: 2nd Line ITSupport Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line ITSupport Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be … the ideal opportunity for you. About the Role We're seeking a Second Line ITSupport Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This … is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line/specialist teams where appropriate More ❯
WC1B, Tottenham Court Road, Greater London, United Kingdom
BrandEd UK
ROLE, YOU MUST ALSO SUBMIT A COVER LETTER. Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. … from pre-college to master’s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior ITSupport Analyst is a key member of the Global IT Service Management team and will take a lead role in all … aspects of ITsupport across BrandEd, helping to ensure that the services provided by IT are effectively managed. The position requires a high standard of professional conduct and the ability to build and maintain positive, professional relationships, and a collaborative approach to working with colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a More ❯
Vigo, Walsall, West Midlands, England, United Kingdom
Anderson Scott Solutions Ltd
ITSupport Technician Aldridge, Walsall £30,000 – £35,000 (DOE) plus, annual bonus and excellent benefits Our client is seeking an ITSupport Technician (1st and 2nd Line) to join their growing team. This is a fantastic opportunity for a technically skilled and customer-focused professional to work within a supportive environment, delivering ITsupport and managed services to a wide variety of organisations. The successful candidate will provide first and second-line support across a diverse range of technologies, both remotely and on-site. ITSupport Technician Key Responsibilities: Acting as the first point of contact for customer IT issues. Triaging and managing tickets within a helpdesk system, Zendesk. … cloud services (Azure, AWS). Configuring and supporting network infrastructure including routers, firewalls, and switches. Assisting with managed services such as connectivity, hosted telephony, backup, monitoring, and security solutions. ITSupport Technician Skills & Experience: Strong experience with Windows 10/11 and Windows Server (2016+). Knowledge of VMware, vCenter, and Hyper-V. Solid understanding of TCP/ More ❯
ITSupport Technician£30,000 + Excellent Benefits (inc. training, 26-31 days holiday (+BH), local government pensionCoulsdon/Croydon, CR5 – some local travel required – own car preferred Keywords: ITSupport, 1st Line, 2nd Line, Helpdesk, Service Desk, SLA, Apple Mac, iOS, AV, PC, Desktop, Software, Hardware, Education Are you passionate about technology and great with … education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they’re looking for a proactive and enthusiastic ITSupport Technician to join their friendly and supportive team. You will already have some experience of providing ITsupport in a user facing environment, ideally within … to 31 days’ holiday (plus bank holidays), a generous local government pension scheme, and fully funded training and certifications. What you’ll be doing: Supporting the smooth running of IT systems to help teaching and learning, run efficiently Providing technical support both in classrooms and deskside across a number of local sites Helping staff and students with their More ❯
Coulsdon / Croydon, CR5, Coulsdon East, Greater London, United Kingdom
Integral Recruitment Ltd
ITSupport Technician £30,000 + Excellent Benefits (inc. training, 26-31 days holiday (+BH), local government pension Coulsdon/Croydon, CR5 – some local travel required – own car preferred Keywords: ITSupport, 1st Line, 2nd Line, Helpdesk, Service Desk, SLA, Apple Mac, iOS, AV, PC, Desktop, Software, Hardware, Education Are you passionate about technology and great … education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they’re looking for a proactive and enthusiastic ITSupport Technician to join their friendly and supportive team. You will already have some experience of providing ITsupport in a user facing environment, ideally within … to 31 days’ holiday (plus bank holidays), a generous local government pension scheme, and fully funded training and certifications. What you’ll be doing: Supporting the smooth running of IT systems to help teaching and learning, run efficiently Providing technical support both in classrooms and deskside across a number of local sites Helping staff and students with their More ❯
ITSupport/IT Manager Purpose We’re looking for an experienced IT professional to provide hands-on support and manage IT systems. This role covers user support, system administration, and ensuring data security, while also helping to develop and improve business applications. The role Deliver 1st line support for staff and … Manage servers, networks, and system updates. Oversee data security: backups, firewalls, antivirus, and compliance. Administer remote access (e.g., Citrix) and Microsoft 365. Maintain hardware/software inventory and licences. Support and develop case management and business systems. Manage vendors and ITsupport contracts. Produce user guides, training, and system reports. Ensure compliance with internal policies and industry … standards. About You Strong knowledge of Microsoft Windows, 365, Windows Server, Active Directory. Familiarity with case management systems, Citrix, email security, and remote support tools. Desirable: security tools, IT asset management, VBA programming. 3+ years in ITsupport/systems admin (legal/professional services background advantageous). Excellent communication and problem-solving skills. More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
NJR Recruitment
Graduate ITSupport Engineer Excellent salary plus Bonus and Benefits We’re looking for a motivated Graduate ITSupport Engineer to join a leading insurer’s growing Manchester-based team. This is an excellent opportunity for a recent graduate with a passion for technology, strong problem-solving skills, and an interest in using AI to enhance … how systems and people work together. You’ll be joining a supportive, collaborative environment where learning, development, and teamwork are at the heart of everything. Responsibilities of the Graduate ITSupport Engineer: In this role, you’ll provide essential first-line support to colleagues across the Manchester and London offices while contributing to wider IT projects … across several European locations. Deliver first-line technical support, resolving IT issues efficiently and professionally. Support users with laptops, smartphones, and Microsoft software. Collaborate with colleagues across multiple countries as part of a 70+ person IT team. Gain exposure to international IT operations and knowledge-sharing projects. Occasionally travel to company offices across the UK More ❯
TW3, Hounslow, Greater London, United Kingdom Hybrid / WFH Options
MFK Recruitment
2nd Line ITSupport Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line ITSupport Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five years, with 31 still working … there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line ITSupport Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. Manage incidents and problems escalated from 1st … Line Engineers. Deliver high-quality support to both internal and external customers. Offer solutions or workarounds while ensuring customer SLAs are met and escalating concerns when necessary. Prioritise, document, and resolve tickets according to agreed service levels. Maintain and develop the team’s knowledge base, sharing information to improve support. Record accurate time entries using Autotask. Support customers More ❯
Hounslow, Middlesex, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
2nd Line ITSupport Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line ITSupport Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five years, with 31 still working … there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line ITSupport Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. Manage incidents and problems escalated from 1st … Line Engineers. Deliver high-quality support to both internal and external customers. Offer solutions or workarounds while ensuring customer SLAs are met and escalating concerns when necessary. Prioritise, document, and resolve tickets according to agreed service levels. Maintain and develop the team’s knowledge base, sharing information to improve support. Record accurate time entries using Autotask. Support customers More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom
Erin Associates
ITSupport Team Lead Bradford 12-Month Fixed Term Contract £40,000 - £45,000 + great benefits An experienced ITSupport Team Lead is required to join a well-established organisation for an initial period of 12-months. You will be leading a multi-site IT team, ensuring service targets are being met and all … processes are followed by the team. As a proven leader, you will provide clarity, feedback, coaching, and development while continuously seeking to enhance performance of the IT Team. As the Service Desk Lead, you will ensure all requests are logged and managed to completion on the service management tool whilst also guaranteeing that IT systems, services and resources … enable compliance with relevant standards/policies. This IT Team Lead role will expect you to deliver effective incident management, problem management, change management and other ITIL lifecycle processes as required. As is expected in this type of role, you will implement best practices across the IT service lifecycle. Package: 37.5 hours per week 31 days holidays plus More ❯
2nd Line ITSupport Engineer Location: Huddersfield, HD3 4EX Salary: Competitive DOE, + Benefits Contract: Full time, Permanent Working Hours: 07.45-16.00 Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support We are Hela Brands, an internationally operating and … and passionately driven team and supported by some of the industry s most insightful and future-thinking consultants and creative leaders. We are now seeking an experienced 2nd Line ITSupport Engineer to join our IT team based in Huddersfield. As our 2nd Line ITSupport Engineer you will be accountable for providing 2nd line … support in person and remotely to our internal customers. Additionally, working on projects and picking up 1st Line Support cases when needed. You will also be responsible for: • To resolve escalated queries and help requests from 1st Line Support Engineers in accordance with 2nd Line SLAs defined by the Head of IT. • Maintain regular communication with peers More ❯
HD3, Marsh, Kirklees, West Yorkshire, United Kingdom
Hela Brands
2nd Line ITSupport Engineer Location: Huddersfield, HD3 4EX Salary: Competitive DOE, + Benefits Contract: Full time, Permanent Working Hours: 07.45-16.00 Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support We are Hela Brands, an internationally operating and … and passionately driven team and supported by some of the industry’s most insightful and future-thinking consultants and creative leaders. We are now seeking an experienced 2nd Line ITSupport Engineer to join our IT team based in Huddersfield. As our 2nd Line ITSupport Engineer you will be accountable for providing 2nd line … support in person and remotely to our internal customers. Additionally, working on projects and picking up 1st Line Support cases when needed. You will also be responsible for: • To resolve escalated queries and help requests from 1st Line Support Engineers in accordance with 2nd Line SLAs defined by the Head of IT. • Maintain regular communication with peers More ❯
Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: 24,938 to 26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service … and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information to … with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service users. Along with this, the post holder will: Where possible resolve complex technical issues immediately or escalate the issue to the appropriate second line specialist More ❯
Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: £24,938 to £26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service … and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information to … with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service users. Along with this, the post holder will: Where possible resolve complex technical issues immediately or escalate the issue to the appropriate second line specialist More ❯
ITSupport Engineer - Banbury - £26,000 to £31,000 Banbury company are looking to add an ITSupport Engineer to their team. The remit of the role will see you be responsible for providing technical support across the organization. Moreover you will ensure that all IT related systems and infrastructure are operating efficiently and … that may arise. As a business focused on training you will also be put on a training programme offering accreditation in CompTIA. Key Responsibilities: Provide first and second-line support to internal teams and external clients via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks … printers, and scanners. Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Monitor and maintain IT infrastructure, including Servers, networks, and security systems. Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Document and maintain accurate records of support requests, resolutions, and system configurations. Assist in More ❯
SE19, Knight's Hill, Greater London, United Kingdom
MFK Recruitment
This is an exciting opportunity to work with a dynamic and growing education-focused IT Managed Service Provider (MSP). MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 31 are still with the company! This role is based full-time at a leading independent school in Beulah Hill … London (SE19). Role Profile: Job title: Lead ITSupport Engineer Reports to: Service Manager Hours: 37.5 hours per week, 8:00–16:00 with 30 minutes unpaid lunch Salary: £37,000 - £38,500 per annum Lead ITSupport Engineer - Job Purpose Manage and maintain all IT systems so that teachers, students, and staff can … use technology safely, securely, reliably, and productively. What You’ll Be Doing Day-to-Day Ensure all IT services (local and remote) and devices necessary for the day-to-day running of the school are available and in good working order. Ensure all IT users have secure and appropriate access to IT systems. Ensure all data is More ❯
Buckie, Banffshire, Scotland, United Kingdom Hybrid / WFH Options
Broadwood Resources Limited
Benefits: Part-time hours A great place to work in a quality, established business Fuel allowance Company Overview: Our client has been offering bespoke IT solutions to businesses across the UK for over 35 years. Their reliable team has extensive knowledge of hardware, software, and maintaining IT infrastructure from legacy systems to the latest technologies and provides support … must have a flexible mindset regarding working hours as these may change subject to requirement. This role could be ideal for somebody looking to work while they study their IT degree or someone who is self-employed and looking for an IT role to work in tandem. Key Duties & Responsibilities for our ITSupport Engineer: Provide … technical support; answering support queries either onsite or via phone or email Maintain a high degree of customer service for all support queries and adhere to all service management principles Assist with customer implementations either remotely or on-site Take ownership of user problems and be proactive when dealing with user issues Respond to enquiries from clients More ❯
Employment Type: Permanent, Part Time, Work From Home