IT Support Jobs in the UK

76 to 100 of 688 IT Support Jobs in the UK

IT Support Engineer

Derby, Derbyshire, United Kingdom
Hybrid / WFH Options
Syntax Consultancy Ltd
IT Support Engineer Derby (Hybrid) Permanent £28,000 - £32,000 (DOE) IT Support Engineer needed for a permanent position based in Derby (Hybrid). Providing IT support to 2nd line level including problem diagnosis, trouble-shooting and fixes. A chance to join an established IT Managed Services business with a proven track record … off on your Birthday + Hybrid (1 day/week WFH) + Pension + Health Care + Training & Career Development + More. Key skills, experience + tasks will include: IT support experience to 2nd line level including IT trouble-shooting, diagnosis + resolution. Providing IT support across a range of customer IT environments including … Servers, Networks, IT Infrastructure, Desktops, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server (Apply online only), Office 365, Firewalls (Watchguard/Draytek), WDS, Intune, Entra. Advantageous Skills: VMware/Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. Supporting the More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum to £32,000 (DOE)
Posted:

IT Support Tech Lead

Harlow, Essex, England, United Kingdom
Hybrid / WFH Options
New Era Fuels Ltd
Job Name - IT Support Tech Lead Reports to - CFO/Interim CIO Department - IT Location - Harlow Job Purpose We are a well-established and fast-growing fuel and oil distribution company who are looking to employ full-time IT Support Tech Lead to join our Head Office in Harlow, Essex. Reporting into the CFO/… Interim CIO, the postholder will ensure an effective IT deployment including infrastructure, desktop support and internal procedures in conjunction with all teams. Overview We are a well-established fuel and lubricants company who are growing from strength to strength, built on over 100 years expertise in the fuel and lubricants industry. As a result of new business and … further expansion, we are looking to employ full-time Senior IT Support to join our successful team. There is scope for great career progression at New Era Fuels to move into even more senior roles as your knowledge of the company and their product offering widens. For these positions you will need to have great communication skills, with More ❯
Employment Type: Full-Time
Salary: £45,000 - £48,000 per annum
Posted:

IT Support Engineer

London, United Kingdom
Your Talent Solutions Ltd
IT Support Engineer Salary up to £35,000 Permanent, Full-time London - Hybrid About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and … ensuring seamless connectivity. They are now looking for a talented IT Support Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: As an IT Support Engineer (2nd Line), you will be responsible for handling complex technical issues that have … on diagnosing and resolving problems related to systems, software, networking, and hardware, providing both remote and on-site assistance. You'll act as a bridge between L1 and L3 support teams, ensuring smooth incident management, effective communication, and timely resolution of technical challenges. Key Responsibilities: Provide day-to-day support for Windows desktops, laptops, mobiles, and MS More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum
Posted:

IT Support Engineer

Cambridge, Cambridgeshire, United Kingdom
Your Talent Solutions Ltd
IT Support Engineer Salary up to £35,000 Permanent, Full-time Cambridge - Hybrid About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and … ensuring seamless connectivity. They are now looking for a talented IT Support Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: As an IT Support Engineer (2nd Line), you will be responsible for handling complex technical issues that have … on diagnosing and resolving problems related to systems, software, networking, and hardware, providing both remote and on-site assistance. You'll act as a bridge between L1 and L3 support teams, ensuring smooth incident management, effective communication, and timely resolution of technical challenges. Key Responsibilities: Provide day-to-day support for Windows desktops, laptops, mobiles, and MS More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum
Posted:

Senior IT Support Technician

Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
Senior IT Support TechnicianLocation: Newton-Le-Willows - WA11**Permanent/onsite based role**Salary: Up to £40k plus benefitsOur client is looking for a hands-on IT professional with a passion for problem-solving anddelivering exceptional service. The IT team play a key role in supporting, maintaining, andenhancing IT support and infrastructure while providing … end-user support across hardwareand applications. The ideal person profile for this opportunity will have experience ofsupporting IT within a manufacturing setting.Senior IT Support Technician key responsibilities:• PC Support & Helpdesk Management: Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and … performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the development of new technicalsolutions aligned with business goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of More ❯
Employment Type: Full-Time
Salary: £40,000 per annum
Posted:

IT Support Engineer

City, London, United Kingdom
VIQU IT
IT Support Engineer Fenchurch Street 3-month Contract My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It s a friendly, service-driven environment where IT support meets customer care. You ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding … experience. Manage and resolve an excess of IT support tickets in a timely manner. Configure, deploy, and support end-user devices. IT Support Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Strong understanding More ❯
Employment Type: Contract
Rate: GBP 175 - 200 Daily
Posted:

IT Support Engineer

Street, Somerset, England, United Kingdom
VIQU IT Recruitment
IT Support Engineer – Fenchurch Street – 3-month Contract My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It’s a friendly, service-driven environment where IT support meets customer care. You’ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding … experience. Manage and resolve an excess of IT support tickets in a timely manner. Configure, deploy, and support end-user devices. IT Support Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Strong understanding More ❯
Employment Type: Contractor
Rate: £175 - £200 per day
Posted:

IT Support Engineer

Fenchurch Street, Tower, Greater London, United Kingdom
VIQU IT
IT Support Engineer – Fenchurch Street – 3-month Contract My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It’s a friendly, service-driven environment where IT support meets customer care. You’ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding … experience. Manage and resolve an excess of IT support tickets in a timely manner. Configure, deploy, and support end-user devices. IT Support Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Strong understanding More ❯
Employment Type: Contract
Rate: £175 - £200/day
Posted:

IT Field Support Engineer

Bridgwater, Somerset, England, United Kingdom
Nextech
Job Title: Field IT Support Engineer - MSP Location: Bridgewater Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer l ooking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support If you're looking to build your career with … a forward-thinking Managed Service Provider (MSP), this could be the role for you. We are seeking a skilled IT Support Engineer to join our growing team in Bridgewater. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd … line support, desktop support, and network troubleshooting. Key Responsibilities * Provide on-site and remot e IT support (2nd line) for a wide range of clients* Diagnose, troubleshoot, and resolve hardware, software, and network issues* Install, configure, and support desktops, laptops, printers, and peripherals* Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi)* Assist More ❯
Employment Type: Full-Time
Salary: £32,000 - £35,000 per annum
Posted:

Information Technology Support Specialist

Rochdale, England, United Kingdom
Recann
IT Support/IT Operations Specialist – Manufacturing Environment (Rochdale) Location: Rochdale, Manchester (Onsite) Contract: 6 Months (Extension Highly Likely) Start Date: ASAP Rate: Open & Negotiable (Outside IR35) Working Hours: Saturday–Monday, 06:00–18:00 + On-Call 18:00–23:00 (Sat & Sun) Are you an experienced IT Support or Operations Specialist looking for … a new contract opportunity? We’re supporting one of our clients in the manufacturing sector with the recruitment of an on-site IT Support/IT Operations Specialist to join their new production facility in Rochdale. This role is ideal for someone who enjoys working close to production, combining hands-on IT support with factory … systems such as MES, WMS, ERP, and automation technologies. Key Responsibilities Provide hands-on IT support across both production and office environments Support and troubleshoot MES, WMS (WAMAS, Lighthouse), and ERP systems Monitor and maintain factory IT infrastructure and networks (Cisco wired & Wi-Fi) Perform SQL-based troubleshooting and assist with system integrations Document incidents, resolutions More ❯
Posted:

Information Technology Support Specialist

manchester, north west england, united kingdom
Recann
IT Support/IT Operations Specialist – Manufacturing Environment (Rochdale) Location: Rochdale, Manchester (Onsite) Contract: 6 Months (Extension Highly Likely) Start Date: ASAP Rate: Open & Negotiable (Outside IR35) Working Hours: Saturday–Monday, 06:00–18:00 + On-Call 18:00–23:00 (Sat & Sun) Are you an experienced IT Support or Operations Specialist looking for … a new contract opportunity? We’re supporting one of our clients in the manufacturing sector with the recruitment of an on-site IT Support/IT Operations Specialist to join their new production facility in Rochdale. This role is ideal for someone who enjoys working close to production, combining hands-on IT support with factory … systems such as MES, WMS, ERP, and automation technologies. Key Responsibilities Provide hands-on IT support across both production and office environments Support and troubleshoot MES, WMS (WAMAS, Lighthouse), and ERP systems Monitor and maintain factory IT infrastructure and networks (Cisco wired & Wi-Fi) Perform SQL-based troubleshooting and assist with system integrations Document incidents, resolutions More ❯
Posted:

IT Support Engineer -1st & 2nd Line

Derby, Derbyshire, United Kingdom
Hybrid / WFH Options
TurnerFox Recruitment
IT Support Enginee r -1st & 2nd Line Location: Derby -Hybrid after training -2 days from home Salary: 27-36k PA Negotiable dept on exp Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their … technology. Key Responsibilities for the role of IT Support Engineer: Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy More ❯
Employment Type: Permanent
Salary: £27000 - £36000/annum
Posted:

IT Support Engineer

Cardiff, South Glamorgan, Wales, United Kingdom
VIQU IT Recruitment
IT Support Engineer | Cardiff | 6 - Months My customer is seeking an experienced IT Support Engineer to join on a 1st/2nd line support basis to ensure business continuity. The successful candidate will be able to provide day to day IT support to onsite and remote users. Key Responsibilities of the IT Support Engineer: Handling day-to-day 1st/2nd line support including password resets and phishing/security queries. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding experience. Troubleshooting and fixing hardware issues including printers. Working with Group Policies and transitioning to Intune. Delivering clear, friendly communication … to users at all levels. Handling License and Asset management. Technical skills and experience of the IT Support Engineer: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Experience with information security and phishing campaigns. Strong understanding of Windows 10/ More ❯
Employment Type: Contract
Rate: £180 - 220 per day
Posted:

IT Support Team Leader

Broxbourne, Hertfordshire, United Kingdom
LJ Recruitment
IT Support Team Leader Location: Broxbourne (Fully Office-Based) Salary: 35,000 - 40,000 per annum Hours: Monday to Friday A growing IT services provider is seeking an experienced and proactive IT Support Team Leader to manage their onsite and field-based support team in Broxbourne. This is an exciting opportunity for a hands … on IT professional with strong technical expertise across 2nd and 3rd line support to play a key role in leading service delivery and driving operational excellence. As the IT Support Team Leader, you will oversee a small team of onsite IT Support Technicians and Field Engineers, ensuring that clients receive timely and effective technical … will act as the main escalation point for complex technical issues, manage workloads and priorities, and foster a collaborative, high-performance culture within the team. Key Responsibilities: Lead and support a team of onsite IT Support Technicians and Field Engineers Provide advanced 2nd and 3rd line technical support across a wide range of hardware, software, and More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 40,000 Annual
Posted:

2nd Line IT Support Engineer

Cambridge, Cambridgeshire, England, United Kingdom
VIQU IT Recruitment
2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a … 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are … met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

2nd Line IT Support Engineer

Ickleton, Essex, United Kingdom
VIQU IT
2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a … 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are … met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 30,000 Annual
Posted:

1st/2nd Line IT Support Specialist

Crewe, Cheshire, England, United Kingdom
Adecco
1st/2nd Line IT Support Specialist Contract Opportunity! Contract Type: Contract until 31st March 2026 Start Date: ASAP Day rate: £150 - £200 per day Onsite working: 5 days per week on-site required Are you a tech-savvy individual with a passion for helping others? Do you thrive in a delivering 1st and 2nd line IT Service Delivery and Support where your skills make a real difference? If so, our client in the healthcare sector is looking for a dynamic 1st/2nd Line IT Support Specialist to join their team on a contract basis! Why You Should Apply: Make a meaningful impact in the healthcare industry by providing essential IT … a collaborative and supportive environment where your contributions are valued. Gain exposure to various clinical applications and enhance your technical skills. Key Responsibilities: As a 1st/2nd Line IT Support Specialist, you will: Provide efficient 1st and 2nd line IT Service Delivery and Support Troubleshoot and resolve issues related to clinical applications, desktop hardware and More ❯
Employment Type: Contractor
Rate: £150 - £200 per day
Posted:

1st Line IT Support Technician

London, United Kingdom
Tech Ahoy
1st Line IT Support Technician/London (Fully Office Based)/Competitive Salary (Up to £30K) + Benefits Tech Ahoy is a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support, with strong opportunities for professional development and hands-on exposure to a modern IT stack - including cloud platforms, Apple device management, and automation tools. What’s on Offer? Competitive salary (Up to … 30K) and pension scheme Support for learning and development, including training and certification opportunities Dynamic and friendly working environment Regular team socials and professional development sessions Excellent transport links via Elizabeth Line, Thameslink, and Metropolitan Line Key Responsibilities of the 1st Line IT Support Technician: Serve as the first point of contact for incoming IT support More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

1st Line IT Support Technician

London, South East, England, United Kingdom
Tech Ahoy
1st Line IT Support Technician/London (Fully Office Based)/Competitive Salary (Up to £30K) + Benefits Tech Ahoy is a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support, with strong opportunities for professional development and hands-on exposure to a modern IT stack - including cloud platforms, Apple device management, and automation tools. What’s on Offer? Competitive salary (Up to … 30K) and pension scheme Support for learning and development, including training and certification opportunities Dynamic and friendly working environment Regular team socials and professional development sessions Excellent transport links via Elizabeth Line, Thameslink, and Metropolitan Line Key Responsibilities of the 1st Line IT Support Technician: Serve as the first point of contact for incoming IT support More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

IT Support Technician

Dungannon, Northern Ireland, United Kingdom
Hybrid / WFH Options
Bela Recruitment
Bela Recruitment is currently seeking an IT Support Engineer/Technician to work in Dungannon , Co.Tyrone, Northern Ireland. The Company A fantastic local employer. This is an office-based job (non-factory), where you will be supporting a business with a variety of IT functions, ranging from diagnosing issues, problem solving hardware, software & network issues, setting up … new users, system updates or support staff on tech needs. Responsibilities Support the business with all IT matters. • Provide IT support to all staff – diagnosing IT issues and problem solving. • Ensuring tickets are responded to and resolved in a professional manner within agreed SLAs. • Assist with testing new developments and systems within the company. … Assist with setting up, maintaining, or moving IT hardware as and when required. • Ensure users comply with ISO27001 Information Security tasks and processes. • Updating training materials, producing user friendly documentation, inventory control, and asset tracking. Requirements • You will ideally have an IT Degree OR • An IT related subject qualification with 2 year’s experience in an IT More ❯
Posted:

IT Support Analyst - Newbury

Newbury, Berkshire, England, United Kingdom
Circle Recruitment
IT Support Analyst - Newbury Keywords - IT Support Engineer, Support Technician, IT Engineer, Service Desk Engineer, 1st and 2nd Line support, desktop support A brand new role working with an established IT solutions and business consultancy. We're looking for an adaptable IT Support Analyst to help keep systems, devices … and people connected and productive.This role would suit someone who enjoys solving everyday tech challenges, supporting colleagues, and making IT run that bit smoother across a busy organisation. The role Providing front-line technical support to colleagues, both in person and remotely. Setting up and maintaining laptops, user accounts, and software tools. Responding to support tickets, diagnosing … issues, and following through to resolution. Taking ownership of general IT housekeeping updates, access requests, and asset records. Lending a hand on improvement work or new technology rollouts. Promoting good IT and security practices across the business. What you'll bring Experience working in an IT support or service desk environment. Familiarity with modern workplace tools More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

IT Support Engineer

Central London, London, England, United Kingdom
VIQU IT Recruitment
IT Support Engineer | 2 Month Contract | Central London My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer … Provide 1st and 2nd line support to end users. - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. - Assist with onboarding/offboarding processes and general system maintenance. - Providing support with additional IT projects. - Setting up devices. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration … support and builds - Microsoft Stack including Office 365 and Intune – Administration and support - Active Directory – Administration and management - Using ticketing system to respond to portal requests – User support - Joiners Movers Leavers experience. The successful candidate will be required to work 5 days a week onsite in Central London. Apply now to speak with VIQU IT in More ❯
Employment Type: Contractor
Rate: £175 - £225 per day
Posted:

2nd/3rd Line IT Support Engineer, Oxford, COR7382

Oxford, Oxfordshire, England, United Kingdom
Corriculo Ltd
2nd/3rd Line IT Support Engineer, Oxford, COR7382 Are you an experienced IT Support Engineer looking to take ownership of projects and technical delivery within a growing MSP? This could be the perfect next step for you! The Role As a 2nd/3rd Line IT Support Engineer, you’ll play a key … role in delivering IT projects, handling escalations, and ensuring smooth service delivery for a range of customers. You’ll manage and deliver Microsoft 365 and Azure environments, perform on-site and remote support, and contribute to improving systems, documentation, and customer experience. This is a varied and hands-on role that combines project delivery with high-level technical … remote with some work from their Oxford offices, and client site visits as required. What’s Required? The ideal candidate will have: Solid experience in 2nd or 3rd Line IT Support, ideally within an MSP environment Strong knowledge of Microsoft 365, Azure, and Windows Server technologies alongside networking fundamentals (DNS, DHCP, VPN, firewalls) The ability to deliver projects More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

Apprentice IT Support Executive

3 THE CLOCKTOWER, MANOR LANE, HOLMES CHAPEL, CHESHIRE, England
UK IT NETWORKS LTD
The IT Support Executive's key role is to support the IT Support Client Base, ensuring their queries/issues are resolved in a timely manner and to carry out the day-to-day monitoring of in-house and client equipment, both physical and cloud-stored. Role Achieve KPI’s given within your role where … project management, web demonstrations and training Actioning and resolving faults, liaising with the necessary clients and colleagues, and documenting via cases Escalate complex issues/faults to the Senior IT Support Executive Providing customer support and training via web demonstration, telephone and customer visits To maintain the best professional relationship with our customers Provide assistance to other … Communications Technician Level 3. Training will take place online via weekly lessons through Velocity Academy. The apprentice will also have monthly scheduled coaching calls. Working full-time on the IT support desk. Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday to Friday. Working hours 09:00 - 17:00. Expected Duration More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,000 a year
Posted:

Senior IT Support Specialist

Needham Market, Suffolk, United Kingdom
Netbox Recruitment
Senior IT Support Specialist - Proactive MSP Role Supporting Multiple Clients Needham Market £35,000 - £45,000 Are you an experienced IT Support professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be your … ideal next role. We're looking for a Senior IT Support Specialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative IT support across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely. What You'll Be Doing Providing … proactive 2nd/3rd line support across diverse client infrastructures Monitoring, maintaining, and optimising systems to prevent downtime before it happens Managing and improving client networks, firewalls, and security configurations Building trusted relationships with clients as a dependable, solutions-driven advisor Collaborating with a high-performing MSP team to deliver exceptional service and reliability What We're Looking More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum depending on experience
Posted:
IT Support
10th Percentile
£24,500
25th Percentile
£26,250
Median
£31,000
75th Percentile
£37,500
90th Percentile
£45,000