476 to 500 of 1,027 Service Delivery Jobs in the UK

training Identifying and supporting opportunities for system and process improvements Working with stakeholders to implement changes smoothly and effectively Ensuring systems support the delivery of a high-quality service to customers Contributing to a culture of continuous improvement, collaboration, and innovation Your Impact You’ll play an important … using systems Processes are efficient, effective, and customer-focused Continuous improvement is encouraged, and ideas are valued Systems genuinely enable better customer experiences and service delivery Salary The spot salary for the Systems Support & Training Advisor post is £34,248 per annum for applicants who fully meet ...

recruiter directly. About the job you're considering You will be part of a growing, client-centric practice shaping the future of public service delivery, in a role offering a clear path to leadership. To support the growth of this modern, high-impact practice you will be highly … customer focused, bringing extensive BA experience in IT delivery, as well as bringing a consulting approach to problem-solving, with the ability to influence, challenge, and co-create with clients. You will build stakeholder relationships at all levels, deliver strategic IT solutions, provide expert guidance in complex, client-facing ...

technical point of contact for a portfolio of clients, helping them understand SOC output, improve detection quality, manage escalations, and turn incidents and service data into practical security improvements. The role will involve: • Leading technical service reviews, QBRs and roadmap sessions • Acting as the client interface into … renewal and expansion conversations from a technical perspective • Working with Engineering to improve detection logic, enrichment and response automation • Feeding real customer insight into service improvement and product evolution The ideal background: • 5+ years in technical service delivery, SOC, cyber operations or technical customer success • Strong understanding ...

technical point of contact for a portfolio of clients, helping them understand SOC output, improve detection quality, manage escalations, and turn incidents and service data into practical security improvements. The role will involve: • Leading technical service reviews, QBRs and roadmap sessions • Acting as the client interface into … renewal and expansion conversations from a technical perspective • Working with Engineering to improve detection logic, enrichment and response automation • Feeding real customer insight into service improvement and product evolution The ideal background: • 5+ years in technical service delivery, SOC, cyber operations or technical customer success • Strong understanding ...

technical and strategic advisory services. Build and lead a high-performing team specializing in Pigment Success Plans. Pigment Success Plans Oversee the design and delivery of Pigment Success Plans in EMEA. Enhance our offering based on client feedback, best practices and collaboration with other teams. Ensure high-quality, personalized … scaled experiences depending on the segment. Operational Excellence Establish operational frameworks for efficient Pigment Success Plans delivery. Track KPIs and use analytics to optimize service offerings. Ensure thorough documentation of advisory engagements. Cross‐Functional Collaboration Partner with Product, R&D, Professional Services and Customer Success teams, providing EMEA‐specific ...

modernisation. Working within a central technology function, you will play a key role in supporting strategic initiatives that improve operational efficiency, technology governance, service delivery, and business processes across a large and complex enterprise environment. This is an excellent opportunity for a Business Analyst who enjoys engaging with … workflows, and operating models using Visio or similar process modelling tools Identify opportunities for process optimisation, standardisation, and efficiency improvements. Support programme and project delivery through impact assessments, gap analysis, and business case development. Create high-quality PowerPoint presentations and executive reporting materials for leadership audiences. Track and report ...

modernisation. Working within a central technology function, you will play a key role in supporting strategic initiatives that improve operational efficiency, technology governance, service delivery, and business processes across a large and complex enterprise environment. This is an excellent opportunity for a Business Analyst who enjoys engaging with … workflows, and operating models using Visio or similar process modelling tools Identify opportunities for process optimisation, standardisation, and efficiency improvements. Support programme and project delivery through impact assessments, gap analysis, and business case development. Create high-quality PowerPoint presentations and executive reporting materials for leadership audiences. Track and report ...

summary The Digital Project Support Officer will support the delivery of digital transformation and technology projects across the Trust. The postholder will provide project administration, coordination, and technical support to ensure the successful implementation, maintenance, and upgrade of digital systems and services. Working under the guidance of the Digital … project records (plans, risk registers, issue logs, action trackers, status reports) to support effective governance and delivery. Liaise with third-party suppliers, partner organisations, service users, and internal stakeholders to gather requirements, resolve issues, and support delivery of project objectives. Assist in developing guidance documents, training materials, user ...

Trust's digital infrastructure operates securely, efficiently, and reliably across acute and community sites, supporting staff access to critical information and systems. Core Responsibilities Service Delivery: Provide infrastructure services in line with SLAs, resolving incidents and requests promptly. System Management: Deploy, maintain, monitor, and troubleshoot servers, networks, telephony … with 3rd party suppliers and build effective working relationships Other Essential Flexible Working Work as part of an On call team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

this role, you will act as a trusted technical advisor within a client-side Defence environment, providing infrastructure expertise that ensures the successful delivery of secure, mission-critical capabilities. You will support legacy platforms while enabling their migration to MOD core cloud infrastructure, helping to reduce risk and improve … long-term resilience. Working closely with project managers, architects, cyber security specialists and service delivery teams, you will bring clarity to complex technical challenges and ensure engineering coherence across Agile delivery teams. You will take ownership of technical assurance activities, working with the client assurance lead ...

party suppliers, software vendors and support partners. Ensure applications remain secure, available and fully supported. Lead application upgrades, enhancements and release planning. Drive continual service improvement initiatives. Manage incidents, problems and root cause analysis. Support change management and application governance. Produce documentation, service reporting and application roadmaps. Work … ideally bring experience across several of the following: Application Management or Software/Application Support leadership Enterprise application ownership Supplier and vendor management Service Improvement ITIL principles Change & Release Management Incident & Problem Management Business Analysis Stakeholder engagement at all levels Software lifecycle management SaaS and cloud-based applications Microsoft ...

meter and data logging equipment. Deliver exceptional customer outcomes by managing daily operations and shaping the future strategy within your area. Support the UK Delivery Manager with daily tasks and step in during their absence. Offer expert guidance and ensure consistent operations for Field Delivery Managers. Champion compliance … compliance. Hit KPIs, reduce aborted work, and support growth targets. Motivate and develop colleagues, manage resources and budgets, and ensure operational consistency. Support Field Delivery Managers with policies, compliance, and embedding new initiatives. Represent IMSERV at workshops and projects. Service Delivery: Drive team performance, meet KPIs, improve ...

strategic perspective and in a business continuity context. Ensure accurate decision-making preparation, prioritization, and partner communication on senior management level. Advise project managers, service owners and partners and support them along the approval process and reporting lifecycle. What you bring Experience in organizational transformation and change management. Understanding … risk, quality, and delivery management. Degree or equivalent work experience as (IT) Project/Program Manager or Service (Delivery) Manager with several years of professional experience. International project experience or consulting experience. Process and project management, governance and service management training or certification desirable. Basic knowledge ...

hire an Account Manager to join their growing team. This role is focused on managing and developing strategic client relationships, ensuring the successful delivery of services, and identifying opportunities to grow existing accounts. The successful candidate will act as the primary point of contact for customers, working closely with … internal delivery and technical teams to ensure customer objectives are achieved and service levels are maintained. Key Responsibilities: • Build and maintain strong relationships with existing customers, understanding their business objectives, challenges and priorities • Develop and execute account plans that align with customer goals and support long-term account ...

hire an Account Manager to join their growing team. This role is focused on managing and developing strategic client relationships, ensuring the successful delivery of services, and identifying opportunities to grow existing accounts. The successful candidate will act as the primary point of contact for customers, working closely with … internal delivery and technical teams to ensure customer objectives are achieved and service levels are maintained. Key Responsibilities: * Build and maintain strong relationships with existing customers, understanding their business objectives, challenges and priorities * Develop and execute account plans that align with customer goals and support long-term account ...

hire an Account Manager to join their growing team. This role is focused on managing and developing strategic client relationships, ensuring the successful delivery of services, and identifying opportunities to grow existing accounts. The successful candidate will act as the primary point of contact for customers, working closely with … internal delivery and technical teams to ensure customer objectives are achieved and service levels are maintained. Key Responsibilities: • Build and maintain strong relationships with existing customers, understanding their business objectives, challenges and priorities • Develop and execute account plans that align with customer goals and support long-term account ...

Were looking for aService Delivery Managerwho can manage a portfolio of Communications and Managed Services customers and be the person they trust to keep things running well, improve what isnt and speak plainly when it matters. You will be confident to own customer relationships end to end, bring structure ...

Were looking for aService Delivery Managerwho can manage a portfolio of Communications and Managed Services customers and be the person they trust to keep things running well, improve what isnt and speak plainly when it matters. You will be confident to own customer relationships end to end, bring structure ...

signed off, youll move to a more flexible working pattern and benefit from a salary uplift to £28,374.97. About the Role As a Service Desk Analyst, youll be the first point of contact for colleagues across the business, supporting IT queries via phone, email and self-service. With … relevant internal teams or external partners, working closely with 1st and 2nd line colleagues to share knowledge and continuously improve the service. Our Service Desk supports over 450 Pet Care Centres and Vet Practices, along with our Support Offices and Distribution Centre, so youll be comfortable managing a high ...

maintain a consolidated and accurate view of Digital Transformation supplier expenditure, ensuring full transparency of all supplier-related costs (including maintenance & support, project delivery, and business-led spend) - Support the development and execution of supplier negotiation strategies, contributing to achieving improved commercial terms and overall value - Assist … negotiation, renewal and/or termination of Digital Transformation third-party contracts, ensuring compliance with Iberdrola purchasing, governance and ethical standards - Contribute to the delivery of year-on-year value improvements, including cost savings and cost avoidance opportunities across IT supplier contracts - Collaborate with VMO and DT colleagues ...

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...

analysis Support continual improvement of SOC processes and response playbooks Assist with monthly SOC reporting and contribute insights into customer security posture Support client service reviews and communicate cyber risks in clear, business-friendly language Conduct security assessments, including vulnerability testing and risk analysis Ensure timely, high-quality incident … decisions in high-pressure situations, enjoy solving complex security challenges, and take pride in supporting and developing others. You balance technical excellence with a service-delivery mindset and strong customer engagement. You will have: 24 years experience in a Security Operations or similar cyber role Strong experience investigating ...

Fusion Cloud applications, ensuring systems operate efficiently and meet business needs. Work will be delivered in line with ITIL processes, with strong emphasis on service quality and user experience. Close collaboration will take place with Product Owners, Business Analysts and third-party providers. Key Responsibilities Advanced application support will … translated into clear technical specifications System enhancements planned, tested and implemented with minimal disruption Oracle ERP configuration, data setup and migration overseen Incidents and service requests managed through ITSM tools Application issues diagnosed, resolved and root causes identified Third-party suppliers managed to meet SLAs and quality standards Technical ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … well thought out solutions for project accounting in response to complex client problems based on Oracle Cloud ERP technol ogy.Supporting business development and project delivery activities across clients from multiple industr ies.Defining an overall Finance & Procurement solution leveraging leading practice solutions to support the business requireme nts.System design ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … well thought out solutions for project accounting in response to complex client problems based on Oracle Cloud ERP technol ogy.Supporting business development and project delivery activities across clients from multiple industr ies.Defining an overall Finance & Procurement solution leveraging leading practice solutions to support the business requireme nts.System design ...