476 to 500 of 810 Service Delivery Jobs in the UK

hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including … South East to deliver projects and resolve technical issues. Support client relocations, system upgrades, and change requests. Collaboration & Communication: Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers. Keep clients informed throughout projects, escalating technical risks or issues clearly when additional ...

Payable teams. Performance, Risk & Compliance Monitor and enhance PPPR statistics, working closely with regional AP teams to improve Days to Pay performance and overall service delivery. Ensure new systems and processes comply with financial regulations and internal control requirements. Identify and mitigate project and operational risks. Support fraud prevention ...

escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement. Essential Skills & Experience · Proven experience in a senior 3rd/4th Line Infrastructure Support role. · Strong troubleshooting skills across enterprise infrastructure technologies. · Linux … sales, solution design and technical scoping. · RFP/RFT responses and quotation design. · Cloud migration projects, including Microsoft 365 and SharePoint. · AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. · Relevant Microsoft, VMware, Citrix or SonicWall certifications. Client Engagement · Deliver high-quality technical support across ...

Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality ...

global operating model and cultural framework designed to unify the firm's services, teams, and technologies under a single, integrated client delivery platform. In UK&I OneJLL enables seamless collaboration across service lines - including Project & Development Services, Consulting, Capital Markets, Leasing, Facilities Management, and Property Asset Management … feet of real estate and has averted more than 112,700 metric tons of CO2 emissions by advising clients on renewable energy projects. Primary service offerings include facilities management, sustainability initiatives, project & development services, transactions management, occupancy planning, property management and lease administration. Our vast multi-year relationships span ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … cloud environment and understanding the impacts of implementing and operating on the cloud versus on pre mise.• Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery me thod.• Experience in planning and estimating Workday Finance progra mmes.• An appreciation of the influence ...

offers a collaborative and intellectually stimulating environment where operational excellence is highly valued. This position will play a pivotal role in ensuring the effective delivery, governance and continuous improvement of employee benefits programmes. Acting as the operational lead for benefits administration, the successful candidate will help shape best-practice … administration of employee benefits programmes, ensuring accurate processing of enrolments, life events and employee departures. Manage relationships with external benefits providers, monitoring service delivery and driving operational improvements where required. Oversee the maintenance and optimisation of benefits platforms and systems, supporting enhancements, testing activities and implementation projects. ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify … provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse customer feedback and complaint trends to identify root causes and implement preventive measures to address recurring issues. Prepare ...

fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely … resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform ...

data platform team to execute on the firm’s strategy to use data to drive strategic decision making. The role provides hands-on delivery and operational support for our data platform, to help ensure that we have a platform that remains performant and responsive to business needs in alignment … tools lawyers need to do their jobs efficiently and effectively. Key Responsibilities Willing to get hands-on managing the platform and getting involved in service delivery as required by the business. Own the end-to-end data platform roadmap, aligning analytics and data science capabilities to firm, practice ...

digital leader to join West Hertfordshire Teaching Hospitals NHS Trust as Director of Digital Strategy. This Band 9 role will own, develop and drive delivery of the Trust's Digital Strategy 2025-2030, translating our ambitions into a robust, measurable delivery plan. The postholder will provide strategic direction … shape the Trust's digital future and improve care for patients and staff. Main duties of the job The postholder will lead the development, delivery and assurance of the Trust's digital strategy, ensuring priorities are clear, measurable and aligned with national NHS policy, the New Hospital Programme ...

Group, were proud to help people create spaces they love to live in. Were home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission. Behind our brands is a passionate Group team. From Finance and Technology to People … deliver high-quality software solutions that support the needs of DFS Group. You'll be responsible for managing the development function, overseeing the delivery of projects, system enhancements, bug fixes and ongoing business-as-usual requests, while ensuring robust processes, governance and best practices are followed. ...

senior technology leader, you will be responsible for managing the full lifecycle of IT contracts and supplier agreements, ensuring maximum value, compliance, and service delivery across the organisation.Key responsibilities include: Managing IT contracts from initiation through to renewal, variation, and termination Acting as the primary contact for suppliers … contract records and governance documentation Providing commercial and contractual advice to support projects and procurement activities Identifying opportunities for cost savings, risk mitigation, and service improvement Leading supplier review meetings and relationship management activities Producing performance and risk reports for senior stakeholders What you'll need to succeed Proven ...

8.45am to 5pm Location: Hybrid, with a weekly presence in our Rushden or Peterborough office. Snapshot of your role Lead the day-to-day delivery of the Assistive Technology Team and Independent Living Advisors, ensuring safe, efficient, high-quality services. Manage, coach and develop team members through recruitment, induction … supervision, performance management and wellbeing support. Monitor team performance, workloads and KPIs, taking action to maintain service standards and improve performance. Carry out and oversee Trusted Assessor assessments, recommending assistive technology, telecare and minor adaptations that support customer independence. Oversee customer services including telecare installations, equipment management, service ...

000As a Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … issues, and fault reports.Undertaking surveys and support for technical installation projects.Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions.Produce detailed technical documentation on system installation and support procedures.Providing customer trainingWorking closely with the service delivery ...

Fire & Security Engineer to cover Essex and the surrounding areas. The company has built a strong reputation through long term client relationships and quality service delivery, and they place a strong focus on supporting and developing their engineers. The successful engineer will work across a mix of commercial … residential sites carrying out installation, service, and maintenance work on a range of fire and security systems. Role Responsibilities Installation, servicing and maintenance of fire alarm systems, CCTV, intruder alarms and access control Fault finding and diagnosing system issues Carrying out small works, upgrades and system additions Ensuring ...

expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.Interaction with customers will be via phone, email, chat, video conferences … Bachelor’s Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience6+ years’ experience in Customer Success, Technical Account Management, Service Delivery, or similar customer‐facing roles within SaaS, telecommunications, or contact centre environmentsStrong ability to translate technical and AI‐driven capabilities into business ...

meaningful role in shaping the future of a growing digital function. The IT Team Lead will take ownership of day-to-day IT service delivery, provide senior technical support, and lead a small team of technicians covering infrastructure, security, and workplace technology. You'll be hands-on across … Intune, and Azure preferred Used to managing relationships with third-party suppliers and external partners Proactive mindset with a genuine interest in automation and service improvement Clear communicator who can support, coach, and develop a small team Solid awareness of cybersecurity principles and best practice IT Team Lead - Salary ...

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with a desire … fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. Produce detailed technical documentation on system installation and support procedures. Providing customer training Working closely with the service ...

professional who thrives in a fast-paced, operational environment? Do you enjoy troubleshooting technical issues while delivering excellent service to end users? Are you confident supporting multiple systems, devices and stakeholders across a busy site? Here at GXO, we’re recruiting for an IT Technician to support our Northampton … along with 23 days annual leave , a company-sponsored pension scheme, life assurance, 24/7 access to an online GP service and a comprehensive employee assistance programme. You’ll also benefit from our MyBenefits platform, offering high-street discounts, cashback cards, cycle-to-work schemes and more ...

Build strong, trusted relationships with internal stakeholders and external suppliers, with the ability to influence at a senior level Deliver a high standard of service, ensuring clear, proactive and effective communication throughout all procurement activities Drive continuous improvement in procurement operations to enhance efficiency and service delivery ...

operating as a Lead Architect within a large Managed Services account. Excellent stakeholder management and client relationship skills. An understanding of contracts, commercials and service delivery . The ability to translate business requirements into clear technology strategies and roadmaps. Strong leadership and communication skills, with the confidence ...

innovative discipline underwriting and operational excellence. With offices in Bermuda, London, Dublin, Brussels and Abu Dhabi, our efficient organisational structure focuses on marketing leading service delivery and quality, as well as operational excellence across all our functions. Fidelis Ethos Our culture is defined by our ethos.It ...