476 to 500 of 1,435 Service Delivery Jobs in the UK

role. Role and Responsibilities: Provide 1st and 2nd line support, resolving tickets within SLAs, escalating complex issues, and ensuring a high level of customer service Deploy and manage hardware and mobile devices using Windows Autopilot, Microsoft Intune Administer user accounts, mailboxes, group policies, and licenses across M365, Azure AD … content Monitor trends, identify recurring issues, and maintain security protocols across devices and systems Liaise with external vendors for support and procurement, ensuring effective service delivery Skills and Experience: Proven experience managing devices and conferencing tools, including Zoom and Teams Knowledge of infrastructure, cloud, and IAAS strategies Strong More ❯

role. Role and Responsibilities: Provide 1st and 2nd line support, resolving tickets within SLAs, escalating complex issues, and ensuring a high level of customer service Deploy and manage hardware and mobile devices using Windows Autopilot, Microsoft Intune Administer user accounts, mailboxes, group policies, and licenses across M365, Azure AD … content Monitor trends, identify recurring issues, and maintain security protocols across devices and systems Liaise with external vendors for support and procurement, ensuring effective service delivery Skills and Experience: Proven experience managing devices and conferencing tools, including Zoom and Teams Knowledge of infrastructure, cloud, and IAAS strategies Strong More ❯

leader passionate about optimising administrative systems and driving operational efficiency? Do you excel in managing complex IT systems and implementing strategic solutions that enhance service delivery? If youre ready to shape the future of University hospitality operations with a focus on seamless administration and technology, then this is … you will oversee the integration and management of Hospitality IT systems, administrative functions, and financial monitoring, while leading a team that ensures the smooth delivery of an exceptional Hospitality service across our 3 campuses. Make a difference Lead your team, providing support, guidance, and performance management. Drive the … optimisation and strategic development of Hospitality IT and administrative systems within Hospitality Services. Support the Financial performance of the service, including P&L monitoring, invoice management, and budget tracking, ensuring accuracy and alignment with finance targets. Support event coordination and internal/external marketing initiatives, enhancing the profile of More ❯

involves providing effective onsite technical support and managing a team of Onsite Support Engineers. You will: Provide Tactical Advice, Coaching, and Guidance: Offer operational delivery support to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd Line Onsite and Remote Technical … and manage technical queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in a … Ensure continuous training and development to keep personal qualifications and skill sets up to date. Customer Focus: Proven track record of delivering exceptional customer service and building strong customer relationships. Accountability: Foster a culture of accountabilitywithin the team, ensuring that each member takes ownership of their tasks and responsibilities. More ❯

involves providing effective onsite technical support and managing a team of Onsite Support Engineers. You will: Provide Tactical Advice, Coaching, and Guidance: Offer operational delivery support to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd Line Onsite and Remote Technical … and manage technical queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in a … Ensure continuous training and development to keep personal qualifications and skill sets up to date. Customer Focus: Proven track record of delivering exceptional customer service and building strong customer relationships. Accountability: Foster a culture of accountability within the team, ensuring that each member takes ownership of their tasks and More ❯

Ideally you should already hold Security (SC Clerance) or the willingness and ability to undertake. The First Line Analysts will be working in the Service Desk Support team supporting the contract between Mon-Fri covering 7.00am 7.00pm on a soft shift pattern (37.5 hour working week). These opportunities … are key in assisting with the transition and on-boarding of a new customer account with a view to continue into BAU once the service goes live. The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenters … applications specific to individual customers. Progress/close incidents to a satisfactory conclusion on the incident management system. Liaise with the team and other Service Analysts/customer on open incidents ensuring no incidents is left unattended beyond SLA. Escalate potential service issues initially with Team Leader. Liaise More ❯

Firstly, we have the Enterprise Platforms Tower, which brings together our 3rd line Teams of Network, Infrastructure and End User. Secondly, we have the Service Operations Tower that consists of our L1 and L2 Service Desk and our small IT Service Improvement provision. This role reports to … you. You've delivered Infrastructure and services strategies - particularly around moving to cloud-based services and Data Centre modernisation. You've got a strong service delivery mindset, able to mature and develop this discipline. You'll enjoy collaborating with other IT leaders to have an impact outside of … Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays). Private medical insurance. Dental insurance. Generous pension schemes. Rent deposit loans. More ❯

Firstly, we have the Enterprise Platforms Tower, which brings together our 3rd line Teams of Network, Infrastructure and End User. Secondly, we have the Service Operations Tower that consists of our L1 and L2 Service Desk and our small IT Service Improvement provision. This role reports to … you. You've delivered Infrastructure and services strategies - particularly around moving to cloud-based services and Data Centre modernisation. You've got a strong service delivery mindset, able to mature and develop this discipline. You'll enjoy collaborating with other IT leaders to have an impact outside of … Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays). Private medical insurance. Dental insurance. Generous pension schemes. Rent deposit loans. More ❯

Firstly, we have the Enterprise Platforms Tower, which brings together our 3rd line Teams of Network, Infrastructure and End User. Secondly, we have the Service Operations Tower that consists of our L1 and L2 Service Desk and our small IT Service Improvement provision. This role reports to … you. You've delivered Infrastructure and services strategies - particularly around moving to cloud-based services and Data Centre modernisation. You've got a strong service delivery mindset, able to mature and develop this discipline. You'll enjoy collaborating with other IT leaders to have an impact outside of … Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays). Private medical insurance. Dental insurance. Generous pension schemes. Rent deposit loans. More ❯

Firstly, we have the Enterprise Platforms Tower, which brings together our 3rd line Teams of Network, Infrastructure and End User. Secondly, we have the Service Operations Tower that consists of our L1 and L2 Service Desk and our small IT Service Improvement provision. This role reports to … you. You've delivered Infrastructure and services strategies - particularly around moving to cloud-based services and Data Centre modernisation. You've got a strong service delivery mindset, able to mature and develop this discipline. You'll enjoy collaborating with other IT leaders to have an impact outside of … Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays). Private medical insurance. Dental insurance. Generous pension schemes. Rent deposit loans. More ❯

rather than only the identification of challenges Contribute to the development of the Security Practice skills and capabilities to ensure consistent high quality of service delivery and expertise. Active coaching and mentoring of junior members of the team Leading in the development of collateral to support Security Consulting … go to market' propositions and service offerings. Leading in the development and presentation of compelling client proposals collaborating with teams across our business. Strong stakeholder management and relationship building skills at senior levels that will enable consensus building in the shaping of secure client solutions Shaping, leading and delivering … value through security advisory consultancy and through guiding secure transformational delivery engagements. Providing security expertise across security standards and accreditations, measure and control the effectiveness of the security controls framework and maintain the Information Security Management System. Deriving and delivering documented Information Security Management Plans which incorporate Regulatory, Legal More ❯

Job Title: Senior Cloud Consultant & Delivery Specialist ( Job ID: ) - Remote ( India ) Company Overview: Cloud202 is a leading cloud services provider, specializing in delivering innovative AWS-based solutions to empower businesses worldwide. We are currently seeking a dynamic and experienced AWS Solutions Architect & Delivery Specialist to join our team. … Overview: As a Senior Cloud Consultant, you will play a pivotal role in driving customer engagements as a technical stakeholder and ensuring the successful delivery of projects following AWS best practices. You will collaborate closely with customers, sales teams, and internal stakeholders to understand requirements, design robust solutions, and … best practices, and Cloud202 standards. Work closely with sales teams to develop technical proposals, including solution architectures, cost estimates, and implementation plans. Drive project delivery activities, including resource allocation, task assignment, and milestone tracking, to ensure projects are delivered on time and within budget. Collaborate with cross-functional teams More ❯

aspects of Project Management Integration such as Risk & Opportunity Management The role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management Office Common Role Accountabilities Contribute to a culture of delivery excellence across the delivery community Act as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activities Undertake the common administrative and management support activities for projects, programmes and portfolios Produce management information … including scenario modelling, in direct support of analysis of a project, programme or portfolio's health Support delivery governance and reporting requirements The responsibilities and accountabilities of work associated with this role are: A PM&C Professional is expected to have an awareness of the project management lifecycle and More ❯

our behaviours and always focusing on what matters with a commercial mindset. Leading and motivating the Colleague Services team, developing talent and delivering against service level agreements, legal and regulatory requirements and actively seeking user feedback and continuously improving ways of working to optimise service delivery outcomes … user experiences. What you'll bring to the role: Significant experience of leading and shaping colleague services (preferably within a People/HR centralised service model), in a fast paced and regulated environment. Experience of designing and delivering efficient digital first user journeys which provide an engaging user experience More ❯

make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. … managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are currently undertaking a major technology and business transformation programme including the implementation of … support team members, Workday, Prism or Adaptive as appropriate Work in order to meet expected business performance goals by providing full range of customer service Support all Finance system integrations as a Functional perspective Serve as a strong consultative partner to Finance and HR teams in service delivery More ❯

make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. … managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are currently undertaking a major technology and business transformation programme including the implementation of … support team members, Workday, Prism or Adaptive as appropriate Work in order to meet expected business performance goals by providing full range of customer service Support all Finance system integrations as a Functional perspective Serve as a strong consultative partner to Finance and HR teams in service delivery More ❯

Analyst to join our team. As the key contact for supported customers, the Microsoft Data Solutions Support Analyst performs a critical role on the service desk, not only providing day-to-day support but also shaping the evolution of customers' solutions and building a meaningful operational partnership. The Microsoft … level of customer service. Work with a small number of key customers to support and expand the partnership with Simpson Associates, owning the support service delivery for those customers. Confident and capable in handling support calls covering complex and non-routine solutions in a variety of environments. Applying More ❯

and integration of core IT systems into secure, scalable cloud environments (e.g., Microsoft 365, Azure, AWS), supporting remote work and global operations. IT Support & Service Delivery: Establish a scalable and responsive global IT support model, including ticketing systems, SLAs, and standardised onboarding/offboarding processes. Collaboration Tools & Intranet … Continuity : Create and test disaster recovery and continuity plans to minimise risk and downtime. Vendor & Partner Management: Manage relationships with IT vendors, consultants, and service providers. Negotiate contracts and ensure service alignment with business goals. Budgeting & Planning: Develop and manage the IT budget, including forecasting, procurement, and cost … IT compliance frameworks. Experience managing endpoint fleets (e.g., laptops, desktops) and implementing MDM solutions. Proven ability to develop and lead IT support models, including service desks and SLA frameworks. Experience designing and implementing collaboration platforms (e.g., Microsoft SharePoint, intranet portals) to improve internal communication and knowledge management. Excellent communication More ❯

and integration of core IT systems into secure, scalable cloud environments (e.g., Microsoft 365, Azure, AWS), supporting remote work and global operations. IT Support & Service Delivery: Establish a scalable and responsive global IT support model, including ticketing systems, SLAs, and standardised onboarding/offboarding processes. Collaboration Tools & Intranet … Continuity : Create and test disaster recovery and continuity plans to minimise risk and downtime. Vendor & Partner Management: Manage relationships with IT vendors, consultants, and service providers. Negotiate contracts and ensure service alignment with business goals. Budgeting & Planning: Develop and manage the IT budget, including forecasting, procurement, and cost … IT compliance frameworks. Experience managing endpoint fleets (e.g., laptops, desktops) and implementing MDM solutions. Proven ability to develop and lead IT support models, including service desks and SLA frameworks. Experience designing and implementing collaboration platforms (e.g., Microsoft SharePoint, intranet portals) to improve internal communication and knowledge management. Excellent communication More ❯

Head of Delivery and Operations We’re an ambitious and fast-growing SaaS Payroll Tech company on a mission to modernise and simplify payroll for staffing and recruitment businesses. Our platform streamlines complex payroll and pay & bill workflows, offering clarity, control, and confidence to both agencies and workers. The … Opportunity We’re looking for a commercially minded Head of Delivery and Operations to take the lead on how we deliver our product and services to clients, while ensuring our internal operations run smoothly and at scale. You’ll be responsible for ensuring a high-quality onboarding experience, managing … delivery teams, refining internal processes, and supporting the CEO on finance operations. This is a hands-on leadership role at the heart of our scale-up journey—ideal for someone who thrives on variety and wants to help shape the future of a category-defining platform. Key Responsibilities Client More ❯

growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. SUMMARY As an Advanced Delivery Architect for the Advanced Services organization, you will be at the center of customer adoption and services delivery to assist customers accelerate the … services offerings. You will partner with Sales, Customer Success, Services PMO (Project Management Office), Enablement, and Partner Alliances teams to iterate and accelerate services delivery and offering creation. You will be part of the Advanced Services organization reporting to the Manager, Advanced Delivery Architecture for EMEA. WHAT YOU … LL DO Work as a designated technical expert for delivery of Wiz's services portfolio Advise customers on cloud security best practices and how to secure their cloud deployments and act as a trusted advisor for clients on behalf of Wiz Provide overviews of how Wiz integrates across a More ❯

with plenty of opportunities to influence and grow the technology area. The Senior Enterprise IT Engineer will drive consistency, operational excellence, and excellent customer service to our internal customers. The key values that we strive towards in Technology are: Ownership Continuous Improvement Mindset Trust Honesty Key Responsibilities Provide technical … SMTP). Strong expertise in IT infrastructure, systems administration, network management and end user support services. Working Experience with Google Workspace. Working Experience with Service Management or Ticketing Tools. Proven communication skills, written and verbal, able to address all levels within the organisation and constructively address conflicts. Ability to … read & analyse business processes, procedures, and training material. Strong analytical & problem solving abilities. Good understanding of Client server & web based application architectures. Service oriented demeanour is a must. Driving change and handling difficult situations. Strong problem-solving skills, attention to detail, and ability to work independently and collaboratively in More ❯

week onsite in Central London Exciting client environment – Financial, Legal, and MSP sector exposure What you’ll be doing: Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation (Nessus, Defender 365), and patch management Project support and … candidate background: Previous experience supporting clients in the MSP, Consultancy, Legal, or Financial environments Strong communication skills with a passion for delivering first-class service Solid technical foundation across Microsoft technologies Stability matters – We’re looking for candidates who have built strong, consistent career journeys and are ready for … their next long-term move. Bonus Points: Microsoft or Azure certifications ITIL Service Management knowledge This is your chance to join a forward-thinking company that genuinely invests in your skills and career. If you're driven, personable, and ready for your next big move we'd love to More ❯

week onsite in Central London Exciting client environment – Financial, Legal, and MSP sector exposure What you’ll be doing: Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation (Nessus, Defender 365), and patch management Project support and … candidate background: Previous experience supporting clients in the MSP, Consultancy, Legal, or Financial environments Strong communication skills with a passion for delivering first-class service Solid technical foundation across Microsoft technologies Stability matters – We’re looking for candidates who have built strong, consistent career journeys and are ready for … their next long-term move. Bonus Points: Microsoft or Azure certifications ITIL Service Management knowledge This is your chance to join a forward-thinking company that genuinely invests in your skills and career. If you're driven, personable, and ready for your next big move we'd love to More ❯

Oversee the execution of contracts and ensure compliance with agreed terms and SLAs. Act as the point of contact for troubleshooting issues such as delivery schedules, purchase orders, technical documentation, pricing, and contractual obligations. Develop and maintain a regular suite of vendor performance reports, analysing supplier data and providing … actionable insights to stakeholders to support commercial decision Ensure vendors meet all delivery requirements, address supply chain issues proactively, and ensure all relevant deadlines are met. Work closely with cross-functional teams to manage technical, commercial, and supplier performance, driving a self-service culture and sharing best practices … vendor accounts are efficiently managed within agreed timelines and budgets, tracking resources and reconciling time for optimal value. Support proposal and contract reviews, negotiating service agreements, and identifying areas for improvement in vendor management practices. What we look for in a Vendor Manager? Proven experience in a vendor management More ❯