601 to 625 of 1,042 Service Delivery Jobs in the UK

leadership across a wide range of commercial, procurement, outsourcing, and technology matters. You will act as a key business partner to internal procurement and tech teams, supporting: Procurement for service delivery platforms, including hardware and technology contracts Service agreements relating to joint ventures Commercial contract negotiation and drafting Intellectual property and data privacy matters (with support from More ❯

of employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? Requirements The Role Delivery of S/4HANA enabled transformation programmes and specialising in S/4HANA Finance including central finance Design and configure the core Finance solution across FI-AP, FI-AR … You work as a stream lead at CIO/CTO level in a major client organization. You will lead Infosys Consulting operations relating to market development and/or service delivery excellence. You are seen as a role model in the community: Have a broad business skill set including stakeholder management, problem-solving, and resilience Have experience in More ❯

responsible for developing and executing account strategies that maximize revenue growth, enhance client satisfaction, and ensure long-term retention. This is a pivotal role that bridges client needs with service evolution, ensuring our offerings continually adapt and innovate to deliver outstanding value. Key Responsibilities Client Relationship Management Develop and nurture strong relationships with existing clients to deliver long-term … teams. Commercial Performance Own the financial performance of your accounts, including forecasting and growth planning. Collaborate closely with Sales and Finance teams to manage profitability and commercial outcomes. Solution Delivery Ensure solutions and services meet client expectations. Identify opportunities to innovate and enhance service delivery through continual improvement initiatives. Client Engagement Regularly meet with client teams in … across the UK, Central Europe, and North America. What my client is looking for 3+ years’ experience in Account Management within IT or Digital Consultancies. Strong understanding of our service offerings and the sectors we operate in. Proven ability to work in a fast-paced environment with evolving priorities. Demonstrated success building relationships at all organizational levels, including C More ❯

leadership and management of people to motivate and change behaviours to align with the Company's vision and direction Acquiring and building new capabilities to further Talan's UK service delivery RESPONSIBILITIES Contribute to the strategic vision and commercial development, and growth of the Company Work as part of the Executive Team to deliver the Company's targets … in the strategic plan Strategic management and development of client services in line with the Company's business strategy Lead on the strategic vision to provide clients with exceptional service Ensure services adapt to changing client demands, e.g. Gen AI Build deep, meaningful executive relationships at senior levels within our largest clients Create the environment through our services to … and grow existing client business through a proactive understanding of those client requirements and realising upselling opportunities Prioritise initiatives, and ensure that resource management and budgetary control for the delivery of all our key contracts is optimal Engender a high-performance culture in our teams Build extensive networks to communicate Talan's interests and represents the Company at external More ❯

Lloyd gym membership discount, staff outings and team building events, training/certification budget, company vehicle plus much more! At Network IT 24 we are a trusted IT Managed Service Provider supporting schools and academies across the West Midlands. Your role as IT Manager is a senior position requiring significant experience in both Information Technology management and the education … IT Manager will include: Leading and developing a team of Information Technology professionals, overseeing recruitment, training, mentoring, and performance management to ensure high standards of service. Overseeing Information Technology service delivery across multiple schools, maintaining SLAs and KPIs while building strong relationships with senior stakeholders. Managing and delivering major projects such as network redesigns, cloud migrations, and infrastructure … are met while reporting performance to directors. We would love to hear from you if you have any of the following skills and experience: Demonstrable IT Support experience, managing delivery across multiple sites and a proven track record of leading complex projects. Experience working within schools/academies/education sector. Leadership, supervisory, management skills with the ability to More ❯

end users and ensuring a smooth rollout process. The successful candidate will be comfortable working in a fast-paced and challenging environment , with the ability to provide excellent customer service and maintain professionalism under pressure. You will need to be experienced enough to hit the ground running , working independently and as part of a wider deployment team. Key Responsibilities … disruption to services Troubleshoot and resolve technical issues effectively and efficiently Maintain accurate records of assets and deployments Work collaboratively with IT teams to ensure consistency and quality of service delivery Essential Skills and Experience: Proven experience in device build and deployment within an IT environment Strong understanding of Windows operating systems and deployment tools Excellent customer service More ❯

the migration of SharePoint from on-premises to cloud platforms . Oversee the development of network and infrastructure architecture to support future growth. Identify and implement improvements across IT Service Desk, Operations, and Infrastructure. Provide technical advice and guidance to maximise ROI on IT investments. Manage vendor relationships and ensure compliance with contracts and service level agreements. Support … capacity planning and proactive service delivery to meet current and future requirements. Review and implement IT policies, architectural standards, and design principles. Key Skills & Experience Proven experience as a Lead IT Manager, Head of IT, or similar senior technical role. Strong hands-on experience with: Server design and implementation (multi-site environments). Network and infrastructure architecture . … Cloud migrations , particularly SharePoint. Solid understanding of IT operations, service desk management, and vendor management. Experience with SQL database administration (optimization and security) – desirable. Excellent leadership, decision-making, and problem-solving skills. Ability to manage multiple priorities and deliver under pressure. If you have the relevant experience and skills for this role and keen to discuss in more detail More ❯

and take proactive steps to improve system performance. Ensure compliance with data protection, privacy regulations, and security standards. Collaborate with product owners to influence roadmaps and future developments. Support service delivery by managing incidents and problems to minimise business impact. Main Skills Needed: Experience in AWS environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. More ❯

opportunities Build and maintain strong client, supplier, and partner relationships Lead, mentor, and develop the commercial team, fostering a high-performance culture Collaborate with Sales, Marketing, Operations, Technical, and Service Delivery teams to deliver client solutions Provide commercial insight and reporting to the board, influencing strategic decisions Commercial Manager Benefits: Competitive salary of £55,000-£75,000, depending More ❯

policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team. Vendor Management: Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy. Support & Training: Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures. About More ❯

Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases Maximise More ❯

enterprise tools such as NetSuite , Workday , or Zuora . Familiarity with API integrations , basic SQL, or cross-system data validation. Background in SaaS or consulting organizations with complex services delivery models. Certifications such as Salesforce Administrator , CSPO , CBAP , or CCBA . More ❯

lead and strengthen their internal IT capability while overseeing their outsourced IT support partner. Main Duties Manage the relationship with the external IT support provider, ensuring efficient and proactive service delivery. Provide hands-on support for infrastructure, systems, and users across multiple sites. Administer and optimise Microsoft Azure/Entra ID and Microsoft 365 environments. Support onboarding and offboarding More ❯

development and management of database solutions. Monitor and control requests for new work, maintaining high quality and standards. Ensure adherence to incident, problem, and change management procedures while accelerating service delivery. Build and maintain strong relationships with key stakeholders. Oversee IT security remediation actions and contribute to budget management. Advocate for a positive, can-do culture within the team. More ❯

Lead the development and management of database solutions.Monitor and control requests for new work, maintaining high quality and standards.Ensure adherence to incident, problem, and change management procedures while accelerating service delivery.Build and maintain strong relationships with key stakeholders.Oversee IT security remediation actions and contribute to budget management.Advocate for a positive, can-do culture within the team. What You Bring More ❯

and statistics to support informed decision-making. Act as the first point of contact for HR system users, providing support and training. Identify and recommend system enhancements to improve service delivery. Always uphold data protection and confidentiality standards. What You'll Bring: Proven experience administering and supporting management information systems (HR systems desirable but not essential). Strong analytical More ❯

day-to-day basis, working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery . In addition, you will be responsible for ensuring the timely progression and resolution of all high-severity major incidents in line with the … agreed Major Incident Management Process and assist with developing and implementing process and service improvements across the team. What we are looking for: Previous experience in high-priority incident management in a multi-client or shared service environment In addition you will also have: Knowledge of Remedy or similar tools and the Incident Management process Ability and willingness … necessary Escalate where appropriate Verification of resolution details Production of Management Incident Information Manage the progression and closure of other lower priority incidents. Conduct incident reviews with lines of service within agreed timescales About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across More ❯

ability to dive into various business domains on demand, and a proven track record in designing and implementing solutions. We want you to: Act as the technical advisor in service delivery projects. Work with technical client requirements (including RFI/RFP) and design solutions. Work with sales & pre-sales, value proposition development and delivery teams as well More ❯

client, Kappture, is looking to recruit a Senior Project Manager to join their team. As the Senior Project Manager for Kappture, you will be responsible for leading the successful delivery of large-scale EPOS and retail technology projects across a diverse customer base. This role owns the full project lifecycle — from pre-sales engagement and scoping through to installation … live, early-life support, benefit realisation, and final handover into BAU. Main functions As Senior Project you can expect to be involved in: Project Leadership – leading end to end delivery of EPOS and other innovative technologies, manage planning, resourcing, budgeting and risk across multiple deployments, ensure stakeholders are clear and held to account for their obligations and projects are … after project completion Pre Sales and Customer Engagement – support pre-sales activity by shaping project proposals, translating technical feasibility into customer-friendly plans, negotiating and enforcing sub-contractor agreements Delivery and Execution – oversee on site deployment and installation activities, interpret site schematics and associated infrastructure, ensure smooth integration with existing systems Early life support and handover – provide structured early More ❯

Head Resourcing are currently working exclusively with a fintech firm who are looking for a Head of IT/Cloud to lead thedesign, delivery and operation of their cloud platforms and internal IT infrastructure. This pivotal role will ensure the stability, security and scalability of their IaaS customer environments, drive cloud innovation in line with Microsoft best practices, and … oversee IT service delivery that enables productivity across the business. This candidate will also work closely with their established software development teams. The Role and Responsibilities Lead the development, management, and optimisation of the external cloud environment, ensuring security, performance and scalability. Oversee internal infrastructure that underpins product development, delivery and client support. Manage all IT tools … SharePoint. Drive AI productivity and automation strategies, identifying opportunities to enhance internal efficiency Supervise the IT team (system admin and cloud engineer) and coordinate activities with the external Managed Service Provider and specialist contractors. Ensure the reliability and security of office infrastructure and hardware, including networking, devices and accesscontrol. Lead DevOps initiatives that support the software development lifecycle through More ❯

Head Resourcing are currently working exclusively with a fintech firm who are looking for a Head of IT/Cloud to lead thedesign, delivery and operation of their cloud platforms and internal IT infrastructure. This pivotal role will ensure the stability, security and scalability of their IaaS customer environments, drive cloud innovation in line with Microsoft best practices, and … oversee IT service delivery that enables productivity across the business. This candidate will also work closely with their established software development teams. The Role and Responsibilities Lead the development, management, and optimisation of the external cloud environment, ensuring security, performance and scalability. Oversee internal infrastructure that underpins product development, delivery and client support. Manage all IT tools … SharePoint. Drive AI productivity and automation strategies, identifying opportunities to enhance internal efficiency Supervise the IT team (system admin and cloud engineer) and coordinate activities with the external Managed Service Provider and specialist contractors. Ensure the reliability and security of office infrastructure and hardware, including networking, devices and accesscontrol. Lead DevOps initiatives that support the software development lifecycle through More ❯

Deliver outstanding customer support for Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding of printer technology, ideally with More ❯

Deliver outstanding customer support for Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding of printer technology, ideally with More ❯

Deliver outstanding customer support for Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding of printer technology, ideally with More ❯

Deliver outstanding customer support for Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding of printer technology, ideally with More ❯