626 to 650 of 1,386 Service Delivery Jobs in the UK

Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We’re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key … sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT … in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation. Keywords: IT Sales, Business Development Manager, Managed Service Provider, MSP, Microsoft Licensing, Cloud Sales, CSP Sales, Professional Services Sales, Microsoft 365, Azure, Cyber Security Sales, Leeds IT Jobs, Hybrid Sales Role, Technical Sales, SaaS Sales, IT Solutions More ❯

and logistics processes for hardware across the business. You’ll work cross-functionally with suppliers, partners, project teams, and leadership to ensure efficient, cost-effective procurement that supports project delivery and business growth. This is a key role that combines operational execution with supplier strategy and commercial acumen. Key Responsibilities: Procurement & Commercial Management Accurately price hardware for proposals and … at the right time. Represent Procurement in internal project kick-off meetings, offering insight on supply chain risks and timelines. Maintain communication with key internal stakeholders on risks to delivery timelines. Ensure all project documentation is completed to a high standard. Logistics & Supply Chain Coordination Plan and manage domestic and international logistics for hardware deliveries. Liaise with inventory teams … to ensure smooth warehousing and stock movement across all locations. Escalate any supply chain issues that could impact delivery to the Head of Service Delivery Experience required: Experience in a similar role. Management experience Advanced Excel and data management skills. Strong organisational, time-management, and prioritisation abilities. Excellent written and verbal communication skills. Problem-solving mindset with More ❯

Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware … mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware … mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware … mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

Job Title: 2nd Line IT Engineer Role This is a fast-paced opportunity to join a growing managed service provider, recently acquired by a major network infrastructure organisation. If you enjoy solving technical problems, thrive in a multi-client environment, and want to sharpen your skills across a variety of technologies, this role is for you. Youll take ownership … of escalated technical issues, collaborate across infrastructure teams, and build trusted client relationships in a dynamic service-led environment. Whats in it for me? Diverse technical exposure Work across a broad range of technologies, clients, and environments, developing your skills in networking, Microsoft solutions, and project support. Client-facing growth Engage directly with clients, build commercial awareness, and influence … PCs, servers, and firewalls * Perform daily system checks, including backup monitoring and reporting * Document internal processes, maintain client records, and log activities for billing and reporting * Contribute to the delivery of IT infrastructure projects * Support internal IT operations as needed * Participate in the out-of-hours (OOH) rota, if required * Ensure a high standard of client communication and service More ❯

Service Desk Analyst Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team. The role can be done on either a hybrid or remote working basis, but be aware there may be the very odd occasion when you are required to come into the office which is located in Letchworth … Garden City, Hertfordshire. Reporting to the Digital Workplace Manager, you will be responsible for delivering exceptional customer service and technical support across Willmott Dixon's business. This role is crucial in ensuring smooth IT operations and customer satisfaction, as you will serve as the first point of contact for end users experiencing technical issues. The Role Customer Support: Be … the face and voice of IT for our end users, providing timely and effective solutions through various channels including telephone, self-service, chat, and email. Understand customers' needs and adapt your approach to ensure their satisfaction. Take ownership of IT issues and collaborate with the wider IT team to provide solutions that are both cost-effective and fit for More ❯

self-motivated Engineer to join the Highway Team within Engineering Group Two. This is a unique opportunity to assist a closely-knit team of Engineers and provide comprehensive Engineering service within the Highways team. About the role: You will assist the Principal Highway Engineers to plan, programme and implement the Highway Planned Maintenance in Richmond and Wandsworth. You will … be responsible for the day to day operation of the planned highway work in partnership with other service providers to develop an integrated approach to service delivery and assist in the overall management and delivery of the highway maintenance term contract. The ideal candidate will have a relevant professional qualification in Civil/Highway Engineering andthorough … knowledge of Health and Safety Legislationunder which this service operates together with significant experience in Highway Maintenance. You will: Be able to assess all types of highway defects, agree appropriate remedials, estimate, plan and programme their repair through to completion. Ability to measure and agree payment applications made by the contractor. Supervise works on the public highway and to More ❯

from you. What you'll be doing Designing user journeys, wireframes, and prototypes that meet real user needs Conducting and synthesising user research across diverse audiences Collaborating with researchers, service designers, developers, and delivery teams Advocating for accessibility, inclusion, and evidence-based design Supporting projects through discovery, alpha, beta, and live phases What we're looking for Proven … services Comfortable working in Agile teams on complex public sector or healthcare projects Strong knowledge of UCD principles, usability testing, and interaction design Experience with GDS standards and government service delivery (desirable) Skilled in tools like Figma, Miro, and accessibility checkers The Package Up to £70,000 base salary 25 days' holiday + public holidays Private healthcare + More ❯

BST. Reporting to the Head of IT Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. The role involves monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting service delivery improvements. We seek a proactive, user … focused IT Support Specialist to provide first-line technical support across the Charity. You will be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when necessary, while maintaining clear communication with users. A key responsibility includes assisting with onboarding new users, such as account setup, hardware configuration … systems, including troubleshooting hardware (desktops, laptops, printers), software (Microsoft 365), and network connectivity issues (Wi-Fi and wired connections). You will also perform system checks, routine maintenance, monitor service performance, contribute to SLA reporting, and support database upkeep and user onboarding. A commitment to continuous learning, knowledge sharing, and embracing change is essential, as you will stay updated More ❯

Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key … sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT More ❯

vendor consultants, who will act as the primary owner of business metrics for their assigned set of vendors. Our primary customer is our vendors, who subscribe to the AVS service with the intent to get a customized service that will augment their growth on Amazon. To be able to delight our customer, we will aim to provide a … high-quality service that exceeds our vendor's expectations by driving their growth on Amazon by improving metric performance. About the Role As a Sr. Subject Matter Expert, you will interact directly with Amazon internal customers, as well as global functional team to build up workflows to improve business metrics for JP AVS vendors, streamline process, manage requirement changes … and provide high quality service delivery to customers according to requirements and SLAs previous agreed. As a Sr. SME you will focus on building end-to-end solution and process excellence mechanism. Key job responsibilities 1. Provide complete Subject expertise including Knowledge creation, SOP standardization, ensure comprehensive playbooks in place for VC to execute actions and etc. 2. More ❯

Clearance SC/DV as part of the role function About the role You'll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer service. You'll act as the first point of contact and provide high quality support to specified clients. Your focus … external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities Maintain strong relationships with members of the client team Raise issues that risk project … delivery and/or agreed costs and timescales. Escalate risks to ensure appropriate action is taken to mitigate them About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly More ❯

the organization. Provide mentorship and support to junior team members, fostering a culture of learning and collaboration. Collaborate with the SAP Technical Lead to drive team initiatives and optimize service delivery. Must haves Technical and Personal attributes: Certifications : Hold at least one SAP Technical Certification (e.g., HANA, OS/DB Migration, NetWeaver, BTP). Implementation Experience : Demonstrated expertise in More ❯

at any one time Excellent knowledge of Excel Strong communication skills, with the ability to manage time effectively Problem solving skills with focus on quality and the onboarding customer service delivery. Excellent communication skills, with the ability to communicate proficiently both written and verbal Able to adapt and succeed in a fast paced, changing environment. The ability to manage More ❯

include partner development, clinician onboarding, and participation in governance committees. Operational Leadership Lead non-clinical operational services to ensure safety, efficiency, and quality Build proactive, engaged teams responsive to service demands Maintain visible leadership and facilitate communication across departments Workforce Leadership and Development Attract, develop, and retain high-performing teams fostering a positive culture Provide line management, coaching, and … support HR procedures Ensure mandatory and guest experience training is up to date Performance Management and Governance Ensure departmental KPIs and service levels are met Manage staffing and resource allocation for efficiency Maintain governance frameworks compliant with CQC standards Guest Experience and Service Delivery Oversee guest experience policies and feedback channels Engage with patients and visitors to … promote positive experiences Gather feedback for service improvements Compliance and Health & Safety Lead on GDPR and data protection compliance Ensure health and safety legislation and policies are followed Coordinate mandatory training across departments Financial and Resource Management Manage budgets, revenue, and costs Oversee self-pay pricing, patient accounts, and insurer payments Own digital tools and manage system upgrades Business More ❯

and integrated telematics solutions ensuring projects run smoothly from planning through to successful implementation. As an Applications Engineer, you will need to have/be: 3+ years' experience in service delivery, project management, or technical programme coordination, ideally in a SaaS, automotive, or telematics environment. Demonstrable experience managing hardware/software solution rollouts. Strong understanding of camera technology … cross-functionally with internal teams including Product, Engineering, Technical Support, and Field Services, as well as with customers and third-party providers to ensure timely, efficient, and high-quality service delivery. Your key responsibilities: Manage the end-to-end delivery of the MaxConnex camera platform and associated telematics integrations across various customer environments. Serve as the primary delivery … create detailed project plans and ensure milestones are met. Work closely with supply chain, technical teams, and installers to coordinate stock, hardware configuration, and on-site deployments. Identify potential delivery risks and proactively mitigate them through planning and escalation. Maintain oversight of ongoing deployments, tracking progress and performance against agreed SLAs and KPIs. Facilitate regular check-ins, stakeholder updates More ❯

Location: London, UK Reporting to: Service Delivery Manager Direct Reports: Not applicable Employment type: Permanent, full-time The Solution Specialist's principal objectives are to execute on our on-premises implementations, projects, consultation, and other dedicated client professional services agreements, as well as the client facing team for our rapidly increasing platform projects around the world. They are … responsible for ensuring the delivery of great outcomes for our clients. In summary, they help to generate exceptional client experiences while migrating our clients to our platform offerings. About the role Develop and maintain an extensive understanding of the cinema industry's business operations to effectively configure and support Vista software for clients, becoming an expert in Vista's … and organizational skills with meticulous attention to detail Ability to remain composed under pressure, using independent discretion and judgment to assess situations and respond appropriately Commitment to excellent customer service and dedication to creating great outcomes and working relationships Experience in project management and governance (preferred) Strong knowledge of cinema operations (preferred) Strong knowledge of MS Office (Outlook, Word More ❯

times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Buttershaw, Bradford/Hybrid Working (2 days in the office a week ) Work type: Permanent. 37 hours per … have an exciting opportunity for a Applications Support Assistant to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 … Group and its partner companies by resolving IT issues through expert 2nd line support. This is a fantastic opportunity to be part of a team that delivers best-value service across a dynamic organisation. Youll work with a variety of systems and technologies, helping to ensure smooth operations and excellent customer experiences. If youre passionate about problem-solving, thrive More ❯

deliver innovative space projects within institutional, export, and defence settings. Role Responsibilities of a Project Manager: Manage projects or aspects of a project from contract commencement through development and delivery of space and ground segments, launch preparation, in-orbit commissioning and subsequent service delivery and operations To be responsible for all aspects of the project, or a … activities to ensure the entire project is progressing in line with the baseline plan, with the expectation on strong leadership, motivation and being the driving force behind the engineering delivery Breaking down work into appropriate work packages and obtaining agreements with engineering team leaders for appropriate resources Communication with customers and internal stakeholders, including Engineering Functional Managers, Heads of More ❯

information that will add value to analytical products Present analytical findings in verbal, written and visual formats to both internal and external audiences Build and maintain relationships with internal service areas and external agencies to facilitate the exchange of information Maintain an awareness of developments within business intelligence and apply that learning to enhance analytical products Proactively identify the … range of existing interventions and circumstances affecting the lives of individual families Support the on-going development and maintenance of relevant core information systems Represent the Business Intelligence Service in meetings Deputise for Business Intelligence colleagues when necessary Ensure integrity, fairness and a consideration of the needs of others is incorporated into daily duties and relationships with colleagues Work … closely with colleagues in the Business Intelligence Service and other relevant business areas Work collaboratively with colleagues across Enabling Services and the wider organisation in your role ensuring the council effectively uses robust evidence as the basis for its decision making Contribute positively to the development of a customer-focused culture, and promote the Council's vision, outcomes, and More ❯

do: Act as a trusted advisor to business stakeholders working with them to secure talent whilst providing insights on market trends and hiring strategies. Drive client engagement through exceptional service delivery, onboarding and stakeholder management. Talent delivery, sourcing and vacancy management with a particular focus on technical roles within insurance pricing, finance and information technology. Management of More ❯

resolution of user issues. You'll look after a team of 9 support analysts, including 1 team lead, to oversee helpdesk systems and workflows, and drive continuous improvement in service delivery across our software. You will work alongside the wider teams including Customer Experience Managers, Professional Services and Products teams, to name a few. You may often be … a set of rules, we trust our people, we provide meaningful goals and we let them fly. In this role you'll bring your personality, your flare for customer service and you'll likely enjoy and be able to deliver the following: • Manage the day-to-day operations of the customer support helpdesk, ensuring SLAs and OKRs are consistently … met. • Lead, coach, and develop a team of support analysts to deliver exceptional service across multiple channels (email, chat, phone, ticketing). • Monitor ticket queues, escalate critical issues, and ensure timely resolution of customer problems. • Maintain and optimise helpdesk tools and knowledge base content to improve efficiency and self-service. • Analyse support trends and customer feedback to identify areas More ❯

assess and prioritise tasks without close supervision. You'll also get: A competitive basic salary The option to buy additional holiday Health and wellbeing benefits including a virtual GP service Exclusive discounts from our technology partners (HP, Dell, Apple etc) If you think this could be you, and you'd enjoy working for a leading global technology business, then … workflow-based automation. Act as a SME for number of solutions developed by the team and support/assist end users to leverage complete benefit of the solution. Continual delivery of new applications/features to a high quality by consistently reviewing other developers code and communicating/providing feedback when required. Stakeholder engagement will be key, and you … will establish and maintain good relationships with the stakeholders both internally and in the customer organisation, and the various service delivery teams within Computacenter. Champion Automation within the organisation. What you'll need Install and configure solutions for the new customer and assist internal and external users with support queries. Participate with the development team in the design More ❯

values and beliefs of an employee of the NHS Committed to high quality patient care and patient experience Respectful to and able to promote equality in opportunity, employment, and service delivery Committed to continuous professional development and personal growth Able to work within the trust's attendance targets Ability to perform the requirements of the post to an … MCSE/MCSA or equivalent qualification. PRINCE2 Foundation. ITIL Foundation Management of Cloud compute platforms (IaaS, PaaS & SaaS) from multiple vendors including Availability, Scaling, Costs & Security. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Berkshire NHS Foundation Trust Address Royal Berkshire NHS Foundation Trust Reading RG1 5AN Employer's website https://www.royalberkshire.nhs.uk/ More ❯