626 to 650 of 1,040 Service Delivery Jobs in the UK

Deliver outstanding customer support for Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding of printer technology, ideally with More ❯

Job summary The Lancashire & South Cumbria Pathology Service (L&SCPS) is bringing together pathology services from across the region to form a single, integrated network -- one that will deliver high-quality, efficient, and sustainable diagnostic services for our patients and clinicians. As part of this exciting transformation, the L&SCPS Digital Team is leading a number of cutting-edge … implement a single network wide LIMS and will be a key focus for your role. You will also be instrumental in scoping of future technological improvements to the Haematology service delivery including automation of laboratory processes. Ensuring that any solutions are compatible with and integrated to the core systems. Applicants should be HCPC-registered Biomedical Scientists and must … workflows Desirable In depth knowledge of relevant equipment Experience of providing training to other staff groups Experience of collating and providing detailed information to regulatory authorities Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯

Manager who will be working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery . In addition the Major Incident Manager will be responsible for ensuring the timely progression and resolution of all high-severity major incidents in … line with the agreed Major Incident Management Process and assist with developing and implementing process and service improvements across the team. Experience needed: Essential: · Previous experience in high-priority incident management in a multi-client or shared service environment · ITIL awareness In addition you will also have: · Knowledge of Remedy or similar tools and the Incident Management process … necessary · Escalate where appropriate · Verification of resolution details · Production of Management Incident Information · Manage the progression and closure of other lower priority incidents. · Conduct incident reviews with lines of service within agreed timescales If you have the above experience please submit your CV immediately ... More ❯

on benefit adoption, revenue retention and growth, you will work in partnership with HR Leaders and Benefit Teams to ensure the customers corporate and people strategy succeeds through efficient delivery of the Zest Platform. You will own the commercial partnership between vendor and customer, be proficient in managing complex renewal and expansion sales processes, liaise with internal teams to … provide exceptional service delivery and as act as the voice of the customer internally to shape future product development. Areas of responsibility Account management of all accounts to ensure retention and development of these Maintain regular contact with all clients, promoting new product advances to them to help them appreciate the value that Zest brings and probing to More ❯

with Deloitte HR Technology teams to collaborate on go-to-market initiatives, as well as with external learning technology vendors. Candidate Requirements Proven track record of managing the successful delivery of large, complex programmes on time and within budget. Experience delivering Cornerstone implementations, including hands-on configuration. Demonstrated ability to lead client sales cycles by actively responding to RFPs … of the Learning function and Learning technology ecosystem, along with the value it brings to organisations. Experience in Learning process design and implementation, incorporating technology. Ideally includes organisational design, service delivery models, and shared services. Deep understanding of the learning technology market, including LMS, LXPs, and Content Libraries. Awareness of AI functionality and its role in skills-based … data analysis skills, with the ability to influence others effectively. Proven ability to manage senior stakeholders and navigate complex and diverse client scenarios, maintaining a focus on high-quality delivery through others, even in high-pressure, time-critical situations. Acute awareness of risk management and the ability to manage risks associated with people, processes, systems, change, and commercials. Demonstrated More ❯

providing detailed reports and recommendations Developing and presenting scalable security solutions and services that meet client needs Collaborating with internal teams to ensure client security requirements are integrated into service delivery Leading incident response efforts and conducting post-incident analysis to prevent future occurrences Organizing tabletop exercises with both clients and our teams Required profile: Ability to engage More ❯

Build and sustain relationships with customer IT and business executives, becoming a true strategic partner. Customer Enablement Guide customers in adopting the Salesforce platform through proactive recommendations and personalised service delivery from the Signature catalogue. Provide insight into new features and releases, helping customers navigate change and mitigate potential risks. Incident Management Lead communications during high-severity incidents More ❯

workstreams comprised of on- and off-shore resources of the project and is responsible for the overall delivery. Ensuring our transformation programmes are delivered with good governance. Manage large delivery teams to design end-to-end solutions and ensure deliverables are consistent with design principles, standards and methodologies. Deep knowledge of the S/4 HANA Cloud roadmap and … You work as a stream lead at CIO/CTO level in a major client organization. You will lead Infosys Consulting operations relating to market development and/or service delivery excellence. You are seen as a role model in the community: Have a broad business skill set including stakeholder management, problem-solving, and resilience Have experience in … and verbal communication skills in country's official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel Proven experience on end-to-end delivery working as a S/4Hana Program Manager Experience in liaising with stakeholders in senior client positions Deep understanding of ERP project methodologies, phases and activities Experience in delivering More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

Trust's lead specialist in data investigation, advising on system use and data processes. Manage a small team, supporting their development and ensuring consistent standards. Support the development and delivery of training and education packages to improve data quality awareness across the Trust. Liaise with clinicians, managers, admin teams, and external NHS providers to resolve data issues and promote … practices. About us A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee … how this supports patient care across the NHS Desirable Extensive knowledge of several NHS systems In depth knowledge of patient pathway flows other Essential Able to monitor and evaluate service delivery Ability to travel independently between sites in an efficient and timely manner Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders More ❯

for people with learning disabilities. With over 600learners and residents supported by around 700 staff, the charitys ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across the organisation. You will … manage one direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involvesmaintaining supplier relationships, improving ICT service delivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Managerwill have proven experience in project and change management, software development oversight, and stakeholder engagement. You will be proficientinMS More ❯

expiry. Monitor compliance with security policies and standards across digital and business teams. Act as the primary point of contact for internal and external audits related to security standards. Service Delivery & Operations: Coordinate the annual standards review cycle, ensuring timely updates and stakeholder engagement. Support the publication and socialisation of new or revised standards to ensure organisation wide … with cross functional teams to embed security best practices into digital processes. Stakeholder & Communications Management: Build and maintain relationships with key stakeholders including the CISO, CIO, architecture teams, programme delivery and business owners. Provide clear, engaging, and relevant communication and training around security standards. Deliver security messaging both in person and virtually, ensuring consistency and clarity. Continuous Improvement: Track More ❯

Regulatory Compliance: Ensure compliance with Health & Safety, Environmental Protection, and various ISO standards (e.g., ISO 9001, ISO 27001, ISO 14001, etc.). Qualifications & Experience: Essential: Experience in building management, service delivery, and managing teams. PC literacy and strong reporting skills. Knowledge of compliance standards and statutory requirements. Desirable: Experience in a Critical Environment and familiarity with ISO-regulated … processes. Personal Attributes: Passionate about delivering a world-class environment. Motivated, organised, and adaptable with strong communication and problem-solving skills. Customer-focused with a desire to provide high service delivery. Competencies: Customer Focused: Builds rapport and strives to exceed customer expectations. Collaborative: Works well with colleagues and suppliers to achieve team goals. Ownership: Proactively identifies improvements and adapts More ❯

Regulatory Compliance: Ensure compliance with Health & Safety, Environmental Protection, and various ISO standards (e.g., ISO 9001, ISO 27001, ISO 14001, etc.). Qualifications & Experience: Essential: Experience in building management, service delivery, and managing teams. PC literacy and strong reporting skills. Knowledge of compliance standards and statutory requirements. Desirable: Experience in a Critical Environment and familiarity with ISO-regulated … processes. Personal Attributes: Passionate about delivering a world-class environment. Motivated, organised, and adaptable with strong communication and problem-solving skills. Customer-focused with a desire to provide high service delivery. Competencies: Customer Focused: Builds rapport and strives to exceed customer expectations. Collaborative: Works well with colleagues and suppliers to achieve team goals. Ownership: Proactively identifies improvements and adapts More ❯

Your new company An ambitious and forward-thinking organisation is undertaking a major transformation of its financial systems to improve service delivery and strengthen financial governance. As part of this strategic initiative, they are seeking a skilled and motivated Finance Systems Implementation Officer, initially for a 12 month contract, to support the successful rollout of a new finance … control reconciliations and data checks. Liaising with software suppliers and internal IT teams to resolve technical issues. Delivering training and technical guidance to system users Collaborating with finance and service teams to identify and implement system improvements. Ensuring compliance with financial regulations, accounting standards, and audit requirements. What you'll need to succeed To be successful in this role … manage multiple priorities independently. Experience maintaining and developing system interfaces. What you'll get in return This full-time contract offers: Flexible working arrangements, including remote working (subject to service requirements). All necessary IT equipment and support for effective home working. A collaborative and supportive team environment focused on innovation and improvement. A competitive salary Potential for contract More ❯

in driving operational excellence across our end-to-end network. As a Network Planner, you'll harness real-time data, forecast volumes, and proactively identify risks to ensure seamless service delivery across our premium network. You'll be at the heart of our planning operations, using data-driven insights to forecast, monitor, and optimise our parcel journey—from … hub to doorstep. Your work will directly impact service quality, cost efficiency, and continuous improvement across the network. We're looking for a confident communicator who can engage effectively across all levels of the organisation. With a proactive approach and strong influencing skills, you'll bring credibility and impact to every interaction. Whether working independently or as part of … enhance network precision. Support the Head of Planning in implementing end-to-end parcel process improvements. Design and deliver reports that highlight network performance and drive stakeholder action. Monitor service levels and resource needs across Hubs, Depots, and the wider network. Lead daily network calls with senior stakeholders to address performance and escalate risks. Deliver weekly/monthly performance More ❯

from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design … standards Code low-fidelity or functional prototypes using HTML, CSS, and JavaScript when needed Required Skills and Experience Active SC (Security Check) clearance Hands-on experience applying Government Digital Service standards and design principles Familiarity with GDS prototyping toolkit Proficiency with industry-standard design software (e.g., Figma, Axure, Adobe XD, Sketch) Strong communication skills, with the ability to explain More ❯

Sector. You’ll sell intelligent, technology-enabled BPO and customer engagement solutions, including: Claims and application processing Customer journey and experience management Fraud prevention and validation services Omnichannel customer service delivery (voice, email, chat) Fulfilment of payments, vouchers, and physical rewards This is a senior commercial leadership role that directly influences company growth and market presence. Key Responsibilities … Suite and senior decision-makers through a consultative sales approach. Oversee the full tender and RFP lifecycle, shaping compelling proposals that win. Work closely with internal stakeholders (Operations, Finance, Delivery) to ensure smooth onboarding and commercial success. Own the revenue and profit targets for the European new business function — ensuring forecasting accuracy and consistent delivery. What You’ll Bring More ❯

to-end billing process across telecoms, connectivity, and IT managed services - Develop and maintain robust assurance frameworks, and act as the key point of contact between commercial, finance, and service delivery teams - Oversee and execute monthly billing cycles for telecoms, connectivity, and IT managed services - Ensure billing accuracy, completeness, and timeliness using their in house billing platforms - Manage … leakage through effective systems, controls, and reporting. - A can do, will do attitude to learning - Proven experience managing billing and revenue assurance processes in an IT, telecoms, or managed service provider environment - Proficiency in billing, CRM, and finance systems - Solid understanding of financial controls, reconciliations, and revenue assurance principles - Technical Skills - Proficiency in Microsoft Excel, financial software, and accounting More ❯

to-end billing process across telecoms, connectivity, and IT managed services - Develop and maintain robust assurance frameworks, and act as the key point of contact between commercial, finance, and service delivery teams - Oversee and execute monthly billing cycles for telecoms, connectivity, and IT managed services - Ensure billing accuracy, completeness, and timeliness using their in house billing platforms - Manage … leakage through effective systems, controls, and reporting. - A can do, will do attitude to learning - Proven experience managing billing and revenue assurance processes in an IT, telecoms, or managed service provider environment - Proficiency in billing, CRM, and finance systems - Solid understanding of financial controls, reconciliations, and revenue assurance principles - Technical Skills - Proficiency in Microsoft Excel, financial software, and accounting More ❯

support to end-users using your application knowledge through regular meetings and through incident investigation and resolution. Main duties of the job MFT's Digital Team Joining the digital service puts you at the heart of the Trust's digital enablement journey. The implementation of the Hive Electronic Patients Record (EPR), powered by EPIC, in September 2022, which was … systems Knowledge of managing projects or areas of complex working practices. Knowledge of NHS Information Standards and their application Attributes Essential Has a passion for improving patient care and service delivery within the NHS Be enthusiastic, responsive to new demands and willing to learn new skills Self-motivated and able to take responsibility for decisions Has good insight More ❯

join their legal innovation team on a full-time basis. The primary focus of this role is to facilitate the adoption of new tools and solutions to elevate legal service delivery within the firm. Key Responsibilities: - Cultivating strong relationships with lawyers firm-wide. - Developing and executing engagement strategies. - Aligning initiatives with the firm's strategic objectives. - Participating in More ❯