626 to 650 of 1,377 Service Delivery Jobs in the UK

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

We are looking for an experienced Operations Manager to oversee our AV operations and event production initiatives. You will lead the planning, execution and delivery of AV operations and event production, ensuring the highest quality service for our clients. From managing equipment to coordinating large-scale events, this … and evaluation Manage inventory, equipment maintenance, and logistics for AV installations and events Lead and mentor a team of AV technicians, ensuring high-quality service delivery Oversee day to day operations of other business areas such as sales, service, hires and warehouse Develop and implement strategies to More ❯

Job Description: The purpose of this role is to provide our customers with excellent service by supporting and leading our Contact Centre and Dispatch departments. We are seeking a motivated individual to join our team. If you are eager to learn and develop your skills, this position is ideal More ❯

now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on … team, to manage business relationships between the Technology Department, its sub-functions and each entity within a super-region to ensure strong collaboration and service delivery, mutual understanding of strategies and key risks, and compliance with relevant standards. The primary purpose of this role is to ensure the … local management committee meetings as required to represent the Technology department. Provide regional input to centralised reporting to ensure consistency but also regional detail. Service relationship management - acting as an interface between the Global Service teams and the local entity to ensure that agreed service levels are More ❯

to oversee IT operations across the EMEA region. This is a pivotal role where you'll lead IT teams, enhance infrastructure, and ensure seamless service delivery while working closely with senior stakeholders. What You'll Do Lead & Manage IT Operations - Oversee applications, infrastructure, networking, and helpdesk support across More ❯

site, however travel to Hensingham and Warrington may be required, for which travel expenses will be covered. Providing the link between the Head of Service Delivery, Commercial Lead, Project team and the client. Your responsibilities include sustaining adherence to the established budget across all Projects. With a keen … plans, including scope, objectives, timelines, and budgets. Manage the execution of projects according to plan, ensuring adherence to budgets and timelines. Ensure successful project delivery in terms of scope, quality, cost, schedule, and client satisfaction. Manage day-to-day Project operations for timely, high-quality service and customer More ❯

site, however travel to Hensingham and Warrington may be required, for which travel expenses will be covered. Providing the link between the Head of Service Delivery, Commercial Lead, Project team and the client. Your responsibilities include sustaining adherence to the established budget across all Projects. With a keen … plans, including scope, objectives, timelines, and budgets. Manage the execution of projects according to plan, ensuring adherence to budgets and timelines. Ensure successful project delivery in terms of scope, quality, cost, schedule, and client satisfaction. Manage day-to-day Project operations for timely, high-quality service and customer More ❯

site, however travel to Hensingham and Warrington may be required, for which travel expenses will be covered. Providing the link between the Head of Service Delivery, Commercial Lead, Project team and the client. Your responsibilities include sustaining adherence to the established budget across all Projects. With a keen … plans, including scope, objectives, timelines, and budgets. Manage the execution of projects according to plan, ensuring adherence to budgets and timelines. Ensure successful project delivery in terms of scope, quality, cost, schedule, and client satisfaction. Manage day-to-day Project operations for timely, high-quality service and customer More ❯

site, however travel to Hensingham and Warrington may be required, for which travel expenses will be covered. Providing the link between the Head of Service Delivery, Commercial Lead, Project team and the client. Your responsibilities include sustaining adherence to the established budget across all Projects. With a keen … plans, including scope, objectives, timelines, and budgets. Manage the execution of projects according to plan, ensuring adherence to budgets and timelines. Ensure successful project delivery in terms of scope, quality, cost, schedule, and client satisfaction. Manage day-to-day Project operations for timely, high-quality service and customer More ❯

site, however travel to Hensingham and Warrington may be required, for which travel expenses will be covered. Providing the link between the Head of Service Delivery, Commercial Lead, Project team and the client. Your responsibilities include sustaining adherence to the established budget across all Projects. With a keen … plans, including scope, objectives, timelines, and budgets. Manage the execution of projects according to plan, ensuring adherence to budgets and timelines. Ensure successful project delivery in terms of scope, quality, cost, schedule, and client satisfaction. Manage day-to-day Project operations for timely, high-quality service and customer More ❯

Clearance: DV Clearance Required Rate: Circa £800 per day, Outside IR35. My client is looking for a strategic and experienced leader to oversee the delivery of global network services across international operations. In this high-impact interim role, you'll lead regional teams, manage service performance, and drive … focused environment. You will be required to work 3 or 4 days on site in the Milton Keynes office. Key Responsibilities: Lead global network service delivery, including technical teams, help desks, and customer support. Ensure high standards in safety, compliance, and risk management across all operations. Drive consistency … process improvement, and operational efficiency worldwide. Collaborate with internal and external stakeholders to meet service and security standards. Manage budgets, forecast performance, and contribute to business and workforce planning. What You’ll Bring: Degree-level education and relevant professional qualifications. Extensive leadership experience in global service delivery. Proven More ❯

Job Description: Monitor, improve, and optimize support workflows, including ticket management, automations , escalation procedures, and service level agreements (SLAs). We are seeking an entry-level employee to join our team. If you are eager to learn and develop your skills, this position is ideal for you. Requirements: Willingness More ❯

is responsible for the strategic development, implementation, and management of the operational framework of EducateU (PEN group). The postholder will ensure effective operational delivery by leading high-performing teams, developing processes, and fostering stakeholder partnerships to support the delivery of accredited qualifications through a robust digital platform. … operational strategies to support the organisation’s short- and long-term goals. Establish policies, procedures, and quality assurance mechanisms to ensure efficient and compliant service delivery. Contribute to organisational planning, risk management, and governance. Team Management & Development Recruit, train, and manage multidisciplinary teams, embedding a culture of performance, learning … Experience in stakeholder engagement and managing accreditation relationships (D) Track record of building operational systems from the ground up (D) Strong understanding of digital service delivery and platform management (E) Proficiency in budget management and financial oversight (E) Strong interpersonal and communication skills (E) Strategic planning and project More ❯

is responsible for the strategic development, implementation, and management of the operational framework of EducateU (PEN group). The postholder will ensure effective operational delivery by leading high-performing teams, developing processes, and fostering stakeholder partnerships to support the delivery of accredited qualifications through a robust digital platform. … operational strategies to support the organisation’s short- and long-term goals. Establish policies, procedures, and quality assurance mechanisms to ensure efficient and compliant service delivery. Contribute to organisational planning, risk management, and governance. Team Management & Development Recruit, train, and manage multidisciplinary teams, embedding a culture of performance, learning … Experience in stakeholder engagement and managing accreditation relationships (D) Track record of building operational systems from the ground up (D) Strong understanding of digital service delivery and platform management (E) Proficiency in budget management and financial oversight (E) Strong interpersonal and communication skills (E) Strategic planning and project More ❯

Senior Delivery Manager (High Level Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to … our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal … of our site in Reading. Your future duties and responsibilities We are looking for an experienced Programme Manager to take on the role of Delivery Lead for a major bid. This position requires DV clearance, though there will be time for the right candidate to obtain this level of More ❯

cost benefits. You will also take the opportunity to identify customers that are a churn risk, changing them into product advocates through your customer service delivery and outcomes. This role requires excellent communication skills, strong customer service skills, a keen analytical mindset, and the ability to lead … strategic decision-making. Communicate effectively with clients regarding product updates, promotions, and any issues that may arise. Collaborate with internal teams to ensure timely delivery of services and resolve any client concerns. Prepare regular reports on account status, sales performance, and market trends for management review. Lead presentations and … can help achieve them. Requirements Verbal and written fluency in English and Dutch to minimum C1/C2 level. Practiced Contact Centre or Customer Service experience preferred (any transferable experience considered). Proven experience in a software sales or account management role. Proficiency in Salesforce or similar CRM software More ❯

appreciation, and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve. If you wish to make a difference in the lives of our … exceptional healthcare and exceeding expectations." We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork, and Stewardship, as well as 12 Service Standards. Our culture of impassioned service delivery is the Diversicare Difference . Responsibilities Develop key relationships within assigned Key Accounts and manage More ❯

Management (FM) Job Type: Full-Time, Permanent CBW Staffing Solutions is currently seeking an experienced and driven Helpdesk Manager to join a leading FM service provider, based in Feltham, West London. This is a fantastic opportunity for a motivated individual with a strong background in helpdesk operations and team … in their career. As the Helpdesk Manager, you will be responsible for overseeing the day-to-day operations of the technical helpdesk team, ensuring service excellence, and driving continuous improvement. This role requires someone who can lead by example, support their team, and ensure that all service requests … qualifying employment period) Generous sick pay scheme (subject to tenure) Regular company-wide social events including away days with colleagues, friends, and family Long service recognition and awards Working Hours: Monday to Friday 8am - 5pm Key Responsibilities: Oversee and manage all reactive maintenance requests in line with SLA requirements More ❯

Management (FM) Job Type: Full-Time, Permanent CBW Staffing Solutions is currently seeking an experienced and driven Helpdesk Manager to join a leading FM service provider, based in Feltham, West London. This is a fantastic opportunity for a motivated individual with a strong background in helpdesk operations and team … in their career. As the Helpdesk Manager, you will be responsible for overseeing the day-to-day operations of the technical helpdesk team, ensuring service excellence, and driving continuous improvement. This role requires someone who can lead by example, support their team, and ensure that all service requests … qualifying employment period) Generous sick pay scheme (subject to tenure) Regular company-wide social events including away days with colleagues, friends, and family Long service recognition and awards Working Hours: Monday to Friday 8am - 5pm Key Responsibilities: Oversee and manage all reactive maintenance requests in line with SLA requirements More ❯

active involvement in project initiatives. Maintains and monitors the project resource plan, ensuring the allocation of suitably skilled and experienced personnel in accordance with delivery schedules. Ensures that platform and service delivery align with specified requirements, and that transition to business-as-usual is completed per defined More ❯

active involvement in project initiatives. Maintains and monitors the project resource plan, ensuring the allocation of suitably skilled and experienced personnel in accordance with delivery schedules. Ensures that platform and service delivery align with specified requirements, and that transition to business-as-usual is completed per defined More ❯