651 to 675 of 1,042 Service Delivery Jobs in the UK

Liaise with workplace services to coordinate system updates and ensure data relevance. Assist with facilities-related projects, ensuring timely and budget-conscious delivery. Maintain and prioritise the ServiceNow Workplace Service Delivery product backlog. Monitor system development progress and support quality assurance processes. Generate reports on space utilisation, asset performance, maintenance, and costs. Use data insights to support strategic More ❯

feel this is the position you are looking for, please do not hesitate to apply or contact me on or call 0208 915 1007 for more details. Jack Lintern Service Delivery Lead TDA Telecoms More ❯

and People teams to deliver accurate, insightful BI solutions. Drive SAC adoption across the organisation, acting as a subject matter expert. Support incident and problem resolution in partnership with Service Delivery teams. Document and implement technical design changes through to production. Optimise data flows and automation using SQL, ABAP, or Python. Main Skills Needed: Strong experience with SAP More ❯

deployment Ensure audits are carried out to improve the businesses compliance Develop a Manned Site Management Operating System Procedure with the view to standardising the MOS throughout our maintenance service delivery Improve our business in conjunction with operational leads to create improved operating performance Value for Money Operate in selected environments to either verify or identify ways in More ❯

develop a high-performing support team. Build strong relationships with stakeholders and suppliers. Ensure compliance, resilience, and effective documentation. What You'll Bring Strong background in application support and service delivery. Experience leading technical or multidisciplinary teams. Understanding of ITIL principles. Knowledge of SQL, Oracle, integrations, or cloud technologies (desirable). Excellent communication skills and a collaborative approach. Please More ❯

reporting, and infrastructure experience to support a fast-paced technical environment. This role will suit someone with hands-on expertise across Microsoft 365, firewalls, VoIP platforms, and ISO-aligned service delivery. Key Responsibilities Administer, configure, and secure Microsoft 365 services Lead PCI DSS SAQ-D v4 submissions and maintain compliance documentation Manage VoIP platforms (8x8, Avaya, Connex) and support More ❯

IT systems and services. This includes robust disaster recovery planning and execution. Vendor Management: Cultivate and maintain strong relationships with key third-party vendors, negotiating contracts and ensuring optimal service delivery. Security & Compliance: Implement and maintain robust security protocols across all infrastructure components, ensuring compliance with industry regulations and best practices. Budget & Resource Management: Develop and manage IT budgets More ❯

community focus, and commitment to continuous improvement. With an exciting system transformation underway, this temporary opportunity offers a meaningful role supporting a project that will directly enhance efficiency and service delivery. What will the Finance System Implementation Assistant role involve? Supporting the project team through the rollout of Microsoft Business Central Conducting accurate data entry, validation, and migration tasks More ❯

for technology-driven improvement. Key Responsibilities: Provide operational support for backup and recovery services within My client's IT infrastructure. Maintain, document, and follow operational procedures to ensure consistent service delivery. Participate in on-call and out-of-hours support as required. Conduct technical peer reviews and ensure compliance with quality and security standards. Diagnose and resolve complex technical More ❯

/Stress testing. Effectively plan, organise and manage team & supplier activities to deliver high quality, secure, reliable and efficient services, and applying project and risk management approaches to support service delivery. Line management, coaching and mentoring of a team of senior software engineers. Setting and measuring team objectives against strategic goals and organisational priorities. Required Skills/Experience Proven More ❯

tenant communication systems. This is a hands-on role where you’ll collaborate with the Senior Developer and key stakeholders to design, build, and implement solutions that directly improve service delivery. Key Responsibilities Design, build, and maintain .NET/.NET Core applications and APIs Integrate internal systems, including Microsoft Dynamics Build and maintain internal tools and front-end portals More ❯

analysis to solve real-world problems. Expertise in statistical modelling, predictive analytics, clustering, classification, and regression techniques. Strong background in data mining, pattern recognition, and anomaly detection to improve service delivery. Proficient in Python, R, or other relevant programming languages used for data science. Strong skills in SQL and experience working with large databases and data warehouses. Ability to More ❯

analysis to solve real-world problems. Expertise in statistical modelling, predictive analytics, clustering, classification, and regression techniques. Strong background in data mining, pattern recognition, and anomaly detection to improve service delivery. Proficient in Python, R, or other relevant programming languages used for data science. Strong skills in SQL and experience working with large databases and data warehouses. Ability to More ❯

ensure compliance with contractual obligations. Manage vendor relationships & performance evaluations. Ensure timely and effective resolution of vendor-related issues. Support contract negotiation to save or avoid costs and improve service delivery. Conduct market research to identify potential vendors and assess their capabilities. Prepare and present reports on sourcing activities and vendor performance to senior management. Build and maintain productive More ❯

Helpdesk Support Engineer, you’ll be the first point of contact for customer issues across IT infrastructure and services. You’ll troubleshoot, resolve, and escalate incidents efficiently, ensuring excellent service delivery and client satisfaction. Key Responsibilities: Provide 1st and 2nd line technical support across a range of infrastructure technologies Manage and resolve support tickets in a timely manner … Escalate complex issues to senior engineers when required Maintain accurate documentation of incidents and resolutions Collaborate closely with internal teams to deliver high-quality service to clients About You: Background in IT Infrastructure support within a fast-paced environment (MSP or IT Services experience highly desirable) Strong troubleshooting skills across Windows Server, networking, and desktop environments Excellent communication and … customer service skills Any experience or knowledge of Backup or Storage solutions (Veeam, Commvault, Datto, etc.) would be an advantage What’s on Offer: Salary between £25,000 – £35,000 (depending on experience) Hybrid working model – 3 days onsite in Banbury Excellent training and career progression opportunities Supportive, dynamic team culture If you’re a motivated support professional looking More ❯

Customer Success Executive Location: Cardiff/Hybrid working Salary: £24,000 Are you a talented individual that understands what excellent Customer Service looks like? Would you like to work for a company that values their employees, provides personal development and significant career progression? Our client has recently won a number of prestigious accounts and are now looking to recruit … winning company that offers excellent training and flexible working. You will be reporting to the Customer Success Manager, the Customer Success Executive primary role is to provide world-class service to their customers by supporting them to achieve maximum results in utilising the client’s technology platform. You will need to have: Excellent communication skills, both verbal and written … correct levels of detail to attract the right candidates Ensure timesheets are submitted and approved without queries each week Attend weekly and monthly customer meetings, providing operational overviews of service delivery performance Provide training support to customers, to ensure they are using the technology effectively and efficiently Answer customer queries via phone, email and live chat in a More ❯

3rd Line Team Leader Northampton | £45,000–£55,000 + Benefits Join a leading IT service provider delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you’ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and … enhance processes to deliver an exceptional customer experience. You’ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What’s on offer: Hybrid working (3 days in/2 days remote after probation), 25–30 days holiday + bank holidays (rising with tenure), optional 2 weeks … social events and incentives, and structured training and progression within a leading European IT provider. What we’re looking for: Experience leading or mentoring technical teams within a Managed Service Provider (MSP) environment Strong technical knowledge across Networking, Server, Storage, Hardware, Security, Cloud, and Modern Workplace technologies Relevant certifications such as VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS More ❯

Strategy Partner leading the Sector, you will focus on delivering high quality client experience, understanding the requirements this sector of clients have with regards to income and revenue generation, service delivery, ticketing, membership and audience strategies and demand and how digital can support the wider organisational objectives and mission. Supported by an Account Director, this role is key … with this. To help ensure that we are exceeding client expectations as an agency partner and responding to client needs at all times. To work collaboratively with the sector delivery team, ensuring new projects are handed over in efficient and timely manner, and setting the project team up for success To ensure that support activities are acknowledged, responded to … and dealt with, in line with agreed SLAs To act as a first escalation point for clients where issues/concerns about project or support delivery are not being adequately resolved within the project team. To work with the Account Director to ensure that project briefs/Statements of Work define the client requirements, budgets and timescales adequately and More ❯

of solution details and requirements to the Scheduling Team and assigned Verification Consultant.Apply sound judgment and experience to promote process improvement initiatives, particularly in hybrid agile environments, to ensure service delivery within project constraints. Strong presales/technical consultancy skills including risk mitigation, stakeholder management, reporting, and time management. Demonstrable experience managing and successfully consulting external/client … facing delivery projects. The ability to hold technical conversations and absorb technical information. Experience in a similar role would be highly beneficial. Strong ability to communicate effectively with stakeholders at all levels including external. What we offer in return: Flexible Working: Balance your work and personal life with our flexible working options. Generous Holiday Allowance: Enjoy 25 days of … off and support for those undergoing fertility treatments. About NCC Group The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.We are passionate about helping our More ❯

This key role focuses on fuelling business growth by generating high-quality leads and securing long-term contracts. The successful candidate will partner with operational teams to ensure exceptional service delivery and support the company s expansion in the cleaning services industry. Key Duties Business Development Manager Create and implement a strategic sales plan targeting the cleaning services … negotiations to ensure competitive offerings that align with client needs and company values. Work closely with marketing on lead generation initiatives and collaborate with operational teams to ensure smooth service transitions and alignment with business growth objectives. Promote the company at industry events, trade shows, networking functions, and on social media, establishing the business as a trusted and innovative … ensuring transparency, accountability, and continuous improvement through accurate sales process adherence. Qualifications & Skills Business Development Manager Demonstrated experience in business development or sales within cleaning, facilities management, or similar service industries. Deep knowledge of commercial cleaning solutions and client requirements across diverse sectors. Outstanding communication, negotiation, and stakeholder engagement skills. Proficiency in managing extended sales cycles and complex tender More ❯

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a ServiceNow Developer (HRSD/Payroll) on a contract basis. We're looking for an experienced ServiceNow Developer with a strong background in HR Service Delivery (HRSD) to work on payroll-related projects. Key Responsibilities: Develop and enhance More ❯

across day-to-day technology operations. Acting as the deputy to the Head of IT & Data , you’ll play a crucial role in keeping services stable, teams aligned, and delivery moving forward while the wider transformation takes shape. What You’ll Be Doing Take operational ownership of IT services, ensuring continuity, reliability, and strong performance. Act as second-in … command to the Head of IT & Data, representing them as needed in meetings and decision-making. Guide teams responsible for infrastructure, service delivery, and data governance (around 40 people, including direct reports). Manage BAU activity and smaller non-CRM projects to maintain business performance. Drive improvement through automation, better tooling, and process optimisation. Support financial and resource … A seasoned IT operations or infrastructure leader with experience in complex environments. Comfortable deputising for a senior IT leader, maintaining momentum at both operational and strategic levels. Excellent at delivery, communication, and stakeholder management. Confident managing mixed technical and data-focused teams. Educated to degree level, with relevant technical or management qualifications (postgrad desirable). Contract Snapshot Duration More ❯

from our social care systems. You will also use a wide range of other national and local data sources so that we have excellent visibility of our performance, and service user experience. About The Role As the Senior Data Analyst within the team, your skills will make a difference by helping us become more efficient in telling our story … with our data, and insights. This will help us to know where we're doing well but also where we need to improve service delivery to our residents. You will be joining adult social care at a time when there are lots of exciting changes happening so this will be an ideal opportunity for you to be part … We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences More ❯

timely feedback to customers regarding faults and breakdowns. Support meeting organisers by commissioning or providing timely assistance. Offer accurate and timely administrative support as directed by senior management. Handle service requests, set priorities, and maintain high-quality data integrity. Act as administrator for meeting room booking software and maintain public lockers. Raise service calls for equipment maintenance and … update internal signage as needed. Required Skills & Qualifications: Proven ability to professionally handle interactions in person, over the phone, and in writing. Strong commitment to excellence in service delivery and customer satisfaction. Excellent IT skills, including proficiency in MS Outlook/Calendar, Excel, Word, and PowerPoint. Experience with database programs or CAFM systems; training will be provided as More ❯

including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially … within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects … Proven ability to manage customer accounts and their associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services or hazardous wastes management. Personal skills The Business More ❯