676 to 700 of 789 Service Delivery Jobs in the UK

adoption, optimisation, and value realisation. Act as a trusted advisor to senior stakeholders and clients. Lead cross-functional teams across architecture, development, support, and service delivery. Manage platform performance, continual improvement, risk, and compliance. Oversee demand management, prioritisation, and investment decisions. Support commercial growth opportunities and client success. What … Bring Proven experience as a ServiceNow Platform Owner, Product Owner, Service Owner, or similar leadership role. Strong knowledge of ServiceNow capabilities, including ITSM, ITOM, CSM, and HRSD . Experience managing complex multi-instance or multi-client environments. Expertise in platform governance, operating models, and service improvement. Strong stakeholder ...

developers and ensuring alignment with business requirements and best practices. This role combines technical expertise, leadership, and strategic thinking Responsibilities Lead the technical delivery and continuous improvement of ServiceNow Platform, ensuring alignment with industry best practices and organizational goals. Oversee the configuration and administration of ServiceNow platform, ensuring … meets the needs of the organization and support effective service delivery. Provide technical guidance and mentorship to team members, fostering a culture of knowledge sharing and continuous learning. Review business processes to leverage ServiceNow platform capabilities for improvement. Collaborate with cross-functional teams to define and document ITSM policies ...

CHCP, we'll support you to thrive. As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history. Job description Job responsibilities Please see attached the job description and person specification … accurate documentation, reports, spreadsheets, trackers or action logs Experience of working with staff, stakeholders or end users to gather information, resolve queries or support service processes Desirable Knowledge and experience of the SharePoint Migration Tool Knowledge and experience of Treesize professional Experience of working with Active Directory groups, NTFS ...

start (candidates already holding SC clearance highly desirable) Contract Type: Contract Overview We are looking for an experienced Infrastructure Engineer to support the delivery, deployment and ongoing support of a modern hosting and infrastructure platform within a secure defence environment. Working as part of a collaborative technical team … will play a key role in building, deploying and supporting enterprise infrastructure services while ensuring a high standard of service delivery. This role is primarily based onsite in Portsmouth, with occasional travel required for installation and deployment activities across the UK. Key Responsibilities Build, deploy and support enterprise infrastructure ...

analytical solutions to meet business and operational requirements. Configure and deploy reporting solutions for new and existing consortium organisations, including organisational changes and service transitions. Work with Application Support Leads to ensure reporting solutions align with Oracle quarterly releases and system enhancements. Analyse complex business requirements and data … organisations and partners on reporting functionality, system capabilities and best practice. Investigate and resolve reporting issues, responding to complex user queries through the NEP Service Desk. Produce and maintain technical documentation, testing evidence and user guidance. Support user acceptance testing, quality assurance and the delivery of training ...

strategies. * Design and implement security controls to mitigate threats and vulnerabilities across infrastructure, platforms and services. * Work closely with architects, technical leads, suppliers and delivery teams to deliver secure, resilient technology solutions. * Develop capability across engineering teams through mentoring, coaching and technical leadership. * Support the successful delivery … technology transformation programmes. * Champion modern engineering practices, continuous improvement and industry best practice. * Build strong relationships across the organisation to support secure and effective service delivery. Essential Skills for the Lead Infrastructure Specialist: * Degree-level qualification in Information Technology (or related discipline) or significant equivalent industry experience. * Advanced expertise ...

relationships with both customers and technical teams. Working alongside experienced engineers and consultants, you'll take ownership of projects from inception through to successful delivery, ensuring they are completed on time, within budget and to the highest quality standards. The Role As a Senior Project Manager … across a varied portfolio of infrastructure and technology projects. You'll work closely with customers, engineers, operations and commercial teams to ensure successful project delivery while maintaining excellent customer satisfaction. You'll also play an important role in improving project delivery processes, mentoring junior members of the team ...

wider health and care providers to deliver sustainable behavioural, operational and organisational change, helping realise measurable improvements in patient outcomes, workforce productivity and service performance. You will combine expertise in digital health technologies with practical change management, adoption and engagement approaches to ensure digital transformation translates into meaningful … join KPMG? KPMG is recognised as a leading advisor in healthcare transformation, supporting healthcare organisations to maximise value from digital investment and modernise the delivery of care through technology-enabled change. Our Cyber & Digital Health team works across some of the largest and most complex healthcare transformation programmes ...

services they need to deliver the Authority's statutory responsibilities while creating modern, secure and efficient ways of working. This is a broad strategic delivery role. Working closely with the Director of Data & Assurance, you will lead the implementation of the Authority's Digital, Data & Technology Strategy, overseeing enterprise … systems, digital services, national registers, information management, analytics and technology services. You will also manage the Authority's technology suppliers and service providers, ensuring services are resilient, innovative, cost-effective and aligned to organisational priorities. Beyond the organisation itself, you will work collaboratively with government, local authorities, technology providers ...

About the Company Employee Experience Technology (EET) Mobile team is hiring a process analyst/implementation analyst to work within our Service Assurance team. Supporting the Service manager to document existing business processes, improvement opportunities and work with regional stakeholders to deploy enhancements to procedural documentation, controls … management and be able to demonstrate effective communication skills as they will be expected to work with various teams with EET Mobile (Product Managers, Service Managers, Engineering and Business control/Risk Managers) and partner with our Procurement, Vendor Management Finance Organisations to support the enhancement of global processes ...

Head of IT Service | Contract An excellent contract opportunity for an experienced Head of IT Services to join a highly regulated organisation in a senior technology leadership role. Hybrid working Inside IR35 You’ll lead IT Service & Operations across the UK, ensuring services are resilient, secure, well-governed … aligned to business needs within a global technology environment. Key Responsibilities Lead IT Service Management, SIAM and multi-supplier environments Drive service performance, governance and continual improvement Oversee Major Incident and Problem Management Manage suppliers, risk, controls and regulatory compliance Lead Business Continuity and Operational Resilience Support ...

compliance reviews, policy development, audits, training, action plans and ongoing assurance. Manage external client relationships, agree deliverables, manage expectations and ensure high-quality, timely service delivery. Support business development through service propositions, proposals, tenders, scopes of work and commercial discussions within delegated authority. Create, review and implement governance … access requests and data protection impact assessments. Lead and support the development and submission of tenders, bids and proposals, including researching client requirements, developing service solutions, coordinating contributions, preparing high-quality tender documentation, pricing and scopes of work, ensuring submissions meet specification and deadlines, and supporting successful contract mobilisation ...

summary Act as a first point of contact for IT support requests via phone, email and facetoface. Take ownership of incidents and service requests, resolving issues within agreed timeframes. Diagnose and troubleshoot hardware, software and system faults. Escalate complex issues appropriately whilst maintaining accountability. Deploy authorised software and manage … user accounts across multiple platforms. Contribute to IT projects and service improvements. Work collaboratively with thirdparty managed service providers. Participate in shift and oncall rotas. Main duties of the job As an IT Operations Engineer , youll be a key part of the team responsible for keeping our digital ...

projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Payments - Liquidity Program, you will drive the successful delivery of complex technology projects and programs focused on Data analytics, reference data , reporting that will help reaching business goals across the firm. Leveraging your … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

role combining 1st, 2nd and some 3rd line support with responsibility for mentoring junior technicians, maintaining IT infrastructure and ensuring a first-class service for both staff and students. You'll work closely with the Technical Account Manager and wider Managed Services team, acting as the main onsite technical … records. Deliver approved technical changes and small onsite IT projects. Work closely with internal technical teams, third-party suppliers and stakeholders to ensure excellent service delivery. Skills & Experience Essential Previous experience in a 2nd Line or Senior IT Support position. Strong knowledge of: Windows Server Windows 10 & 11 Microsoft ...

Professional Services in a fast-growing AI technology business Are you an experienced Professional Services leader who has successfully built and scaled high-performing delivery teams within a software, SaaS, ERP or technology environment? This is a rare opportunity to join an ambitious, rapidly growing technology business as Chief … Professional Services Officer , taking ownership of the strategy, structure and delivery excellence of a global Professional Services function. Reporting directly to the CEO and operating as a key member of the leadership team, you will play a pivotal role in shaping how complex technology solutions are implemented, delivered ...

building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery. A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work autonomously … influencing and mentoring others to design user-centred content to a high standard. They work on a multidisciplinary delivery team to design content that's informed by their experience, best practice and evidence, and meets the client's objectives as well as user needs.They are visible contributors ...

mandates . Duties and Responsibilities Banking Relationship Management Manage relationships with banks, financial institutions, payment providers, and external counterparties to ensure an effective banking service across the organisation. The role includes reviewing banking facilities, negotiating banking fees and service agreements, and supporting banking tenders and onboarding activities. Bank … critical banking activities. Reporting and Analysis Produce management information and operational reports to support Treasury and Finance while identifying opportunities to improve efficiency and service delivery. Monitor banking costs, transaction volumes, and service performance. Complete bank and key account reconciliations. Support treasury and finance reporting requirements. Stakeholder Management ...

productivity and efficiency for customers worldwide. As the organisation continues to expand its UK technical team, they are now seeking a skilled and motivated Service Engineer to support customers, maintain high standards of machine performance, and help drive industry-leading service delivery. Service Engineer responsibilities: Breakdown repairs … maintenance of CNC Machines, including multi-axis Mills and Lathes, and turning centres Routine service and inspections, as well as fault-finding Carrying out mechanical and minor electrical repairs to ball screws, bearings, gearboxes, pumps, and motors Machine levelling and alignments Installation and commissioning of machinery on site Ordering ...

mission of protecting the UK through data-driven insights and solutions. Key Responsibilities Developing and building strong relationships with clients and key stakeholders through delivery and sales activity. Managing a portfolio of healthcare delivery, supporting account growth and winning new health and care opportunities. Supporting presentations, reports … operating models. Undertaking risk and maturity assessments, providing strategic guidance. Implementing security controls, drawing on knowledge of how security controls interact with IT service delivery. Key Requirements Relevant health and care industry experience delivering strategic cyber security projects, or demonstrable transferable sector knowledge. Strong consulting experience, with sales experience ...

Central Government digital transformation programme on 6-month contracts. This is an internal digital transformation initiative focused on improving collaboration, data and digital service delivery. No prior experience with this specific department is required - strong central government digital transformation experience is equally valued. Key Responsibilities Capture and document business … cases Produce requirements documentation Support benefits definition and measurement Identify dependencies, assumptions and constraints Support Business Case development Ensure requirements are traceable through delivery Essential Skills Requirements gathering, process mapping, workshop facilitation, stakeholder engagement Desirable Skills Agile delivery, government transformation experience, BCS qualifications, MS Visio Clearance Requirement Active ...

environment, delivering deskside support, hardware break-fix, stock management, device builds, and troubleshooting for laptops, desktops, and mobile devices. The role requires strong customer service skills, the ability to work independently, and eligibility for SC Clearance. Location: Bristol BS34 7QS Contract: 17 Aug - 31 Dec 2026 Pay Rate … configure, and repair laptops and desktop devices following training. Deliver break-fix support for HP laptops and desktop hardware. Troubleshoot and resolve incidents and service requests. Support Microsoft Windows 10/11 and Microsoft Office applications. Provide support for Skype and mobile technologies. Support Apple and Android devices. Build ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Lead User Researchers are expert practitioners who influence and mentor others. They work with teams to deeply understand people's lives, services, organisations … outcomes for the public sector. They do this by ensuring that teams take a user-centred, evidence-based approach to service design and delivery. Key Responsibilities Leads one/more research deliveries, ensuring all project team & stakeholders have a shared understanding of successful outcomes. Scope focus of research ...

application patching activities. Identify, assess and remediate infrastructure and application vulnerabilities in line with security requirements. Drive automation initiatives to improve efficiency, consistency and service reliability. Support infrastructure lifecycle management, including upgrades, refreshes and decommissioning activities. Monitor system performance, availability and capacity, proactively addressing issues before service impact … governance processes. Maintain technical documentation, operational procedures and support runbooks. Collaborate with security, cloud, network, application and database teams to ensure stable and secure service delivery. Contribute to continuous improvement initiatives across infrastructure operations, automation and security. Skills & Experience Strong knowledge of Windows Server and/or Linux administration ...

application patching activities. Identify, assess and remediate infrastructure and application vulnerabilities in line with security requirements. Drive automation initiatives to improve efficiency, consistency and service reliability. Support infrastructure lifecycle management, including upgrades, refreshes and decommissioning activities. Monitor system performance, availability and capacity, proactively addressing issues before service impact … governance processes. Maintain technical documentation, operational procedures and support runbooks. Collaborate with security, cloud, network, application and database teams to ensure stable and secure service delivery. Contribute to continuous improvement initiatives across infrastructure operations, automation and security. Skills & Experience Strong knowledge of Windows Server and/or Linux administration ...