676 to 700 of 1,291 Service Delivery Jobs in the UK

the knowledge base. Support all aspects of client services, including workstation imaging, hardware configurations, software deployment, AD management, asset management, ticket management, and overall service delivery. Act as the primary contact for all IT queries, following ITIL best practices. Collaborate with colleagues across London, Europe, Jordan, and external vendors More ❯

Identify and capitalise on new business opportunities and growth areas. Develop and implement process improvements to achieve economies of scale, reduce costs, and enhance service delivery. Monitor and assess the effectiveness of implemented solutions, offering recommendations for ongoing improvement. Utilise data analytics tools to report on business performance, pinpoint More ❯

organisation as you will play a pivotal role in developing our new centralised software. Your expertise will help streamline business operations and enhance their service delivery. What You'll Do: Design, develop, and test high-quality software applications using PHP and object-oriented programming principles. Collaborate with engineers and More ❯

on investigation, resolution, and prevention. Effective stakeholder management and communication skills across technical and non-technical audiences. Proven resource management and enterprise data services delivery capabilities. About Us In return for your commitment, we offer: Generous annual leave allowance - 27 days per year, plus bank holidays A commitment to More ❯

and internal colleagues are fully aware of their requirements and associated timeframes. Documenting client processes and payroll rules for a clear handover to the Service Delivery Teams. Identifying and planning the training requirements of the client based on their products and services and current levels of knowledge. Attending … client service review meeting and other meetings as required. Using your knowledge and experience to complete change in as efficient and cost-effective way as possible. Understanding what the client has paid for and generating additional charges where necessary to maximise revenue. Acting as a mentor to colleagues, particularly … India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things More ❯

London Up to 28K/Year Ref. VAC 14018 Our Client, an international IT/Telecom service provider throughout the world, is currently recruiting a Japanese speaking IT Administrator to join their professional and friendly team. The job holder is to carry out a variety of technical and coordination … experience. Responsibilities: Manage administration tasks and business flows (invoicing, purchasing, etc.) related to IT services. Client PC, security element configuration including day-to-day service delivery and User Support. PC implementation support work and support for IT engineer. Support and maintain IT asset and user management; support presentation … Japanese and English (speaking, reading, writing). Ability to investigate and source answers to various email and telephony enquiries about technical issues; proven customer service experience. Strong time management, multi-tasking & organisational skills; strong work ethic; accurate, organised and eye for detail. Reliable time keeping and attendance. Solid administration More ❯

reporting including MiFID II ex-post reporting, CTI, and DCPT templates. Work closely with client stakeholders including Oversight teams, fund ManCos, and Compliance. Oversee service delivery from vendors and support quarterly service reviews. Maintain appropriate documentation e.g. Standard Operating Procedures (SOPs), skills matrices, deliverables trackers. Track progress … knowledge of global securities, investment strategies, market data, and funds. Knowledge of Solvency II, MiFID II EMT, PRIIPs EPT, CTI. Experience of Morningstar Publishing Service or equivalent systems would be advantageous. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/ More ❯

and maintenance of all associated assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the service delivery through effective leadership of the shift team. You will ensure that the conduct of any personnel under your control is safe, professional … relief cover in the event of an emergency, which may require temporary Shift working. Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA's). Key operator of the Corrigo CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders/Tasks are … critical incident & near miss reporting and after-action reviews. Ensure all critical equipment operational issues are escalated immediately, inline with local site process. Review service reports of all Specialist Vendors, chasing any recommendations/follow up actions with Specialist Vendors. Production of Site-Specific SOP/MOP/EOP. More ❯

Income Protection, Life Assurance and more Family & Friends Privilege Scheme so they can enjoy Elemis discounts too Generous Holiday Allowance, increasing with length of service Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Company Pension Scheme Company Bonus Scheme Cycle to Work Scheme More ❯

Specialist) 6 months Remote Inside IR35 - Umbrella only Job Overview: We are seeking a highly technical ServiceNow Developer with in-depth expertise in IT Service Management (ITSM) and IT Operations Management (ITOM). The ideal candidate will design, develop, and implement solutions within the ServiceNow platform, optimizing IT processes … and ensuring seamless service delivery in complex IT environments. Key Responsibilities: ServiceNow Development : Customize and configure ITSM and ITOM modules, including Incident, Change, Problem, Request Management, Discovery, Event Management, and Orchestration. Technical Expertise : Develop and maintain workflows, scripts, and integrations to support ITSM/ITOM functionalities. Collaboration : Work More ❯

identification and development of a series of comprehensive and innovative business solutions that deliver improved value for money through delivering efficiencies and improved customer service experience. In this role, you will be responsible for: Managing the full core system(s) life cycle to ensure user acceptance, readiness and seamless … product process adherence. To support financial and other targets being achieved. Working with service delivery teams, project managers, contractors, development teams and other project stakeholders to manage the co-ordination and delivery of the software release cycles and system improvements, ensuring all relevant stakeholders have oversight and More ❯

Celon is seeking a dynamic and User focused IT Service Experience Lead to join our growing team on a 6-month fixed-term contract, with an immediate start and the potential to extend. Working as an extension of our clients teams, including some of the UKs largest organisations, this … role focused on engaging IT Users, tracking and measuring their experience, delivering accurate, timely and informative management reports, and driving continuous improvement in IT service delivery. Ensuring Users receive relevant and meaningful support throughout the entire service lifecycle. The ideal candidate will bring a strong technical background, with … of stakeholders. You will be confident and articulate, capable of tracking performance, identifying key trends, and communicating insights clearly and effectively. Key Responsibilities: Lead Service Review: Chair regular internal Service Reviews with departments, as a forum to capture Service Experience and Value of IT, documenting and tracking More ❯

Are you passionate about technology and customer service? Do you enjoy building strong client relationships and managing technical sales? If so, this role could be perfect for you! About the Role We are looking for a Technical Account Manager to support customers, grow key accounts, and attract new business … your portfolio. Manage accounts, negotiate contracts, and ensure customer satisfaction. Maintain a 3-month sales pipeline and meet revenue targets. Work closely with the Service Delivery team to ensure smooth implementation. What Were Looking For Strong communication and customer service skills. Experience managing SME customers. Technical knowledge More ❯

heart of the technical and solutions operations, acting as a vital link between teams to ensure the smooth running of internal processes, procurement, and service quality. It offers real variety and scope to make a visible impact, within a business that prides itself on collaboration, innovation, and putting people … Coordinating the timely purchase of hardware, software, and licensing, with a keen eye on accuracy and timelines. Monitoring and progressing internal procedures to maintain service quality and operational excellence. This is a role for someone who is naturally organised, proactive, and detail-oriented, and who takes pride in delivering … proactive mindset and takes real ownership of their work. The ideal candidate will have: Familiarity with IT support services or solutions, whether from a service desk or administrative background. A basic understanding of IT infrastructure and terminology. Excellent communication skills, with the ability to liaise across multiple teams. Strong More ❯

Provide high quality advice and relevant, accurate information to the decision makers in A&O, ensuring compliance with laws and regulations and delivering our service efficiently. Role purpose Management of the development team within the Finance Systems Group that support the ongoing improvement of the Finance Systems estate. Manage … documentation, governance, and processes are followed for Finance System technical projects. Collaborate with IT, HR, and BD systems on tasks/projects across these service delivery functions. Role and responsibilities Manage the development team, building a high-performing team while developing each individual. Implement, participate in, and manage … cycle, including task and resource planning and chairing project meetings. Manage project deadlines, overcome obstacles creatively, and escalate issues effectively. Manage change effectively, influence delivery teams, and resolve disputes sensitively but firmly. Handle project risks and issues, including escalation. Ensure projects follow Group Finance methodologies and align with the More ❯

We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it … We are a global team of over 800 changemakers, operating in more than 40 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world's … reinvent government leadership and revolutionize public services through cutting-edge AI solutions. We operate at two critical levels: developing transformative AI systems for government service delivery, while also providing data-driven insights directly to world leaders. Our team rapidly prototypes, develops, and delivers AI solutions that enhance government More ❯

business solutions. Design and execute data analysis projects to identify trends, understand customer and uncover opportunities for improvement across the customer journey. Interaction with Service Delivery teams to ensure successful fulfilment of Services delivered in line with regional requirements. Researching financial and regulatory reports, problem solving and working … to find root cause analysis. Proactively identify and champion initiatives that enhance service delivery. Collaboratively working with other departments such as Marketing and Engineering to create and communicate resources which improve customer knowledge and confidence in our brand. Coach and mentor any team that report to Customer Performance Lead More ❯

business solutions. Design and execute data analysis projects to identify trends, understand customer and uncover opportunities for improvement across the customer journey. Interaction with Service Delivery teams to ensure successful fulfilment of Services delivered in line with regional requirements. Researching financial and regulatory reports, problem solving and working … to find root cause analysis. Proactively identify and champion initiatives that enhance service delivery. Collaboratively working with other departments such as Marketing and Engineering to create and communicate resources which improve customer knowledge and confidence in our brand. Coach and mentor any team that report to Customer Performance Lead More ❯

technical executions clearly and concisely to internal and external stakeholders. As Senior Developer the post holder will have significant authority and autonomy to ensure service delivery and quality standards are maintained within the specialist innovative technical development management unit. The post holder will be expected to contribute to … the role of Senior Developer includes: Knowledge and experience of the following technologies is desirable: • Experience of Docker • Experience of working in a Continuous Delivery or Deployment environment • Experience of developing any backend API frameworks Person specification Qualifications Professional knowledge acquired through master's degree or equivalent experience along … frameworks like Jest Experience working with API of varying types and integrating with backend data Experience of Docker Experience of working in a Continuous Delivery or Deployment environment Experience of developing any backend API frameworks Applicants who are members of the Armed Forces, and those who have a disability More ❯

planning activities across a diverse range of projects. You'll help shape strategic direction, produce planning documentation, and manage business systems to ensure smooth delivery and decision-making. This is a varied, fast-paced role that demands analytical thinking, attention to detail, and excellent communication. Translate executive-level direction … into strategic documentation and planning output Provide professional advice on planning approaches, methodologies, and service delivery Coordinate internal and external enquiries and maintain access to reports and data Register and manage business opportunities in Salesforce and SAP Maintain and update planning trackers (revenue, costs, profit forecasts, and project More ❯

abreast of emerging business and industry trends relevant to our clients' business, such as Business Analytics, Robotic Process Automation and Managed Services Effectively lead delivery of client engagements, including: Managing and motivating client engagement teams with diverse skills and backgrounds Drive high-quality work products within expected timeframes and … on budget Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes Manage expectations of client service delivery Demonstrate expertise and in-depth technical capabilities in the areas of Finance operations and processes; Finance operating models; Global Business Services and Finance technologies More ❯

abreast of emerging business and industry trends relevant to our clients' business, such as Business Analytics, Robotic Process Automation and Managed Services Effectively lead delivery of client engagements, including: Managing and motivating client engagement teams with diverse skills and backgrounds Drive high-quality work products within expected timeframes and … on budget Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes Manage expectations of client service delivery Demonstrate expertise and in-depth technical capabilities in the areas of Finance operations and processes; Finance operating models; Global Business Services and Finance technologies More ❯

Security Architecture Consultant to join their Technical Services team. This is a key role focused on embedding robust security practices into solution design and delivery processes across various platforms and teams. Key Responsibilities: Provide cybersecurity architecture and technical consultancy to Design & Delivery teams. Ensure architectural components align with … or consulting role. Essential: CISSP or CISM certification Industry-recognised higher education qualification Desirable: Cloud security certifications (AWS, Azure, GCP) ITIL, ISO27001 or other service delivery certifications More ❯

process (ATP, CRQ). Act as the Responsible Technical Authority for the Change Control Board, overseeing LLC configuration change management. Manage site support and delivery for High-Level Controls, IT, and Infrastructure. Identify and address the skills and training requirements for the BUK Technical/CST Team. Ensure that … and aligned with the skills and competencies matrix. Oversee the production of HLC and LLC obsolescence management reports. Support the reporting function for technical service delivery in line with contractual obligations. Adhere to and actively participate in Health and Safety and Quality Assurance procedures. Manage project delivery More ❯

process (ATP, CRQ). Act as the Responsible Technical Authority for the Change Control Board, overseeing LLC configuration change management. Manage site support and delivery for High-Level Controls, IT, and Infrastructure. Identify and address the skills and training requirements for the BUK Technical/CST Team. Ensure that … and aligned with the skills and competencies matrix. Oversee the production of HLC and LLC obsolescence management reports. Support the reporting function for technical service delivery in line with contractual obligations. Adhere to and actively participate in Health and Safety and Quality Assurance procedures. Manage project delivery More ❯