liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective way to … utilize the available resources, to maximise the quality and efficiency of servicedelivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work at pace and constantly juggle ever changing priorities. More ❯
liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective way to … utilize the available resources, to maximise the quality and efficiency of servicedelivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able to work at pace and constantly juggle ever changing priorities. More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum 23 days holiday, free parking
and authentication Manage testing and ensure platform functionality Collaborate with a small team (manager, software team, architect) and liaise with stakeholders including the Head of Software, Head of Group ServiceDelivery, Group Improvement Manager, and Project Manager (some based in Australia; flexible workinghours) Work independently to deliver high-quality solutions under tight deadlines Required Skills & Experience Strong experience … with ServiceNow development Familiarity with Tune integration and Intune connectors Experience designing self-service UX/UI Excellent communication skills with experience gathering requirements and managing stakeholders Strong time management and prioritisation skills; able to deliver under pressure Previous experience as a senior developer is a plus Knowledge of Jira integration is desirable Experience in the education sector is More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Lorien
and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and servicedelivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯
Edinburgh, Stockbridge, City of Edinburgh, United Kingdom Hybrid/Remote Options
Lorien
and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and servicedelivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯
Cambridge University Hospital NHS Foundation Trust
Job summary NHS East Genomic Laboratory Hub (EGLH) delivers the National Genomic Medicine Service for a population of 10 million in the East of England; this includes diagnostic, prognostic and predictive testing for rare diseases and cancers. EGLH is recruiting to the role of bioinformatician, to support development and implementation of clinical-grade software for high throughput and high … genomics. Skills and experience in testing, deployment and DevOps principles are valued. Our team provides best practice clinical bioinformatics through our cloud-infrastructure. The role is focused on bioinformatics servicedelivery to support clinical testing, and you will work with a wide range of personnel in the EGLH region to this end. Candidates without clinical bioinformatics experience are … the job 1. Validation and verification of clinical bioinformatics software 2. Documentation and support of clinical bioinformatics software 3. Continued improvement of clinical bioinformatics tools, processes and workflows for delivery of genomic diagnostic services 4. Planning and management of bioinformatics software deployment; includes working closely with technical, scientific and clinical functions of the genomic laboratory 5. Investigation and resolution More ❯
techniques to configure robust solutions to the client utilizing the ServiceNow platform. Responsibilities will include crafting development stories, meticulously planning sprints, overseeing overall architectural design, and ensuring the seamless delivery of projects. Location : Remote (UK) Employment Status: Full-time and Perm Essential Functions: Create expert level JavaScript and ServiceNow JavaScript API's Write/create custom business rules, client … and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products) Lead customer workshops and assist … technical solutions on the ServiceNow platform 3+ years in a consulting role, delivering software implementations preferable Expertise with JavaScript and ServiceNow JavaScript API's Strong consultative skills for software servicedelivery to lead customers in improving their processes and organizational models Be a great leader and team player with a record of accomplishment in managing multiple complex tasks More ❯
with the ability to lead teams, navigate complex integrations, and maintain a sharp focus on execution excellence. What you'll do Lead and manage the end-to-end technical delivery and support of Oracle CPQ solutions, ensuring scalability, best practices, and alignment with business requirements. Manage and advise a team of Oracle CPQ developers, administrators, and analysts while collaborating … Proactively identify and resolve issues before they impact business operations. Raise risks and blockers early and collaborate across teams to resolve them. What youll need Must have extensive IT servicedelivery experience, focusing on Oracle CPQ and enterprise application integrations. Expertise in Oracle CPQ architecture, configuration, commerce, and pricing setup. Strong experience integrating Oracle CPQ with CRM, ERP … and Configuration, including advanced commerce rules and pricing models. Solution design expertise for Oracle CPQ integrations with other enterprise applications. Familiarity with cloud platforms, security, and Agile/Scrum delivery models. Oracle CPQ certifications and cloud architecture certifications are a plus. A bit about our team IT Our IT team is at the heart of our business. We develop More ❯
with the ability to lead teams, navigate complex integrations, and maintain a sharp focus on execution excellence. What you'll do Lead and manage the end-to-end technical delivery and support of Oracle CPQ solutions, ensuring scalability, best practices, and alignment with business requirements. Manage and advise a team of Oracle CPQ developers, administrators, and analysts while collaborating … Proactively identify and resolve issues before they impact business operations. Raise risks and blockers early and collaborate across teams to resolve them. What youll need Must have extensive IT servicedelivery experience, focusing on Oracle CPQ and enterprise application integrations. Expertise in Oracle CPQ architecture, configuration, commerce, and pricing setup. Strong experience integrating Oracle CPQ with CRM, ERP … and Configuration, including advanced commerce rules and pricing models. Solution design expertise for Oracle CPQ integrations with other enterprise applications. Familiarity with cloud platforms, security, and Agile/Scrum delivery models. Oracle CPQ certifications and cloud architecture certifications are a plus. A bit about our team IT Our IT team is at the heart of our business. We develop More ❯
founding team and help keep their go-to-market strategy moving. Job description - Operations Executive As an Operations Executive, you will be the engine behind the smooth and effective delivery of best business practice . This role is hands-on and process-driven - ideal for someone who enjoys working in a fast-paced, collaborative environment with a knack for … one time, a keen eye for detail-oriented accuracy, and flair for business support. You'll be reporting to the Head of Operations, working across lean teams to ensure service quality is high, SLAs are met, and clients receive first-class operational support. Key responsibilities - Operations Executive Support the Head of Operations on a wide variety of tasks - ranging … from high-level strategy thought pieces to daily operational tasks Support service improvement initiatives and identify areas for efficiency gains Use Excel to analyse large data sets to prepare considered reports to influence commercial decision-making Providing general business administration, as and when is needed Collaborate with internal teams and external suppliers for continuous servicedelivery Continuing More ❯
N22 7TY, Wood Green, Greater London, United Kingdom
Deekay Technical Recruitment
activity across the organisation. To ensure a coherent and coordinated approach to digital and change programmes across the Council, with a focus on collaboration, benefits realisation and accountability for delivery in order to meet the Council’s strategic priorities and the needs of Haringey residents. Appropriate professional qualification and evidence of continuing relevant professional and personal development as a … of the workings of local government. • Effectively demonstrate knowledge of Haringey’s vision, values and strategic objectives • Understand how to develop an ICT, digital and transformation vision, strategy and servicedelivery plan • Managing large teams of people (cascading responsibilities) including in a matrix organisation • Managing large and/or multiple change/transformation programmes, projects and budgets, especially More ❯
Basingstoke, England, United Kingdom Hybrid/Remote Options
Practicus
robust in-house support model. You will collaborate directly with the Executive Board and Senior Leaders to lead the deployment of the new TOM, ensuring a customer-focused, tiered servicedelivery approach. This is a time-critical role with Phase 1 Go-Live set for April 2025 - your impact will be immediate and lasting! Who We Need: The … and embedding Target Operating Models (TOMs) within complex organisations. Crucial: Workday experience is a must-have , specifically embedding Workday TOMs that drive simplified ways of working and excellent 'self-service' user experiences. Skills: Exceptional stakeholder management, strong analytical capabilities, and the ability to track savings baselines and FTEs with precision. Logistics & Compensation 💼 Contract: 12-Month FTC (potential for extension More ❯
Telford, Shropshire, West Midlands, United Kingdom
Proactive Personnel - Telford
diagnosis of faults and attempt documented fixes appropriate to the fault where escalated to second line support or 3rd party providers End-to-end problem isolation and troubleshooting of service quality issues Work with customers, internal or external, to resolve issues and ensure they have a positive experience dealing with us Complete assigned daily tasks to ensure optimal network … performance and end service for customers Conduct remote installations and be on hand to help train customers where needed Provide any technical support to field sales where complex help is required Provide cover to other areas in the Hosted & Connectivity department where needed Resolve any SIP/VoIP faults, call quality issues or routing of traffic Able to troubleshoot … root causes Potential in having to assist on site with any faults and identifying root causes of issues Ideal Candidate: Qualifications/Experience: 1+ years of experience in customer service, telecommunications industry is a plus Strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Familiarity with CRM systems Outlook 365 knowledge More ❯
information - is responsible for the operation, development and support of all technology across all areas of the local and international business. We ensure the IT strategy, architecture solutions, and servicedelivery are firmly aligned to business requirements and long-term strategy of the group.Technology comprises the following functions: Architecture and Development team - which is responsible for the provision … which supports the operation of all production services, voice and data networks, other voice systems and desktop systems. Programme Office and Purchasing - which is responsible for definition, prioritisation and delivery of the annual investment portfolio as well as procurement and software licence management. IT Risk and Control - which is responsible for implementing and managing all technology related controls over More ❯
strong, lasting relationships with employers to identify opportunities for collaboration and growth. Overseeing bids, tenders, and employer accounts from prospecting to repeat business. Monitoring team performance and ensuring exceptional servicedelivery for both employers and learners. Business Development Manager You: We are looking for a commercially minded leader with a passion for education and employer engagement. You will … Be part of a college that is deeply embedded in the community and responsive to industry needs Business Development Manager - Benefits: Competitive salary 30 days, annual leave for Professional Service Staff, plus bank holidays and additional closure days over the Christmas period Automatic enrolment into the Local Government Pension Scheme Access to our Employee Assistance Programme (EAP) Discounts with More ❯
strong, lasting relationships with employers to identify opportunities for collaboration and growth. Overseeing bids, tenders, and employer accounts from prospecting to repeat business. Monitoring team performance and ensuring exceptional servicedelivery for both employers and learners. Business Development Manager You: We are looking for a commercially minded leader with a passion for education and employer engagement. You will … Be part of a college that is deeply embedded in the community and responsive to industry needs Business Development Manager - Benefits: Competitive salary 30 days, annual leave for Professional Service Staff, plus bank holidays and additional closure days over the Christmas period Automatic enrolment into the Local Government Pension Scheme Access to our Employee Assistance Programme (EAP) Discounts with More ❯
and private accommodation providers with a full facilities management service. We hold contracts with many major Universities year in year out and we design and perform a programme of service that delivers whatever the timescale. We provide a national operation which varies from an individual service or as part of an integrated solution. Our customers keep choosing us … because of our positive attitude, and understanding of their challenges and they recognise the quality of our servicedelivery that comes with a promise With a National portfolio of over 21 Universities and leading private accommodation providers, the Company is seeking to build on its success by expanding its services opening up new offering for full FM support. More ❯
Kingston Upon Thames, England, United Kingdom Hybrid/Remote Options
Reveal Media
Job Title: Senior Azure SaaS Reliability & Support Engineer Department: ServiceDelivery Location : Kingston Upon Thames/Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours/5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they … escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) Maintain uptime, performance, and scalability across all ST and MT deployments. Define and track service-level objectives (SLOs) and error budgets for different environment types. Perform capacity planning for servers, databases, and storage, scaling resources before issues occur. Identify systemic patterns causing downtime and More ❯
Logistics - Remote - Some office Travel required I'm seeking a strong Application Support Manager with experience leading TMS/logistics IT teams. This role is all about team leadership, servicedelivery, and driving high-quality application support across a European transport network. Key Responsibilities Lead, coach, and develop the regional TMS application support team. TMS Systems support experience More ❯
ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. We have an exciting opportunity within our ServiceDelivery team for a Software Asset Manager. This is a fantastic role for someone with a passion for IT asset management, process improvement, and stakeholder collaboration We are More ❯
4 Exchange Quay, Salford Quays, Manchester, England
AJ Bell plc
by the business. Hardware Management: Setting up and maintaining computers, printers, and other devices. As an apprentice in our IT Services team, you will: Complete structured rotations within the ServiceDelivery team, including: IT Asset Management Change, Problem & Incident Management Front Office Support Team Back Office Support Team 2nd Line Support Service Transition Develop a wide range More ❯
AI solutions, or digital transformation Proven track record of managing full-cycle sales engagements with measurable revenue growth Strong understanding of AI in enterprise workflows, GBS, cloud platforms, and servicedelivery transformation Commercially astute with experience in creative deal structuring and partnership-based selling Executive presence and strong interpersonal, communication, and stakeholder influencing skills Entrepreneurial mindset with a More ❯
City of London, Greater London, UK Hybrid/Remote Options
TechYard
AI solutions, or digital transformation Proven track record of managing full-cycle sales engagements with measurable revenue growth Strong understanding of AI in enterprise workflows, GBS, cloud platforms, and servicedelivery transformation Commercially astute with experience in creative deal structuring and partnership-based selling Executive presence and strong interpersonal, communication, and stakeholder influencing skills Entrepreneurial mindset with a More ❯
ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. We have an exciting opportunity within our ServiceDelivery team for a Software Asset Manager. This is a fantastic role for someone with a passion for IT asset management, process improvement, and stakeholder collaboration We are More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Huxley
ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. We have an exciting opportunity within our ServiceDelivery team for a Software Asset Manager. This is a fantastic role for someone with a passion for IT asset management, process improvement, and stakeholder collaboration We are More ❯