701 to 725 of 789 Service Delivery Jobs in the UK

infrastructure issues and work towards permanent solutions rather than short-term fixes. You'll also be involved in infrastructure maintenance, upgrades, patching, monitoring and service improvement across both cloud and on-premise environments. The role will give you the opportunity to work across a wide range of technologies, including … practices. You'll be joining a collaborative technology environment where automation and continuous improvement are actively encouraged. You'll work closely with Infrastructure Operations, Service Desk, Field Services and Project teams , helping to identify opportunities to improve processes and service delivery. You'll also have the opportunity ...

first line of support for incoming IT requests, working closely with developers and internal teams to resolve issues and enhance service delivery. What You'll Do: In this role, you will: Deliver exceptional 1st line technical support to your colleagues and escalate complex issues to senior team members … needed. Manage incoming requests at the service desk, ensuring timely and effective responses. Serve as the primary contact for all Data Platforms-related IT requests-your expertise will be invaluable! Follow internal processes diligently and maintain accurate documentation. Perform daily routine checks to guarantee all platforms are operational, escalating ...

location role, and travel expenses for office attendance are not covered. Working patterns are aligned to assessment schedules. This role requires experience in assessment delivery (e.g. recruitment, interviewing, or structured candidate assessment). Full training provided on systems including SOVA and MS Teams. What you will be doing: Delivering … line with established processes and quality standards. Resolving issues calmly and effectively during live assessment activities, working with operational support teams to maintain service delivery. Contributing to a culture of continuous improvement, collaboration and knowledge sharing across the team. What you'll bring: Excellent communication skills, with the ability ...

role ensures asset data is accurate, compliant, and maintained within IBM Maximo and client CAFM/EAM systems to support safe, efficient, and compliant service delivery. The role also provides technical asset management expertise during new contract mobilisation, asset verification programmes, and ongoing contract improvement initiatives. Key Responsibilities Asset … strategies, critical spares recommendations, and remedial work proposals. Produce and maintain Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), and technical documentation. Mobilisation & Project Delivery Support the mobilisation of new contracts, ensuring asset data and maintenance programmes are established on time. Identify and manage technical risks affecting mobilisation ...

users and third-party suppliers, you will need to quickly build effective working relationships and navigate established internal ways of working to ensure successful delivery of system improvements and change initiatives. Given the fixed-term nature of the role, the successful candidate will be expected to add value from … will also contribute to system development by helping to design, test and implement enhancements, ensuring our systems continue to support efficient, customer-focused service delivery. About You You will have experience in a Business Systems Analyst, Systems Administrator or Applications Support role, with a strong understanding of how business ...

public sector environment. This is a strategic leadership role, ideal for someone with a strong background in cyber security operations, incident response, and SOC service delivery. Key Responsibilities Lead and manage an established Security Operations Centre (SOC) Develop and deliver the SOC strategy and operational roadmap Oversee incident management … effective security monitoring and threat intelligence capabilities Hands-on experience managing cyber security tools and technologies Experience working with external vendors and Managed Security Service Providers (MSSPs) Desirable CISSP, CISM or equivalent cyber security certification Cloud security experience (AWS and/or Azure) ITIL Foundation or equivalent Details Remote ...

Build strong relationships with key stakeholders to understand current and future business requirements. Manage supplier relationships and performance review processes to maximise value and service delivery. Deliver procurement savings and wider commercial benefits across assigned categories. Support procurement governance, transparency requirements, and compliance activities. Prepare and present procurement reports … values-led organisation where procurement is recognised as a strategic partner and where they can make a tangible impact on business performance and service delivery. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … everything in top shape. Want to come and be a part of it? What will you be doing? Take technical ownership of a critical service delivered to a major strategic customer. Provide daily operational support for incidents, service requests and problem tickets. Contribute to projects through technical input ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such … research project Able to work as a solo researcher within a multidisciplinary team on client deliveries Advocating for user research within the project delivery and with stakeholders Plan research that informs the design of public services that are helpful, usable and successful Understands and help teams to apply ...

will take ownership of the resource fulfilment process, helping ensure that project and customer demand is matched with the right people, skills and delivery model. Working closely with senior resourcing, practice and delivery stakeholders, you will identify the most appropriate way to fulfil requirements using internal UK teams … nearshore and offshore capability, contractors or external delivery partners. What you will be doing Managing resource requests from initial requirement through to successful fulfilment. Maintaining an accurate, real-time view of internal skills, certifications, experience and availability. Matching available resources to projects while balancing capability, development opportunities, customer needs ...

plus bonus Security Clearance Eligibility Required (No Sponsorship Possible) Role Overview: Our client is looking for an experienced Oracle Finance professional to support the delivery of complex finance transformation programmes across large enterprise environments. This is a senior, client-facing role combining Oracle Cloud Finance expertise with finance process … will work with organisations to understand existing finance operations, identify opportunities for improvement and design Oracle-enabled solutions that improve efficiency, control and service delivery. The role combines functional Oracle expertise, solution design, transformation delivery and stakeholder engagement, with the opportunity to lead teams and contribute ...

technology innovation roadmap, ensuring clear priorities, dependencies, metrics and measurable outcomes. Translate emerging technology into practical, actionable future workflows that support lawyers and enhance service delivery. Research and Development Guide the research, evaluation and selection of new and emerging tools, platforms and vendors. Oversee or support the creation … creation of thought leadership materials including horizon scanning reports, internal updates and presentations. Engage with paralegals, LPM and IDT teams to coordinate innovation delivery activity across the broader innovation function. Technology Implementation and Innovation Delivery Lead structured evaluations of potential new tools and ensure evidence based recommendations. Oversee ...

environments using virtual servers. You’ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you’ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while … server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear ...

configuration strategies that ensure the ERP solution is configured effectively and meets project objectives. Work closely with the ERP implementation partner and managed payroll service provider to oversee system design, configuration and integration. Lead the development of the ERP solution, ensuring system functionality is optimised and delivered in line … with agreed specifications. Review and re-engineer Finance or HR business processes to improve efficiency, consistency and service delivery. Develop and deliver system guidance, user documentation and training materials for managers and end users. Attend ERP Steering Group meetings, providing progress updates, highlighting risks and escalating issues where appropriate. ...

role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities … Client Experience & Front-of-HouseProvide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with ...

Technical Support Engineer to join their expanding support team. This is an excellent opportunity for someone with a background in IT support, customer service, technology or a recent technical qualification who wants to develop their career within a fast paced and varied environment. You'll support customers with technical … checks, preventative maintenance and technical improvements. Support senior members of the technical team with more complex issues. Maintain documentation and contribute ideas to improve service delivery. Work collaboratively with colleagues, customers and external partners. Experience Required: Strong problem solving ability and logical approach to troubleshooting. Confident communication skills with ...

take ownership of Configuration Management across the technology estate, ensuring the CMDB becomes a trusted source of truth that supports operational excellence, governance, and service delivery. The Opportunity This is more than a BAU CMDB role. You'll have the chance to build the Configuration Management capability from … ground up, defining processes, establishing governance, driving adoption, and ensuring the organisation gets real value from its CMDB investment. Working closely with Service Management, Change, Asset Management, Infrastructure, and Support teams, you'll become the subject matter expert for Configuration Management and help embed it as a core ITSM ...

Lead the IT operations function, including user support, Microsoft 365 services, devices, and workplace technology. Manage relationships with external technology providers and ensure effective service delivery. Develop internal IT capability through coaching, documentation, and improved support processes. Identify opportunities to improve business processes through technology, automation, and better … Power Platform, Power BI, or workflow automation tools. Microsoft Dynamics or ERP certifications. Experience working within multi-site organisations such as retail, manufacturing, distribution, service, or other operational environments. The Opportunity This is a key technology leadership role offering the opportunity to take ownership of a critical Dynamics ...

improve business visibility and decision-making. Manage IT projects from planning through to successful delivery. Oversee third-party suppliers, software vendors and managed service providers. Ensure systems remain secure, resilient and aligned with business requirements. Manage IT budgets, software licensing and technology investments. Drive continuous improvement across IT services … Central . Experience delivering IT projects and business systems improvements. Knowledge of reporting tools, dashboards and process automation. Experience managing suppliers, budgets and IT service delivery. Excellent communication skills with the ability to work closely with users at all levels of the business. A proactive, hands-on approach with ...

efficiency and reduce manual effort, and supporting the implementation of new systems and services. Youll also collaborate with colleagues across departments to maintain high service standards and continuously enhance service delivery. Main duties of the job For more detail about the main duties of this role, please … solving, and the ability to communicate clearly with both technical and non-technical stakeholders, along with a practical approach to using automation to improve service delivery. Please see the Job description for more information. Working Pattern: 37.5hrs per weeks Monday to Friday between 8am and 5:30pm, there ...

technology. We've built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery. Designers are experienced practitioners who collaborate with others to tackle challenges faced by people and society. They work within a team to design … deliver public services. They do this by influencing the direction, assuring the quality of design delivery within their team and by leading the end-to-end design of a chosen service. They are active members of a healthy user-centred design (UCD) community and culture at Made Tech. ...

processes run efficiently and accurately. You will be comfortable learning and managing a range of digital platforms, using technology to improve workflows, maintain high service standards, and ensure the successful delivery of training programmes. This role is office-based 4 days a week from our headquarters in Milton … small operational team, ensuring high levels of performance, engagement and customer service. Monitor team workloads and performance Identifying opportunities to improve efficiency and service delivery. Liaise with our internal and external trainers – booking dates, arranging and running standardisation events, and dealing with any enquiries, while effectively utilising scheduling ...

data centre, ensuring optimal performance and uptime. Develop and implement operational processes and procedures that enhance efficiency and maintain the highest standards of service delivery. Collaborate with cross-functional teams, including IT, engineering, and facilities management, to ensure seamless integration of services. Monitor and analyse data centre performance metrics … responses to any technical issues. Ensure compliance with industry standards and regulatory requirements, safeguarding data integrity and security. Manage relationships with external vendors and service providers, ensuring that contracts and service level agreements are met. Provide leadership and guidance to the technical operations team, fostering a culture ...

partnerships. Accurate CRM management and sales forecasting. High levels of client satisfaction throughout the sales process. Effective collaboration with internal departments to ensure seamless service delivery. Additional Responsibilities Promote the Beyond Just Service brand within the marketplace. Maintain a strong understanding of the company's services and industry ...