interpreting and auditing external security regulations. Working knowledge of common IT security frameworks. Ability to grasp underlying technology stacks and document end-to-end servicedelivery flows. Good organizational, analytical, and problem-solving skills - balancing multiple priorities under tight deadlines. Excellent written, verbal, and visual communication for partners More ❯
interpreting and auditing external security regulations Working knowledge of common IT security frameworks Ability to grasp underlying technology stacks and document end-to-end servicedelivery flows Good organizational, analytical, and problem-solving skills - balancing multiple priorities under tight deadlines Excellent written, verbal, and visual communication for partners More ❯
issues to improve operations. Collaborate with teams to implement solutions and improvements. Communicate effectively with stakeholders to resolve challenges. Build strong relationships to enhance service delivery. Required qualifications, capabilities, and skills: Bachelor's degree in STEM or related field, or equivalent experience. Experience in technical support or similar roles. More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Business Consultants Group
and optimising SQL queries to execute data extraction and transformation. Functional understanding of data relationships and models, and the impact on operational processes and service delivery. Ability to work independently and as part of a team. Non-Essential skills A degree in Data Science, Statistics, Computer Science, or a More ❯
effectively with peers in the research community. Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be client-centric while actively seeking to help clients engage regularly and often with Gartner research and interactions. What you will need: Bachelor More ❯
effectively Set team and individual goals in-line with overall organizational goals Qualifications Your Experience 10+ years of experience in Customer Success Engineering, Services Delivery, Professional Services, or Consulting 1+ years of experience in people management role Strong consulting and project management skills, with shown results working as a More ❯
effectively Set team and individual goals in-line with overall organizational goals Qualifications Your Experience 10+ years of experience in Customer Success Engineering, Services Delivery, Professional Services, or Consulting 1+ years of experience in people management role Strong consulting and project management skills, with shown results working as a More ❯
Our client, a prestigious legal practice, is looking to appoint an experienced eDiscovery Specialist to support the delivery of high-profile projects and contribute to the continued success of their growing eDiscovery team. This is a fantastic opportunity for a motivated and knowledgeable professional to take a hands-on … in both project execution and team development, while also acting as a trusted advisor on technical and strategic aspects of eDisclosure services. Management of ServiceDelivery Accountable for ensuring quality control process is adhered to in delivery of all services Ensure eDiscovery Senior Technical Lead and Manager … are made aware of all tasks/projects and the approach to delivery is discussed and confirmed with them Generate & adhere to recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including More ❯
Amazon is seeking a visionary leader to revolutionize how we support brands aiming to grow on Amazon through Amazon Vendor Services, a growth enablement service for top vendors. This role requires a highly effective Product Manager and People Manager with a passion for: Identifying vendor needs and understanding the … out pain points in the end-to-end vendor experience; Benchmark external services and identify sources of competitiveness; Identify opportunities and develop the paid service product roadmap; Influence business and tech partners to build scalable capabilities; Improve servicedelivery models for scalability; Measure, inspect, and improve performance More ❯
for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in our clients products … plan to exceed expectations and satisfaction. Conduct agreed review calls (e.g. weekly, monthly, quarterly, annually) to ensure customers optimise the products/services, ensuring service issue resolution and that customer goals are met. Develop a risk plan for each customer, proactively identifying and evaluating risk against servicedelivery … any issues arising from adoption, trends, features, tickets etc are all positively and efficiently dealt with. Attending support calls to discuss issues with the service desk team and client pointing out metrics, trends and solutions. Review customer complaints and concerns and seek ways to improve the customer experience. In More ❯
to design, build and iterate on our O11Y platform. This engineer will have to work both hands on and strategically with our architects, global servicedelivery and product teams to plan an observability road map and then execute on those plans. Responsibilities: Assess & Enhance Observability: Review the current … team in enhancing monitoring, logging, tracing, and alerting capabilities. Design & Implement Solutions: Develop and optimize observability solutions that provide deep insights into system and service health. Dashboard Development: Assist teams in creating clear, informative, and actionable dashboards to improve system visibility. Automation & Alerting: Automate monitoring and alerting processes, including … ML-driven anomaly detection where applicable. Cross-Team Collaboration: Work closely with ICO and product development teams to ensure seamless visibility into system and service performance. Strategic Observability: Partner with key stakeholders to develop a unified observability strategy aligned with business and operational goals. Qualifications: At least 5 years More ❯
Maintenance and fault-finding on pumps, motors, valves, pipework, AHUs, FCUs, and pressurisation units. Liaising directly with site contacts and FM teams to ensure servicedelivery is maintained to a high standard. Completing service reports, risk assessments, and maintaining compliance documentation. Candidate Requirements: NVQ Level 2 or More ❯
employees on legal issues, best practices and company policies. Manage full life cycle of customer contracts, from origination to negotiation, close and product and service delivery. Complete special projects as requested. What skills and experience will you need for this role? JD from an accredited law school. Current member … through all levels and functions of the organization. Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud … analytics, virtualization, and 5G mobile networks. With an unbroken servicedelivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date More ❯
Water Resources Manager, APAC Water Team Job ID: Amazon Corporate Services Pty Ltd AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of … Manager will be responsible for the following: Work with internal engineering, operations, real estate and risk and resiliency teams to manage water and wastewater servicedelivery at new and existing AWS facilities. Develop and execute comprehensive water infrastructure delivery for global AWS infrastructure expansion. Recommend AWS water More ❯
employees on legal issues, best practices and company policies. Manage full life cycle of customer contracts, from origination to negotiation, close and product and service delivery. Complete special projects as requested. What skills and experience will you need for this role? JD from an accredited law school. Current member … through all levels and functions of the organization. Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud … analytics, virtualization, and 5G mobile networks. With an unbroken servicedelivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date More ❯
the Defence and National Security sector. This is a permanent role based primarily on-site in Birmingham. The Role: Working within dynamic project and service teams, you will be responsible for understanding complex requirements and designing, implementing, and supporting robust network solutions. Your expertise will be crucial in bridging … the gap between traditional TDM/circuit-switched environments and modern packet-switched networks, ensuring seamless and cost-effective servicedelivery for a key customer. Key Responsibilities: Analyse business and technical requirements for network solutions, particularly focusing on legacy and transitioning technologies. Design medium to large-scale network … emulation solutions, understanding associated limitations (e.g., timing). Configure and manage technologies such as SDH, WDM, ATM, and Frame-Relay . Implement Quality of Service (QoS) mechanisms, especially for real-time applications. Apply network security best practices (encryption, authentication, secure routing). Ensure effective handover of solutions to operational More ❯
Birmingham, West Midlands, Sheldon, West Midlands (County), United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
the Defence and National Security sector. This is a permanent role based primarily on-site in Birmingham. The Role: Working within dynamic project and service teams, you will be responsible for understanding complex requirements and designing, implementing, and supporting robust network solutions. Your expertise will be crucial in bridging … the gap between traditional TDM/circuit-switched environments and modern packet-switched networks, ensuring seamless and cost-effective servicedelivery for a key customer. Key Responsibilities: Analyse business and technical requirements for network solutions, particularly focusing on legacy and transitioning technologies. Design medium to large-scale network … emulation solutions, understanding associated limitations (e.g., timing). Configure and manage technologies such as SDH, WDM, ATM, and Frame-Relay . Implement Quality of Service (QoS) mechanisms, especially for real-time applications. Apply network security best practices (encryption, authentication, secure routing). Ensure effective handover of solutions to operational More ❯
a strong pipeline of new business opportunities and contribute to the company business plan and growth strategies. Foster strong customer relationships by ensuring high service standards, addressing any issues and non-conformances, and providing timely feedback. Collaborate across divisions to identify other opportunities for the business within waste treatment … and disposal and industrial services across other sites within the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless servicedelivery of services to meet customer expectations and contract agreements. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with tender … revenue exceeding 1 million per annum. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in hazardous wastes management. Personal skills More ❯
Programming and configuration of robotic systems and cobots Participate in on-call rota (1 in 4 weeks) Collaborate with internal teams to ensure timely servicedelivery Requirements: Essential: Experience with robotics, cobots, or autonomous vehicles Desirable: Programming skills (e.g., ROS, C++, Python) Excellent problem-solving skills and technical … knowledge Full UK driving license and willingness to travel Strong communication and customer service skills Additional Information: Full-time role with competitive benefits and a supportive work environment and training. More ❯
Programming and configuration of robotic systems and cobots Participate in on-call rota (1 in 4 weeks) Collaborate with internal teams to ensure timely servicedelivery Requirements: Essential: Experience with robotics, cobots, or autonomous vehicles Desirable: Programming skills (e.g., ROS, C++, Python) Excellent problem-solving skills and technical … knowledge Full UK driving license and willingness to travel Strong communication and customer service skills Additional Information: Full-time role with competitive benefits and a supportive work environment and training. More ❯
a high-quality experience to enterprise clients across the payments value chain. The Role This is a hybrid role at the intersection of technology, service, and delivery. You’ll be the primary contact for a portfolio of strategic clients—ensuring smooth onboarding, supporting technical implementations, managing issues through resolution … smooth onboarding and implementation process. Provide hands-on support for API integrations and platform configuration, escalating issues internally where needed. Manage client projects and service requests using tools like Jira, ensuring accurate tracking and timely delivery. Act as a trusted advisor to clients, helping them navigate the technical aspects … updates, and deliver continuous improvement. Contribute to internal feedback loops to inform product development and enhance the client experience. Maintain a proactive approach to servicedelivery, identifying risks before they become issues. Ideal Candidate Profile 3–5 years’ experience in a client-facing role, ideally within the payments More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Software Services
Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Service Desk Engineer Reports to (POSITION): Reports to (POSITION): Service Desk Team Lead Team: Team: Service Desk Department: Department: IT Support PURPOSE OF … JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential business support for all users, both on-site and at remote locations, with minimal disruption to their … experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Xafinity Consulting Ltd
team leader. Monitor, delegate and coordinate workflow, reporting regularly to team leader on progress and issue management. Seek ways of innovating and improving quality, servicedelivery and efficiencies in processes and procedures. Provide expert advice solutions to pensions queries and pensions consultative advice; keep abreast of technical and … legislative developments within the pensions industry. Work closely with other departments/teams to provide a total service to our clients. Ensure the accurate updating of time recording system for both chargeable and non-chargeable activities. Your profile Essential Criteria Previous pensions administration experience of Defined Benefit (DB) schemes. More ❯
cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions … especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless servicedelivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends … revenue exceeding 1 million per annum. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in hazardous wastes management. Salary and More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
ENGINEERINGUK
team leader. Monitor, delegate and coordinate workflow, reporting regularly to team leader on progress and issue management. Seek ways of innovating and improving quality, servicedelivery and efficiencies in processes and procedures. Provide expert advice solutions to pensions queries; keep abreast of technical and legislative developments within the … technical support to more junior staff. Work closely with other departments/teams both internal and external to the Company to provide a total service to our clients. Ensure the accurate updating of time recording system (OpenAir) for both chargeable and non-chargeable activities and meet required utilisation targets. … times basic salary XPS Rewards (offers High Street discounts and savings) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day Staff referral scheme What Next If you feel XPS could be the next step on your career ladder, please apply directly More ❯