726 to 750 of 1,044 Service Delivery Jobs in the UK

Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

To own the technical application domain and roadmap, proposing architectural solutions to business problems and new initiatives. This includes defining and governing designs, standards, and guidelines to ensure successful delivery of scalable, secure, and compliant technical solutions. The role will work closely with the Architecture team members, IT Leadership, Programme Management and Service Delivery to facilitate appropriate More ❯

a clear technology, data, and AI strategy aligned with organisational goals Lead, mentor, and expand a multi-disciplinary technology team, fostering a culture of collaboration and innovation Oversee the delivery of technology and data projects, ensuring they meet business objectives and quality standards Shape and manage the technology roadmap, driving continuous improvement and capability development Evaluate and adopt emerging … technologies to enhance service delivery and create competitive advantage Collaborate with commercial stakeholders to design technical solutions and support bids and proposals for new business About You Proven experience in technology leadership roles (Head of Technology, CTO, Technical Director, or similar) Strong technical background in computer science, big data, and cloud environments (AWS) Experience scaling technology or data … cost modelling, proposals, and resource planning Excellent communication skills with the ability to influence and operate at executive level Entrepreneurial and hands-on mindset, with a passion for innovation, delivery, and team growth More ❯

a clear technology, data, and AI strategy aligned with organisational goals Lead, mentor, and expand a multi-disciplinary technology team, fostering a culture of collaboration and innovation Oversee the delivery of technology and data projects, ensuring they meet business objectives and quality standards Shape and manage the technology roadmap, driving continuous improvement and capability development Evaluate and adopt emerging … technologies to enhance service delivery and create competitive advantage Collaborate with commercial stakeholders to design technical solutions and support bids and proposals for new business About You Proven experience in technology leadership roles (Head of Technology, CTO, Technical Director, or similar) Strong technical background in computer science, big data, and cloud environments (AWS) Experience scaling technology or data … cost modelling, proposals, and resource planning Excellent communication skills with the ability to influence and operate at executive level Entrepreneurial and hands-on mindset, with a passion for innovation, delivery, and team growth More ❯

internal teams in a hybrid working environment. Client Details Our client is a creative, award-winning digital agency based in Leeds, specialising in website development, e-commerce, and full-service digital marketing. They work with a mix of start-ups, SMEs, and major brands to deliver measurable growth, conversions, and ROI, and pride themselves on a collaborative, innovative, and … across website development and digital marketing projects Build and maintain strong client relationships, acting as the main point of contact Draft proposals, quotations, and manage project scopes Ensure proactive service delivery and client satisfaction Track KPIs, contribute to management information, and support business efficiency Collaborate with internal teams to deliver high-quality work on time Influence continual improvement … Manager who thrives managing multiple digital marketing and web development projects. They will be proactive, organised, and able to build strong relationships, grow client budgets, and ensure high-quality delivery while collaborating effectively with internal teams. Job Offer Salary: Up to £35k depending on experience + uncapped commission Hybrid working: 3 days per week in the Leeds office Holidays More ❯

to help guide feature development and enhancements Proactive approach to identifying issues, troubleshooting and delivering effective solutions You will need to bring experience in: A Customer Success, Account Management, Service Delivery, or client facing role, ideally within a SaaS or tech environment Managing a portfolio of accounts with varying needs/complexity A proven track record of improving … saving the national insurance contributions you need to pay Cycle to work scheme - Make the most of this tax efficient scheme to improve your commute to work Rewarding long service - We provide gifts to our employees who achieve milestone years of service working as part of our team If you believe you have the skills and experience to More ❯

field support (24x7, on-call rota) and routine maintenance within SLA targets Carry out installation and commissioning of telecom network equipment Complete project documentation and communicate progress with the service desk Ensure health & safety and quality compliance across all on-site work Work collaboratively with client’s project and operations teams to ensure seamless service delivery Candidate More ❯

Global Infrastructure Lead , you'll be responsible for maintaining high availability, performance, and security of all network systems, while overseeing a skilled team of network engineers. You’ll ensure service levels are met across the board, work closely with third-party providers, and play a key role in shaping the firm’s evolving global network strategy . Key Responsibilities … line with SLAs and business requirements. Lead or contribute to major network projects, including an ongoing SD-WAN transformation . Collaborate with internal teams and external vendors to optimize service delivery and network evolution. Identify and implement process improvements to enhance operational efficiency and service quality. Maintain strong documentation, reporting, and compliance standards. Requirements Proven experience in More ❯

Global Infrastructure Lead , you'll be responsible for maintaining high availability, performance, and security of all network systems, while overseeing a skilled team of network engineers. You'll ensure service levels are met across the board, work closely with third-party providers, and play a key role in shaping the firm's evolving global network strategy . Key Responsibilities … line with SLAs and business requirements. Lead or contribute to major network projects, including an ongoing SD-WAN transformation . Collaborate with internal teams and external vendors to optimize service delivery and network evolution. Identify and implement process improvements to enhance operational efficiency and service quality. Maintain strong documentation, reporting, and compliance standards. Requirements Proven experience in More ❯

IT Technical Services 🔁 Sales Cycle : Full-cycle ownership – from prospecting to closing, then account management (upsell/cross-sell) Gravitas is proud to partner with a UK-based software service delivery company that’s expanding its commercial team. This company works with Enterprise clients and fast-scaling SMEs, building long-term strategic partnerships through technical excellence and agile … delivery . They’re looking for driven, passionate, and innovative Business Development Managers to join a non-traditional sales environment where professionalism and service-based selling take precedence over brash tactics or the “gift of the gab.” 🔹 Ideal Candidate Profile Experience : 3+ years in high AOV B2B sales (Software/IT Technical Services) Sales Style : Consultative, long-cycle More ❯

IT Technical Services 🔁 Sales Cycle : Full-cycle ownership – from prospecting to closing, then account management (upsell/cross-sell) Gravitas is proud to partner with a UK-based software service delivery company that’s expanding its commercial team. This company works with Enterprise clients and fast-scaling SMEs, building long-term strategic partnerships through technical excellence and agile … delivery . They’re looking for driven, passionate, and innovative Business Development Managers to join a non-traditional sales environment where professionalism and service-based selling take precedence over brash tactics or the “gift of the gab.” 🔹 Ideal Candidate Profile Experience : 3+ years in high AOV B2B sales (Software/IT Technical Services) Sales Style : Consultative, long-cycle More ❯

investing in AI to transform how we operate and how we serve our 30,000 SME customers. We're seeking a Director of AI to lead the development and delivery of Focus Group's AI strategy - shaping how artificial intelligence enhances our services, drives efficiency, and creates new customer-facing value propositions. This is a pivotal role for someone … AI, you will: Lead Focus Group's AI strategy and roadmap, aligning initiatives to our growth objectives Partner with business and technology leaders to embed AI and automation across service delivery, customer experience, and internal operations Build and lead a small, high-impact AI team Evaluate and implement AI-driven tools and partnerships that deliver clear commercial and … leadership team What You'll Bring Essential: Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes. Blend of consulting discipline and operational delivery - able to move seamlessly between boardroom strategy and frontline execution. Proven ability to drive cross-functional change and adoption, turning plans into measurable outcomes. Excellent commercial acumen, with a More ❯

Portfolio team Part of the Tech & Services division at Softcat, the Services Governance & Portfolio department is a dynamic group of people who influence, define, monitor and develop Softcat's service portfolio and our ability to deliver it effectively. This includes the management, simplification, and articulation, both internally and externally, of our capabilities to deliver the broadest portfolio aligned to … budget YoY Acting as a permanent member of the Tech Tower Councils, representing key stakeholders in the councils and related meetings, providing clear direction and regular communications Chairing the Service Councils for Networking and Connectivity, ensuring we have the right services in the portfolio and driving collaboration to ensure high quality customer experience Championing the priorities across Networking & Connectivity … with the sales strategy Reviewing our existing proposition and identify opportunities for development, optimisation, and innovation Staying on top of technology trends & developments including those of our vendors and service partners We'd love you to have A leader in technology innovation, skilled at engaging stakeholders, executives, and suppliers with a fully commercial approach Experience from a previous Networking More ❯

Data Analyst c.£50,000 per annum Bedford Permanent Hybrid Working We are seeking two dynamic professionals to support and help develop our guidance delivery function. This critical role is central to us developing our understanding of the customers that are seeking our help and ensuring our operations run smoothly and efficiently. You will be confident using data and … experienced in successfully leveraging data-driven insights to enhance service delivery, streamline processes, and optimise performance across the board. You will have great attention to detail and skilled in joining the dots between cause and effect. You will have extensive experience in data management and analysis within a customer focused environment. Crucially you will be passionate about using … operations Identify blind spots in datasets with the view of developing comprehensive insights on gaps in data Develop and curate emerging trends datasets on issues that will impact operational delivery Data Visualisation More ❯

landscape, and wants to be part of a business on the cusp of major scale. Key Responsibilities Own and grow strategic client relationships, ensuring long-term success and value delivery Identify and capitalise on new business opportunities within existing and target accounts Collaborate closely with the CEO and leadership team to shape go-to-market strategies Act as the … voice of the client internally, influencing product development and service delivery Work cross-functionally with Sales, Product, and Operations to ensure seamless execution Track and report on account performance, forecasting revenue and identifying risks Represent the company at industry events, client meetings, and strategic presentations About You Proven track record in strategic account management or business development Experience More ❯

of-life firewalls, enhancing WiFi networks and improving overall network resilience. Implement automated remote patching processes and software/hardware inventory management. Manage third-party technology partners, vendors and service providers. Create effective processes for logging, prioritising and resolving support requests. The Senior IT Manager will be expected to have experience with: Proven experience in IT leadership roles in … scaling businesses (200-1,000 FTE). Strong knowledge of IT infrastructure, networking, service delivery and enterprise systems. Hands on experience with networking, firewalls, WiFi. Experience managing budgets, contracts and third-party vendors. Exposure to both on-premise and cloud technologies (Microsoft 365, Teams, Linux/Ubuntu). Track record of improving user experience through reliable, responsive IT More ❯

of-life firewalls, enhancing WiFi networks and improving overall network resilience. Implement automated remote patching processes and software/hardware inventory management. Manage third-party technology partners, vendors and service providers. Create effective processes for logging, prioritising and resolving support requests. The Senior IT Manager will be expected to have experience with: Proven experience in IT leadership roles in … scaling businesses (200-1,000 FTE). Strong knowledge of IT infrastructure, networking, service delivery and enterprise systems. Hands on experience with networking, firewalls, WiFi. Experience managing budgets, contracts and third-party vendors. Exposure to both on-premise and cloud technologies (Microsoft 365, Teams, Linux/Ubuntu). Track record of improving user experience through reliable, responsive IT More ❯

We are seeking an HR Manager who has an extensive breadth across HR activities to lead core HR service delivery and drive continuous improvement across the people processes. This role combines strategic oversight with hands-on operational management, ensuring an excellent employee experience while maintaining compliance and supporting the wider people agenda. You'll be instrumental in both … day-to-day HR operations and the successful delivery of complex people projects that drive cultural and organisational change. This is a hybrid role, with a minimum of 3-4 days per week in Reading and is working for one of our high profile clients. What you'll do Lead complex HR and culture-related projects. Design, deliver, and More ❯

experience Network technologist who also has proven experience in the leadership and management of network engineers. Reporting to the Head of Infrastructure Operations you will be responsible for the delivery of first-class IT network services across a complex, multi-sited business. You will provide BAU support and specialist technical knowledge to specific projects of work, operating as the … IT Network SME. Managing the IT Network team, 3rd party providers and managed service providers, you will ensure system availability, reliability and that services are delivered on time and within SLA's. You will lead the IT Service Delivery elements of major networks projects and change programmes, providing oversight and assurance to high and low-level designs. More ❯

structure, driving business growth, and delivering excellence through quality and relationships. Key Responsibilities Lead sales and business development , creating pipelines and securing new client relationships. Oversee account management , ensuring service delivery aligns with client expectations and business outcomes. Take ownership of tender and bid processes , from qualification through submission and presentation. Manage internal quality standards , supporting ISO … strengthens brand visibility and lead generation. Oversee supplier and asset management , maintaining effective commercial partnerships and resource tracking. Report directly to the Managing Director and collaborate with peers across delivery, product, and operations. About You Proven background in sales or account leadership within consultancy, technology, or digital services. Demonstrated ability to manage end-to-end client relationships , from prospecting More ❯

support our Civica Cx Housing Management System and related modules. This role offers the chance to work closely with operational teams, enhance system functionality, streamline processes, and ensure exceptional service delivery to both staff and residents. As a Civica Cx System Specialist, you will be responsible for system improvements, troubleshooting issues, and ensuring seamless integration with other platforms. … practices across the organisation. You will have hands-on experience with Civica Cx or similar systems, strong technical skills in SQL and reporting tools, and a background in project delivery, testing, or business analysis. You should be a clear communicator, able to explain complex technical concepts in simple terms, and able to collaborate effectively with teams across the business. More ❯

support our Civica Cx Housing Management System and related modules. This role offers the chance to work closely with operational teams, enhance system functionality, streamline processes, and ensure exceptional service delivery to both staff and residents. As a Civica Cx System Specialist, you will be responsible for system improvements, troubleshooting issues, and ensuring seamless integration with other platforms. … practices across the organisation. You will have hands-on experience with Civica Cx or similar systems, strong technical skills in SQL and reporting tools, and a background in project delivery, testing, or business analysis. You should be a clear communicator, able to explain complex technical concepts in simple terms, and able to collaborate effectively with teams across the business. More ❯

support our Civica Cx Housing Management System and related modules. This role offers the chance to work closely with operational teams, enhance system functionality, streamline processes, and ensure exceptional service delivery to both staff and residents. As a Civica Cx System Specialist, you will be resp onsible for system improvements, troubleshooting issues, and ensuring seamless integration with other … practices across the organisation. You will have hands-on experience with Civica Cx or similar systems, strong technical skills in SQL and reporting tools, and a background in project delivery, testing, or business analysis. You should be a clear communicator, able to explain complex technical concepts in simple terms, and able to collaborate effectively with teams across the business. More ❯

on behalf of Informa PLC as part of a large transformation which has resulted in a new technology operating model. We seek an exceptional & proven VP of Application Maintenance & Service Delivery. You will be required to be onsite 3 days per week in London with regular travel overseas click apply for full job details More ❯

to existing applications and solutions, undertaking the configuring and testing where appropriate. Document business requirements for systems, including support, resilience, business continuity, disaster recovery, and ensure suppliers meet these service levels. Maintaining a portfolio of IT Systems data maps and architecture diagrams showing business systems integrations and dependencies. Delivering support to existing business users, investigating and resolving application issues … and queries. Prioritising requests in accordance with agreed criteria and with reference to the Service Desk SLA’s. Deliver the agreed IT/Business solution designs, ensuring implementation meets or exceeds business commitments. Produce and support the execution of technical implementation plans, and manage the introduction of new business systems. Work with the IT Business Partners and Project Managers … to identify and mitigate technical project risks and resolve issues. Translation of design outputs into BAU materials for project handover, including full service transition into IT support Collaborating with stakeholders & functional leads in identifying and proposing new applications, application system changes, better uses, enhancements & developments, and/or extending use of existing systems in line with the Business System More ❯