issues and challenges • Develop and maintain strong, long-term client relationships built on trust and results • Working collaboratively with the wider operational teams to ensure customer satisfaction related to servicedelivery/support services across clients • To develop ‘higher and wider’ client relationships across your nominated accounts • Flexibility and innovation to respond to customer needs, often travelling to … customer sites to work with them to develop and agree solutions About You • Hardworking, determined individual who is results driven • Strong understanding of digital, data and technology solutions and delivery approach • Proven track record of client retention and account growth • Self-starter equipped with tenacity, resilience and a competitive streak • Strong communicator, with a desire to build long-term More ❯
Job Description - Supplier Management Specialist (16013) Job Description Description TEAM The ITSO (IT Services Operations) organisation manages and is accountable for the rapid delivery of the trustworthy, scalable, and efficient IT infrastructure services needed to support the technology critical for easyJet's future growth plans and ambitions. Supplier Management is a key function, ensuring services are provided on time … or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. Business Area Business Area ServiceDelivery Primary Location More ❯
meet HTM 03-01 standards. Reviewing validation reports, identifying remedial actions, and ensuring follow-up will also be key responsibilities. Building strong client relationships and spotting opportunities to improve servicedelivery will be central to your success. The ideal candidate will have hands-on experience with HTM 03-01, including practical knowledge of cleanrooms, LEV systems, or similar More ❯
About you: Qualified solicitor with around 3 to 5 years’ + PQE in real estate Strong technical knowledge and drafting skills An interest in legal tech, innovation and improving servicedelivery Organised, proactive and able to translate complex issues into practical solutions Excellent communicator and approachable team player What is on offer: A non-fee earning role in More ❯
warrington, cheshire, north west england, united kingdom
G2 Legal
About you: Qualified solicitor with around 3 to 5 years’ + PQE in real estate Strong technical knowledge and drafting skills An interest in legal tech, innovation and improving servicedelivery Organised, proactive and able to translate complex issues into practical solutions Excellent communicator and approachable team player What is on offer: A non-fee earning role in More ❯
bolton, greater manchester, north west england, united kingdom
G2 Legal
About you: Qualified solicitor with around 3 to 5 years’ + PQE in real estate Strong technical knowledge and drafting skills An interest in legal tech, innovation and improving servicedelivery Organised, proactive and able to translate complex issues into practical solutions Excellent communicator and approachable team player What is on offer: A non-fee earning role in More ❯
very closely with the IT Systems Manager. You will be responsible for contributing to the IT strategy of the business, as well as other It aspects such as security, servicedelivery, and architecture. This role would suit an IT Support Engineer that wants to work a varied role as an Assistant IT Manager, with the ambition that matches More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum Training + Progression
Brookmans Park, Hatfield, Hertfordshire, England, United Kingdom
Absolute Recruit
s goals and challenges.This is a client-facing role that requires someone comfortable speaking with decision-makers across industries. You’ll work closely with internal teams to ensure seamless servicedelivery and play a key role in helping clients gain long-term benefit from the company’s expertise in IT infrastructure, security, and cloud technologies.To succeed as an More ❯
New Works, Telford, Shropshire, England, United Kingdom Hybrid / WFH Options
Cactus Search
acumen with the ability to translate complex business challenges into compelling solution narratives Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel servicedelivery Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets More ❯
and conferences-always on the lookout for new connections and opportunities Negotiate and close deals, ensuring both client satisfaction and business growth Collaborate with internal teams to ensure seamless servicedelivery Provide regular sales forecasts and performance updates About You Proven track record in B2B sales, ideally within Health & Safety Compliance Strong local network and knowledge of the More ❯
provide guidance, and build packages Progress and close deals with professionalism and confidence Account Management Serve as Account Manager for all clients post-sale Liaise between clients and the servicedelivery team to ensure smooth operations Handle general queries, provide account servicing (sharing templates, advising on basic tax questions, etc.). Deliver high levels of client satisfaction and More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Reed Talent Solutions
skills and experience. To excel in this role, you will need to demonstrate: ESSENTIAL EXPERIENCE & SKILLS Understanding of Innovation and Emerging technology – Awareness of how new technology and innovative service design approaches can support the growth of debt advice services. Knowledge of the Debt Advice Sector – Understanding of debt advice services, financial inclusion, and regulatory frameworks (e.g., FCA, MaPS … teams, public bodies, and sector stakeholders to deliver on project objectives Technology & Digital Debt Advice Landscape – Understanding of how digital tools, technology infrastructure, and innovation impact debt advice delivery. Service Design & Delivery Models – Awareness of different debt advice delivery models (face-to-face, digital, telephone-based, hybrid) with a strong understanding of accessibility and the impact of … vulnerable circumstances on service delivery. Technology & Sector Analysis – Ability to assess sector trends, anticipate future demand and horizon scan to inform investment decisions. Problem-Solving & Innovation – Ability to consider issues from multiple angles and navigate complex problems effectively. DESIRABLE EXPERIENCE & SKILLS: Digital Transformation Experience – Understanding of the challenges, risks and opportunities of undertaking a digital transformation programme. Impact and More ❯
value to their customers. As part of their next phase of expansion, they’re investing heavily in their Salesforce platform to streamline sales operations, improve customer onboarding, and enhance service delivery. They’re seeking a Salesforce Developer who can take ownership of building scalable, innovative solutions that support their global client base. This is more than just a coding More ❯
Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
bottom line. Negotiating and closing deals, with a focus on providing value-based solutions. Collaborating with our technical and architect teams to ensure a smooth transition from sales to service delivery. The Requirements Minimum 3 years experience in an IT sales role Track record of exceeding targets Benefits Flexible working Mobile/laptop provided Private healthcare Interviews for this More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
bottom line. Negotiating and closing deals, with a focus on providing value-based solutions. Collaborating with our technical and architect teams to ensure a smooth transition from sales to service delivery. The Requirements Minimum 5 years experience in an IT sales role Track record of exceeding targets Benefits Unlimited annual leave Private healthcare Remote working Interviews for this role More ❯
really nice and constructive experience. I really appreciate the BigID culture & values and I love to work with amazing and talented colleagues from all over the world. Senior Services Delivery, UK At BigID, we develop products that have real-world value that directly affect people's lives. However, my sense of professional fulfillment at BigID is less about what More ❯
share our passion for creativity, sustainability, and innovation, we'd love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for an Ecommerce Customer Service Supervisor to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Critical for overseeing operations of the … customer service team and operations in place for handling inquiries, complaints, and support, ensuring a positive customer experience, retention and service performance. KEY REPSONSIBILITIES Overseeing the customer service Japan team operations, monitoring team performance metrics and providing feedback and training to improve service quality and customer satisfaction. Developing and implementing VW customer service policies and … identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing. Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and localised service delivery. Analysing customer feedback and trends to identify areas for improvement in products and services. Managing escalated customer issues, providing solutions More ❯
/manufacturing sector and is known for its focus on quality and innovation. With a commitment to leveraging technology, the organisation seeks to optimise its processes and enhance its service delivery. Description Business Systems manager - Kent Proven experience in ERP implementation (Epicor) Strong knowledge of Salesforce (including Service Cloud/Field Service) Systems architecture & integration across multiple … platforms Project management & delivery skills (Agile/Waterfall/Prince2) Experience in change management & driving user adoption Excellent stakeholder management (global & cross-functional) Work with external vendors to optimise system capabilities. Develop and maintain documentation for all business systems. Profile Business Systems manager - Kent A successful Business Systems Manager should have: A strong background in technology, ideally within the More ❯
and the integration of legacy and emerging systems. Central to TechniCap's proposition is Blueport , their proprietary cloud platform. Blueport is not a traditional enterprise product but a modular, service-led solution built from configurable components. This flexible architecture enables TechniCap to rapidly design and deliver bespoke solutions that evolve with a client's business, rather than forcing them … into a one-size-fits-all model. The business is underpinned by a highly capable team of engineers, analysts, and delivery experts who thrive in ambiguity and complexity. This allows TechniCap to partner closely with clients, shaping cloud-based solutions, addressing adoption hurdles, and unlocking measurable business value. As the business continues to scale, TechniCap is looking to attract … Proposals & Contracting Lead development, negotiation, and execution of proposals and contracts. Ensure commercial alignment with client needs and financial goals. Work with leadership and engineering to assess and mitigate delivery risk. Revenue Generation Define and execute strategies to achieve revenue targets. Identify upsell and cross-sell opportunities within client accounts. Track market and client trends to inform growth strategies. More ❯
Medical Education support services team the Education and Simulation Technicians support the Lead Education and Simulation Technician in providing an advanced, comprehensive wide range of technical support for educational delivery and events at Medical Education Leeds and across the Leeds Teaching Hospital estate. The post holder will make sure that teaching areas are fully prepared for education. This includes … ensuring audio visual equipment, medical meat (animal tissue), part task trainers, complex simulation devices and virtual reality kit is prepared and available for educational delivery in classroom and clinical teaching areas. They will support users in the use of a variety of complex clinical skills simulators and models. The Education and Simulation Technician will be involved in the development … excellent team member with effective communication skills across all platforms and work alongside the wider Medical Education Team. They will be able to provide expert technical advice and support service users, faculty, and course directors in the development of new courses/educational events. The Education and Simulation technician will have the ability to make decisions that are not More ❯
About the Role We are looking for a Service Desk Analyst to join our IT Services team, providing high-quality first-line support to a wide and varied user base. You will act as the 'customer champion,' ensuring reported difficulties are managed effectively through to resolution, while delivering a professional and customer-focused service. This role requires strong IT … IT services to staff, patients, and stakeholders. Duties & Responsibilities Act as the primary contact for users, ensuring all incidents and requests are logged, tracked, and resolved in line with service levels. Develop and maintain strong working relationships with customers and service users. Maintain databases and information flows that support service management, including carrying out audits and producing … scheduled/ad hoc reports. Communicate with the customer base regarding downtime, service changes, and incident updates. Resolve user issues promptly, drawing on first principles and previous experience. Shadow colleagues to build knowledge of supported systems and improve response to user queries. Maintain ITIL awareness, ensuring professional service delivery. Monitor and report on performance against Service Level More ❯
IT Managed Service Engineer Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided … the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Were looking for an IT Managed Service Engineer to join our team and deliver high-quality technical services to our Managed Service customers. This is a full-time field-based role with flexibility to work … across various healthcare settings. Youll be responsible for installations, upgrades, break-fix support, and ongoing system maintenance. What youll do As an IT Managed Service Engineer, youll deliver technical services efficiently and professionally, ensuring customer satisfaction and system reliability. Youll provide on-site and remote support, maintain accurate documentation, and collaborate with internal teams to resolve issues swiftly. Key More ❯
resale. The UK business unit is a growing, profitable, and tight-knit operation with an excellent team environment. We now working with them to recruit for A senior Automation Service Technician who will assist the service centre manager in leading the companys service operations, focusing on customer satisfaction and operational efficiency. Alongside the in-house controls expert … supporting the growth of the machinery control business whilst also establishing new areas of expertise within the customer base. The successful applicant will help to drive the business systems, service electrical and control offerings in line with their corporate strategy. KEY RESPONSIBILITIES Assist in the daily operations of the service centre, ensuring high standards of customer service … Assist in the generation, maintenance, and modification of relevant electrical CAD drawings for ongoing contracts and prospective orders. Coordinate with sales and production teams to ensure timely and effective service delivery. Handle customer inquiries, complaints, and feedback, ensuring prompt and effective resolution. Promote and manage aftermarket sales, including service contracts, parts, and upgrades. Conduct service calls, sales More ❯
PM. There may be occasional requirements to work outside of these hours to support essential upgrades, migrations, or other critical infrastructure tasks. Flexibility and a proactive approach to service continuity are key. Main duties of the job What You'll Do Deliver expert support for server, storage, network, and cloud infrastructure Lead and contribute to infrastructure projects, including upgrades … everybody. No matter your role at CHCP, we'll support you to thrive. As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history. Job description Job responsibilities Please see the job description and person specification attached to this job advert for … work under own initiative and prioritise own workload Ability to provide mentoring to colleagues Commitment to continuing professional development Effective communication and interpersonal skills Effective organisational skills Effective customer service skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a More ❯
per annum, working 36 hours per week. Are you passionate about digital innovation and data strategy? Do you want to make a real impact in a forward-thinking public service environment? We are looking for a Digital and Data Manager to lead the digital transformation and data strategy for the Surrey Pension Team (SPT). This is a pivotal … and harness data to drive better decision-making and customer outcomes. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and … a digital roadmap that aligns with the strategic goals of the Surrey Pension Team. You will lead on digital innovation projects, introducing automation and exploring new technologies to enhance service delivery. A key part of your role will be to define and embed data governance frameworks that comply with regulatory standards, ensuring data is managed effectively and ethically. You More ❯