Change Management Jobs in the UK excluding London

426 to 450 of 754 Change Management Jobs in the UK excluding London

Senior IT Project Manager - Claims

Ipswich, Suffolk, East Anglia, United Kingdom
Hybrid / WFH Options
365 Jobs
to stakeholders and senior management. ? Ensure all projects are delivered on time, within scope, and within budget. ? Conduct post-project evaluations and identify successful and unsuccessful project elements. ? Ensure change management is built into all project plans and the adoption of new technologies. ? Support the reporting into the Business and Tech PMO. Also prepares inputs for Project Steering … ensure successful delivery. Key Experience ? Claims system implementation experience ? ESSENTIAL ? Insurance Broking experience ? ESSENTIAL ? Proven experience as a Project Manager or in a similar role ? Strong understanding of project management methodologies and tools (e.g., Agile, Waterfall) ? Excellent leadership and team management skills ? Exceptional communication and interpersonal skills ? Ability to manage multiple projects and priorities simultaneously ? Proficiency in project … management software (e.g., MS Project) ? PMP or PRINCE2 certification ? Knowledge of General Insurance (London Market/Lloyd's and Industry) products and services Key Skills & Behaviours ? Excellent interpersonal skills, including listening, verbal, and written communication with the ability to communicate effectively with all levels of the Company, including senior level management ? Applies a high level of accuracy to More ❯
Employment Type: Contract, Work From Home
Rate: £550 per day
Posted:

Programme Manager - Dynamics Business Central

Birmingham, West Midlands (County), United Kingdom
SoCode Limited
the client, internal teams, and third-party vendors Translate business requirements into technical specifications Oversee UAT, training, and post-go-live support Ensure best practices in project delivery and change management Requirements Proven track record delivering Dynamics 365 Business Central (or NAV) projects Strong understanding of ERP systems and project management methodologies Excellent communication and stakeholder management More ❯
Employment Type: Permanent
Salary: £60000 - £70000/annum + Bonus
Posted:

System Owner / Technical Lead LIMS

Scotland, United Kingdom
Hybrid / WFH Options
ConvaTec Inc
Oxford time type Full time posted on Posted 4 Days Ago job requisition id JR Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in … costs. Group revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit Change is everywhere at Convatec. It's transforming our business, and helping us improve millions of lives. And we're nowhere near finished. Across every part of our business, we … System Owner/Technical Lead LIMS, and you'll do the same. Position Overview The System Owner/Technical Lead LIMS ( LabVantage ) oversees the full lifecycle of laboratory information management systems, ensuring alignment with operational needs and technological innovation. This role requires balancing technical expertise with strategic vision to optimize laboratory processes and maintain system integrity. Key Responsibilities Design More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Manager

Edinburgh, United Kingdom
Automation Experts Ltd
Manage budgets, validate financials, and ensure ongoing cost control Identify risks early and implement effective mitigation strategies Develop and maintain comprehensive project documentation (Budget, Labour Forecasts, Risk Register, Schedules, Change Management, Lessons Learned) Build and manage detailed project schedules (MS Project for complex projects), with a focus on identifying and maintaining the Critical Path Report regularly to senior … leadership and clients on progress, risks, and outcomes Manage scope changes through formal Change Control processes using internal tools Lead project close-out reviews, capturing learnings and driving continuous improvement Project Manager - The Person: Proven project management experience within a relevant industry (e.g., bespoke capital equipment, industrial automation, engineering systems ) Demonstrated success delivering multiple, complex projects with cross … functional teams Solid understanding of capital equipment engineering and/or automation technologies Degree-level education or equivalent, with strong project management aptitude Practical knowledge of project planning tools and methodologies (e.g., MS Project, Gantt charts, risk assessments) Strong commercial awareness , including familiarity with contractual and financial project elements Sound analytical thinking and creative problem-solving capabilities Strong customer More ❯
Employment Type: Permanent
Salary: GBP 70,000 - 100,000 Annual
Posted:

Project Manager

Northern Ireland, Aldergrove, County Antrim, United Kingdom
Automation Experts Ltd
Manage budgets, validate financials, and ensure ongoing cost control Identify risks early and implement effective mitigation strategies Develop and maintain comprehensive project documentation (Budget, Labour Forecasts, Risk Register, Schedules, Change Management, Lessons Learned) Build and manage detailed project schedules (MS Project for complex projects), with a focus on identifying and maintaining the Critical Path Report regularly to senior … leadership and clients on progress, risks, and outcomes Manage scope changes through formal Change Control processes using internal tools Lead project close-out reviews, capturing learnings and driving continuous improvement Project Manager - The Person: Proven project management experience within a relevant industry (e.g., bespoke capital equipment, industrial automation, engineering systems ) Demonstrated success delivering multiple, complex projects with cross … functional teams Solid understanding of capital equipment engineering and/or automation technologies Degree-level education or equivalent, with strong project management aptitude Practical knowledge of project planning tools and methodologies (e.g., MS Project, Gantt charts, risk assessments) Strong commercial awareness , including familiarity with contractual and financial project elements Sound analytical thinking and creative problem-solving capabilities Strong customer More ❯
Employment Type: Permanent
Salary: £70000 - £100000/annum c10% Bonus + Benefits
Posted:

Project Manager

Edinburgh, Queen Street, City of Edinburgh, United Kingdom
Automation Experts Ltd
Manage budgets, validate financials, and ensure ongoing cost control Identify risks early and implement effective mitigation strategies Develop and maintain comprehensive project documentation (Budget, Labour Forecasts, Risk Register, Schedules, Change Management, Lessons Learned) Build and manage detailed project schedules (MS Project for complex projects), with a focus on identifying and maintaining the Critical Path Report regularly to senior … leadership and clients on progress, risks, and outcomes Manage scope changes through formal Change Control processes using internal tools Lead project close-out reviews, capturing learnings and driving continuous improvement Project Manager - The Person: Proven project management experience within a relevant industry (e.g., bespoke capital equipment, industrial automation, engineering systems ) Demonstrated success delivering multiple, complex projects with cross … functional teams Solid understanding of capital equipment engineering and/or automation technologies Degree-level education or equivalent, with strong project management aptitude Practical knowledge of project planning tools and methodologies (e.g., MS Project, Gantt charts, risk assessments) Strong commercial awareness , including familiarity with contractual and financial project elements Sound analytical thinking and creative problem-solving capabilities Strong customer More ❯
Employment Type: Permanent
Salary: £70000 - £100000/annum c10% Bonus + Benefits
Posted:

Project Manager

Arbroath, Angus, Scotland, United Kingdom
Expleo Group
costs efficiently-all while guiding and supporting the project team. Maintain comprehensive project documentation in line with customer standards, covering budget oversight, labour planning, risk tracking, scheduling, open issues, change control logs, lessons learned, and final test results. Develop and update detailed timelines (using MS Project for more complex undertakings), clearly highlighting critical path dependencies for team and client … validate budgets to keep financials on track throughout the project lifecycle. Manage scope, timeline, and budget changes by using costumer tracking tools to record requests, and apply the formal change management workflow to resolve them. Facilitate a project close-out review to reflect on successes and identify areas for future enhancement. Qualifications Desirable Certifications: MAPM, PMP, Prince2 Essential … control (design, software, electrical etc.) Ensure quality standards are maintained for all aspects Excellent client-facing skills Experience of working with Programme and Project managers in large deployments People management skills - the ability to lead and focus teams in complex projects Strong self-management - continuous performance is both an objective and a mind-set Desire to continue to More ❯
Employment Type: Permanent
Posted:

Head of Service Delivery

London, South East, England, United Kingdom
C4S Search Ltd
the day-to-day performance of technical support operations, including field services, helpdesk, and on-site engineering. Establish and continuously improve processes for: Ticket triage and escalation Critical incident management (acting as Incident Lead) Documentation, technical note quality, and internal handovers On-call scheduling, time tracking, and PTO compliance Partner with project and infrastructure teams to ensure smooth coordination … on change management and client projects. People Leadership Lead, mentor, and develop a high-performing team of ~18 technical staff across all tiers and disciplines. Build a culture of accountability, continuous learning, and operational ownership. Own the recruitment, onboarding, and development roadmap for engineering roles, ensuring capability keeps pace with business needs. Run structured 1:1s, performance reviews … client stakeholders—ensuring SLAs are met and issues are proactively managed. Lead regular service reviews with top-tier clients, including delivery reporting and roadmap updates. Collaborate with Sales, Account Management, and Projects to ensure aligned messaging and coordinated delivery. Leadership Team Contributions Influence technology stack direction , including tooling, monitoring, RMM, and ITSM platforms. Drive capacity planning and workforce modelling More ❯
Employment Type: Full-Time
Salary: £90,000 - £110,000 per annum
Posted:

Finance Applications Systems Admin

Woking, Surrey, England, United Kingdom
Hybrid / WFH Options
Michael Page Finance
promptly, in line with Key Performance Indicators (KPI) and Service Level Agreements (SLA) for business & IT stakeholders, Provide the same for IBM Cloud Planning Analytics & Consolidation · Security User Access Management: Manage and maintain user provisioning & Role assignment across Finance applications and environments. Configure Segregation of duties & implement security diagnostics. · Environment Management: Experience of operating Lifecycle Services (LCS) for … system interfaces, and conducting month and year-end system closure processes. Manage integrations/ISVs & Azure services such as Azure Key Vault, Logic Apps, and other connected services. · Incident Management: Log, track, and manage incidents using a ticketing system, ensuring timely resolution. · System Maintenance & Change Management Profile · Excellent knowledge of Dynamics365 Finance & Operations gained through a previous More ❯
Employment Type: Full-Time
Salary: £50,000 per annum
Posted:

Head of IT Operations

Bagshot, Surrey, United Kingdom
Michael Page (UK)
mitigation strategies. Support the creation and administration of IT Disaster Recovery (DRP) and Business Continuity Plans (BCP) to ensure operational resilience in the event of a crisis. Oversee the Change Management process to ensure IT system and infrastructure updates are implemented smoothly, minimizing business risk. Manage IT service delivery, ensuring efficient day-to-day IT operations across all … escalation where necessary. Manage IT onboarding and offboarding processes, ensuring staff have appropriate system access and permissions. Administer employee mailboxes, service accounts, and access permissions. Oversee the procurement and management of IT equipment, including mobile devices, computers, and laptops. Perform any other relevant duties within the scope of the role. The Successful Applicant The successful candidate will need to … have the following skills and background: Education, Training, and Skills: Certification in IT security is essential. ITIL service delivery certification is desirable. Project Management (PM) training and certification would be advantageous. Formal training in managing Microsoft/Azure networks and platforms. Strong knowledge of Microsoft Office and M365. Experience with Microsoft Excel, including Pivot Tables and VBA, is beneficial. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Regional Delivery Manager

Sheffield, Yorkshire, United Kingdom
Evri, Inc
running of their region. Maximising service coverage of courier deliveries and collections within the region through the successful and timely recruitment of couriers and their engagement, retention and successful change management (where needed) to ensure a stable and consistently high-quality service is delivered for our customers and clients. Accountable for the resource planning of couriers through pipeline … courier performance to ensure the success of a seven day operation Responsible for the delivery unit estate within their region (including but not limited to the location, procurement and management of delivery units & resourcing) & management of service provision through service conversations with the delivery unit controller to ensure that Evri deliver a professional and sustainable Delivery Organisation which … Depot General Manager, and key stakeholder across the organisation through effective communication skills resulting in high performance in the end to end parcel journey. Accountable for customer complaint escalation management and timely resolution to ensure customer satisfaction through liaising with the Customer Services Team and leadership of Community Delivery Managers. To be successful in this role you will require More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

SC Cleared DET JIRA Administrator

Worcestershire, United Kingdom
Hybrid / WFH Options
Experis
via an approved umbrella company My client is looking for an experienced JIRA Administrator to join the team for a 6 months maternity cover contract. Responsibilities: Ongoing administration and management of Jira and Confluence systems. Management of access controls Design and Implementation of workflow automations, dashboards etc Task data management, manipulation and reporting Assistant to the development … validating upgrades to Jira, Bitbucket and Confluence and applying bulk data changes and fixes Microsoft Windows Operating Systems (both server and client) Desirable: Microsoft Powershell CLI ITIL foundation knowledge (change management etc) Knowledge of Microsoft server applications (such as SCCM) Microsoft Windows Operating Systems (both server and client) If this is the role for you please submit your More ❯
Employment Type: Contract
Rate: GBP 550 - 600 Daily
Posted:

IT Project Manager

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Gleeson Homes
evolving business. As we mature our delivery capability, we are seeking an experienced and adaptable IT Projects Manager to lead and co-ordinate a range of technology and business change initiatives. This role is ideal for someone who thrives in a hands-on environment, can manage multiple concurrent projects, and is comfortable working across both technical and non-technical … strategic business improvement through the successful execution of digital initiatives. We are responsible for overseeing end-to-end project lifecycles, ensuring alignment with organisational goals, robust governance, and impactful change management. In your role, you will co-ordinate and deliver cross-functional IT projects by leading planning and execution phases. You will facilitate stakeholder engagement sessions to ensure all … initiatives from initial Demand Case formulation through to deployment and early life support. As an IT Projects Manager at Gleeson, you will champion best practices in project governance and change adoption, bringing structure to complex environments while remaining agile in approach. You will mentor the wider team in project management best practise as they manage their own smaller More ❯
Employment Type: Permanent
Posted:

Barclays Stress Testing Senior Manager

Glasgow, United Kingdom
Barclays
as subject matter expert on macroeconomic, climate, and nature-related risks in stress testing. Contribute to scenario modelling, financial analysis, and presentation of BE's performance. Produce ad hoc management information and sensitivity analyses to support business needs. Support projects within the wider Stress Testing programme, including transformation initiatives. Maintain and operate robust systems and datasets aligned with control … to senior stakeholders is required. A professional accountancy qualification (ACA, CIMA, ACCA) or equivalent experience is preferred. You may be assessed on key skills such as risk and controls, change management, business acumen, strategic thinking, digital skills, and technical expertise. Purpose of the role: Develop and implement the bank's financial plans and stress testing methodologies to assess … scenarios. Accountabilities: Develop and implement stress testing methodologies, analyze results to identify vulnerabilities, assess capital adequacy, and inform risk mitigation strategies. Manage the bank's financial risks, develop risk management strategies, and communicate risks to stakeholders. Analyze the bank's capital position, assess regulatory compliance, and develop strategies to optimize capital use. Manage process cycles for Planning and Stress More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

L1 Desktop Engineer

Bletchley, Buckinghamshire, United Kingdom
Tech Mahindra
Tech support & Executive support team. Provide Hardware break fix services for laptop & desktop. Provide hardware upgrade services for laptop & desktop. Receive new desktop orders and provide MACI (Move, Allocate, Change and Install) services. Provide desktop support, Provide LAN support (LAN admin support with touch services). Co-ordination with vendor, Co-ordinate with offshore and onsite tech support team. … maintenance and Maintain file and print (Location specific). Conduct user awareness sessions/trainings to end users on new technologies. Publish local maintenance details, Assist for virus outbreak management/events (Offshore- Remote support). Site Inventory management and maintenance. Attend weekly/Monthly review meetings with onsite and offshore team and Generate and provide weekly/… monthly activity reports. Escalate the issues to management or next level as needed, Provide support for asset disposal services. Generate and provide weekly, monthly activity and other reports. Escalate and Coordinate with remote support team at offshore to get the user issues resolved. Participate in informal team meetings, client meetings, internal Operations meetings and Quality review meetings. Implement the More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 34,000 Annual
Posted:

L1 Desktop Engineer

Milton Keynes, Buckinghamshire, United Kingdom
Tech Mahindra
Tech support & Executive support team. Provide Hardware break fix services for laptop & desktop. Provide hardware upgrade services for laptop & desktop. Receive new desktop orders and provide MACI (Move, Allocate, Change and Install) services. Provide desktop support, Provide LAN support (LAN admin support with touch services). Co-ordination with vendor, Co-ordinate with offshore and onsite tech support team. … maintenance and Maintain file and print (Location specific). Conduct user awareness sessions/trainings to end users on new technologies. Publish local maintenance details, Assist for virus outbreak management/events (Offshore- Remote support). Site Inventory management and maintenance. Attend weekly/Monthly review meetings with onsite and offshore team and Generate and provide weekly/… monthly activity reports. Escalate the issues to management or next level as needed, Provide support for asset disposal services. Generate and provide weekly, monthly activity and other reports. Escalate and Coordinate with remote support team at offshore to get the user issues resolved. Participate in informal team meetings, client meetings, internal Operations meetings and Quality review meetings. Implement the More ❯
Employment Type: Permanent
Salary: £30000 - £34000/annum
Posted:

Freight Solutions Development Manager

Solihull, West Midlands, United Kingdom
Freight Personnel
Our client is one of the leading British logistics providers headquartered at a purpose-built facility in Birmingham. Well established offering supply chain management, transformation, and delivery projects - Forwarding, 3PL, 4PL and operational knowledge from a Freight Forwarder, Logistics Service Provider with a balanced portfolio of inbound and outbound blue-chip clients We are now recruiting for a Freight … Solutions Development Manager in the Birmingham area This role will involve working with Customer Solutions & Account Management to identify, develop and deliver compelling value propositions with supporting resources for new and existing highly strategic customers. For existing customers, focusing on the development of strategic client partnerships via win-win joint value creation initiatives to support building longer term partnerships. … to develop fantastic solutions for customers. The successful candidate will be able to develop, position, and demonstrate product specific solutions during sales cycles, supporting the Customer Solutions and Account Management teams to deliver compelling value proposition to my clients most strategic existing and prospective customers. Experience Knowledge required Supply Chain Management/Freight Forwarding consultative experience Excellent communications More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Senior IT Project Manager

South Yorkshire, England, United Kingdom
Hays Specialist Recruitment Limited
evolving environment. Key Responsibilities: Lead end-to-end delivery of ERP and digital systems projects Collaborate with cross-functional teams to align IT solutions with business objectives Drive innovation, change management, and continuous improvement initiatives Manage project plans, budgets, timelines, and resource allocation Engage with senior stakeholders and external partners to ensure successful delivery Ensure compliance with internal … governance, data security, and regulatory standards Ideal Candidate Profile: Minimum 5 years' experience in IT project management Proven track record of successful ERP implementation Strong understanding of finance, procurement, and commercial processes Excellent stakeholder engagement and communication skills Relevant certifications such as PMP, ITIL, or Agile are highly desirable. What's on Offer: Competitive salary up to More ❯
Employment Type: Full-Time
Salary: £70,000 - £75,000 per annum
Posted:

Data Engineering Lead

Northampton, Northamptonshire, United Kingdom
Barclays
OLTP') vs analytical data processing ('OLAP') Additional skills include: Appreciation of proprietary technologies such as Apache, Cloudera Hadoop, SAS (Statistical Analytic Systems) and their use in Banking Appreciation of change management delivery methodologies in Waterfall, Agile, SDLC (Software Development Lifecycle) and any project management exposure Working with teams of diverse skills such as Architecture & Design, Business Analysis … Development and Support teams in a large team setting You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Northampton. Purpose of the role To lead … decisions with business objectives. Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Service Desk Analyst

Lake View, Cwmbran, United Kingdom
Aneurin Bevan University Health Board
duties of the job The post holder will provide first-line technical support to users of Aneurin Bevan University Health Board (ABUHB) Digital, Data & Technology services. This includes incident management, request fulfilment, and problem diagnosis and resolution across a broad range of hardware and software systems. The Senior Service Desk Analyst plays a key role in ensuring high-quality … benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support … Job description Job responsibilities The post holder will provide first-line technical support to users of Aneurin Bevan University Health Board (ABUHB) Digital, Data & Technology services. This includes incident management, request fulfilment, and problem diagnosis and resolution across a broad range of hardware and software systems. The Senior Service Desk Analyst plays a key role in ensuring high-quality More ❯
Employment Type: Permanent
Salary: £31516.00 - £38364.00 a year
Posted:

AI & Automation Analyst

Manchester, Lancashire, United Kingdom
Latham & Watkins LLP
to enhance Service Delivery, streamline workflows, and improve operational efficiency, while identifying and implementing enhancements to services and tools that leverage AI within the Customer Support and IT Service Management (ITSM) systems. This role will be located in our Manchesteroffice. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and … in-office presence. Responsibilities & Qualifications Other key responsibilities include: Process mapping workflows to enhance the core ITSM process of Incident, Problem, Change Management, and Request Fulfilment Identifying opportunities for new AI technologies and working with the AI/ML department on creating new or improving existing virtual agents, predictive analytics, and machine learning within the ITSM ecosystem Supporting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

DevOps Engineer

Bridgend, Mid Glamorgan, United Kingdom
HCC Service Co. UK Branch
support specific activities to improve development processes and the optimization of releases procedures. Key Responsibilities: Install, deploy and configure .Net Applications and other Web Applications. Use Microsoft SQL Server Management Studio to manage databases, permissions backups and deploying SQL scripts. Deploy changes across environments following a structured approach e.g. via DEV, TEST and then to PRD depending on sign … procedures/documentation for deployments and troubleshooting. Communicate with and manage stakeholder expectations in a professional manner. Contribute to and maintain environment standards. Ownership of all environment documentation, ensuring change control is applied and all versions are current. Identification of technical documentation gaps the remediation of such gaps. Ensure adherence to existing Change Management Policy. Perform daily … issues Proven experience working with and managing stakeholders Good communication skills (verbal and written) Experience creating and maintaining build and deployment pipelines Experience with automation Windows Server SQL Server Management Studio IIS and Apache Tomcat (Web services) Virtualisation software Package management tools like CloudSmith or JFrog Artifactory CICD process with ideally with SAST and SCA code analysis PowerShell More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

Manchester, North West, United Kingdom
Adria Solutions
underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activityensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business stakeholders to align service delivery with business needs. Drive continuous improvement and automation across services … processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in a 24/7 on-call rota for major incident management. Deputise for the Director … of Digital Workspace as needed. Experience & Knowledge: Strong background in IT service delivery management, ideally in a fast-paced, agile environment. Hands-on experience with Azure services and automation tools (e.g. PowerShell, Azure Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. Knowledge More ❯
Employment Type: Permanent
Salary: £90,000
Posted:

Service Delivery Manager

Manchester, Lancashire, England, United Kingdom
Adria Solutions
underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activity—ensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business stakeholders to align service delivery with business needs. Drive continuous improvement and automation across … services, processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in a 24/7 on-call rota for major incident management. Deputise for the … Director of Digital Workspace as needed. Experience & Knowledge: Strong background in IT service delivery management, ideally in a fast-paced, agile environment. Hands-on experience with Azure services and automation tools (e.g. PowerShell, Azure Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. More ❯
Employment Type: Full-Time
Salary: £80,000 - £92,000 per annum, Negotiable
Posted:

Service Delivery Manager

Birmingham, West Midlands (County), United Kingdom
Adria Solutions Ltd
underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activity—ensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business stakeholders to align service delivery with business needs. Drive continuous improvement and automation across … services, processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in a 24/7 on-call rota for major incident management. Deputise for the … Director of Digital Workspace as needed. Experience & Knowledge: Strong background in IT service delivery management, ideally in a fast-paced, agile environment. Hands-on experience with Azure services and automation tools (e.g. PowerShell, Azure Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. More ❯
Employment Type: Permanent
Salary: £80000 - £92000/annum
Posted:
Change Management
the UK excluding London
10th Percentile
£31,500
25th Percentile
£40,000
Median
£52,276
75th Percentile
£67,500
90th Percentile
£75,000