Customer Support Engineer
- Hiring Organisation
- Us3 Consulting
- Location
- Livingston, West Lothian, UK
- Employment Type
- Full-time
aggregation, forecasting, optimization, scheduling, and dispatch Participate in 24x7 on-call rotation for critical incidents Ensure adherence to ITIL processes (Incident, Problem, Change Management) Required Qualifications Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent experience) 3+ years experience in application support, energy management … ADMS, EMS, OMS, or similar grid systems Excellent communication and problem-solving skills Preferred Skills Prior experience supporting DERMS or OT/IT grid management platforms Knowledge of GridOS ecosystem and DERMS integration Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2) Cloud/hybrid deployment experience (Azure ...