1,151 to 1,175 of 1,335 Customer Experience Jobs in the UK excluding London

edge AI-driven pricing platform that powers smarter, real-time decisions. New product development - help define and launch innovative fintech products that will shape the next wave of our customer experience. Culture-building - play a key role in building the engineering culture of our new UK office, mentoring engineers and embedding best-in-class practices. Day-to-day you … ideally in a cloud-first environment (AWS preferred). You think in systems, trade-offs, and impact, balancing long-term vision with incremental, value-driven delivery. You have deep experience with microservices, APIs, event-driven design, observability, and platform reliability. You're a natural collaborator, you build trust across engineering, product, and leadership. You care as much about how More ❯

edge AI-driven pricing platform that powers smarter, real-time decisions. New product development – help define and launch innovative fintech products that will shape the next wave of our customer experience. Culture-building – play a key role in building the engineering culture of our new UK office, mentoring engineers and embedding best-in-class practices. Day-to-day you … ideally in a cloud-first environment (AWS preferred). You think in systems, trade-offs, and impact, balancing long-term vision with incremental, value-driven delivery. You have deep experience with microservices, APIs, event-driven design, observability, and platform reliability. You’re a natural collaborator, you build trust across engineering, product, and leadership. You care as much about how More ❯

edge AI-driven pricing platform that powers smarter, real-time decisions. New product development – help define and launch innovative fintech products that will shape the next wave of our customer experience. Culture-building – play a key role in building the engineering culture of our new UK office, mentoring engineers and embedding best-in-class practices. Day-to-day you … ideally in a cloud-first environment (AWS preferred). You think in systems, trade-offs, and impact, balancing long-term vision with incremental, value-driven delivery. You have deep experience with microservices, APIs, event-driven design, observability, and platform reliability. You’re a natural collaborator, you build trust across engineering, product, and leadership. You care as much about how More ❯

edge AI-driven pricing platform that powers smarter, real-time decisions. New product development – help define and launch innovative fintech products that will shape the next wave of our customer experience. Culture-building – play a key role in building the engineering culture of our new UK office, mentoring engineers and embedding best-in-class practices. Day-to-day you … ideally in a cloud-first environment (AWS preferred). You think in systems, trade-offs, and impact, balancing long-term vision with incremental, value-driven delivery. You have deep experience with microservices, APIs, event-driven design, observability, and platform reliability. You’re a natural collaborator, you build trust across engineering, product, and leadership. You care as much about how More ❯

Billing Manager, stepping in when needed and helping the team grow stronger every day. What makes you a great fit: Exceptional organisational and communication skills Passion for delivering outstanding customer service Ability to prioritise tasks effectively Team player with a hands-on attitude Flexible and open to new challenges Comfortable working independently Sharp attention to detail Key responsibilities: Efficiently … Maintain and update the purchase ledger with accurate transaction records Generate and process invoices promptly and accurately Collaborate with internal teams to ensure billing accuracy Provide responsive support to customer inquiries Ensure data integrity within the CRM system Manage asset and contract records post-order completion Assist in training new and existing team members Support the Billing Manager during … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯

leadership roles within the bank. Our client is recognized as a trialblazer when it comes to technical innovations within the banking world being one of the first to transform customer experience. The What.. The organisation is looking for a highly skilled and experienced Platform Engineering specialist with deep understanding & skills across DevOps, Site Reliability and AWS Cloud Architecture - joining … this area of the team while also line managing a number of Senior level Platform Engineers & DevOps Engineers. The types of skills we would be looking for: Strong AWS experience (IAM, EC2, ECS, RDS, CloudWatch etc) Proficiency with Containerisation (Docker, Kubernetes). Familiarity with IaC, CI/CD, Jenkins. Strong experience with scripting technology such as Python, Powershell … Bash. Automation experience with Anssible, Terraform, IaC etc. Ideally experience working within software engineering teams previously (Java/Javascript/Python) From a leadership perspective you will have operated at a Technical lead level (Architect or people leader) and be comfortable taking on 6+ direct reports while also remaining hands on. HYBRID WORKING Our client operates a flexible More ❯

leadership roles within the bank. Our client is recognized as a trialblazer when it comes to technical innovations within the banking world being one of the first to transform customer experience. The What The organisation is looking for a highly skilled and experienced Platform Engineering specialist with deep understanding & skills across DevOps, Site Reliability and AWS Cloud Architecture - joining … this area of the team while also line managing a number of Senior level Platform Engineers & DevOps Engineers. The types of skills we would be looking for: Strong AWS experience (IAM, EC2, ECS, RDS, CloudWatch etc) Proficiency with Containerisation (Docker, Kubernetes). Familiarity with IaC, CI/CD, Jenkins. Strong experience with scripting technology such as Python, Powershell … Bash. Automation experience with Anssible, Terraform, IaC etc. Ideally experience working within software engineering teams previously (Java/Javascript/Python) From a leadership perspective you will have operated at a Technical lead level (Architect or people leader) and be comfortable taking on 6+ direct reports while also remaining hands on. HYBRID WORKING Our client operates a flexible More ❯

leadership roles within the bank. Our client is recognized as a trialblazer when it comes to technical innovations within the banking world being one of the first to transform customer experience. The What.. The organisation is looking for a highly skilled and experienced Platform Engineering specialist with deep understanding & skills across DevOps, Site Reliability and AWS Cloud Architecture - joining … this area of the team while also line managing a number of Senior level Platform Engineers & DevOps Engineers. The types of skills we would be looking for: Strong AWS experience (IAM, EC2, ECS, RDS, CloudWatch etc) Proficiency with Containerisation (Docker, Kubernetes). Familiarity with IaC, CI/CD, Jenkins. Strong experience with scripting technology such as Python, Powershell … Bash. Automation experience with Anssible, Terraform, IaC etc. Ideally experience working within software engineering teams previously (Java/Javascript/Python) From a leadership perspective you will have operated at a Technical lead level (Architect or people leader) and be comfortable taking on 6+ direct reports while also remaining hands on. HYBRID WORKING Our client operates a flexible More ❯

leadership roles within the bank. Our client is recognized as a trialblazer when it comes to technical innovations within the banking world being one of the first to transform customer experience. The What.. The organisation is looking for a highly skilled and experienced Platform Engineering specialist with deep understanding & skills across DevOps, Site Reliability and AWS Cloud Architecture - joining … this area of the team while also line managing a number of Senior level Platform Engineers & DevOps Engineers. The types of skills we would be looking for: Strong AWS experience (IAM, EC2, ECS, RDS, CloudWatch etc) Proficiency with Containerisation (Docker, Kubernetes). Familiarity with IaC, CI/CD, Jenkins. Strong experience with scripting technology such as Python, Powershell … Bash. Automation experience with Anssible, Terraform, IaC etc. Ideally experience working within software engineering teams previously (Java/Javascript/Python) From a leadership perspective you will have operated at a Technical lead level (Architect or people leader) and be comfortable taking on 6+ direct reports while also remaining hands on. HYBRID WORKING Our client operates a flexible More ❯

system reliability. Leading a small team you will collaborate closely with product and platform owners to set and track Service Level Objectives (SLOs) and Indicators (SLIs) that directly enhance customer experience. In addition, you will work across engineering, operations, and architecture teams, ensuring the systems consistently meet reliability and performance goals while driving automation to eliminate manual effort and … improve efficiency. Experience & Skills To Be Successful: Proven experience leading and managing technical or SRE teams within Financial Services Strong Hands on Experience with Solar Winds Currently Leading a Small-Medium size team Hands-on expertise with cloud platforms (Azure) and infrastructure-as-code tools (Terraform, CloudFormation). Skilled in incident, change, and problem management processes and … tools. Experience designing and operating scalable, highly available, and resilient systems. Knowledge of container technologies (Kubernetes, Docker, OpenShift) and modern architecture (microservices, APIs). Excellent communication skills and the ability to influence across technical and business teams More ❯

system reliability. Leading a small team you will collaborate closely with product and platform owners to set and track Service Level Objectives (SLOs) and Indicators (SLIs) that directly enhance customer experience. In addition, you will work across engineering, operations, and architecture teams, ensuring the systems consistently meet reliability and performance goals while driving automation to eliminate manual effort and … improve efficiency. Experience & Skills To Be Successful: Proven experience leading and managing technical or SRE teams within Financial Services Strong Hands on Experience with Solar Winds Currently Leading a Small-Medium size team Hands-on expertise with cloud platforms (Azure) and infrastructure-as-code tools (Terraform, CloudFormation). Skilled in incident, change, and problem management processes and … tools. Experience designing and operating scalable, highly available, and resilient systems. Knowledge of container technologies (Kubernetes, Docker, OpenShift) and modern architecture (microservices, APIs). Excellent communication skills and the ability to influence across technical and business teams More ❯

system reliability. Leading a small team you will collaborate closely with product and platform owners to set and track Service Level Objectives (SLOs) and Indicators (SLIs) that directly enhance customer experience. In addition, you will work across engineering, operations, and architecture teams, ensuring the systems consistently meet reliability and performance goals while driving automation to eliminate manual effort and … improve efficiency. Experience & Skills To Be Successful: Proven experience leading and managing technical or SRE teams within Financial Services Strong Hands on Experience with Solar Winds Currently Leading a Small-Medium size team Hands-on expertise with cloud platforms (Azure) and infrastructure-as-code tools (Terraform, CloudFormation). Skilled in incident, change, and problem management processes and … tools. Experience designing and operating scalable, highly available, and resilient systems. Knowledge of container technologies (Kubernetes, Docker, OpenShift) and modern architecture (microservices, APIs). Excellent communication skills and the ability to influence across technical and business teams More ❯

system reliability. Leading a small team you will collaborate closely with product and platform owners to set and track Service Level Objectives (SLOs) and Indicators (SLIs) that directly enhance customer experience. In addition, you will work across engineering, operations, and architecture teams, ensuring the systems consistently meet reliability and performance goals while driving automation to eliminate manual effort and … improve efficiency. Experience & Skills To Be Successful: Proven experience leading and managing technical or SRE teams within Financial Services Strong Hands on Experience with Solar Winds Currently Leading a Small-Medium size team Hands-on expertise with cloud platforms (Azure) and infrastructure-as-code tools (Terraform, CloudFormation). Skilled in incident, change, and problem management processes and … tools. Experience designing and operating scalable, highly available, and resilient systems. Knowledge of container technologies (Kubernetes, Docker, OpenShift) and modern architecture (microservices, APIs). Excellent communication skills and the ability to influence across technical and business teams More ❯

Technical Account Manager London (Hybrid – 3 days office/2 days WFH) Global retail-tech innovator with ambitious growth plans looking for a technically skilled, customer-obsessed Technical Account Manager This is a brilliant career opportunity: Own merchant onboarding and implementation at a pivotal time for global expansion Fast-track your career with clear growth opportunities into senior leadership … world-class teammates and global partners Work in a start up, with equity after probation period About you (To respect your time, please only apply if you have this experience) 3+ years’ experience in Technical Account Management, Implementation Consulting, or a similar SaaS/retail-tech role Strong technical understanding - comfortable with APIs, integrations, and data systems Experienced … who thrives in a fast-paced, high-growth environment Excellent communicator with the ability to simplify technical complexity for non-technical stakeholders Commercially aware with an entrepreneurial mindset and customer-first attitude Collaborative team player who enjoys working cross-functionally with product, sales, and engineering Here’s what you’ll be doing in the first 12 months: Lead onboarding More ❯

Technical Account Manager London (Hybrid – 3 days office/2 days WFH) Global retail-tech innovator with ambitious growth plans looking for a technically skilled, customer-obsessed Technical Account Manager This is a brilliant career opportunity: Own merchant onboarding and implementation at a pivotal time for global expansion Fast-track your career with clear growth opportunities into senior leadership … world-class teammates and global partners Work in a start up, with equity after probation period About you (To respect your time, please only apply if you have this experience) 3+ years’ experience in Technical Account Management, Implementation Consulting, or a similar SaaS/retail-tech role Strong technical understanding - comfortable with APIs, integrations, and data systems Experienced … who thrives in a fast-paced, high-growth environment Excellent communicator with the ability to simplify technical complexity for non-technical stakeholders Commercially aware with an entrepreneurial mindset and customer-first attitude Collaborative team player who enjoys working cross-functionally with product, sales, and engineering Here’s what you’ll be doing in the first 12 months: Lead onboarding More ❯

Technical Account Manager London (Hybrid – 3 days office/2 days WFH) Global retail-tech innovator with ambitious growth plans looking for a technically skilled, customer-obsessed Technical Account Manager This is a brilliant career opportunity: Own merchant onboarding and implementation at a pivotal time for global expansion Fast-track your career with clear growth opportunities into senior leadership … world-class teammates and global partners Work in a start up, with equity after probation period About you (To respect your time, please only apply if you have this experience) 3+ years’ experience in Technical Account Management, Implementation Consulting, or a similar SaaS/retail-tech role Strong technical understanding - comfortable with APIs, integrations, and data systems Experienced … who thrives in a fast-paced, high-growth environment Excellent communicator with the ability to simplify technical complexity for non-technical stakeholders Commercially aware with an entrepreneurial mindset and customer-first attitude Collaborative team player who enjoys working cross-functionally with product, sales, and engineering Here’s what you’ll be doing in the first 12 months: Lead onboarding More ❯

The Record360 Executive team is a high-velocity team of sales professionals focused on delivering best-in-class customer experiences. We focus on delivering solutions to challenges at a level of professionalism unmatched in our industry (and beyond). Key Responsibilities Performance Deliver quality and tailored demonstrations to prospects based on the prospect’s challenges, causes and consequences. Understand … customer goals, plans, challenges, timelines, budgets, and authority. Create accurate business value alignment between the prospect and Point of Rental Software’s solutions. Close deals. Close Deals. Close Deals. Meet or exceed monthly quotas. Strive to continuously improve and demonstrate a willingness to learn and implement best practices. Eloquently and professionally work with all stakeholders, including CEOs, CFOs, VP … with a thirst for knowledge and a growth mindset. Key Skills Excellent interpersonal skills, particularly influencing and negotiation skills Excellent communication, planning, time management, prioritisation, and organisational skills Excellent customer service skills Strong numeric, written and verbal skills Experience in business processes and presentation skills Experience working in a Hire Industry (beneficial) Please note that job descriptions More ❯

The Record360 Executive team is a high-velocity team of sales professionals focused on delivering best-in-class customer experiences. We focus on delivering solutions to challenges at a level of professionalism unmatched in our industry (and beyond). Key Responsibilities Performance Deliver quality and tailored demonstrations to prospects based on the prospect’s challenges, causes and consequences. Understand … customer goals, plans, challenges, timelines, budgets, and authority. Create accurate business value alignment between the prospect and Point of Rental Software’s solutions. Close deals. Close Deals. Close Deals. Meet or exceed monthly quotas. Strive to continuously improve and demonstrate a willingness to learn and implement best practices. Eloquently and professionally work with all stakeholders, including CEOs, CFOs, VP … with a thirst for knowledge and a growth mindset. Key Skills Excellent interpersonal skills, particularly influencing and negotiation skills Excellent communication, planning, time management, prioritisation, and organisational skills Excellent customer service skills Strong numeric, written and verbal skills Experience in business processes and presentation skills Experience working in a Hire Industry (beneficial) Please note that job descriptions More ❯

Data Engineer Join the Team Powering the Future of Data at Vivedia Location: Sheffield - Hybrid (3 days per week) Salary : £50,000 to £60,000 depending on experience Department: Data Team At Vivedia , data isn’t just numbers — it’s the engine driving every decision, every innovation, and every customer experience. We’re growing, and we’re looking … data architecture. Lead or support migrations to modern platforms such as AWS, Azure, GCP, Snowflake, or Databricks. Proactively identify opportunities to streamline and optimize performance. What You’ll Bring Experience: Proven hands-on experience as a Data Engineer or in a similar data-focused role. Technical Skills: Proficiency in SQL and Python . Strong grasp of ETL/… ELT pipelines , data modeling , and data warehousing . Experience with cloud platforms (AWS, Azure, GCP) and tools like Snowflake, Databricks, or BigQuery . Familiarity with streaming technologies (Kafka, Spark Streaming, Flink) is a plus. Tools & Frameworks: Airflow, dbt, Prefect, CI/CD pipelines, Terraform. Mindset: Curious, data-obsessed, and driven to create meaningful business impact. Soft Skills: Excellent communication More ❯

delivering exceptional technical support and good understanding of PLC? Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences. As Head of Technical Support, you will lead a high-performing team of engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy … oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with a dynamic team across residential and field service sites Be part of a company that values safety, integrity, and continuous improvement What will you … aligned with business goals. Lead, mentor, and grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. Implement and optimize support tools and workflows. Champion a customer-first culture and enhance self-service resources. What do we need from you? Experience in technical support or customer success leadership roles. Strong understanding of support operations More ❯

delivering exceptional technical support and good understanding of PLC? Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences. As Head of Technical Support, you will lead a high-performing team of engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy … oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with a dynamic team across residential and field service sites Be part of a company that values safety, integrity, and continuous improvement What will you … grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for formally signing off technical work the ESS team deliver Champion a customer-first culture and enhance self-service resources. What do we need from you? Experience in technical support or customer success leadership roles. Strong understanding of support operations More ❯

delivering exceptional technical support and good understanding of PLC? Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences. As Head of Technical Support, you will lead a high-performing team of engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy … oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with a dynamic team across residential and field service sites Be part of a company that values safety, integrity, and continuous improvement What will you … grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for formally signing off technical work the ESS team deliver Champion a customer-first culture and enhance self-service resources. What do we need from you? Experience in technical support or customer success leadership roles. Strong understanding of support operations More ❯

Lead User Researcher London (Hybrid, 3 days onsite) £80k + up to 10 - 20 % bonus We’re hiring a Lead User Researcher for a well-established, customer-focused organisation going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a senior research leader … where appropriate Turning insight into direction, communicating clearly and influencing at senior level Example work includes improving high-volume acquisition and purchase journeys, and helping build new AI-led customer experiences. What we’re looking for Experience operating as a Lead UR or equivalent Strong track record working across multiple products simultaneously Confident stakeholder partner, able to influence … back and drive clarity Able to spot gaps and shape work proactively, not just respond to briefs Pragmatic approach, comfortable choosing the right tool and depth for the situation Experience across complex, digital product environments (ideally private sector) Lovely place to work, awesome line manager, great culture and excellent benefits. APPLY below More ❯

Lead User Researcher London (Hybrid, 3 days onsite) £80k + up to 10 - 20 % bonus We’re hiring a Lead User Researcher for a well-established, customer-focused organisation going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a senior research leader … where appropriate Turning insight into direction, communicating clearly and influencing at senior level Example work includes improving high-volume acquisition and purchase journeys, and helping build new AI-led customer experiences. What we’re looking for Experience operating as a Lead UR or equivalent Strong track record working across multiple products simultaneously Confident stakeholder partner, able to influence … back and drive clarity Able to spot gaps and shape work proactively, not just respond to briefs Pragmatic approach, comfortable choosing the right tool and depth for the situation Experience across complex, digital product environments (ideally private sector) Lovely place to work, awesome line manager, great culture and excellent benefits. APPLY below More ❯

Lead User Researcher London (Hybrid, 3 days onsite) £80k + up to 10 - 20 % bonus We’re hiring a Lead User Researcher for a well-established, customer-focused organisation going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a senior research leader … where appropriate Turning insight into direction, communicating clearly and influencing at senior level Example work includes improving high-volume acquisition and purchase journeys, and helping build new AI-led customer experiences. What we’re looking for Experience operating as a Lead UR or equivalent Strong track record working across multiple products simultaneously Confident stakeholder partner, able to influence … back and drive clarity Able to spot gaps and shape work proactively, not just respond to briefs Pragmatic approach, comfortable choosing the right tool and depth for the situation Experience across complex, digital product environments (ideally private sector) Lovely place to work, awesome line manager, great culture and excellent benefits. APPLY below More ❯