301 to 325 of 1,261 Customer Experience Jobs in the UK excluding London

ASAP Contract Length: 6 Months (extensions likely until 2027) Location: Hybrid, Edinburgh 3 days on-site IR35 Status: Inside IR35 A key leadership opportunity to drive digital transformation through customer portal upgrades for a major financial services organisation. The role bridges business and technology across an entire programme, ensuring strategic alignment and delivery of tangible value across multiple projects. … process design, business modelling, and continuous improvement Analyse data to identify insights supporting decision-making Deputise for Project/Programme Leads when required Support solution design and implementation with CX and technical teams Maintain consistent and high-quality project documentation Ensure adherence to client methodologies (Agile, Waterfall & Hybrid) Required Skills: 10+ years’ experience in business analysis Demonstrated leadership of … analysis & customer experience teams Pensions & Bonds Industry experience Skilled in business process modelling, data analysis, and requirements management Excellent communication and stakeholder engagement capabilities Strong understanding of change management principles Worked on Sapiens SCM & PEGA related projects/knowledge of systems Desired Skills: Experience with BTS Pension Services & Unisure Migrations More ❯

ASAP Contract Length: 6 Months (extensions likely until 2027) Location: Hybrid, Edinburgh 3 days on-site IR35 Status: Inside IR35 A key leadership opportunity to drive digital transformation through customer portal upgrades for a major financial services organisation. The role bridges business and technology across an entire programme, ensuring strategic alignment and delivery of tangible value across multiple projects. … process design, business modelling, and continuous improvement Analyse data to identify insights supporting decision-making Deputise for Project/Programme Leads when required Support solution design and implementation with CX and technical teams Maintain consistent and high-quality project documentation Ensure adherence to client methodologies (Agile, Waterfall & Hybrid) Required Skills: 10+ years’ experience in business analysis Demonstrated leadership of … analysis & customer experience teams Pensions & Bonds Industry experience Skilled in business process modelling, data analysis, and requirements management Excellent communication and stakeholder engagement capabilities Strong understanding of change management principles Worked on Sapiens SCM & PEGA related projects/knowledge of systems Desired Skills: Experience with BTS Pension Services & Unisure Migrations More ❯

ASAP Contract Length: 6 Months (extensions likely until 2027) Location: Hybrid, Edinburgh 3 days on-site IR35 Status: Inside IR35 A key leadership opportunity to drive digital transformation through customer portal upgrades for a major financial services organisation. The role bridges business and technology across an entire programme, ensuring strategic alignment and delivery of tangible value across multiple projects. … process design, business modelling, and continuous improvement Analyse data to identify insights supporting decision-making Deputise for Project/Programme Leads when required Support solution design and implementation with CX and technical teams Maintain consistent and high-quality project documentation Ensure adherence to client methodologies (Agile, Waterfall & Hybrid) Required Skills: 10+ years’ experience in business analysis Demonstrated leadership of … analysis & customer experience teams Pensions & Bonds Industry experience Skilled in business process modelling, data analysis, and requirements management Excellent communication and stakeholder engagement capabilities Strong understanding of change management principles Worked on Sapiens SCM & PEGA related projects/knowledge of systems Desired Skills: Experience with BTS Pension Services & Unisure Migrations More ❯

ASAP Contract Length: 6 Months (extensions likely until 2027) Location: Hybrid, Edinburgh 3 days on-site IR35 Status: Inside IR35 A key leadership opportunity to drive digital transformation through customer portal upgrades for a major financial services organisation. The role bridges business and technology across an entire programme, ensuring strategic alignment and delivery of tangible value across multiple projects. … process design, business modelling, and continuous improvement Analyse data to identify insights supporting decision-making Deputise for Project/Programme Leads when required Support solution design and implementation with CX and technical teams Maintain consistent and high-quality project documentation Ensure adherence to client methodologies (Agile, Waterfall & Hybrid) Required Skills: 10+ years’ experience in business analysis Demonstrated leadership of … analysis & customer experience teams Pensions & Bonds Industry experience Skilled in business process modelling, data analysis, and requirements management Excellent communication and stakeholder engagement capabilities Strong understanding of change management principles Worked on Sapiens SCM & PEGA related projects/knowledge of systems Desired Skills: Experience with BTS Pension Services & Unisure Migrations More ❯

will engage with senior decision-makers to introduce them to the value and benefits of Bulletproof’s products and services. At least 2+ years in B2B sales and prospecting experience is desirable, determination, motivation and a positive attitude is a must. You will be joining a rapidly growing team, who are continually striving to out-perform their previous achievements. … working environment and offer several additional benefits and rewards. Responsibilities: Business-to-business (B2B) lead generation and sales prospecting Balance the reaching of targets with providing best-in-class customer experience & support Outbound cold calling, gathering sales intelligence, handling objections Manage own workload/call backs via KPIs (key performance indicators) Record outbound call history and customers response … in detail Build and maintain a pipeline of opportunity Deal with key decision makers Skills & Experience Required: Confident and professional on the phone Previous experience and working knowledge of LinkedIn and Sales Navigator. Extremely motivated, hungry to hit targets and earn excellent commission Customer-centric approach to sales with a ‘can-do’ attitude Ability to learn new More ❯

will engage with senior decision-makers to introduce them to the value and benefits of Bulletproof’s products and services. At least 2+ years in B2B sales and prospecting experience is desirable, determination, motivation and a positive attitude is a must. You will be joining a rapidly growing team, who are continually striving to out-perform their previous achievements. … working environment and offer several additional benefits and rewards. Responsibilities: Business-to-business (B2B) lead generation and sales prospecting Balance the reaching of targets with providing best-in-class customer experience & support Outbound cold calling, gathering sales intelligence, handling objections Manage own workload/call backs via KPIs (key performance indicators) Record outbound call history and customers response … in detail Build and maintain a pipeline of opportunity Deal with key decision makers Skills & Experience Required: Confident and professional on the phone Previous experience and working knowledge of LinkedIn and Sales Navigator. Extremely motivated, hungry to hit targets and earn excellent commission Customer-centric approach to sales with a ‘can-do’ attitude Ability to learn new More ❯

UX Analyst/Senior UX Analyst Leeds, central Hybrid 3 days in, 2 WFH Flexible working £30,000 - £35,000 All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. An exciting opportunity has opened up for an experienced UX Analyst to join this progressive ecommerce retailer. This is a … fantastic role for someone passionate about digital/online experience, user behaviour, and data-driven optimisation. With a focus on delivering an exceptional customer experience, the business is investing in expanding its digital and user experience capabilities. About the Role: As a UX Analyst, you'll play a key role in understanding how users interact with … website and identifying opportunities to enhance the digital journey. Working closely with UX, design, and ecommerce teams, you'll help inform and support data-driven experiments aimed at improving customer engagement and increasing conversion rates. This is a varied and rewarding position that offers exposure to multiple areas of the business, with strong potential for career growth in a More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes we are calling it Business Growth … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail … hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales experience required we will teach you BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes we are calling it Business Growth … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail … hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales experience required we will teach you BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes we are calling it Business Growth … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail … hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales experience required we will teach you BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes we are calling it Business Growth … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail … hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales experience required we will teach you BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes we are calling it Business Growth … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail … hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales experience required we will teach you BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to More ❯

across key enterprise customers. This is an opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts and lead a self-sourced … outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive in high-growth, product-driven environments. Senior Enterprise Account Executive Responsibilities: Build and manage … building Articulate the value of AI solutions to both technical and business stakeholders Navigate complex enterprise sales cycles (typically 9–12 months) with multiple stakeholders Partner with product and customer success teams to ensure long-term customer value Maintain deep product and market knowledge in a rapidly evolving AI landscape Achieve a quota of $1.2M (~£1M) with a More ❯

across key enterprise customers. This is an opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts and lead a self-sourced … outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive in high-growth, product-driven environments. Senior Enterprise Account Executive Responsibilities: Build and manage … building Articulate the value of AI solutions to both technical and business stakeholders Navigate complex enterprise sales cycles (typically 9–12 months) with multiple stakeholders Partner with product and customer success teams to ensure long-term customer value Maintain deep product and market knowledge in a rapidly evolving AI landscape Achieve a quota of $1.2M (~£1M) with a More ❯

Join Jungle IT as a Client Services Administrator and play a key role in delivering exceptional customer service and operational support. You’ll manage client requests, coordinate device logistics, maintain accurate records, and ensure compliance with industry standards. Role This role is ideal for someone highly organised, detail-oriented, and passionate about providing outstanding client experiences in a fast … with clients and internal teams and fulfilling order requests with suppliers Ensure work is carried out to all business SLA thresholds for enquiries, requests and problems Provide the best customer experience possible ensuring customer satisfaction is maintained to the highest level Act in a professional manner with regard to colleagues, confidentiality, security, personal attitude, communication and presentation … we own the challenges and the solutions Listening – We see that big opportunities are often hidden in small problems, so we talk everything through to get under the surface. Customer Innovation – we know that the best answer doesn’t always match their question, which means we go further to show them what’s possible Positivity – We are optimistic about More ❯

directly to our Head of Product Design. You'll help shape how our product works, feels, and solves real-world problems for our customers. Drive meaningful improvements to the customer experience in one or more high-impact areas of the product—measurably improving user satisfaction, reducing friction, or unlocking business growth. Influence product direction by identifying and framing … problems worth solving, leading and setting the bar for discovery efforts, contributing to strategy and finding the real customer need. Raise the bar for design at Soldo by mentoring teammates, levelling up our skills & critical thinking methods by evangelising a Design Thinking approach across the organisation. We need you to help demonstrate the impact of great product design at … Be a trusted design voice in cross-functional teams—bringing clarity to ambiguity, making decisions based on evidence, and championing our customers. We're looking for someone who has: Experience in Product Design within a past-paced SaaS environment (ideally in fintech) A strong portfolio that showcases elegant, usable, and outcome-driven design solutions across multiple platforms. Excellent interaction More ❯

for a proactive and highly organised Sales Administrator to join a leading technology and manufacturing business. This is an exciting opportunity for someone who enjoys working in a collaborative, customer-focused environment and wants to play a key role in supporting an efficient and high-performing sales operation. As a Sales Administrator, youll work closely with Business Development Managers … and customers to ensure a seamless sales process and excellent service delivery. Youll manage order processing, maintain accurate customer information, and coordinate with internal teams to support on-time delivery and customer satisfaction. Key Responsibilities: Provide exceptional customer service and sales support to both customers and the Business Development team. Prepare and issue quotes while maintaining accurate … including operations, accounts, shipping, technical support and purchasing. Support distributors, resellers, OEMs and end users in the UK and overseas. Continuously identify ways to improve administrative processes and enhance customer experience. Undertake sales and technical training to build product knowledge and strengthen support capabilities. Share customer feedback and market insights to inform business development strategies. About You Youll More ❯

a part of it! The Role You will be the vital link between the customers, the Account Managers, and the operations, ensuring the sales process is smooth, efficient, and customer focused. Handle all aspects of customer service, including incoming emails and calls, providing accurate ETAs (Estimated Time of Arrival) on orders, and maintaining strong communication. Provide direct support … to Account Managers, including preparing quotes, assisting with Demo Kit requests, and replying to customer/supplier inquiries when they are unavailable. Load and manage sales orders within the CRM, ensuring all information is accurate prior to approval. Work closely with the supply chain and manufacturers on stock queries and carry out data admin for stock allocation. Take part … in product training to stay up to date with new products and occasionally attend customer meetings (virtual or physical). Skills and Qualifications They need a dedicated problem-solver who can work on their own initiative and thrives in a supportive team environment. You should possess strong communication skills with multiple internal departments and the ability to converse effectively More ❯

London Insurance Market/Customer Engagement & Management/Delegated Authority A Specialised InsurTech provider into the London Insurance Market and recruiting for an Account/Customer Success Manager to join their growing team. As a key member of the Client Success team, you will be responsible for nurturing long-term relationships with the business' clients, ensuring they receive … maximum value from their products and services. You will act as a strategic partner - driving engagement, identifying growth opportunities, and ensuring a seamless customer experience throughout the client lifecycle. Hybrid role, paying £50,000 - £80,000 depending on experience, plus bonus & benefits. Key Areas of Responsibility Customer Satisfaction & Advocacy: High levels of satisfaction and advocacy achieved … accounts have clear account plans, defined success metrics, and regular, structured reviews in place. Commercial Growth: Demonstrable growth achieved through renewals, upsells, and expansion of company products and services. Customer Retention: High retention rates across the assigned client portfolio, with minimal churn. Adoption & Engagement: Strong and consistent usage of company platforms post go-live, with measurable improvements driven through More ❯

London Insurance Market/Customer Engagement & Management/Delegated Authority A Specialised InsurTech provider into the London Insurance Market and recruiting for an Account/Customer Success Manager to join their growing team. As a key member of the Client Success team, you will be responsible for nurturing long-term relationships with the business' clients, ensuring they receive … maximum value from their products and services. You will act as a strategic partner - driving engagement, identifying growth opportunities, and ensuring a seamless customer experience throughout the client lifecycle. Hybrid role, paying £50,000 - £80,000 depending on experience, plus bonus & benefits. Key Areas of Responsibility Customer Satisfaction & Advocacy: High levels of satisfaction and advocacy achieved … accounts have clear account plans, defined success metrics, and regular, structured reviews in place. Commercial Growth: Demonstrable growth achieved through renewals, upsells, and expansion of company products and services. Customer Retention: High retention rates across the assigned client portfolio, with minimal churn. Adoption & Engagement: Strong and consistent usage of company platforms post go-live, with measurable improvements driven through More ❯

London Insurance Market/Customer Engagement & Management/Delegated Authority A Specialised InsurTech provider into the London Insurance Market and recruiting for an Account/Customer Success Manager to join their growing team. As a key member of the Client Success team, you will be responsible for nurturing long-term relationships with the business' clients, ensuring they receive … maximum value from their products and services. You will act as a strategic partner - driving engagement, identifying growth opportunities, and ensuring a seamless customer experience throughout the client lifecycle. Hybrid role, paying £50,000 - £80,000 depending on experience, plus bonus & benefits. Key Areas of Responsibility Customer Satisfaction & Advocacy: High levels of satisfaction and advocacy achieved … accounts have clear account plans, defined success metrics, and regular, structured reviews in place. Commercial Growth: Demonstrable growth achieved through renewals, upsells, and expansion of company products and services. Customer Retention: High retention rates across the assigned client portfolio, with minimal churn. Adoption & Engagement: Strong and consistent usage of company platforms post go-live, with measurable improvements driven through More ❯

proactive and detail-oriented E-Commerce Executive to support the day-to-day performance and optimisation of our digital storefront. This is a fantastic opportunity to help shape user experience and drive commercial results within a high-growth, customer-centric environment. Key Responsibilities • Monitor site performance daily using GA4, Contentsquare, Looker etc. • Identify CRO opportunities to enhance CVR … AOV and customer experience • Support and execute A/B & multivariate tests to validate UX improvements • Conduct front-end testing of development tickets to ensure functionality and smooth delivery • Maintain product, pricing and promotional accuracy across the site • Brief, upload and optimise site content in alignment with brand campaigns • Analyse performance data to create actionable insights and recommendations … Lead visual merchandising using Klevu to maximise engagement and conversions What We’re Looking For • 1–2 years’ experience in ecommerce or digital operations • Shopify experience essential • Strong analytical mindset and digital performance awareness • Experience using testing tools such as AB Tasty, VWO, Google Optimize • Excellent organisation, accuracy and ability to manage multiple workstreams • Collaborative working style More ❯

proactive and detail-oriented E-Commerce Executive to support the day-to-day performance and optimisation of our digital storefront. This is a fantastic opportunity to help shape user experience and drive commercial results within a high-growth, customer-centric environment. Key Responsibilities • Monitor site performance daily using GA4, Contentsquare, Looker etc. • Identify CRO opportunities to enhance CVR … AOV and customer experience • Support and execute A/B & multivariate tests to validate UX improvements • Conduct front-end testing of development tickets to ensure functionality and smooth delivery • Maintain product, pricing and promotional accuracy across the site • Brief, upload and optimise site content in alignment with brand campaigns • Analyse performance data to create actionable insights and recommendations … Lead visual merchandising using Klevu to maximise engagement and conversions What We’re Looking For • 1–2 years’ experience in ecommerce or digital operations • Shopify experience essential • Strong analytical mindset and digital performance awareness • Experience using testing tools such as AB Tasty, VWO, Google Optimize • Excellent organisation, accuracy and ability to manage multiple workstreams • Collaborative working style More ❯

proactive and detail-oriented E-Commerce Executive to support the day-to-day performance and optimisation of our digital storefront. This is a fantastic opportunity to help shape user experience and drive commercial results within a high-growth, customer-centric environment. Key Responsibilities • Monitor site performance daily using GA4, Contentsquare, Looker etc. • Identify CRO opportunities to enhance CVR … AOV and customer experience • Support and execute A/B & multivariate tests to validate UX improvements • Conduct front-end testing of development tickets to ensure functionality and smooth delivery • Maintain product, pricing and promotional accuracy across the site • Brief, upload and optimise site content in alignment with brand campaigns • Analyse performance data to create actionable insights and recommendations … Lead visual merchandising using Klevu to maximise engagement and conversions What We’re Looking For • 1–2 years’ experience in ecommerce or digital operations • Shopify experience essential • Strong analytical mindset and digital performance awareness • Experience using testing tools such as AB Tasty, VWO, Google Optimize • Excellent organisation, accuracy and ability to manage multiple workstreams • Collaborative working style More ❯

the labour market and becoming the worlds leading job platform. The job at a glance Join our team and youll be responsible for maintaining and optimising Gainsight, ensuring robust customer lifecycle management … and identifying risks and opportunities within the platform through new technology advancements.Working in theCommercial Enablementdepartment, you will combine Gainsight administration, analytics, process design, and operational excellence to support our CX leadership team and CSMs in delivering consistent, scalable, and insight-driven customer experiences.You will play a vital role as we reimagine the labour market to make it work for … any of our UK offices - London, Portsmouth, Manchester or Glasgow. Your responsibilities: Provide first and second line support for Gainsight, maintaining all aspects of platform administration Ensuring that our Customer Success Managershave the tools, processes, insights, and training needed to deliver an exceptional customer experience at scale Build automated customer programs (onboarding, training, renewals, etc.) Assist More ❯