301 to 325 of 1,500 Customer Experience Jobs in the UK excluding London

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

a significant impact but also promises avenues for professional growth as the BI function expands. The Data team plays a vital role in enhancing Customer Experience by systematically collecting data and creating compelling Power BI dashboards. These dashboards empower stakeholders to monitor performance against KPIs effectively, facilitating informed … as they arise. Advocate for data best practices and contribute to e.surv s overall data strategy. Key Skills & Competencies 5+ years of hands-on experience developing with Power BI in a professional setting. Expertise in DAX and Power Query to create robust and dynamic dashboards. Strong experience with … formats. Exceptional communication skills, with the ability to clearly articulate complex concepts and engage effectively with stakeholders and end-users at all levels. Qualifications & Experience Desirable Skills and Experience: Advanced proficiency with SQL databases, specifically Postgres. Experience working with Databricks for large-scale data processing and analysis. More ❯

a significant impact but also promises avenues for professional growth as the BI function expands. The Data team plays a vital role in enhancing Customer Experience by systematically collecting data and creating compelling Power BI dashboards. These dashboards empower stakeholders to monitor performance against KPIs effectively, facilitating informed … as they arise. Advocate for data best practices and contribute to e.surv’s overall data strategy. Key Skills & Competencies 5+ years of hands-on experience developing with Power BI in a professional setting. Expertise in DAX and Power Query to create robust and dynamic dashboards. Strong experience with … formats. Exceptional communication skills, with the ability to clearly articulate complex concepts and engage effectively with stakeholders and end-users at all levels. Qualifications & Experience Desirable Skills and Experience: Advanced proficiency with SQL databases, specifically Postgres. Experience working with Databricks for large-scale data processing and analysis. More ❯

will need to login before you can apply for a job. Head of Marketing and Advertising Technology Join our journey to create a new experience for the National Lottery and help us to power change for the greater good. ABOUT US: We are Allwyn UK, part of the Allwyn … budget management and forecasting process. KEY MEASURES OF SUCCESS: • Successful implementation and adoption of marketing technology platforms. • Improved marketing campaign effectiveness and ROI. • Enhanced customer experience and satisfaction. • Achievement of key marketing performance metrics (e.g., lead generation, conversion rates, customer lifetime value). • Marketing Platform availability and … uptime. • Effective management and development of the marketing technology team. • Delivery of our marketing and commercial revenue and good causes targets. KEY SKILLS AND EXPERIENCE: Technical Expertise: • Deep understanding of marketing technology platforms and tools, including CRM, marketing automation, email marketing, social media, and analytics. • Strong technical skills in More ❯

Dashboards, and Operations. You will bring thought leadership in your domain and collaborate with cross-functional teams to implement innovative data solutions that enhance customer experience, drive revenue, and maintain a competitive edge in the digital marketplace. Moving towards One Enterprise Data Platform for Food is a strategic … Mars Food & Nutrition goal. We aim to harness data and insights to solve critical business problems and simplify the global data and analytics user experience, unlocking growth and operational excellence. What are we looking for? Hands-on experience designing scalable, greenfield data platforms in cloud environments using Azure … relational databases, ETL tools (e.g., Informatica), and scalable data platforms. Knowledge of Azure Data and Analytics stack; familiarity with AWS and GCP data solutions. Experience deploying AI solutions on Azure Open AI, GCP, and AWS platforms. 2-4 years of experience in data science roles or similar, ideally More ❯

training and development programs align with organizational goals. Digital Transformation Leadership: Develop and implement a comprehensive digital transformation strategy that enhances operational efficiency and customer experience. Collaborate with IT and digital teams to ensure successful integration of digital tools and platforms across the organization. Motor & Home (M&H) Lead … and assess the effectiveness of training initiatives, making adjustments as needed to meet business needs. Your Profile Technical/Functional Knowledge, Skills and Abilities: Experience of steering and delivering successful transformation and operational improvement programmes. A successful record of exploiting new opportunities and of leading and managing change. Demonstrable … experience of lean process, agile approach, continuous improvement, and services designed around customer and/or agent needs. Experience of leading change journeys within large, multi-disciplinary organizations to achieve output improvements and customer focus. Experience in delivering new technology assets into a business to More ❯

at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary Customer Services Service Desk Coordinator Location: Aylesford, Maidstone Hours: Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 3 days office, 2 days remote … and managed effectively, ensuring SLAs and KPIs are consistently achieved and our customers receive a high-level dedicated service. Monitoring and maintaining of bespoke customer portals Logging service calls on internal systems Liaising with internal departments and external suppliers Liaising with customers contacts Creating and running regular and ad … hoc reports in Excel Analysing and challenging monthly performance data Experience and Skills Required You would have worked in a customer services role previously. You will have excellent customer service skills with the ability to communicate effectively with both internal colleagues and external customers. Have the ability More ❯

Data Engineer (Airport/Manufacturing Experience Required) Location: Middlesex 3 days in the office 2 days' work from home Salary: Negotiable to 70,000 Dependent on Experience Job Reference J12953 Please note we can only accept applications from those with current UK working rights for this role, this … they operate and by adding personal value Strategically challenges the status quo for identification of ongoing enhancements to operational effectiveness and enhancement of the customer experience Role Qualification Bachelor's degree in Computer Science, Information Technology, Mathematics, or a related discipline Proven experience of SQL and relational … databases Familiarity with at least one programming language (e.g. Python, Java, or Scala) Proven experience of data warehousing concepts and ETL processes Strong analytical skills and attention to detail Excellent verbal and written communication skills in English Prior airport or manufacturing industry experience essential If you are interested More ❯

Data Engineer (Airport/Manufacturing Experience Required) Location: Middlesex 3 days in the office 2 days' work from home Salary: Negotiable to £70,000 Dependent on Experience Job Reference J12953 Please note we can only accept applications from those with current UK working rights for this role, this … they operate and by adding personal value ·Strategically challenges the status quo for identification of ongoing enhancements to operational effectiveness and enhancement of the customer experience Role Qualification ·Bachelor's degree in Computer Science, Information Technology, Mathematics, or a related discipline ·Proven experience of SQL and relational … databases ·Familiarity with at least one programming language (e.g. Python, Java, or Scala) ·Proven experience of data warehousing concepts and ETL processes ·Strong analytical skills and attention to detail ·Excellent verbal and written communication skills in English ·Prior airport or manufacturing industry experience essential If you are interested More ❯

service provider. Key Responsibilities: Contributing to a shared ownership of incidents, problems and requests assigned to the EUC team – putting the needs of the customer first and seeing issues through to resolution Troubleshooting issues using a sustained analytical and logical approach Ongoing maintenance and creation of application patching schedules … the staff Contribute to improvements to Service Delivery processes and systems enhancements - using technology to increase efficiency and control within the organisation Deliver exceptional customer service ensuring customers are always kept informed and expectations managed appropriately Support and manage Active Directory ensuring that users, groups and policies are supportable … day to day duties Work towards own and team goals, remain flexible in outlook and continually develop self to achieve objectives Skills, Qualifications and Experience: We are looking for someone with a wide breadth and depth of desktop and hardware support experience in a similar technical role. You More ❯

service provider. Key Responsibilities: Contributing to a shared ownership of incidents, problems and requests assigned to the EUC team – putting the needs of the customer first and seeing issues through to resolution Troubleshooting issues using a sustained analytical and logical approach Ongoing maintenance and creation of application patching schedules … the staff Contribute to improvements to Service Delivery processes and systems enhancements - using technology to increase efficiency and control within the organisation Deliver exceptional customer service ensuring customers are always kept informed and expectations managed appropriately Support and manage Active Directory ensuring that users, groups and policies are supportable … day to day duties Work towards own and team goals, remain flexible in outlook and continually develop self to achieve objectives Skills, Qualifications and Experience: We are looking for someone with a wide breadth and depth of desktop and hardware support experience in a similar technical role. You More ❯

team and will be joining a team of enterprise systems colleagues working across functions to manage and enhance how Workday supports organisational processes and customer experience for colleagues. What you will be doing... As a Workday Developer at the Crick, you will: Deliver agile sprints on time in … Workday, meeting requirements in line with business objectives. Deliver on requests from Projects and BAU. Demonstrate strong Workday expertise and knowledge, including experience using AI to automate and improve process Configure and optimise Workday modules. Work with Senior Developer/Manager to support the creation of detailed designs, definition … issues. Troubleshoot problems and resolve them promptly. About you As our Workday Enterprise Systems Developer, you will bring: Hands-on Workday development and configuration experience in at least one module (e.g., HCM, Core HR, Financials, Absence, Security, Integrations). Experience developing AI and automation Foundational understanding of business More ❯

Salary up to £50,000 depending on experience Location Wotton-under-Edge, GL12 Hybrid working 3 days/week onsite We're on the hunt for a talented technical author to join our friendly team. You'll be creating, managing, and delivering high-quality documentation for our diverse range … follows our style and quality standards. What youll do Write, edit, and maintain user guides, data sheets, programming guides and other technical documentation with customer experience top of mind. Use best practices to create and manage content that is topic-based, modular, and reusable. Support the delivery of … and complete. Follow and contribute to the company's terminology database, style guide, tone of voice guidelines and content creation processes. Use analytics and customer feedback to identify and prioritise documentation gaps and improvements. Evaluate content to ensure compliance with regulatory requirements, brand guidelines and technical writing standards. What More ❯

level technical support at locations in the UK and Europe. A Member of the Team At Vertiv, you won’t just be a UPS Customer Service Engineer; you will be a valued member of the Vertiv Service Operations team. We are passionate about collaborating to reach and exceed our … expectations. You’ll contribute your technical expertise, take ownership of situations, and support other UPS service team members with best practices and innovative solutions. Customer Focused Delivery We prioritise customer excellence as a fundamental value. This means that you are expected to respond to all service calls professionally … and on time while on duty. To deliver an outstanding customer experience, you must leverage your expert knowledge of UPS, batteries, power distribution, and site monitoring equipment. Additionally, you may be required to attend customer site meetings and provide technical recommendations to clients and colleagues. Flexibility Our More ❯

level technical support at locations in the UK and Europe. A Member of the Team At Vertiv, you won’t just be a UPS Customer Service Engineer; you will be a valued member of the Vertiv Service Operations team. We are passionate about collaborating to reach and exceed our … expectations. You’ll contribute your technical expertise, take ownership of situations, and support other UPS service team members with best practices and innovative solutions. Customer Focused Delivery We prioritise customer excellence as a fundamental value. This means that you are expected to respond to all service calls professionally … and on time while on duty. To deliver an outstanding customer experience, you must leverage your expert knowledge of UPS, batteries, power distribution, and site monitoring equipment. Additionally, you may be required to attend customer site meetings and provide technical recommendations to clients and colleagues. Flexibility Our More ❯

Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and … the unlimited potential of imagination, technology and intelligence. Visit us at: As a Martech Architect Manager, you will: Be a crucial part of our Customer Tech team supporting on the delivery of Personalisation Strategies with clients wanting to drive customer centric experiences. The successful candidate will need to … have a particular expertise in Customer Data Platforms (CDP). Particular focus areas will be: Customer Data Strategy: Understanding data-driven approaches for strategic decision making Personalisation: Enhancing customer experiences Audience Insights: Analysing customer data to inform marketing strategies Data Orchestration: Integrating data seamlessly across platforms More ❯

Thermo Fisher Scientific is the world leader in serving science, with annual revenue exceeding $25 billion. No other company can match our range of customer touch points - technologically, geographically or commercially. We help our customers in finding cures for cancer, protecting the environment, making sure our food is safe … servicing Electron Microscopes. You enjoy being on the road and can expect to be travelling up to 30% of your time, primarily to our customer sites within the United Kingdom with opportunities to support colleagues within Europe from time to time. This role suits someone who enjoys working in … your own work schedule with direct colleagues, service operations and management Training customers in the use of our instruments to ensure safe and effective customer operations Providing proactive and responsive technical telephone and email support, ensuring that our customers are successful using their instrumentation Producing timely and accurate reports More ❯

resolution across all devices and applications. Our mission is to transform vast amounts of device data into actionable insights that drive product stability and customer satisfaction. To achieve this mission, we provide comprehensive technology solutions spanning the entire observability lifecycle. This includes on-device crash and log management, high … absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment … place for device and application teams to troubleshoot known issues, uncover emergent trends or regressions, and quantify the impact in the context of the customer experience. We work closely with all the device and application teams in Amazon to build tools and services which can help identify, analyze, root More ❯

the Campus, you will proactively engage with all level's of UK and Global stakeholders to continuously improve our critical facility operational performance and customer experience. Do you thrive on tackling complex assignments? Are you equipped with the skills and self-motivation necessary for independent action? If so, you … meet project requirements. • Responsible for writing, planning, and scheduling major project work and liaising with vendors. • Coordinates project timelines, secures vendor dates, and ensures customer notifications are issued. Customer Interaction • Acts as customer-facing representative alongside the CFE supervisor/manager. • Attends and contributes to Customer MBRs and any key customer meetings. • Acts as an escalation point during major incidents. Incident Management • Provides technical support during incidents - directs team to failed components and guides response. • Supports the incident management process, collaborating closely with supervisors & IBX Manager during incidents to ensure coordinated team response. • Acts More ❯

Job Description How You'll Make an Impact As the Director of Customer Success, you will play a pivotal role in shaping the future of our customer relationships, driving product adoption, and fostering long-term loyalty. Your leadership will directly influence our ability to deliver exceptional value to … success with Epsilon's solutions. Here's how you will make an impactful difference at Epsilon: Work together win together: As the Director of Customer Success for PeopleCloud Loyalty and Customer solutions, you will create a collaborative environment where cross-functional teams and customer stakeholders work together … to achieve shared goals. Your leadership will ensure that every customer interaction is meaningful and contributes to mutual growth and success. Innovate with purpose: You will be part of a forward-thinking company that values creativity and collaboration. In this role, you will leverage cutting-edge Customer Success More ❯