426 to 450 of 502 Customer Experience Jobs in the UK excluding London

cohort . We've since shipped more than a dozen products , including: A built-in data warehouse , so users can query product and customer data together using custom SQL insights. A customer data platform , so they can send their data wherever they need with ease. PostHog … there. Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun. ...

Junior Account Manager, you’ll work with existing and newly onboarded customers, supporting relationship management, identifying opportunities to add value, and ensuring a positive customer experience. This is a developmental role designed to grow your commercial confidence and ownership. Responsibilities Identifying and engaging new prospective customers within a defined … quality, sales‐ready meetings for Account Executives Ensuring meetings booked are well‐qualified and attended Maintaining accurate activity, lead status, and notes in CRM Experience & Skills Some commercial experience (sales, account management, customer success, recruitment, or similar) Strong communication and relationship-building skills Organised, detail-oriented ...

into the role with a curious mindset to gather intel and uncover prospects' challenges to ultimately position value and provide a top-notch customer experience. Daily you will profile strategic accounts and contacts, identify useful information and industry insight to build comprehensive and effective prospection campaigns. You will then … organisation or someone looking to start their career in sales. Organized and driven individual Flexible and team player Hold a passion for technology and customer experience. Keen to learn and develop in the role – including shadowing senior salespeople and attending ADP Learning Events TO SUCCEED IN THIS ROLE ...

Technical Support Engineer - Aftersales We are looking for a proactive and customer-focused Technical Support Engineer to join a busy team supporting customers throughout the full aftersales process. This is an excellent opportunity for someone who enjoys problem-solving, communicating with customers, and working collaboratively across departments. The Role … this position, you will take responsibility for managing customer issues from the moment they are reported through to successful resolution. You will work closely with customers and internal teams to identify solutions and ensure a positive customer experience. Key responsibilities include: Managing the complete aftersales support cycle, from ...

Permanent Job Customer Support Advisor £25,173 Altrincham based - free parking available Shifts across 8am - 4pm, 8.30am - 4.30pm and 9am 5pm - flexibility across all Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering … exceptional customer service while solving technical challenges? Do you thrive in a supportive team environment where your problem-solving skills make a real impact? Join a forward-thinking technology based company known for its innovation and positive impact on the community and environment. With a relaxed and supportive work ...

contract stipulations Performance Monitoring: Analyse KPIs and performance metrics to evaluate partnership ROI and report on effectiveness Cross-functional Collaboration: Work closely with Tech, CX, Ecom & Product teams to integrate partner activities into wider company goals Market Intelligence: Research the market to identify potential partners and keep updated on industry … Understanding of sales & margin performance providing analysis on performance & manage stock accordingly Project Management: Ability to manage multiple partnerships and deliver initiatives on time Experience: Previous experience in business development, account management, or partnership roles, proven track record of building and managing successful partnerships that drive revenue ...

business combines technology, logistics and marketplace trading, offering you the chance to work at the intersection of supply chain performance, commercial optimisation and customer experience. The Role As Senior Supply Chain Analytics Lead, you will: * Lead analytics across supply, inventory and operations, including stock levels, warehouse flows and fulfilment … operational strategy and support ongoing growth. * Play a key role in scaling the analytics function as the business continues to evolve. Your Skills and Experience You will need: * Strong commercial experience in supply chain, operations or inventory analytics. * Hands-on capability in SQL, Python and BI tools such ...

broadband to homes and businesses across the UK. Offering lightning-fast speeds of up to 2000 Mbps, cutting-edge Wi-Fi 7 technology, outstanding customer service, and prices that are no more expensive than standard internet packages, our premium product is generating huge demand. The revolutionary full fibre solution … broadband and how it can transform their home or business Conducting in-home or in-business broadband consultations and upselling where appropriate Delivering exceptional customer experiences that build trust and wow potential customers Representing the company at local events and networking opportunities Becoming a true product expert (full training ...

broadband to homes and businesses across the UK. Offering lightning-fast speeds of up to 2000 Mbps, cutting-edge Wi-Fi 7 technology, outstanding customer service, and prices that are no more expensive than standard internet packages, our premium product is generating huge demand. The revolutionary full fibre solution … broadband and how it can transform their home or business Conducting in-home or in-business broadband consultations and upselling where appropriate Delivering exceptional customer experiences that build trust and wow potential customers Representing the company at local events and networking opportunities Becoming a true product expert (full training ...

performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer service ensuring a superb customer experience. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service desk … with internal departments to ensure that IT needs are met. Keeping informed of advancements in IT. As an ideal candidate you will possess proven experience within a customer service role and a background in IT Support role would be desirable, a degree in IT or a CompTIA certificate ...

service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ensuring a superb customer experience. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service … with internal departments to ensure that IT needs are met. Keeping informed of advancements in IT. As an ideal candidate you will possess proven experience within a customer service role and a background in IT Support role would be desirable, a degree in IT or a CompTIA certificate ...

nearshore model (UK & Sofia).You’ll be responsible for ensuring our managed services portfolio is scalable, resilient, commercially sound, and delivering an outstanding customer experience.This role is ideal for someone with a strong MSP background who has grown and led service desk and managed services environments at scale.**Core … scalable, commercially sound, and aligned to wider business objectives.* Lead and develop service desk, service delivery, and engineering leadership teams, fostering a high‐performance, customer‐centric culture across all service functions.* Hold full accountability for 24×7 managed service operations across UK and near‐shore teams, ensuring resilience, coverage ...

enablement programmes. Commercial Reporting — Maintain accurate forecasting, CRM updates, and commercial documentation. Cross-functional Coordination — Collaborate with internal teams to ensure a seamless customer experience. Skills & Attributes Strong commercial awareness and strategic mindset Excellent communication and relationship-building skills Proactive, self-motivated, and results-driven, confident negotiator with … solutions-focused approach Highly organised with strong planning and reporting capability, able to work independently and collaboratively Experience & Qualifications Proven experience in business development, channel sales, or account management Background in software, SaaS, cloud communications, or unified communications Demonstrable success in achieving revenue and margin targets Skilled ...

organisation, offering strong earning potential and long-term career development. The Role As a Junior Account Manager, you will be responsible for managing existing customer accounts while also identifying and developing new business opportunities. You will support the full sales cycle, from initial engagement through to closing deals, working … closely with internal teams to ensure a smooth customer experience. Key responsibilities include: Managing and developing existing customer accounts Identifying new business opportunities and following up leads Handling inbound and outbound enquiries Delivering presentations to customers (video and face-to-face) Building strong, long-term client relationships Working ...

Aspire Programme for continuous skills growth. Key Responsibilities: Identify Key Opportunities: Proactively identify and capitalise on opportunities to recommend tailored solutions for targeted customer profiles, driving meaningful engagement and results. End-to-End Digital Advertising Management: Lead the process of recommending, securing, onboarding, and managing digital advertising solutions, ensuring … seamless execution and client satisfaction. Collaborative Product Development: Partner closely with product development teams to ensure marketing solutions meet and exceed customer expectations, optimising effectiveness and user experience. Data-Driven Insights: Continuously monitor product performance, providing clients with actionable insights and data-driven recommendations that maximise return on investment ...

expansion. You will play a key role in shaping technical marketing capabilities, building data pipelines, and ensuring product and stock feeds power accurate, impactful customer targeting across major digital channels. The Company They are a well-established consumer brand undergoing significant investment in digital transformation. With a strong focus … marketplace growth, they are building out modern data and marketing capabilities to support best-in-class customer experience. You will join a collaborative digital marketing and data environment where technical innovation is encouraged, and outcome-based working is the norm. The Role You will work within the Marketing Technology ...

accountability, collaboration and continuous improvement Communicate clearly with customers regarding service updates, planned works, and outages Identify and implement service improvement initiatives Skills & Experience: Strong understanding of service management principles (ITIL or similar) Experience managing performance against SLAs, KPIs and operational targets Proven ability in incident management … escalation handling Experience leading or supporting teams in a service desk or NOC environment Familiarity with service management tools (e.g., ServiceNow, Jira or similar) Strong analytical skills with the ability to interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 or shift ...

Site) Monday to Friday - Office Hours At Oakhouse Foods, part of Pilgrim's Europe, data drives everything we do — from operational performance to customer experience. We're looking for a technically strong and commercially aware Integrations & Data Engineer to design, build and support resilient data pipelines and system integrations … Provide regular updates on progress, risks and blockers Ensure delivered solutions are secure, scalable and maintainable What We're Looking For Microsoft SQL Server Experience managing SQL Server instances (security, users, monitoring, maintenance). Advanced knowledge of Microsoft SQL Server, including writing DML queries, stored procedures, and functions. ...

meaningful improvements across a complex user journey. The Company They are a rapidly growing, PE-backed digital consumer business offering a seamless, fully online customer experience. With strong investment, an established user base, and ambitious growth plans, they prioritise experimentation, data-led decision making, and continuous optimisation. You will … improvement opportunities * Work closely with engineering to enhance flows, eligibility checks and real time decisioning * Embed scoring, segmentation and modelling into the product experience with data teams * Lead structured experimentation to validate hypotheses and increase conversion * Act as the link between product, engineering and data, influencing direction across ...

strategic operator with commercial edge. Someone who can see the big picture, build the roadmap, and bring teams together to deliver exceptional customer experiences. You'll be the face of Adler & Allan in your sector, leading senior client relationships, unlocking new opportunities, and driving profitable, sustainable growth. … thrive on influence, pace, and accountability, this is your platform What you'll lead Setting the sector strategy - growth plans, propositions, customer segmentation and market direction. Aligning regional, operational and commercial teams to deliver a consistent, best-in-class customer experience. Senior-level engagement with national clients across ...

about bringing a product mindset to develop quality internally focused Salesforce solutions. You'll make it easier for colleagues to operate and deliver excellent customer services, by creating solutions that streamline business processes, improve communication, transparency, accountability and create a much-improved colleague and customer experience. Aligned … main point of contact for the high-level reporting of Salesforce development, into the Technology Portfolio. What you'll need to succeed You … have experience as a Product Manager, ideally delivering internally focused, CRM or digital solutions are customer focused and passionate about bringing a product mindset ...

where your expertise is valued, and your career can flourish. As Europe's largest privately owned IT business, they are known for delivering outstanding customer experiences and driving innovation through strong teamwork and diverse talent. You'll enjoy: A strong basic salary with excellent company benefits Flexible working options … Collaborate effectively with colleagues and third parties to ensure client satisfaction. Participate in ongoing training to keep skills and certifications up to date. Skills & Experience CTS certification in AV technology Crestron, Extron, QSC, and AMX commissioning qualifications Proven background in AV installation, commissioning, maintenance, or operation Experience working ...

test outcomes. Perform server build/configuration (Windows/Linux) and Azure IAM tasks. Produce runbooks, SOPs, and documentation for operational handover. Engage with customer architects and service managers to agree designs, risks, and acceptance criteria. Identify opportunities for continuous improvement in governance, performance, and cost. … looking for? Proven experience delivering Azure platform builds from HLD/LLD through production. Strong knowledge of Active Directory (on‐prem and Entra ID) including GPO/OU design and RBAC. Practical governance skills: Azure Policy, RBAC, tagging, and compliance. Hands‐on experience with server build/configuration ...

full time, permanent basis. Location: Hybrid working options (3 days in the Leicester office). Salary: £60,000 - £63,000 per annum (depending on experience). The Role: As a DBA, you will maintain and support customer databases on a 24/7 365 basis. You will oversee … product with other client systems and applications. Assessment of current applications infrastructure architecture. Identify solutions to improve application availability and stabilise applications to improve customer experience. Enhance operational efficiencies and effectiveness via tools, scripts, workflow, technology, and process improvements. Technical lead and Tier 3-4 support for critical availability ...

core values, which shape how we work and how we support our colleagues every day: Passion – Trailblazing our love of golf, retail, and the customer experience. Respect – Valuing everyone, every day. Integrity – Acting with honesty, transparency, and accountability. Drive – Aiming for excellence in everything we do. Expertise – Sharing knowledge … liaise with third-party suppliers where required. Support wider IT team activities as needed to ensure business continuity. What We're Looking For Experience supporting and analysing business-critical systems in an IT environment. Strong understanding of system and regression testing methodologies. Proven ability to diagnose and resolve complex ...