651 to 675 of 1,157 Customer Experience Jobs in the UK excluding London

Product Lead

Hiring Organisation
Kainos
Location
Chelmsford, Essex, UK
Employment Type
Full-time
consulting initiatives. You'll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … have). Healthcare or Public sector experience. Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity. Experience in shaping the approach taken in a range of phases of the software development lifecycle – such as analysis, acceptance, launch and live ops. Responsible ...

Product Lead

Hiring Organisation
Kainos
Location
Bolton, Greater Manchester, UK
Employment Type
Full-time
consulting initiatives. You'll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … have). Healthcare or Public sector experience. Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity. Experience in shaping the approach taken in a range of phases of the software development lifecycle – such as analysis, acceptance, launch and live ops. Responsible ...

Product Lead

Hiring Organisation
Kainos
Location
York, North Yorkshire, UK
Employment Type
Full-time
consulting initiatives. You'll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … have). Healthcare or Public sector experience. Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity. Experience in shaping the approach taken in a range of phases of the software development lifecycle – such as analysis, acceptance, launch and live ops. Responsible ...

Product Lead

Hiring Organisation
Kainos
Location
Hull, East Yorkshire, UK
Employment Type
Full-time
consulting initiatives. You'll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … have). Healthcare or Public sector experience. Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity. Experience in shaping the approach taken in a range of phases of the software development lifecycle – such as analysis, acceptance, launch and live ops. Responsible ...

Product Lead

Hiring Organisation
Kainos
Location
Milton Keynes, Buckinghamshire, UK
Employment Type
Full-time
consulting initiatives. You'll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … have). Healthcare or Public sector experience. Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity. Experience in shaping the approach taken in a range of phases of the software development lifecycle – such as analysis, acceptance, launch and live ops. Responsible ...

BPA Technical Manager

Hiring Organisation
Oliver James
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £106,000 per annum
equalisation and scheme onboarding as part of a wider administration system implementation project - this position includes technical/hands on involvement. My client values customer journey and customer experience like no other - this is paramount to the choices they make and action they take. Location: Manchester - hybrid … working modelSalary: up to £106,000 dependant on experience. Requirements: - Strong experience in DB Pensions - non-negotiable.- Team management (>5 direct reports).- Experienced in pension calculations - both manual and developing proformas. Strong Excel VBA skills. - SQL skills are highly desirable. Company insight: - The client I am partnered with ...

IT Technician – Education

Hiring Organisation
Sota
Location
Margate, England, United Kingdom
trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. About … services.) A bonus if you have worked in a school/education setting before! About the Role The IT Technician will be based at customer premises, 5 days per week. The primary contact for all their IT needs, their trusted technical partner. You’ll also form part ...

Field Service Technician

Hiring Organisation
Cast UK Limited
Location
Bury, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 per annum
Company A well-established UK manufacturer and distributor of security and hardware products is seeking a Field Service Technician to support its growing customer base. The business is known for innovation, product quality and strong technical support and is now expanding its field service team to enhance customer experience across the region. The Role We are looking for a proactive, customer-focused Field Service Technician to provide on-site technical support, installation guidance and product troubleshooting. You'll work closely with both commercial clients and internal teams to ensure products are installed correctly, performing effectively ...

Data Support Apprentice

Hiring Organisation
QA
Location
Tadcaster, North Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£21,000 per annum
more impactful for the communities they serve. We’re a small, focused, passionate team who care deeply about the quality of our work, the experience of our customers, and the positive impact our technology can make. We’re looking for someone who shares that energy - someone who brings spark … curiosity, and pride to everything they do. About the role: We’re hiring an apprentice to support our growing customer base and help them get the most from the Vicinity CRM and our suite of tools. You’ll become our elite internal CRM expert, the go-to person ...

Level 3 Helpdesk Technician

Hiring Organisation
Apogee Corporation**
Location
Maidstone, Kent, South East, United Kingdom
Employment Type
Permanent, Work From Home
encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday … paced and dynamic Helpdesk team, the role of Helpdesk Technician aims to resolve printing, network and services issues remotely, delivering an efficient and effective customer service to our clients, focussed on exceeding expectations Using remote access software to assist our clients in diagnosing and resolving software related faults ...

Cyber Security Apprentice

Hiring Organisation
QA
Location
Portsmouth, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£25,000 per annum
spotting a threat, fixing an issue, or finding a smarter way of doing things, we’re united by one goal: delivering an exceptional customer experience with speed and precision. Responsibilities: Be fast: Monitor alerts and events using tools like Microsoft Sentinel and PRTG, spotting issues before they become … cool under pressure and juggle multiple tasks. An appetite for learning and growing — both for yourself and for the team. As is past working experience in a technical team or role. Bonus points if you've dabbled in things like: Networking basics (TCP/IP, DNS, DHCP). Windows ...

Lead Engineering Manager - Web Platform

Hiring Organisation
Booker Group
Location
Wellingborough, Northamptonshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
accountable for driving the engineering vision, execution, and success of our digital platforms. This role is key to delivering a world-class online shopping experience for our customers across web and mobile channels. You will lead a team responsible for developing secure, scalable, and customer-centric digital solutions … Booker, you will be managing the team building and developing websites and apps. The Online Shopping team is responsible for the end-to-end customer experience across the Wholesale Booker.co.uk website and mobile app, along with the supporting digital infrastructure. Booker.co.uk is the fastest-growing online wholesale website ...

Service Desk Analyst

Hiring Organisation
Huntress
Location
Peterborough, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £32000/annum
colleagues to resolve escalations and share knowledge across the team. What you'll be doing: Responding to technical support requests and delivering a positive customer experience Troubleshooting hardware, software and network issues using appropriate tools and techniques Creating and maintaining clear, accessible documentation Following established service desk processes … Python ITIL-based processes What you'll bring: Strong knowledge of Windows 10/11 Confident communication skills with a focus on delivering excellent customer service Ability to collaborate effectively within a team Ownership of tasks and the ability to see them through to completion Strong writing skills ...

Business Analyst

Hiring Organisation
Team First Recruitment
Location
Camberley, Surrey, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
keep ahead of the market with product research and development with a focus on sustainability. The Business Analyst is responsible for analysing business and customer requirements to implement more efficient processes and a smoother customer experience from quotation to order by visualising how customers experience … order workflow, specify the landscape of tools to guide the process digitally and implement and test systems to ensure solutions meet both business and customer needs. You will be based in their head office in Surrey as part of a European team and this role will involve some European ...

Operations Lead

Hiring Organisation
COMET
Location
Aberdeen, Scotland, United Kingdom
Location Aberdeen, Scotland Travel National and international travel expected Reporting to Director – COMET Customer Experience Who we are COMET helps companies improve business performance and prevent repeat failure. We combine smart, data-driven software with real-world expertise to identify causes of operational risk and help organisations learn … ensures the implementation, ongoing support, and continuous improvement of the COMET family of products & services. They are responsible for delivering the highest standards of customer care through the deployment of experienced, knowledgeable staff and partner resources, and ensuring the day-to-day operation and delivery of COMET ...

Operations Lead

Hiring Organisation
COMET
Location
Inverurie, Aberdeenshire, UK
Employment Type
Full-time
Location Aberdeen, Scotland Travel National and international travel expected Reporting to Director – COMET Customer Experience Who we are COMET helps companies improve business performance and prevent repeat failure. We combine smart, data-driven software with real-world expertise to identify causes of operational risk and help organisations learn … ensures the implementation, ongoing support, and continuous improvement of the COMET family of products & services. They are responsible for delivering the highest standards of customer care through the deployment of experienced, knowledgeable staff and partner resources, and ensuring the day-to-day operation and delivery of COMET ...

Account Manager

Hiring Organisation
Pertemps Network Group
Location
City Of Bristol, England, United Kingdom
Bristol. This is an exciting opportunity for an experienced Account Manager to play a key role in developing, retaining, and growing a loyal customer base across the UK, Ireland, and international markets. The role focuses on building strong relationships with schools and education partners, supporting renewals and account growth … maximum value from the organisation’s products and services. The successful candidate will be commercially minded, highly organised, and passionate about delivering an excellent customer experience. They will work closely with the wider sales and operations teams to support sales campaigns, manage product trials, and contribute to continued business ...

Head of Product / Senior Product Manager - Apps & Insurance

Hiring Organisation
Sanderson
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£750 - £850 per day
Head of Digital Product/Digital Product Director/Senior Product Manager If you someone who thrives in tackling customer challenges, leading digital product teams and are eager to excel in the fast paced realm of Consumer Digital journeys, then we'd love to hear from you. … joining the Insurance Digital team, where your role will involve leading digital products journeys that facilitate customer's digital journeys for buying and servicing for a range of Digital policies. This Senior role will lead direct to consumer digital journeys. This is a very delivery focussed role on Mobile ...

Customer Insight & Speech Analyst

Hiring Organisation
CCA Recruitment Group
Location
Bolton, Greater Manchester, UK
Employment Type
Full-time
Role: Customer Insight & Speech Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer … Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight & Speech Analyst acts as a bridge between customer ...

Customer Insight & Speech Analyst

Hiring Organisation
CCA Recruitment Group
Location
Warrington, Cheshire, UK
Employment Type
Full-time
Role: Customer Insight & Speech Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer … Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight & Speech Analyst acts as a bridge between customer ...

Customer Insight & Speech Analyst

Hiring Organisation
CCA Recruitment Group
Location
Manchester Area, United Kingdom
Role: Customer Insight & Speech Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer … Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight & Speech Analyst acts as a bridge between customer ...

Project Manager - IT Retail

Hiring Organisation
Matchtech
Location
Fareham, Hampshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£580 - £600 per day
leading technology and retail projects across the UK and ROI. Join a highly reputable business where your work will drive real change, shaping the customer experience and delivering tangible results across multiple workstreams.Key Responsibilities: Deliver assigned projects/workstreams end-to-end, ensuring timelines and outcomes … workshops, and cross-team collaboration Follow PMO frameworks and maintain accurate portfolio reporting Run lessons-learned sessions and support ongoing process improvements Requirements: Proven experience as a Project Manager within the Retail Sector Strong knowledge of RAIDD management, governance processes, and project controls Experience collaborating with third parties ...

AV Engineer

Hiring Organisation
ISDM Solutions
Location
Yorkshire, UK
Employment Type
Full-time
house engineering team at entry level, supporting the installation and commissioning of bespoke AV and VC solutions across our UK and global customer base. You'll work on live projects and support activities, gaining hands-on experience with industry-leading technologies while developing your technical and on-site … role is ideal for someone looking to build a long-term career in AV engineering, who is enthusiastic, quality-focused, and comfortable working on customer sites. Global travel and a full, clean driving licence are essential parts of the role. You'll act as an ambassador for ISDM, representing ...

AV Engineer

Hiring Organisation
ISDM Solutions
Location
West Yorkshire, England, United Kingdom
house engineering team at entry level, supporting the installation and commissioning of bespoke AV and VC solutions across our UK and global customer base. You’ll work on live projects and support activities, gaining hands-on experience with industry-leading technologies while developing your technical and on-site … role is ideal for someone looking to build a long-term career in AV engineering, who is enthusiastic, quality-focused, and comfortable working on customer sites. Global travel and a full, clean driving licence are essential parts of the role. You’ll act as an ambassador for ISDM, representing ...

EPM Manager (SAC)

Hiring Organisation
KPMG UK
Location
Slough, Berkshire, UK
institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … exciting time to be part of growing business. In Corporate Services & People, we improve the effectiveness and efficiency of the business functions (Strategy, Customer, Finance, People, Operations) and generate real insights to help deliver value to the business. Our mission statement is to create a sustainable practice which ...