676 to 700 of 833 Customer Experience Jobs in the UK excluding London

bedesirable Excellent communication and collaboration skills for cross-functional teamwork Proven track record of driving revenue growth Strong analytical and problem-solving skills to interpret data and draw insights Customer-centric mindset with a passion for exceptional customer experiences and knowledge of cloud-related technologies (IaaS, SaaS, XaaS) would be advantageous We also acknowledge that the confidence gap … hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. To become part of More ❯

bedesirable Excellent communication and collaboration skills for cross-functional teamwork Proven track record of driving revenue growth Strong analytical and problem-solving skills to interpret data and draw insights Customer-centric mindset with a passion for exceptional customer experiences and knowledge of cloud-related technologies (IaaS, SaaS, XaaS) would be advantageous We also acknowledge that the confidence gap … hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. To become part of More ❯

bedesirable Excellent communication and collaboration skills for cross-functional teamwork Proven track record of driving revenue growth Strong analytical and problem-solving skills to interpret data and draw insights Customer-centric mindset with a passion for exceptional customer experiences and knowledge of cloud-related technologies (IaaS, SaaS, XaaS) would be advantageous We also acknowledge that the confidence gap … hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. To become part of More ❯

models on AWS. Develop Python code adhering to standard processes, CI/CD, and test coverage. Qualifications We’d love you to bring: You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences. You thrive in working autonomously to drive impact in a fast-paced … cross-functional business. PhD or MSc or equivalent a numerate subject: Machine Learning, Computer Science, Statistics, or similar Demonstrable experience of applying, researching, and developing sophisticated statistical/ML methods to drive value in a commercial setting, Ability to deliver projects on time, taking project briefs and refining them to strong results. Exposure to Python data science stack Knowledge … and working experience of AGILE methodologies. Proficient with SQL. Familiarity with Databricks, Spark and geospatial data/modelling are a plus. Interview process: Subject to change 1) 15minute conversation with Talent Team 2) 30minute interview with hiring manager 3) You'll be given 1 week to complete a Data Science task; then present this task back in a More ❯

Analytics position. THE ROLE The successful Lead Product Analyst responsibilities will include: Lead the design, execution, and analysis of A/B tests to evaluate product changes and improve customer experiences Use SQL to query, analyse, and visualize product data, identifying key insights and making recommendations to support product strategies Work closely with cross-functional teams, including Product, Engineering … to ensure alignment on KPIs and success metrics Develop and maintain dashboards and reporting tools to track product performance and provide real-time insights to stakeholders YOUR SKILLS AND EXPERIENCE The successful Lead Product Analyst will have the following skills and experience: Highly experienced in a product analytics role, with a focus on A/B testing and … experimentation Strong proficiency in SQL, with the ability to query complex datasets and build optimised queries Familiarity with data visualization tools (e.g., Tableau, Power BI) Demonstrated experience in working with large datasets, data cleaning, and validation Excellent communication skills, with the ability to explain complex data findings to both technical and non-technical stakeholders THE BENEFITS The successful Lead More ❯

play a pivotal role in supporting customers across a variety of business modules, including Accounting, CRM, E-Commerce, and Supply Chain Management. You will be part of a collaborative Customer Success Office, helping customers achieve their goals with tailored ERP software solutions. If you thrive in a fast-paced environment and have a passion for creative problem-solving, this … role is for you. Key Responsibilities: • Provide technical and operational support to a growing customer base. • Respond to inquiries on system operations and troubleshoot issues effectively. • Collaborate with internal teams to deliver optimal solutions for business challenges. • Maintain clear documentation of issues and resolutions. • Ensure excellent customer experiences by managing queries with empathy and professionalism. Essential Requirements: • A … strong problem-solver with analytical skills and a proactive mindset. • Excellent communication abilities, both written and verbal, to translate technical details into user-friendly information. • Knowledge or experience in any of the following areas is advantageous: • Accounting, ERP, or Business Management Software systems. • SQL scripting, databases (SQL Server, MySQL), and associated tools. • REST API, EDI, and other integration technologies. More ❯

play a pivotal role in supporting customers across a variety of business modules, including Accounting, CRM, E-Commerce, and Supply Chain Management. You will be part of a collaborative Customer Success Office, helping customers achieve their goals with tailored ERP software solutions. If you thrive in a fast-paced environment and have a passion for creative problem-solving, this … role is for you. Key Responsibilities: • Provide technical and operational support to a growing customer base. • Respond to inquiries on system operations and troubleshoot issues effectively. • Collaborate with internal teams to deliver optimal solutions for business challenges. • Maintain clear documentation of issues and resolutions. • Ensure excellent customer experiences by managing queries with empathy and professionalism. Essential Requirements: • A … strong problem-solver with analytical skills and a proactive mindset. • Excellent communication abilities, both written and verbal, to translate technical details into user-friendly information. • Knowledge or experience in any of the following areas is advantageous: • Accounting, ERP, or Business Management Software systems. • SQL scripting, databases (SQL Server, MySQL), and associated tools. • REST API, EDI, and other integration technologies. More ❯

in the Vitality Stockport Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Strategic Leadership Operational and Customer Excellence Evidencing Impact What this role is all about: At Vitality, the Head of Quality Assurance plays a pivotal role in shaping outstanding customer experiences by ensuring every … interaction reflects the highest standards. This influential position leads the strategic vision and governance of the Quality Assurance function across our Customer Operations team. The role involves close collaboration with other Enablement functions to ensure Quality Assurance shapes the support our teams receive to drive performance. Its focused on innovation, leading change, and challenging teams to consistently exceed expectations … ISO 9001 and act as audit liaison Maintain legal and regulatory standards across QA, including Consumer Duty and Operational Resilience Define and track quality metrics to drive excellence and customer satisfaction Build strong relationships with senior leaders to align QA with strategy Manage a £1.5M budget, ensuring value and forecast alignment Optimise QA resources to support lean, customer More ❯

in the Vitality Stockport Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Strategic Leadership Operational and Customer Excellence Evidencing Impact What this role is all about: At Vitality, the Head of Quality Assurance plays a pivotal role in shaping outstanding customer experiences by ensuring every … interaction reflects the highest standards. This influential position leads the strategic vision and governance of the Quality Assurance function across our Customer Operations team. The role involves close collaboration with other Enablement functions to ensure Quality Assurance shapes the support our teams receive to drive performance. It’s focused on innovation, leading change, and challenging teams to consistently exceed … ISO 9001 and act as audit liaison Maintain legal and regulatory standards across QA, including Consumer Duty and Operational Resilience Define and track quality metrics to drive excellence and customer satisfaction Build strong relationships with senior leaders to align QA with strategy Manage a £1.5M budget, ensuring value and forecast alignment Optimise QA resources to support lean, customer More ❯

2025. In terms of technologies, a solid grounding in ‘classical’ frontend technologies is essential. We’ve spent considerable time and effort in updating our application in Vue3 , so strong experience in this area would be essential. As a Senior, you will have experience of component-based architecture and Agile engineering practices such as TDD (possibly also BDD). … growth journey where the future could be genuinely exciting, but it will take hard work to get to the next stage. As mentioned, you will have advanced skills and experience in Vue.js, coupled with deep knowledge of HTML, CSS and accessibility. Why Join? Method Grid is an early-stage SaaS platform with an ever-growing list of impressive customers. … We’ve recently secured significant investment both to accelerate the build of our product and to hire a team of passionate experts to deliver an outstanding customer experience. It’s going to be an exciting journey. We believe we have a unique product that will only get better. We celebrate diversity and how it can empower a high-performing More ❯

re passionate about people, data-driven in your approach, and ready to make a real impact, this is the role for you. What makes you a great fit: Previous experience in a similar HR partnering role CIPD Level 7 qualification or equivalent experience Strong knowledge of UK employment law and HR best practices Confident advising and influencing at … organisational change, restructures, and team development Partner with Finance on headcount planning and budget management Collaborate with Talent teams to support recruitment and development Deliver a seamless employee lifecycle experience Lead or support cross-functional People projects Use people data to identify trends and influence action Provide regular reports and insights to stakeholders Continuously improve people processes and documentation … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯

00pm Remote role with only one day per month attending the office in London (your travel will be expensed for this day) Salary - Up to £50,000 (depending on experience) Our client, a fantastic charitable organisation, is looking to recruit a software developer to join their team. This is a fantastic opportunity for a driven and focused Software Developer … for a competitive, high energy, motivated individual who enjoys a challenge whilst acting with integrity at all times. Key Duties - - Maintain and enhance their back-office policyholder system and customer-facing website. - Develop new computer systems, when appropriate. - Provide technical analysis, design and development capabilities. - Liaise with colleagues to ensure each solution meets the needs of the business. - Automate … Azure SQL, App Services, and Message Queues Mobile app development CI/CD Business Skills Sound presentation skills to both small and large audiences of varying occupational groups. Strong customer service attitude with the ability to build lasting and productive business relationships. Understanding of the customer experience. Personal Competencies Be highly motivated to deliver quality Exceptional communication skills More ❯

Youll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What Youll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk into efficient, automated, and customer … board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations. What You Bring: Strong leadership experience in financial crime within regulated environmentsdigital banking, payments, lending, insurance, or gaming. Deep subject matter expertise in AML, CTF, sanctions, and fraud. High technical fluency; confident working with engineers … data scientists, and product owners. Experience delivering transformation or operating model change in risk or compliance. Gravitas to influence at senior levels and collaborate cross-functionally. Whats On Offer: Hybrid working Generous holiday allowance, birthday leave, and well-being days Access to cutting-edge tools and a passionate, mission-driven team If you're ready to shape the future More ❯

Full time posted on Posted 2 Days Ago job requisition id R-100724 We're UserTesting-the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process-from ideation … to launch. With the world's strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide-including 75 of the Fortune 100-UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining … with intention, connection, and a shared sense of purpose. Together, we're transforming the way businesses learn from and connect with their users. What We're Looking For Extensive experience as a Scrum Master, Agile Coach, or Engineering Manager in a SaaS or product-led environment Experience mentoring and supporting engineers at various stages of their careers A More ❯

ll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You’ll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk into efficient, automated, and … customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations. What You Bring: Strong leadership experience … digital banking, payments, lending, insurance, or gaming. Deep subject matter expertise in AML, CTF, sanctions, and fraud. High technical fluency; confident working with engineers, data scientists, and product owners. Experience delivering transformation or operating model change in risk or compliance. Gravitas to influence at senior levels and collaborate cross-functionally. What’s On Offer: Hybrid working Generous holiday allowance More ❯

ll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You'll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk into efficient, automated, and … customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations. What You Bring: Strong leadership experience … digital banking, payments, lending, insurance, or gaming. Deep subject matter expertise in AML, CTF, sanctions, and fraud. High technical fluency; confident working with engineers, data scientists, and product owners. Experience delivering transformation or operating model change in risk or compliance. Gravitas to influence at senior levels and collaborate cross-functionally. What's On Offer: Hybrid working Generous holiday allowance More ❯

live at the intersection of sales and technology. Using your technical background as a foundation, you'll help prospective clients understand the gains and benefits that modern, cloud-based customer experiences can deliver. Some opportunities will be formal procurement processes, and some will be driven by "art of the possible" demo-style sessions to enthuse, excite, and engage prospective … sit in call queues for two hours, all while being told, "your call is important to us." Customers deserve and demand better, so our clients trust us to transform customer experiences with the cloud-based Contact Centres of tomorrow! Client Range We work with a huge range of clients, from enterprise heavyweights across retail, travel, utilities, and multinational BPOs. … real-time agent coaching, among other new features. Day-to-Day Responsibilities Working alongside our in-house sales team, product specialists, and delivery teams, you'll own the early customer conversations. This includes: Designing and delivering modern, engaging sales presentations and demos Responding to RFIs and RFPs Scoping integrations, custom flows, and validating integrations Meeting new and existing clients More ❯

This role leads the management and evolution of the organisation's website and digital infrastructure, driving improvements in user experience, performance, and integration. It also plays a key part in shaping the digital roadmap, including AI adoption, analytics, and member engagement tools. Client Details Renowned membership organisation Description Oversee the technical management and continuous improvement of the organisation's … and support content deployment across platforms. Integrate AI tools and automation to enhance user engagement and streamline digital workflows. Provide regular reporting and insights to improve commercial performance and customer experience. Champion best-practice digital activity, support team collaboration, and contribute to the organisation's strategic goal Profile Proven experience managing websites, CMS platforms, and CRM integrations, with More ❯

function through its next phase of transformation. You’ll have strategic and regulatory accountability for everything from IT infrastructure and cyber resilience to mortgage and savings servicing and digital customer journeys. What you'll lead: The development and execution of a forward-looking technology and operations strategy aligned to the Society’s purpose and plan. Digital transformation across origination … and servicing, improving operational efficiency and customer experience. Cultural change across IT and servicing, embedding innovation, accountability and continuous improvement. Oversight of all IT systems, infrastructure, data governance, cybersecurity and service delivery. Operational resilience and regulatory compliance, fulfilling the responsibilities of SMF24. Proven leadership across IT and operations, ideally within a regulated environment (financial services or similar). A … track record of shaping and delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable What you'll bring: Proven leadership across IT and operations, ideally within a regulated environment (financial More ❯

EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR … brand, and sustainability guidelines. Support industry sponsorships and third-party event participation. What You Bring: 4+ years of event management experience, ideally in a global company. Proficient in Cvent and Microsoft Office. Detail-oriented, highly organised, and able to manage multiple priorities. Excellent communication and stakeholder management skills. Familiarity with compliance standards (GDPR, sustainability, etc.). This is an More ❯

not hard and fast rules. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark experience-wise, we'd love to speak to you. FanDuel Group is a world-class team of brands and products that deliver sports betting, gaming and entertainment to millions of … of engineers, driving continuous improvement, and delivering scalable, high-quality solutions. You'll provide strategic and technical direction, collaborate on long-term planning, and contribute to building an innovative customer experience. Strong communication skills, a commitment to learning, and the ability to propose pragmatic solutions to complex problems are key. You'll represent your team, shape its structure and … with organisational goals, while ensuring capacity planning and preventing burnout. Collaborate with senior engineers and stakeholders to define and deliver scalable, cost-conscious, and secure technical solutions that prioritise customer satisfaction. Guide the team in owning and supporting infrastructure systems, ensuring high-quality internal and external user experience. Proactively identify technical risks and implement mitigation strategies to protect delivery More ❯

practical skills e.g., working at height, using power tools, and installing a variety of technologies, equipment and cabling. The ideal candidate will have a good knowledge and hands on experience of Microsoft products and technologies, with knowledge of infrastructure, applications, and networking technologies and the ability to deploy, configure and troubleshoot effectively. HS&S Responsibilities To take care of … your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about technology and delivering good service. They will be collaborative with the … car will be provided. Due to the field-based nature of the role, applicants will need to be able to be flexible to meet business requirements with travel. Any experience in a similar field-based role, specifically in a mixed technology environment, would be desirable but is not essential, as for this role we are willing to provide full More ❯

use automation frameworks to create and refine test scripts. What You Will Bring: • Expertise in test facility and test part preparation, with a strong understanding of data acquisition systems. • Experience in data analysis and reporting, with a natural problem-solving mindset and a structured approach. • Proficiency in Microsoft Office for creating plans, graphs, and process documents. • A degree in … the company’s commitment to delivering excellence in engineering and innovation. Your work will directly support the development of cutting-edge software solutions, ensuring compliance with regulations and enhancing customer experiences. This is a role that values collaboration, resilience, and a results-driven mindset, offering you the chance to thrive in a highly dynamic environment. Location: This exciting opportunity More ❯

would love to hear from you. Day to day, you'll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You'll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. What's In More ❯

would love to hear from you. Day to day, you'll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You'll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. What's In More ❯